Tim Hortons in Mount Pearl

Not as good as Starbucks

Great quick food

Always a good coffee.

Nice place.

I dont know whats happened to Tims, but I will not return. Terrible food. A cold bagel inside, barely toasted, cold hard non-spreadable cream cheese, and a steeped tea tasting of dirty sock water.

Love the place to have a coffee

Great place

The usual fare but super friendly and efficient staff! Some products were not available but the alternatives were good. Worth a visit.

Restaurants 24/7 but doesnt stock donuts regularly only bakes donuts once per day and once an item is sold out its sold out for rest of the day. Such poor service your a bake shop thats open 24 hours you should be baking regularly. especially donuts like the dream and the new retro donuts that are heavily advertised

I spent almost 50$ for coffee and sandwiches, got sandwiches without chipotle sauce in all 4 sandwiches. Worst experience ever! Even not answering call, tried to call many time on store number.

Manager is awesome. The way, he is dealing with customers, is also very impressive. I would like to come again soon to have sandwiches with chipotle sauce. We really appreciate service of manager. Zach you are the greatest manager i have ever seen!

Never have any soup or if they do got no chicken to put in it. Also very dirty

I live nearby and visit daily. Error rate is a frightful 50% OR WORSE. Incomplete, inaccurate orders are the norm at this location. Staff hyper focus on getting the customer thru the drive-thru with little consideration to cust satisfaction. Check the order before you drive away. I am a big fan of this company but this store is a disaster.

Wait 20 mins in the drive thru to be told they don t carry oat milk at this location. Why? It s a big store. It s advertised on the screen. As a company, Tim Hortons is so annoying

Short line up upon arrival. Coffee and breakfast bagel were delicious.

I was disgusted to see a very unkempt man(baker) handling food and sandwich ingredients with his bare hands.

Have always told everybody this is the best Tim s in the city not anymore. For the past month the quantity of the beverage have been horrible. I usually just walk away. I get an extra large tea that can usually fit into a large cup but today if the employee who served what she gave me she it would of been extremely upset. I opened two XL tea and they were so empty they could of fit into a medium cup. I did call rings went through but then someone hung up on me. I have taken pictures but it doesn t justify how empty the cups are. I am paying $2.75 for a medium tea. Maybe speak with employees it s not a one time thing it s every single time for the past month. This time being the worst ever..

They are charging 4.24 and not even giving the enough quantity.

Good place to watch traffic go by while u eat your food

Did not have a good experience with shell found in my breakfast sandwich Parking: Parking by entrance is hazardous asit is obstrucyed by drivethru trafgic Food : 1/5 |

Only store that runs out of dark roast coffee DAILY.. i go there a few times a day and now going to Robins because they are saying they are out of dark roast and yet a few hours and no delivery later they have dark roast?? This is very unprofessional. Stop hiring lazy foreigners who barely speak english. Its also against canadas hire local first policy.. all tims have gone down hill and the hill just keeps getting steeper

Was fresh . Food

We came here, went the through the drive thru & ordered our usual drinks. When we got up to the window the girl at the window didn t say anything, had her back to us the whole interaction . Stuck the debit machine out the window then handed us the drinks. Didn t scan the rewards card, didn t acknowledge us in the least bit, she just kept chatting with her coworker with her back to the window. As someone who works with the public, I found it to be extremely rude.

Its a nightmare to order in this location. Staff is undertrained, and dont have proper level of English.

You are lucky if your order is correct, let alone pathetic coffee

Awesome staff excellent atmosphere

Soup was fresh and hot just the way I like it.

Ridiculous if you got to pay for a glass of tap water. I am told it is Tim Horton policy. This should be a courtesy.

I asked for a ice cappuccino and was given a French vanilla, when I said nicely I wanted the ice one the female employee took back the hot one negatively and made me a iced one no milk and not mixed properly when I said Thankyou the female employee said nothing and handed me my ice cap in a shoving way. It was really dark and tasted disgusting I was too scared to complain again and I feel this is a type of abuse on customers. Was really upsetting. 0 stars

So slow been in the line for 20 mins. Just now at getting my coffee

I asked for a large 4 by 4 TEA. They gave me a coffee! I told them it was a mistake and the woman in the back said she did not ask for a tea, she was being really rude! she didn t think I could hear her until I spoke up to her and said yes I did say Tea because I did say it 3 times over the speaker to make sure they heard me right. Everytime they said it back yes large 4 and 4 tea . Came next day asked for a large French vanilla I got a large coffee again! This has happened about 5 times now! It s ridiculous at this point.

This Tims is very clean and has an awesome friendly staff. Always so welcoming with a smile on their face each time I go there!! Food is ready promptly .

Food quality is not consistent at this Tims. I dont like to complain or return food items, have once but dont want to continue. The one time I did complain the food was then made the complete opposite way(spite?) which was still not correct. Worth driving to a different location.

Modern Tim s with a fast and effective drive through. Weird loyalty card scanning system, so get ready for a new experience. But it works!

Service great. But place could use cleaning.

The birthday cake Tim bits are my sons favorite. I treat him with them whenever he deserves a reward. Works like magic

Tim Hortons.... our Go To place. We recommend.

left my phone in the bathroom, all tables were filthy and no one was cleaning (including the bathrooms) it was an unpleasant experience, to then find out to employees have even poked a head in the door of the bathroom to look for belongings even after multiple phone calls to the store location

Goid lunch

in a 50 pack of timbits there was 3 flavours and all of the timbits tastest old and stale

Tim Hortons is always a good spot

They have 5 people working behind counter,only one seem to working was older woman at cash. Guy on sandwiches seem to be lost,think he was new. Point is the restaurant was filthy,no clean tables,napkins,coffee spilled all over the floor. Thought hard of sitting down to eat.Is this what you pay employees to do hang out in drive-thru.Let me say I will not be returning,Tim Hortons used to be a place to have a lunch,Not anymore!!! Well Done.

Four trips in a row now the order is missing items AND had incorrect items. Four in a row. And I d love to say the other Tim hortons around are better but they simply are not. It s across the board in the area.

Service was great! Thank you Aaron. You are a credit to Tim Hortons!!

Love it

Asked for Dark Roast. What I got was watered down and weak

Busy most of the times I have been there so the coffee is always fresh everytime.

Never disappointed

Good food and fast service.

Handling food with bare hand. I should have spoken up about it.

Long wait in the drive thru to start. I paid with cash, and then was told I couldnt get my reward points because the payment was already put through. That was fine and dandy and I understood. Finally, getting my long awaited coffee; the lid wasnt on it when I took it from the window and wasted it all over my leg. It went all over my seat, on my door, steering wheel, and even down in my boot. Of course it was hot, but what could I do but just sit there kind of in shock at what just happened. The server apologized profusely. I told her I wanted money back and the coffees I ordered. She complied and I went on my way. Please, please Tim Hortons make sure your coffee lids are secure before passing them out to customers. I understand accidents happen, but be more careful.

Its a Tims.

Service is good Nd food too but need talk to there staff the lady named RITA Doest have manner to talk and said she is the boss there. Never happen before.

09:15 AM sorry sir we we don t have Strawberry fill, ok old faithful then; sorry sir, no Boston cream. I drove away. Please do better on donut availability.

Didn t have anything available I wanted No 4 cheese bagel, no turkey bacon club, and no ice capps

Its a decent Tim Hortons. Always super slow service near noon, and some staff dont really know what theyre doing. Took me over 5 minutes to order 2 items, as the employee just didnt understand, and kept getting my order wrong. Overall not a bad location.

Very good experience this morning! Quick and efficient!

Long wait and BLT hardly had any lettuce on it. The piece was no bigger than 2 quarters side by side.

Our food order was fine, but I had to ask for napkins to clean a table to sit at. Instead of coming out and wiping down the table ,I was handed the napkins with a grunt like having a clean table was an inconvenience.

K

Slowest Tims in the city...I have been to them all. Everytime I go there inside or drive thru it is a 20 minute minimum to be fully served. I was just in there, because I never learn, and watched for 15mins as the worker struggled to serve 1 customer while another customer and watched in disbelief, and the other couple of workers stood there like pylons watching instead of jumping in and offering customer service. Avoid it in any morning, lunch, afterschool, supper rush hours...better yet, take the 30secs to go to McDs...they got the express lane. This aint a bad report to all Tims, the other spots are great...but this beast doesnt seem tamable...it has been like it for the year I have worked in the smart center.

2 days in a row ordered steak and cheese biscuit and both days bacon instead. Was in a hurry both times didnt have time to bring back. Both times by same girl.

My fiancee and I call this The Good Tims Fast, courteous service and they always get my order right. I absolutely hate the parking lot and the manoeuvre you have to do leaving the drive thru but there isnt much to be done about that.

Made sandwich wrong

Great service and really good coffee

Always great. The lady who served me at the Mount Pearl shopping area Ruth Ave location was very friendly with a great big smile. Helped me forget the effects of the snow storm.

Nice service good soup

Love my timd

One of the best coffee shops EVER!! I have to stop every time I see one for a large cup of French vanilla

Consistently the slowest service of any coffee shop Ive ever visited.

Tims is adapting to a new normal, and doing a good job this far.

Quick and easy

They dont serve the people inside standing . They use 6 people on drive through and one at the till . Takes a while to get served . People that go inside should have same pority as drive through customers

Good fast service

Love the English breakfast tea today but no bran muffins. Sold out.

Tims is... ubiquitous. Apart from that, it really doesnt have much going for it. Their coffee is undrinkable, their tea is mediocre on a good day. It was a good day. Their loyalty app is confusing and piss poor; if you dont know to ask them to scan it, they wont prompt you. If it doesnt scan, and you paid, tough. I usually only go to Tim Hortons to get the wife a coffee, if she asks me to. Some of the locations have friendly staff. This is not one of those locations. I prefer Robins, myself, but there arent so many of them. Location was also maggoty with schoolkids, half of which were failing to wear masks or follow signage in store.

Quick drivethru and friendly staff!

Great coffee, but the reason I gave 3 stars is because of traffic. Absolutely horrible in the morning on the way to work, lunch time and rush hour.

Coffee is fresh

Not a good visit ..had to wait 20 minutes to get my order ,,short handed staff only 4 workers ,this was in the mount pearl store

Nicely priced lunches. I dont like the coffee.

It was good

Always good

Always love Tims.

Friendly, fast service. Heat could be turned up in the dining area though.

Super Slow force thru. Coffee was luke warm and other order was incorrect.

Great coffee, great food, great snacks and great customer service! The Canadian version of Dunk n Donuts but better

TOLD SERVER LOOKING FOR CARD......THEN AFTER PURCHASE HAD A HASSLE GETTING MY CARD COUNT FOR FREE COFFEE AFTER 7 TIMES

Best kind

Great coffee and food

Not enough staff

Quick, cheap, easy meal

Excellent and friendly

Good server, pleasent and efficient

Quick service at the the drive through and inside

I personally think they have the best breakfast in mount pearl

Is good

Hello Tim

Fast and friendly

Nice

Good breakfast sandwiches

Fast and friendly service.

I had the breakfast sandwich on a multigrain bagel. It was delicious the bagel was so fresh. Great service, friendly staff. Ill definitely be back

There donuts are always fresh and I like their tea.

Great sandwiches

One of my favorite Tims locations

Great location

asked for extra large, 4 sugar, got home to find out 4 cream. does sugar sound that much like cream. thanks for nothing!

Good but alot of times there is a lineup to get served so expect to be in the lineup for a several mins before you can order

I dont like , too sweet and bad quality coffee , tea is ok

It was fast and friendly service.

Had a grilled cheese melt, but forgot to cut the long piece of bread so it was hard to hold considering cheese is on the outside. Overall was still a great visit.

Absolutely worst Tim Hortons on the Avalon. Avoid like the plague. There a a McDonalds in Wal-Mart just down the street. Spend your money there, rather than your money AND time at Tim Hortons. Slowest service Ive ever experienced.

Second time them gave me coffee even though I ordered tea

Nice place Good workers & busy spot