Fat Bastard Burrito Co. in Mount Pearl
74 Old Placentia Rd, Mount Pearl, NL A1N 5H6, Canada
About
Canadian quick-serve chain serving fresh Mexican-inspired menu including burritos, bowls, tacos & quesadillas.
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Staff was very friendly and portion sizes are good. Unfortunately the food was unseasoned and quite bland. The salsa was the worst I've ever had, tasted like they waved a tomato over some water haha The guacamole wasn't much better. Anyway, if you go, get some burrito sauce or something on whatever you get, don't rely on the food for flavor. The nachos were best kind because they had a lot of sauce.
I had the huge ground beef burrito which was really good thanks to choice of toppings, my wife had the nachos with chicken which she really enjoyed, there was a hot sauce on them that heat haters may want to avoid. We also ordered the churo chips, which are enough for two people, not knowing this we ordered 2 orders, my mistake, not theirs. The dining room is really really small, thus the downfall, but if taking out i highly recommend this place.
Very unimpressed with my visit here. When you walk in there is an automated selfserve. Do ur self a favor and ***don’t use this***. I followed the instructions and when I got my fajita, I could tell there were no veggies. All I had asked for none of was cilantro and jalapeño (so I corn and the structured veggies!). Ended up paying $17 for a fajita with only beef and cheese and ‘extra’ cheese I paid for. Was NOT worth the money at all. In addition, there were only two tables to sit at so this place is really a takeout spot not an eat in. Prob wont be going back. Much better value at other spots. Btw didn’t bring the issue to their attention as the place was packed due to a Wednesday deal (which looked to be half the cost and double the value of what I got!). My biggest suggestion for this place: put the cash on the left side and ditch the self serve.
Ordered through the app for pickup, pretty seamless! The pulled beef quesadilla was good, but I wish there were more topping options. The pulled beef is really tender, could use a little more flavor! The chicken burrito was massive but did fall apart- still tasted good. Like the pulled beef, the queso was bland as well. Not much flavor but still good! The sour cream had a bit of a weird texture but the salsa was fresh. Would try again!
More employees than customers yet everything is so slow, my meal took 20 mins when I came in there was 1 person in front of me. Tables dirty, employees are rude and treat you like you're bothering them because you ordered something. Everyone here refuses to make eye contact or look your way if you need something or wanna ask something they just run around and pretend to do something. ( im former supervisor of a fast food chain for 8 years ) some of the worst service I've seen but the standard is getting lower in st johns and mount pearl in genreal it seems..
After seeing poor reviews I was at first hesitant to order from here, however noticed on Uber eats 4 star reviews so decided to give them a chance. Ordered veggie burrito and a chicken bowl, and 12 hours later my stomach is still doing fine, even with the extra spicy option. Presentation was very clean, organized, unlike previous reviews. I picked up order from the store since there were no delivery drivers available Friday night 1am. Food was in a sealed bag to ensure no tampering for deliveries. A kind, Punjabi worker greeted me, he was ensuring a clean counter top and attending to us promptly. All the food was clearly hot as I could see the steam from the counter. Restaurant itself was very clean, well lit, open concept modern design. I'm glad I gave them a try despite poor Google reviews. Maybe the experience is better if ordering through Uber eats. Hope the service and quality of food I received will be consistent moving forward in order for them to increase their ratings.
Ordered a burrito and loaded waffle fries. Took 30 minutes to get the entire order, meanwhile 4 skip the dishes orders were fulfilled ahead of me. Multiple people were lined up waiting for mobile orxers. When I finally got home, I realized they gave me the wrong burrito. This is no fault of the staff, the restaurant is setup terribly. They're juggling paper chits instead of using a digital order board, forced to deal with 100 Skip the Dishes drivers. Staff up and fix your processes.
First impressions were horrid, chaos, unorganized and messy! Went in to buy 2 burrito bowls, waited for about 15 minutes to be served. Door dash drivers and other customers expressed that they had been waiting upwards of 30 minutes when there weren't a lot of customers in the store. After ordering we were called up to select our vegetables but the line was in total disarray. Rice in the beans, cilantro in the green onion, plastic wrap in a container mixed with tomatoes, the counters were filthy. On to the food, the beef had more water in it than beef and the ground mince was floating in Greece. We both got pulled beef bowls and proceeded down the line. The staff seemed confused, nervous and couldn't hear anything we were saying. We sat down to eat only to be disappointed by the flavorless watery bowls we had. The portion in each bowl was very underwhelming and frankly not worth $30. In my opinion it would be way more worth it to head on down Topsail road and hit up burritos mexican Grill or go down Kenmount and hit up Quesada. You definitely get more for your money there and it actually tastes like food!!
Awesome food! Love the burrito!
the Woman who was on the counter on (december the 5th 2024 ) evening time was very rude and racist she needs to get fired. She is just miserable and low life. Food
Great service
Lovely store, clean with friendly staff. The food as always is delish, my first time to this location.
Every time I go get food there, they barely give us any sauce for our food.
Awesome food
The food is delicious! The service is top notch! Its best to take it home as the eating area in store is limited.
Always consistent and delicious!! The recruited brands are the best in town!! Parking: Accessible parking spot Food : 5/5 |
Good food, fast delivery
Nice place great vibe Healthy burritos and excellent customer service by Raman Thanks for good meal Food
Absolutely amazing. The queso is the perfect topping for the bowls and chips! The atmosphere is chill and comfortable. Food
Absolutely delicious! Our first time here - won t be our last!! . Customer service was excellent as well.
Love the food . Service is good . The past few times everything tasted great , but the last time we went the salsa tasted off . Had a weird metallic taste to it . The chicken too . It freaked me out . It s so sad because I really liked that place .
I have only tried the Burritos but I absolutely love em. I like the overall look of the interior and the friendly interactions with the staff. Its a lot like a subway only for burritos and tacos. If you like fast good, I highly recommend.
ordered for delivery it didn t arrive and nobody awnsered the phone
Lettuce looked disgusting and no high chairs available. Bowl was pretty well all refried beans. Would never go back.
Really good place to go get food great people working her Sarah and bryanna are the best staff ever
I went here and there was someone named David who was heckling me the whole time calling me bad names. This is him.
Got there and immediately disappointed when they said they had no chicken and had only just started cooking a new batch so it would not be ready for a long while. The pulled beef was really watery and the lady making the burritos was just literally throwing stuff at the tortilla so when I went to eat my meat was at one one of my burrito and my rice at the other. She did not even offer noddles which were no where to be seen. The food was freezing cold and it had to be microwaved when I got home and I only like 5 min from the store. Very disappointed and would rather spend my money elsewhere with better service and meat options.
I liked the Quesdiallas and the staff were friendly!
I ordered in the morning of yesterday (04/29/2024) for delivery to get some lunch, when I received it I did not get my redbull had to request for a refund and my burrito was very badly made. Little to barely any pulled beef and I had asked for MILD hot sauce and one whole side was soaked in hot sauce that it was leaking out before i even took a bite, when I did the sauce took over and was very unenjoyable and did not even eat it. Later on that evening when I had the chance to go back, two girls one named Nikita, the other one named Melanie served me and gave me a very good experience. Listened to everything I had asked to be put on my burrito, perfect amount of everything so the flavors blended, very quick and easy to get along with and made me feel very welcomed and not feel bad for what happened to me that morning. They truly went above and beyond to give me the great service I should have received the first time and the fridge was full of redbull when I went in so i luckily got it that time because I thought they might of ran out. The mars bars are also 10/10, I will definitely be back and looking forward to seeing these girls again!
Wanted one burrito. One. Waited 30 mins and there was only one more person in there. Then went another time and waited 25 mins for chips. Not pleased with the service but tasted good. It s a good thing Mary browns own this franchise
Ordered a burrito. Why dont you toast your tortilla once the burrito is made? A soft cold tortilla filled with cold and warm filling. Not great. Every other place Ive been toasts their tortilla once filled so that the burrito is crunchy on the outside. My burrito was missing guacamole and had plain chicken and not the lime tequila i paid extra for. Sorry but it was my first and only time eating here
Do NOT order through the app. I ordered two hours ago and still no food! They will not answer the phone either. If there was an option for 0 stars I d give that.
customer service is lacking, no greeting at the cash - just stared at me, no communication at the counter asking what I wanted topping wise. was my first time here. I had to guess and just point at toppings cause I didnt know what was what. the dude on the grill was cute, tho.
found hair in my food then refused to give me a refund
Found hair in my food and staff said it s from doordash guy.
I ordered a small burrito and cheesecake at the kiosk as it was a little busy at the register. The menu was easy to navigate and the order was completed in ~10mins. It was delicious and the staff were friendly! It may get a little cramped when it gets busy though, as there isnt a lot of room for eating in or waiting. Thank you!
Burritos are big n tasty.
Food looks like its been sat in the stainless dishes for hours on end. Beans looked like cement. Its obvious these dishes never get rotated I asked how long theyve been sat for and she couldnt answer me. The chicken and beef sits in grease. And the vegetables look old the noodles took the cake tho absolutely disgusting how could you even try to serve that to someone. overall dont come here if you value your money I wouldnt give this to a dog
The 1 star review is too high for them. They completely screwed up the order. Refused to talk to me after saying they would check with the store manager and call back. Worst customer service and ignorant employees I have ever experienced. I needed up paying for an order I never received with no help or customer service from them. Like I said, they dont even deserve 1 star. I would never recommend this resturant to anyone.
Waited over an hour for a ready for pickup online order, eventually gave up and cancelled the order. Place seems like a disorganized mess.
Tasty food. Fair prices. Excellent service. Will definitely go back
Ordered through DoorDash and driver only delivered part of our order. Called the store and although they couldn t refund because of DoorDash, they redid our whole order and we were able to pick it up. Shrimp tacos and loaded waffles fries were a hit, and the burritos were great. Will definitely order again!
Completely disorganized and waited about 20 minutes for a burrito.
Food was a complete mess. Staff either arent properly trained or just dont care. I dont recommend this place. Food
Has the best food
I did not like the service
My thoughts are: The food I had was a cheesecake burrito and it was pretty good. The problem I had was I waited 20 minutes for one cheesecake burrito. And they need to add a few more tables and chairs.
The chicken was spicy to me, some people might like that but it wasn t classified as spicy chicken so that caught me off guard. Service was okay. They are extremely overwhelmed by all the orders online and in store and it shows. I feel bad for them being new staff and having to deal with that. The churro chips were ok, needed a lot more cinnamon sugar. All in all I 100% would return. The food was tasty and they are trying their best.
We had a great time! The server was great and recommended the cheesecake burritos, which we loved. Our burritos were jam packed and delicious. We will definitely be back!
They really need to change this locations manager whoever it is. Half of them has no idea what they re doing. Not properly trained. Water street location is far better than this one.