Wendy's in Nanaimo

650 Terminal Ave, Nanaimo, BC V9R 7A5, Canada

★★★★☆
(681 reviews)
Categories: Fast food restaurant Hamburger restaurant Restaurant

About

At Wendy’s in Nanaimo, BC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Nanaimo, BC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Website
locations.wendys.com
Address
650 Terminal Ave, Nanaimo, BC V9R 7A5, Canada
Plus Code
5378+GF Nanaimo, British Columbia, Canada
Time Zone
America/Vancouver

Business Hours

Monday
6:30 AM–12 AM
Tuesday
6:30 AM–12 AM
Wednesday
6:30 AM–12 AM
Thursday
6:30 AM–12 AM
Friday
6:30 AM–12 AM
Saturday
6:30 AM–12 AM
Sunday
6:30 AM–12 AM

Services

Service options
Outdoor seating Delivery Drive-through Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible toilet
Offerings
Coffee Late-night food Vegetarian options
Dining options
Lunch Dinner Counter service Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Family friendly Groups
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

3.5
★★★★☆
681 reviews

Most Mentioned

drive thru (21) clean (18) salad (12) chili (7) dining room (7) to go (6) bacon (6) bun (5) smile (5) employees (5)
5 stars
194
4 stars
185
3 stars
156
2 stars
53
1 stars
93
October 11, 2024

This don’t look like no Krabby Patty meal regular ass Wendy’s meal more like it

October 1, 2024

Food was good. Poor customer care, very slow and the place looks so sketchy. Will not advice that place

September 13, 2024

The last two times I have gone here it was garbage. I give a horse feeding at a trough fresher greens than this resturant. Thought I would give them another try. Sorry I did.

★★
June 11, 2024

The entrance door was a mess of broken glass and a less than stellar tape job to reduce the risk of slashing customers' limbs. Inside, there was an air of a long overdue need for renovation. I won't even comment on the state of the washroom. The employees were either oblivious to their surroundings or they were making the best of a bad situation. Not sure what was going on inside the "to go" bag but it was leaking fluid and blew out before I got to my vehicle. I've hear negative comments about Nanaimo, this experience backs up the opinion.

March 29, 2024

I ordered a wrap and actually its not even packed properly!!! Just a tortilla on the top lettuce and chicken and just a paper. This is not a wrap!!!!

★★★★★
February 12, 2024

This is a very fast restaurant. I am a Wendy's fan and always have been. The food tastes the most fresh. The flavors are great because of the fresh meat and vegetables. The fries are crispy and the food is always plentiful. I would highly recommend this place for sure. The scenery is always fun as it is a downtown location. Don't expect gourmet food, but you know what you are getting going in

★★
November 19, 2023

I dined in. Definitely a bit uncomfortable with the less privileged hanging around inside and out. I order a baconator but it was not good. Bacon was greasy and way over cooked. It looked nothing like I shown in pictures or tv ads. Really not worth the $9 I paid for it. Staff behind the counter was nice.

August 7, 2023

Always a pleasure. Friendly staff. A quick meal. Drive through or dine in. My Dave single burger was not cooked and tasted horrible. The expensive fries were dried out and old from sitting around. I took my meal back and the staff compiled a replacement meal. Just gross. They never put it on a grill but rather compiled it from storage container. The replacement fries were reheated and heavily salted. gross and expensive. $27.60 for two horrible meals.

December 1, 2024

Service staff with discriminatory attitudes.

★★★
Local Guide
October 22, 2024

Itsa Wendys.

October 22, 2024

i ask for no sauce twice and for it twice and it was cold food and bad 0/10

★★★★
October 22, 2024

Food is great and service is fast, floors are VERY sticky

August 22, 2024

Do not come, got orders wrong, won t admit it, was given attitude when asked about it Bad customer service

★★
Local Guide
August 22, 2024

Didnt give me a fork for my taco salad at the drive thru. Lettuce and tomato in taco salad was old and gross.

★★★
Local Guide
August 22, 2024

Food is fine but they don t clean the place. Every time I walk in here my shoes stick to floor it s nasty

★★★★★
Local Guide
August 22, 2024

Food was good. We got takeout. The employee gave us forks for our Frosty s, but everything was as expected

★★★★★
Local Guide
August 22, 2024

Its a very cheap place to eat and quiet. Vegetarian options: Hay opciones Dietary restrictions: Hay opciones

June 22, 2024

they gave me expire sour cream:(

June 22, 2024

The employees are just plain rude and have no energy no smiles they all look depressed

June 22, 2024

didnt let me order.

June 22, 2024

Didnt let me order, told me to leave

★★
June 22, 2024

Wilted lettuce lack Lustre employees

Local Guide
May 22, 2024

Un attentive staff, been multiple times and stood at the counter for 5-10 minutes with no acknowledgement with a staff member in the dining area cleaning as well. Dont waste your time or money here.

★★★★
Local Guide
May 22, 2024

Good food dirty floors were covered in some sort of sticky substance by the front counter.

★★★★
Local Guide
March 22, 2024

Love the junior bacon cheese burgers! Best deal under$5 !!

★★★
March 22, 2024

Their food is literally the best ouf of any other wendys Ive been in and I dont know HOW. It looks horrible working there but ive got respect for fast food workers.

★★
February 22, 2024

Food was under cooked. I thankfully did not eat here but my husband did. He had the mushroom burger. On his last bite he noticed the meat was pink. 6 hours later he had food poisoning.

Local Guide
February 22, 2024

Waited 20 mins in drive thru very poor service..

★★★★★
Local Guide
February 22, 2024

Quite busy

★★★★
Local Guide
February 22, 2024

I just had a burger and it was delicious

January 22, 2024

I stood at the till for 3 minutes and they only wanted to help the skip the dishes workers. I asked if it was going to be a bit and the worker looked at me and then walked away without saying anything. Im employed, well dressed and wearing makeup, so theres no mistaking me for a person loitering. This happened at 4:30pm on January 7, 2024. Maybe tell your workers not to ignore customers when they ask how long it will be.

January 22, 2024

Gave me the wrong item my my skip delivery. The item that I received Im allergic to. I could not eat half my oder, and the Item that i can eatvwas made wrong. I always have issues with this restaurant when I go in. Do not recommend

January 22, 2024

January 14th 2023 at 3:40pm I just recieved the worst possible experience from the woman on the intercom as Im going through the drive through, maybe next time let people think about what they want to order before you scream at them trough the intercom. Never coming here again & neither will anyone I know

★★★★
Local Guide
December 22, 2023

Food was great, staff clearly not into it at all, sad but true!!!

★★★★
December 22, 2023

The servers are too cold and seem so helpless in the place! Change the attitude with the costumers, come on!!!

★★★★
Local Guide
December 22, 2023

Great new Wendys in Parksville.

★★★
Local Guide
December 22, 2023

Its right down town Nanaimo so........ Wheelchair accessibility: Main floor Food : 3/5 |

★★★★
Local Guide
December 22, 2023

Foods always good--hot, tasty, made correctly. Sometimes a pretty long wait to even have your order taken if youre inside the restaurant [cant speak for the drive-thru, I dont have a car]. Staff really seem unenthused, but I wouldnt say the service is bad, per se.

★★★
Local Guide
December 22, 2023

Cold undercooked

Local Guide
December 22, 2023

Messed my order right up and didnt notice till I was in the ferry line up!

★★★
Local Guide
December 22, 2023

It was good but the customer service was terrible

★★★
Local Guide
December 22, 2023

Meh. The food and drinks are standard Wendys. The service wasnt bad. More so location and the general clientele that take away from this location.

★★★★★
Local Guide
December 22, 2023

Always quick even when theyre busy, good food as well. Parking: Bit of a rough area but my favorite Wendys location in Nanaimo Food : 5/5 |

★★
Local Guide
December 22, 2023

Slow. No condiments. Terrible frosty, came half melted. Yuck Parking: Theres parking Food : 2/5 |

December 22, 2023

Very bad Service! not paying there employees on time, don t go there.

★★★
Local Guide
December 22, 2023

Excellent food and service but the restaurant itself was so dirty that I could not find a table to eat at, so I took it home. It is a hit or miss to dine in. Recommend you take home or eat in car.

December 22, 2023

Not Kid Friendly - or Friendly at all - We got off the ferry, hungry of course, took a family of 5 to this wendys for lunch, we were waiting in line to order, children and parent needed to go bathroom, we asked to use the bathroom and manager rudely said only for customers walking away, not even stopped to acknowledge customer we continued to wait to order, children impatiently needed to pee badly, so children and parents asked if kids can go bathroom the cashier said sorry customers only we said we are going to order we been waiting in line for last 5 minutes for you to take our order we are a family going to order lunch we badly need to go bathroom It wasnt the best customer service for newcomers to come to Vancouver Island off the ferry to experience such rude behavior to tourists. We left and went across the street to A&W - they let us use the bathroom without ordering, ended up going to Dairy Queen spending $70 on one order there. When Wendys could have done better business we probably wont stop there again ever.

★★★★★
Local Guide
December 22, 2023

Love Wendys

★★★★
Local Guide
December 22, 2023

Always great food! Unfortunately you risk life and limb due to drug addicts and homeless people with mental health issues congregating downtown.

★★★★
Local Guide
December 22, 2023

Good food and very respectful service

★★★
December 22, 2023

Fast food

★★★★★
Local Guide
December 22, 2023

Clean place. Great food. New strawberry frosty for limited time.

★★★
Local Guide
December 22, 2023

Tables and chairs are significantly dirty towards the evening.

Local Guide
December 22, 2023

Refused 5 dollar bill as it was paper style. Unless the Canadian Government specifically says it is not legal tender, it is legal to use....and Yes, as a Business you can refuse to take it...and I can refuse to do business with you and suggest other boycott you as well.

December 22, 2023

Living downtown, cant walk and get any food from them at night as they lock the door and wont acknowledge me standing at the window. Another business treating their neighbours poorly because of the local homeless problem. Im tired of being punished for these people.

★★★★★
Local Guide
December 22, 2023

Clean!

Local Guide
December 22, 2023

Was given cold food at the drive through. Told to come back and get fresh. When I got there, manager only gave me a replacement burger. Very rude. Will NOT be going back to this location.

Local Guide
December 22, 2023

Will not serve people who do not have a car. Does not indicate this with any signage or disclaimer. They just tell you once you get to the line. Other fast food does walk ups. Disappointing.

★★★★★
Local Guide
December 22, 2023

Good food Good prices friendly service with a smile and amazing deals like $1 frostys all summer!!! Can beat anything even the heat!!!!

★★★★★
Local Guide
December 22, 2023

Quick and accurate

★★★
Local Guide
December 22, 2023

It seems as though I was interrupting the staff, they were busy doing something behind the scenes and one lady peaked out and said someone will be right with you, several more minutes went by and someone else peaked out and asked if I had been helped yet While waiting for my order, a manager came out and asked what I was waiting for, my order I said, and walked away. The person behind me got their order before me and left. Experience was bad all the way around Im douting that I will return again, the staff seems very distracted and not much of a team atmosphere at all. The staff really need to step it up a bit, or at least work as a team more. Has anyone else experienced this?

★★★★★
December 22, 2023

Over all Wendys is my goto place. Amazing fresh food. I really dont care how Im treated as long as the food is good. Remember people are people and if your working for a less then average wage sometimes your service my very. Im still Amazed at the prices and when you ask for bacon you get bacon not two little tiny strips like everywhere else. I have not eaten every thing in the menu but I bet its all good, thanks Wendys and all the workers for your hard work making it my go to restaurant!!!!!!!!! Kid-friendliness: More offers

★★★★★
December 22, 2023

I tried the homestyle french toast sticks. OMG, it was so good!!!!

★★★★★
Local Guide
December 22, 2023

Yummy as usual. Ty

Local Guide
December 22, 2023

Signage says there s supposed to be wi-fi, but there isn t. Also, I noticed a lack of any recycling or compost bins.

★★
Local Guide
December 22, 2023

Dining room was closed when we arrived on foot from the marina. They wouldn t serve us without a car.

★★
December 22, 2023

I didnt like the way they treated some people inside of the store because I guy was getting water and Ice from there on a hot day and he bought a hamburger but not a drink because he had a bottle with him so he got the water and ice and one of the works freected out because of it

Local Guide
December 22, 2023

Restaurant was filthy, all but one tabletop either had garbage or spilled drinks on them. I had nuggets they were hard and semi cold, fries were hot and yummy. Used washroom mistakenly before leaving the garbage reaked I hovered and you couldnt see through the mirror as something had been smeared all over it. Doubt Ill be back....

★★★★★
Local Guide
December 22, 2023

Best. Worth the drive from Ladysmith !

★★★
Local Guide
December 22, 2023

It was right before closing, they were aggressive about not letting me use the bathroom and they wouldnt let a paying customer use it either Dietary restrictions: Dairy free frostys need to happen

Local Guide
December 22, 2023

One of the worst Wendys we have ever been in. The place was quiet. Well except we the guy at a table snoring very loudly. But the service was so bad that we didnt order because we were waiting so long. I mean we waited so long to order dinner they were going to serve breakfast soon.

★★★★
Local Guide
December 22, 2023

Cashier was knowledgeable and quick on the order. The cooks in the back were quick and did well on their part.

★★★★★
Local Guide
December 22, 2023

Nice food, but the drive thru is small kinda.

★★★
Local Guide
December 22, 2023

Stopped in after a pick up from Hullo. For a quick bite before getting back on the road to head up island. The service was good the food was too, the other patrons were a bit scary looking. Not sure if its a good neighborhood these days.

December 22, 2023

Dont know why we cant use bathroom first then make order

December 22, 2022

My husband was picking a skip order. Font door was closed without any notice. Stayed in the drive through for almost half an hour. Just to pick one burger bun. When my husband wanted to talk to the manager, one extramly rude so called manager showed up screaming that I she was short of staff and u are free to apply. Who would want to work with such manager? My kids was like.... She Is SO RUDE.

★★★★★
December 22, 2022

My friend and I shared lunch Thursday March 10th at 1:30 p.m., the food was awesome! Really well cooked, constructed, and packed! True food art! Thanks!

★★★★★
Local Guide
December 22, 2022

Havent been in this place since before the pandemic started. Theyve undergone a huge reno inside and it looks really good. Service and food were great

★★★★
Local Guide
December 22, 2022

Currently not allowing dine-in or any washroom use.

Local Guide
December 22, 2022

The staff were quite rude. Left and went to the mall instead.

★★★★
Local Guide
December 22, 2022

No washrooms available

★★★★★
Local Guide
December 22, 2022

Super great service and food! High-school kids vaping in the dining room people take the time out of their day to notice us! Management is great! Staff look happy !

★★★★★
Local Guide
December 22, 2022

Kind and helpful staff, a quick service.

★★★★★
Local Guide
December 22, 2022

Wendys is always fairly priced & so fresh tasting. Yummmmm!

★★★★
Local Guide
December 22, 2022

Try to get there when it is a little busy,. When busy I come back ina hour.

Local Guide
December 22, 2022

Tried to arrive at 855 pm to pickup a mobile order. The doors were already closed even though it says on the door they close at 9. I knocked on the doors and the staff ignored me. I embarrassed myself walking through the drive thru. They said that I m not a car so they can t help me. Extremely rude staff and a horribly run restaurant. Stay away from here and go to a&w across the street. The manager needs to really improve things and return the money that was stolen by this location through a mobile order.

December 22, 2022

Wendys has drastically downsized their small $.99 frosties. They look like a joke, they are now so small.

★★
December 22, 2022

I used to enjoy Wendys burgers. The meat no longer has any taste. We had Dave single burgers. All we tasted was pickle, mayo, onions and lettuce. The meat didnt enter into thee equation. Its too bad,, they used to be so good. Theyre not worth the money anymore. John Tetaert

★★★★
Local Guide
December 22, 2022

Pretty fast and friendly staff, and they smile

Local Guide
December 22, 2022

Awful coffee. Is it so difficult to install a proper coffee machine? ZzzzNO, they prefer to serve slops.

Local Guide
December 22, 2022

This location is terrible. The staff are rude and condenseding. I called the other night to see when they close and they told me 11 I got there at 1040 and they told me they were open but couldnt do anything fried. No fried food at wendys??? So I cant even get a whole meal with Frys? What a joke!

★★★
Local Guide
December 22, 2022

Guess theres a staff issue when I go but closed half the time and they dont seem to like big orders

★★★★★
Local Guide
December 22, 2022

Fast and delicious.

★★★★
Local Guide
December 22, 2022

Just as yould expect from a fast food place, we dont usually stop in town because of the homeless and drug issues... was

★★★★
Local Guide
December 22, 2022

Parking: There is lots of parking Kid-friendliness: Staff seem to be good with kids Food : 4/5 |

★★★★
Local Guide
December 22, 2022

Quick service and staff is very friendly even with the society issues surrond this location. They are clean inside and respectful both inside and drive thru

★★★
Local Guide
December 22, 2022

Awful service

★★★★
Local Guide
December 22, 2022

Nice staff and dont often have to wait .

★★★★
December 22, 2022

Fast good friendly service food good.

December 22, 2022

Closed 30min before the posted time of operation for dine in. They say dine in closes at 9. I got there at 840. Said they closed 15 min prior. What a joke.

★★
December 22, 2022

Great food but horrible hours, its always closed when Im there.

★★★★
Local Guide
December 22, 2021

No Dine in, otherwise good.

★★★★
December 22, 2021

Wendys is my families favorite fast food option. They always have good staff. But if you go through the drive through make sure you check your order before you drive away.

★★★★★
December 22, 2021

Delicious food, friendly staff and good service.

Local Guide
December 22, 2021

Ordered a hamburger and chili nachos. How do you forgot the hamburger? #drivethrufail #youhadonejob

★★★
Local Guide
December 22, 2021

Workers always forget something in your order, and some workers get frustrated when you ask them to make it right

★★★★
Local Guide
December 22, 2021

Really enjoy the chilli with hot sauce. Close to Commercial St. and the water front walk.

★★
Local Guide
December 22, 2021

Only went there since I had a coupon.

★★★★
Local Guide
December 22, 2021

Good food and service!

★★★★★
Local Guide
December 22, 2021

Good food. Fast service.

★★★★
Local Guide
December 22, 2021

Great Frosties!

★★★★★
Local Guide
December 22, 2021

Best food of all the fast food restaurants and the best staff well worth the money for what you get

★★★
Local Guide
December 22, 2021

Great food but very dirty and poor customer service

★★
December 22, 2021

Well to be honest food was good but premises were dirty and washrooms need to be looked after better. Was better when washrooms were locked

December 22, 2021

Only gave it one star as I had no choice. Rude rude rude staff. Had to beg for a table wipe, not a clean table to be seen. Another customer had to clean and wipe her own table so she could sit. When the employee came to wipe my table she wiped all the crumbs and hair on to myself and husband! You guys are a total joke and should be ashamed of yourselves!

Local Guide
December 22, 2021

Refused to serve us because we werent in a vehicle. Im never going to a Wendys again in my life.

★★★
Local Guide
December 22, 2021

Staff not friendly,not attentive

December 22, 2021

I jist got my order from skip a few minutes ago. No cheese on both hamburgers now i have to try and sort it out with skip the dishes. I even paid for extra cheese on the double cheeseburger. Order#330617631

★★★
Local Guide
December 22, 2021

Odd location to get to if youre unfamiliar with the area, although it is in a mall parking lot. 24 hr drive through

★★★★★
December 22, 2021

Quick service and delicious fresh hamburger. Rate it number 1 of the fast food hamburger chains.

★★★★★
Local Guide
December 22, 2021

Delicious

★★★★
Local Guide
December 22, 2021

For fast food above average and fresh. Fries are surprisingly excellent.

★★★★★
Local Guide
December 22, 2021

Great service plus fast even if its real busy

December 22, 2021

Terrible, no room to eat in.

★★★★★
Local Guide
December 22, 2021

Chili!! Chili cheese fries!!

Local Guide
December 22, 2021

Update your hours

December 22, 2021

I was there on November 25 order my food paid for it and they missed a whole entire meal when I phoned they ask for me to call back later because they were busy I stated I was on my lunch break and never got my food and the lady on the phone said once again there busy and she would have to get back to me not impressed

December 22, 2021

Well the restaurant at Port Place Plaza has the hours posted saying Drive thru open from 10:30pm-12:00midnight. So due to the unavailable dining room ordering, a friend and I caught a Taxi to drive us thru the take out window, which ignored us completely. Then we had to pay just under $10 for a cab that accomplished only one thing ....taking our cash in exchange for providing no services whatsoever. If there was an option to rate -5stars, Id rate them -20stars. HORRIBLE FALSE ADVERTISING

★★★★★
Local Guide
December 22, 2021

Always good

★★★★★
Local Guide
December 22, 2020

Always the best!

Local Guide
December 22, 2020

Every time I go, it seems I swear it will be the last time. I dont think they really care about their food quality anymore...

★★★
Local Guide
December 22, 2020

Its fast food

★★★
Local Guide
December 22, 2020

Real hungry made two trips and the staff were so patient with me

★★★
Local Guide
December 22, 2020

Service was a little slow

★★★★★
Local Guide
December 22, 2020

Only place with salads open till 1am!!! 5 stars for that reason alone

Local Guide
December 22, 2020

Staff is nice, but inside smells bad and washrooms are closed permanently, bad experience:( owner should take care of his investment

★★
Local Guide
December 22, 2020

Overall the best fast-food place in my city. Great poutine. The salads are really fresh and good too. Edit: sadly Im editing my review to lower the rating because everytime I order a chicken sandwich lately (past few months) it is stale and inedible! Very unfortunate! Weve started going to competitors now because at least we know the food is consistent in quality.

★★★
Local Guide
December 22, 2020

Always good burgers.

★★★★★
Local Guide
December 22, 2020

Best Frosty,s on town..

★★★★★
Local Guide
December 22, 2020

Loved it