1925 Bowen Rd, Nanaimo, BC V9S 1H1, Canada
very "under promise, over deliver" kinda vibe from this place! always incredibly prompt service / delivery, pizza hasn't never disappointed (vegan pizza is PHENOMENAL). specific shout out to our delivery guy today (timothy?!). thanks, folks!
The pizza was great, ordered a large and a gluten-free and both were very tasty, much better than the competitor across the street.
Very unprofessional. The driver could barely speak any English. Refused me the right to speak to a manager over an issue. Pretty sure that’s a right we have here in Canada. This isn’t a third world country. So on that front. I’ll never order from them again and they need to perhaps look into there customer service side of things. Absolutely unbelievable
Very good gluten free crust! As well, the sauce was very flavourful with fresh ingredients for the toppings. I definitely recommend trying Ali Baba's!
I am incredibly frustrated with my visit to this pizza place. I paid an exorbitant amount for a pizza that was shockingly underwhelming. The size of the pizza was disappointing for the price, and when it finally arrived—after an agonizing wait of over 30 minutes—it was dry and lacked any real taste. The toppings were bland and unappetizing, making each bite feel like a chore rather than a treat. The long wait only compounded my frustration, as I had high hopes for a delicious meal that never materialized. The entire experience felt like a massive letdown and an unjustifiable expense. I won’t be coming back.
Great Pizza! But, I want to comment specifically on the service I've received. I work at the information desk in the hospital and I often see Von delivering Pizzas here for staff members. Every time I've seen him come in, he is kind, positive, and incredibly friendly to everyone. Many of people here at the hospital have mentioned similar experiences. Thanks for the great pizza, and thanks even more for the fantastic service, Von!
Just an update on my experience. We gave Ali Baba another chance and they where able to produce good quality food in a timely manner. I ordered 2 large pizzas Carnivore and Tuscan. Had a slice of our Carnivore pizza and instantly regretted it. The taste was that of rancid mozzarella that was moldy. We ended throwing the pizza away. Cost us 60$ as we got extra meat as well. Very sad that you would not make sure you are only putting fresh product on your food.
Just picked up an all dressed and a kalicious. We order from Ali Baba a few times a year and it's always good, but this is by far the best pizza we've ever had! The staff were friendly, pizza was ready on time and it is delicious!
The pizza tastes good but you need to reduce the thickness of the dough a little.
Great experience! Staff were so kind and I highly recommend! Thanks for such a great vegetarian slice Food : 5/5
Fantastic pizza And most of all Fantastic service Called in a order after 9pm wasnt to sure if they would take my order seeing that it was almost 930 but the gentleman was very helpful and friendly pizza showed up nice and hot! most definitely recommended this pizza place
I m not sure why their score is not better. One of the top 3 pizza places in Nanaimo. Outstanding service.
Ali Baba used to be my favourite pizza but the last couple of times we ve ordered have been disappointing. Very skimpy on all the toppings, barely any ground beef on the Greek pizza, hardly any sauce. Won t order from them again sadly
I finally tried ali baba nanaimo , while on my search for a great pizza place in town ,and a new favorite . It was pretty good. My personal preference would be a bit more sauce , but all in all, it reminded me of the good ol days and how pizza should be. Well done guys . ! I shall be back.
I ordered 2 medium pizza s and I got thin crust ones which I never ordered. I had an Alibaba special and Carnivore which I ve had previously and the toppings were skimpy on both and not as I have had them before. Pizzas were just coming out of the oven when I got there. So they didn t sit around getting dried out it s been awhile since I ve had pizza but I don t think I will order from there again.
Favorite pizza for the family. Many fun varieties and always delivered fast and delicious.
Overpriced and bad quality pizza. Mambo Gourmet pizza is significantly better.
I come for lunch here a couple times a week. It s always great pizza. The staff are nice as well.
Cheese Buns saved this order. Donairs were extremely small for the price. Our babys bottle is thicker than they were. Mostly wrap and not much chicken....We sat and waited for our order until someone asked us what we were waiting for. Turned out the order was done a while ago. Wont be returning.
We have ordered pizza from Ali Baba s several times and it s always great. Yesterday I placed an order for 6pm pick-up. The pizza was cold, very disappointed. If you place an order at 4 to be picked up at 6, don t cook it right away and leave it in the warmer.
My donair is pretty much all lettuce. Pretty disappointing.
Very delicious pizzas!! Never ever had a pizzas like that in Vancouver! Customer service was nice too!
Wow...was amazing pizza!!
The pizza has really changed in the last few months. Ive been a longtime customer and like to buy by the slice. There is a lot less toppings and its just not worth it anymore. I thought Id give it another chance today. After today, I wont be back.
Good pizza, fair prices
Excellent pizza. Probably the best in town there was one time they didnt hit the mark right on but management was good about taking care the issue
FRESH FRESH FRESH !!!!! Simple order of a donair but every bite i took was fresh, crunchy lettuce, perfectly ripe tomatoes and the taztiki was just the waynyou want it to be. Delivery was super fast & in house. (No Apps Required) I called them back the next day as i felt surcharged with my order and it was late in the evening when I did, i know my mistake for not asking them to read my order out b4 saying send it my way because i was so hungry. There was simple discrepancies, nothing major and i wasnt asking for anything because the food was great and it was my fault for not verifying my order. They graciously gave me a credit, which i wasnt asking for. So if youre wondering if you should order from here. ABSOLUTELY
Unreal! I have literally ever had a pizza that damn good!
Best pizza by far. Everything is fresh, made daily and the pizza is killer. Youre missing out if you dont try it. Food
Did not get what we ordered, we called and let them know and they couldnt care less. Pizza was good but service was terrible.
Was in Nanaimo for vacation and stopped in for pizza. Food was great and the staff was very helpful. Better than any service I have gotten here in the states.
Not bad for delivery pizza.
Ali Baba Pizza was the perfect option for our school event. They were on time with our significantly large order, and the pizza was all fresh and hot. Amazing vegetarian options and accommodating with allergies. :)
A giant slice of pizza for $6.98 They had to slice it in two to fit in the box. Nice staff. Food : 5/5
We are definitely regulars of Ali Baba! Delicious pizza, great value with their 2 for 1 deal, and the staff are always kind and welcoming. Honorable mentions go to the Marco Pollo, 4 Cheese and Ballpark, but we havent tried a flavour yet that we havent liked!
Very expensive, not great quality.
Over priced mediocre pizza.
Just stopped in for my first time and had a couple of slices. Its nice to find some great pizza close to home.
Pizza was really good, with loads of toppings. Pizza sauce is a bit bland for my liking so its good they have really good alternate sauces. (Probably because I cook with too many spices, lol) Every time I come here Im always super well treated and Im glad I go back.
good eats
the fat philly cheese steak is the ultimate comfort pizza!!
But two slices of pizza this Saturday on the box it says local tastes better both pieces were dried out and really like warm cardboard $13 for the two slices no use trying more than twice!
It was ok, what could have made it better was the meat. The pepperoni is sliced way to thick and reminds me of Loblaws giant pepperoni logs. Also when I asked for my dip I was told it was in the box but it wasnt.
One of the best pizza places in town
We love Ali Babas! Everyone is so friendly, the pizza is our favorite and delivery is quick. Thank you Ali Babas you guys never let us down.
Only one thing to say about this place. Fan.fricken.tastic. From first call to the pizza. Great job. Thanx.
This is take out or delivery only but the pizza we had was very tasty.
Very good deals and great customer service to go with their great food.
Pick up order was 15 minutes late and cold. The pizza was sliced into 2 extra large pieces, 3 large piece, 2 medium pieces and 1 minuscule piece. It would seem the quality of service depends on the size of the tip or delivery orders are receiving priority handling.
Pizza was hot and fresh with lots of toppings. Super, friendly staff.
After a poor experience they have made up for it and my last time was considerably better. Carnivore pizza is a favorite.
I got there at a bad time where all four pizza choices seemed less than fresh. Thought the options were limited with no pepperoni or meat lovers.
Lots of real toppings and a crispy crust. Staff is great as well
Never disappointed!
Best pizza on the island
Great pizza always go to the Duncan location so we thought we wud try Nanaimo and we ordered carnivore and there wasnt any made so they offered my husband a small 4 piece slice one. Wud have been nice to get the one we ordered jus come from there August 16 at 5pm. The cashier said we can wait for it to be cooked but the cook had other plans. I will stick to Duncan location.
Good for!
I have been ordering the lamb donairs for lunch and they are awesome! Great donair and the tzatziki is super yummy...havent tried the pizza yet but it looks amazing, looking forward to it.
Great vegan pizza one of the best in town!
Helpful in my search for a specific pizza
Food is good service was poor
Ok.. working out of town and heard from the locals this place was top noch..order on line for the work team ask for pick up. It went to victory. not Nanaimo.needless to say wasn t happy.being I pre paid and gave a tip. With in no time the stores sorted it out and the pizza guy at Nanaimo store was on making the pizzas.. top noch service 5 star rating for that alone .. now waiting for the I have no doubt its going to be delicious.. so could have been a completely different review.. HIGHLY RECOMMEND..PS the pizza was fanfrickentastic Nanaimo pizza guy better get that tip sunday night
You have to try the bacon double cheese burger there.
Best pizza in town 100% !!! Go order
Great pizza
Amazing pizza...delivery on a Sunday at 11 am..I love vegetarian..my husband not so much..we get the best of both! The female driver is also worth mention..so personable! My only question is can you get the east coast sweet sauce for the donairs
My dad absolutely loves there pizza says its the best in nanaimo
Best pizza in town! We drive all the way from Nanoose to get it!
Awesome pizza! Always good!
One of the best pizzas on the island
Good pizza at a good price
Unreal donair! Legit. I havent had one this good in the last 15 or so years.
Great pizza with a lot of cheese on top.
Seriously good pizza , pricey , but worth every penny .
Always fresh, hot and delicious
This is the best pizza in town, the staff are awesome. The wings and donairs are out of this world as well. I love this place.
It was like a big mouthful of dry stale dollar store oregano. You cant cut corners on sauce.
Fantastic! Great service and happy smiles. My mom loves ordering anything veggie.. plus your artichoke & pesto pizza pies Thanks for extra marinara sauce ! #awesome !
We enjoyed our pizza, it was loaded with toppings and nice and hot. We will be ordering again, thank you
Filling great tasting and affordible
pizza so good, youre gonna need to sit down for your own safety. vegan options are best-in-town.
Pretty good pizza, kinda expensive.
Great prices, delicious pizza and amazing customer service!! Our favourite local pizza
1st time to try Ali Baba. I usually order from the pizza joint on vic crescent and they always take over an hour to deliver. This location took 45 minutes and I ordered on a saturday night at 5:45 during a pandemic. I received a call moments after I ordered and paid online telling me that I live outside of the delivery radius. They man on the phone apologized and asked if we could meet at their most southerly delivery point. When I arrived the driver apologized again and another employee showed up on his motorbike and apologized as well. This is what customer service looks like. Oh yah and the pizza was a 10/10.
I called for delivery and had some someone pick up and hang up. It was about an hour from close. I called a total of about 10 times and no one answered after that. The date was June 23 approx 22:10 and the store stayed open until 23:00. The fact I was answered and hung up on multiple times during hours of operation is terrible. No management available, poor ownership
Fresh pizza loaded with toppings. Good stuff.
Pizza is really good but very Poor management with very rude manager. Did not care about the customer at all. Paid for the pizza and left it in the restaurant and he said thank you. Would recommend mambos which has good pizza and way better customer service.
Hey guys, New in Town.. Just wanna know what makes your pizza special? Thanks :)
Absolutely deelish and worth it to support local pizzerias!!!
Great pizza. And quick!
No problems of any kind. Ready on time. Hot. Was good. Thumbs up.
I havent ordered from here in quite a while but something has definitely changed since the last time Ive been. It just isnt as substantial anymore. Seemed like a thin crust youd get from Fresh Slice or something. Its been on more than one occasion too. I hope they go back to their old ways. Cause if this is the quality I may as well keep going to Fresh Slice. Shame.
Decent pizza except its overshadowed by 1 worker who is horrible. He reeks like cigarettes so bad my box smelled like it. While waiting for pizza outside he went out for a cigarette and went back in and grabbed my box without washing his hands and gave it to me. Was also incredibly rude to another customer and talked about them inappropriately after they left right in front of me.
Pizza warmed reheat
Worst pizza Ive ever had. We ordered 4 pizzas and all of them had the driest crust Ive ever had. Also the sun dried tomatoes were so burnt it was like having charcoal as a topping. I can understand a little bit of burnt bits on top but they were burnt under the cheese. And $90 for 4 pizzas is outrageous. Absolutely can not stress this enough. DO NOT EAT HERE!
Great pizza and wonderful staff. Lots of topping and a great crust. Highly recommended.
Some of the best pizza Ive had in my entire life. Seriously worth stopping in to try, once you try it youll be a regular.
Great pizza
Best pizza
Awesome pizza place in town...kind staff with excellent courtesy service
Look@my photos/no sauce (weird -that s a staple on pizza, no?) not consistent I guess! LUV VICTORIAS pizza so yummy lots of cheese mushrooms onions etc ! Ordered @6:30 shouldnt be crunched at the time For the price - DO IT RIGHT Alibaba special - too much peperoni, not enough of anything else and inconsistent in each piece ,less sauce,very dry, crust not risen Half hawaiian - it was okay , hardly any sauce Half five cheese - literally only one piece if fet on one of the alices and lack of sauce Crust was so thin - never had it like this before !
Good by the slice pizza. Much better selection when you order ahead too.
Best pizza in Nanaimo!!
Good pizza at a decent price.
I cant speak for any of the other locations but Nanaimos Ali Baba doesnt just make the best pizza in town, they have the best service too. Hands down. If you ever have a problem with an order or didnt like what you got like I did 2 years ago (its a pizza place after all) they WILL and DO make it right. Did I mention that they make the best pizza? Two huge Don Cherry thumbs up for these guys.
Not that great
Awesome place for pizza, the kids meals are perfect for my kids and allows me and mom to get something other than a pepperoni pizza (nothing wrong with them just we want something more adult)
Chicken varieties are awesome here. Crispy crust.
Great pizza by the slice
Such good pizza!
Great pizza. Delivered hot and lots of toppings.
more often then not the pizzas are so doughy and needed to be cooked longer or something
No seating. Take out place
Once again 5 stars from me! Very friendly delivery driver, arrived at expected time. Very polite and kind! I wish we got his name so we could mention him! Pizza was amazing! I love the crispy crust. Thanks!
Always great pizza with an amazing multigrain dough! Our go-to pizza!
Super yummy!!
Great food great place great service!
Best pizza by far, when it s fresh. Sometimes the slices sit out for too long and get old.
You cant charge 23 dollars for a small and give me grocery store take-home quality pizza. Im not impressed. toppings were good but the crust was spongy and tasteless. I heard great things about this pizza, very sad it didnt live up to expectations.
Awesome pizza and fast delivery.
The pizza was good. The staff very rude. They seem to have a shortage of choices in the area of slice to go.
Excellent pizza but be prepared to pay a lot more than other chain pizza places...ie. small pizza $20 ish. A slice is $6
Just ordered a five cheese pizza with pepperoni and ground beef. Worse pizza we ever had. Barely any cheese and a couple pepperoni here and there. Big disappointment. Dont waste your money!
Friendly and polite staff. Great tasting food
This has become my favourite pizza place in Nanaimo. Ive tried quite a variety of pizzas and they have yet to disappoint. Absolutely delicious. I recommend the Texan Chicken.
Great deals 2 for 1 is always a plus but the pizza quality is not the best
Really good pizza and large slices for $5 each in store. A bit on the pricey side, but you get a premium product with lots of toppings
Decent price for a slice of pizza from the warmer. Pizza was ok.
Awesome pizza
Great Pizza with lots of toppings and good prices and love that you can buy by the slice
I was asked to compare your pizza to Panago. I wasnt sure how to compare a pasta at a nice Italian restaurant to Kraft Dinner
Awesome Pizza and Excellent Service
Great service and food
My only pie place in town for over a year
Great pizza. The carnivore is tasty !!
Good pizza!
Good pizza. Large portions
Great pizza every time. Customer service great!
was not impressed. We had it in Victoria and it was delicious and loaded with toppings. It seems in Nanaimo they skimped on the toppings. Wont be ordering there anymore.
Come on, bearded man, you can do better than that. Please smile and be pleasant, I was sweet to you. Also, pizza was served cold. Its not warm in their showcase - only lit - so I had to take it home & nuke it.
Great pizza, HORRIBLE management! I was going to order delivery, and the guy I talked to was so rude and manner-challenged when I asked about gf pizza that I had to hang up before I said anything rude. I called to speak to the manager, and it was the same rude guy! He blamed me and did nothing to rectify the situation. You lost a very regular customer. Unbelievable. That guy should be ashamed. Its called customer service buddy. Look it up.
Cashier called me the n word. Will not visit again.
Good pizza at a decent price!
A slice is actually a quarter pizza. Way bigger portions than the ferry terminal kiosk
Best pizza in town. Service was good and delivery was fast. This is my go to pizza place!
After trying most of the places in Nanaimo this is one of the 2 that we order from on a regular basis. The house special is loaded wit toppings !
Admittedly, the pizza was great. Yet, I totally agree with the previous post about the rude man taking your order on the phone. Totally rude, and not service minded whatsoever. Bit of a turn off but... THE PIZZA
Ali Babas pizza is by far one of the best I have tried in Nanaimo. Great taste for a great price. Plus the people are very nice to deal with. Delivery is fast, and the pizza comes in hot. You just gained yourself a new regular customer.
pizza was very soggy
Excellent pizza id have to say so far its the best pizza in nanaimo lots of great toppings and good soft crust as well as great prices i reccomend alibabas pizza to everyone eith great comments keep up the great work alibabas
Wonderful crust, great flavours!! Yummy
Great Pizza and very fair price for walk ins.
The first time i ordered here was pretty decent but every other time they screwed up something on my order. This time the pizza i recieved was a COMPLETELY different pizza (the alibaba special vs the mexican) than i had asked for and the toppings on the original order that i had asked them to remove were added as extra toppings. I called to complain and was told they would put a credit on my account but never asked for my info. The guys working the evening shift here obviously dont give two bits about doing the job right. I will not be ordering pizza here again.