6338 Metral Dr #6, Nanaimo, BC V9T 2L8, Canada
Chill restaurant & bar with elevated takes on pub fare such as burgers & tacos and delicious bowls.
Ok so hear me out!!! This place is AMAZING! We went for my daughter's sweet 16 Birthday party this evening and there were obstacles on our part and they were so Accommodating, kind and understanding. Everyone here was amazing and let me tell you !?!?! OMG the FOOD 🤤🤤🤤 Everything was so wonderful! Thank you so much for an Evening to remember.
I recently visited Browns Socialhouse during my trip from Australia, and I couldn’t have been more impressed with the service, particularly from Fraser, the host. From the moment I walked in, Fraser’s warm and welcoming demeanor made me feel right at home, even halfway across the world. He went above and beyond to ensure my experience was exceptional, providing thoughtful recommendations and engaging in friendly conversation that made me feel like a valued guest. It’s rare to encounter someone with such genuine hospitality, and Fraser absolutely set the tone for a fantastic dining experience. The food and atmosphere were great, but Fraser’s outstanding service was the highlight of my visit. If you’re ever in the area, make sure to stop by—you won’t be disappointed
My experience at Brown's was awesome!!!! Amongst all the angels that work here, there was one who is so kind and generous of her treatment towards her customers which was so wonderful that we were all inspired by her presence. My heartfelt affection to Georgia and her kindness to me and the other's that come here.
While heading back to Campbell River, we decided to eat at this restaurant. The food is great, and the ambiance is awesome at night.
One of our favourites! The service is always top-tier, SO fast and friendly! The restaurant itself is very nice, and very clean. They have a great drink menu with several options for everybody, and a large food menu aswell! The food comes out HOT and FRESH. Shoutout to our server last night, Sam, she was great! She was very kind and had perfect timing with her check-ins. Thanks again guys!
Food is pretty nice with a decent variety. Pricing is a little high, but you pay for the nice looking interior. Atmosphere can be busy but I didn't find it too noisy. Or slow with food. I'd probably go back for lunch if I'm in the area. But it doesn't come to mind when thinking of somewhere to go.
Absolutely fantastic food, service and location. Restaurant was bright, modern and clean. Bathrooms were very well done. Nice decor. Lots of plant based options, the bowls are fantastic. Cauliflower bites were very good, so we're the yam fries
Soooooo tasty!! Staff was nice too!! I love their sushi, Korean deep fried chicken and dragon bowl, but wish the rice in dragon bowl can have a little bit more cuz it was a little bit salty without enough rice... but regardless So tasty!!
Consistently consistent matters. Very good Benny s for brunch x2 cooked exactly to order on repeated visits! Southwest brunch bowl was cleaned up by a teen that normally is meh to scrambled eggs. Hoping that the Butcher cut bacon and the way the chefs cook it stays. As a stand alone, it s perfect thick cut bacon. (Don t ever substitute it, I know how the food industry does this sometimes)
In town for Christmas and while always a fan of Browns everywhere, we hadn t been to this (North) Nanaimo location. It was a really good experience, and it had much to do with Jay our server. He was brilliant at his job, making each visit enjoyable and engaging. All staff were pleasant and proficient, and there wasn t a thing wrong with the drinks we had or the food we ate. A excellent example of everyone being part of the delivery in order to make it all work. Thank you.
All around me edt dining experience Ive had in Naniamo,! All the food was on point! Delivered beyond expected customer service! Would highly recommend!
Lovely food, great service
There was this server named Maddy, who gave us excellent service and made our night more special. Would recommend anyone to visit this place. Dietary restrictions: They ask while taking orders. Parking: Plenty.
Corbin is the best always super helpful and friendly. I want to see him soon!! Parking: Very good Food : 5/5 |
Today I was in this restaurant. Wonderful people work there. They were very friendly and positive. I ordered a steak and salad, I really liked it, it was very tasty. The steak was divine
I ordered online and it was seamless! My food was ready at the exact time it said it would be and is was hot and delicious!
Maddie is fantastic and is one of the nicest servers I have ever come across. Seems genuine and very nice to speak to Cheers Maddie!
Great Waitress , Food was excellent. Your food prices are quite expensive for what you get . Parking: Nanaimo. Parking lot can be full if you get there too late . I arrived at 5:15 . Good time to find parking
Browns never disappoints. From the food to the service I would give this place 10 stars if I could. If you decide to come here, request Georgia as your server. She knew what I wanted even before I did. 10/10 service!
All hail to Corbin - great service, delicious food. Well be back! Vegetarian options: Got some crispy tofu with my fancy tomato sandwich even though it wasnt on the menu! Dietary restrictions: Knowledgeable staff, dont make a big deal out of making substitutions.
Love our server, Jay! We get him every time and he s the best!!!
Jay was our server and it was an amazing time!
Jay was AMAZING
Jay was the BEST server!
Great food, large portions and key lime pie is a must! Staff was extremely attentive, shout out to Jay :)))
Georgia is the man she killed it serving me tonight
such amazing service by server Georgia. Food came out quick and never had an empty glass. cheers to Georgia!
Amazing service from Georgia as per usual
Very noisy. Fries were cold and for sure not golden brown. They exchanged them for hot fries.
Great service ! The tie chicken should come with the lettuce wraps instead oh the tie chciken. Good value and the server omg Corbin definitely stood out
Great vibe here
Server Corbin was amazing and went above and beyond. Food great. Music a bit loud Dietary restrictions: Husband dairy intolerant but Corbin very helpful with order
Consistently a good experience at their outlets. Just disappointed the excellent pad Thai came off the menu. Parking: Not great for large vehicles .
Very tasty burgers and delicious cocktails, very nice service if you like to be a little later you are well served here
Maddy was my server, so kind attentive and amazing. Mentioned she was new would never had known!! Amazing will be back
Not going to leave a bad review. But my Kung Pow lettuce wrap had 2 pieces of chicken (bite size) and hardly any peanuts. Literally no protein and Im still hungry. I hope this finds you well..
Enjoyable experience at Browns Social House. Great environment and tasty food. Bellinis are the best around. A little pricey and the service was lacking a bit, but still a good experience.
I have visited this restaurant several times this summer, 2024, with family and friends. The food has always been excellent and the service has always been above and beyond. Staff here take pride in their work, and their workplace. The location is convenient and parking is easy. I will be back, lots :)
The first time i went to this place the fish and chips were amazing! The best I had in a very long time. Every time after that the meal quality got worse. it is now to the point where you have to send it back and they replace it with fish that is just as bad. You can tell just by looking at it, but apparently they cant. I stopped going there 6 months ago and will never be back.
Jemma was a great server great service had a great experience will definitely recommend to other What a great night Parking: Tons of room to park Wheelchair accessibility: No steps
My wife and I had dinner there and it was the best restaurant meal I have had in Nanaimo. This is my new favorite place to eat. Nice relaxed atmosphere great service and food
Great food good place to have a steak.
Great service. Excellent food. Friendly staff.
The waiter Jay is the best always right there if you need anything keeps your drinks full.
Jay, always gives exceptional service!! You keep us coming back youre the best thank you!
The new fancy tomato sandwich is so good
Happy hour has amazing prices! Great staff
Great food, good staff the only thing and this is incredibly nit picky is for some reasons the decide to leave the windows right next to the highway open and it makes it pretty hard to have a conversation
Great service and food
Great experience and food. Service was also great.
65th birthday on the patio. OK fir small 4 to 6 person group but not so for more. People coming and going in middle of the area. And they ended up seating 2 people in the middle of the group. Food was OK. Nothing g to rave about
Loved the food, specially Dragon bowl . Ambience is lovely and best thing is it is opened till 10 pm in weekdays .
It was a bit noisy when we arrived at 7:00 p.m. but by 8:00 p.m. it had quieted down quite a bit. The food was good and the service was excellent. I dont usually go to chain restaurants but everything else was closed on a Monday night. Overall, I would go again. Vegetarian options: The tomato cheese sandwich was actually very good.
Jay, our server, is a treasure. He was so incredibly sweet and empathetic during our emotional visit. So many would would shy away and feel awkward but Jay s big heart came shining through. Thank you so much
Great food, great staff.
Great place to eat very friendly and professional service.
We had a wonderful dining experience at the restaurant yesterday evening around 6:30 to later in the evening. Our group of 6 sat at Table 202 on the patio and were attended to by Thomas. His service was exceptional - friendly, kind, and very attentive. Thomass welcoming nature truly enhanced our evening, and we left feeling incredibly satisfied with both the delicious food and the outstanding service. Thank you for providing such a fantastic dining atmosphere!
Stopped into Browns for early dinner, our server was efficient and cheerful, our dishes were hot and delicious as per always! It was just starting to get busy so everything was served up quickly. Love dining at Brown s Socialhouse. Parking: Mostly parking is plenty but it can be somewhat difficult at peak times to find a spot, as there are also many other businesses located in this strip mall.
We went for a Friday night after work, enjoyed the lively atmosphere, the music, incredible drinks (I had the Pineapple Jalapeno Margarita) and good food was just what we needed to end the work week on! We had a chance to dress up and fee like wed gone out for some fun :)
Great meal at a reasonable price in a lively atmosphere. Good service
Awesome place to go relax and enjoy with your friends. Great friendly staff. !
All workers are amazing and friendly . I went 2 days ago specially the girl on the evening time was awesome .
Always good food!
I really want to share my terrible experience with Brown social Nanaimo. Everytime I order over the phone their staff and chef are so inefficient that they cant even take correct order. I I have ordered four times blackened chicken rice bowl and when I reach home I find there is chicken missing in my order. When I call the restaurant they ask me to come and replace it. The same thing happened today its 10.30 in the night and I find there is no chicken in my chicken bowl. I went all the way back to the restaurant gave their bowl back and they just replaced with a chicken bowl. The manger did not even offer to refund my money. He mentioned I will give feedback to my staff. Like really?? I dont care what feedback you give. My time is wasted I traveled to and fro two times just to get my order right?? This has happened now for the fourth time. Victoria Brown social was so amazing it never had such problem. But Nanaimo Brown social sucks!!. Everytime I order on call I need to tell them make sure chicken is there in the bowl.. .this is so embarrassing and frustrating. Such a bad customer service!
Brown s online is easy to order. Tried Crispy Cauliflower, Fried Chicken Ramen and Kung Pao Lettuce wraps. All delicious and perfectly packed.
Fantastic service from the staff, amazing food and a good time
Its been a long time since my last visit to this establishment. Friendly atmosphere with attentive service and tasty food.
They were so amazing here. We had a party of 9 so we made a reservation. We showed up about 30 mins early and they already had it all ready for us. Staff was so great and food and atmosphere was perfect. Love this place. Well definitely be back
Drinks are really good especially during happy hour! We got calamari and then nachos to share as a table then I got fettuccine Alfredo. I got sick off the calamari as it tasted undercooked and more fishy then normal. The nachos cheese wasnt very melted and didnt taste the best. Sadly the fettuccine Alfredos chicken was a little more chard then Id like. Hope to go one day again but, not the best experience sadly
Service was very poor. Waitress was on her phone. We had to get up and get her twice for service after waiting what seemed to be a long time for her to take our order and to check if we needed anything else after we were served.
this has been the best service Ive had in a restaurant in years. Thank you Victoria for the great service. Food was equally amazing best nachos to date. Probably be #1 go to now after my mountain adventures Cheers
Great atmosphere. Very accommodating and the food was excellent. Dietary restrictions: Have an allergy to onions. Which is very difficult. They were very accommodating and even came and double checked things with me. Food : 5/5 |
Wow, NFL championship Sunday and every TV is showing PWHL...
It was ok. Fries were kinda dry got my drink incorrect and fish were small fillets. Nothin special. first time trying here. Kinda disappointed I had pretty high hopes based off others experiences. Maybe I just caught a bad day. Will have to try again and see if any better.
Whenever ive ordered take out the food is always prepared quick and whenever dining in the atmosphere is great and the service is exceptional
We shared fish tacos and calamari. Both dishes were tasty and well presented.
Fun spot for drinks, dinner, or just a night out with friends!
Thomas was a great server, couldn t ask for a better one!
We had a fabulous family holiday lunch at Brown s and enjoyed the delicious food almost as much as the amazing service! Our excellent and attentive server, Taylor, was so very thorough when asking about a shellfish allergy at our table. When the dish arrived, the person who brought it confirmed with the kitchen that it was prepared with cross contamination safety measures in mind. This team takes allergies seriously, thank you SO much!
love it, shout out to i think carter?? and our other server she was amaze love you guys
Love this place so much! Always a great atmosphere! The staff and bartenders are so friendly and nice all the time! Its my favorite spot to go in nanaimo. I have nothing but good experiences everytime I come here. The only negative thing I would have to say, is that the belini machine needs to be fixed, I miss having belinis, especially during social hour to put in my beer
Have been to Browns many times and service and food is always top notch! Staff always goes out of their way to make for a great visit and behind the scenes food is always delicious. Front to back great place!!!
Well laid out comfortable and amazing food!!!
My wife and I were in for dinner last night, drinks, appetizers, dinner and dessert were all very good. Jay was an amazing server, definitely contributed to an enjoyable evening. We will be back, great experience.
Thai soup: delicious :) Beef dip: amazing :D Fries: dry and hard :( Dynamite roll: very fishy :P Service was decent but I would have expected some sort of discount after telling our server about the problems (plus the fries were nearly untouched on our plates). Alas, full price was charged.
Went here for a small family visit and loved it! The large nachos left us wanting more after we shared, but we got the calamari and it was a perfect light lunch! We also sat in the patio kind of area which was a perfect temperature! Very quick, I think we were only there for 1 hour! Will go again for sure!
My number one choice to go for lunch. Year around enclosed patio, for a comfortable less bar feeling dining experience. Inside the restaurant, a sports bar meets uptown feel. More noisy and sports channels to watch. I prefer the patio. The best wait staff on the island!
Food was very good, enjoyed the cauliflower bites very much, my new favorite.
Some of the best service weve had in a while! Jay was very attentive and brought an upbeat energy. The atmosphere and food were great too. We will be back! :)
I have been here a few times with my Mum and the service and food is consistently amazing. Jay was our server yesterday and he absolutely RADIATES happiness - one of the best servers weve ever had, and just a wonderful energy he brought to our table. He went above and beyond with special requests and an extra to-go order. Highly recommended for both the food and staff - we look forward to returning when were back in the area!
I absolutely love this place . Best place to chill with friends and enjoy food and drinks .
Really friendly service
Great service, good size portions. Even during lunch rush food arrived very promptly. Food
Food and service is always great! Great place to go out for dinner or appies and drinks with friends. Food
I only give it 4 stars because we were seated next to the bathrooms, when there were other options. Other than that, everything else was great. Our service was excellent and went above and beyond.
My partner is a professional chef, so it s hard to eat out sometimes. This brunch was so amazing that we didn t want to stop eating. Our server, Jesse, was so great and attentive that our experience was almost perfect! Bravo. We will be back.
Went with my Daughter The first time in this location. Ambience is lovely The new menu is varied, Lexy was wonderful. Food was great, large portions, I had to bring some home.
Great food and Atmosphere is awesome.
Food is always excellent. I really enjoy the Dragon Bowl that they serve. On my most recent visit I got the dish to go. The service was excellent and very prompt even though it was during their lunch rush.
Thomas was an absolute gem his service was the best of all dining establishments
I came here for my 27th birthday today, and I gotta say Thomas was an absolutely amazing waiter. A complete gem. He made my experience so much more memorable with my friends with his amazing service!!! Thomas is god-tier. I will be making this my regular spot!!!
We had a fantastic night. Thomas was by far the best server I have ever experienced. Not just at browns but at any restaurant. Thomas needs to commended. I would say he needs to be promoted but I dont want to risk losing him as a server. He was a gem.
food and service was excellent. thomas was incredible. thank you thomas. we love thomas.
My experience at Brown s was ABSOLUTELY the best I ve ever had. And Thomas, our server, was ABSOLUTELY the greatest part of it. An absolute gem. He went above and beyond to accommodate our party (we all suck), and gave us the best service possible. Would recommend Thomas (and therefore Brown s) to all my friends and family. I ve already stopped several people on the street and INSISTED that they stop by Brown s and see Thomas and his world class service. I will be back.
Ordered on Skip. We had burgers, quesadillas and noodle bowl, great flavour and portions, a bit pricey, but will order again.
Our server Jay was so lovely. Funny and attentive and so pleasant. Jay made the experience even more fantastic, recommending teriyaki chicken on my nachos and even having my friend and my brownie dessert split in two for us - thank you Jay, you re the best!!
Just had a great meal here with my Wife & 3 year old daughter. Food was excellent and prompt, our server Tegan went above and beyond to meet our munchkins many needs! If her boss(es) are reading this, please give her a well deserved raise! Id give more than 5 stars if I could. Well done! Kid-friendliness: Went above an beyond for our little munchkin!
Always happy with the service! The food and drinks are always good, but I was disappointed to find out the Florida special was gone please bring it back it was so good.
I had a burger and chicken Thai soup. Which were delicious. The server was right on her game. Cant say anything bad about my experience there.
It was my first time there and I really enjoyed myself. Everything was fantastic. I highly recommend this restaurant
Really nice lunch we had with my girls at happy hour!
Food, and service was amazing. Music was a little loud. We had J as our server. He was incredible professional and never missed a beat in providing an exceptional service
Took the waiter 20 minutes to take our order and the music was way too loud. Couldn t have a proper conversation without almost yelling across the table. Food was good and we didn t wait too long for it.
Good food.
Love Browns!
Love Browns Dragon Bowl!
Great service from beginning to end from the staff. Food was awesome. Well definitely be back.
Fast and friendly service from all workers. Was quick to seat us, take our orders, and bring us our food and drinks. Me and a friend got calamari, ribs, and deep fried Califlower and 2 drinks each. Everything tasted great.
We had exceptional service. Jay was really good too us. Definitely will come back just too see him
Just love Jay! He made our experience for brunch and dins!!! An awesome addition to your staff! Food : 5/5
Good food. Great service..
Wow x 100! Beautiful food presentation, exceptional taste and quality, and out of this world service! Gorgeous staff, top-level experience! Loved it all, will return when visiting Nanaimo!
Usually an enjoyable place but dissapointing food yesterday. My nachos barely had any cheese, and there was some gross cold corn like it hadnt been in thw oven at all. My friends chicken sandwich was so dry she had to ask for a side of mayo and she ordered it because it was so good last time!. Maybe new chefs I dont know. Service was ok, slow even without many people there. Would I go back and try the food again? Probably not. Picture is from the half order of nachos, all those chips and no cheese.
Really good.
Friendly staff, nice atmosphere inside. Our food was outstanding here and our waitress was outstanding. Food
We shared the last piece of their famous carrot cake. I had the Thai Chicken soup and ceaser salad, which was very good.
We were a group of 18, previously booked in. Overall the service and food was excellent. A couple of people found the Thai soup too hot, but in general most of the group was very happy with the food. Check out was also very efficient and had been planned beforehand. A very enjoyable lunch.
I really enjoyed this place! Delicious food, yummy drinks, great staff! Food
Ate here after picking up son from ferry. Great food, quick service, wonderful to sit outside.
Service is always good. Good place for a date night. Love the coffee buzz martini.
Delicious food and great service!!
A couple of times the chef has left the meat medium-rare, and it should be well done. Actually I decided not to insist and eat something different.
I had Thomas as my server, and I have to say I ve never experienced better service. He suggested the poké bowl and was SO knowledgeable and patient in describing it to me so I knew what I was ordering. Such a pleasure. You can tell they love their job, and they are great at what they do! Not really a review writer, but I couldn t not give him some praise!
the patio was way to loud even after I asked them to turn down the music as the speaker was right above me. We asked the server to wipe the table down and they questioned us as to why we wanted it done, [ just do it when the customer asks nicely ] there was crumbs. I ordered the burger with maple peppercorn bacon. It came with plane bacon. Server didnt even know such a bacon was on the menu and tried to tell me they only had one kind of bacon on all their burgers. My sister asked for a straw, I finally had to go get it myself. terrible experience.
Mediocre burger, thin, dry and tasteless, mostly bun. Inconsistent plating of fries , small amount on one order, huge amount on companion s order. Friendly and attentive server.
Great customer service, and the food was great. Took our kids water polo team for a family team dinner, and they were accommodating and able to seat the 8 families together.
Always friendly staff!
Great place to socialize for drinks or food
We had a group of seven and there was a full house. We got our drinks, orders taken and a visit from the manager to let us know there was a large party ahead of us and our food would be out shortly. We had excellent service and the food was!
Just had a delicious lunch - the table i sat at was sticky (had not been wiped clean) and when my food was brought, it was placed on the table, waitress left and I had no cutlery/napkin. Disappointing!
Good food. Loved the curry chicken.
I am disappointed in the size of water glass
Best wing s around bar none, service is awesome, the staff are amazing and they work as a team.
Very good all around.
Always a pleasure coming to this location in Nanaimo!!
Friday night bar tenders made a MEAN pineapple jalapeño margarita. The service was incredible, the well crafted cocktails really hit home. Got a free shot because - TGIF.
Never had a bad meal here.
The food was amazing and the service was awesome. Our food was a little delayed, but the manager came out and told us that it would be delayed. Parking: Would be easy to park a small car. We had a truck so it was a little harder
Food always amazing staff always friendly
Great food Great service Food
Great food. The server wasnt great. Had to wait for him to finish socializing with other staff and finish eating before getting our bill. Also responded to everything with awesome before I finished answering, which was really annoying. Atmosphere is really nice however the music choice is all over the place.
Great place
Great place to eat or just hang out super friendly staff
The last time I visited was October of last year.This was one of my favorite restaurants and I loved their tempura sushi. I ordered it today and it was half the size it was last year and 3 dollars more. The shrimp was very rubbery and the seaweed was tough to chew. Hardly any rice or that amazing reduction sauce. Really disappointing.
Wheelchair accessibility: No stairs or ramps, just a flat lot. Food
I have dined in a few times and always get such great servers. Decided to take out and the experience was just as good and the food was delicious.
This Browns provided excellent atmosphere, service and food. Will definitely come back the next time Im over on Vancouver Island again.
Great food, lots of variety, and nice staff.
Loved the atmosphere, enjoyed the drinks and food too! The service was great, they were a little busy though.
Its always a great experience visiting this place. Good food, good service, and the vibe is great all the time. Our go-to place in Nanaimo - especially amongst the ones thatre open after 9pm !!
The food is always a delicious treat there. It tends to be a bit on the louder side of things sometimes but the food is always better than expected.
Friendly servers and quick service!
Nice place; very popular. Its not good for group talk - lots of buzz . Got my order wrong, but it was really good, so I enjoyed it.
Service was great Food was nicely portioned Fish and chips was good meal, I enjoyed that Atmosphere was chill I like the patio seating area was nice. Nice options on the menu for a good meal. Food : 5/5 |
Always love going to Browns. The Nanaimo one didnt disappoint. Delicious bacon eggs Benny and Caesar with horseradish.
We came in for only drinks and a desert. Normally I dont favour popular eateries like this with a bar and music, however we found it pleasantly enjoyable to be seated separately in a protected outdoor heated space. The servers were angels, and the desert was likewise heavenly.
Best nachos!! Parking: Limited, busy parking lot but manage to find a spot every time we go. Food : 5/5 |
the bus
A solid choice for a mainstream bar/restaurant. The food is good, drinks are cold and Service is solid. The only honest issue is not Browns at all and that is the parking lot. Its a very tight, busy and congested lot and can be a real pain to get parking here during peak hours. Parking: Parking is shared with the other tenants in the Plaza. Shared with Starbucks, Noodlebox, Subway and Little Caesars along with other retail, its a tight lot and gets very congested at peak times in the late afternoons and evenings and on weekends.
Great atmosphere
Havent been to one in years. Was pretty good.
We ordered for take out and the food was ready early, the servers were very pleasant, and the food was hot, fresh, and delicious!!
Everything not up to snuff which is unusual. Normally the service and food/drinks are very good, thats why we go. Tonight we were forgotten by the servers and had to flag one down after 15 min to get some service. Service spotty after that. First attempt at a martini was like dishwater although they did replace it with a proper one after that. Beer was a short pour. Kung pao tofu was good as was the crispy chicken burger. Just providing a balanced review here. We like this spot and dont want to see it decline.
Great food and the service tonight was outstanding!