Burger King in Nanaimo

Supper /w a friend Wednesday special 2 for 11 ...on not everyday of course , thee are some regulars :)

Went there to place an order by drive thru. There was a long lineup. Waited about 15 mins to reach the speaker to place my order. The staff at the other end told me wait for a moment please. And he came back to get my order after 5 minutes.. After the order was placed it took another 5 -6 minutes to reach the window!!. After the payment the wait time to get my order was about another 4 minutes... Luckly i had full tank gas in my car.. If you go there via DT. Make sure to fill gas from nearby gas station.. Else you would end up stuck in their DT lane being out of gas..!!!

Clean and fast perfect table service Parking: 60 places approximately

Big loaded, fulfilling Whoopers. Staff thoughtfully prepared our order, and I was happy with the size of the meals.

Food was to the standard Id expect from BK however the food was served incredibly slow with an astronomical amount of sass. The restaurant is definitely a bit rundown and dirty.

Chicken fries always smackin. Too many eyes in that kitchen not eneoygh hands. Y all supposed to be focusing on making my food not keeping eye contact Food

We had take out. All burgers had soggy buns, wilted lettuce and dry. Chicken sandwiches were extremely salty. Would not order again.

Today I witnessed a man screaming at the staff in this Burger King but as the staff dodged items being thrown at her she still made my order and followed the special order instructions. It s absolutely awful they were dealing with this situation and we called police alongside many others and the staff remained composed and kind during the whole incident 10000/10 I will eat all food here. I m so sorry that man was so angry towards you, you did not deserve that.

Tried them again after a hiatus and recieved a cold burger!? Cold bacon and cold cheese on lukewarm burger meat was far from appetizing, unfortunately

Service was amazing, the gentleman who took our order offered to make our ice cream after we finished our meal so it wouldn t melt! Food was delicious.

Restaurant was full of flies and the staff was rude. Big sign where you wait for food telling to ask for condiments, then when you DO ask AFTER paying they tell you that you need to pay again. Said I was only entitled to ketchup for my fries but didnt supply any. Garbage service and dirty restaurant full of staff that doesnt care.. BK, have it no way..

Not great service. They heard our order, repeated it and then we didn t get half and had to reorder and pay again. Didn t care when I mentioned the problem.

Love Burger King! This location could use an update but the burgers in my opinion are better than any other burger chain. We need more Burger Kings!

i went to this restaurant in 2019 and the washroom was so stinky it smelled like a rotting human corpse was rotting in there for half a month.......then i went in there last month and it was the cleanest smelling washroom in the world

reedem my reward anf told me my order doesnt work. My account already reedem points, all people in store said they can not do anything and told me it is my problem

Its an affordable and very accessible place to get food from. Lots of parking nearby and near a bus stop. Food is your typical fast food and the staff is quite friendly. A lot of sitting inside has barebone entertainment at the very end of the restaurant. All in all not a bad place to get same cheap and fast food.

It s the king anymore same burger you get from the gas station Hagard patty i believe no flame broiled anymore wow what a waste of good name i remember when it was the king flame broiled good burger now it s a gas station whopper thumbs down

Got relative pickup food supper got all I ordered except 3 large orders of fries got 3 orders gravy busy this time CHECK your bags before you leave. What I did get I really enjoyed not enough food. Had their onion rings for first time FAB! Used smaller rings relatively same pop in your mouth size bready crusty just delicious rings. Usually get larger rings crusty crust bite in into and a soggy string of onion falls out with attached transparent skin. Not this time a new standard Burger King for onion rings. Never had their apple turnover another winner but they could use a bit more apple bits in the apple turnover lots delicious sauce in there love crunch of the crust and no scorch. Had a ranch chicken wrap like the breaded soft chicken inside and the summer tasting tomatoes and lettuce all the way through. Would like a tsp or two of Chipotle through that wrap or sweet chilli sauce but mild. Didnt get my large fry I was craving Burger King has the best fries and gravy in town. Regular fries thicker gravy. Dont like BK burgers that much but super enjoyed tonights food will be coming back. Read place kind of dirty hope not nice and clean good tasty food that is comparable to competitors building on success. I use fast food as a treat or if I cant get to making dinner. Fountain pop was cold and fuzzy with no ice just the way we like it.

Fast and cold

BK is always good!

A little old and run down and probably needs a renovation soon but the food is still good

Food was kinda blah Service was good though, Being in the restaurant noticed how run down it was in there. Made me think the Burger king franchise is in decline Food : 2/5

Fast food chains are supposed to be consistent but I guess in the new canada fast food employees can slap a burger or a shake any way they want. No standard No consistency..

Best fast food whopper burger

Store is a little dated, but its clean. Great service and MUCH better food than the McOther place.

This place is so old.... We went for nostalgia and lunch.... it was just BLAH !!

Good enough to eat.

I have a slightly lowered vehicle and no matter how careful I drive, the end of their drive-thru is in such a beat up cracked, pot-holed disrepair I cant not bottom out. Then when you make it past the minefield exit theres not one garbage bin anywhere? Are people expected to actually walk-in to their dining area to discard their garbage from getting drive-thru? Household garbage fills up fast enough, why not have a couple around your restaurant which Im sure would improve overall visual sanitary conditions as Im sure many are just leaving garbage in the parking lots..

Nothing beats Whopper Wednesdays!

Is it me or have the whoppers gotten better at this location? Whatever you are doing keep up those standards! Good job.

Nice milkshake

The hot hamburgers that are made upon ordering are truly excellent. The freshly fried french fries are truly delicious.

Greasy. Cold. Three thumbs down.

Wettest burger around

Nasty!! Ordered from the drive thru, and watching and waiting for our order, and see one of the workers getting an order ready for a walk in customer in store... She dropped and dumped the drink, BUT she used the same cup that fell on the nasty dirty floor and proceeded to just dunk it into the ice machine to remake the drink. All that ice is now contaminated. So disgusting, were never ordering from there again, bc who knows what other disgusting things that pass where we cant see them. BEWARE

Good food, fresh and hot fries

Fresh and hot fries. Healthy food. Chicken sandwich quality really good. I love the chicken sandwich. And friendly and hardworking staff

loved this place, new angry whopper tasted really good. hopefully they can make it permanent item on the menu,staff are very friendly.

Friendly staff and fast service. 2 whopper junior for 5 deal is great.My kids love to visit here every weekend. Kid-friendliness: offer crowns and toys with the meal.

IN STORE WAIT TIME FOR FOOS IS SLOW AND THE RESTAURANT COULD BE A LITTLE CLEANER. THE FOOD WAS GOOD AND WHAT I HAD ORDERED

May I please have a water? Dietary restrictions: They kicked her off the plane. Food : 5/5 |

I believe was the most dirt Burger King I was until today. The drink machine they turned off. I ate the food and fell minutes I don t fell good, so I asked for the keys for the washroom and they said was closed. I will not come back this restaurant and I suggest people I know to don t go there. I really don t recommend.

Ordered the mix & match $5 Omg don t do it ; did not look like the commercials at all super greasy and not cooked super soggy should of never ate it , put it in my air fryer to cook it better & I m still sick from it !! Save your money and don t order from here Very bad service as well had to say hello to get anyone to take my order at the box

The staff are friendly and polite and do not care about the quality of the food. Super nice people, they work hard, I feel bad complaining, but this is a constant issue with them: the fries. See, heres whats supposed to happen with the fries: they fry them, then leave them to drip drain all the grease out, then they put them in the fry tray and add salt. You always want to clean the fry tray out before adding a new batch, and you dont mix batches, or the tray will collect tons of salt and itll taste awful. They never clean the tray. Ive ordered from this location a dozen times, never once have the fries been anything but salt sticks. Today, I walked there instead of ordering skip. I wanted to talk to them. They were super nice. I could see from in front of the counter, though, how disgusting the fry tray was. Gobs of congealed grease along the side -- they probably dont let the fries drip long enough, on top of never cleaning the fry tray. I asked one of them to try one of the fries, they wouldnt. I showed how salty they were by wiping one fry off on the counter. They offered to make salt-free fries. Look, Im not asking for no salt. Im saying, clean that disgusting fry tray. It should take 30 seconds. Again, super nice people. Dare I say, salt of the earth. But their fries need to be wiped off before you can eat them.

been here a few times food was always fresh and good

Ordered delivery and got a moldy burger

Who doesn t love a good whopper. Worth the wait in one of the slowest drive-thrus in town. Prepare to wait 15-20 minutes in queue.

Delicious food, great deal, wonderful staff and service always!

I like their 2 for $5 burger special.

i went there a few days ago and look like nobody cleaned it the floors table and seats were all so dirty the washrooms smelled like theyve never been washed and the food even though is wasnt great it was the best part but even though the restaurant was empty it took nearly 20 minutes for just a whopper and fries over all 1 out of 5 would not recommend

Great service and great staff! I accidentally left my phone inside the restaurant and the staff retrieved it and kept it safe until I was able to pick it up. Wonderful!

The worst place to eat or even take away. The lady at the front (I guess she is the Manager there) is very rude and unprofessional. She Needs some training in customer service.

Veggie quick response and order packing time....

This place gave me and my whole family food poisoning. We stopped by the place on our way to the ferry terminal. Not only were there slow, we all got sick from the food. Worst place ever and I have always loved burger king.

Nice poutine and Moz. Sticks. Great food

The staff did an awesome job tonight with restaurants being closed from the heat. Customers lined up out front, through the drive-thru and online it was crazy but they held on. Good on you for focusing on the task at hand.

Fast drive through friendly service wicked shakes

How is this place even allowed to stay open? Does the owner have no standards or pride? Its like everyone gave up 15 years ago. So depressing

They are litterly microwaveing the burgers infront of us.... Floors are sticky from the front of the place to the back. Smells funky and the. Tables and counter are sticky as well. Screwed up 3 drink orders in a row as well as made the wrong burgers. This is now the second bad experience in a row with this pace. Should be ashamed to Carrie the burger king brand name.... The head. Office should close this location

Great staff, always friendly and happy. Best of Nanaimo. Bravo

Not the best food on theplanet but it is cheap compared to the rest.

I dont even remember the last time I went to Burger King. Boy did I ever get a surprise! The french fries were awesome, freshly hot, crunchy and the right amount of salt (for me). The burgers? Well theyre okay, found them a bit soggy. Maybe toast the buns a little longet? Anyway it didnt matter because I love the fries!

Was sick for weeks after eating here. Dont risk it!!!

This franchise has changed hands numerous times over the last few years. The facility seems dirty and has a stigma about it, we keep hoping it will be torn down and rebuilt in a new location. Burger King is our favorite fast food and have driven 45min to another town for our fix to avoid our local one. Please, please, please build another one in our town and we will come.

fresh fries nice and hot

Wow, this location went down % Mircowaving the patties... Well an absolute NO GO. EVERY ORDER we placed went wrong I (used to)love Burger King! But honestly here is a NO TO GO TO... PLEASE PLEASE make sure that they are present the real I mean REAL BURGER KING

Food was hot and fresh and the service was great

The king is the king I rate it #1 in fast food dining!!!

Bun soggy. Halipenos old.

Great service and great food

Smores iced coffee. Cool idea, where is the coffee?! This is an ice cream that has an (ever-so) slight taste of coffee. Lol i feel fat now

No washrooms, no refills for drinks, no accessible napkins for customers

Delicious!!!

Honestly, I eat a fair amount of burger king. This one made a super fresh bacon and cheese whopper. I rarely rate fast food higher than a 3, but good job!

Great food and staff. The building is run down though and the bathrooms are abysmal. Vegetarian options: The Impossible whopper here is amazing

Not a speedy drive through. Food was cooked and tasted hot and fresh. Staff were friendly. Its a busy place in the evenings. Dine in or drive thru. $$

Best burger! But no washroom to use. Food

They make the food proper if you eat in. Cant speak for much elae about this place tbh. Its a fast food generic place. Food : 3/5

Great fast food burgers and fries. Get a two-cheeseburger combo, do the survey on the back of the receipt and return for a free Whopper (with purchase of fries and drink) on your next visit. Two meals for about $10.

It was ok overall. Felt like i was back in the 80s

We are always happy to find a Burger King because we don t have one in our town..

Went through drive through completely wrong order place is a joke longest wait in town for a drive through

Whopper Wednesday rules. If you tell them low carb whopper they give you a lettuce wrap without the mayo Dietary restrictions: Low carb whopper = lettuce wrapped patty with tomatoes pickles onions and no condiments.

Always loved the original Whopper

Very dated and kinda grungy, needs a reno like 10 years ago

As far as fast food goes, it tasted as advertised.

Washrooms have been closed for cleaning for a year.

For fast food it is ok. A tad on the greasy side

I like this place decent meal for 7.99 2 hamburgers fires and a drink pretty good deal these days ande andy partner go just about every wensday for whopper wesndays 7,99 as well I believe good service hot food Parking: Mall parking theres plenty even for campers and tractor trailers

Food was okay, excellent service, but the whole place needs to be redone and probably cleaned up a lot, its super run down.

Dirty dingy place. Hopefully the kitchen is cleaner than the restaurant and washrooms. And despite milkshakes being advertised with whipped cream on the sign, they dont have any.

Slow service but the 2 cheese burger combo for $7.50 with tax is tuff to beat these days

The wopper is good for fast food however the service and speed is not ok. Why it takes 10 with no line or customers inside, to make a 6+ JUNIOR wopper is beyond me. No sorry for the wait, upgrade... the guy passed me the bag without saying anything or making eye contact. Do they spit in our food in the back? To bad, Ill go to BK in another city.

Good food..good place!!

Great fresh food and good people

Good food and nice employees..

Always friendly service and hot food

If i am able to give a zero star to this restaurant. I ll definitely to do so seriously the staff don t know what the customer service is and how to treat them. They are rude, loud and unprofessional.

Burger was greasy and sloppy and the coffee we paid for on takeout wasnt there. $23

Its Burger King. Drive through service is quite slow but you know what you are going to get. Flame broiled goodness.

I ordered food from here tonight. The food got back and looked fine but when I opened the back the smell was awful. I opened the poutine I ordered and it almost tasted too salty and like something was very wrong, I had two bites before I called in my roommate and he said the exact same thing. The burger wasn t great either but didn t taste rotten still couldn t bring myself to eat it. I got my refund through skip and apparently they are going to take it up with the restaurant. It was Nastyyyyyy

Ordered a beyond meat burger and they burned it. For some reason they thought it was ok to still sell this

The burgers are always burnt and the drive-thru microphone sounds terrible I can hardly understand them

For me .. I really like BK ... (only 2 starts for ..read on.. But this place was very slow .. and the bathroom was smelly ... tables were wiped off. So my question to EVERYONE ... WERE SUPPOSE TO COVER OUR FACES.. SANITIZE OUR HANDS ... WHY IS IT OKAY NOW FOR STAFF NOT TO MAKE SURE TABLES/CHAIRS ARE SANITIZED??? this is NOT THE ONLY PLACE I HAVE BEEN THAT **I** HAD TO SANITIZE THE TABLE BEFORE EATING!!!!

The food is always great but the workers are always just miserable, cant even act like they care. The speaker in the drive through has been broken for years and always just screams scratchy sound at you so you can barely understand them. I dont understand why they wont fix the speaker after all this time its awful

NEED MORE BK IN CAMPBELL RIVER !!!

I had a Burger King burger and strawberry shake that caused me to severe diarrhea, which subsided after I took an anti-diarrhea medication, but the pain got worse after a few hours. I had to take anti-diarrhea medication and medication for acute gastritis. I no longer have diarrhea but I still have extreme stomach pain.

Our food was hot and well prepared. They dont skimp on lettuce, tomato, onion or sauce. Very flavorful Whoppers. Wait time was short and staff polite and friendly. The exterior needs attention and work. The drive through roadway looks like something out of a war zone. The walls need pressure washing and painting. Lots of deferred maintenance does not make a good impression at all. The speaker in the drive through is the worst Ive ever heard. You cant understand a word that staff are saying as you order. It needs to be replaced! A very inexpensive way to drastically improve customer satisfaction.

Good prices, good food.

Its dirty often

Great food Not friendly staff

Took forever to receive my order very unorganized causing cold food for delivery

Good affordable place for a quick bite with out door seating

Open until midnight and the French fries were excellent as was their chicken burger.

Good good. Service was good and it was speedy as always

Quick service, good value but drive thru needs a re-pave

Good for a quick bite and much better food than that of its nearest competition.

Great burgers here my friends

King Deal is my go to. Great milkshakes. The ladies working there are SO nice! They remember my dogs name and often give her treats. Wait times can sometimes be a bit long but isent that at all fast food joints?

Great whopper. But darn slow at service as the skip and drive thru have priorities.

really bad speaker in drive through we couldn t hear anything they were saying so it ended up messing up our order :( go here and eat in so they can buy i new speaker

Insane wait times. Totally rediculous. The outside is a dump. No care or concern for the state of the drivethru window

Great value... Good burger

Good burgers.. great service

Environment not clean

Whopper Wednesday!!

Bought three junior burgers for the kids they all hated it, we waited in line a good 10minutes and didnt get acknowledged until then.. wouldnt go back...

The food has not been good from this location for awhile now. Its not made with any care. Just thrown together and almost always wrong. The wait was unacceptable, 25 min when only 1 person was in front of me. They seem to ignore the customers for the drive threw. The restaurant is dingy and dirty. It is still all set up for Covid, No eating in restaurant, no using any facility. You get hearded down the carrel to the tills then out the door. Wont be back.

A friend and I went through the drive-through because in house dining isnt allowed right now. After dealing with the order box that is so distorted and full of static its next to impossible to understand we pulled ahead to the window to sit and wait for a solid 15 minutes before receiving our meals. To my surprise after all that time the hamburgers that I was served appeared to have been assembled by someone wearing a blindfold and sent to the window with a slap shot or possibly a pitching machine. Meanwhile, the line up behind us has stretched around 2 corners of the building and I still havent a clue what was taking so long. We had a small order of regular menu items. Perhaps potatoes needed peeling 1st? Im a patient man and really dont mind waiting but expect if I have waited this long at a fast food drive-through window my burgers will at least be assembled on a bun. Needless to say it will be a VERY long time before they see my face again if at all.

Good

Cold food, and no washrooms!

I just spent 30+ minutes in the drive through. This is the worst and slowest fast food service Ive ever had. Yall need to figure something out because its always like this

Drive thru lineup was far too long, and the intercom system was almost completely non understandable. Was told to wait several times. After 20 minutes in the drive thru with only 2 vehicles ahead, we decided to try our luck going in instead. Lineup to the front door and 1 person on the counter only. Needless to say, didnt bother staying.

Always forget how much I like a wopper

DO NOT EXPECT GOOD CUSTOMER SERVICE!

Not the best burger King Ive been to. Would be nice if they were open for breakfast.

Witnessed a staff member drop the food into the bag instead of placing it in the bag. Very careless. I know its minimum wage, but you still need to give proper service.

Good service, bathroom needs help

Refused coupons, never have I have a fast food chain fight so hard to not want customers. This is not the first time I have run into issues at this restaurant. Every other fast food chain I have been to in Nanaimo has allowed more than one coupon - SO since they do no want my service I will not be returning as a customer and will be telling my friends & family to avoid Burger King as well. Not worth the hassle.

Drab

It was dirty gross and made me sick.

Staff is friendly and helpful however there is always a line-up.

Food was delicious and my server aas polite and friendly

Never staffed appropriately. Food is typical but if your in a hurrry not a good option

Frys were stale. They dont even try putting the burger together which is smaller then it used to be. Slapped together like they dont even care. Wont be going back

Stopped in for a quick bite to eat on my way home. Order was ready decently fast and was correct.

Cheap meals. If you are strapped for money, they have good deal for $5.99 (2 cheeseburgers, fries and small pop) dont upside, it gets expensive and better off with one of their other meals. Mozzarella sticks seem over cooked and leads me to think they are old- ask for fresh and not over cooked and you got good ones.

Great service good burgers

Whopper Wednesday is always good, flame broiled is for me the absolute best when I get the urge for a take-out...

Great service and we love our Whoppers

Poorly prepared Whooper bacon ,cheese lettuce and tomato falling out and dripping from soggy bun. Washroom closed to customers use and generally sad grimy interior presents a discouraging and unappetising place for internal dining.

Washroom closed. Also pop machine out of service.

Absolutely one of the worst burger kings i have ever been too

Best burger In town!

Two of us arrived at the drive through with two coupons. Tried to place the order but we were told they can only honour one coupon per car. Ridiculous! I said we will come in. Upon entry I ve asked who is in charge of this craziness? Cashier said that the manager is on break. I explained that this doesn t make sense as perhaps I have an ill family member at home who can t come in. Another female server immediately said that if I m going to be rude she ll refuse to serve me. So I said: I d like to speak to the manager. She turned around and walked away. Cashier took my order and honoured my coupon. Then my friend approached the cashier but he turned around and consulted with the female server and two other employees weather they should serve my friend or not because it was going to be a second coupon and obviously both of these orders will end up in same car. The female said again that they can only take one coupon. I informed her that my friend is placing another separate order. Once again with attitude the cashier took my friends order but by then my order was ready and sitting on the counter getting cold. Bottom line is if you can t honour a coupon per customer, don t send them out. Also, rude attitude is not going to bring more customers. Super inconvenient and annoying service overall. Washrooms are closed not out of service but closed while diner is open. The pop station is closed as well. The place is empty and it makes you wonder why. So at the end of the day three minute drive through attempt turned into a ten minute stop only to enter and force our way to use coupons. What a dive! Disgraceful! Couldn t even wash my hands before eating. One coupon per car , what a joke. Has anyone ever picked up an order for a friend before? Don t go to this Burger King. I haven t gone there in a long time and now I remember why. Thought the coupons would bring me back as a customer but indeed it had the opposite effect.