A&W Canada in Napanee

638 Lennox and Addington County Rd 41 RR 6, Napanee, ON K7R 3L1, Canada

★★★★☆
(956 reviews)
Categories: Hamburger restaurant American restaurant Breakfast restaurant Canadian restaurant Chicken restaurant Fast food restaurant

About

Canada's original burger restaurant. Known for great-tasting burgers, handmade onion rings, and frosted mugs of famous A&W Root Beer. Now Proudly serving Organic Pret Coffee, offering hot, iced and frozen beverages at A&W Brew Bar.

Website
web.aw.ca
Address
638 Lennox and Addington County Rd 41 RR 6, Napanee, ON K7R 3L1, Canada
Plus Code
729J+CV Napanee, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
5 AM–11 PM
Tuesday
5 AM–11 PM
Wednesday
5 AM–11 PM
Thursday
5 AM–11 PM
Friday
5 AM–11 PM
Saturday
5 AM–11 PM
Sunday
5 AM–11 PM

Services

Service options
Outdoor seating Kerbside pickup Delivery Drive-through Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Beer Coffee Late-night food
Dining options
Breakfast Lunch Dinner Counter service Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

3.9
★★★★☆
956 reviews

Most Mentioned

fast food (31) breakfast (28) root beer (23) drive thru (23) coupons (7) highway (6) sweet potato fries (6) gas (5) hashbrowns (5) napkins (5)
5 stars
397
4 stars
307
3 stars
127
2 stars
51
1 stars
74
October 8, 2024

Stood there for 3 min. Nobody to be seen except for the guy on break in his phone, in front of the restaurant. He didn't even want to tell anyone in the back that there was a customer. I realize the customer isnt always right, but come on....

★★★★★
October 8, 2024

So grateful they have one of the most delicious plat-based burgers - the beyond meat one. I’ve tried it across the burger chains and so far, theirs is the best! Also love their sweet potato fries. The staff were so friendly and quickly understood it’s supposed to be a vegan burger so no mayo no dairy nothing. They had a patio sitting which was not busy so we had a nice lunch with our dog in the middle of a road trip.

August 25, 2024

I went through the drive thru this morning to get breakfast for my family. The girl taking my order was very rude, ordered me to go to the front and wait once I paid - there were no cars in the line. She slammed the glass in my face, after saying please - thinking she might get the hint and use manners / be kinder. I went into the store, not trusting that she wouldn’t spit on my food. I asked once inside why I was asked to pull up to the front when there were no cars in line. They couldn’t give me a logical reason. Learning experience for myself - wouldn’t recommend supporting this location.

July 31, 2024

I would give them only half a star if none if possible. Upon arrival with over an hour till close I was told they were not able to make any food because it was too close to closing but being a fast food restaurant with over an hour to close approx 9:40pm I was shocked. The worker was clearly lazy and making excuses, not wearing his name tag and refusing to give me a name he knew exactly what he was doing. Just wanting to go home early and I am disturbed with the work ethic of the employee.

★★★
July 27, 2024

Ya kidding me A&W like where is the hot sauce for the Nashville chicken sandwich

★★★★
July 19, 2024

Eewwww...one of the cashiers was showing off her belly button piercing in full view of the customers. So gross! We had to send back our cold fries but they were very quick to replace them and brought them to our table. Very friendly "new" cashier.

★★★★
July 6, 2024

We had the Canadian Breakfast meal and breakfast sandwich combos. Everything was cooked well just like a breakfast diner. Great prices. Lots of space inside and out. Next to a busy gas station but close off the hwy.

★★★★★
December 1, 2023

Staff is very friendly. Place is very clean and food is well prepared served fresh and hot. They use good quality bacon in the burger and the meat patty is premium! Definitely recommend this place and look forward to coming back soon.

Local Guide
November 22, 2024

Its close for construction...

★★★★★
Local Guide
September 22, 2024

Love their breakfast

August 22, 2024

1 star because I have to give one. Your chunky chicken burger? Ive had meat slices thicker. What we bought was vender machine quality. And the new Canadian serving us? Should be taught SOME English before punching in. Youve lost our family. Will NOT be back. Poor quality. Poor service

★★
Local Guide
August 22, 2024

Long wait, 15 mins to clear 3 cars

★★★★★
Local Guide
August 22, 2024

Always good! Parking: Easy to access Wheelchair accessibility: Wheelchair access

★★★★★
August 22, 2024

Vegetarian options: beyond meat burger masala vegie burger Food : 5/5

★★★★★
July 22, 2024

I was pleasantly surprised by the breakfast. Eggs, bacon, toast, hash brown, and coffee. It was excellent. Ill be back again.

★★★★★
Local Guide
July 22, 2024

Delicious burgers. I had an uncle burger with bacon. Vegetarian options: My husband thoroughly enjoyed the beyond beef burger Food : 5/5 |

★★★
Local Guide
July 22, 2024

Not wonderful.

Local Guide
July 22, 2024

Very rude staff, no greeting

★★
July 22, 2024

Drive thru, Missing food in my order, missing a teen burger, burger buns used for my breakie sandwishes (was npt ask of i was Ok with it). Both breakie and lunch stuff ordered, disappointed!

★★★★
Local Guide
July 22, 2024

Washroom was tiny and dirty. Food was as expected. Service was great Food : 4/5

★★★
July 22, 2024

They don t serve ice. It was 90 degrees outside that was crazy and outrageous just to hear those words.

★★★★★
Local Guide
July 22, 2024

Pretty good. Great service.

★★★★
Local Guide
July 22, 2024

Food was good

★★★
Local Guide
June 22, 2024

Very slow service but burgers are better then most fast food , employees dont listen

★★★★
Local Guide
June 22, 2024

Theres something about going inside to eat at A&W. Nothing like the frosted mugs with their signature Root beer. Always great!

★★★★
Local Guide
June 22, 2024

Always good food! Vegetarian options: I love their veggie options! One of my top three places to eat. Food : 4/5 |

June 22, 2024

I go through the drive thru to get food and the staff are extremely rude. Food is cold half the time, the staff doesnt care about their customers. I will tell everyone I know about this and see if they want to ever eat at an a&w again. Garenteed not!

★★★★★
May 22, 2024

Extra points for Reece. The staff is great here overall. Vegetarian options: In a town full of fast food restaurants, this is one of the few that has a veggie burger and they even ask you if you want it wrapped in lettuce, so you can hold it in your hand! Vegetarians dont miss hamburgers; they miss something to hold in their hand and eat like a hamburger. My only negative is that Beyond Meat is producing a very skinny patty for A&W. IMHO at almost $9, it should be the same thickness as the other burgers in the restaurant.

★★★★
Local Guide
May 22, 2024

Healthier than BK or McD

★★
May 22, 2024

Ordered 2 teen burgers and lets just say this owner must be stingy as hell. They gave us a 2 inch pice of bacon (1 piece) 1 little tomatoes, lettuce was basically non existent, and probably about 12 fries LOL. Def dont go to this a and w. Not to mention they charged us the regular price and then put in coupons that was 50% off in the bag...what a joke

★★★★★
Local Guide
April 22, 2024

Good burgers and root beer.

★★★★★
April 22, 2024

Drive-thru service is great. Freindly staff Thanks for suggesting the raspberry pie. Food : 5/5

★★★★
March 22, 2024

Great service every time I come to this location! Drive thru staff have always been great to interact with and quick to serve the order. Went tonight for a burger and poutine and had to wait but Kanwar made sure it was served hot! The employee who brought my food out was also nice, I didn t catch his name :( One of the best A&W locations I know! I always come back!

★★★★
Local Guide
March 22, 2024

Food was nice and hot. Good service

★★★★
Local Guide
March 22, 2024

Meet with some car club buddies, were else would gear heads meet eh!

★★★★★
Local Guide
March 22, 2024

This A&w s location is such a gem! Food is always hot and fresh and the place is super clean! The staff are super friendly as well :)

★★★★★
March 22, 2024

Just got back from the A&W and we are pleasantly surprised by the good service we got from the girl working the counter. She created a nice atmosphere and contributed to our unforgettable experience at this A&W.

★★★★★
Local Guide
March 22, 2024

This is my go to breakfast place...

★★★★★
Local Guide
March 22, 2024

Great meal

★★
Local Guide
February 22, 2024

It s A&W and it alright but much more to be desired. Service was a bit slow.

★★★★★
February 22, 2024

Amazing experience ! Thank you Rashmeet !

Local Guide
January 22, 2024

Worst attention ever, the person taking the orders that day was super unfriendly and zero patience.

January 22, 2024

Service is not good. Customer has requested minor changes and associate( Kanwar)denied and unfortunately because of rude behaviour customer left without food

★★★★★
Local Guide
January 22, 2024

The Chubby chicken burgers are the best.

★★★★
Local Guide
January 22, 2024

All beef no artificial flavours the hamburgers

★★★★★
Local Guide
December 22, 2023

Breakfast can be on little expensive side but tends to be a lot better then McDonald s

★★★★
Local Guide
December 22, 2023

Good burgers. Done inside now.

★★★★★
Local Guide
December 22, 2023

Friendly staff, clean tables, floors and washrooms. A good pitstop!

★★★★★
Local Guide
December 22, 2023

I ordered my favourite onion rings! They were perfect! Restaurant was nice and clean, the staff were super friendly and very efficient with preparing my order quickly. Love this A&W location!

★★★★
Local Guide
December 22, 2023

Good stuff

★★★★
Local Guide
December 22, 2023

Everybody here is lovely

★★★★★
Local Guide
December 22, 2023

As usual service can be improved as well as cleaning

★★★★
Local Guide
December 22, 2023

A&W is ok, but it feels a little discriminating they charge you more for beyond meat, wont include it in the good coupons and they dont even have a Plant Based picture on their wall, next to the cow and the chicken. The one in Peterborough put bacon on my BM Burger once. Gross. The Napanee A&W is alright. Honestly though, you may as well go to Country Traditions and get your own Beyond Meat burgers and make them at home. You can make them wayy better! Any way you want. With seasonings! Fast food is expensive, and not really that great. :P Make it yourself! I bake mine in the oven! Easy!

★★★★★
December 22, 2023

Great value great people

★★★★★
December 22, 2023

Still one of the best breakfast places with great service.

★★★★★
December 22, 2023

it was yummy 10/10

★★★★★
Local Guide
December 22, 2023

Very helpful staff at this location. Wheelchair accessibility: Good sized ramp. An outdoor table has an accessable table. Food : 4/5 |

★★★★★
Local Guide
December 22, 2023

Staff here are super friendly and helpful, and they finally have oat milk for coffee!! Dietary restrictions: They have oat milk for coffee

Local Guide
December 22, 2023

They are supposed to close at 11pm but impossible to order a burger at 10:30pm. I guess they are in a hurry to get home and the customer comes second! :(

★★★★★
Local Guide
December 22, 2023

Excellent

★★★★★
Local Guide
December 22, 2023

Beyond delicious veggie burgers, service right to our table, frosted mugs for that good root beer. Easy subbed veggie patties on other burgers. 10/10 would go again. Oh also outdoor area has beautiful retro tiled tables, you dont see anymore.

December 22, 2023

Only 1 star because I can t put 0 Burger had 1 pickle and hardly half a piece of bacon. Used to think minimum wage should go up but now I think it might be too high as it is. Last trip to napanee A&W for me

★★★★★
Local Guide
December 22, 2023

Its a normal A&W. They have really nice staff working here!! I appreciate their efficiency and politeness.

★★
Local Guide
December 22, 2023

Only had chicken available. Messed up my order and only half filled my milkshake cup. Way overpriced for what I received!

★★★★★
Local Guide
December 22, 2023

One of our best A&W experiences lately. All our food was freshly prepared and delicious. Best of all it was served to us piping hot. Friendly and efficient service.

★★★★★
Local Guide
December 22, 2023

The service and food were great! This location has great parking if youre pulling a trailer. Parking: Very large lot that accommodates RVs and tractor trailers.

★★★★★
Local Guide
December 22, 2023

Absolutely love the buddy burgers , never disappointed.

★★★★★
Local Guide
December 22, 2023

Excellent guys

★★★★★
Local Guide
December 22, 2023

Fast and friendly service for a fast food joint. Overall one of the better ones. Level 2 charger in the parking lot was free. Big plus.

★★★★
Local Guide
December 22, 2023

Good usual A&W food. Nice frosted glass for the Root beer.

Local Guide
December 22, 2023

I ordered a poutine and onion rings. The poutine was completely disgusting, the sauce tastes so bad I dont know why. The onion rings was tasteless too. Food

★★★★★
Local Guide
December 22, 2023

Great food, quick service, clean bathrooms and a free electric charging station! Very impressed.

★★
Local Guide
December 22, 2023

Grumpy waitress. Didnt seem like they wanted business. Not the best service first thing in the morning.

December 22, 2023

too much salt in the onion rings and apple juice is like water. Not worth to go to this place really a bad experience.

Local Guide
December 22, 2023

I have gone to A&W for decades and being on the road a lot in the past 13 years I have had to rely on them quite a bit. Their food is great, a bit over priced but good taste and quality. BUT, I have had issues with their coffees, not the breakfast coffee, no thats strong and gets you going. I refer to the new cold coffees as thats my preferred variation of the drink. 4 times now Ive gotten an iced drink that is never filled up, typically around 2/3 of the cup, is served black when I ask for cream added, or is completely wrong... All of the time its watered down... Even for an iced drink its watered down. To top it off they charge $6 for a regular sized drink. This is simply wrong in every aspect of it. I can get 2 larger drinks from Tim Hortons or McDonalds or a massive trenta from Starbucks for the same price plus 2 quarters. I used to love A&W but I cannot in good conscience go there anymore. Between the cost of the food and drinks and have had horrible experiences recently, I am done.

★★★★★
Local Guide
December 22, 2023

Great food, good and quick service and bathroom were really clean! The 2 people working were extremely friendly on our stop

★★★★★
December 22, 2023

Our favorite fast food to go to as a family!

★★★★★
Local Guide
December 22, 2023

And the gas was great!

★★★★
Local Guide
December 22, 2023

Friendly staff. Drive thry

★★★★
Local Guide
December 22, 2023

Love uncle burgers.

★★★
Local Guide
December 22, 2023

it is an A&W, what you expect? it is what you expect, no more, no less Food

Local Guide
December 22, 2023

The Indian man there by himself is so waste my pregnant wife just wanted something to drink and we where there 10 mins before closing and he had us waiting at the speaker box not responding I drive up and hes signaling closed smh I was there before closing the signs and lights are on and he litterlly ignored us terrible location

★★★★★
December 22, 2023

I live here in Napanee and have been through my whole adult life I have been to A &W and I have to say it is my favorite place but I havent been out there in a while I have even been there when we had to stay in the Motel right across the road and the service was very good and the food is delicious and when Im able I plan on going out again one of the great places to go here in NAPANEE ONT so I hope that everyone stops by to take in different things here in town

★★★★
Local Guide
December 22, 2023

Love the new drink variety!

December 22, 2023

Stood there in store waiting to get served one person doing drive through and in restaurant. Kept serving drive through not good service. Left without being served and someone else behind me also looking fed up

★★★★★
Local Guide
December 22, 2023

The real strawberry smoothie is really refreshing cant wait to try the other flavors.This Wendys is in Napanee, Ontario,Canada

December 22, 2023

i walked in and nobody greeted me, there was nobody inline in front of me. i waited 5 minutes while various staff walked by, made their own coffees, stood around sipping same coffees and nobody acknowledged me the entire time. there were 5 staff that looked at me at various times and just ignored me. i walked out after waiting and gave up.

★★★★★
Local Guide
December 22, 2023

Wonderful staff, very helpful I asked for my order to be placed in a paper bag with handles, as I was using a cane at the time, and they were very accommodating to my request. I was surprised that the staff even held the door open for me to exit the premises. They didnt have automatic access for disabled access. I will be back...thank you for the help.

★★★★★
Local Guide
December 22, 2023

This was our first time having an A&W breakfast. I was pleasantly surprised. Lately, Tims and Mc Ds have not been what they used to be. Tim Hortons in particular! Quality of Tim Hortons food and preparation has hit an all time low in my opinion and if I have an option I always choose something else. This breakfast was great! The English muffin was actually toasted and there was a real egg on it. Who know A&W has such great coffee!!!! I wish I had one in my home town! The only draw back is the make-up air system in the building is not keeping up. The doors are dangerously difficult to open and there were no automatic doors for people with accessible needs

★★★★★
Local Guide
December 22, 2023

amazing

★★★★
Local Guide
December 22, 2023

The wait is reasonable and the food is always hot.

★★
December 22, 2023

Fast friendly service .... food was good and service was great !!!

★★★
Local Guide
December 22, 2023

Soso.

★★
Local Guide
December 22, 2023

My burger was dry

Local Guide
December 22, 2023

Stopped in with a group on our way to an event and they could not have been any slower. The girl at the counter was good and made good of the situation but the supervisor did not want to deal with anything or help the situation. It took almost an hour and a half to put 20 orders through. Understanding that a suprise rush can put some pressure on but it was during normal dinner rush times for restaurants. The food was meh at best and lukewarm by the time I got it. More than likely will not stop in again on a trip and will not recommend.

December 22, 2023

Brutal. They should have an escape lane in drive through. 20 waiting in line. Don t stop.

★★★★★
Local Guide
December 22, 2023

Vegan burger Yum. Thanks for having an option! Vegetarian options: Vegan burger is a travellers blessing.. Thanks! Fries are always tasty when I get em . Food : 5/5 |

★★★★★
Local Guide
December 22, 2023

I went to this locations drive thru on November 12th 2023 around 10:30 PM. I loved the service I received from this gentleman who was working there. Not only he was welcoming but also communicated properly. He told me that it will take few minutes and I appreciate it. When I showed up at the window, he had a big smile. Usually later at nights, we receive poor customer service but this gentleman was absolutely amazing!

★★★★
December 22, 2023

Clean, although somewhat under staffed at times with increased wait times. Good food, higher price for fast food

★★★★★
Local Guide
December 22, 2022

Super nice place. Nice people

★★★★
Local Guide
December 22, 2022

Yummy

★★★★★
Local Guide
December 22, 2022

Homer mmmmmmmboygerrrrr

★★★★★
Local Guide
December 22, 2022

Fast, friendly service and the food is great

★★★★
Local Guide
December 22, 2022

Beyond meat my best favorite really is made perfectly

★★★★
Local Guide
December 22, 2022

Friendly people, good service

★★★★★
Local Guide
December 22, 2022

Great food and great service.

December 22, 2022

Waited in drive thru tonight for almost 30 minutes for two burgers and onion rings (all of which was cold). Staff was incredibly rude and slow. Onion rings used to be seasoned but now are just half cooked and bland. This location has definitely gone downhill in the last few years. We will not be returning and I would not recommend to anyone. Also this is the Napanee, Ontario location.

★★
December 22, 2022

He didnt have the potato pancake for lunch, replaced it with 2 other slices of tomatoes. I would have liked a slice of bacon the size of their slice of bacon. I dont think it makes a big difference $$$

★★★★
Local Guide
December 22, 2022

Its nice place for Burgers

★★★★
Local Guide
December 22, 2022

Good customer service

★★★★
Local Guide
December 22, 2022

Convenient to the hyway, some spots for truck and trailer parking, clean facilities..

★★★★★
Local Guide
December 22, 2022

Good fast food as always

★★★★
Local Guide
December 22, 2022

It is just outside 401 and has a Canadian tire gas station together with it.

★★★★
December 22, 2022

The onion rings I ordered were not as tasty as I expected. The chicken wrap I ordered was not worth $2.79. The spicy chicken at 8.50 was too expensive. The coffee was excellent.

★★★
Local Guide
December 22, 2022

Product doesnt justify the price anymore.

★★★★★
Local Guide
December 22, 2022

Dietary restrictions: You can get your burger lettuce wrapped (no bun) Food

★★★★★
Local Guide
December 22, 2022

Love A&W apple pie

★★
Local Guide
December 22, 2022

You must make sure the staff understand you when you specify not to put certain things on childrens food. They dont seem to listen very well.

December 22, 2022

They didn t have fries and offered onion rings instead.it was super greasy that we couldn t eat. They charged 4.99 for it. Dish washer was broken and didn t offer the cold beer in glasses. Staff were nice.

★★★
Local Guide
December 22, 2022

The food was normal but the root beer was sewer water .... Almost puked very sad

★★★
Local Guide
December 22, 2022

No comments

★★★★★
Local Guide
December 22, 2022

Great burgers! The strawberry smoothie was amazing on a hot summer day!

★★★★★
Local Guide
December 22, 2022

A&W supported a charity for a day so thats pretty neat, i have rated this place 5 stars. Also, get extra grilled onions on the buddy burger for a fine dining experience .

★★★
Local Guide
December 22, 2022

An extremely frustrating location. Every time I go they park me through the drive-thru. All I ever order is one or two Buddy burgers and occasionally fries. Thats it. However, every time they take my order whether there are cars behind me or not they make me park in front of the building and Im waiting a minimum of 5 minutes each time for my order. Half a time if I get fries theyre cold or unsalted, and half the time I get my burgers they are thrown into the bag upside down and all over the napkins and everything else in the bag. Im a true supporter of a&w, it is my favorite restaurant. This location however, truly does try my patience. Most the time I would leave the drive-thru window if I hadnt had already paid.

★★★★★
Local Guide
December 22, 2022

Always Hot and Tasty my Collie loves the French fries

★★★★
Local Guide
December 22, 2022

Great service and food was fresh off the grill. Excellent sweet potato fries

★★★
Local Guide
December 22, 2022

Its not bad just slow

★★★★
Local Guide
December 22, 2022

Vegetarian options: Burger beyond Meat.

★★
Local Guide
December 22, 2022

We were in Napanee for the Geocaching MEGA event. We like the A&W breakfast, but this time the Bacon Egger, and this was the worst we had. The English muffin was tough and stale, and the egg did not appear fresh, as we have had in other A&Ws. We love A&W fresh breakfasts, but the quality is going down hill. We may need to go elsewhere to another chain.

December 22, 2022

Ordered two meals They came out with sweet potatoe fries no other meals. Then came with one meal completely made no effort had to go in after parking after the drive thru to get my money back. No sorry no attempt to redo order looked stupid when I said I wasnt taking the already made burger and waiting for the rest. Sadly wont be back and that is a shame as we prefer A&W

★★★
Local Guide
December 22, 2022

The girl I see running trough, sorting orders out, carries this place She needs all the recommendations

★★★★
December 22, 2022

The onion rings were the best I have had in years from A&W..mama burger delicious

★★★★★
Local Guide
December 22, 2022

Awesome meal, hot and fresh, lettuce and pickles crisp and fresh tomato with hot meat and onion rings

Local Guide
December 22, 2022

Everytime we order from there after 2pm...orders take forever and most of the time something gets messed up. Check your orders before you leave or go to the many other fast food venues close by

★★★★
Local Guide
December 22, 2022

Good consistent food

★★★
Local Guide
December 22, 2022

They never have any Coney sauce... U can get fries anywhere.

★★★★★
Local Guide
December 22, 2022

The breakfast is awesome

★★★★★
Local Guide
December 22, 2022

Love A&W

★★★★★
Local Guide
December 22, 2022

Always good. Fast friendly service.

★★★★★
Local Guide
December 22, 2022

It was good it took me 5 minutes to order no one had responded so I drove up and ordered I asked the lady to give me salt and pepper she gives me 10 packs of pepper and one pack of salt not very pleased but the food was good hashbrowns orange juice and breakfast sandwiches

★★★★★
Local Guide
December 22, 2022

Hey, I have to give a big thanks to Shankee! When I come into the restaurant and see this man is working I just know my fries will be piping hot, my apple pie will be made fresh to order and seriously, thats all I want when I come here, its hot fries and fresh pies!! I actually dont have to fight to get them either! Thanks Shankee and your shift crew of course! You guys rock!!

★★★★★
December 22, 2022

Went for the food and root beer! Went through the drive through. Anyway the food and service was good. Ill be back in time