Pizza Hut in Napanee
2 Dairy Ave, Napanee, ON K7R 3T1, Canada
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Pizza Hut Napanee.
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Was at one time the best of the pizza chains. Now their pizza is basicly pure garbage. Disgusting toppings and dough. Our golden retriever enjoyed it. Beats Pellets!
Ordered our pizza to come for 445-5pm on Halloween and it was a no show. We didn't get a notification of this till over an hour later and no one was answering there phone or bothered to call me back after leaving a voicemail. Very disappointed so we ordered at dominos instead and they came right away. Our kids were starving and I get it was Halloween but someone could have let us know they weren't going to fill our order sooner or at least called me back or answer their phone so we could have called another pizza place sooner. Would not recommend. There are other pizza places in Napanee I would much rather support.
I got to pizza hut and went to desk to pick up my order - He said the meal would be a couple moments, I waited and they left me there for 25 minutes before I had to physically go up to the counter again, waiting in the queue for the second time and then when I identified myself again, they took my confirmation number from my order that I made online and then confirmed that it hadn’t even been started yet. And then it took another 30 minutes after that point, - we waited over 45 mins for an online order we placed before coming to store. we would have left but we had paid over $60 for our order online ahead of time. they were at least 30 orders behind in preparing the pizzas is what we were told. Plus their communication was not very good at all. So many people were just waiting and even leaving without their orders because they were so far behind. Very disappointed- wont be going back there ever.
Paid for regular order of onion rings (6.99) and got 9 rings as seen in the photo. Huge disappointment.
A terrific pizza place. They have amazing flavourful pizzas. The toppings are fresh and plentiful .The staff are very friendly and courteous. They always get our orders correct. When your looking for a good pizza gut location, this is your place
I must say I agree with most of the others' reviews, and I am happy Pizza Hut is in Napanee once more. I would have given a 5 star as well but I have a very hard time with the doors and I have mention this many times that it would be nice if they had the handicap button system for opening the doors working. They have never worked as far as I know, and I visited them about a week after they opened. Please get them fixed. I will gladly give the 5th star once they are working.
Best Pizza Hut, I’ve ever been to in my life, the toppings were plentiful and fresh and the crust was out of this world delicious and customer service was spot on! Way to go guys 👏
Pizza Huts ..Personal Size Pizza was exactly what I needed after a hard work day! 7pm walk in Service was very Friendly! Pizza Time- 8 1/2 mins Hot & Ready Wow! Delicious Thank you! See you again very soon😁
It is pretty friendly and everything looks to be in order
nice people, good food, standard prices
Just ordered 2 medium pizza delivered burnt called could not understand them ask to speak to manager the same guy came back on with a different tone and then proceeded to call me a liar !!! Do not order from Pizza Hut they r absolutely ignorant
There was absolutely no sauce at all on this pizza the driest pizza Ive ever had from here my husband said dont ever order again was flippin gross
Great food and great service as usual.
They serve the yummiest pizza in the town. Nice location. Nice ambience. Food
I had a very amazing experience ordering from this Pizza Hut. The person who particularly made it so amazing was Rony. He delivered great customer service. I forgot to tell him I wanted stuffed crust and called back within a minute and he told me it was already being made and sincerely apologized. When I arrived to pick up the pizza, he told me he had changed it to stuffed crust for me and I was so pleasantly surprised. All I have to say is that Rony deserves great recognition and I am very satisfied with my order. :)
We ordered pizzas and breadsticks and the brownie. It was all delicious and delivered in a good time.
Clean place. Online order when arrived to store ready on time. Thank you!!
Love pizza hut .
Foods pretty good here. I order alot online & out of maybe 75 orders I only ever had 1 incorrect, which is a VERY good ratio & even then it got fixed quick cause they accidently gave one of my pizzas to a different guy, so I took his & it was all Gucci. Tried something new & it was alright. Staff are pretty chill there. They arent really talkative; but they show respect & work hard. Ive alot of gratitude that they put up with my awful $200 orders for my workplace every now & then each Payday. ... Sorry for that. Atmospheres okay; but its not really as though it matters to myself for this restaurant in particular anyways, since Im always dining out. Vegetarian options: They have a veggie pizza, plus you can make your own & they got fries, desserts, salads, etc. that are all non-meat. Parking: Its in a plaza, so you got room.
Their food is really good
The staff are all very friendly and helpful. The pizza is always hot and fresh love the napanee pizza hut its one of the best Food : 5/5
Nicely renovated store, we aren t from the area and ordered pizza about an hour and a half ahead of time. Food was ready and fresh when we got there and some of the best Pizza Hut pizza I ve had in a long time! Definitely will stop here again when we re in the area.
Very delicious pizza :)
Very attentive staff, quick and efficient.
Great pizza. Crust was done to perfection and toppings plentiful. I ordered extra cheese and it was loaded!! Excellent customer service. Thank You.
Excellent fast service
Excellent , not too much sauce , well done!!
Excellent service! Awesome pizza! Love my greasy fingers.
Always a great experience with pizza hut! Love the box deal, great value for the price. Supper friendly employees working there.
I love deep dish. We get it every two weeks. Never an issue. But tonight when I got home I was a little disappointed. We ordered cheese pizza and we got two pepperoni pizzas. I dont eat pork. Nor does my dad or kids. Guess I should have checked it before I drove to my home 30 minutes away.
Best boneless chicken wings ever , great staff, pizza was good too.
Best Jalapeno pizza and spicy chicken wings Ive had. And the hosts are very friendly.
Great staff, order ready on time and correct. Except the pizza is terrible. Dough is flavourless and lacking texture, toppings sparse and sauce (almost) non-existent. And why is the underside of the crust so greasy? Pizza is no better than frozen, except pricier.
Was not aware that when I ordered an extra large it was a square pizza. Felt ripped off.
Best pizza ever
Very rude staff, dont help their customers and quite lazy to be honest
Great pizza!
Absolutely worst experience ever , after placing 2 online orders I got charged 3 times and I explained this to the store and they proceeded to try and get me to pay for a fourth time . needless to say we went else where for pizza and had to contact head office for a refund . I will definitely not be a customer here in the future.
A great addition the the Nappanee community. The place is run my a nice family and great friendly staff. The building is newly renovated and in a good location. I have been here on numerous occasions and everytime has been great. No food missing no rude service just a great place overall. If you cant decide what to cook once night or are too busy. Give these guys a call you wont regret it. Thank me later
Anyone who says this is good food needs to get out of napanee once in a while. Pure trash like most of the stuff in napanee
Pizza is very greasy they forgot ingredients wont order it again there unfortunately dominions is way better in my opinion that is the grease in the bottom of the box and thats not a Canadian pizza missing pepperoni
Great service. Great food. We have missed pizza hut. This new one has brought back the pizza hut we fell in love with decades ago.
Extremely friendly & helpful. Always thought PH had the best pizza this new store proves it!!
Pizza huts pizza is 5x better then the pizza at Dominos, that stuff is terrible, the sauce is bad and is dark red?? and the crust is like eating soft cardboard. If you are in Napanee DO NOT GET DOMINOS.
