Shawarma Andalos in Nepean
527 W Hunt Club Rd, Nepean, ON K2G 5W5, Canada
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Shawarma Andalos is a hidden jem. Fadel was awesome and the food in point. Serving was excellent and more than I could eat in a sitting. Both the beef and chicken plates are a great choice.
They operate next to Burger King. I'm so glad there was a lineup in BK so I gave it a try and got an amazing beef Shawarna, a much healthier option. Fadel took care of my order with care and great service!
The staff was friendly, The food was delicious, The interior of the restaurant is outdated and a face lift would be nice. The garbage bins are scary. I didn't want to touch it to put my trash away. I wish there was nutritional information for the dishes displayed. I will go again.
this is the 3rd time i get a soggy chicken shawarma at the location in Minto Place. absolutely terrible sandwich. everything is soggy, the pita wasn't wrapped tightly at all, i even asked tonhave it double grilled and look at this awful shawarma. 3 times in a row over a 4-6 mth span. Abysmal.
My family and I loved our experience here, the staff were extremely nice and patient with our orders. The food was spectacular; The chicken and meat were both very tasty and very fresh. They practically melted in your mouth. The potatoes and the rice were perfect and so was the salad and all the sauces. Thank you so much for a great meal, we hope to be back soon.
Of all shawarma places in Ottawa, this has got to be one of the worse… Paid 18$+tax for a chicken platter and it definitely was not worth it. Most shawarma places in Ottawa load up the plates, this place, super stingy. I normally get platters to have some one day and the rest the next day… I barely had a serving of chicken and the portion of hummus and garlic was so sad to see and to top it all off, I get some old stale, like break apart stale pita bread. Also, the food does not taste that great, chicken has a weird taste, potatoes are plain not seasoned, the rice is alrighg, and the salad they just leave a huge clump of sumac on the salad, disgusting… Avoid this place, for 18$ u can get much better at any other shawarma joint.
Oh my god how embarrassing of you guys serve this family platter! It says it serves 5 people!!! It didn't even feed my 3 young kids!! Unbelievable and unacceptable. I ordered through uber eats. If I were there in person and I saw the amount yo chicken & beef I would've exploded!! Look at this!!! This platter costs $60 plus tax plus fees plus tip.etc And the potatoes are old and burnt!
This location is good in a pinch, but for the potatoes a bit dried out as it seems they were in the steam table most of the day. We were eating at around 5:30 so this is typically dinner rush, so I'd expected the potatoes to be fresher. The shawarma was tasty, ingredients were fresh and flavourful. The combined restaurant with Burger King is looking dated and is in need of a refresh.
One of the best in town
good food
Good food
Perfect
It was an amazing experience I liked it so much cause their food so delicious
Very very excellent
The service is excellent and the food is excellent
We always like their food. The price is reasonable as well.
Goodbye
Awesome service and food
Great lunch
Great service, weekly routine!!!
Great service from Fadal. Great food.
Definitely better choices around..
Amazing customer service. The food is tasty and the place is very clean. Fadal was the one who served me.
Great and healthy stuff. Thanks Fadel
Fadel has been very helpful and very efficient
Fadel was great!
The food always shout out for Fadel
Fades was great !
Great food and service on hunt club! Fadal was so awesome!
Ordered for our staff lunch, in short notice. They supplied it all! Great platters, fresh food, included all cutlery, etc. Love this place. It is our go-to for company lunches. Thanks!
Fadel provided great service. The food was delicious! I really recommend this place.
Service was quick and friendly, food is delicious.
Vegetarian options: Chicken salad no chicken Food
Great service great food!
Food is delicious and customer service number one special from Fadel
I dont understand why people stay at jobs that their miserable at. If youre not happy leave. Uugghh I went to shawarma Andalos at carlingwood mall, and must I say miserable,grumpy, and snippy much? His body language says it all. This omg I gotta serve this person attitude is just too much. Next time Ill go to A&W beside their restaurant if he is working. I cant, just cant atone to this kind of pettiness. Truly if youre not happy get out, and find something else, or at least fake that youre happy, by greeting your customers in a friendly way and serving them in a friendly way. Definitely a 2 start or less on service. Food is good but the service did it for me.
Great service and delicious food!
Love the food
Awesome food and good people friendly service
The best shawarma in the down with amigos fadel the best service at all
Great service and food. Thank you
Great
Fadel will take care of you
Very nice service hood staff great food
Friendly service and great food!
Great shawarma and service
Amazing quality speed have real kafta potatoes are a generous portion garlic is authentic very clean very friendly good place good shawarma would recomend
Great food!
Fadel haa the best service at all
Hawra is best served
Really good food.
Great service from Fadel awesome sandwich
fadel served me and it was a great experience and the food is great! he deserves a raise
Always great food. Vegetarian options: Lots of options. Parking: Lots of spots
The best shawarma around!
Honestly, they should not call themselves Shawarma as they are not doing very well. The Shawarma doesn t taste good and they are expensive. I don t recommend you go to the Shawarma as you are in Ottawa. There s a lot more options.
This is a great spot for Shawarma. I often get the family platter and it is a great value and tastes great!
This is the worst shawarma place in the city. The platter is a small box with minimal portions of dry tasteless meat, sub-par garlic sauce & nasty salad. The guy serving didnt even give pita until we asked, and it wasnt even warm. Very disappointing. I puked it up because I felt so sick. Wasted my $40 for two platters. Never again.
A taste and a smell garbage Vegetarian options: Old Food : 1/5 |
How is this place still open. Rude service and the absolute worst shawarma in the city. There are a lot of shawarma places in this city. Pick another one.. it has to be better.
Actually very good shawarma over here
Excellent service. Very friendly service
Always great service, always great food !!!
Best shawarma Ive had in a while with very friendly service
First time here! Definitely coming back!! Parking: Great parking. Lots of spaces Food : 5/5 |
Good stuff Kid-friendliness: Good Food : 5/5 |
Our favorite place!
Parking: Nice place Food
Wonderful people with a great approach to service! We come regularly!
Wow this place is the best at everything FOOD, CLEANLINESS, ATMOSPHERE, SERVICE VALUE for money as well! I am truly shocked at how amazing this place is the people behind the counter really care about their customers! Thankyou so much for the amazing meal
Customer service was top notch Fade made an excelent shawarma and we were back 3 times and Hawraa was very present to deal with and had a great smile. Thanks for the excelent service Food
Fadel and Moe, Hawraa made an amazing Shawarma and we were back 3 times already. Will be back again tomorrow.
Great service fast and friendly always happy to help you
Every thing was great. A lot of gluten free options
Service is great! The restaurant share with a BK, its a little dingy and grows . The food was bland and tasteless. Sorry
Portion is getting smaller and smaller at this place. Its sad to see this tasty place suffers from shrinkflation
Theyre extremely cheap on the chicken and meat. They even weigh the portions of meat they give you (first Ive seen at a shawarma place) there family platter is supposed to feed 5 people and the amount of meat/chicken they put is for 2 people. They want people to eat rice and potatoes (they make more profit that way because its the cheapest)
This is most likely more SkipTheDishes fault, but Ill leave a review on the restaurant as a warning to potential customers. It took 35minutes from time of ordering to time of actual pickup. I placed my order at 4pm, Skip said it would be ready for pickup at 4:15pm, I got to the restaurant at 4:05pm and noticed it was pretty busy. I sat and waited until 4:15pm, at which point the app said my order was completed... But I had not picked up anything yet. Nobody had begun preparing my order. I contacted Skip customer service and they rushed the restaurant to prepare my food. When I went up to the counter at 4:35 to get my order, the staff gave me some attitude about contacting Skip customer service. To top it all off, they gave me the wrong drink. Skip refunded the drink but refused to do anything about the wait. Both Shawarma Andalos and Skipthedishes have failed to do their jobs.
Best shawarma in Ottawa. Great taste and generous portions. Amazingly friendly staff -- Fadel will take care of you. Highly recommended.
Best shawarma in Nepean, and fadels service was amazing, plus wonderful. The food was very tasty.
The food is really delicious. And I do really like the service FADEL thank you so much and I really appreciate your help and you are so kind and respectful thanks again.
shoutout to Fadel, always welcoming and my favourite lunch spot..
Fadel service us amazing
The food was good but the service was better, I ll definitely come back again when I come in to ottawa again!
Fantastic food, always fresh. The staff are very friendly
Shadi was an amiable and professional man who offered me a shawarma plate with rice and potatoes. The food is delicious, and the customer service is good. Thank you, my brother Shadi.
Very kind service. Good portions but food was not very fresh. I recommend going after a dinner rush to get the freshest potatoes and meat. I really liked the chicken, but my husband (Arabic) was not impressed with the flavour. However, I got a mixed chicken and beef shawarma wrap, and my beef was very dry. Food
The Shawarma is good but I had to wait for a while for my order.
I usually love these shawarmas however, this time I was not happy as I found a hard piece of plastic in my shawarma. Not impressed at all.
Beef shwarma was good , vegies fresh and garlic sauce left a nice after taste
Honestly, Ive tried lots of shawrma places and portion to price ratio is not very good, food was okay. Service was slow will not return better places down the street.
Not sure why ratings are low, but having tried the chicken plate today, it was good! No complains. The chicken plates I eat from other shawarmas are normally dry. So I was pleasantly surprised the chicken is not dry here at all! Servers were friendly and courteous!
Not the greatest. Overpriced for its small portions, and worst of all, DRY sandwiches. :(
Good shawarma if youre in the area.
Had a small ckn shawarma my father had kabob and my friend had a large beef was all very good
Flavours were ok but very small portions and the chicken was very very dry (likely due to lack of customers). It also doesn t appear to be super clean. I doubt I will be back.
My recent dining experience at Shawarma Andalos was nothing short of exceptional. This establishment masterfully captures the essence of Middle Eastern cuisine, delivering dishes packed with flavor and tradition in a welcoming environment. From the moment I stepped into Shawarma Andalos, I was greeted by the delicious aroma of spices and warm, friendly service. The atmosphere is comfortable and inviting, perfectly capturing the vibrant energy of a Middle Eastern bazaar. The menu boasts a wide array of dishes, all promising an authentic taste of the Middle East. I opted for the chicken shawarma plate and a side of tabbouleh salad. The chicken was tender and marinated to perfection, complemented beautifully by a fresh, creamy garlic sauce. The tabbouleh salad was fresh and zesty, providing a refreshing contrast to the rich flavors of the shawarma. Moreover, I was truly impressed by the portions served. The shawarma plate was generously filled, ensuring value for money while satisfying my appetite. And yet, despite the hearty servings, there was no compromise on the quality of ingredients or the attention to detail in every dish. The staff were professional, attentive, and incredibly friendly, adding to the overall exceptional dining experience. They were quick to serve, ensuring that customers were well-taken care of and satisfied with their meals. In conclusion, Shawarma Andalos offers a delightful culinary experience. With its authentic, delicious dishes, warm atmosphere, and excellent service, it is a must-visit for anyone craving a taste of the Middle East. I look forward to my next visit and have no hesitation in recommending Shawarma Andalos to fellow food enthusiasts.
I got the chicken shawarma and it was great. Good variety of vegetables and the pickled beets--I think those are what the pink things are--didnt have a weird taste/texture, like at some shawarma places.
this is the second time in a row that the food tasted funky and not fresh. I never had problems with andalos before but it seems to be going very downhill lately and Ive been going here for years and years.
Not person centre, had a lot of reasoning for the lack of quality. No solutions, other than not ordering again. Extra pitas means more than one, hungry means extra food all around not just a huge portion of rice. Shawarma Garlic and Onions have an amazing portions, food and garlic. Also would have been nice to get more than small 8 potatoes?
The food was cold, lack of portion for the plate and no real potatoes. Reason we come for shawarma
Quality of the food was not what I expected, expect more for what was paid for. Excuses without any customer service solutions. Got food on my plate that is not listen. Allergies are a thing. Wish they listened
First time ordering from here. Chicken sandwich was average. Nothing special. The small sandwich isnt stuffed as other places.. and my salad came with NO dressing
I ve been going to this restaurant since the Merivale Mall location and they have definitely gone downhill since then. They used to be super nice, food was fresh and delicious, and they had the best garlic sauce. Anytime I get a shawarma now the chicken is dry and when I ask for extra garlic sauce on the pita they seem to guard it like gold - so now I just pay for a side ramekin of it. I just ordered a beef kafta plate and it was delivered without dressing on the salad, without a pita, and the potatoes were old. I called to let them know and it was just a sorry . Not worth spending $25 at this place. Many others to choose from.
First I would like to say best sharwama I everrrr tasted! And best service!! Second I would just like to say the men working in sharwama during night time is really fast pace and hard working men! Unfortunately a Indian couple gave him negative comments on him during his work. Saying your not kind. But honestly I ve seen the sharwama worker very exhausted and tried making there day better and apologizing for any misunderstanding. They are really hard working men and extremely helpful and exhausted we shouldn t make unrespectful comments to them. When they are making our day better by making us food. The man that was working there was long curly hair with green eyes. I respect everything he does and his response to the couple that was unfortunately not good with him. The couple was yelling at the man trying to get him fired but I felt bad for the worker for trying to calm down the costumers tone. We can t blame the workers for how busy it gets but he always stayed respectful to one and another.
This is our 6th time getting the family platter. It feeds 5 of us and we have leftovers. Excellent deal tbh. Everything is on point compared to other shops. On weekends the platter is on sale and you cannot beat this deal. Best way to know if it s god is to reheat leftovers next day and then you know the real quality. We love this place.
Hunt club location is my favorite shawarma spot in the city. Will go out of my way. Nice people, good portions.
Best shawarma around! Everything is amazing and the owners behind the counter are always happy to see you. I crush it every time. . Thank you for the great food/service!
Dirty food scrap remnants upon dining room tables. Also table booth benches scuffed with black marks. If this is what customers sees, how is the kitchen hygiene? Food
This is the most stingy shawarma place in the city. Never returning !!
This place is really underrated! Great food and amazing value
I used to love this place until I noticed the night shift employee would handle money and or touch his mask consistently and never change his gloves unless you asked. He handled my food after touching his face at least 3 times. Bleh. I wont go here anymore because Im tired of asking him to change his gloves before touching my food.
Great customer service
Nice surprise..kinda hard to find as it shares the place with a Wendys.. Prices are reasonable and quality was very good
I get lunch here regularly. Staff is friendly and Shawarma is great!
Mixed feelings about this joint. The food is usually spot on, but the service around can be hit or miss. Theres one guy who is amazing, friendly, and gives the best customer service - and then theres one who seems to be his opposite, rude, mumbles, doesnt honour order requests, and clearly doesnt want to be there. We picked up an order for my birthday dinner and had a coupon for a free sandwich from their loyalty system. When I presented the coupon the less than stellar employee said he couldnt accept it as System down. System down. Nothing I can do. All shawarma sandwiches from here are great, but dont expect to use their loyalty system or get the best service.
Food was good. The Bathroom was disgusting, tables were filthy, and the building looks like it s falling apart. They don t recycle and also give plastic for dine in.
Good shawarma. I have tried the platter and the sandwich, both are awesome.
It very good
I came here few times because I liked the food and the service was ok! The place itself is (meh) really old! Today i had a very bad experience : the guy preparing the food was super annoyed and almost agressive! It was like I was bothering him, and he had a very bad attitude! I understand that bad days happen to everyone, but don t throw it on me ! If you don t like your job don t take it on customers!!! To be honest i just got shy of leaving like that! I regret staying, and will not come back to be badly treated! The owners should train their employees to be polite with the customers because the way you offer a service matters! I am super disappointed! Never coming back! So I guess many will do the same as I was looking at the comments!
Good one I love to visit again
Delicious - they take care in their prep and dishes.
So much food, so full, must sleep.
I eat here all the time. The staff is amazing and so friendly. They always make me the perfect shawarma. I always look forward to getting my meals from here as they are always delicious. Thank you for feeing me such yummy food.
Your typical shawarma place located inside a Burger King.
First time trying it today and the service was super friendly! The kind gentleman serving me gave me generous portions and made it look like a work of art everything was fresh & tasty! I will definitely recommend to family & friends amd for sure I will return. A+ service & quality
Good food, good and friendly service
Top notch ingredients. Chicken was awesome.
Best Sharma in town
Our local go to place for shawarma
One of the best shawarma places. Veggies are always super fresh, very good service and food is consistently good every single time.
It is often in the most unexpected places that you find the best flavors. This Shawarma place is the exact definition of that. Located next to a burger King the restaurant offers everything you would find in a typical shawarma place, however things are better, the food has a particular flavor, not toi most not too dry, just perfect. The staffs are friendly , no wonder there is always a line up and they are always busy. We will definitely add this place on our must go there places, from now on when we are in the area.
As a shawarma connoisseur and first time orderer, I was delighted by taste of both the chicken and falafel shawarmas and the side potatoes. The order was packaged with care, arrived nice and warm, and there was no excess of cutlery or napkins. Highly recommended!
Ordered chicken plate. Patatoes were old. Brown rice was red rice. Chicken wasnt the greatest but eatable. Spicy garlic sauce was good.
Super dirty i passed by when they reopened after the corona virus and there was spider webs near a window on a table booth acouple weeks after its still there . When i asked who cleaned here they told me noone .
NOTE: havent been here in a while Food here is/was amazing. Everything Ive tried is/was tasty. People are/were very friendly. Kind of a ghetto restaurant since its split with BK, but I always enjoyed food I got here. Hoping to try it again soon, and confirm/refute current reviews about changes here.
Awsome
Sorry, I have to give at least one star, in real they deserve a huge bug 0. Worst shawarma I ever had in last 15 year in Ottawa, I eat shawarma 3-4 times every week. Poutine is just garbage, they just put very little quantity of cold, yes cold, I repeat real cold gravy on their potato blocks, of course not fries....... waste of time, energy and money. It was really hard to control my anger...... I was so hungry...
I used to LOVE this place and used to eat here at least twice a week. Having revisited a couple of times recently, I can concur with some other reviewers that this place, at the very least, is not what it used to be. I found the whole experience, from ordering to eating, to be very underwhelming. Now I have to find a new favorite shawarma place.
Friendly staff food tastes good
Great prep and presentation.
This is a great place to have lunch or supper the staff and owner really care about the Quality of the food the portions are great for the price
I think it was the worst shawarma I ever had! Tasteless, dry chicken with soggy salad. This was at recently opened Carlingwood mall location. Never again.
