Kelseys Original Roadhouse in Nepean

75 Marketplace Ave Unit 6, Nepean, ON K2J 5G4, Canada

★★★★☆
(942 reviews)
Categories: Restaurant

About

Kelseys Original Roadhouse in Nepean, ON is your destination for an awesome and delicious restaurant and sports bar experience! Enjoy our classic Four-Cheese Spinach Dip, juicy double-stacked burgers, and unforgettable chicken wings, all while catching the game on our TVs. Take advantage of daily deals on happy hour and lunch, plus get 1/2 price wings every Thursday. Can't make it in? Order your favourites for delivery or takeout and enjoy Kelseys wherever you are!

Website
kelseys.ca
Address
75 Marketplace Ave Unit 6, Nepean, ON K2J 5G4, Canada
Plus Code
7795+X6 Nepean, Ottawa, ON, Canada
Time Zone
America/Toronto

Business Hours

Monday
11 AM–10 PM
Tuesday
11 AM–3 PM
Wednesday
Closed
Thursday
11 AM–10 PM
Friday
11 AM–12 AM
Saturday
11 AM–12 AM
Sunday
11 AM–10 PM

Services

Service options
Outdoor seating Delivery Takeaway Dine-in
Highlights
Great cocktails Sport
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Beer Braille menu Cocktails Coffee Happy-hour food Late-night food Small plates Spirits Vegetarian options Wine
Dining options
Brunch Lunch Dinner Dessert Seating
Amenities
Bar on site Toilets Wi-Fi Wi-Fi
Atmosphere
Casual Cosy
Crowd
Family friendly Groups LGBTQ+ friendly
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

4.1
★★★★☆
942 reviews

Most Mentioned

burger (39) wings (26) spinach dip (18) bartender (12) patio (10) nachos (8) fajitas (8) chicken parm (6) movie (6) chicken fingers (5)
5 stars
494
4 stars
231
3 stars
108
2 stars
46
1 stars
63
★★★★
December 13, 2024

Absolutely adore their service ! They have such passionate wonderful people that make the experience fun and warm. I hope they work on their menu more. I did not enjoy the food but their service man..... Very rare you get such amazing people like that anymore at a restaurant!

★★★★★
November 29, 2024

My family and I enjoyed a celebratory meal here earlier today and we were highly impressed with the quality of service we received from our waitress, Camila. Along with jovial atmosphere, though loud as expected at peak times, our food was yummy and delivered timely and Camila Kept good conversation and was extraordinarily helpful in recommending meals and refilling drinks etc. We will definitely be revisiting in the future!

★★★★★
November 28, 2024

Kelsey’s delivers on every level – excellent food, outstanding service, and a warm, inviting atmosphere. Highly recommend it to anyone looking for a top-tier dining experience. My server Camila was great she recommended their signature spinach dip which was amazing! Over all it was a great experience and we’ll definitely be back!

★★★★★
November 27, 2024

I went out for food with friends after seeing a movie. I hadn’t been to Kelsey’s in a while and had some questions about the menu. Our server Natasha was wonderful and super knowledgeable about all food and beverages options! I ended up going with the ultimate bacon & cheese burger, which she had recommended to me. It was great!

★★★
October 4, 2024

I ordered the ultimate bacon and cheese burger with sweet potato fries, it looked good but didn't really have any flavour, and the sauce with the fries tasted like water

July 25, 2024

Kelsey’s wing night used to be something we looked forward to but now it is a disappointment every time. I’m not sure when the wing sizes reduced, but they are tiny compared to what they used to be. They also come with hardly any sauce and over fried to the point that they are inedible. We will not be back to this location. I feel terrible for the servers who have to deal with complaints from customers because all of them are wonderful and always go above and beyond.

★★★★★
June 8, 2024

Natasha was my server and I can safely say with full confidence, best server experience I’ve ever had. Her energy was amazing and the conversation was outstanding. Emily, who worked the bar, came over to start a conversation with us as well when she heard we were talking about a certain artist. Both of those women gave us exceptional service. 10/10. Will be back again! Ps, the cake was phenomenal!

★★★★★
April 4, 2024

Emily B. was amazing! It was my first encounter with such an exceptional waitress. Despite the bustling atmosphere, her timing was impeccable. The fish was excellent, and while the fajitas were good, I'd rate the steak 4 out of 5. Although some parts were tender, others were a bit tough. The dessert provided a satisfying conclusion to the meal. I appreciated that the dishes weren't greasy or overcooked. The overall atmosphere was enjoyable.

★★★★★
December 21, 2024

Evelyn was an amazing waitress. Very kind and cheerful!! Thank you! Kid-friendliness: Evelyn was very sweet and accommodating with my 2 year old daughter Wheelchair accessibility: No stairs, wide corners.

★★★★★
December 21, 2024

Ali and Jamie are awesome and a constant that keeps us coming back. Dietary restrictions: Staff remembers allergies. Ali is amazing. Shes the best. Food : 5/5 |

December 19, 2024

A server hyped my table up for a special birthday surprise, not to deliver, leaving the birthday person very confused and embarrassed. I was also very embarrassed. Another person took pity and sang for us.. thank you. NOT a great experience overall.

★★★★
Local Guide
December 17, 2024

I love the chicken tenders ever since I was a kid. Nice staff just long wait times.

★★★★★
December 8, 2024

Amazing and my waitress was amazing 10/10 would recommend

December 8, 2024

We go out 2-3 times a week for dinner and always tip very well as we are also both in tipping industry s. We decided to try something new and give Kelsey s a shot seemed warm and inviting as we were seated however things changed very fast as we didn t even stay for the meal as by time our server Camila B. took our drink order she was asking for our food order aswell and we haven t even been seated 5 mins yet. We told her we needed a few minutes she came back within 3mins with the drinks and then asked again for our food order. We were shocked and felt very uncomfortably rushed we rushed ordered a appetizer in hopes we would have more time but she then re appeared and again asked if we were ready to order to which we replied with handing her our menus and letting her know we will just have the appetizer and then she disappeared and a manager brought us the bill. We feel extremely rude for not tipping however we have never been so put off so fast in a restaurant that seemed so welcoming. We will never be back.

★★★★★
Local Guide
December 8, 2024

Good place, good food and the waitress are so nice

Local Guide
December 1, 2024

My family normally loves Kelseys. My daughter, especially loves the kids pizza. We used the Kelseys app normally when we cant travel to the restaurant an normally things are fine. This time, her pizza came messed up. Not only did it have bacon (but on the app order you can clearly see I didnt select bacon), but it came in a huge mess. Not the driver jostled it, but like it fell on the counter (or worse) and was haphazardly thrown into the container (every other meal wasnt tossed around. To add to the grossness, it had the thin purple skin of an onion on some of the pieces like it fell cheese first and picked up debris. I was gaslight when I phoned until I pressed about it. Then I was told there was nothing they could do and phone the call center on the app (there is no link for customer service on the app). So we phoned customer service after I asked about a number on a Facebook group. Customer Service said they cant do anything and to have the manager to phone in. When I phoned back, apologetic for all this back and forth, they said you know what, come in tomorrow and well give you a refund. So I came into the restaurant today and was told the manager is on vacation. I cant help feel like they just want me to stop bothering. Clearly they dont actually care about customers. Its even sadder when, when asking for a call number in a FB group, a manager from another restaurant contacted me, apologized for what happened, and offered to make my daughter a pizza sometime.

★★★★★
December 1, 2024

Just had dinner and Emad A was our waiter. Loved the service & thank you for the great dinner :) will def come again!

★★★★★
December 1, 2024

very great dining experience with emad tonight!! :)

★★★★★
December 1, 2024

Great food, my server was Camila and she was quite friendly and efficient, great service overall.

★★★★★
December 1, 2024

Had Emad A. serving us tonight. While the restaurant was very busy, he did an awesome job.

★★★★★
December 1, 2024

Camila was a great server and treated me and my friends with respect and made the experience wonderful I would definitely highly recommend going to Kelsey s ,thank you camila

★★★★★
December 1, 2024

Camila was such a fantastic waiter, her service was excellent and she worked with expert timing. Absolute great experience.

★★★★★
Local Guide
December 1, 2024

Great service! Excellent bartenders!

★★★★★
November 24, 2024

Emad was our server and he was amazing. He had our drinks in under 5min and he consistently checked on us throughout. Was really great

★★★★★
November 24, 2024

Great service, fun environment! Special thanks to Kash and Jamie for excellent service!

★★★★★
November 22, 2024

It s our Cheers great people and the staff are wonderful. Shout Out to Emily , Ali, Megan, Kash, Jamie and so many more for always being so wonderful.

★★★★★
Local Guide
November 22, 2024

Had dinner last night at Kelseys here in Barrhaven. We were served by Emily Bedford, and she was amazing. Great, friendly service , attentive all evening. Just wanted to say what a great night we had, thanks to her. 5 stars!

★★★★★
November 22, 2024

Always the best service and the best burgers in Barrhaven. Jamie always has a smile to greet her customers,

★★★★★
November 22, 2024

The most amazing girl Alli at barrhaven location. She took care of me and my children. Thank you so much Alli

★★★★★
November 22, 2024

Had the best Monday night, all of the staff were so welcoming, attentive, and really made my day. The food was just as good, I highly recommend their chicken wings! Will return soon!

★★★★★
November 22, 2024

I must say Alli and everyone else that works at Barrhaven location are amazing. Amazing to me and my kids also my parents too. Thank u so much for my outtings with my family so amazing. Tina and Family Food

★★★★★
November 22, 2024

The atmosphere was cozy and welcoming, with a great ambiance that made for a relaxed dining experience. Our waitress was kind and friendly, always attentive without being intrusive, adding to the overall positive vibe of the evening. I would definitely recommend Kelseys Roadhouse for a great meal out!

★★★★★
November 22, 2024

Emad was a great server

★★★★★
November 22, 2024

Emad is the best server here at Kelseys

★★★★★
November 22, 2024

Emad A great server

★★★★★
October 22, 2024

I would like to point out a couple of things regarding this location 1- The franchise owner of this location is fantastic to deal with ( Keith Langedoc ) 2- The service and staff out of this location is well above 100 percent and make they are giving 150 percent towards the clients. 3- I would really like to point out that ( Jamie the GM ) is the exact right person for the roll of Dm . As she show Extreme customer service and goes out of her way to make sure that every customer has the most enjoyable time while they re in this location. 4- I can say that Jamie has dealt with myself and wife a year ago when we celebrated our 35th wedding anniversary and she made sure everything thing went well for dinner. I would like to point that Jamie this year has gone all out to help me get our 36th wedding anniversary dinner together and set up for tonight that I could not ask for anything more from her and the staff here at this location. I have to point out that this GMJamie is what most restaurants would and should want to have as a GM. I would have to say to anyone if you re looking for a good and friendly and family location for dinner or just a fantastic night out I would recommend this location to everyone and anyone. Kid-friendliness: The staff always make sure the kids are treated the best way they should be as kids in this location Wheelchair accessibility: It s front door access to any person with a disability.

★★★★
Local Guide
October 22, 2024

Menu is fair as are prices. Like many chains you dont get the same experience every time you go. Staff are amazing.

★★
October 22, 2024

Forget value for dollar. I ve been here in the past when I was completely satisfied. This time however, the appetizer was sub par with obvious signs of skimping on ingredients. Forget value for dollar; a couple beers, a glass of wine two appetizers and a salad cost us $115.00. ridiculously overpriced for what we ordered.

★★★★★
October 22, 2024

Emad was our server for our experience and he was absolutely excellent! Brought great, happy and caring vibes for our meal! Would definitely come again just for his service!

★★★★★
October 22, 2024

Emily was amazing!! Gave the best recommendations and everything was great! Will be back again

★★★★★
Local Guide
October 22, 2024

Emily is always phenomenal! Great recommendations and super friendly service. Definitely has earned her tenure here.

★★★★★
October 22, 2024

emily was fabulous at the bar

★★★★★
September 22, 2024

Hurried here to give a shoutout to the Kelsey s manager at Barrhaven working this night. Her support to me was beyond doing her job, it was her being a very kind human. I m amazed! I didn t get your name, but a big thanks to you for putting heart into your work. It means so much!

★★★★
September 22, 2024

The seevice was perfect. Waiters were very helpful, and it had a bubbly personality. I am Nigerian, so the dishes were sort of different for my tongue, so i would probably try another meal next time. I saw the huge burger, which is very Canadian, so i would try that next time.

★★★
Local Guide
September 22, 2024

Service is great but the food is so generic and over priced especially when you look at the serving size

★★★
September 22, 2024

Food was good, however the portion sizes are really small for the price. Also disappointed with the lack of vegetarian options, they used to have more but now its basically just a veggie burger or some sides. The service was good and the wait staff was very friendly and attentive, I just dont know if Id go back because of the prices, since the portions were so small we left still hungry.

★★
September 22, 2024

I come to this location quite often but today was by far the worst experience I ever had. The overall food taste was not bad not as usual though but the service was bad. We were a group of four moms and four kids, we ordered our meals and the food came after a while with a small mistake which was all fine. The server was ok but she was not the best. The problem started with the fact that she came Over after we almost finished eating and asked if she can issue us the checks as she needed to leave. We said it s fine but we still need the dessert for the kids. I can t describe how she was acting since that moment, She was rushing us to finish with out even taking out our plates and clearing the table which is usually the standard act in all restaurants, she brought the dessert to the kids while asking as to pay without even clearing any space in the table for the kids to eat freely. We wanted to have coffee but because she was just rushing us to pay so she can close her table we could not. So we ended up saying that we still want 3 coffee and we can pay later through another server, so she ended up bringing 4 coffee and she litterly dropped them at table and spilled the coffee and did not even care, we said that we only ordered 3 so she took that forth one away quickly and rudely. I understand that she might be late for something but it s a management issue that they force the employees to stay beyond their shift not the customer problem. This happened around 9 pm while the restaurant is still open for at least another two hours and there are 3-4 other servers available. I don t understand why would she rushed us to pay when we didn t not even express that we are done and want to leave. She made us quite uncomfortable during our stay and ruined the evening for us.

★★★★
September 22, 2024

Had the honey garlic chicken wings. Theyre pretty good!

★★★
Local Guide
August 22, 2024

The service I had today was excellent! Sarah was very nice to my colleague and I. I have to say though I was a bit dissatisfied when the $10 happy hour pitchers came out and it was about 3/5 of the size of a regular pitcher. Ovb it s not the end of the world, but they should advertise that on their happy hour menu. Other than that the $10 nachos were pretty good.

★★★★★
August 22, 2024

Madison was quick, efficient, and friendly! We ll definitely be coming back.

★★★★★
August 22, 2024

Great dinner! Naliya was our server .she was amazing! Super personality, knowledgeable, took great care thank you!

★★
Local Guide
August 22, 2024

Food was passable, the bar service was poor, my friend ordered a scotch and water (on the side), they delivered it in a medium sized tumbler full of water with a shot in it, the waitress didn t know the difference between rye, bourbon and scotch. As we were leaving the bar area got very loud and a large amount glassware was broken

★★★★★
Local Guide
August 22, 2024

Food was great. Service was just as good. We go here often for lunch as a work group and are never disappointed.

August 22, 2024

Complete disorganization. I ordered a simple take out meal (chicken wings). Was told they would be ready in 15 minutes. I showed up in 30 minutes. Host said she would check on the order. I was left sitting there with no communication for a further 15 minutes before I asked what the deal was. Was told that it didn t look like the order was punched in. When I asked to speak with the manager, was told the manager was out picking up ice cream. Host was complaining about how busy the restaurant was, but it wasn t even 1/2 full. I like Kelsey s in general, but I will not return to this location.

★★★★★
July 22, 2024

Dietary restrictions: Gluten free Food

★★★★★
July 22, 2024

We just had Ashley as our server and she was amazing ! Went above and beyond and made the experience enjoyable . Highly recommend coming to this location. Food was also great and service was fast.

★★★★
July 22, 2024

Food is ok but the customer service is excellent!

★★★★★
Local Guide
July 22, 2024

Great burger and side salad! We sat at the bar and they were able to get us out in 45 mins to be on time for our movie showing. Parking: Parking behind the restaurant.

★★
July 22, 2024

We usually enjoy our meals at Kelsey s, unfortunately our latest experience was not a good one! Although appetizer s and kids meals came out quickly enough, our food took over an hour to get to us and some dishes were cold when we finally got them. We did observe that many customers that arrived after us ordering same items were getting their food in timely fashion! We also brought an ice cream cake for a birthday celebration and when cake came to table it was in a melted state! Although we complained about timing to both our waiter and floor manager, they assured us they were bumping up our order,apologized for lengthy delay and offered 10% discount off bill, we (party of 8) will not be returning to Kelsey s anytime soon!

★★
Local Guide
July 22, 2024

Ordered pickup today. Nashville Hot Chicken Sandwich was sloppy, tasted old, bland, and definitely not spicy what so ever. Sweet potato fries weren t cooked very well and were very soggy.

★★★★★
Local Guide
July 22, 2024

Couldn t say more about our experience today. On a trip with our 5, 4 and 2 year old. The waiter was engaging, attentive and fun for our kids. Food was fantastic and everyone was in a good mood during and after our lunch experience.

★★★★★
June 22, 2024

Had an amazing experience! Mary was an amazing sever and our food was delicious. Definitely coming back! :)

★★★★★
June 22, 2024

I was in Ontario for a few days and this restaurant was the best part of my trip. Our server Cody has phenomenal smile it s literally brightened my day.

★★★★★
Local Guide
June 22, 2024

Excellent atmosphere good food

★★★★★
June 22, 2024

love love love it!!!

★★★★★
Local Guide
June 22, 2024

The service here was fantastic! Huge portions and Mary was super super friendly and accommodating. Excited to come back!

★★★★★
June 22, 2024

Amazing attitude and skills as serving

★★★★★
June 22, 2024

Mary was so quick and the most amazing server on earth !

★★★★★
June 22, 2024

Kid-friendliness: Mary saved my life. She needs more money. Steven Kerr is a blessing to the food life. He needs more money too Food

★★★★★
June 22, 2024

Mary was great

★★★★★
June 22, 2024

mary was phenomenal! have never experienced such amazing service! I wanna be her friend so bad!! such a joyful person & she has cool tattoos

★★★★★
Local Guide
June 22, 2024

I recently had the pleasure of being served by the greatest bartender of all time, Ali D! From the moment I arrived she made me feel at home with her great attitude and amazing personality. Best restaurant experience of my whole life !!!

★★★
June 22, 2024

Parking: Handicap parking too far from door! Poor design. Please add handicap parking close to door. Design should have included this as a priority Food : 4/5

★★★★★
June 22, 2024

U know i honestly didnt plan on going here . My daughter was turning 20 and this was her first choice ove Thai...a great pizza place. I was very happily surprised . We had the balsamic two chicken breast meal that I shared with my wife... delicious...and more than enough for two. My daughter has a steak and cheese sub. She was happy to enjoy real steak cuts and a wonderful steak and cheese sub with a gravy dip. We also had some pan cookie and ice cream desert....Ive been to rainforest Cafe in Disneyland ....this desert beats their volcanoes desert...look this place delivers well above the price of the bill....one sitting and Im a huge fan. Take a group and have fun and enjoy

★★★★★
June 22, 2024

Wish i could give more then 5 stars for emily and natasha. Natasha was my server and emily came over to chat about taylor swift - so fun. The food was also slay but natasha and emily will be the reason i come back for sure. They are the bomb dot com and we love them <3

★★★★★
June 22, 2024

Mary is our favorite waitress .we come back every week because the service is amazing

★★★★★
June 22, 2024

Amazing service by Mary.

★★★★★
June 22, 2024

I LOVE THIS PLACE!! We come here every week and we all love it. Mary is the absolute best and we sit with her every week because her service is absolutely impeccable! GIVE THIS GIRL A RAISE!!!!

★★★★★
June 22, 2024

We love Mary!! We ve been sat with her for wing night every week and she s always so friendly and helpful. We get so excited to see her every week!

★★★★★
June 22, 2024

Amazing service

★★★★★
June 22, 2024

Mary C is my absolute favourite !! She s so full of positive energy and she makes every visit 10x better. I can t recommend her enough, she s the best ! She makes sure you have everything you need & are always satisfied. She deserves all the praise !

★★★★★
June 22, 2024

Madison was the best server I ve ever had in my life, the service was super quick and the food was super delicious.

★★★★★
June 22, 2024

I came into Kelseys Barrhaven today and a bar tender named Ali D was helping me out and she really helped me out with the menu and service. She is very knowledgeable about the food and drinks. I hope to come back and have the same service as she does. Vegetarian options: They work to make it for those who ask. Kid-friendliness: Always welcoming

★★★★★
June 22, 2024

This review has been a long time coming. I must say the staff have been nothing but welcoming and accommodating over the years that i have frequented Kelseys in Barrhaven. In particular, bartender Ali D. has always gone above and beyond with her service, infectious and outgoing personality and incredible memory!! The staff are fantastic and had made it a very welcoming experience. And a final Thank you to GM Jamie and Kash and Ali for always being welcoming and offering a friendly and fun experience at Kelsey s.

★★★★★
June 22, 2024

Ali, you are amazing! Keep up the good work! Its always a pleasure being served by you!!

★★★★★
Local Guide
June 22, 2024

We had a great experience at Kelseys in Barrhaven yesterday. I had tired and cranky kids and out server was INCREDIBLE with them. Her kindness and service turned a potentially terrible night into a great one. And the food was great too! Thanks for a great night Ali!

★★★★★
Local Guide
June 22, 2024

Dietary restrictions: Gluten free options Food

★★★★★
June 22, 2024

Natasha was such a nice waitress we had her on Father s Day and she was such a vibe:D !

★★★★★
June 22, 2024

My family brought me to Kelsey s to celebrate Father s day, we had a blast, The food was good atmosphere too, but above all we got served by Natasha. She was more than fabulous quick, helpful with a big smile on her face. Myself and my family will be back because of the good service that she gave us two thumbs up to Natasha

★★★★★
June 22, 2024

Natasha: Such a nice waitress, quick , food was good, good vibes, just good service in general

★★★★★
June 22, 2024

Natasha made our experience very pleasant. She was so friendly and provided an excellent service.

★★★★★
June 22, 2024

I come to Kelsey s very often and I ve never had such a great experience like I had with Natasha. She s such a great waitress, very nice and welcoming. Her vibe was amazing she s really good at her job, best waitress I ve had !

★★★★★
Local Guide
June 22, 2024

Had dinner this weekend with a few friends, Ali was very nice and genuine. Food was good, Ali made us feel like we were regulars. Will have to come back!

★★★★★
Local Guide
June 22, 2024

I moved from Barrhaven almost 10 years ago and each time Im back in town I stop by this location specifically for Alis service! So much has changed in Barrhaven but one thing that remains the same is the great service around the bar at Kelseys, Ali still hasnt forgotten my order

June 22, 2024

Cheese burger and fries took half hour just to pack to go ! I think the cook not getting paid!

★★★★★
May 22, 2024

Natasha was a really great waitress. She was pleasant and made our experience more enjoyable. We had the cheese spinach dip and it was delicious! We will come back to this location (Barrhaven).

★★★★★
Local Guide
May 22, 2024

Great wings !

★★★★★
Local Guide
May 22, 2024

Excellent atmosphere. Great place for a drink or even a dinner with the kids

★★★★★
May 22, 2024

I would love to give a shout out to Ali, who served us on May 4th 2024. She was amazing sweet, gregarious and very personable. All the servers there were working beautifully as a team, helping eachother out. My children loved her and we had the greatest time. The food was amazing!! I highly recommend taking your family there or go on a date. Very clean and happy atmosphere at this location. Ill definitely be back with my boyfriend and children.

★★★★
Local Guide
May 22, 2024

The food was great. The ribs literally fell off the bone, the wings were meaty and crunchy, and the fries were the best I can remember having in any restaurant.

★★★★★
Local Guide
May 22, 2024

Great food, reasonable prices, pleasant staff. What else can you ask for?

★★★★
Local Guide
May 22, 2024

We went to Kelseys on the Monday night after Mothers Day to avoid the Mothers Day crowds. That worked out perfectly as there were no crowds and we were able to be seated right away Our server was fantastic. He had a good sense of humour about him and was very attentive to our needs. My wife had the Thai Chicken Curry Bowl, while I had the 8 oz Classic Sirloin with Shrimp Im not a curry fan, but my wife tells me that her Thai Chicken was excellent. My Shrimp was also excellent, but I felt the Sirloin fell a bit short of the mark. Though it was perfectly cooked and nicely seasoned, my beef was somewhat sinewey which, unfortunately, spoiled the enjoyment somewhat I thought the room temperature was just perfect, but my wife wished the room was a little warmed. As the size of our entrées was just right, we ordered desert. Because my wife wanted to be a bit warmer, she ordered the Lava Cake, while I ordered the Butterfinger Ice Cream Cake. We both enjoyed our desserts tremendously About a month earlier, I visited the same Kelseys for lunch (not reviewed). I enjoyed the background music much more at this earlier visit than last night. On the first visit, the music was more sedate and did not interfere with conversation; whereas, at times last night, we had to repeat things more than once in order to be heard. Also, as you can see in the attached photos, the direct overhead lighting can make for a lot of shadows The restaurant entrance is fully accessible, with wide, powered doors. There is no dedicated parking for the restaurant, but there is generally plenty of street and other nearby parking available

★★★★★
Local Guide
May 22, 2024

Great place to grab a pint and catch some sports. The food was great and we were helped by Ali who provided top tier service

★★★★★
Local Guide
April 22, 2024

Good ambient , excellent service and off course delicious food

★★★★
March 22, 2024

My wife and I went for date night here and we were not disappointed. We were told it would be about a 20 minute wait to be seated and the staff were extremely accommodating and said we could sit at the bar and get drinks while we waited. Upon ordering our drinks my wife realized that she had ordered a wine she had tried previously that she did not like. Once we were seated promptly to a table my wife asked if she could exchange her glass of wine for one she knew she liked. Shortly after the manager arrived at our table. She was friendly, warm, and exchanged my wife s glass of wine for another wine she enjoyed. I cannot stress enough just how great the managers presence was. On top of the outstanding service; Kelsey s has truly elevated the quality of their food. And they accommodated my wife who was still able to enjoy the famous spinach dip with corn chips because she s gluten free. We will most definitely go back to this location.

★★★★★
Local Guide
March 22, 2024

Went

★★★★
Local Guide
March 22, 2024

Great place to chill and great eats

★★★★
Local Guide
March 22, 2024

I always enjoy the food and service here. Comfort food with delicious drinks. However we were sat by the corner window and it is freezing. The waitress herself is shivering. I had to put on two sweaters and I can see the paper napkins flapping as there is a draft. Other than that everything is good

★★★★★
February 22, 2024

Great food.

Local Guide
February 22, 2024

Pretty bad experience, my girlfriend, and I went for a night out, her chicken wings came out cold, and the steak from my fajitas was so rubbery you couldn t even bite through it, on top of that it costed me $90, will absolutely not be going back to this place, or even Kelsey s for that matter

★★
February 22, 2024

Waitress was not patient with our hockey team. Service was very long for a big staff Very hot in the restaurant Food : 3/5

Local Guide
February 22, 2024

Absolutely awful. They are out to lunch. Went for dinner on Saturday night - asked hostess for menu 3 tines, waiter nowhere to be found and kept disappearing. I had to keep chasing him down to order. Then we finally left. Its almost like they did it on purpose. Lol Dont go, will never go back. Sheer chaos.

★★★★★
Local Guide
February 22, 2024

While they seam to be short on staff. They do everything they can to make sure it does not affect service. Decent lunch menu .

★★★★★
Local Guide
January 22, 2024

Excelent quality in food and service. Nicesr waiter ever. 100% recommendable. Kid-friendliness: Very kind and gentle waiter with my daugther.

★★★★
Local Guide
January 22, 2024

Ok, food, but ribs are usually overcooked. Service is fast with food and drinks. The place is nice and clean with good music.

★★★★★
January 22, 2024

Great place for drinks and meals. The atmosphere is nice and so are the people working there. Go for it!

January 22, 2024

The place has lost its touch and five customers!!! For a Saturday evening (8:00) the place was half full. The menu was downsized, the prices have skyrocketed and the portions have taken a nose dive. I had their Serious Chicken Ceasar Salad for 15.00 served on the smallest bowl Ive seen. The paper thin chicken was dry, artificial bacon bits, I counted 5 croutons and the salad portion was not nearly what it used to be. Seriously? My guest had the fish and ships. The batter was over cooked, the fries were soggy and greasy. My other guest ordered the Ultimate Bacon and Cheese what looked like dog food served with the smallest order of oily, soggy kettle chips Ive seen. The ice tea was bland and seemed watered down, the soft drink was flat. Well definitely not going back. I find it odd that the owner thanks when the place receives good reviews yet doesnt responds to negative ones. Shows how lack of accountability.

★★★★
Local Guide
January 22, 2024

A great roadhouse restaurant with excellent food and great service Simple decor and an elaborate menu ensures there s something for everyone. A two roomed restaurant that has a full on only dining area as well as a bar area that gives you many seating choices.

★★★★★
Local Guide
January 22, 2024

A local favorite in our household

★★★★★
January 22, 2024

We were incredibly fortunate to have Justine help us celebrate a special birthday. The service was fantastic, our food and drinks were amazing ! Thank you for the wonderful evening :) <3

★★★★★
Local Guide
January 22, 2024

Great selection of quality food and drink. Excellent staff.

★★★★★
Local Guide
January 22, 2024

I recommend this place The meals are delicious Excellent customer care, other places must learn from here

★★★★★
January 22, 2024

I love it. The staff is great. The drinks options are fantastic. Our waitress was Marie and she was wonderful!

★★★★★
Local Guide
January 22, 2024

I had the soup and salad trio and it was one of the best lunches Ive had in a while. The sonoma salad was fabulous. I wish more restaurants would add this type if meal. Vegetarian options: Lots of choice. Not just salad

★★★
Local Guide
December 22, 2023

If you order a Caesar salad for takeout check your lettuce before leaving the restaurant, this is the type of lettuce I got, and no dressing.

★★★
December 22, 2023

Dissappointed in the new fajitas that now are flavourless and nothing special. Could easily buy deli chicken chunks and throw some lettuce, tomato and cheese with a grocery pack of soft shells and recreate the new recipe. Considering the fajitas have increased in price by $10 since onset of pandemic inflation one would think the fajitas would be improved, not the reverse. Sadly my favorite, go-to delivery food is no longer. I hope that Im not the only one disappointed with the change and management decides to revert back to the old recipe.

★★★★
Local Guide
December 22, 2023

service is very nice i love this place and food it was delicious

★★★★★
Local Guide
December 22, 2023

Beet and goat cheese salad is a favourite. Parking: Park behind the restaurant to avoid having to cross the busy 4-way stop intersection at Riocan and Marketplace. Food : 5/5 |

★★★★★
Local Guide
December 22, 2023

Had a great experience here. Unfortunately, I dont remember our servers name, but she was wonderful! Very funny and nice to chat with. Food was excellent and my partner and I had a wonderful time. Vegetarian options: The vegetarian options are lacking -- you can get a burger and some of their appetizers like the spinach dip. I think there might be one or two other dishes but I cannot recall them. Luckily, you can sub the veggie patty into any of the normal burgers, so at least there is some variety.

★★★★★
Local Guide
December 22, 2023

Fantastic service and delicious food. Our server Katie was fantastic! I d return just for her service.

December 22, 2023

Dry not properly cooked steak, old twice friend fries, dry flavour less mashed potatoes, gravy is below average. Best part of my meal was ketchup. If you re in the area and looking to eat food for a low cost don t waste your time here go to broadway.

★★★★
Local Guide
December 22, 2023

I visited Ottawa for the day and stumbled on Kelseys. If youre looking for an all-American style kinda spot, this is a good option to consider. The service was very friendly, restaurant clean and many items to choose from on the menu. We ordered the spinach dip appetizer, and had burgers for our main meal. Hot, fresh and totally worth it. I added the cheese special to my fries. They have nice summer drinks that can be ordered as mocktails which was nice a option. Would totally go back

★★★★
December 22, 2023

If you are looking for a decent western food and live around barrhaven, you have kelseys I don t know whether the server was having a bad day or just got so tired of everything,,, but the service wasn t that good honestly.. she was really dry faced and tone with manual service but she served everything we ordered,,, so i guess she did everything she could as a server Food were good, steaks are great and pastas are ok! Price just average But still will visit here again later i think !

★★★★★
Local Guide
December 22, 2023

Cool atmosphere and good food.

★★★★★
December 22, 2023

Good food and customer service. Slight hiccup with our order but Steven (manager) addressed and corrected it right away!

★★★★★
Local Guide
December 22, 2023

Great food service and atmosphere

★★★★★
Local Guide
December 22, 2023

We love it here.

★★★★★
Local Guide
December 22, 2023

I give this 4.8 stars LOL Service was amazing Food was oh my God to die for The only negative thing I could think of is the gravy was maybe maybe lukewarm at best. But the taste 1000% made up for it Other than that the food was absolutely amazing 100% will be back

★★★★
Local Guide
December 22, 2023

Great food, great service. Highly recommend the hot chicken sandwich.

★★★★★
Local Guide
December 22, 2023

Great restaurant with comfortable seating, i love spinach dip and drinks

★★★★★
December 22, 2023

Vegetarian options: Vegan options Food

★★★★
December 22, 2023

I got thirsty

★★★★★
Local Guide
December 22, 2023

Amazing service for lunch! Delicious soups and sandwiches and the house salad the best house salad I ve ever had!! Parking: Easy and lots of free parking

★★★★★
December 22, 2023

Great place for a nice bite before the movies! Great Staff family fun environment!! Best breaded wings in Barrhaven!! Food

★★★★★
December 22, 2023

Where everybody knows your name!!! Always welcomed! Fantastic staff!

★★★★★
December 22, 2023

Ali and Jamie are extremely courteous and professional! I would definitely recommend Kelsey s!

★★★★★
December 22, 2023

Jamie has always given fantastic service !! Great apps and yummy drinks (booze free ones too !)

★★★★★
December 22, 2023

Awesome food and experience!!

★★★★★
December 22, 2023

Fantastic

★★★★★
Local Guide
December 22, 2023

Great Staff & Amazing food, best atmosphere ever!

★★★★★
December 22, 2023

Amazing food service and atmosphere

★★★★★
December 22, 2023

Our absolute favorite place to sit is the bar area. The girls Ali and Jamie know every single one of their customers and they take great price in providing exceptional service. It is the place we look forward to going at the end of a busy work day or work week!!!

★★★★★
Local Guide
December 22, 2023

Every time I come here I m made to feel like part of the family. Whether it s Ali, Jamie or Emily - the service is impeccable. #TheBestKelseys #BestService 10/10 recommend

★★★★★
December 22, 2023

Great food and our server was great!

★★★★★
December 22, 2023

Always a great experience!

★★★★★
Local Guide
December 22, 2023

Food is ALWAYS good never disappoints and the staff is lovely

★★★★★
Local Guide
December 22, 2023

Best cheese dip and fabulous food. Good value for your money.

★★★★★
December 22, 2023

Excellent service Parking: Great Food : 5/5 |

★★★★★
December 22, 2023

Morgan was absolutely amazing and sooo helpful!

★★★★★
December 22, 2023

Lovely service!!!

★★★★★
Local Guide
December 22, 2023

After an incredible OSU Soccer Festival (September 29-30th, 2023), we were famished, and had an amazing experience at Kelseys. Our waitress Zoe was excellent, personable and very attentive. Kitchen put out fresh, and oversized potions that most certainly created value! That Cajun shrimp appetizer was unforgettable, a great twist on calamari... we so enjoyed our entire experience. Thank you!

★★★★★
December 22, 2023

Mary C was amazing!!

★★★★★
December 22, 2023

Mary was great and very pleasant Parking: Easy access Food : 5/5 |

★★★★★
December 22, 2023

Mary is the BEST server.. always want to sit in her section!!!

★★★★★
December 22, 2023

Mary was fantastic

★★★★★
December 22, 2023

Many was awesome!!! Thank you!!!

★★★★★
December 22, 2023

Amazing service, special thanks to Kashwayne working the bar very attentive and making sure we get what we need.

★★★★★
December 22, 2023

Natasha served me! She was very kind and polite and I would absolutely come back to eat here again because of her great service!

★★★
Local Guide
December 22, 2023

I found the food was not as good as usual. It lacked flavour and was not hot enough.

★★★★★
Local Guide
December 22, 2023

after work a relaxing place to stay, eat and drink!

★★★★★
December 22, 2023

Natasha helped me choose between the buffalo chicken potato skins and the four cheese spinach dip, and didnt rush me on making my decision. Would definitely come back again!

★★★★★
Local Guide
December 22, 2023

Had a very nice meal and beer here today. Everything at our table was great (steak, bacon and Swiss sandwitch, fish and chips, steak).

★★★★
Local Guide
December 22, 2023

Kelseys has been one of our go to restaurants for years. On our last visit, my wifes salad was full of wilted lettuce. I checked the lettuce on my sandwich and to was bad. It only takes one bad visit for us, we will not eat at the Barrhaven Kelseys again.

★★★★★
Local Guide
December 22, 2023

Very Canadian experience! Friendly staff, easy going, beer on tap Vegetarian options: Lots of vegie options Food : 5/5 |

★★★★
December 22, 2023

Mary makes the best drinks! Love the recommendation for five nights at Freddy s

★★★★
Local Guide
December 22, 2023

Was very good, although was a little slow for how empty the restaurant was at the time

★★★★★
Local Guide
December 22, 2023

I went here for some food and a pint. I ordered rice as a side, and waiter heard fries. So when I mentioned it, I got it all replaced quite efficiently. Food was good and I had a great meal. Neighboring place to return to.

★★★★★
December 22, 2023

Great service, good food

★★★★★
December 22, 2023

Friendly staff, good food, great atmosphere Vegetarian options: Vegetarian dishes available Dietary restrictions: Tell them what you want and they ll make sure of it

★★★★
Local Guide
December 22, 2023

I like kelseys ao much. I wrote a now published book at the Bank Street obe. Tonight, Emily is awesome. I am not eating just relaxing, but the 4 from a 5 is the issue of closing at 10. That is sad. Do my decision next time iqq guess is ..sorry Emily...but go the 2 blocks to Barley Mow.

★★★★★
Local Guide
December 22, 2023

We went for dinner with our three sons after the local Santa Claus parade. The food arrived from the kitchen amazingly fast, and so full of taste.

★★★★★
Local Guide
December 22, 2023

The food was AMAZING!!! I had never tired poutine before and now it is one of my favorite foods that I have ever tried.

★★★★★
Local Guide
December 22, 2023

Fabulous !

★★★★★
Local Guide
December 22, 2023

Lunch was great, prices reasonable

★★★★
Local Guide
December 22, 2023

Good food and friendly staff!

December 22, 2023

The waiter and hostess was very rude, we had a reservation at 7 but when we arrived the lady was so rude she didn t even check for our reservation and just seated us and then the waiter was very slow and careless to the point where we had to ask for cutlery and even when we did she took 10 minutes to bring it out and then when we asked for ranch she said she would get it but after about 15 minutes she didn t come with the ranch. We have been going to this exact Kelsey s for the past year and a half and have never experienced anything like this . My dad was very hurt and felt disrespected