McDonald's in New Glasgow

731 Westville Rd, New Glasgow, NS B2H 2J6, Canada

★★★☆☆
(292 reviews)
Categories: Fast food restaurant American restaurant Breakfast restaurant Cafe Hamburger restaurant Restaurant

About

From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Website
mcdonalds.com
Address
731 Westville Rd, New Glasgow, NS B2H 2J6, Canada
Plus Code
H8HJ+W4 New Glasgow, Nova Scotia, Canada
Time Zone
America/Halifax

Business Hours

Monday
7 AM–10 PM
Tuesday
7 AM–10 PM
Wednesday
7 AM–10 PM
Thursday
7 AM–10 PM
Friday
7 AM–10 PM
Saturday
7 AM–10 PM
Sunday
10 AM–8 PM

Services

Service options
Takeaway Dine-in Delivery
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible toilet Wheelchair-accessible seating
Offerings
Coffee Late-night food
Dining options
Lunch Dinner Counter service Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Family friendly Groups
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot

Reviews

3.4
★★★☆☆
292 reviews

Most Mentioned

coffee (15) tables (3) floors (2) cash (2) pies (2) people (2) chicken nuggets (2) drive thru (2) gloves (2)
5 stars
91
4 stars
76
3 stars
48
2 stars
26
1 stars
51
★★★★★
December 8, 2024

Employee named June at Walmart McDonald's New Glasgow is by far one of the greatest employees and assets to this McDonald's location. Always cheerful, always courteous and friendly and very prompt and professional and polite. She gets orders correct and makes the whole experience satisfying 😁

★★★★★
July 3, 2024

Super active reception. Nice staff and gesture. Quick service.

June 3, 2024

This place opened at 7am. Yet as of 8:05am their cash still wasn’t onpen and I was told I had to wait 10min to order. Someone should get fired over this

May 30, 2024

I was violently ill 2 hours after eating breakfast here. This place is terrible!

★★
May 14, 2024

Service was fast whoo!!! But Coffee was warm not hot. I can dip my finger without burning. Fries was soggy and warm probably sitting in the bagging tray for more that 20 minutes. Didn’t bother to complain. The staff looked stressed already lol. But the owner should know that this restaurant is not well managed.

January 4, 2024

Workers are so unmotivated unhappy and unfriendly food is horrible I just left tonight after spending 20$ and my fries are ice cold. Would definitely recommend going and looking for food elsewhere if your hungry

May 1, 2023

Slowest McDonald’s I have ever been to ordered two burgers and a poutine took 20 minutes never seen Amgen move so slow. Mean while a lady’s counting the cash not making food and to make it even better not one person touching the food had gloves on yum I can’t imagine how many health codes that violates

December 2, 2022

25 mins to even make an order, another 15 to get it when only two people ahead of me, this is comon at this store. Stalff mauling the food with dirty hands, no gloves. Store is always full of garbage, dirty tables and floors. Supervisor has a real attitude problem, always see her ridiculing customers. Terrible store , and staff can care less.

Local Guide
December 22, 2023

Worst place ever shifty service and very dirty..Save your money and go to Wendys.

★★★
Local Guide
December 22, 2023

Highly overpriced ...

★★
Local Guide
December 22, 2023

Not enough staff, food it typically, not very clean

★★★★★
Local Guide
December 22, 2023

The food was so good, definitely try!

★★
December 22, 2023

Always forget the added extra fries not happy

December 22, 2023

insane slow

Local Guide
December 22, 2022

Terrible. They need to get their sht together... More than 20 minutes in drive through for a simple drink.

Local Guide
December 22, 2022

Standard of food at McDonalds has fallen dramatically.

★★★★
Local Guide
December 22, 2022

Great coffee fast service

★★
Local Guide
December 22, 2022

Was slow, no one waited on me for the first 10 minutes there and there was no other people in line, so I left to buy something to eat elsewhere.

★★★★★
December 22, 2022

Great

★★★
Local Guide
December 22, 2022

Slow service.

★★★
Local Guide
December 22, 2022

Good milkshakes, friendly service

★★★
Local Guide
December 22, 2022

Took absute ages

★★★★
December 22, 2022

Its McDonalds, what can you say. Staff is kinda. Half the food made wrong... just a typical McDonalds

Local Guide
December 22, 2022

Used to get a nice big Mac now its a joke wouldnt eat there anymore

Local Guide
December 22, 2022

Not a clean table anywhere had to eat in the car.

★★★★
December 22, 2022

Love their coffee

★★★★★
Local Guide
December 22, 2022

Awesome as always

★★★★
Local Guide
December 22, 2022

Not too crowded, good and fast service. The crew members are very kind.

December 22, 2022

Mc Donalds refuses to stock vinegar as a condiment .......whats next bring your own ketchup. Ive been eating McDonalds for 40 + yrs.....why is this a problem now.... Cost too much? I have cooked in 5*to no *. We had vinegar because people like it.

★★
December 22, 2022

Never been to a slower fast food restaurant EVER.

Local Guide
December 22, 2022

Very poorly run

December 22, 2022

The worst macdonalds ive ever been in. Workers appeared drugged out of their minds barely hold thier eyes open food and garbage everywhere, no tables cleaned off, garbage cans overflowing onto the floor, nothing in our order was correct. Floors more dirty than the parking lot.

Local Guide
December 22, 2021

Frys were almost raw the chicken nuggets were double or triple dipped and the soda was flat

★★★★★
December 22, 2021

Great

★★
December 22, 2021

Love the fries

★★★★★
Local Guide
December 22, 2021

Excellent speedy service. Very clean.

★★★★★
Local Guide
December 22, 2021

Excellent ice cream cones!

★★★
Local Guide
December 22, 2021

I like chicken nuggets the most. Crispy and delicious.

★★★★★
December 22, 2021

Fast reliable service

★★★★★
Local Guide
December 22, 2021

Drive thru was very busy but got through in no time. Fast and friendly service. Food and coffee was hot and delicious.

★★★★
Local Guide
December 22, 2021

Today was better. Food was hot and tasted fresh and nothing was missing. Thanks team! Please keep up this good work and orders complete (attention to detail)

Local Guide
December 22, 2021

Do you want to feel very ill? They will fry your food in ag-ed vegetable rancid oils, the 3 Cs, and the 3 Ss. Corn ,canola. Cottonseed, soybean,sunflower, and uhm i forget. Read Deep Nutrition by Cate Shanahan , for the other S.

★★★★★
Local Guide
December 22, 2021

Cheap place to eat :)

★★★★★
December 22, 2021

Was all good

★★★★★
December 22, 2021

Love it

December 22, 2021

Very poor customer Service. Order taker would not speak to my wife or stepdaughter, he would only speak to myself

★★★★
Local Guide
December 22, 2021

Friendly service and now with delivery available in my area make thing much more convenient.

★★★
Local Guide
December 22, 2021

Always very slow service, but staff are friendly.

★★★★★
December 22, 2021

Great

★★★★
Local Guide
December 22, 2021

What you would expect

★★★★★
Local Guide
December 22, 2021

Always good to lady drop

Local Guide
December 22, 2021

Only get coffee

★★★★★
Local Guide
December 22, 2021

Drive thru good

★★★★★
December 22, 2021

Its MacDonalds. Enough said

★★★★
Local Guide
December 22, 2021

Good service very quick.

★★★★★
Local Guide
December 22, 2021

Great service

★★★★★
Local Guide
December 22, 2021

Great food

December 22, 2021

Disgusted

★★
Local Guide
December 22, 2021

Service has gone downhill so quick They dont care if they get your order wrong And will pull you ahead for 1 mcdouble...pathetic

★★★★★
Local Guide
December 22, 2021

Ice cream cones are good great drive through service friendly. Fast service

★★★★★
Local Guide
December 22, 2021

Great and fast

★★★★★
Local Guide
December 22, 2021

Fast drive thru, delicious icecream cones

December 22, 2021

Service was very long while waiting for food... the restaurant itself was not clean at all..

★★★★
Local Guide
December 22, 2021

Faitly decent

★★
December 22, 2021

Customer service rushed and rude

★★★★
December 22, 2021

Always love my breakfast at McDonalds except when I dont get there before 10am. I miss not being able to get the Breakfast potato patty if I order after 10am. If Breakfast is served all day, then the breakfast potato pattie should be available as well,especially on weekends when breakfast time is not until wake-up time.

★★★★★
Local Guide
December 22, 2021

was faster than I thought I ordered a big mac as I wanted it and got what I wanted on it with side orders perfect if you dont ask what you want they will ask you awesome

★★
December 22, 2021

I am not really a person to like MacDonald my husband likes it a lot.

December 22, 2021

Good staff but the selection is very pour and the Ice Cream machine has been down for months. Seems like they just dont want the business.

★★★
Local Guide
December 22, 2021

I dont usually eat food at McDonalds but I do love their coffee and smoothies. The crew at the drive through are almost always fast, friendly and efficient.

December 22, 2021

I have yet to get a cup of coffee from here that even comes close to actually tasting like coffee. It s more like hot water saturated in cardboard flavours. Now I m in the highway and once again unable to enjoy a coffe.

December 22, 2021

Never been there

Local Guide
December 22, 2021

Megan needs to change her attitude . Shouldn t have her customer waiting .

★★
Local Guide
December 22, 2021

Just once I would like to get the bacon that Ive requested to add and paid for. I would like to get the large fries that I paid for as well, not mediums. I got parked for a black coffee a few weeks ago - seriously?

★★★
Local Guide
December 22, 2021

Breakfast burritos: Small, basic, filling, saucy. Good with coffee.

Local Guide
December 22, 2020

Some of the worst customer service from a store owner I have seen in awhile. I got a Skor and carmel mcflurry. I asked her to please redo it as she put very little Skor let alone any Carmel into it. The little she did put in was sitting up inside the removable lid. Which was another reason why I asked her to redo it. She then said you can deal with it and refused to redo it. Sad that the owner cant even fix a 4$ product she made right in front of me... Her name was Ann and I will be calling Corporate on Monday.

Local Guide
December 22, 2020

Their food us unhealthy garbage.

★★★★
Local Guide
December 22, 2020

Fast food equals happy me

★★★
Local Guide
December 22, 2020

Micdonalds is great for quick ez food just wish there menu got wider or changed at all

★★★
December 22, 2020

Its McDonalds. Not much you can say. Very clean tho.

★★★
Local Guide
December 22, 2020

They were slow this time

★★★★
Local Guide
December 22, 2020

Staff is very friendly, food is always hot. They are very busy, sometimes have an order mix up.

★★★★
Local Guide
December 22, 2020

I didnt go inside....but I love their coffee

★★★★
Local Guide
December 22, 2020

I love McDonalds except for sometimes their crew wont give you ketchup or napkin without asking.

★★★
Local Guide
December 22, 2020

Disappointed. - no apple pies - actually no pies at all and only 2:30pm. Wanted pepsi they only serve coke. Ordered coffee - picked up order and it was tea. Didnt want to exchange it as receipt said tea. I Do not drink tea and did not order it. Was at Walmart to sell poppies for Legion - very disappointed - really irkes me when the server doubts your word.

★★★★
Local Guide
December 22, 2020

There really isnt alot to say. MacDonalds is MacDonalds. Though more recently the store has been much cleaner and the service has improved compared to recent years. Staff was friendly. Good job guys.

December 22, 2020

Too Slow 25 minutes to go through the drive thru.. Ridiculous!

★★★★★
Local Guide
December 22, 2020

Great spot for a quick dinner

★★★★
December 22, 2020

Good today but have a lot of orders wrong in the past.

★★★★★
Local Guide
December 22, 2020

I like the service

★★★★★
December 22, 2020

Love there food

★★★★★
December 22, 2020

It is behind the fishery just opened up mid August and hours are 9-4 Monday to Friday 9-2 Saturday great service!

December 22, 2020

I ordered a mac chicken.what got was so salty I could not finish it, wondering if I was given the spicy chicken by mistake?

★★★★★
Local Guide
December 22, 2020

Clean fast

★★★★
December 22, 2020

It was good, fast Service

★★★★★
Local Guide
December 22, 2020

Friendly and fresh meal!

December 22, 2020

Food was cold and fries were aweful must have been there for 2 days will not recommend very disappointing

★★★★★
Local Guide
December 22, 2020

Fast and very little to zero contact.

★★★
December 22, 2019

Its ok but not the best

★★★★
Local Guide
December 22, 2019

Friendly staff and pretty quick service. 8 times out of 10 they get my order right, which is good compared to some other locations.

★★★★
Local Guide
December 22, 2019

Good enough.

★★★★★
December 22, 2019

Great food

★★★★
Local Guide
December 22, 2019

Just a normal McDonald s

★★★★★
December 22, 2019

I came in at 9:58PM on a Tuesday and they said they were closed. Probably wouldnt come back, unless I had a craving for some delicious McDonalds pies.

★★★★★
Local Guide
December 22, 2019

Nice customer service