Subway in New Glasgow

677 E River Rd, New Glasgow, NS B2H 3S4, Canada

★★★★☆
(190 reviews)
Categories: Sandwich shop Caterer Fast food restaurant Takeout restaurant Restaurant

About

Your local New Glasgow Subway® Restaurant, located at 677 E River Rd brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well. All Subway® Restaurants are independently owned and operated by business owners who employ talente...

Website
restaurants.subway.com
Address
677 E River Rd, New Glasgow, NS B2H 3S4, Canada
Plus Code
H9G4+8X New Glasgow, Nova Scotia, Canada
Time Zone
America/Halifax

Business Hours

Monday
7 AM–10 PM
Tuesday
7 AM–5 PM
Wednesday
Closed
Thursday
10 AM–11 PM
Friday
7 AM–11 PM
Saturday
7 AM–11 PM
Sunday
8 AM–10 PM

Services

Service options
Outdoor seating Kerbside pickup Delivery Drive-through Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Coffee Healthy options Late-night food Vegan options Vegetarian options
Dining options
Breakfast Brunch Lunch Dinner Catering Counter service Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Reviews

4.0
★★★★☆
190 reviews

Most Mentioned

lettuce (4) prices (4) bathroom (2) july (2) spinach (2) choice (2)
5 stars
89
4 stars
55
3 stars
21
2 stars
10
1 stars
15
★★★★
October 11, 2024

Great subs prices could be better tho

July 24, 2024

Came at 10pm july 24th. Asked for extra lettuce, and they told me that was all they could give me. This is the only Subway to have said this to me. The bathroom looked very unhygienic, flooded toilet, and no toilet paper or paper towel. Looked to not be maintained. Stay away from this location, I know I will. The two male workers seemed to not want to be working there, and were awfully unpleasant to deal with.

★★★★
July 12, 2024

The food is fresh and they usually get our orders correct.

December 30, 2023

My wife and I stopped in here the other day for a few sandwiches for the road trip. We both got food poisoning. We both ate ham, mozzarella, lettuce, and onion - No other toppings were identical for both of our sandwiches. Recommend steering clear of this location, contaminated food.

November 15, 2023

Worst subway I've ever been to. My wife and I shared a footlong and they charged us for 2 six inches because they were "separate" subs. Ridiculous!!! Very little selection of subs. They didn't have the first 2 types we tried ordering. Drinks selections are water and pop. Do not recommend this place, will not be back to this location. Oh and bathrooms are disgusting as well. Avoid both locations in new Glasgow, they are under the same ownership and are one in the same. I've never seen the likes.

October 21, 2023

A lukewarm, soupy mess of DAYS old veggies and questionable "meat like" products. Staff attempted to over charge me for a "Steak and Bacon" when I ordered a "Teriyaki Crunch" simple mistake I guess...names are practically identical and chicken and beef is near impossible to tell apart. Salad line was warm and wilted, prepped and refrigerated days before. The chicken had a very odd texture and when I squeezed it water poured out??? Yer pretty much asking for food poisoning by eating here. No restuarant this broke is following safety rules. And grand total for the scraps of food I recieved...$15.30, I could have bought an entire cooked chicken for that. Used to be ok a few years ago before they decided that Canadians were to expensive.

July 1, 2023

I have had two experiences at this location (677 East River Road) that I cannot fathom how its still open with bad service or not with employees with better practices'. I went there in the last 3 months ordered a grilled chicken salad and a sub for another person. I asked for double meat on mine then they charged me for both! I had my receipt in hand, thank goodness, was able to get a refund and notified the manager/owner through subway surveys and emails. I have not heard anything since. I was there on July 1st, 2023 got a sub and salad and everything looked fine until I got home. Less veggies than what I expected, especially asking for more of lettuce and spinach. I found what was the real shop stopper: a green soup spoon NOT in a plastic wrapper, basically man handled by who knows how many other people (even with gloves on from food prep). I am no expert but isn't that a food or health violation/concern? I tried giving this location another chance, even though the owner ignored me but I feel its time to let this location sink. It baffles me that the Subway location on the corner of Lawrence Blvd. and MacGregor Ave. is owned/run by the same person! I rather drive 5 to 10 minutes further away to get great service than something close and risk not feeling valued as a customer or at least not get sick from being there.

★★★
November 8, 2022

Just about what you'd expect when getting subway. Sometimes it slaps, sometimes it's subway. Sometimes is quality, and sometimes it's quantity. It has severely gone down hill with there prices and quality. But like at least it ain't pita pit where you're spending 25$ for a decent sized pita.

★★
Local Guide
August 22, 2024

Found the staff to be kinda rude.For being in the customer service industry.All I can say is go to a different subway.

May 22, 2024

Never get the right sub from this place

January 22, 2024

Food was garbage, stuff was rude, will never go go

★★★★★
Local Guide
December 22, 2023

Prices have gone up. The rice bowls are delicious but its like $18 when you get it. Almost doesnt seem worth it. They made great sandwiches, theyre always accurate!

★★
December 22, 2023

I went to order today. Wasnt sure how to use the board. I rang the bell for assistance. A man answered. I explained to him that I wasnt sure how to use the screen. He said it was semple. Hung up on me. So I tried again. He still wouldnt help. I will never go there again. He didnt even try to help. Thanks alot.

★★★★★
Local Guide
December 22, 2023

Great service and food

December 22, 2023

I had a terrible experiance at subway east river road new glasgow ordered a 12 inch chicken sub started to eat it one bite in my stomache started burning they filled it withhallopeena peppers I have acid reflux started throwing up took it back and they said they could not refund me tks jeff burrows they could only give me another sub I lost my appetite by this time but had no choice but to get another sub no refunds this is rediculous what a way to appreciate your customers Im done with subway see you jeff

★★★★★
Local Guide
December 22, 2023

Great new sub . The staff is so friendly

★★
December 22, 2022

If you want to eat fresh this is definitely not the place!

★★
Local Guide
December 22, 2022

Service was not the greatest. My grandaughter order her stuff and then she was overcharged and didnt get all that she ordered. When she tried to correct them politely the girl argued with her and said she didnt order the other stuff. Place was not very clean. We ate in and alot of the tables hadnt been cleaned.

★★★★
Local Guide
December 22, 2022

Good service

★★★★
Local Guide
December 22, 2022

Great food

December 22, 2022

One of the reasons I got to Subway is for the chopped salads, since they are no longer made that way I will not be returning. Bad decision.

★★★★
Local Guide
December 22, 2022

Vegetarian options: Its Subway. So you can put whatever you want on the sub. If you dont want meat, just get a vegetable sub. Parking: Theres ample parking. Kid-friendliness: They have a kids meal.

Local Guide
December 22, 2022

These guys cant get an order right. Definitely go inside or check your order before leaving the drive thru

★★★★★
December 22, 2022

FLAWLESS MAN SO GOOD !

★★
Local Guide
December 22, 2022

Customer service was ok

★★★★
Local Guide
December 22, 2022

Very busy place. Liked the experience.

December 22, 2022

Ordered 2 subs this evening. Both were not made correctly. Missing vegetables, veggies added that werent requested, paid for extra chicken wasnt on it.....very disappointed in a $35.xx meal to drive home 40 minutes one way to discover this. I called to ask them to replace it over 1 hour ago when I go to town again and was told a manager would call me right back.....still waiting.

★★★★★
Local Guide
December 22, 2022

Recommended by me!!!!

★★★
Local Guide
December 22, 2022

Its Subway. Every one of them is supposed to be the same as thats what keeps the consumer coming back. It was exactly as expected. Food

★★★★★
Local Guide
December 22, 2022

Awesome food..awesome customer service

★★★★
Local Guide
December 22, 2021

I was in and out. Very quick. No hassle.

★★★★★
Local Guide
December 22, 2021

Great staff fast clean

★★★★★
Local Guide
December 22, 2021

Very friendly staff who made my orders perfectly. Definitely worth stopping if driving pass for a great meal

★★★★★
December 22, 2021

Great sub and friendly staff

★★★★★
Local Guide
December 22, 2021

cant really complain about Subway usually fairly quick clean inside as well

★★★★
Local Guide
December 22, 2021

Everything I get at Subway is 100% except the coffee I will not buy Subways coffee everything else is terrific

★★★★★
Local Guide
December 22, 2021

Great staff on the weekends. Monique and Shone are awesome and make great sandwiches.

★★★★★
Local Guide
December 22, 2021

Good choice for lunch

★★★★★
Local Guide
December 22, 2021

My favorite stop for a quick nutritious lunch

★★★★
Local Guide
December 22, 2021

It was OK. Wasnt the best sub I had from there.

★★★★★
Local Guide
December 22, 2021

Always good food

Local Guide
December 22, 2021

Couldnt eat my sub due to it was like soup....mayo and mustard draining out like a river,way too much,cheese was bunched all in a ball in one spot,pickles bunched in another spot.. The worst sub I have ever had.....

★★
Local Guide
December 22, 2021

KFC has really declined in service and quality over the years

★★★★★
Local Guide
December 22, 2021

My favorite is turkey with lettuce , spinach, extra mayo , extra red onion, and a bit of sweet onion sauce

★★★★★
Local Guide
December 22, 2021

Very fast and friendly

★★★★
Local Guide
December 22, 2021

Always fresh and yummy!

★★★★★
Local Guide
December 22, 2021

Always good

★★★★
Local Guide
December 22, 2021

They are grate I love the food always amazing I bit priceie but still good

★★★
December 22, 2020

I was really hungry on this day, this turned out to not be a horrible decision. I recommend the subs & soups.

★★★★★
Local Guide
December 22, 2020

Professional staff and to the point.

December 22, 2020

Was not overly happy with my experience today. I ordered online and when I went in she asked me what my name was. I told her my name, she grabbed my order, through it on the counter and walked away. Great attitude. I got home and went to eat supper to find out that all the was on my wrap was bacon and lettuce. Nothing else. There were no tomatoes, no dressing, and was not grilled. My sons food on the other hand, he seemed to have extra, plus added bacon which I didnt order. Its disappointing to get home and not get to enjoy your supper.

★★★
Local Guide
December 22, 2020

Foods good when it can be, but the customer service however is very bad,

★★★★
December 22, 2020

Great...

★★★★★
Local Guide
December 22, 2020

I liked the new touch screen ordering pad. Made it alot easier

★★★★★
December 22, 2020

Warm welcoming staff and speedy service, you cant beat it.

★★★★★
Local Guide
December 22, 2020

Excellent spot

★★★★★
Local Guide
December 22, 2020

Pictou Subway has the best flatbreads and subs. It really is evident that the staff like what they and do it well.

★★★★★
Local Guide
December 22, 2019

Its strange because I know the food is exactly the same in every restaurant in the chain... but the sub I got here was the best one Ive had since 1998

★★★★★
December 22, 2019

Enjoyed my time there with my family

★★★★
Local Guide
December 22, 2019

I tried the steak and cheese sub and will be back for another one very good

★★★★
Local Guide
December 22, 2019

Good restaurant, subs and melts are really good! It was packed when I was there for lunch! Soft skills needs a little more work but overall good experience! Love the outdoor when its open

★★★★★
Local Guide
December 22, 2019

it is a subway cant go wrong if thats what ur looking for. try there soups there underrated. also theirs finally some new menu items like the melts. this location was clean quiet and the staff are pleasant quick and listen. overall a great place to eat. one - is they got rid of Montary Jack Cheese BRING IT BACK :)

★★★★★
December 22, 2019

This one fella Brett made me a good sub and an awesome salad 5 stars!

December 22, 2019

Was not there

★★★★★
December 22, 2019

Had awsome customer service!

★★★★
Local Guide
December 22, 2019

good food and the lady at the cash was great

★★★★★
December 22, 2019

I always liked Subway thanks.

★★★★★
December 22, 2019

Quick, efficient, and extremely friendly!!

★★★★
December 22, 2019

A good healthy choice and reasonable price.

★★★★★
Local Guide
December 22, 2019

Great food :)

★★★★
Local Guide
December 22, 2019

They are all the same

★★★★
Local Guide
December 22, 2019

The melts are good

★★★★
Local Guide
December 22, 2019

The veggie sub was okay

★★★★
Local Guide
December 22, 2019

Ive never had a problem here! Staff are friendly, place is usually clean. I wish Subway would jump on the Beyond train and ditch that insulting veggie patty they have

★★★★
Local Guide
December 22, 2019

Its a subway

★★★
Local Guide
December 22, 2019

its what youd expect from a subway.

★★★★★
December 22, 2019

Always good

★★★★★
Local Guide
December 22, 2019

Fresh sandwiches, comfortable seating

★★★★★
Local Guide
December 22, 2019

Friendly service and open late. Also have to love the peelers that you can get for the pictou county locations, makes for some awesome and tasty deals!

★★★★★
December 22, 2018

I always get a cold cut sub on Italian Herb and cheese and it is always perfect

★★★★★
December 22, 2018

Sandwiches fill me Tum tum

★★★★
Local Guide
December 22, 2018

Appropriately priced with courteous staff. Clean.

★★★★
Local Guide
December 22, 2018

Youre not a picky eater gets a double meat cold cut with everything!

★★★★★
December 22, 2018

Fast! Friendly and always remember my order.

★★★★★
Local Guide
December 22, 2018

Great service. Fresh ingredients used. Our server was patient and and had a smile the entire time we were there. Would recommend.

★★★★★
Local Guide
December 22, 2018

Best Sub Ive had in ages, hubby says the exact same thing!

★★★★★
December 22, 2018

Great

★★★★★
Local Guide
December 22, 2017

Good sandwich !

★★★★★
Local Guide
December 22, 2017

Great location, little wait, great food.

★★★★
Local Guide
December 22, 2017

Always good service.

★★★★★
December 22, 2017

I m giving Kevin a five star review he has great service and gave me all the options on the menu!

★★★★★
Local Guide
December 22, 2017

Great food

★★★★★
Local Guide
December 22, 2017

Fast in and out

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