Subway in New Glasgow
677 E River Rd, New Glasgow, NS B2H 3S4, Canada
About
Your local New Glasgow Subway® Restaurant, located at 677 E River Rd brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well. All Subway® Restaurants are independently owned and operated by business owners who employ talente...
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Great subs prices could be better tho
Came at 10pm july 24th. Asked for extra lettuce, and they told me that was all they could give me. This is the only Subway to have said this to me. The bathroom looked very unhygienic, flooded toilet, and no toilet paper or paper towel. Looked to not be maintained. Stay away from this location, I know I will. The two male workers seemed to not want to be working there, and were awfully unpleasant to deal with.
The food is fresh and they usually get our orders correct.
My wife and I stopped in here the other day for a few sandwiches for the road trip. We both got food poisoning. We both ate ham, mozzarella, lettuce, and onion - No other toppings were identical for both of our sandwiches. Recommend steering clear of this location, contaminated food.
Worst subway I've ever been to. My wife and I shared a footlong and they charged us for 2 six inches because they were "separate" subs. Ridiculous!!! Very little selection of subs. They didn't have the first 2 types we tried ordering. Drinks selections are water and pop. Do not recommend this place, will not be back to this location. Oh and bathrooms are disgusting as well. Avoid both locations in new Glasgow, they are under the same ownership and are one in the same. I've never seen the likes.
A lukewarm, soupy mess of DAYS old veggies and questionable "meat like" products. Staff attempted to over charge me for a "Steak and Bacon" when I ordered a "Teriyaki Crunch" simple mistake I guess...names are practically identical and chicken and beef is near impossible to tell apart. Salad line was warm and wilted, prepped and refrigerated days before. The chicken had a very odd texture and when I squeezed it water poured out??? Yer pretty much asking for food poisoning by eating here. No restuarant this broke is following safety rules. And grand total for the scraps of food I recieved...$15.30, I could have bought an entire cooked chicken for that. Used to be ok a few years ago before they decided that Canadians were to expensive.
I have had two experiences at this location (677 East River Road) that I cannot fathom how its still open with bad service or not with employees with better practices'. I went there in the last 3 months ordered a grilled chicken salad and a sub for another person. I asked for double meat on mine then they charged me for both! I had my receipt in hand, thank goodness, was able to get a refund and notified the manager/owner through subway surveys and emails. I have not heard anything since. I was there on July 1st, 2023 got a sub and salad and everything looked fine until I got home. Less veggies than what I expected, especially asking for more of lettuce and spinach. I found what was the real shop stopper: a green soup spoon NOT in a plastic wrapper, basically man handled by who knows how many other people (even with gloves on from food prep). I am no expert but isn't that a food or health violation/concern? I tried giving this location another chance, even though the owner ignored me but I feel its time to let this location sink. It baffles me that the Subway location on the corner of Lawrence Blvd. and MacGregor Ave. is owned/run by the same person! I rather drive 5 to 10 minutes further away to get great service than something close and risk not feeling valued as a customer or at least not get sick from being there.
Just about what you'd expect when getting subway. Sometimes it slaps, sometimes it's subway. Sometimes is quality, and sometimes it's quantity. It has severely gone down hill with there prices and quality. But like at least it ain't pita pit where you're spending 25$ for a decent sized pita.
Found the staff to be kinda rude.For being in the customer service industry.All I can say is go to a different subway.
Never get the right sub from this place
Food was garbage, stuff was rude, will never go go
Prices have gone up. The rice bowls are delicious but its like $18 when you get it. Almost doesnt seem worth it. They made great sandwiches, theyre always accurate!
I went to order today. Wasnt sure how to use the board. I rang the bell for assistance. A man answered. I explained to him that I wasnt sure how to use the screen. He said it was semple. Hung up on me. So I tried again. He still wouldnt help. I will never go there again. He didnt even try to help. Thanks alot.
Great service and food
I had a terrible experiance at subway east river road new glasgow ordered a 12 inch chicken sub started to eat it one bite in my stomache started burning they filled it withhallopeena peppers I have acid reflux started throwing up took it back and they said they could not refund me tks jeff burrows they could only give me another sub I lost my appetite by this time but had no choice but to get another sub no refunds this is rediculous what a way to appreciate your customers Im done with subway see you jeff
Great new sub . The staff is so friendly
If you want to eat fresh this is definitely not the place!
Service was not the greatest. My grandaughter order her stuff and then she was overcharged and didnt get all that she ordered. When she tried to correct them politely the girl argued with her and said she didnt order the other stuff. Place was not very clean. We ate in and alot of the tables hadnt been cleaned.
Good service
Great food
One of the reasons I got to Subway is for the chopped salads, since they are no longer made that way I will not be returning. Bad decision.
Vegetarian options: Its Subway. So you can put whatever you want on the sub. If you dont want meat, just get a vegetable sub. Parking: Theres ample parking. Kid-friendliness: They have a kids meal.
These guys cant get an order right. Definitely go inside or check your order before leaving the drive thru
FLAWLESS MAN SO GOOD !
Customer service was ok
Very busy place. Liked the experience.
Ordered 2 subs this evening. Both were not made correctly. Missing vegetables, veggies added that werent requested, paid for extra chicken wasnt on it.....very disappointed in a $35.xx meal to drive home 40 minutes one way to discover this. I called to ask them to replace it over 1 hour ago when I go to town again and was told a manager would call me right back.....still waiting.
Recommended by me!!!!
Its Subway. Every one of them is supposed to be the same as thats what keeps the consumer coming back. It was exactly as expected. Food
Awesome food..awesome customer service
I was in and out. Very quick. No hassle.
Great staff fast clean
Very friendly staff who made my orders perfectly. Definitely worth stopping if driving pass for a great meal
Great sub and friendly staff
cant really complain about Subway usually fairly quick clean inside as well
Everything I get at Subway is 100% except the coffee I will not buy Subways coffee everything else is terrific
Great staff on the weekends. Monique and Shone are awesome and make great sandwiches.
Good choice for lunch
My favorite stop for a quick nutritious lunch
It was OK. Wasnt the best sub I had from there.
Always good food
Couldnt eat my sub due to it was like soup....mayo and mustard draining out like a river,way too much,cheese was bunched all in a ball in one spot,pickles bunched in another spot.. The worst sub I have ever had.....
KFC has really declined in service and quality over the years
My favorite is turkey with lettuce , spinach, extra mayo , extra red onion, and a bit of sweet onion sauce
Very fast and friendly
Always fresh and yummy!
Always good
They are grate I love the food always amazing I bit priceie but still good
I was really hungry on this day, this turned out to not be a horrible decision. I recommend the subs & soups.
Professional staff and to the point.
Was not overly happy with my experience today. I ordered online and when I went in she asked me what my name was. I told her my name, she grabbed my order, through it on the counter and walked away. Great attitude. I got home and went to eat supper to find out that all the was on my wrap was bacon and lettuce. Nothing else. There were no tomatoes, no dressing, and was not grilled. My sons food on the other hand, he seemed to have extra, plus added bacon which I didnt order. Its disappointing to get home and not get to enjoy your supper.
Foods good when it can be, but the customer service however is very bad,
Great...
I liked the new touch screen ordering pad. Made it alot easier
Warm welcoming staff and speedy service, you cant beat it.
Excellent spot
Pictou Subway has the best flatbreads and subs. It really is evident that the staff like what they and do it well.
Its strange because I know the food is exactly the same in every restaurant in the chain... but the sub I got here was the best one Ive had since 1998
Enjoyed my time there with my family
I tried the steak and cheese sub and will be back for another one very good
Good restaurant, subs and melts are really good! It was packed when I was there for lunch! Soft skills needs a little more work but overall good experience! Love the outdoor when its open
it is a subway cant go wrong if thats what ur looking for. try there soups there underrated. also theirs finally some new menu items like the melts. this location was clean quiet and the staff are pleasant quick and listen. overall a great place to eat. one - is they got rid of Montary Jack Cheese BRING IT BACK :)
This one fella Brett made me a good sub and an awesome salad 5 stars!
Was not there
Had awsome customer service!
good food and the lady at the cash was great
I always liked Subway thanks.
Quick, efficient, and extremely friendly!!
A good healthy choice and reasonable price.
Great food :)
They are all the same
The melts are good
The veggie sub was okay
Ive never had a problem here! Staff are friendly, place is usually clean. I wish Subway would jump on the Beyond train and ditch that insulting veggie patty they have
Its a subway
its what youd expect from a subway.
Always good
Fresh sandwiches, comfortable seating
Friendly service and open late. Also have to love the peelers that you can get for the pictou county locations, makes for some awesome and tasty deals!
I always get a cold cut sub on Italian Herb and cheese and it is always perfect
Sandwiches fill me Tum tum
Appropriately priced with courteous staff. Clean.
Youre not a picky eater gets a double meat cold cut with everything!
Fast! Friendly and always remember my order.
Great service. Fresh ingredients used. Our server was patient and and had a smile the entire time we were there. Would recommend.
Best Sub Ive had in ages, hubby says the exact same thing!
Great
Good sandwich !
Great location, little wait, great food.
Always good service.
I m giving Kevin a five star review he has great service and gave me all the options on the menu!
Great food
Fast in and out
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