Re Up BBQ in New Westminster

810 Quayside Dr, New Westminster, BC V3M 6B9, Canada

★★★★☆
(548 reviews)
Categories: Barbecue restaurant Restaurant

About

SOUTHERN BBQ AND FRIED CHICKEN on the Fraser in historic New Westminster.

Website
reupbbq.com
Address
810 Quayside Dr, New Westminster, BC V3M 6B9, Canada
Plus Code
53XQ+X8 New Westminster, British Columbia, Canada
Time Zone
America/Vancouver

Business Hours

Monday
11 AM–6 PM
Tuesday
11 AM–6 PM
Wednesday
11 AM–6 PM
Thursday
11 AM–6 PM
Friday
11 AM–6 PM
Saturday
11 AM–7 PM
Sunday
11 AM–7 PM

Services

Service options
Outdoor seating Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Beer Vegetarian options
Dining options
Breakfast Brunch Lunch Dinner Catering Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids
Parking
Paid parking lot

Reviews

4.0
★★★★☆
548 reviews

Most Mentioned

brisket (75) fried chicken (74) chili (17) pulled pork sandwich (17) biscuits (16) food court (11) pulled pork poutine (7) sloppy joe (6) spicy chicken sandwich (5) breakfast sandwiches (5)
5 stars
279
4 stars
118
3 stars
61
2 stars
40
1 stars
50
December 5, 2024

I'm very disappointed with these dry ribs. They are so dry they should call them jerky ribs. Dry, very chewy, the seasoning is alright but not good enough to make this taste good. I had a few of them and I can't stomach anymore. Looks like dog food but I wouldn't give it my dog.

★★
November 24, 2024

Had a sloppy joes with fries and a coconut mango milk tea. Sloppy joes was not sloppy at all. This made the meat dry as there was barely any chili in it. Nothing dripping like a sloppy Joe’s is supposed to be. Bun was nice and soft though. Also, the fries were decent. Seasoning was a nice touch in combination with ketchup. The coconut mango milk tea was just that: coconut, mango bits (small amount), milk and… not sure where the tea part went. Just tasted like a glorified milk drink. Sorry folks, not a win for me, especially when it’s $18 all in. With some minor improvements, this could be a decent place. Service was prompt and fast so thanks to the staff for that.

★★
November 4, 2024

We had a barnyard. Fries and fried chicken, some parts were super salty, but mostly, I barely taste any seasoning. Beef brisket and back rib were not seasoned enough. They put some sauce on top but didn't taste. That's the reason why they gave us extra sauce. So many people recommened me about this place but I won't comeback. Maybe I can get more delicious and quantity food from KFC with this money I paid.

September 8, 2024

very disappointing. such a good opportunity to impress given the location. $17 for 1/3 brisket which isnt too bad. the meat is trash though… Brisket was just pulled potroast. If youre expecting a nice tender strip look elsewhere. It wasn’t rendered well and was very fatty (I love fat, this was no bueno). No seasoning throughout the meat it just tastes like fatty beef. Bbq sauce squirted atop. Biscuits and jam were decent though…

★★★★
August 26, 2024

Had the pulled pork and southern sweet tea. Tea tasted no different than regular iced tea. Pulled pork wasn't tender enough, but for around $13 for 1/2 lb, it's a good deal for the amount of meat you get. This is very respectable as more restaurants have increased prices due to greedflation and just inflation. Would not go specifically to the mall it’s in just for their food.

★★★
August 10, 2024

BBQ Ribs were perfect. Beef Brisket was dry I got 1/3lb of Beef Brisket & 1/3lb of BBQ Ribs but the Ribs were way heavier than my Brisket so kinda disappointed by that as well. Pulled Pork Sandwich was good flavour but too much coleslaw in the sandwich ordered through door dash. would definitely order just the Ribs again

★★★★
January 5, 2019

The pulled pork sandwich was delicious, and I usually don’t even like pulled pork. Fries were well seasoned and the homemade soda (lemony and gingery) was not too sweet. There was plenty of seating during lunch on a weekday. Prices weren’t cheap, but quality was good. I would like to come by again to try their fried chicken sometime.

★★★★★
February 18, 2017

I went off script and decided to get the brisket sandwich. What a great choice. So flavour and tender. I always choose the pulled pork so I haven't had the brisket since Re-Up was just a food truck at the art gallery. I'll have to alternate my choices now. I did get the combo and the fries are delicious but I didn't need them. The sandwich was filling enough!

★★
Local Guide
December 8, 2024

They dont ever have anything available for delivery. Maybe theyre just sit in now?

★★★
November 22, 2024

The meat is neither tender enough nor saucy enough. Charging $2 for extra sauce is a crime. Try to do that in the South at a real southern bbq place and you d be finished.

★★★★★
Local Guide
November 22, 2024

The first time I tried the food here and it has just become one of my favorite meals, the flavor is very different, delicious and unique unlike other places. It is totally worth it, taste, quantity and good price

★★★★★
Local Guide
November 22, 2024

Brisket was melt in your mouth! Wings were addicting! Food

★★★
November 22, 2024

Parking: I have eaten at Re Up since it was a food cart in downtown Vancouver. Over the last year food quality has been slipping and portion size have gotten smaller making it harder to recommend Food

October 22, 2024

I ordered the poutine, gravy looked seperated or grainy i thought it was a different sauce as it did not look like gravy.Fries were overcooked, i would bite into them and they would crumble like sand, surprisingly tasted bland as well. For about 11 dollars its a scam.

September 22, 2024

Oh man, been here before and liked it. This time, ordered poutine with brisket, beans and slaw. Absolutely no flavour. I mean none! So dissapointing!

★★★★★
Local Guide
September 22, 2024

Honestly, one of the best pulled pork sandwich I ve ever had

★★★★★
Local Guide
August 22, 2024

Great spot. Food was awesome!! Joe platter after work with some friends is a great deal. Definitely will keep it in mind next time Im on the coast. Parking: Close walk. 2 min. Parking was 5$ for 2 hours. Kid-friendliness: They have a kid table. Its a good court style seating area. First come deal Wheelchair accessibility: A ramp.

August 22, 2024

I work upstairs, and all the people who work in the market usually get a neighbour discount . For some reason the owner hates us and said, The discounts are not for everyone. Don t worry, we aren t too fond of y all either! Food is good, but the owners that s another story.

August 22, 2024

0/10do not recommend what so ever service was horrific and owner was very rude will no t be coming back to this facility what so ever

★★★★★
Local Guide
August 22, 2024

Fantastic fried chicken - the 10 piece meal is excellent value

★★★★★
Local Guide
August 22, 2024

Absolutely fabulous food! Very flavourful and the bbq sauce is the best I ve ever had.

★★★★★
July 22, 2024

Pulled Pork Poutine is the best

★★★★★
July 22, 2024

Wonderful BBQ, had the Full Barnyard for takeout and everything held up well, and you definitely get your moneys worth. Chicken was still crispy and seasoned well even after an hour, ribs were perfectly done - not tough nor falling apart - while the sides were also on point. Biscuit wasnt too heavy, but light and flaky. Absolutely will be back!

June 22, 2024

Excessive waiting time

★★
June 22, 2024

I ordered the fried chicken and the beef brisket along with sides of potato salad. Chicken and beef brisket are good and also the sauces that came with them, but I was left very disappointed with the potato salad. It did not look fresh and when I tasted it, it tasted off almost moldy. Just wasted $5 as I had to threw it in the garbage. I dont know if I should order from them again if they dont even check the freshness of their food.

★★★★★
Local Guide
May 22, 2024

Brisket sandwich is good... it was $14 .. but more of a one time try it out thing..

★★★★★
May 22, 2024

I order the Poutine with Brisket. It is always delicious and good portion size. Very friendly and fast service. Highly recommend.

★★
May 22, 2024

Very bland food. Took 1/2 hour to make. Beans tasted like flour gravy with a bit of hickory powder. Poutine, frozen fries with a clump of jelly type gravy. Brisket ok.

★★★★
April 22, 2024

We typically love this place. We love the brisket, fried chicken and ribs. This time, we also got poutine and it was horrible.

★★★★
Local Guide
April 22, 2024

beef sandwich is tasty ans juicy. bbq ribs is little dry.

★★★
Local Guide
April 22, 2024

Tried their poutine. Ate 1/3 threw away. Costco poutine tastes better

★★
Local Guide
April 22, 2024

Reheated old BBQ In a food court

★★
Local Guide
April 22, 2024

I think there s new owners or something bc the flavour is not hitting like it used to. Everything is smaller and more expensive (in line with many restaurants). Sucks to see another gem decline oh and also, the biscuits were cold and a bit stale

★★★★
Local Guide
March 22, 2024

No-nonsense BBQ take-put place. The portions were big and tasty. I guess they did marinate the meat for a long time before slowly grilling it. I couldnt finish mine thus gave half of it to hubby. For those complaining of how pricey it is - it is not actually, Id you have ever went to a foodcourt I downtown Vancouver you will know. It is worth coming back!

★★★
Local Guide
February 22, 2024

Food is good but the portion is not big and its a bit pricey. Accessible to public transportation. Food

Local Guide
February 22, 2024

They gave me raw chicken.

Local Guide
February 22, 2024

Service is slow and lack of customer service. I tried to give them a feedback and they were reactive not really listening to my concerns but also giving the phone to somebody else while I was speaking. Not coming back to this place.

★★★★★
Local Guide
February 22, 2024

good food. great price. big portions. will def be back.

★★★★★
Local Guide
January 22, 2024

Ordered beef brisket sandwich with drink and fries combo. Brisket was perfectly cooked, was extremely juicy and tender. The sauce was tangy and delicious. Fries were crispy and well seasoned. 10/10 would come back again

★★★★★
Local Guide
January 22, 2024

Amazing, great food and very reasonable price

★★★★★
January 22, 2024

The real ones know this is the fire

★★★★★
Local Guide
December 22, 2023

Reup is so far away from me (downtown Vancouver) but I dream of heading back out to New West JUST for bbq. Especially in the summer!! It looks a lil run down and it s a food court but don t let that put you off. The masses of ribbons don t lie!!! Best smoked Brisket I ve had in western Canada!! The ribs were only OK but I don t care that brisket is so good I may have shed a tear The beans too Omg!

★★★★★
Local Guide
December 22, 2023

The best BBQ ribs and at an excellent price and the place next to the Fraser River

★★
December 22, 2023

Not the same. Used to go here years ago when I started college nearby. Have been getting stomach problems every time I get their pulled pork around 30-40% of the time. Last few years have been rough on everyone, and especially on these guys when they have me wondering if the rest of the day is going to be over. Probably had my last meal there today. Edit: Its the evening of the same day and Ive been bed ridden. Crazy headache and nausea lol Cheers

★★★
Local Guide
December 22, 2023

Chicken was great. Ribs are not bad, brisket was horrible. I dont know how one that cooks chicken that perfectly could overcook brisket that horribly.

★★★
Local Guide
December 22, 2023

The rib was a bit too dry this time. I couldn t have finished it without the coleslaw.

★★★★★
Local Guide
December 22, 2023

Service was great, not a big fan of the bbq sauce but thats just my personal preference, otherwise everything was fantastic.

★★★★★
Local Guide
December 22, 2023

Love ReUp BBQ - could eat here everyday

★★★★★
Local Guide
December 22, 2023

Delicious bbq and fried chicken at a good price. We go here every time we are in New West!

★★★★★
Local Guide
December 22, 2023

Unreal food. Delicious, tender, and seasoned perfectly. I didnt take a picture of the food because it didnt last long enough

★★
December 22, 2023

Was excited to give this a go but the results were disappointing amongst our table.

★★★★
December 22, 2023

Would have loved to give this place a 5 star!! It has such amazing food but I find the quality sometimes inconsistent. Undercooked fries is a theme, and I don t love the bun they use now it s not substantial enough for their pulled pork sandwiches. But overall, super great tasting food and I especially love the fried chicken and lemon soda they have on tap.

★★★★★
Local Guide
December 22, 2023

Ordered through ubereats. Got the beef brisket (comes with slaw) - yum, pulled pork (also comes with slaw) and also yum, dry ribs (well seasoned but overcooked), fried chicken sandwich (very yum. Would be even better if eat on the spot).

★★★★★
Local Guide
December 22, 2023

The french fries and gravy on their own here is so good I would come here in rain or snow. The brisket and pulled pork is amazing and there is this enchanting aroma of BBQ in the air when you walk into the Quay doors. It shares the food court with the other food places in the Quay but its worth a visit even if you get take-out, as you can sit on one of the many benches along the boardwalk (just watch out for the birds who will be giving you sad eyes and neg for your food lol). The sweet tea is also really good. Ive never had bad fries here and even when Ive ordered them in, theyve always been tasty. Most unique gravy around.

★★★★★
Local Guide
December 22, 2023

A nice kebab shop on the first floor of the market with a beautiful view of the river.

★★★★★
Local Guide
December 22, 2023

The crispy chicken sandwich and fries were amazing.

★★★
Local Guide
December 22, 2023

Foods not bad. Been there for a longtime abd seem busy

★★★
December 22, 2023

The driest pulled pork sandwich and flavourless. Fries had some seasoning but no salt which they needed. And food was barely warm. Not worth the price.

December 22, 2023

should have listen to the bad feedbacks.

★★★★★
Local Guide
December 22, 2023

Great pulled pork sandwich! Also great poutine. All bbq items really good. Worth a visit for sure. Kind of a hidden gem. Pulled pork is top notch. Great flavor great meaty taste. I also really enjoy the poutines the fries have a nice bbq spice to them

★★
Local Guide
December 22, 2023

The pulled pork sandwich was barely warm, bland and took a very long time to assemble. Fries were tasty.

★★★★★
December 22, 2023

One of the best brisket Ive had! Been here few many times

★★★
Local Guide
December 22, 2023

My family went today(Canada Day), based on good reviews, for my sons birthday lunch. Ordered Wings BBQ Platter with fries n a drink, Pulled Pork BBQ Platter with fries n a drink, chicken strips (+1 strip) n a drink. The order taker was very nice and tried to answer questions as best she could. The food took long, again I believe because of the holiday. We were missing a drink and a fries, no big deal to me. The pulled pork was o.k. not awesome, the strips were o.k., the fries were tasty but a little salty, the chicken wings were inedible, way too much salt, I packed up our food to go, but left the wings on the table.

★★★
Local Guide
December 22, 2023

Its okay. Far cry from what it used to be. The bbq is decent but nothing to write home about. The chili poutine is good. The ownership has changed it seems and the staff arent very friendly or sociable.

★★★★★
December 22, 2023

Great bbq one of the best in the lower mainland

★★★★★
December 22, 2023

Food was great! Especially the ribs! I highly recommend.

December 22, 2023

Half cooked meat, pink/dark chicken. Waiter looks at you as if you did something bad. Extremely disappointed, save your money and go anywhere else

★★★★
Local Guide
December 22, 2023

A lot better than expected for most of the menus!

★★
Local Guide
December 22, 2023

Pretty dry. A little disappointed.

★★★★★
December 22, 2023

Everything was expertly cooked and had big bold flavor. Fresh, top quality ingredients from the meat to everything else. The meats and sides are savory so be sure to get some potato salad or pitbeans to cut through it. I will definitely be back to try more because all the selections are mouth-watering Without a doubt in my mind - 10/10 stars

★★
Local Guide
December 22, 2023

The meat is stiff and the seasoning is too strong. Not as good as other places.

★★★★★
Local Guide
December 22, 2023

Loved the full barnyard over there!! Although not perfect but for the price, it was absolutely delicious and satiating. Loved the ribs, slaw, SantaFe chilli and biscuits. I wish their biscuits were served hot and meat a little bit moist, but I guess its hard to achieve that if their food turnover is slow. Also, I wish the brisket was a bit milder in terms of their sauce. Nonetheless, it was delicious and I would definitely recommend it and be back. Parking: To park, you would have to use Impart as this place is inside the market. However, if you are willing to walk for 10 mins, you can find street parking.

★★★★★
December 22, 2023

Love this place! Barbecue ribs and poutine are just the best in town! Best place and delicious food, always coming back!

December 22, 2023

Dry, overcooked

★★★★★
Local Guide
December 22, 2023

I come here often for a quick lunch. Fried chicken sandwich and pulled pork sandwich were both delicious! Ill come here whenever I work in New West

★★★★★
Local Guide
December 22, 2023

Great fried chicken and coleslaw last weekend! The staff were very friendly and sincere too. We will be back soon!

December 22, 2023

Man what happened to this place, ordered the bogo rib ends thru uber eats and got 2 containers of nothing but dog food. 12 pieces of only bone, fat and cartilage. And too add insult to injury they tasted like garbage. Also spent $2 on a side of alabama white sauce and got the smallest container of sauce you can imagine, thought it was a joke at first glance. Some restaurants didn t make it out of the pandemic, looks like re-up is one of them. RIP Re-up

December 22, 2023

I was looking forward to trying this place as I really like BBQ, however what they call a platter is meat and coleslaw. That isnt a platter, and the owner wont allow substitutions which is ridiculous. Im not a big fan of coleslaw and its just an excuse to charge more with a cheap filler for a platter Successful bbq restaurants allow customers to have a choice and you actually get sides with a bigger meal. The bun was good but the meat was quite dry which good brisket is not and the sauce was just okay. I will stick to my usual bbq places

★★★★★
December 22, 2023

I m always a huge fan of their ribs! I highly recommend!!

December 22, 2023

$5+ for this potato salad???? Hell nooo nothin special about this salad to be even $3.50

★★★
Local Guide
December 22, 2022

Ok ribs , great flavour but a little tough , service was mediocre considering they weren t busy .

December 22, 2022

Idk If they got new cooks or what but it was horrible, got full barn yard many times been amazing that why we have come back. This time eveything was half portion super dry very disappointing. Wont be back. Paid way to much for what we got

Local Guide
December 22, 2022

This place has lost their glory days. I waited over 50 minutes for some very dry fried chicken and cold pulled pork. Absolute worst BBQ in New Westminster now.

December 22, 2022

Used to be a great BBQ spot. The portion sizes have gotten very small within the last few months. I used to love getting pulled pork sandwiches from here but now with the portion sizes so much smaller I no longer go.

★★★★★
Local Guide
December 22, 2022

Delicious foods and great service!

★★★★★
Local Guide
December 22, 2022

Great pulled pork, tasty and well done.

★★★★★
Local Guide
December 22, 2022

Quick grab, must get the combo My ranking: pulled pork > friend chicken > brisket

★★★★★
Local Guide
December 22, 2022

We moved away over 6 years ago, we still talk about how good their breakfast sandwiches were. Got to visit again recently and can confirm theyre still incredible!

Local Guide
December 22, 2022

Over priced, mediocre BBQ. Way too peppery. Dishes took 30 min to come out and for two people to eat was 48$ go somewhere else! Update 2022: came back, big mistake. Its even worse now.

December 22, 2022

First time here...was very disappointed. Poutine was terrible. How do you screw up poutine? It had a strong vinegar flavor. The gravy was discusting. The brisket sandwich was over sweet. Lacked any traditional southern flavor. The people running and cooking the food i suspect are not familiar or passionate about southern food.

★★★★★
December 22, 2022

Amazing chicken sandwich and the best poutine I ve ever had!!! Best food place to stop at when your in new west !

★★★★
Local Guide
December 22, 2022

I ve been looking for a good bbq joint. I ve been to a few around the city like Memphis Blues and I haven t been wowed yet. I got the pulled pork with fries and coleslaw and the ribs. The pulled pork was good and I really enjoyed the fries. The bbq sauce was the highlight and it tasted both smokey and delicious. The coleslaw was good too. The pulled pork could have used less bbq sauce and the ribs more. The dry rub didn t really come through in the flavour so it needed a flavour boost.

★★★★★
Local Guide
December 22, 2022

Just recently tried for the first time, and I ll definitely be back! The chicken was really good - very fresh, seemed high quality, and the seasoning was delicious!

★★★★★
Local Guide
December 22, 2022

Stopped by to see the market and the pulled pork and brisket sandwich did not dissapoint. No line up and reasonably priced.

★★★★★
Local Guide
December 22, 2022

The spicy chicken sandwich is my go-to and it never fails. I would eat it every day if I could. Their BBQ packages are also amazing, and I share this place with everyone.

★★★★
December 22, 2022

The Smoked Brisket Sandwich is incredible, worth going back again and again and again etc. The ribs were a bit underwhelming and the fries weren t great. The Brisket Sandwich is worth coming for %100

★★★★★
Local Guide
December 22, 2022

Fantastic bbq

December 22, 2022

Too dry for rib - very disappointed for the tasting, their poutine is dry also, seems like frozen fries not tasty at all . Won t come back for next time.

★★★
Local Guide
December 22, 2022

Vancouver does not have good BBQ anywhere, and the trend continues here with very average BBQ. Ive eaten here 3 times, 2 out of the 3 times the food was bland.

★★★★
Local Guide
December 22, 2022

Had the chicken sandwich, wings and brisket. Great flavours. Well made chicken wings - batter was tasty.

★★★
Local Guide
December 22, 2022

Foods good but always really slow. I waited my entire 30min lunch break for a poutine and had to go up to the counter and tell them I wanted a refund because I have to go back to work before they would give my food. I understand if its busy during lunch break but hardly anyone was ordering in person. I feel like they should have said theyre running behind on online orders so I could have went somewhere else or told me it was going to be such a long wait.

★★★★★
Local Guide
December 22, 2022

Stopped by here to grab some dinner before I jumped on the sky train. I got the chilli cheese fries and added pulled pork. The food was piping hot, fries crisp, chilli very good and the best part was the pulled pork! So tender and full of flavor. Had to wait roughly 5/10 minutes for my food while they made it, but it was worth it. I will be coming back again to try the rest of the menu! Hidden little gem in the que.

★★★★★
Local Guide
December 22, 2022

The brisket is awesome here. Today they made sure to give us a bag to go with out asking after we were full and and ordered for dine-in.

★★★★
December 22, 2022

Food was fresh, homely yet tasty. Nice to eat Poutine that isnt soggy. Chicken sandwich was excellent. Will be back to try the ribs.

★★
Local Guide
December 22, 2022

Used to be my favorite place for fried chicken and smoked meats. There was a drop in quality since the change in ownership years ago but still good (not great anymore) But in the last few months there was a significant further drop in food quality and service. No dressing and half chopped coleslaw, smaller and burned chicken etc. recommend this place to many but not anymore and I will stop ordering from them. Pity

★★
December 22, 2022

Fries are horrendous. You can taste the freezer burn on them. If the chili cheese fries weren t $15 with added toppings, I would ve thrown it straight in the trash. Maybe their other stuff is better, but I ve never been disappointed by fries like this before.

★★★
Local Guide
December 22, 2022

The prices listed on the menu online are lower than the actual menu prices, which was an unpleasant surprise

★★
December 22, 2022

When this place opened originally, the owners had so much passion in the look and feel of the restaurant and of course the food. It felt like you were in the south getting a wonderfully smoked brisket, chilli, corn bread, whatever dish served on a cool tin tray. It was 5/5 Now, the place is under new ownership and are making it sooo run down. There is no smoker smell, which made me worried and sure enough, the ribs are chewy and freezer burnt, taste like they have been boiled and then grilled, the corn bread is now just flour buns that smell like butter and eggs (really strange), and the chilli was mostly tomato paste with no inspiration from actual chilli flavours (nonsense of cumin, cilantro, cracked pepper, etc, and no tang). Either the original owners are either happy that they likely made a mint selling it, or would be very disappointed to see the state it s in. The restaurant is a shell of what used to be with no passion. Really too bad.

★★★
Local Guide
December 22, 2022

i love the ribs!!!!!!!!!! but the problem is the rib sauce is getting Less and less!!!!!!!!!!!!!!!!!!!why!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! now i have to change from 4 stars to 3 !!!!

★★★★★
Local Guide
December 22, 2022

Really good sandwiches. Quality food. Fast service. And a very happy pigeon walking between the tables.

★★★★★
Local Guide
December 22, 2022

Wow a nice hidden gem in New west . Souther BBQ in the Qui . Awesome with a great selection to for fill your taste buds .

★★★★★
Local Guide
December 22, 2022

I always go for the 2 piece fried chicken when I come, which comes with a small serving of coleslaw. Yummy!

★★
Local Guide
December 22, 2022

No a fan of this place, told me 10 minutes, took 20 to get me the food. Not sure why I tipped. The coleslaw wasnt very fresh. The food was messy and hard to eat without getting messy and they didnt even have napkins available. The place feels disorganized and looks un professional. I think they really need to address their whole approach if they want to stay relevant.

★★★★★
Local Guide
December 22, 2021

This is one of my favorite places to eat, the bacon poutine is out of this world, also love the brisket sandwich

★★★
Local Guide
December 22, 2021

Good BBQ, a bit pricey and takes a little while so call ahead. Did not find it as good as the location in uptown New West. Major complaints were chicken was a little overdone and the biscuits were lacking flavor and a touch on the dry side.

★★★★★
December 22, 2021

Yummy fries and beef brisket

★★★★★
Local Guide
December 22, 2021

Oh my what an amazing place. We go at least once a week. Favorite dishes include Fried Chicken sandwich, Spicy fried chicken sandwich, pulled pork sandwich and their homemade biscuits are amazing! They also have amazing sides including pits beans, coleslaw, yam, regular fries and dont forget to try their Southern Sweet Tea!! Oh yeah and they do have an amazing breakfast biscuit sandwich. The only downside is that Friday and Saturday nights there is a bit of a wait, but it is totally worth it! I normally would include some pictures but we eat the food to fast every time as it is so delicious!! I highly recommend them and cant wait to go back this week!!

December 22, 2021

Rude staff and not COVID-friendly at all. We went around 11:30a on a Wednesday - just two of us and there was no line up. There were two staff - one was a trainee. We ordered a poutine and a 1/2 rack of smoked ribs. There was only one order ahead of us and the customer seemed to have waited quite a long time because we overheard them asking about their order. We waited about 30 minutes before going up to ask the staff how much longer our food was going to be and one of the staff responded saying our ribs were still in the oven. By then, we had already observed both staff members touching everything including the food without any gloves (taking orders and picking up the phone and then going back to prepare the food with their bare hands) and the trainee even took out his personal cellphone in the kitchen and was touching his phone for some time while preparing the food?? We then asked if it usually takes over half an hour to heat a one-person serving of ribs to which the staff rudely responded well unless you want your food cold. ??? This is a fast food restaurant in a food court, if your food is going to take over half an hour, please give your customers a heads up when they order because they do not expect their food to take an upwards of 30 minutes for a two-person meal. We then asked for a refund to which the staff offered a half refund when we didn t even get our food. We demanded a full refund because we weren t comfortable with eating the food they prepared with their bare hands all the while touching everything else. When we commented that we noticed they weren t practicing sanitary standards while preparing the food, the staff responded by saying if you re not comfortable then don t eat out. Just unbelievable, please save your time and money and avoid this place at all cost. Not sure if they changed management recently but this place is not what it used to be.

Local Guide
December 22, 2021

Called in a take out order right when they opened at 11:00 staff said it would be at least a 40 minute wait. Not staffs fault but maybe don t say you open at 11.

★★
Local Guide
December 22, 2021

Not a fan of the coleslaw - did not taste fresh. Ribs were too dry. Chicken was really tasty though.

Local Guide
December 22, 2021

Place looks dirty and food is old and bread is soggy, Attendants are rude and disrespectful

December 22, 2021

rude staff , very unhygienic

★★★★★
Local Guide
December 22, 2021

We ordered from here every Friday before a long weekend at my last job. Very good BBQ, especially the chicken. it is kind of a hidden gem down on the Quay.

Local Guide
December 22, 2021

The only option is take out and they don t put any single napkins and any utensils in the bag ! They don t want the business! Very disappointing experience !

★★
Local Guide
December 22, 2021

I must say this meal was quite underwhelming. The brisket lacked any real flavor and the portion size was not very big. The meal was saved by the ribs and the fried chicken but again the portion size was not very huge. The beans arent really anything to rave about, its like most of this food is trying to be something but it misses the mark. I ordered extra barbecue sauce and they charge you quite a bit for next to nothing. not to mention the barbecue sauce wasnt that great so I just pulled out the old stubs bottle. youre better off ordering from Memphis Blues and picking it up which I should have done in this case

★★★★★
Local Guide
December 22, 2021

Everytime Ive eaten here its been fantastic. Great food, great customer service, and theyre doing so good following covid protocols from what I can tell.

★★★★
December 22, 2021

Spicy chicken sandwich was amazing. Fried chicken was soon good. however ordered the classic poutine and was not a fan unfortunately but everything else was great!

★★★
Local Guide
December 22, 2021

It is good food, the brisket sandwich was good but could use a step up, just my opinion, not as tender, flavorable as my briskets I be made, but I smoke and dry rub mine. But still worth the try

★★
December 22, 2021

Do yourself a favour and get some real BBQ food at the Butchers Block at Burnaby Heights. Not worth your money. Small portions, sauce was subpar and the coleslaw was bland.

★★★★
December 22, 2021

Really good chicken and other menu items here. Only downside is orders take awhile. The fried chicken sandwich is amazing Like others have pointed out staff are not trained in customer service here which is unfortunate. I do believe owner ship changed around 3 years ago. Food is still good but previous owners definitely had a higher standard

★★★★
December 22, 2021

Great food, just a little on the pricey side. Would recommend tho.

★★★★★
Local Guide
December 22, 2021

This place is a hidden gem. The food is amaaaazing. You cant go wrong with anything on the menu, but the yam fries are the best youd ever have, they are a must try!

★★
December 22, 2021

We have had good experiences in the past with Re-up for large company lunches (50 to 80 people). Good food, good service. In late 2020 we had to cancel our Christmas lunch due to covid and we did so well in advance of the date. Kelly, the manager, said she would return the deposit. After that promise and despite many emails and phone calls, they completely ghosted. UPDATE- after seeing this review Re-up did contact me and promptly issued a refund. It took from November to May to get this done which is disappointing. Even though their organizational skills are troublesome, they were a hit with our staff- their food is VERY good.

★★★★
Local Guide
December 22, 2021

One of our fave BBQ place in town. Its too bad they often run out of ribs. I like that the fries comes with seasonings. The sloppy Joes is big. I honestly think the brisket is better without the BBQ sauce, but thats personal preference

Local Guide
December 22, 2021

Ordered a large order on Doordash. They forgot parts of the order, all of the utensils, and refused to provide any of the missed items, saying we are owed a poutine when we go next. We will not be going back.

Local Guide
December 22, 2021

Got our order wrong and forgot all the utensils. This was a +$100 order, so very disappointing. They refused to fix the order, saying they owed us the item next time we get food from them. We wont be going back

★★★★★
December 22, 2021

A few weeks ago I wrote a review, giving Re Up BBQ 2 Stars. The Manager, Kam, tried to reach out to me a couple of times but somehow I missed him. Today I saw him and we had a really good talk. When he saw my review he s been working hard to resolve the issues. This is a person who cares about the restaurants he manages, who cares about the quality of the food that is served, who cares about his customers. Knowing this we will continue to go to Re Up and tell our friends and families about this place at the Quay. Thank you Kam. I wrote this review a few weeks ago, with 2 Stars... Disappointed 3 times in a row. I have been ordering from them in the past year and a half but they have been extremely inconsistent lately. Ordered dinner for my parents and the pit beans tasted watery and bland. We threw out three orders of pit beans. I told Re Up and they just said Oh. 2nd time, I ordered the bucket of chicken and when it was ready one of the staff gave my order to the wrong customer right in front of me. The cook just apologized and I had to wait for another 35 mins for another batch of chicken to be fried. And they didn t even try to compensate for the mistake by giving me an extra chicken or something. 3rd time, I ordered the bucket of chicken again, with this amazing coleslaw slathered in this spicy vinegary rich flavour. It was dry and bland. And the Chicken tasted bland too! I couldn t taste anything. It was like eating a chicken from 7 eleven. I know if I go back and tell them about the coleslaw and chicken they will just say oh, sorry. This happened 3 times in a row. No small businesses can afford to be so inconsistent at this time. Very very disappointing. I am trying to support these small businesses. I even tip them, with the take out.

★★★★★
Local Guide
December 22, 2021

This place is always awsome

★★★★★
December 22, 2021

phenomenal chicken sandwich, will definitely come again

★★★★★
Local Guide
December 22, 2021

Best fried chicken in the lower mainland. Made to order makes it even better.

★★★★★
Local Guide
December 22, 2021

Great place for some bbq, no bad choices when ordering. I highly recommend the homemade cola, they do sell it by the growler as well

★★★
Local Guide
December 22, 2021

I order Re-up quite often, and usually it s great. Although my last order was rather disappointing. The biscuits were way more dry than usual. Not to mention there was a hair baked into one of them. Also, I feel as if the Spicy Fried Chicken Sandwich was lacking some of its usual flavour. Usually the sandwich is a favourite in our household, but we all agreed that something was missing or changed this last time. Is there perhaps a new chef/cook? Or new management?

★★
December 22, 2021

We frequented this New Westminster staple for over two years and we used to love this place. However, we have noticed a huge downfall in their quality and service. And this coincides with a change in management. First, we tried to support them as the pandemic started a year ago (you want to support local, right?) but they never check their social media. Calling them to place an order is kind of a gamble too, sometimes they pick up their phone, but most times they dont. But the icing of the cake came yesterday. In the midst of a huge, unprecedented heatwave we decided to have our meal to go. As we proceeded to enjoy our meal, we ungratefully noticed that the BBQ Brisket Sandwich did not have BBQ sauce at all! It was dry, tasted a bit funny, and the coleslaw was just disgusting, to the extend that I only ate half of the sandwich and, in fact, felt sick afterwards. I hope I do not get food poisoned. Very disappointing for a local business we used to love so much.

★★★★★
Local Guide
December 22, 2021

I am a huge fan, and absolutely love their fried chicken sandwich. It is the stuff of my best dreams

★★★★★
Local Guide
December 22, 2021

Fried chicken sandwich was delicious !

★★★★★
Local Guide
December 22, 2021

We had re-up deliver for a catered event in the middle of Queens Park. Our order showed up right on time, and the re-up folks delivered as close as possible to our location in the park. Food was great, with reasonable portions for each guest based on the numbers we provided. Customer service was good and the experience was overall very positive. Would order again.

★★★★★
Local Guide
December 22, 2021

I am glad i got to discover re-up chicken before leaving the lower mainland. The chicken is pleasantly spiced and nice and crispy and juicy. The chicken burgers are huge,and its fairly priced. If you havent tried it,i suggest you make a trip to the new Westminster quay now!

December 22, 2021

We ve eaten from here twice now. Once through Skip. It is not good bbq. Flavourless and tough. We ordered the full barnyard. The ribs are boiled style so they are tough. You have to rip them off the bone with your mouth. The fried chicken is very moist but flavourless. The brisket is smothered in bbq sauce. The biscuits were the best part. The only good part. I think the sandwiches would be better but based on everything else, I wouldn t bother

★★
Local Guide
December 22, 2021

I used to order from here all the time. They were mind blowingly good. Tried them again today for the first time in a few years. It was bad. Really bad. I ordered the fried chicken sandwich. Service was good. Food was quite disappointing. My first bite of the sandwich tasted like rotten fish. Which is quite odd considering they dont sell fish. At first I thought the chicken was fried in the same deep fryer as their seafood until I realized they dont sell seafood. The sandwich had almost zero flavor. Aside from rotten fish. From glancing into the kitchen I realized the cleanliness has been disregarded for some time now. It seems like theyve changed ownership/management. Ill give them another chance based on previous experiences. Hopefully they redeem themselves.

★★★★★
December 22, 2021

Re-Up BBQ has some seriously low and slow cooked, incredibly delicious BBQ; Ribs, Pulled Pork, Beef Brisket, Fried Chicken. Picnic along the New Westminster Quay boardwalk with Re-Up BBQ just doesnt get any better then this. Highly recommended for BBQ connoisseurs, or just meat lovers.

★★
Local Guide
December 22, 2021

I used to come here always for beef brisket with fries. I loved the sauce and tenderness of the meat. But recently for last months I m buying and it feels like they have changed recipe sauce is different more sour, and meat itself isn t as tender I hope they will return original taste

★★★★★
Local Guide
December 22, 2021

Makes great poutine there. Tons of flavor.

★★★
Local Guide
December 22, 2021

Ive eaten here about a half dozen times over the last few years. Overall the service has been subpar but the food was good enough for me to overlook this. Unfortunately on our last visit this past weekend both the food and the service seemed to have taken a dive. The girl working the counter was practically ignoring us as we were waiting to order. Its one thing to be busy doing something, but you can at least acknowledge that you will come help when youre done your current task. Instead she went and answered a take out call before finally acknowledging us. Her overall attitude was pretty negative, I hope for her sake she was just having a one off bad day. We saw several other customers express their exasperation as they seemed to be frustrated by the long wait and poor service as well. Our go-to order is the brisket poutine which in the past has always been a large portion size with a good amount of brisket. This time it was much smaller with only shreds of dry brisket. Maybe it has something to do with the rising food costs the world is experiencing, but it was enough of a drop in size and quality that we dont plan on returning to Re Up anytime soon. Overall quite disappointed as this used to be a bit of treat wed look forward to.

★★★
Local Guide
December 22, 2020

Its good

★★★★
Local Guide
December 22, 2020

Great food

★★★★★
December 22, 2020

The fried chicken is the best Ive ever tasted! Their bucket of chicken deal is fantastic.

★★★★
Local Guide
December 22, 2020

Good fried chicken, a bit slow but worth the wait. 4/5 because the pay process defaulting to 20% tip, and then my drink order was incorrect. Maybe remove that feature from the payment system for a mall vestibule? Other than that it was really good & Id do it again. Market was nice as well.

★★★★
Local Guide
December 22, 2020

Yummiest fried chicken burger around here worth the price and filling too. Love the ambience here for a quick and calm dinner.

★★★★
Local Guide
December 22, 2020

When there for a late lunch/early dinner. The food was really good, the cooks were also friendly and helpful. But the lady take the order was not very friendly or helpful. We had never been there before and every question we asked about the menu she just repeated what was on the menu. Other then that we had a good experience.

★★
Local Guide
December 22, 2020

I didnt love it, I got 1lb of brisket and a whole rack of ribs. So thy both were pretty dry not sure if that was because he sat under a warming lamp for four or five hours or a marketing ploy to get you to buy their barbecue sauce but anyways, he said he was going to give me a discount because it was my first time but he didnt. Im like way even say anything about a discount if your not going to give it but... Was supposed to pay $53.20 + tax which somehow came to $64.26??? Thats like 20% not cool, Definitely not a great experience. Wont be going back here!

★★★
Local Guide
December 22, 2020

The chicken burger was huge and juicy and the fries are well seasoned. They have big portions too so you get your moneys worth, May 6,2020 update Ordered delivery and most of the meat and the biscuit was dry sadly, hopefully a one off

★★★★★
December 22, 2020

Outstanding fried chicken!

★★★★★
Local Guide
December 22, 2020

Went to Reup after long day of work cause I want to treat myself some good bbq. i was with two friends who are vegetarian, so it is good they have the beans and chili corn as veg option. both my friends love it! i got bbq pork sandwich and its sooo good. for the price, it is very affordable, delicious, and filling! the lady server/cashier was also very friendly and bubbly. she took our orders well and delivered efficiently. surely will go back and recommend to friends!

★★★★
Local Guide
December 22, 2020

Quite delicious, half rack of ribs fall off the bone juicy

★★★★
Local Guide
December 22, 2020

BBQ is good. Brisket is tasty, beans are a bit on the saltier side. Staff do not wear PPE. Charge additional fee for take out.

★★★★
Local Guide
December 22, 2020

Came here on a Sunday afternoon and ordered the Spicy Pulled Pork Sandwich. It was quite big, and very tasty. The staff was also super friendly and engaging.

★★★
Local Guide
December 22, 2020

Came here on the recommendation of others and ordered The Full Barnyard platter. The brisket was nice and tender. The ribs were dry and not the fall of the bone like I would have expected (-1*). Fried chicken was very good as were the fires and the pit beans. The slaw was just ok. Our second biggest disappointment was there was no place to sit. I totally understand that COVID has changed things, but you could have at least updated your website and voicemail messages to indicate as such (-1*). It isnt that hard.

★★★★★
Local Guide
December 22, 2020

So today we went for lunch and hit a super busy time i think, the order itself took quite awhile to get and there was a mix up I want to thank the staff for going well above and beyond what they had to do to sort out the situation I would definitely recommend this restaurant the food and staff are super awesome Thank you so much

Local Guide
December 22, 2020

They dont answer their phone

December 22, 2020

I didnt enjoy any of the food we ordered here. Poutine cheese was rubbery and gravy had no flavour, fried chicken was really low quality chicken and even the skin was not that great, coleslaw has heavy mustard flavour. Really disappointing.

★★★★
Local Guide
December 22, 2020

Tried: - over 5 times since 2019 - had platter with ribs, brisket, and sweet potato fries Pros: - good food but with one bad good experience (ribs and brisket were dry and chewy). Hence, the 4 stars - good bbq sauce - good service - price is reasonable Considerations: - food quality was bad once in 5 times - extra charge for bbq sauce - order ahead as they take ~20-30 mins to prep food

★★★★★
Local Guide
December 22, 2020

Food is great!

December 22, 2020

Burnt fries, bickering staff, grumpy service, and some weird take out fee. Something has changed for the worse here.

★★★
Local Guide
December 22, 2020

Good bbq, shame the fries arent home made with all the amazing work they do on the meat and they forgot my cornbread last time. The fries are good, the seasoning on them is amazing and the portion is good, just missing that home cooked edge. Wasnt pleased to buy nearly $200 of food and miss something on my order. The bbq meat is really damn good though! Really nice people and friendly service.

★★★★★
December 22, 2020

I went there yesterday and they fudged on an order and I called them and they said theyd help make-up for it. They were honest and genuine about it, and compensated for the mix-up today. Food is great, the BBQ sauce is excellent and would definitely recommend it.

★★★★★
Local Guide
December 22, 2020

Amazing BBQ and Buttermilk Biscuits!

★★★★★
December 22, 2020

quality food and friendly staff!

★★
December 22, 2020

Received half of my order and had to argue to get some of the rest, the staff was not friendly or apologetic

★★★★
Local Guide
December 22, 2020

You must try their beef brisket sandwich and THEIR fries!!! So good and so worth it when you feel like treating yourself on a cheat day. 4/5 because their speed of service could be improved. Also, one time coming here, my food was lukewarm.

★★★
Local Guide
December 22, 2020

They somehow changed their classic southern fried chicken recipe. Its now average compared to the original owners amazing recipe from many years ago. If you think it tastes good now then you missed out on before.

★★★★★
Local Guide
December 22, 2020

Great place if youre in the mood for savory BBQ. Their biscuits are fluffy and when you pour some of the beans on top its flavour town. The platter for two is very filling and worth trying.

★★★★★
Local Guide
December 22, 2020

Their spicy chicken sandwich cant be beat. Unbelievably good.

★★★★★
Local Guide
December 22, 2020

Great local BBQ restaurant located inside NW Quay. Takeout only primarily now because of COVID 19. Menu has many BBQ favorites, ribs, brisket, pulled pork you name it. Tried the Full Barnyard to sample each, ribs were as expected, smokey, good flavour & meaty. Brisket was better than their pulled pork but that is likely just my opinion. LOVED the fried chicken! Huge juicy crunchy pieces of thighs or drumsticks. Have re-visited multiple times and ordered just the bucket of chicken 10 pieces, with biscuits and slaw. Biscuits are fluffy soft goodness. Chicken is tha BOMB here though. Crunchy chicken skin has perfect crunch, zesty salty sweetness, maybe from rub spices put into the dredge mix perhaps? Highly recommended for the chicken alone!!

★★★★
Local Guide
December 22, 2020

Brisket - tender and tasty Fried chicken goood Southern wings. Really good with sauce Pulled pork a bit dry Ribs-good smoky taste but a bit dry Coleslaw decent Beans-salty but okay Would come back. Its a good value and not much bbq options in the area anyways

★★
Local Guide
December 22, 2020

Just ordered through Ubereats. Pulled pork sandwiches were pretty tasty but no option for cheese ? Was very bbq flavorful. The fries are McCain frozen fries and tasted freezer burnt. The sweet tea tasted like soap ? The sandwich was decent but not amazing enough to try this place ever again.

★★★★
Local Guide
December 22, 2020

Nice bbq place. Decent portion within reasonable price. Food is good except the sauce they put in the meat is a bit too salty.