IHOP in New Westminster

Its the most standard breakfast experience you can ask for. Though that in its own right isnt a bad thing, you know what youre getting into and are going to get just that, a half decent breakfast at a slightly less decent price. Bonus points because my friend called it the spawning ground of old white men

Way too expensive!!! ....and doesnt include toast! Average breakfast...2 eggs 2 sausage 2 bacon 2 SMALL pancakes...$25.00...WOW Food : 3/5

I wouldn t give such a low rating if it was happening for the first time. Food is alright but it s the customer service that gets on my nerves every time. Very poor customer service. If you are a person of colour, you will literally get faces from the white staff.

friendly waiter. great breakfast food. those soft pancakes and milkshake DELICIOUS.

This location serves good waffles and pancakes.

All the best for a classic American breakfast.

Og ihop, always good, never disappoints Kid-friendliness: Colors and paper to keep the kids busy Food : 5/5 |

The New York cheesecake pancake was amazing And the portion sizes are huge!

This ihop is older, so hence lower stars for atmosphere. The rest is 5*****s. PS, they have the best pumpkin pancakes original recipe here. Other Ihops change the recipe, and they taste well you decide? I always take an order home to enjoy Kid-friendliness: Family restaurant Wheelchair accessibility: One spot

I want to let you know that I was at your New Westminster location on Tuesday Oct 22 and although the food was wonderful, your server was sick and coughing and complaining of a sore throat. We spoke with management and our server was changed, but the server with, what appeared to be a very bad cold, was not sent home and continued serving other tables. Unfortunately I have now come down with a terrible cold, and since your server was the only sick person with whom I had been in contact, I must assume I caught it from her. I strongly suggest that, in future, you send sick employees home and do not allow them to work so that other customers don t have the same negative experience that I have suffered and believe me I am suffering. Sincerely John Wakefield

Enjoyed a lovely breakfast with the wife service was a bit slow but over all value for money great food

Amazing food but our server Natasha is the star of the show. Excellent service hands down! Way to go honey bunny

You get what you pay for. Service was good

I would like to appreciate Lorna for her exceptional customer service!

Always good food and service!

Great service from Natasha but $90 for 3 breakfasts, coffee, hot chocolate & tea is a bit expensive.

I love spicy jalapeño omelette Wheelchair accessibility: I didn t see any good spot for that people Food : 5/5 |

Our server David was amazing; friendly and attentive with our table and everyone else as well. Just incredible service. Really solid breakfast food, the seasonal pumpkin spice pancakes are fantastic.

Worst customer service ever! There was hair on the water they served, extremely rude servers and they pick and choose who they serve! Absolutely ridiculous it will be our last time going to this place because we been going to this place for the past 19 years. It s sad that they bring young and rude servers.

Love IHOP, especially when you dont go on peak hours! Fast, good price and consistent with the food. Good Saturday brunch option if you want something cheap and tasty

Keep having the same dish here chicken and waffles. Consistently great. It can get really busy and noisy at the restaurant at times. Excellent service Food

Some dishes are far better than others--for eggs benny in particular, Id recommend the classic over any special version. Its nice to get your own little coffee urn and I like that they have the 4 syrup options right at the table. Orange juice is a bit expensive for some reason. Also, Natasha is the best!

Honey Bunny!

The biscuit Breakfast Tasted bad

Since the first time I went to IHOP I got passionate. I would go everyday if I could.

This is one of our favorite IHOPS. Food is really good as well as the service. Its pretty busy most of the time, so that confirms its good!

Seems to be a victim of shrinkflation. Prices werent bad but it was reflected in smaller portions than I would be used to normally.

This place is not safe for people in color. We were harrassed for no reason, told to go back to our country, and was challenged to a fight and yet no one at this iHop branch had our back or intervened.

Always consistent!

Not enough seating or parking. Food and service was average

My son is at a university in Bahrain. He took online classes with them. He benefited a lot and they were very excellent.

It s closed for repairs They ll go back to normal on the 26th I really like this place Hope it s back again

Fantastic food and great service

Good food and efficient service.

Was very good portions are good for the price even kids portions were huge

Always a treat to go to any of the ihops. Kid-friendliness: My 9 yo loves it here. Food : 5/5 |

Super experience with fabulous food. There is a wonderful staff to cater to the diners.

Good place. Open till 9pm. Nice place to unwind after a long day.

I visited an IHOP today and asked for my meal to be prepared in a specific way due to health reasons. Unfortunately, they brought it out exactly how I had requested them not to. When I asked for it to be redone, they informed me that the kitchen would not remake it. I requested to speak to the manager, but they sent someone else who also refused to accommodate my request, saying the manager was unavailable. Other IHOP locations have always honored my request, but this one did not. I can t help but feel that this might be because I m a person of color. From now on, I ll be going to Denny s instead. Thanks David for ruining my day!!!

Regularly, I visit this location, but this time Natasha made it special! She s an absolute asset to the company.

I use to go to the IHOP on Kingsway near Metrotown all the time because they had the best food quality and staff. Now that location is shut down so I go to the one here in New West. I have to say that the food quality at this location isn t as good, but I am very pleased to see that the staff here is just as friendly, and even a familiar face is working here - Natasha your energy and positivity literally makes me want to eat IHOP every day regardless of what it would do to my belly.

We just love this place!!

The guy at the front service needs customer service manners, swearing and slaming the phone in front of the customers is not good for the business at all.

Hadnt been for a while so I went . Was very disappointed. The coffee was cold brought me the wrong hash browns and there was egg shells in my Benny. Didnt even knock anything off the bill . Wont be going back I dont think..

After coming in this location The old Gentleman I think is Menager And Respect for coustemer is 0 non HI IS GROSS MISERABLE TERRIBLE ONE NOY ONLY US BUT OTHER BACK OS US I TREAT SO SO Badly SO you will never see me in this location Guys Skip Skip this place and go other places they can give you more Better Respect,at this location be careful and the food coming so late thanks for nothing No more enough doing so bad service coustemer

Bad experience egg shells in my meal cold coffee not even offered discount. Didnt eat any of it . Also wrong hash browns

We have always liked IHOP, but this is our favorite branch. We prefer to drive a little further but we do it because of Natashas excellent service. She is an example of good service: warm, friendly and efficient. We are always very happy to have her be our waitress. Thanks for the excellent work honey bunny!

Came for brunch with my family (parents and kids). Very impressed with our server Natasha. The food is consistent and we come here periodically. I would recommend this location. Food

I love IHOP in general, always the same atmosphere and food is always consistent. Today I got the pleasure of having Natasha as my waitress and she was the sweetest waitress I have ever had. She made me feel taken care of despite it being busy, and just had the sweetest personality. Natasha is the ideal waitress, just amazing, wish I could take her to every restaurant with me.

Very quick service and great staff! Food is what youd expect for an IHOP but the service makes a difference

I love a vintage looking restaurant, and this IHOP was perfect for that. It was busy for a Wednesday, but it was in the morning so I can excuse that, and the service was also relatively fast. They were very nice and they deserved the tips that we gave them.

If I could give 0 stars I would. Husband ordered 3 stack of pancakes and I ordered a Belgian waffle. Pancakes were undercooked in the middle . Waffle tasted like the iron hadnt been cleaned in a while. And we had to listen to a kid screaming bloody murder. Will NOT be back!!

It was very busy but the serving staff were great.

Great breakfast

Great if your a senior, bad to go if you have small kids. There is No Change table in any of the bathrooms. This is a family restaurant, how about they not have any change tables!? Also my toast was sliced so thin and toasted till it was rock hard. Wont be back. Surrey location is way better.

Arrived just after 12noon, so there was a bit of a wait; 15 to 20min before we were seated. Be fore warned though the following has several breaches in food safe practices. The first offense being the silverware and cups brought to the table. The rinsing agents hadnt even had time to dry and they are setting them on a napkin for your use. Second offense, the coffee cup brought to me full of coffee was completely filthy on the outside of the cup due to improper dishwasher practices. Third offense, condiment bottles with dried food products on the lid where you place your hands to open it. Fourth offense, womens washroom a complete pig sty(brought my girlfriend) Being a food service professional with over 20yrs in the industry, on of the things Ive learned are that eggs that are fried do not spew water out of them like a flowing river. Your kitchen staff are to blame for that and NOT the so called amount of water the fouls drink prior to their demise as the manager on shift tried so hard to justify. Shame on you. This store need a drastic overhaul in their food preparation and sanitation applications other wise go back to the states!!!! Its funny that we are a few months away from another pay hike to min wage workers but their quality, pasion and care for their employers or the people they are paid to service certain doesnt warrant any hike in wages. If anything you should all be demoted back to wages of the 1900s. Perhaps then you would all change your attitudes and follow the exact same training I recieved and actually apply it! Update June 2/24. Arrive here just after 8pm on the 1st of June. First thing observed was a kitchen insert with salad mix sitting on a dinning room table amongst a bag of personal items, a plate with half eaten food on it and other things. Picture posted. Once seated and our orders arrived the waitress whom we had issues with the first time and our current waitress she walked away as though she was done. My side of sausages wasnt even a thought in her dull little head nor was asking if we needed anything else like ketchup that wasnt on the table. She was called back and asked to bring said items. The sausages that were brought to me were colder than the food I had already been eating for 10min. My girlfriends mac and cheese was also cold as well. I was not asked how I wanted my eggs done for the Benny that was ordered and when I cut in to both eggs one was completely hard and the other flowing like a river. My girlfriend requested that her mac and cheese be sent back and a side salad be its replacement and I requested that the sausages be taken off the bill as they were cold and I didnt even eat half of one link. When the side salad arrived it was considerably larger than what most establishments would give as a side. The waitress again walked away afer dropping off the food item before I could question anything. By this point we had been there almost an hour and both of us completely disgusted. I got up to see of the insert of salad was still were it was when we walked in and it was. After talking with the older waitress that didnt serve us and informing her of this nights issues and the ones before I also pointed out the salad and mention it was unsafe to serve to customers and she said it was garbage and thats why it was there and knocked the cost of our drinks off the bill. I got back to the table and when my dinning companion asked me about the salad and if it was charged or not it hit me like a tonne of bricks. I immediately questioned our waitress if she served is that salad mix to which she replied with yes, thats what we do. Fyi, this is not a proper food safe practice and is a writable offense to knowingly serve contaminated food to customers which is what happened here. I called the other waitress over and demanded a full refund based on these facts. They tried to get me to leave without giving me a refund claiming they closed out the till but I would not have it. They finally gave me the cash back after taking their sweet time to do it. Manager is just as incompetent

Ihop always slaps

Lively, good food! Fast service

Special shoutout and mention to David. He was awesome and gave great customer service. Very attentive. Also food came fast and fresh

Loved the experience here. Very spacious, great atmosphere and great food.

I had the pleasure of being served by Natasha during my recent visit, and she truly enhanced my dining experience. Natasha was not only incredibly sweet but also consistently helpful and kind throughout my time there. This restaurant has become my favorite spot to sit and read while enjoying fantastic food. I rate my experience a perfect 10/10! I highly recommend this place to everyone, and I hope you get the opportunity to meet Natasha she is amazing!

I m a big fan of ihop but this one was the worst food experience I have ever had , old avocado on my omelet super dark, kids hash brown was burnt and my omelet burnt and not probably made like other locations . Kids chicken finger super hard .

I don t like this place Denny s is better

Impossibly busy on weekends, but the week morning is quiet and nice. Outstanding service from Natasha the waitress! Would come back whenever she s on the shift, cheers! Food

Kid-friendliness: kids menu has more options Food

I had fond memories of IHOP. We would pack up the kids on a Sunday and all go as a family to share some fun and a breakfast many years ago. Many years later I decided to go with my wife to maybe relive some of those times. I get that times change and the prices would double or the portions would be smaller but I did not expect as a senior to be seated in a small 90 degree upright uncomfortable seat with a 2 x 2.5 ft table so small I had to cut a tough chewy steak with my elbows at an impossible angle in order to prevent my plate with from hitting the floor. Not sure what I really expected but this was not it. The fond memories I had were replaced with just simply a bad experience, a sore back and a cost triple what it used to be. Will never return.

Cheerful and busy place in the mornings.

I would love to see IHOP to like expand their restaurant, as the size they have is too busy cramped, its about time to upgrade their building. Parking: Its best to find parking around the corner because their tiny lot is always full.

Wheelchair accessibility: Door is manual. Food

Nicole was an amazing server!! Super nice, friendly and joyful. I ve been there a couple times but my experience with her was super lovely! Honestly, my friends and I go there when we re hungover, their biiig portions and their coffee are amazing for that.

Excellent Menu, Excellent Service, Excellent Food

Good food. Good location

Amazing Food with Amazing People! Thank you so much Natasha for exceptional customer service Food

I asked for my bacon to be extra crispy and it was under cooked. My daughter and I asked for Rye toast and we got white. At no point did our waiter come and check on us.

Great spot for lunch. It was busy, even at 2pm on Sunday. Lots of staff to cover the busy time.

The hostess Emma was amazing when I went to ihop for late breakfast! The whole entire staff was really quite welcoming and friendly! I really recommend going to this IHOP location!

All good

My favorite waitress works here: the Russian Honeybunny. She is fantastic, she is always cheerful and attentive. She will fill your tummy and your heart. Love this place with her there. Wheelchair accessibility: I believe it is wheelchair accessible

Classic place for a breakfast on weekends. Nice service and great location in the heart of new Westminster downtown.

Another favorite of mine and my kids for our cute and cozy breakfasts on Saturdays!

The steak is great value for money.

Parking: We waited for a few minutes before we could find parking. Food

Service was great, and it is the only good thing that I can say. The hashbrowns were cold and not cooked, scrambled eggs were just a circle of egg mix unscrambled. If I order blueberry pancakes, I expect pancakes with blueberries in them, not cold pie filling dumped on top. The only thing that they got right which surprised me was the sausage. They were actually cooked, not raw in the middle or overdone. All in all, it is not worth the effort of visiting. Youd be better off grabbing an egg Mcmuffin.

Great food, fast service, nice waiters

Hey, food adventurers! It s your boy, Mini Bourdain, here to spill the syrup on my latest culinary escapade. The Ambiance IHOP is like a breakfast spaceship that crash-landed in the 80s. The bright colors, checkered floors, and booths that swallow you whole. I half-expected a jukebox to start playing Eye of the Tiger. The Water Incident So, picture this: I strut in, shades on, and ask for a cool refreshing glass of water with my coffee and flapjacks. But guess what? They hand us two scalding hot glass of water. Seriously, it was hotter than a dragon s breath. It must have been hard for her to carry to the table. Where s the ice? I mean, come on, IHOP, even the Yeti would be like, Chill, dudes! Shrinkflation Conspiracy Listen up, fellow pancake detectives. There s some shady stuff going down. The pancakes? Smaller than my dreams of becoming a ninja chef. The bacon? Thinner than a whisper. And the syrup? Oh, don t get me started. It s like they distilled a maple tree s tears and added high-fructose sadness. I drowned those mini-pancakes in the fake maple syrup, hoping they d puff up like magic. Spoiler: They didn t. The Grand Finale: The Bill As I handed over my allowance, I squinted at the bill. Tax, tip, and a side of existential dread. But you know what? IHOP isn t about Michelin stars; it s about memories. And I ll remember that blazing water forever. Verdict: IHOP, you re quirky, confusing, and a little bit magical restaurant. Keep the shrinkflation in check, and maybe invest in an ice machine. Until then... Vegetarian options: Well yes Parking: Great parking attached to this building

Very good fast service and is always right. The potatoes with the eggs benny are so tasty A very clean and well managed restaurant with lots of parking enjoy Food

Variety of food, good quality and pleasant experience Parking: In front of the restaurant, there is enough space to park a car Food : 5/5 |

Food was delicious, service was good

Decent place.

Natasha and David were the best and made our brunch absolutely perfect. The food was fantastic and quick to come out. We can t wait to come back

Natasha is our favorite server

How would you feel if you get your bill halfway through your meal ? Steak in the omelette not even cooked, no intentions to even fix it.

There is no longer a demerit of removing permission from Google maps because it has been closed for a long time

Excellent service and the food was great!!

Nice place to enjoy your delicious breakfast....wide variety to chose from. Friendly and smiling staff....nice presentation of food and 5/5 taste...

I love this place so much. Its now becoming tradition to come here every year for my birthday and this year they gave me free icecream with sprinkles and a strawberry. They have amazing service and not a long wait time for the food. Try the blueberry pancakes and ask for the blueberry syrup

The server was very nice and helpful. Food was eye-pleasing and the portions were filling. I think the bacon was a bit too salty, though. However the food was very good. Such nice, cozy experience.

Best pan cakes in town

The worst place we have ever been to. Ridiculous customer service The whole staff feels like they mist unhappy people at their job. Manager wasnt on floor and we left our food in between. Higher management should really look after this issue The only IHOP location you never want to go. Better grab food off gas station oppsosite.

Great food ! Super friendly staff!

Had a flipping good time at IHOP! The pancakes were so fluffy, they practically floated off the plate. Service was as sweet as maple syrup, and the ambiance made me feel like I was brunching in a sitcom. Definitely an egg-cellent spot for a delicious breakfast fix!

Somehow I had never visited this location despite it being an iconic one with that big old blue roof. The place was slammed, but still got a seat quickly, the bathrooms and passageways are super tight, but the staff made the difference, everyone was fantastic and the food was good. Even with my companion being late to join me, I was never pressured to turn over the table and I enjoyed my coffee and book amits the chaos. Will certainly return

Today is my friends birthday and we went to IHOP for breakfast because we had read that the birthday person got a free breakfast, so the waitress gave us a rude answer saying that they didnt give a free breakfast, and Dennys was the one who gave free coffees. The waitress was rude throughout the service. I like IHOP but unfortunately I dont recommend it to anyone.

Great, service. Great food

Really great food that tasted fresh and flavourful that was brought to us by friendly staff relatively quickly, despite the restaurant being quite packed at the time.

This is a wonderful location with consistently good, affordable food. The real prize though, is the service, with Natasha in particular being just the absolute best server weve ever encountered. She goes out of her way to always get her patrons the best deal all the while doing so with a professionally affectionate and endearing attitude. The world would legitimately be a better place with more Natashas around. Thank you for all the excellent meals and service, IHOP New West!

Our server was really great but our food was so-so. The hash browns that came out looked like some left over scraps that was dumped on our plate. I didnt know hashbrowns were stir-fried. Im sure there are better breakfast places around here.

Probably the only location that is still serving up great food and service. All the other locations have dropped the ball too many times for my liking.

Cozy place, great food

Amazing service every single time I go to the New westminster location. the issue I have had is being unable to order certain item because they hadnt received fruits that day. Otherwise, the food is always great, and the chef always accommodates special request. Last, you cannot get this level of breakfast at a better price period. Parking: They do have a limited amount of parking space ( 20 or so) but I have yet to see it full. Kid-friendliness: Staff are absolutely awesome with kids.

first time trying eggs benny in years. it s been two days I still can t stop thinking about how bad it is was. good milkshake though.

Great food and great staff!

Thank God there is an ihop close by

Worst way to start 2024

Food delicious waitress very good in A super busy place Food

Great place to get a good meal. Any time

Great place to start the New Year

Love the French toast with whip cream and strawberries yummy.

I love it

Go there every Sunday; very popular, ergo very busy. Food is great, waiting staff excellent!

Very busy, but nice food, good value. Service was good

food not cooked to my taste .not happy at all .but the service was great .

What can one say? Double Blueberry Pancakes, Smothered in Strawberry and Blueberry Syrups Served Up with Real Hashbrowns and Eggs! The Service Was Fast despite it being a Full House! I can understand why People wait!

Friendly staff, affordable, good food but I was disappointed that my friends and my pancakes were undercooked. Its a pancake house, yes? I thought they would have been good as that was one of the reasons why we went there. Waitress only took off an OJ off our bill. Parking: The restaurant has its busy times and the parking lot is quite small for the busy times.

Very tasty and good and hot food. Thank goodness for seniors menu. Staff were brilliant, hard working and pleasant. It was a total surprise how much we liked it. Wheelchair accessibility: Could not find one

Food was A1 as expected server was super nice although learning English still she wasn t afraid to admit it. Took care of us and treated us like family members rather than customers.

A classic old time IHOP. This place is an institution. Nobody does breakfast better, and they offer fairly decent lunches and dinners too. I particularly like this location as it is just about the only part of town that hasn t changed in the last 40plus years. It is a comforting step back in time. The place is clean, the staff are really efficient, the food consistently good. They earned a 5 star rating from me and I don t throw those out too often.

My Family and have been coming for years for my birthday. love the food and service.

Food are not great , service depends on the server ! Either great or terrible ! The atmosphere is nice . I would go there if I have no other choice !

the employees abducted my kid and took him to a government facility centre and fed him some chemicals. now little johnny is purple and only say pancakes when i m with him. please don t bring you kids

Servers are worst. Judge u with ur skin color..

Today I had breakfast with my partner and we were lucky enough to be served by Natasha. She was the kindest and most hospitable server weve had anywhere and hope to have her next time too!

The wait staff here are always so polite and friendly, its great.