Chan's Garden in New Westminster

Not impressed with the customer service nor with their ginger chicken. I always order it and this time they decided to add chilli sauce in it!! My kids mouths were burning in pain!!! This is not okay!!! I even doubled checked the menu item!! **** Add chilli sauce to the item on the menu , if it has chilli sauce in it!!!!!

I really enjoy the food here. Great portion size for the money as well.

The sweet and sour pork container was sparse and about half full only. Barely any meat, lots of batter..

I found a plastic nub in my food when I ordered out I found it in the pork friend rice, on top the food is not up to par and bland compared to other restaurants

I got 4 dishes and there was zero flavour in any of them. everything is oily and badly underseasoned. have a talk with your Monday chef because you cant be ok with serving food like this.

That one girl messed up my order and the order of the table next to me

ordered here for the first time and OMG!!!!!! it s soooo good, each dish was so fresh and had so much flavour.

The place is a hidden gem. Typical Chinese restaurant decor and great-tasting food. Our server was friendly, knowledgeable, and witty. We got all the attention since we were the only table seated at the end of the night. The atmosphere gets 3 stars because it was really chilly with the aircon. And while the food was great, it doesn t look like a place to go for special occasions.

This restaurant is fantastic! everything is so fresh and delicious We always order from here and won t choose any place else! Vegetarian options: all different kinds of veggie dishes!

Pretty good. Great portion and flavourful. I recommend this place.

Getting cheap on the amount of food

Service was good. Food came fairly quickly and was nice and hot. Could not say it was really good but did have some taste

Fast and excellent quality

Dissapointed as I believe I received the wrong item. Dont read this wrong. The food here is excellant and tastes great. But I ordered pork chow mein with oyster sauce (crispy). This is exactly how it reads on the menu. What I got was a plate of broccoli, in sauce, with some carrot and a slice of bbq pork, on top of a tiny amount of soft noodles. Enough broccoli for 4 but bareley enough noodles for one! I called to complain and said that nowhere on the menu does it say there is a ton of broccoli in this dish. I was told that this is how we make it and be careful what you order next time. In 60 plus years of eating Canadian/Western Style Chinese food, I have never seen chow mein presented as a plate of broccoli and other vegetables on a small portion of soggy noodles. Especially when they were supposed to be crispy. The issue here is not that they were not crispy, but it was simply not what I ordered. Somebody else got my order, but they denied this. NOT HAPPY.

It seemed that they rushed making the food because The food was bland , Broccoli was mushy. It was honestly disappointing because the reviews were saying the food was good... never ordering here again!!

Yesterday was my first time trying this restaurant that was so highly recommended to me. I ordered 2 dishes by delivery and only 1 arrived. I called them to help me solve the problem because it was my dinner and my familys dinner. They expected me to pay for another delivery or to go myself to pick up the food they forgot to pack. It is a tremendous disappointment. The two people I spoke to on the phone were very rude.

The portion is surprisingly large. I didn t expect there to be so much when I took out the takeout. It s totally worth the price. The three shredded fried rice noodles are excellent, as is the beef soup. The mixed vegetable beef is OK, normal North American Chinese restaurant standard. The egg fried rice was given as a gift by the store on Uber Eats, so it would be inappropriate to make any demands for $0 free food. (Though if there is no discount, I would recommend trying other fried rice.) The amount of food is sufficient. Three shred fry rice noodle would be recommended.

Very good

The food, value and service are absolutely amazing. The only reason I am giving them 4 stars is the takeout containers are plastic. We know several families that order from Chan s and everyone is in agreement that the plastic takeout containers are such a waste. We all really need to all do our part in decreasing plastic consumption.

Absolutely worst experience dealing with the staff there. Rudest female attendant who basically shrugged it off when I wasnt amused to pay $2 for half cup of chili oil with a full serving of chowmein. Other chinese places you go to give you that complimentary which is why I was horrified. Noodles were stale, veggies were okay but couldnt taste anything other than sodium. The staff can actually do better. Was my first time today and now its my last time. TL;DR: Do yourself a favour and visit chinese places on 6th street. Dont go back to this place. Not only you ll waste your money but also ruin your day.

Fast, Hot, Delicious and Cheap. The BBQ pork fried rice here is perfectly seasoned and crispy. The sweet and sour sauce is thick and sugary. My go-to orders are the BBQ pork fried rice with sweet and sour chicken balls combo or the ginger beef, crispy prawns with fried rice combo. The ginger beef is sweet with a slight kick. The beef is cooked well, not dry like in other places. Really good Canadian Chinese!

Pork fried rice is tasty! I recommended their beef rice noodle. It has a good wok fried taste.

This is the best chinese food in the Vancouver area! Everything was super flavourful, lots of veggies are used in the dishes, the meat is high quality, portions are large and it was ready really fast. Will be back again.

This place once served the best chinese. Used to go here for years, but are now disappointed by the level of quality. They have changed owners. Choi main was mediocre and the ginger beer was meh. The ginger beef served by the previous owners was amazing. Its a sad day. Also prices have increased drastically. We used to order the combos. They have since gone up by $5.

Wow.

Incredible! Best Chinese food in New West!! I recommend their fried noodles or any type along with the sweet and sour pork, beef and broccoli, and spring rolls. Service was great! Thank you Chans Garden.

Ordered delivery, and they sent a wrong dish. They acknowledged it was completely incorrect and said they would give me $8 off my next order. The original dish was $21.95. I used to make large orders here, but thats no way to conduct business.

War Wonton was delicious

The BEST Chinese Food I have ever had !!! Will be ordering again !!! Thank You

This is the best local restaurant

A western style Chinese food restaurant. Had their dinner combo with pork fried rice, ginger beef and s&s prawns. It was decent. Good for left-overs the next day. The ginger beef was a bit too sweet and wasnt my style but still edible. The food overall is just okay nothing great.

Love this place! Very good service, good portions!

I have had staff lunches here or taken out so i know it is great food especially the wings.

Not blow your find exciting. Very basic. Not very fresh either. Let s just say had a terrible stomach ache afterwards Food

Reasonably quick with my takeout order, and it was fun hearing the staffs easy banter while waiting for takeout. Super tasty and flavorful food, even the broth is delicious in the wonton soup. Plus, very reasonable prices. Great neighbourhood spot

Always good food and service weather Im dining in or taking out.

They suck with serving u. Catering to Uber and take out. Waiting bout 20 mins now

Fantastic food. Lemon chicken all day long. Food

Great take out food. Loved it

High $$$ Low quality Food

We did take out there on Christmas Eve. It was our first time getting food from them and it was highly representative Chinese Fare. Standards like S&S Chicken Balls, Lemon Chicken, Beef with Gai Lan, Chow Mein and Egg Fried Rice were actually all really good and we still have leftovers. This will be our new go to Chinese food restaurant. We don t get it often but happy to have found Chan s Garden as a close, simple and terrific option.

Disappointed, they have gone downhill. Chicken chow mein had hard tendon pieces in it. Food was lukewarm when it arrived. No fortune cookies in order. Driver asking how much of a tip to put in the machine is ridiculous & will guarantee no tip. Will not order again

Consistently excellent food.

This place doesnt leave a number on the main search on Google maps, so it redirects you to their website where you are forced to order online... no problem. Picked the dish I wanted at 37.80 combo for two. Go to pay for it and since you put in your credit card information first before the payment page it automatically process the payment without confirming they AUTO charge A TIP of $3!!!! When did it become okay to force a tip on customers who are ordering?!? Not okay and the food size was horribly small! So my bill came to $43! Insane and not okay... this is Canada where tips are subject to customer discretion

If you re missing Chinese food from a small town restaurant in rural AB, this is the place. That s exactly what I was looking for, so I am pleased. The only GINGER BEEF I ve tried and loved in Vancouver

I arrived on Lunar New Year and no one was dining in. Pick up was 10 minutes later than the high end of the range they said it would take. Beef and broccoli was good as broccoli were cooked perfectly. Sweet and sour pork was very chewy and a bit too sweet. Chow mein had a very earthy aftertaste to it. All dishes were not too greasy but overall I would unfortunately have to say I ve had better quality at most Chinese food court chains.

Better food and prices at Mr. Ho

Came all the way on the bus for 1 hour! Food was bosh and came out in less than 15 minutes! Food was bosh and would come again! I love Chans Garden!!!!

Hopped on the 211 then the 28 then grabbed 2 sky train to go to new west minster, our journey peaked when we reach the magnificent chans garden. Lazlo got the chicken chowmein, alex,santi and panta got combo A lochlan got oyster sauce, i got the rice so did ewan highly recommend food was absolutely boch . (air park was mid but paid 20$ so we went back)

The food is a 3/5 but they use really nice toilet paper in the bathrooms. I think it might be three ply

nice place for dinner if they dont confuse you as a delivery driver. i waited almost 7 minutes to sit down.

Good food! Hot and plentiful.

Never ate here, but $18 for basic meat dish? Even nice restaurants dont charge that much, Im not even taking the risk... Was hope for a 7/10, cheap Chinese place like top kings at Central city, sad.

Stinky wontons, average sweet and sour pork

I used to love ordering from this restaurant, especially when I felt like a good, authentic fried rice or fried noodle with nice wok hei flavor. However, recently, they had a BOGO promotion on Uber so I thought Id order some and I know times are tough and theres no money to be made with this promo but with my beef chow mein, there was literally one piece of beef in it. The worst part about it was, Uber wouldnt give any type of reimbursement because they cant control the portions the restaurants give so I just had to accept it. Will not ever order from there again.

So tasty!

Thank you!

My friends and I were very happy with the taste of food! The portions are big and service was great. Definitely will come back. P.S. vegan dish was very very good

Tried them again and will not be back. Specifically asked again to not overcook the veggies and they were like mush. Rice dish was bland and dry. Flavour overall was bland, despite another request to add more garlic.

Its edible but what we got all tastes the same and was not very good. Also 20$ per person for this was defnitely not worth it.

Reminds me of small town anywhere! Good tasting Chinese takeout. Hits all the right flavor buttons. Always order from here when I crave comfort food from my childhood.

The food is okay and the prices are so so but the service here is just horrible. There are many other Chinese restaurants in the area that I find the food was much better and the service was far better.

Fair price. So much food service was amazing

Been coming here a while since I lived in the area food is fantastic huge portions and very reasonable prices staff is awsome and very friendly I have moved to Langley and still travel to come here food 5 star staff 5 star I highly recommend

Great taste authentic, very good value and friendly service

Charged 25 dollars for combination plate added honey garlic they charged me for it but then took out the sweet and sour meat ..

Came here with my family and we all enjoyed the food. The portion was big and service was wonderful. Only spent $100 including tips to feed my family of 7 (5 adults and 2 kids) and everyone was so full after dinner. Will definitely come back!

Bad service and ppl did not take my order properly

Ordered Delivery never arrived today was craving Chinese food even called 2x to confirm as was taking longer then the 45min was promised been almost 2 hours now and restaurant is closed and no phone call and all other restaurants are closed and did not have dinner quite disappointed in this experience

So nice

My boyfriend and I recently discovered this restaurant. The first few times we went there we think it was the owner who served us and she was lovely! However today we encountered one very rude server who DEMANDED a tip!!! She literally forced us to tip her yet her service was rude and impolite. Secondly the portions were smaller than we usually get. Will definitely not be going back here. Such a shame

Im so confused by the bad reviews because weve ordered here a few times and have always been satisfied with the food in multiple orders! Ordered for pick up yesterday and the sweet & sour pork was hot and crispy and tender, the fried rice was seasoned well and the hot & sour dumplings delicious! We were even given free chicken fried rice.

I was order on Uber Eats, I ordered fried rice, and I ate at least 8 egg shells from it. The taste is sooo normal. It was so hard to finish, so torment!

For was really good!

I ordered fired noodles w soy sauce in UberEats and its completely tasteless... theres no meat, just noodles and veggie... i gotta season it again.

My parents and I came here for lunch today for my dad s birthday lunch. The service was incredibly friendly and the food was fantastic. We ordered the wonton soup, chicken and broccoli, and green onion pancakes. The food we ve noticed in the past has been variable depending on the chef, but I m really hoping the chef that was on today works much more frequently because his food was amazing. He even came out himself and served our table at one point. Will definitely be eating here again, it really made my dads birthday that much better.

I always order here thru delivery and all I can say was its really really good,I love the taste of their foods and they give you a large portion of every order you take.And also all the foods that I received were still warm, so I guess they are newly cook which I liked it.Highly recommended this place!

Be careful when you pay here they charge for condiments here. I ordered combo C to go and some chill oil, and they tried to charge me 2.50 The food is good better when your stone Food

Yesterday my wife and two kids were very enthusiastic about this restaurant, we ate a lot, and seemed quite good quality of food. But today we 4 are feeling nausea and with lost of appetite. Well most likely there will not be a second time there.

The food was really good. It was a bit. In this space pricey, but it was well worth it.

Definitely good definitely going back

not very great they also didnt add me the food when we order more than $40

Thank you Chan s!! I made a note on my ubereats order that it s my daughters birthday today, surprisingly got a piece of cake and some candies from them we order from Chan s regularly as fried rice and noodles are my kids favourite!! What a pleasant surprise today, my little one is so excited!!

Amazing food first time trying it was tonight I will be back for more!

Omg!!! First time trying this place and we choose it for New Year s Eve, it was delicious

Unfortunately our last 3 orders had issues, very greasy....and last order the chicken was rancid in all the chicken dishes. Used to really enjoy Chans but will no longer be a patron due to the now consistent poor quality of food.

We had a big order of Chow Mein, garlic honey pork, prawn fried rice and beef broccoli. Was all about $65 free delivery. It was pretty delicious I gotta say. Took about 30 minutes delivery and I loved the honey garlic pork.

Our fav Chinese go-to spot. We just order out now though, they don t really have the capacity to look after dine in so much. Food is pretty good. They are busy!

Service is slow. Always come 20-30 minutes after they say it will be done to avoid waiting

We have been eating here over the years and it s always one of the best Chinese food spots around. I will keep coming back!

Recently ordered large family meal, first time ever eating at this establishment. Everything was FANTASTIC! Not greasy, everything was fresh and flavourful. Had sweet and sour pork (fresh, crispy) Chow mein Spicy chow mein Spicy beans Shrimp fried rice Almond chicken spring rolls Fried squid Wonton soup 5/5, definitely will be back!

Wow, the house rice was delicious! The veggie spring roll was perfectly crisp and the honey garlic pork was sweet and crunchy--- 10/10 will order again! Yum

One of the best Canadian Style Chinese Food places around. UPDATE: Changes from 5 stars down to 2 stars. Food just doesnt seem fresh anymore...almost like theyve cooked it earlier in the day and its just sitting in a warmer. Used to be my favorite place, no longer. I believe it changed owners and its just not the same anymore. What a shame.

Good for a quick, easy and filing lunch. They seem to have a lot of takeout. The only downside is though they have the space for it, they dont advertise themselves as doing big parties. But good enough for a filing lunch. Wait staff is friendly and tries and do their best to accommodate. Nice place to go.

Although this has been my goto Chinese Restaurant when it use to be call ChopSticks , my family has been ordering from here since the 1970 s Great Food & Portion Size, it is now the price that has me looking for a new restaurant. 3 items and 1 side dish $55, in this new overpriced economy it looks like I will have to order somewhere else

I just moved back to Burnaby. Trying to find good restaurants again. I ordered from skip. My mind is blown. This is exactly what youre craving if youre craving Chinese. Unreal. Great portions as well. 6 stars.

Our order arrived piping hot, everything was so good ! The Sweet & Sour Pork was the best. Really enjoyed Thank you Chans Garden Deidre & Dave Q.P.

Our new go-to place for Chinese food in New West! We ve only ever ordered takeout, but the quality and service we ve received is fantastic, and the portions are generous.

Very authentic Canadian Chinese food experience. Large portions and friendly staff!

Food is still as tasty as always but table service with these new owners completely indifferent - or should I just say outright lazy? Take-out only from now on.

The food is always good and consistent.

Great local place for when you crave the typical takeout Chinese food: wonton mein (note: pork without prawn), chow mein, fortune cookies, with wonderful service. My 3 year old daughter had seconds of everything, and the server was so nice to her. Thank you so much!

No nonsense americanized/westernized chinese food. I always go for Combo E.

Delicious chinese-canadian food. Its improved in flavour and quality. Prices have gone up slightly, but what hasnt? Lunch specials are great, as are the combos, you get a ton of food, enough for lunch the next day. The BEST chicken chow mein Ive had!

Update: We continue to love this place. This evening they gave us the wrong dish and immediately corrected the mistake by giving us the incorrect dish to take home at no charge. Thats class. Great tasting food as always. Older review: Yum! We overdosed on several items (I forgot to take pics!!|) such as sweet and sour chicken balls, ginger chicken, boneless pork and chow mein. It was all delicious and leftovers for lunch the next day. Open for dining. Clean and upbeat decor, friendly staff. Street parking, handicap accessible. We will definitely go back.

Very good! Great spring rolls! Our new favourite Chinese food.

Dinners for one are great, tasty and good selection

Hi highly recommend Chans garden restaurant if you guys looking for a chinese and western food and also any occasions location. They have a separate Banquet room very nice and cozy. They have a very tasty delicious affordable good food. Very good service and clean place.

Amazing Chinese food. Service was excellent.

Ordering online for pick up was super easy and convenient and the staff was very friendly. Despite arriving 15 minutes late for our scheduled pick up time, our food was still piping hot when we got it. We got the Sweet & Sour Pork Chop, the Sliced Beef with Ginger and Green Onion, Chicken Chow Mein, Beef Fried Rice and the Vegetable Spring Rolls. Unfortunately the food lacked flavor and was quite bland. I had much higher expectations considering the cost of each dish.

very nice restaurant with nice food. very recommended to come and have a try !

Excellent Western style Chinse food. Consistently good with heaping portions and quick delivery, fantastically easy to order straight from their website.

I placed an order on line for two wor won ton soups for puck up. When I got them home, they were just regular won ton soups. I had to add my own ingredients to it. I dont really live that close to Chans and couldnt really take them back. Very disappointed. Im a semi regular customer and dont think Ill be back

Ordered take out from here many times. The food is solid and reasonably priced. I can tell the chef is very skilled definitely worth checking out.

The food was OK but overpriced, they are charging at least $3-$4 more for fried rice than anyone else and most of the dishes have higher prices as well, so image my surprise when I discovered the fried rice appears to be completely unseasoned. Wheres the salt?? It lacked flavor due to a lack of even a pinch of salt, I had to salt it myself which is not something I expect to need to do for what turned out to be an $80 meal. Crispy ginger beef was more like candied ginger beef, extremely sweet which isnt necessarily bad if you like it (and we like sweet) but I can see that being a real problem for others. Most likely I can get the same meal for $60 less somewhere else, and the rice will actually have taste. I wont buy again from here.

*Warning* New ownership/management dont know how to run a restaurant. 1 hour waits are acceptable in their eyes. 2nd time now. Food : 1/5

Great Lunch specials

The portions are big and the price is reasonable

Excellent food

Good food and great service

Nice staff and good food

Since this place changed ownership the food quality has gone down hill and the prices have increased dramatically. We will not be ordering from Chans anymore.

Excellent service, delicious food and very reasonable price.

They have the best server in town! Forgot to ask her name, but she was absolutely amazing!

Order for takeout was 1000-10 was huge hot and delicious would recommend here to anyone

I live very close to this restaurant and order there often. Today I ordered food there $26.00 the portion was laughable. I use to eat here often but I wouldnt recommend you go there. Terrible amount of food for the price. Go somewhere else

Amazing place for authentic Chinese food. Portions are good and servers are very nice. They gave us more fortune cookies.

The food was okay. The chili chicken was great but the chowmein was okay. Their service was not great as they took a long time to give the food even though we ordered ahead. I liked the soup but it was not out of the world.

The food is good!

Try the potstickers there really good

I really like Chans Garden. Especially when you could dine in. My issue is take out, most of the time I give them 5 star but not always hot and fresh. We live 5 minutes away so no excuse . .. last night this was the complaint as well as having ordered combo with sweet and sour chicken balls, when we got home , no sweet and sour sauce. I wish for consistency

Delicious food, best place around for Chinese food, very fresh and tasty and good portions, friendly delivery service also.

Good quality food, actually really liked the spring rolls

I order here often, special combination F is my favorite.

Excellent food

If you order this soup and food by UBEREATS, how much would you pay? I paid 36$ of course without seeing the picture. It is a huge charge and I won t recommend you to order by it. (It suppose to be for 2 people) Food quality: Acceptable It was my bad luck, but happens only 1 time!

We moved to Langley but Chan s is still our go-to. Love you can have no MSG. Their combos are great value and we just tried the Beef Chow Fun - our new fave! Always polite, friendly, prompt and value for money.

Chans is the best ! This is our go-to, if you are looking for Chinese food, this is the place !

If you are craving Chinese food that is quick, delicious and quality, look no further. We used to order lots of Chinese food from Vancouver (Victoria/Fraser area) but moved to Burnaby recently and this was the best takeout we had. We will definitely be coming back again! Everything was well packed with generous portions and it hit the spot.

The staff is very friendly and the cooking time is very fast. Usually like 10 min unless they are busy or otherwise. The food is pretty delicious too. Lastly, the portions are filled to the brim which is awesome. Definitely would recommend

We regularly order from Chans and have never been disappointed. The owners are friendly, the food is consistently good, the portions are large and the delivery is fast. Whats not to like.

Pretty decent Chinese food, and quick service. Prices have gone up a fair bit during Covid.

First time getting food from here, and it was really tasty! We usually go to Hons or Yans for chinese food, but I think Chans just became our favourite. We ordered 5 dishes, and they were all really good, though the chow mein couldve been fried a bit more (and the type of noodles they used wasnt quite what we liked). The pork fried rice didnt have that pork-y smell which was great, and the Wonton soup was super hot and had lots of soup base. Would definitely get takeout from here again.

Food is always fresh and amazing! We will always support this small business. Thank you Chans

Chicken seems under cooked. Like they boil it in water or fry it for 10 seconds.

I have lived in New Westminster for a long time and have always made a mental note to try out Chans Garden for their food. On Canada Day, I finally stopped in to order. I have to say that the dinner for two was quite delicious and as a cook myself I was surprised at how nice everything tasted. It was your typical Canadian Chinese fare and I have to say it was cooked to perfection, not too sweet, not swimming in sauce, and not overly salty. The portion was very generous and we will return when we can actually have a sit-down meal and try some of their other delectables. The frontline staff was polite and attentive and kind.

Tastes good enough and nice staff, but no parking lot.

Food never showed up after 3 hours, and then they stopped answering the phone.

Great portions for the price. Love the takeout here

Food is great! Staff are not...

Waited for an hour for my delivery. After the driver buzzed, I went downstairs and he was not there. Waited downstairs for 25 minutes for the driver to come back with my food. Every time I called the restaurant to ask them when the driver was coming back and why he would leave without delivering they said hes left. And then hung up on me and wouldnt tell me when the driver would come back. I am still waiting for my delivery. Very disappointed and frustrated.

Best Chinese food Ive had in many years! Highly recommend!

completely lost my trust!This isnt the first time weve ordered from this restaurant and what we got was made wrong. Tonight we ordered crispy Ginger beef among other things and for one its not beef but first and foremost its not crispy its clearly soft. Crispy Ginger beef is supposed to be dried. Other time we ordered mapu tofu and it was made with chicken. Didnt even taste like how was expecting it to be. We even gave a tip. We also ordered salt and pepper squid which is the slightest bit spicy and when I picked it up that it felt a bit light. Thats why Im giving it a one star. The food tastes good but the product is average. If you dont have beef be a professional and call the customer and say you dont have beef. We stopped ordering from this place for a reason I cant remember about 5 months ago we thought we give this place another chance and this is what I got. Completely lost my trust. They clearly dont care about their own business. Other times we ordered somehow the company owner came into the building to our door. Dont know how! Many times these people have added on tip without telling us. That is stealing!

There was a big black fly in my lemon chicken sauce.

The combo menu items are very Western and caters to that group. My Chow Mein dish was large, but I didnt like the MSG. The place is convenient and there arent that many Chinese restaurants in the neighborhood. This place is not your typical greasy spoon like the ones in and around Vancouver. The prices were reasonable, but youll enjoy the meal when you ask them to prepare the dish with less MSG.

Ordered the combination D for pick up - was ready in 10 minutes. Hot and fresh . Taste delicious. Thanks chans !

NEVER ORDER FROM HERE- THEY TREAT CUSTOMERS TERRIBLY First of all I found out after this restaurant is under new management. Not surprised with the service I received. I paid $60 (including a very nice tip) for delivery. Upon looking inside the bags I realized the sweet and sour pork was made incorrectly. It was pieces of cut up, deep fried pork WITHOUT sauce and the sauce on the side. What I asked was for an order of sweet and sour pork with EXTRA sauce. I also asked for a side order of black bean sauce, instead I got 2 orders of sweet and sour sauce. I called the restaurant back and told the lady that it was wrong and please send another one. At first she argued with me and said I asked you twice what your order was. Well it took about 15 minutes to place my order because the lady was having a hard time taking my order, I should of known there was going to be a problem. Bottom line the order was incorrect- do not argue with the customer!!! I said just send another one please or I ll take my money back. She said no! she could not give me my money back. And I had two choices: to DRIVE to the restaurant to pick up a new one (because all of a sudden the delivery driver was really busy at 5pm on a Monday) and please note I gave the driver a $8.00 tip! Or I can get another one when I come in next time. NEXT TIME?!!! There will be NO next time lady This service is very upsetting because during Covid times everyone is struggling and I could have spent my $60 at a place that would have respected me as a customer. This is unacceptable, I will never support Chan s Garden and I will be telling everyone about this experience.

Sorry Chans Garden, your food is hit or miss (depending on the cook) and usually it is a miss. The food is usually bland and soggy, especially the fried rice.

This place has changed hands. Food is very similar to the original menu. Good value for the amount of food. Deep fried wontons are very nice. Decent lunch menu.

The food is delicious, the size is big enough, the vegetarian spring rolls are very delicious and large, the side dishes are diverse, and the wontons are of good quality.

Delicious food, good service

Quality and taste were not the best. The tofu tasted a bit old, but both the Almond chicken and beef with green beans were fine. The wonton soup was strangely sweet? I dont remember it being like that the last time I ordered so they mightve changed this. The saddest thing is that they sent us the smaller sized portions for the Combo For Two items. I ordered this a couple months ago and it was the regular large size like the rest. Why change this?! Ive ordered from here for years but this is one of the worst times. Very disappointing...

Best Chinese food ever

Deepfried salt and pepper cod, ginger beef, wonton soup, vegetable chow mien, pepper chicken with spinach were A+++ Excited to try their other dishes now.

good food. great service. good portion size. have been a repeat customer for a bit

place is great thank you for always being Quick and tasty

I used to order regularly from here, especially since working from home it was a Friday routine. Ownership and clearly the cook changed hands a few months ago and since then the food is horrible. Gave it another chance today and it is even worse. On top of that, they changed their take out containers from reusable to Styrofoam on time use. Today was the last time. They are out of the rotation.

Too Good To Be True.! is what I said after my first 2 visits. Now after 5 visits I can honestly say, Amazing! Absolutely Amazing! The Food here is the best I have ever had. So Fresh Tasting (none of that burnt old oil taste). And the portion sizes you get are huge.! The Staff is exceptional. I still cant get over the size of their sweet n sour boneless pork, and their dry garlic boneless pork.( All Meat! ). The only thing I hate about this place is, they dont deliver to Queensborough. :( :( and the 4 other people I come here with would agree with this review.! Update.... 2021Finally You Deliver To Queensborough. Been waiting for a long time. Was getting tired of taking 2 busses for takeout. Just received 3 special combination dinners. Huge portions and amazing taste. You never disappoint. Thank you very much will be ordering again real soon! Jamie Smith

Fresh, delicious food! Friendly staff

Foods always great! Never had a bad meal either eating in or ordering out!

Easily the best chinese food around. Not only is theirfood great, but, their portions are huge and their in house and delivery service is great and always friendly

Best Chinese food in the area. The take out service is quite efficient. Pricing is great, portions are huge. The salt and pepper fish, shrimp and broccoli and any fried rice will not disappoint.

A solid local restaurant, so happy to see them open again since COVID-19 issues hit. Weve ordered take out twice since they reopened, even though we dont live in New West anymore. Always a win for us. :)

Always fast, great service and great food.

Was visiting and had a hankering for some Chinese food. We got fast, friendly service including lots of COVID-19 safety precautions when picking up our food. The food was hot, delicious, and the servings were large. Four dishes fed five of us for dinner and a lunch the next day.

Website says they are open went to restaurant at 2 15 closed until 4 not impressed

The best place weve tried since moving to the area! Just ordered for the first time tonight and I was so impressed how fresh and tasty the food is!! Servings are huge too! They are NOT cheap on the meat like some places. And the employees are all super nice and polite!! I will definitely be back!!

Our usual Chinese restaurant was closed on Wednesday night. So we decided to try Chand, it did not disappoint. The wonton soup was fresh, not to oily and the broccoli was crisp. The chicken chow mein was very good, the flavours- chicken/veggies were perfect combination along with the noodles being very light. The kids really liked the fact they also received fortune cookies and they were also fresh not stale! Which was a bonus!

The chow mein was good, exactly what youd expect from a restaurant like this. The service was really good and the price wasnt terrible. I was a little disappointed with the sweet and sour pork, the sauce was nothing to write home about and there were no vegetables or pineapple in it like you would find in similar establishments, but the portion was good. All in all, Id say give Chans a try but curb your expectations.

Great food the best