A&W Canada in New Westminster
Food Court, 610 6th St, New Westminster, BC V3L 3C2, Canada
About
Canada's original burger restaurant. Serving great-tasting burgers, handmade onion rings, and frosted mugs of famous A&W Root Beer since 1956. Now proudly serving Organic Pret Coffee.
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Had the mushroom mozza buddy, it was a mess but tasted ok. Cashier didn't give me my receipt and called me a name under her breath.
Had the buddy mozzarella mushroom burger here on special for $4.99. It was very good, amble mushrooms, grilled onions and cheese was melting on hot patty.
Had mushroom mozzarella burger. A bit goopy with mushrooms and onions. Meat could be more flavourful
I ordered the Nashville hot crunchy chicken combo and paid $19.61. I’m surprised to know it’s so expensive now. My husband who’s not with me was surprised as well and he said a&w combo is always around 15 dollars. So he tried to order on the a&w app on the phone and it shows 16 dollars(no coupons). I’m very upset and talked to the A&W staff over the counter and they tried it on their phone it’s 19.61 and showed me. Im upset on how A&W manipulate the price in this way. I thought they are always same price on such the fast food restaurants. Food is also plain. Disappointed
We spent $50 on two meals that we could not eat. The burgers were awful, we threw it all away. We should have just lit a $50 bill on fire. I would suggest going somewhere else. Sorry owners but you really need to step it up or sell to someone who will care about the quality of food they sell. Just gross.
Ordered food from this restaurant through skip the dishes. I spent time looking at the menu and choosing my order, which they accepted. After waiting 20 minutes for the delivery driver to arrive at the restaurant, suddenly my order was marked as cancelled. Turns out they have a system in place to automatically accept orders that come through. The restaurant neglected to turn it off before closing. Thanks for wasting my time.
I ordered all Canadian breakfast I told the cashier eggs should be over hard please my bacons were burnt and the sausages were half cooked only one side burnt by grill so I took it back and complain it to the cashier that can you please cook the eggs again the York is dripping and it’s not over hard so she grab the plate and pass it to Rajdeep in the kitchen she told me to wait for 5 minutes I waited than she gave me the breakfast the sausage was raw and this time raw bacon too with eggs same as it was before on top of that my breakfast was cold very pathetic service by the end of the day now I am sick my kidneys are affecting me I have severe stomach de pain never going to that A&W again
We had a light snack today and ordered a buddy burger, chicken chiptole wrap and sweet potato fries and medium root beer. The taste is good. I recommend the papa burger and grandpa burger if you’re into the big burgers with more meat patties. Quality is excellent
The root beer drink was t good at all .
Staff members are so good especially Barenda and Rashan. I like the masala veggie burger.i really want to recommend to everyone to visit there to eat this burger.
Heads up: Prices marked up $1 (at least) here compared to other A&Ws in the area
: I am extremely disappointed with the customer service I received. My concerns were not addressed, and the level of assistance provided was far below expectations. This experience has left me frustrated and dissatisfied as a customer.
I was incredibly disappointed with my order. I was sent the most overcooked dry onion rings that obviously had been under a warming lamp for way too long
I bought two chubby chicken burger meals food was stale me and my boyfriend both got food poisoning I don t want to cause any problem but fries were cold may be it was closing time but I think they should follow the food safety protocols .
Ordered a teen burger meal, hadnt had one for a few years. Fries could have used salt but werent bad, lady at counter was nice but the patty was aweful! It had a rubbery texture and gamy taste, I thought about tossing it but I paid and its food. The toppings in the middle covered the pattys taste so I was able to eat almost all of it. Its disappointing because years ago A&W was such a treat, quality wise. More expensive than McDonalds back then but worth it. I now wonder if I was given a no meat patty? Anyways this was my experience, maybe a one off
The worst fast food in Canada together with McDonalds
Ordered fries were cold and bland.
Oh my my... The food was hurendous. Dry and cold. The lady at the drive through open the window like I was a robber lol. Do not recommend this place
Best burgers in town
Busy in the AM.
Slow, understaffed, old food.
Good price for the full breakfast, but not always cooked as requested. I.e. burnt toast, eggs usually not correct.
Just a suggestion, it wud be great if the staff can get more training about making a coffee in a proper way. Adding right quantities that customer ask for, not to fill the cup until it overflows (b cus it splits, even can t carry it), and taking too much time. Had this bad experience few times.Thanks
Friendly staffs
The two people who are running the show today are awesome
Busy Friday afternoon with long line and only one cashier. Effective and friendly service from cashier who has bangs. I don t know her name, but thank you!
The cashier talking to other men than doing her job. The cook had come out take my other. The cashier calls out order but forgets drink on my order. All she say is oh ok. The cook is better than the cashier.
Purchased a black coffee only a couple of times, all times it was disgusting boiling hot coloured water, even the taste was like a drop of dishwashing liquid in it. After a couple of sips I disposed the beverage. It seems operators havent been trained or simply dont care.
If I could rate 0 to show my concerns u would. There was a hair on my sandwich !!!!!! That being said their team are genuinely nice but I really dont like biting hairs: ( They refund wrong amount !! But honestly I have no time to get there for $1 Not recommending
Been there many times, the beef patty is dry and hard as always! Will not buy from there anymore!
Good place to get food
Onion rings were a bit too salty ! Burgers always yummy as usual. Lots of seating available at this food court.
Amazing coffee
Picked up lettuce wrapped Uncle burger and fries
Burger
Good food great customer service
Best location Ive ever been to super friendly staff and super knowledgeable!! The manager is awesome!!!
Its A&W in a Mall. The burgers are great and cooked consistently, the fries are crispy and taste just right, and the Root Beer is my favorite beverage. And Yes, the Mall is a bit last century and its own New Westminster experience, but it is kept clean and operated efficiently. A&W staff have always got my order correct and I can be sure it will be quick. All said, this is where we go for a good fast-food experience. And Ill be back!
Excellent customer service from the manager, and the burgers were perfect and so fresh (thanks Varinder!)
I never seem to have a problem until last time. I asked for certain ingredients to be taken off burger. I could see the cook from where I was trying to fix the burger. I think they should have just made me a new one.
fast and friendly service
Very good service all around.
Tried to place a mobile order at this location and couldnt found it since the store has turned off their GPS location. It was very frustrating until I asked the cashier.
Ive ate countless burgers from this location and they are always very well made.
Its service nice. Especially For children and aged people they gave good service.
Breakfast was good ask for egg and sausage all way works for me.
3rd time in a row I had to wait more than 15 minutes for fast food
very hygienic
Habanero was nice
Brought a coupon for teen or mozza burger and they wouldnt let me get the mozza burger. They werent out of mozza burger. I waiting long enough to have some samosas at the Indian place one shop over and they still werent ready. W By the time I got my food home, I found out they forgot the straws and napkins. It wasnt busy when I was there so wheres the excuse?
Worst A&W of all time. Avoid it if possible. The front line staff is alright but the food is horrible by my experience.
Not fresh food ,was near closing time
Service was extremely slow here.
Their Burgers are delicious!
Teen burgers, onion rings and root beer.
Great food
was craving onion rings, fresh made to order
Good onion rings
This A&W in the New Westminster mall is a small outlet in the small food court on the main floor. Their Beyond Meat burgers have become quite popular and I certainly go for it most of the time now a days. I think we can have meat some of the time but plant based food is becoming popular as most people believe they are a healthier choice than red meat. A&W has been serving non-medicated meat for sometime. This is a definite plus for A&W and they are ahead of the other fast food restaurants for offering better products for people wanting something healthy to eat, at a reasonable price and for convenience.
Delicious
Awesome food friendly staff
The beyond meat burger is fantastic. Really tasty.
Yes the fish burger was very good I got lettuce instead of cabbage salad it was yummy for my tummy
I love the freshness and always well done my favorite place
Its only A&W.
Just so so; the onion rings looks a little less than usual. The one in Lougheed mall is 3 times better!
Food was fresh and hot
Best burgers ever.....their taste is exotic....and entirely different from all other food outlets....
Three words: ROOT BEER FOATS
This is a small outlet in the food court of the Royal City Mall. Easily accessed via the parkade just one level below. Dollarama and Walmart are the main tenants in this mall where you can drop by after grabbing a bite.
I sure miss the old drive-thrus
Good breakfast good price friendly staff
Friendly.
Got attitude when I asked for my drinks to actually be filled more than 2 thirds full, then it took 4 tries to get a burger with just the meat, cheese, bacon, ketchup, and pickles. Not sure why that was so hard?
Not a good place to be. Slow service not happy . Food not so good. Dry and old beef heard dry bun .What are they doing back there .They dont care about people. It is there way of saying dont come back her .we dont like you. Dum people dont care. You win .I will not come back. Now there happy. Loser.
The food here is what youd expect its the service that gets me everytime. If its not someone who decides to make me their therapist by initiating an unwanted conversation about family troubles, the staff is just nowhere to be found and you have to call on them several times to get taken care of. Totally unacceptable.
Lady at the front was very monotone and both burgers and fries were cold when I called about it the person on the phone kept saying I can t hear you to whatever I had said
This is the WORST a&w location ever. Slowest service, they constantly get the orders wrong, they often have attitude when you try to explain whats wrong, and even if they get the food right for once it comes out cold or burnt. Someone really needs to fix this location or close it. Id give it 0 stars if I could.
Great root beer
I love this a&w. The person at the front is very kind to the seniors and knows them by name. I always get good portions from this location, stuffed bag of onion rings and a teen burger topped high with lettuce and tomato.
When I went the mall was not busy and there only a handful of people in front of me, but I waited an incredible amount of time for my food. The quality of the burgers was less than what Ive come to expect from A&W. Good... but not great.
worst breakfast ever
