i:t char burger in New Westminster

800 McBride Blvd #29, New Westminster, BC V3L 2B8, Canada

★★★★★
(394 reviews)
Categories: Hamburger restaurant American restaurant Fast food restaurant
Address
800 McBride Blvd #29, New Westminster, BC V3L 2B8, Canada
Plus Code
63CP+X7 New Westminster, British Columbia, Canada
Time Zone
America/Vancouver

Business Hours

Monday
10:30 AM–8 PM
Tuesday
10:30 AM–8 PM
Wednesday
10:30 AM–8 PM
Thursday
10:30 AM–8 PM
Friday
10:30 AM–8 PM
Saturday
10:30 AM–8 PM
Sunday
11 AM–6 PM

Services

Service options
On-site services Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Dining options
Breakfast Lunch Dinner
Amenities
Toilets
Atmosphere
Casual
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids
Parking
Free parking lot Parking

Photos

Reviews

4.7
★★★★★
394 reviews

Most Mentioned

mall (27) poutine (21) gem (19) garlic fries (17) chili (12) BBQ (9) parmesan (7) area (7) food court (6) caramelized (5)
5 stars
320
4 stars
52
3 stars
14
2 stars
5
1 stars
3
★★★★★
November 11, 2024

OMG!!! Really glad I got told to try this spot out! Absolute GEM in New West. I got the BBQ burger and garlic fries. I'm so happy to find a place that nailed good food in this cozy city! Burger was so juicy and gobbled up in a few minutes. It's so hard to find handcut fries that are crispy but look no further!!! Every single fry I had was so nice and crunchy on the outside with that nice soft texture inside. The sweet lady helping me made me feel so welcome! Definitely a go-to spot from now on! Do yourself a favor and go check them out!!

★★★★★
September 22, 2024

Another hidden gem in New West!! IT CHAR BURGER✨ We tried 6oz beef patty and regular poutine~ we pair up booster juice at the corner of the plaza (best combination!) Overall, IT CHAR BURGER is a delightful experience for any burger lover. The combination of caramelized onion and poutine truly sets it apart. Highly recommended for your next outing!

★★★★★
August 28, 2024

Burgers are delicious. Staff is friendly. Service is pretty quick. Ingredients always seem fresh. And I find their burger easy to eat without too much mess which is nice when it's to go.

★★★★★
June 3, 2024

I regret not taking photos, so maybe next time. I had their IT Char burger and small poutine. I have read reviews and heard good things, but I tried to go into it with moderate expectations. Honestly, it was just delicious. The reviews were right, the burger tasted so fresh and perfect. The poutine is actually as good or maybe even better than Anny’s - mostly because the fries were so crispy/crunchy and had so many little crunchy fry-bits mixed in with normal fries. Looking forward to going back soon!

★★★★★
April 27, 2024

I think it was back in 2014 that I first came across this hidden gem of a burger joint in New West. Located in Royal Square Mall, their signature IT char burger used to cost $7.85 and came with fries. I've been back many times over the years just to have this burger. They do have other food here but you can't go wrong with this burger. I came back in April 2024 and their burger was still fairly reasonable given inflation. The fries were super crispy (pro tip: order a side of their thick gravy). While the fries had lots of little bits (instead of big fries), I love those small crispy bits. The burger was as good as ever with crisp bacon, double patties and caramelized onions.

★★★★
October 21, 2023

Finally got to try this place, ordered IT Char burger with garlic fries and grilled Chicken burger. ITC burger for my partner enjoyed so very much, with double patty which was juicy. The grilled chicken burger was good, would have liked it but more spices. The garlic fries were very very disappointing, we picked up the food and started eating at food court, yet they were so oily and soggy. Lots of tables in this quiet mall.

★★★★
December 15, 2022

I wanted a good burger restaurant for my two little daughters and wanted to avoid McDonald and Burger King’s burger factory. I found this Burger take-out restaurant with 4.5 ratings and I was curious to eat here looking at all reviews and pics. Overall, my girls and I liked the cleanliness and humble and nice little girl who took the order and probably the parents packing and cooking in the kitchen. We lived in South Korea for 11 yrs so I can tell they are Koreans who does all cooking with all cleanliness and properly. Everything was fine with our orders. My girls ordered “Cheese Burgers without Mayo, and I ordered Spicy Double BBQ Burger. I liked the cheese burger, and so did my daughters as there were a lot of lettuce, onions etc. inside and flavors. I kind if liked my Spicy double bbq burger but after two bites thought that it was dearly missing “spice” as in the name of spice it had chopped green peppers and sautéed onions in bbq sauce and that is it. I wondered why there were no salads added to it? No cheese? It wasn’t as good as it seemed with ingredients and name. Regular fries were good but then we found that only half were long fries and the rest were like broken-tiny potato fries like crumbs (not really crumbs, see the photos to see what I mean) and also seemed too oily soggy. So we ordered only three burgers which are not cheap but still we had to buy separate drinks and fries? That’s not acceptable for me and feels it doesn’t deserve 4.5+ ratings. 3 burgers, two soft-drinks and two regular fries costed us $42, seemed more like a hole in the pocket rather than a yummy hearty meal that would have satisfied my soul. It’s good but doesn’t deserve 4.5 star ratings in my opinion. I’ve seen better serving burger restaurants and they were cheaper and with bigger portions.

★★★★★
July 23, 2021

IT CHAR, how I love thee! Best burgers and fries in town. I don't live nearby so only eat here every few months but I lust after the delicious taste. Juicy char grilled burgers oozing with sauce and omg the garlic parmesan fries! Delicious. If you get takeout the trapped heat will steam the fries and they get soggy (but still delicious) however if eaten fresh they are very crispy. The past couple visits I ordered the spicy BBQ as the It char burger is too much food at once for me. For two people, two orders of the spicy BBQ burger and one order of garlic fries comes to just over $20 with tip. Amazing value for the quality. It didn't take long either under ten minutes and all made fresh to order. P.S. I don't get why people diss the mall, it's actually beautiful architecture and really nice sculpture in the middle and nice natural lighting. Exudes a pleasant vintage vibe and I love the small vegetable fruit market, dollar store and of course liquor store. Various other utility type stores I haven't been to.

★★★★
Local Guide
December 8, 2024

Mall has very little people so it feels abandoned. That being said, its well maintained. The burgers are really good. Taste like actual food.

★★★★★
Local Guide
November 22, 2024

This place is a must try been going since I was in high school. Every time I come back to Vancouver/new Westminster I always have to stop by. The garlic fries are bomb burgers are great honestly can t go wrong with anything on the menu

★★★★★
Local Guide
November 22, 2024

Incredible burgers and poutine

★★★★★
Local Guide
November 22, 2024

Finally tried this place and it lived up to the hype - they create classic and new style burgers - cannot wait to go back.

★★★★★
November 22, 2024

Amazing food for the price! Definitely a hole in the wall to put on your to-try list.

★★★★★
Local Guide
October 22, 2024

Wow. Shockingly exceptional burgers. And the fries are so flavourful and crispy. Ive had more burgers than I care to admit and this is one of the best. I will be back.

★★★★★
October 22, 2024

Hands down, freshest, tastiest & a little messy--watch out!) burger Ive had in quite a while! Their hand-cut skin-on fries are da bomb! Fresh & crispy. Pair that with their house gravy....Mmmm! Worth a visit if youre in the area!

★★★★★
Local Guide
October 22, 2024

The garlic fries are really good. Covered in parmesan and comes with a garlic dip.

★★★★★
Local Guide
September 22, 2024

Been coming here for 5 years! Whenever I need a REAL Burger they always fix my cravings! I dont eat burgers often, but they truly satisfy my craving every single time. Ive had the It Burger, Korean and Double Cheeseburger and assure you, there is no disappointment. They all work very clean, where masks (STILL) and are always friendly. Burgers always made fresh in about 5-10 mins depending how busy they are too! Worth IT! THANK YOU for 5 years of exceptional service guys, I look forward to coming back every time!

★★★★★
Local Guide
September 22, 2024

Best fries ever

★★★★★
Local Guide
September 22, 2024

The burgers are delicious but you have to eat in a mini mall.

★★
September 22, 2024

The burgers are made fresh to order, but the patty was disappointingly thin and dry. The owner wasn t particularly welcoming, didn t offer any smiles or gratitude.

★★★★★
August 22, 2024

Amazing food for the prices. Great place for takeout. Portions are a good size and super delicious. Burger was good quality and fries were cooked perfectly.

★★★★★
Local Guide
July 22, 2024

The burgers are amazing, the service is great and the person that took my order is really nice

★★★★★
Local Guide
July 22, 2024

Parking: Plenty of free parking on the surface lot of the strip mall Kid-friendliness: Kid friendly items with kid friendly eating area in mall. But no high chairs. Public washroom requires a code Food : 5/5 |

★★★★★
Local Guide
July 22, 2024

Great burgers - among the best I ve had, despite being inside a dying mall

★★★★★
Local Guide
July 22, 2024

Best burger. Deeeliiciiiooouuusss

★★★★★
June 22, 2024

Some of the best food in town

★★★★
Local Guide
May 22, 2024

Random little mall take out burger joint. Good food for good a price. Fries were fantastic.

★★★★★
Local Guide
May 22, 2024

Kid-friendliness: Grilled cheese 10/10 Food

★★★★★
Local Guide
May 22, 2024

After reading the many reviews, I decided to try this place. Seriously some of the best fries Ive had! Perfectly cooked, soft inside, crispy outside, and full of flavour! The burger was equally tasty with a good char grilled flavour. Will definitely go back and try some of the other items on the menu.

★★★★★
May 22, 2024

THIS is what a burger is supposed to be like!

★★★★★
May 22, 2024

Great burgers and best garlic fries in town

★★★★★
May 22, 2024

The best fries you will find in the lower mainland.

★★★★★
Local Guide
April 22, 2024

There honestly isn t a bad item on the menu. Their chilli dog is outstanding and well put together i.e. not too sloppy. The service is amazing, the owners put care in to each order and it shows. Go here and support small business!

★★★★★
Local Guide
April 22, 2024

Great local burger place! The quality is really good, and its so nice to get a burger from something other than a chain restaurant.

★★★★★
March 22, 2024

Had the IT burger and fries. I was sharing and they were kind enough to cut it. Great burger and awesome fries! If I m in New West, I ll definitely come by.

★★★★★
March 22, 2024

Good burgers at reasonable prices

★★★★★
February 22, 2024

They make the burgers good here like the 50s burgers very delicious

★★★★★
Local Guide
February 22, 2024

Love their food! Its always tasty and delicious.

★★★★★
February 22, 2024

Atmosphere= value. Amazing prices for what they are offering!

★★★★★
February 22, 2024

What a great find!

★★★★★
Local Guide
January 22, 2024

It lives up to the reputation. This was a very good burger for such an inconspicuous location.

★★★★★
Local Guide
January 22, 2024

The IT char burger and spicy Korean burger were perfection. Chili fries are defs what we re getting next time. Absolute gem! Food

★★★★★
Local Guide
January 22, 2024

Best burger in town. Worth the trip from Vancouver.

★★★★★
Local Guide
January 22, 2024

Their signature IT burger is amazing, great char flavour

★★★★★
Local Guide
December 22, 2023

This is my new favorite spot for burguers & poutine starting today. I literally feel dumb for having spent so much money at other places that don t offer this quality for the price.

★★★★★
Local Guide
December 22, 2023

Hidden away in Royal Square mall is a little Jewel in the rough. IT Burger is one of those places that you likely never know existed unless somebody shared how wonderful it is! Its a complete independent, offering more than just hamburgers and hotdogs, but today I tried the IT Char Burger and Fries... Burger Heaven was always my go-to in New West, and I wont take anything away from them in this review, because they are wonderful as well! But if I want a burger and delicious French fries, oh my God the fries are so freaking good, Im definitely going to come back to IT Burger.

★★★
Local Guide
December 22, 2023

Finally got a chance to visit after seeing it mentioned so much in a new west Facebook foody group. Tried the Korean spicy burger with bacon and mushrooms and my gf tried the bbq burger with cheese. Korean Spicy burger wasn t bad but the sauce was only ok. Didnmt enhance the burger. My gf thought her burger was good. Not bad but not fabulous enough that I d think of going back. The garlic fries with aioli sauce was good though. Some fries were crispy while others were not. $32 for two nuggets, garlic fries and a few cans of P Would consider going back to try other fries as I love fries! Cashier was really nice.

★★
December 22, 2023

Burger not good :(

★★★
Local Guide
December 22, 2023

IT burger was great but for the price of 11.25. A little bit over priced for what you get also considering this just a food court stall.

★★★★★
December 22, 2023

Best fries in the world!

★★★★★
Local Guide
December 22, 2023

I finally got here and I wasnt disappointed. I had the cheese burger and garlic fries to go. I reheated in oven when i got home and both were delicious.

★★★★★
December 22, 2023

i:t Burger makes excellent fishnchips when their fisherman has delivered. Crispy large portions with home fries. Sadly, no slaw.

★★★★★
Local Guide
December 22, 2023

Had an IT CHAR burger and a bacon poutine. Was absolutely delicious. The burger was juicy and everything was held in a nice bun. Very solid amount of veggies and the burger didn t break. Definitely gonna go again when I m in New West.

★★★★
Local Guide
December 22, 2023

Drove all the way here from downtown Vancouver. Burger was pretty good but the garlic fries were repulsive. Way too oily and the mayo style sauce was way too salty. Also asked for another napkin but got denied

★★★★★
Local Guide
December 22, 2023

Spicy Korean burger and it burger were ordered the garlic parm fries, the fries were so crispy will be coming back again! Price is reasonable Parking: Spots available outside and inside the plaza

★★★★
Local Guide
December 22, 2023

Fresh like home made. Good value for money.

★★★★★
Local Guide
December 22, 2023

Best kept secret!!! This guy knows how to cook a burger. It takes a while but so worth it.

★★★★★
Local Guide
December 22, 2023

Best burgers and fries. Fries are amazing. Take-away only and staff is super nice.

★★★★★
Local Guide
December 22, 2023

Lives up to all the hype. Waited a while because of what I ordered but it was well worth it! Dietary restrictions: They are very accommodating if you ask! Parking: Mall parking. Plenty of spots at 430pm on a Sunday, but in the back half of the lot because everyone likes the closer spots. Kid-friendliness: Burger and fries, how do you go wrong? Good size of menu offerings! Wheelchair accessibility: Most things are on ground level in the mall.

★★★★★
Local Guide
December 22, 2023

Great burgers, great fries. What else do you need??

★★★★★
Local Guide
December 22, 2023

Probably the best hidden burger joint in the lower mainland. Fries were perfectly seasoned and crispy wedges, and the double cheeseburger was to die for. Everyone needs to try this

★★★★
Local Guide
December 22, 2023

Great little local place. Their fries have the right mix of crunchiness and bulk. Update - fries are still good

★★★★★
Local Guide
December 22, 2023

Great burger for the price

★★★★★
Local Guide
December 22, 2023

Burgers made of love

★★★★★
Local Guide
December 22, 2023

My friend introduced me to the best burger restaurant. I dont have a picture of a burger, but the fries and hamburgers here are really delicious! I want to keep visiting and eating!!

★★★★★
Local Guide
December 22, 2023

Hidden gem! Lots of char for flavour and texture but definitely not overcooked. Real cheddar, melty bacon. The hotdogs are good, too. Great prices, extremely good value.

★★★★★
December 22, 2023

Burger patty had so much flavour and the prices are super reasonable

★★★★★
December 22, 2023

Best chilli cheese fries in the Lower Mainland!!

★★★★
Local Guide
December 22, 2023

Nice place to have lil lunch . Sandwich was not too bad. Quick n good service.

★★★★★
Local Guide
December 22, 2023

So far best Burger in the lower mainland! In a mall food court but good for takeout!

★★★★★
Local Guide
December 22, 2023

Love the char on the IT burger and garlic fries are perfectly made! Hidden inside a quiet mall, food court style. There are tables to eat at and plenty of parking outside.

★★★★★
Local Guide
December 22, 2023

Absolutely delicious burger, definitely worth the visit, it is located in a mall though, but dont let that deter you!

★★★★
Local Guide
December 22, 2023

Tried the IT char burger and it was a very juicy, tender, double burger packed with flavour comparable to burgers you get in a nice restaurant. Very solid burgers. The poutine was also tasty and made fresh. A great burger experience.

★★★★★
Local Guide
December 22, 2023

Fries were amazing

★★★★★
Local Guide
December 22, 2023

I dont know what he does to his fries, but they are some of the most tasty Ive had. The IT burger is definitely the best Ive had in New West!

★★★★★
December 22, 2023

Best burgers and fries I ve EVER had. Period. We need to protect this place haha it s such a hidden gem. Also it s very affordable! Same prices as a McDonalds burger, but 20/10 quality. I need my weekly Char Burger!

★★★★★
Local Guide
December 22, 2023

Love their made in house burgers, nicely toasted bun and super tasty. So good that I crave it and change my route so I can get one of their burgers

★★★★★
December 22, 2022

Tasty burger with a nice char broil, poutine was nice and cheesy/ melted...

★★★★★
Local Guide
December 22, 2022

Tried the i:t char burger with garlic fries. The burger has the nice flavour of flame grill and the fries are very very crispy outside and soft and even creamy inside. Would highly recommend!

★★★★★
December 22, 2022

Located in a sleepy mall, but worth it. Probably the best chips Ive had in a long while.They take good care in making your food, and its super delicious! This place is a hidden gem for sure.

★★★★★
Local Guide
December 22, 2022

It char burger. Enough said.

★★★★★
December 22, 2022

We miss you, and hope that your family is well. i:t char burger has been closed for about 2 months now due to family concerns. I encourage everyone to support them when they open back up, and buy one of their most excellent burgers and fries.

★★★★★
Local Guide
December 22, 2022

When are you guys opening up

★★★★★
December 22, 2022

Seriously the best burgers around. Garlic fries are amazing. Small family business. Feels good supporting them too! Can t wait for them to open back up. Been telling all my friends :)

★★★★★
December 22, 2022

I had a bun less burger. There a bit of lettuce overload but the burger was delicious. The best mall burger hands down.

★★★★★
Local Guide
December 22, 2022

they are back!!

★★★★★
December 22, 2022

It was closed almost a full year. Hes back in full swing!

★★★★★
Local Guide
December 22, 2022

These are DELICIOUS hamburgers. Not sure whose can rival theirs in this neighbourhood. I didn t even try the fries but will on my next visit. Excellent Mom & Pop establishment!

★★★★★
Local Guide
December 22, 2022

Food was delicious and the staff were kind. I last went here several years ago and had been meaning to come back ever since. Sadly, they were closed for a family emergency for the last year or so but theyre open again!

Local Guide
December 22, 2022

No veggie options or burger besides fries.

★★★★★
Local Guide
December 22, 2022

Awesome! Better than rotten ronies thats for sure!! Extremely friendly people. very well priced. Specials and hot sandwiches as well, onion rings, hot dogs. All the greasy stuff is there.One stop shop!! Best burgers ever and terrific poutine as well.

★★★★★
December 22, 2022

Yummy burgers and fries! Their toppings are fresh and delicious. Chicken fingers are real pieces of chicken breast. Poutine was very good!

★★★★★
Local Guide
December 22, 2022

Everyone raves on the delicious simple burger and I agree. Don t miss the equally delicious chili fries, a medium spicy blend that is the perfect accompaniment to the already excellent fries.

★★★
Local Guide
December 22, 2022

I love i:t char and have been coming here for years. I was excited that they came back. The toppings and bun were good as usual, but my burger was really dry and part of the edge was burnt. Same thing happened with my husbands burger :( it was way under-seasoned on top of everything else. They used to have salt and hot sauce available and it was perfect... Not anymore. I guess nothing gold stays. Garlic fries are still great but over half of them were peels instead of chips. Ill give them another chance but after waiting all this time (moved out of the neighborhood) Im rather disappointed

★★★★★
December 22, 2022

It was so good

★★★★★
Local Guide
December 22, 2022

Didnt expect it to live up to the reviews but that was delicious.

★★★★
December 22, 2022

Very nice family run resto. Burgers taste and feel home cooked,

★★★★★
December 22, 2022

This place is one of the best in New West the chili dog and poutine fries MMMMMMM i find are the best, Any order you get i would recommend I have nothing bad to say about this place as they are so great and friendly

★★★★★
Local Guide
December 22, 2022

Garlic fries are to die for, Burger is ridiculously tasty. Quality food for a good price.

★★
Local Guide
December 22, 2022

35 minute wait for two orders of fries and one burger. Burger was good, got home and realized they gave me butter chicken on rice, no fries . Annoying. Called and offered me nothing, not even a refund. Even more annoying.

★★★★★
Local Guide
December 22, 2022

This place is amazing. I cant get enough of it. Everything I have tried is so good. The parm garlic fries or chili cheese fries are my usuals but their burgers are so good too. If you like spicy try the double spicy Korean burger.

★★★★★
Local Guide
December 22, 2022

Great local burger spot. Prices were fair, taste was good.

★★★★★
Local Guide
December 22, 2022

Soft juicy burger and yummy chilli fries

★★★★★
Local Guide
December 22, 2022

Absolutely adored the French fries...hamburger was good..

★★★★★
December 22, 2022

Excellent. Had to wait for the burger so it was fresh off the grill, which was worth it. The meat had a perfect char and I loved it. A large serving of hand cut fries made it just right. Kind of hidden location, but well worth finding!

★★★★★
Local Guide
December 22, 2022

Love this little hole in the wall. Regular fries with the garlic dip or garlic fries if youre really a garlic lover Parking: Front and back Kid-friendliness: probably healthier then Micky Ds Wheelchair accessibility: Ground level

★★★★★
Local Guide
December 22, 2022

I dont often eat burgers but when I do this is the place Im always craving. The value for what you get is incredible. The burgers are all delicious and there are some other great options as well too that you would not usually see on a similar menu. Service was great and the wait isnt very long. Quaint setting in a mall with plenty of seating for dining in.

★★★★★
Local Guide
December 22, 2022

Absolutely delicious. This man makes the best poutine I have ever had in my entire life. The burgers are the best for hangovers. For the same price as Wendys you can get an actual gourmet style burger made with care.

★★★★★
December 22, 2022

Tasty burger! Fair priced and friendly staff!

★★★★
Local Guide
December 22, 2021

This is a surprisingly good place for a burger. I order the IT burger and I never thought Id say this, but there was too much meat in that burger. Maybe Ill give the single patty next time - each party is quite big. I will say though, the fried are excellent. They were great fresh and a few hours later.

★★★★★
Local Guide
December 22, 2021

It char burger with garlic fries is one of the best lunch meals in nw

★★★★★
December 22, 2021

Flavourful, juicy patties in the IT Char burger (comes with lettuce, tomatoes, cheddar, caramelized onion and bacon), and crispy thick fries. Deserves its almost 5 star Google rating at the time of this review and beats $20+ burgers in more upscale restaurants. Dont let the unassuming storefront and depressing mall scare you off. Amazing food.

★★★★★
Local Guide
December 22, 2021

Wonderful, almost hidden, little gem in New West (though the word of mouth is spreading!) inside Royal Square Mall (enter next to the Safeway). We came for lunch and got the IT burger with garlic fries - both were absolutely delicious. Orders are made fresh, so expect to wait at peak times.

★★★★★
Local Guide
December 22, 2021

This is the spot. Get yourself a burger.

★★★★★
December 22, 2021

Awesome

★★★★★
Local Guide
December 22, 2021

The it char burger is amazing, one of the best Ive had. The fries are equally great. A hidden gem!

★★★★★
December 22, 2021

Awesome burgers and amazing fries. The chef makes the patties thin and crispy like Smashed Burger! A super secret hidden gem that is worth seeking out!!!

★★★★★
Local Guide
December 22, 2021

So good. My favourite burger place

★★★★★
Local Guide
December 22, 2021

Great little burger place. Burgers are super tasty. I highly recommend the cheese burger and the IT charr burger.

★★★★★
Local Guide
December 22, 2021

Im a picky burger eater. In fact they all taste the same to me. Not this one. i:t Char Burger surprised me as it is very flavourful. Their fries rivals the best ones in town. I also had their fish and chili fries with coleslaw and O.M.G. it tasted like gourmet and forgot it came from a tiny store.

★★★★★
Local Guide
December 22, 2021

This is the best Burger and Fries in the Lower Mainland when you compare value and taste. You literally cannot go wrong with this small, locally owned eatery. The secret has gotten out locally, so be prepared to wait a little bit during peak hours as the line up starts at lunch. That being said, it is a one man operation with sometimes a lovely woman running the till to help out. It is worth the wait, worth finding parking. The Garlic Fries will have you in tears of joy.

★★★★★
Local Guide
December 22, 2021

Truly a high level burger and their Garlic fries are super crispy and the best Ive ever had !!!

★★★★★
December 22, 2021

We love the burgers. Family of 4 and no complaints from any of them. Will go back again and again. Possibly the best burgers in New West

★★★★★
December 22, 2021

great taste snd value every time

★★★★★
December 22, 2021

The burger & bun is fresh &, charred to perfection, also the owner is very special.

★★★★
December 22, 2021

Good burger, fries could have been better. Really good prices.

★★★★★
Local Guide
December 22, 2021

Amazing burgers!

★★★★★
December 22, 2021

Friendly and courteous

★★★★★
Local Guide
December 22, 2021

Very good!

★★★★
Local Guide
December 22, 2021

Enjoyed the burger here and may go back. Nothing ground breaking, though, it has a big hype in New Westminster.

★★★★★
Local Guide
December 22, 2021

Excellent burger and garlic fries. Will be back to try more of their other items

★★★★
Local Guide
December 22, 2021

Sorry to be a bit of a contrarian here. Having read several of the reviews I legitimately got excited to try their burgers and garlic fries. I would say the burgers are good, but its hard to rave about them as the best in the city. The garlic fries likewise are good, and the crunchy bits are amazing, but top 10 maybe, top 5 probably not. The flavor of the patties is definitely unique. It starts with a charbroiled beefiness and then develops into something sweeter and umami. At some point you hit the dollop of relish thats hidden in there and you get a bit of welcome variety on the palate. Burgers and fries are made fresh, so they definitely have that going for them. But all this to say its worth trying and its definitely good. Burgers are hard to rank as at some point the best burger is the one youre in the mood for.

★★★★★
Local Guide
December 22, 2021

I love this place its got a mean burger I.t char burger is so good

★★★★★
Local Guide
December 22, 2021

Awesome burgers. Great value. The IT Char burger and spicy Korean burger are delicious and highly recommended.

★★★★★
December 22, 2021

After several long hours, I had made a disturbing discovery in my basement lab. I fed my feline companion Kelloggs a can of the very finest tuna that an academic can afford and set off to McBride Plaza in search of a gin mixture known as Pims to calm my nerves. McBride plaza a sleepy old mall with many secrets. It now mostly serves as a dollar store, smoke shop and liquor store for those shopping at the Safeway nearby. Though it was once lively with folks who commonly enjoyed anime based trading card games. Walking through the portal, I was greeted with the smell of barbecue. As I turned the corner I saw a quaint little burger shop known as I.T Char. I was getting hungry, so I thought Id give it a try. I ordered a cheeseburger with bacon added along with their delicious crispy potato wedges. The man who rang me up was very kind. Quite frankly, this is the best burger in the burnaby / new west area. Id say this is a hidden gem. After late nights discussing new developments with my colleagues at the paddlewheeler in new west, wed end up eating at Burger Haven. They charged a premium, but we still enjoyed it each time. This little outfit, comfortably tucked into a quiet mall, puts them and many others to shame. Well done sir, your food is magnificent. I will continue to recommend you to all my fellow researchers.

★★★★★
December 22, 2021

Tasty Borger

★★★★★
Local Guide
December 22, 2021

Very good burger! Fries were incredibly tastey.

★★★★★
December 22, 2021

Great burgers and fries. The quality and price is very good

★★★★★
Local Guide
December 22, 2021

We ordered two Burgers and two orders of the garlic fries. The fries are home made, cut onsite and fried with a garlic aioli dip. They were amazing fries! The burgers were tender and juices, not overcooked. Excellent meal and we will be back soon!

★★★★★
Local Guide
December 22, 2021

Really good fries, so crispy outside, and inside really soft and not dry. It char burger sooooo delicious!!!!!

★★★★
Local Guide
December 22, 2021

Pretty good burgers. I really enjoyed the spicy Korean one. Number 13 on the menu I think. The regular fries were great, but the garlic ones were much much better.

★★★★★
Local Guide
December 22, 2021

Love this place. A hidden gem. The burgers and fries are excellent.

★★★★
December 22, 2021

Tasty burgers and fries

★★★★★
December 22, 2021

I got the good burger. It was good.

★★★★★
Local Guide
December 22, 2021

One of the best burger joint in town. Service is slow, but that is obviously because your burger is made fresh and not from microwave or steamer. Fries extremely crispy and the burger is full with flavour. Located and hidden inside a mall, well hidden gem. Friendly mom and pop staff.

★★★★
Local Guide
December 22, 2021

Probably the best burger and fries place in this town.

★★★★★
Local Guide
December 22, 2021

Best burger and chili cheese fries around

★★★★★
Local Guide
December 22, 2021

Perfect grilled burger with crispy edges. Decadent garlic fries come with mayo dip. Good prices, good service!

★★★★★
December 22, 2021

This is the best burger place in new west or anywhere near there. Dude, I cant believe it its just so good. you have to try it

★★★★★
December 22, 2021

I never leave reviews but this place deserves it! Best burger in New West/Burnaby!!! I would know, I am a burger guy

★★★★★
Local Guide
December 22, 2021

Hands down the best burger in town!

★★★★
Local Guide
December 22, 2021

A different style of burger, but great if you re feeling like a saucy burger with great char. Also tried their garlic fries, but I found them too oily, and the Parmesan topping was low quality. Five star for the burger, two for the fries. Overall four because the burger made up for the lacklustre fries!

★★★★★
December 22, 2021

best lowkey burger in new west. you might find more fancy ritzy places but this places hits the spot.

★★★★★
Local Guide
December 22, 2021

Kid loves this place. Awesome fries. Must check it out.

December 22, 2021

According to the hours on their website and the hours actually posted at the location they were supposed to be open today, Saturday, from 10 or 11 am to 7pm. We arrived there at 2:30 pm and no one was around. We waited 15 minutes and then departed. If you cant be open for business during your posted hours how can you expect people to give you their custom? Disappointing but will not try this place again due to unreliable business hours.

★★★★★
December 22, 2021

100% would highly recommend giving this place a shot. Their burgers are A M A Z I N G. Their butter chicken fries are delicious. The garlic fries are also a classic and come with garlic mayo! You wont be disappointed

★★★★★
Local Guide
December 22, 2021

Great as always! This little hidden burger joint seriously hits the spot, and is so reasonably priced! The owners are lovely, and they hand make the burgers per order so there is usually a short wait time (but its worth it). Their namesake burger, the I:T Burger is a crowd favorite (comes with 2 patties, bacon, caramelized onions and fries), but all the burgers are wonderful - I usually go for a double spicy Korean burger or the Cheeseburger myself. If youre looking to go all out and get another side ad well, you HAVE to try the garlic fries. So, next time youre in the area, stop by! Just remember theyre closed on Sundays.

★★★★★
Local Guide
December 22, 2021

Shhhh dont tell too many people. This place is a hidden gem. You will go there and say really, how could this place have one if the absolute best burgers and fries out there. Trust me I was thinking the same thing. I had the IT Char burger with their amazing fries. My mind was blown. For me it ranks up there for one if the best burger spots. Ive taken a few people there and boy you should have seen their faces when they bite in. Go check them out!! IT char burger two patties w/ fries (you wont be dissapointed)

★★★★★
Local Guide
December 22, 2021

Best burgers in new west!!!

★★★★★
December 22, 2021

this place has got to have the best burger in all of New Westminister and its well worth the wait the Chilli fries are a definite must and you have to order the IT BURGER TRUST ME ITS AMAZING

★★★★★
Local Guide
December 22, 2021

A true gem! The char burger and fries were perfect.

★★★★★
Local Guide
December 22, 2021

The best hidden gem in NW and a local favourite. Hands down my go to place for greasy burger and mouth watering fries. Make sure to order their signature IT Char burger and garlic fries. Sometimes they close early so don t be late to the party.

★★★★★
December 22, 2021

Amazing food. I always go for the Teriyaki burger but my wife loves their cheeseburgers. Great small family run business. Please make sure to support!

★★★★★
Local Guide
December 22, 2021

Very delicious

★★★
Local Guide
December 22, 2021

Very yummy, satisfied my burger crave. Everything tasted homemade. Price on the cheaper end too. Edit: Dec. 4 2021 Seems all the prices have been jacked up sky high and service was extremely slow, waited half an hour for one burger. Probably not worth coming here anymore

★★★★★
Local Guide
December 22, 2020

This burger was delicious and the fries were the best! Definately going back this place is a hidden gem Thinking about trying a hot dog next time The caramelized onions alone are worth it reminds me of the p.n.e. Smell those onions for miles Carmilizing Check it out hard to find its tucked away in a little corner but definately wirth it!

★★★★★
Local Guide
December 22, 2020

Delicious

★★★★★
Local Guide
December 22, 2020

Best burger in New Westminster IMHO. Great price point to. Ill be back.

★★★★★
Local Guide
December 22, 2020

The owners are lovely, and the burgers, poutine, garlic fries and bulgogi are fantastic. Service is always quick.

★★★★★
Local Guide
December 22, 2020

I was expecting just okay food with good price from the 4.8 star review... But this stall makes better burgers and fries at 1/2 the price of certain new west burger specialty restaurant, cant give it anything other than 5 stars.

★★★★★
Local Guide
December 22, 2020

Very good burgers. Chili and garlic fries are awesome too.

★★★★★
Local Guide
December 22, 2020

Tasty burgers. My favorite thing in the menu is the it char burger and garlic fries! This place is a hidden gem.

★★★★★
Local Guide
December 22, 2020

Best burgers in all new west, maybe all of Vancouver area.

★★★★★
Local Guide
December 22, 2020

Hidden gem. Dont judge the mall this place is situated in. The burgers are great, but the real star here is the fries. Ive tried their chili cheese fries, but still prefer the garlic fries as theres no moisture to take away from that fantastic crunch (reminds me of that old thunder crunch chip crispness). A really nice and hard working couple. It may take some time to prepare the food, but thats reassuring because they cook everything to order.

★★★★★
Local Guide
December 22, 2020

Good food reasonably priced

★★★★★
Local Guide
December 22, 2020

Awesome burgers