The Chopped Leaf in New Westminster

$16 for a bowl of salad are you kidding me I can buy all the ingredients and still save money. Beyond ridiculous

Poor service... worst experience

As always

Wow. I used to think this place was awesome but the two girls working tonight are the worst. No greeting when approached, earphones in while taking order and bowl dropped onto table. Terrible from what I usually experince here! Also dont tip. Doesnt make service any better or faster Service

Im delightfully impressed by the service and freshness of the salads. I made a mistake in thinking my Mediterranean bowl came with a pita bread , the picture on the menu showed a large piece of pita bread. I complained, and the gentleman patiently explained it it was the the salad version that featured the pita bread. He was generous and gave me a complimentary bread.

The Mediterranean salad was tiny and the lettuce was brown. Totally tasteless! It was a $14 salad that should have cost two bucks! I feel ill. This place really went downhill like a lot of places in New Westminster. Food

Perfect meal

Eaten here often. Real food, fresh, served on a plate, friendly staff and fast service. It s a chain and others I ve tried are similarly good. Food you can feel good eating.

My go to lunch place. Tasty and healthy options, nice staff too.

The food is excellent here. All the vegetables and sauces appear fresh and taste great. I had a vegetarian wrap and the food was bursting out of it, definitely a full portion of healthy food.

Always liked this place at SFU campus and decided to get a take out at this location. Ordered my standard bowl no.1 with prawns as extra protein. When we arrived home and started unpacking the food, turned out they forgot to put prawns. I called immediately and they admitted that they forgot it, apologized, and told me that next time I come, I can get free prawns, then stuttered and promised a full free bowl instead. They wrote down my full name with phone number. I came there couple of weeks later, explained the situation, they found my info in the notebook and told that I can only get free prawns since the bowl itself was normal. I tried to argue a bit cause I was promised a free bowl, and I just received the same reply that the bowl was okay, so I can only get free protein. I guess I should ve expected this, but nevertheless, the situation made me feel a little ripped off, so I just decided not to get anything there Updated reply: Sorry but I m not interested in continuing this exchange. I was just extremely disappointed by being mislead and further wasting my time.

Neither salad nor bowl. Frozen protein with no taste. Too expensive. $24 for small portion of salad with protein.

I go here on a regular basis for lunch. Great food and service. I like the new bowl better. Lost the starter size, which is ok. I can always use a few more veggies in the day. The flavor water is also a great healthy choice. Thankful to have this in New West.

Very stingy wraps, not like the pictures. If you ask for avocado, you might get one piece at the end of the wrap and leave hungry. Not enough value for the money.

Terrible food I ever eat

Gave me the wrong order and when I called back they said there was nothing they could do about it :(

Very rude staff.

Worse place....all their ingredients were days old and brown and grose. Over priced for portions and horrible tasting dressings

One of the top fast healthy options on the block. The staff at this location are friendly and very good at their jobs.

This is one of our favourite restaurants! Their food is always fresh and of high quality. The service is great and in the summer we like to enjoy the patio. We literally get food here at least 3-4 days a week. Kid-friendliness: Their kid meals are outstanding! Best ones of any restaurant, hands down. Very nutritious and perfect size for growing kids.

Staff turned off lights while we were still having food. I understand they mentioned they are closing in 10 mins but never mentioned anything about dining closed while ordering. They didn t bother to tell us before turning off lights, which was really rude.

What they give you for the price you pay. Not worth it.

Tuna sandwich and tomato soup was delicious

Staff were friendly, Salad bowl was really good and filling

Has to be one of the worst experiences ever ! Ordered through DoorDash. The quantity was so less we had to add home ingredients; it seemed as if someone just threw ingredients in the bowl at will with no effort to make it even look nicer for that matter. And the quality obviously matched with quantity !!

Spent hundreds of dollars racking up points. One day, I go in and find out they scrapped the program. I was one purchase away from cashing out my points, but they refused to give me any credit for it. Sad that my loyalty isnt even worth a $10 credit. Bad business move - based on principle, ill grab my lunches elsewhere from now on thx.

Small meat portioning. Bought a #1 bowl. Got half a handful of grilled chicken for 4$ extra. The rest was good. I just really wanted meat, but I guess thats kinda my fault for going into a place called Chopped Leaf for meat.

amazing food! love how my day gets started right with the fantastic salads they provide!

Love the staff!

This chopped leaf is an amazing place and location. The owner is so nice and complies with the customers and fixes any issue that is brought up. I personally have never had a problem at this location and always have been given adequate service. The restaurant has a way to provide salads, soups and sandwiches and it gives out fresh ingredients each day. Love the service, food and staff!

this meal is wonderful all the healthy option great taste

poor food, fine service though.

This is my go-to lunch spot. The staff members are very friendly, the service is quick and the food is healthy and delicious.

Soup was lukewarm but otherwise delicious...good salad

Hard to understandï

According to staff, the owner has taken 100% of all tips since March of 2020. Even if you put cash in the tip jar, it does not end up in the hands of employees, it goes straight into the hands of the owner and staff never see a dime of it. Great food and great staff but unethical management so I wont be back.

I ordered make your salad with lots of veggies, but got a salad full spiniach

I ve had nothing but good experiences at other Chopped Leaf restaurants but the one in New Westminster is not up to the standards of others I ve tried. I just had a tuna sandwich that was mostly big hunks of cucumber with very little tuna. Parts of the sandwich had no tuna, just cucumber and carrots. The chopped leaf in Coverdale grills the tuna sandwich and it is filled with tuna. The New West restaurant lightly toasted the sandwich and it was limp and soggy. I ve also ordered a Sunshine salad from the New West chopped leaf and it literally came with three tiny slices of avocado and a little smattering of cheese. Basically it was lettuce and not much else. This will be my last visit to this location.

Good healthy food

A standard Chopped Leaf. The staff are friendly, patient, yet prompt :)

Ordered a bowl via delivery app and there were rotting ingredients inside

Good, delicious and healthy too.

Love the fresh salads!!! Always have the Signature salad !!! So good!!!

Best salads! I actually crave them!

WTF! So yesterday I go in for lunch and order the Aztec bowl that is advertised as plant based and Im told that I have to pay an up-charge for the vegan protein even though it is listed on the menu as the first item in the bowl. The employee was insistent that it was not included and that I would be up-charged for it despite it be very clear on the menu that it is the main feature of the bowl. I emailed the head office and they confirmed that it is not an additional charge for the vegan protein, it is included in the bowl. It is insane how little the staff understands their own menu. Be very very cautious here, especially if you are vegan. Do not trust anyone working there to have any knowledge. I previously avoided this place for almost two years because it has been bad service and radically inconsistent product every time. Thought Id give them another chance but what a fail!! :(

Their bowls are so healthy and filling

Better than Freshii

I am going there on a regular basis as I have Gluten allergy and this is the healthiest option around our office. ... anyways, their design your owner salad which is what I get all the time is tasty and healthy and I give 5 start for that. BUT then I noted the amount of salad was noticeably and ridiculously cut!! I knew about the trick of cutting the amount, but keeping the same price but shouldnt this be reasonable!!! I always get full size salad and feel really full but this time I was not even close to full - half hungry!! As I said its been over 5 years I go there and I am really disappointed ! If that is the new way of managing the business, I probably have to find somewhere else to eat ...

Healthy, easy. Good for you food. Even I appreciate sooner if that every now and then. Compostable containers matter to me and they do it well.

I have been buying your salads for quite a while now, but may not anymore. In the midst of this epidemic, the servers in your location do not protect themselves with face masks. I ask the young lady why and she says they forget. How is that possible when almost everyone wears one at this point. They need to protect themselves from people who chose not to wear cause you never know who may be infected without knowing because of the incubation period. Also if they don t wear them at all the risk is greater. I love your food but my health is more important. Thank you for your time.

Went there first time yesterday at lunch. Liked my number one bowl but the mixing sauce and sour cream is hassle and i made mess all over my car. I think they are bit over priced. $3:50 extra for just 4 little chicken strips is rip off.

Used to come here all the time and now I dont, customer service has gone way down!

Didn t change gloves between handling food and cash.

Very good!

They make a solid Salad.

Very fresh

I love their food, however, they soak the utensils for mixing in a container and then use them from there. I am a vegetarian and dont want utensils used for my salad that were soaking with pieces of chicken etc off the utensils used for the previous salad. I have to ask them every time to use clean utensils. There has to be a better way! Next time you are there ask to see the water these are soaking in, you will understand.

Waited far too long for a sandwich, no one even seemed to care or even acknowledge us. Once the food finally arrived it was clearly over cooked. This place has really gone down hill, they just dont care about there customers anymore :(

I used to enjoy this place but the price is a little high paying 20 dollars for a salad is just too much.

Used to be my favourite place. Ever since it changed owners the quality has dropped substantially. They fired all but one staff member and aside from her the rest of the new staff seem to have no clue what they re doing.

I was looking for a healthy option for lunch in New West! I ve never been to a Chopped Leaf before so I gave it a try. The place was clean and inviting. I was greeted right away when I walked in. I told the counter person it was my first time here and he was happy to explain everything about the menu and made good recommendations. We chatted while I was waiting for my food and it turned out that he was the new owner. He was very friendly and you can tell he really cares about the customer s experience. He worked the tills, he helped the staff, he talked to the customers. I love supporting local business and I hope he does well! I will definitely come back again!! The salad was tasty, good portion for one or to share and the price was reasonable for something very healthy!

Yummy!

So good !! And always fresh

Gave me food poisoning. Never again

First time having a wrap ,was very tasty

Good but portions could be more

This place must be under new management and has been a complete disappointment. I ordered a rice bowl via skipped the dishes and they gave me 1/3rd of what I normally would get ( its not even a meal). This is the second time this has happened and I called the store to ask for a refund, which they did not provide. I will no longer be going to this location and will definitely take my business elsewhere.

Interesting flavours

Great place, great food, staff is amazing! I love coming here to eat. Love the bangkok salad!!! Love the owner!!

Great Food , Clean , Great Staff

Great portions, delicious healthy food. They even make the rice and quinoa taste delicious. Worth the little extra in cost.

Healthy food

Good one

Decent food but overpriced with small servings. I wont go back.

good healthy food and great customer service. love my chopped leaf bowls!

Fresh, healthy.

Not impressed.

Great caeser wraps. They were so nice and allowed me to customize a wrap because of a surgery I got on my stomach. They really went above and beyond to make me feel heard and they were so nice and accommodating.

Yummy lunch spot, great food and service

I liked the salad. Perfect for my keto diet.

Awesome

Great food! I used to tip for my takeout orders because they were always friendly but lately I feel like I m bothering them by coming in. I don t tip any more. But the food is really good so I keep going back.

The server was not clear on menu items. Chopped water had a pathetic amount of fruit in the cup. Turned the lights off while we were still eating at closing exactly. Food was great but the service was inadequate.

Would have given a 5 star but the service was really slow. Food was amazing though.

The staff are always wonderful, taste wise food is consistent, but staff need to practice making the salad rolls... If Im paying for them to be made, please take the time to remake them or make them properly... if the paper breaks it defeats the purpose of ordering a salad roll. Please fix! The allergy information is incorrect and has been for the past 3 months. Staff dont have updated cards and have not updated the menu that is relevant to the product being served. For exampleevil peanut sauce the package shows different allergy information than both the cue cards and the menu. It makes it hard to order every time when there is no memo on the change for both consumer and staff... Get a new menu or edit cards or... Do a memo for all staff to be aware as well one for consumers... Especially if it is relevant to allergy information it could prevent consumer issues. Food is great staff are great. Atmosphere is wonderful, always clean seats, clean washroom and staff have wonderful rapport as well let consumers know that it might be a few minutes to make an item. Very courteous very honest, this rapport is consistently excellent with every staff member I have experienced. Thank you!

My favourite place to eat! The bowls are delicious and filling and everyone who works here is awesome! Anyone who gave less than 5 stars is seriously dumb.

Great place for a balance meal

Very good food, healthy, fast and affordable.

Healthy food

I love this place great fresh food at a reasonable price with a kids menu that kids will acctually eat from.

I love this place I come almost every day and order the same thing!! They obviously know my order, and mine is a little specific.. I dont get much on it, they the sub the avocado for free and its honestly the reason I come back every day. I work above the building, If I dont go for lunch Ill usually pick it up for dinner. :) Service is great, gets busy but they are very very accommodating

Fabulous very refreshing meal I really enjoyed meal and that was filling I will be going back

They forgot my chicken when I ordered take out. Food was overall okay, the soup was good. I was talking to someone who said this happened to them before, so Id recommend checking your order before leaving.

Simple but good, could be cheaper.

Super good green curry shrimp bowl!

Build your own salad. Delish. Try the evil peanut sauce

Chopped Leaf! Always a safe bet!

Excellent food and service

Healthy meals,tasty and portions are large

First time there, only had soup but was very good, service was excellant and its a nice clean comfortable atmosphere. Menu looks great and affordable.

Mmmm tossed salad my favorite. Number 2 bowl with avocado and goddess dressing.

Fast service, but staff isnt that personal with you.. feels pretty transactional at times.. (pretty basic and standard exchange of pleasantries).

A great place to get a healthy lunch. The staff was friendly and helpful. I ordered one of the first things they have on the menu and my friend chose the second one. We ordered the starter size and added avocado and protein to make it a bit more fulfilling and was the perfect choice and perfect size for us. The only thing I wish they had better outside sitting but given the location theres no room to grow into. Otherwise everything is great.

Nice place for a healthy salad that tastes like I made it at home. I did find the menu a tad confusing to navigate but otherwise good place to nab some lunch.

Fresh, made with care and consistently delicious. Great labeling to make it easy for vegans, vegetarians and people with allergies.

Delicious salads, fast service, good location. I recommend it for a healthy feeling lunch.

Really good salads

No signature flavoured water. No ripe avocados. Too much vinegar from corn black bean salsa ruined the flavour of the bowl. Cheap with the pita chips and cheese and lettuce. Was overcooked rice mushy and squished in the bottom. My partner requested chicken and got prawns, which was all in the bottom half of wrap so he didnt notice until he ate half. We left eating half of it and now i feel too sick to eat somewhere else. Never going back to this location.

Yummy, healthy and flexible with toppings. Always glad to eat here.

The food is fine but we sat down to wait after ordering and the two staff that were on, well they forgot about our order. They did offer us a complimentary meal for our next visit, so they did make up for the oversight.

Salads are solid and tasty but its fairly expensive. Often busy but a good lunch option.

the south west with rice so good omg also was sujested the hobbo 1 bet its just as amazing this is a must try

The service is great and its nice to finally have an option for healthy food in that area. The salad has always been fresh and delicious every time I have ordered from there. So glad this place opened up!

Very friendly environment and great food. The cashier was extremely helpful and offered to help with the menu.

GREAT salads! My goal is to try them all :) The starter size is a perfect lunch.

Love it!! I wish there was one in Port Moody!!

Fresh and tasty. Cant beat it.

Food is decent but you can tell the vegetables have been cut up days in advance because theyre not that flavorful. Toppings for salads are not very generous, I got maybe a tablespoon of shredded carrot even though it was one of selected toppings that I paid extra for and my salad was basically just lettuce. Its fresh though, and a nice change for lunch when you want something healthy on the go.

Great food and friendly staff! Would highly recommend this spot

Worst customer service I have ever had... Came in at 8pm and as the lady was taking our order the phone rang, she proceeded to take the phone call and walk away from the till.... As she was on the phone she complained about the job she had to do. She forgot to give us our drinks, we waited until she was off the phone to ask, but she could very easily see we were still standing there... The price was definitely not worth the service or for that matter the food we got. Happy we had a healthy option but given the choose next time we will a couple of doors down to subway.

A let down!! Was hungry and it was getting late so wanted something quick and healthy. Have heard of the chain chopped leaf but never tried it and thought we would give it a try. Walked up to the counter and there was a 2 young women in the back, who looked right at us, and still made us wait 5 min before helping us.finally started to take our order but then the phone rings and without saying anything she runs to the back for another 5 mins. After a bit we get our food and it was decent, cranberry sandwhich and a wrap. While we are eating a couple of customers would come and go, after they would leave we could hear the 2 girls arguing loudly, and also mocking customers behind their backs! Honestly very turned off, definitly will never go back.

Fantastic healthy lunch spot. Usually very quick, only takes longer when they have a big queue. Its great that the nutritional and allergy information is all available.

Ordered a wrap, and they forgot to substitute an ingredient for another, so they unhappily gave me a free voucher for another wrap. Went back to redeem my voucher, and they forgot to put in the chicken! Its a wrap, how do you mess it up?!

Worst place ever to eat. They got our order wrong and then gave us a free wrap coupon (which doesnt include protein). Went in a week later to use the free wrap coupon and paid for chicken. Half way through the wrap realized there was no chicken... how hard is it to make a wrap especially when thats the main item on the menu? Will never eat there again.

New location in New Westminster was a bit disappointing.... - was not offered a points card at the beginning of my transaction. Given one AFTER and then told I couldnt get credit for the $12 salad purchase my friend and I both just made. (That was enough to turn me off from ever going back) - Charged $1.50 for flavored water when they had business cards at the front giving them away for free - The girl taking orders didnt even know what was in the salads. - No opening offers....at least a discounted rate or something to get us in at first because after spending $12 on a salad ($24 between 2 people) and not even collecting the points for it, doesnt really intrigue me to go back. I work in the building next door and if they had offered 10% off even for the first week or month, most of us would come back, but as soon as I got back to work, a lot of people said they had tried it, but would not go back because of the price and no real benefit. Needless to say, I will probably not be going back anytime in the near future.

Just discovered this new joint a couple of days ago and Ive gone back multiple times. The wraps and sandwiches are great! They also can have it in a stuffed cup to go which is great when you dont have time for a proper sit down meal. Id highly recommend this place as a healthy green option.

I had never heard of the chopped leaf before and found this place sort of by accident. When I came inside the staff ran through the menu with me since it was my first time coming in which I thought was really nice! I ended up getting one of their bowls which is like a rice and salad mixture with sauce and toppings. It was awesome! Very large portion and was ready in just a few minutes. All in all I had a great experience and will definitely be back.