Tre Galli Gelato Caffe in New Westminster

Best local gelato store, very clean and the worker was nice. Shout out to the kid helping me to understand the different flavors

Mocha coffee is just ok is not the best is not that bad the place is nice just need a bit more attention in some details

Had a pleasant experience at Tre Galli. Would recommend

Warm PANINI. Very tasty.

Love their gels

Massively overpriced while the gelato was average at best

I always stop here for some ice cream and eat it outside. Great selection of flavors. Thanks!

Gelato is way too sweet. Not for me.

Surprisingly bad gelato. I didnt know you could go wrong, but my friend and I were both really disappointed especially considering the price. I guess Ill try again once of these days and update the review if its improved.

Almost tourist trap prices.

The food is pretty good, but I dont like the fact they close at 7 pm daily even during summer. Considering they are the only gelato shop in Downtown New West, it would be a great business move for them to extend their hours, all while giving customers the opportunity to enjoy a great dessert after dinner.

Please have gelato taste option as well. We visited about 7:30 cashier didn t look too happy to see us and kinda ignored us. I gave you four star so you consider reflecting on feedback at-least on customer service part since many like me had pointed out

If youve never had gelato as a milkshake, you are missing out. I had a Sicilian lemon gelato milkshake, and I was completely buffered from the heat outside for an hour. Delectable.

Best coffee!

We came up to the cashier at about 6:40pm He was staring at us like wed slapped his mother. Talking at us like we were his undeserving slaves who dared to want ice cream. Walked away without buying anything from his Vomit face. If it wasnt for our guest, we would have asked him whats wrong with him. Instead, we left without buying anything. If theres a costumer service class, it is mandatory for him to take it. If he is too good for the job, he should not work there anymore. Option 1) dont send this review. The owner will never find out. Would never know what to improve about the business. Option 2) send this review. The owner can choose to be offended, have no business sense that this is actually a favor to know what the customers think. Or the owner can be a grown up with good business sense and appreciate every review, especially bad ones. See below for owners response. Gaslighting or Grateful?

Nice panini! Nice view! If you are in the area it is perfect for a snack or lunch

Great selection of delicious Gelato, Also really enjoyed the coffee and views of the Fraser River right on the boardwalk.

Try their vanilla frap today. It s amazingly delicious.

Best cafe. The workers are so nice and their quality is *chefs kiss*. Their panini and gelato are sooo good. And their pizza and pastries

The food is great and the employees are great, the gelato is especially good. We got the lotus biscoff and red velvet cheesecake. One specific employee whom I know as Marco deserves an award for going above and beyond to ensure our more than satisfactory experience.

I had previously ordered their vegetarian pizza and ordered vegetarian panini today. In both the cheese is very bland, just chewy and no taste at all. And that removed the joy of eating both dishes. Will not order again until they fix their cheese. Also vegetarian panini lacked veges and therefore flavour.

We decided to try this place out because my daughter was craving ice cream. Unfortunately, the service was lacking as no one acknowledged us until we had to initiate contact. The quality of the ice cream wasnt impressive, and the atmosphere could use some improvement in terms of cleanliness. Despite these shortcomings, given that its the only ice cream option on the quay, we may reluctantly return in the future.

Nice food and riverside view

We went for pizza, but I dont recommend it. Instead go for the gelato, this is the star of this place! Food : 2/5

One of the staff who assisted us gave us an attitude while we re asking what flavours do they have. It s our first time to go to this place and I wouldn t recommend it. The staff could have been more accommodating. The gelato is okay and they could have included what the gelato is made of so that the customers wouldn t ask their staff anymore. I m disappointed ..

Nice Panini and Latte Enjoy looking the view and walk around in River Market Hope to try ice cream next time! Kid-friendliness: Lots of small chairs for children

the ice cream is huge, the price is pretty reasonable!! worth it, but make sure to take one scoop if you aren t craving much! the scoops are pretty big

Very underwhelming. The pizza is literally the size of a paper plate (and they charged $17 for it, it shouldn t be more than $12). I don t recommend it.

Good coffee & gelato!

The London Fogs are not made very well, tasted like watered down milk. The servers forgot about our order when we were some of the only people in there. I hear the gelato is good, but youre better off going next door to Angelinas Dutch Corner for your coffee/tea.

There are so many flavour options here! I always come back because of the amazing Apple Pie flavoured gelato. I m not even that big of a fan of apple pie, but the gelato flavour is just sooo good. Getting a gelato and walking along the boardwalk is just the perfect way to spend a sunny day.

The most artificial tasting watermelon ice cream I ve had in my life (and not cheap either) keeping it on the menu deserves a 2/5

Flipping lousy. The people scooping ice cream literally just plop the ice cream on top. After one lick the ice cream falls on the ground. Went in and asked for a new one. Have smaller than a kids size. Really bad. Over priced and lousy staff. Won t be back.

The gelato and sorbetto (some dairy free options) are decent but overpriced and you are definitely paying for the location convenience. They scoop it quite poorly and I had to ask for a cup for my cone because as they were handing it to me it was slanting sideways already. Also, the default tip is 20%? Come on.

Latte is descent. Panini is average.

The ice cream isnt as tasty as it was, I wonder if they changed the owner. We ordered ice cream in cone today, we were asked to wait on the other side. We waited and waited. And we noticed that their staff seemed already finished their tasks. But we havent got our ice cream yet. So we reminded them to prepare our ice cream. But they said they already made it, and someone else took it. They might just want to explain why they didnt make our ice cream. But what they said sounds like they were blaming us. First, they have to remember each customers order, theres only one group ahead of us, shouldnt be too difficult. Second, we didnt see any ice cream in cone handed to the other group of customers. Again, even they did hand out ice cream in cone, how would I know its not their order? The cooler is messy, sweets are stored in the same cooler as hams. And those stuff in cooler are not well organized, my fridge at home is tidier than that. According to this, I dont trust their staffs have good sense of sanitation.

THE WORST CUSTOMER SERVICE EVER!!! Went there today for some gelato (not even close to be one)! I ordered strawberry, but didn t taste like strawberry at all!!! It was sour and it tasted like raspberry, so I went back to tell them the flavor was awful and kindly asked if they could replace my ice cream. This Asian female server was SUPER RUDE, she said there was nothing she could do about it and that was my problem if I didn t like the flavor!! So I got my phone to take this picture and this server came after me and tried to get my phone!!! She literally attacked me!!! Really???? I was just taking a picture for this review!!! People should know about this!!! Such a rip-off!!!!! $6,15 for a single scoop of fake gelato and they couldn t even replace that??? That s the cost of doing business!!! They should just shut their doors in New Westminster, this neighborhood deserves better!!!

Delicious ice cream. Loved the mint chocolate flavor!

Enjoyed their peach apricot yogurt gelato - wish they had more yogurt flavors available regularly but Im sure its one of their most popular gelatos :) Will return whenever they have yogurt gelatos available.

Pretty gelato but fake gelato Not impressed, this is fake gelato. You can tell by the fact that it is whipped at the top. Extra air and stabilizers. Bleah. So this is just a simple ice cream, artificial colors and artificial flavors. By the way, they don t give samples, so once you buy it you are committed. Don t get fooled by the convenience of the location. Go to the grocery store next door and get the good stuff. You ll get more for a better price but no stale waffle cone.

You have to try their smoked salmon bagel. Its their newest on the menu, its really delicious. Love the vibe on the saturday morning here. At the same time, there s arts craft market here as well.

The nicest biscoff gelato I ve tried 10/10

Its been awhile since o had it but I recall the gelato being ok. The coffee however, is terrible. Not sure if its whats used, the equipment, or the baristas (baristas matter!!). Better off taking one to go from Angelinas or ticking across to mood swing or the hive in front street.

WHO THE HELL SELLS PIZZA THE SIZE OF A PAPER PLATE FOR 17 WHOLE DOLLARS

17 fricking dollars for burnt overly cheesy pizza a size as a plate??? OVERPRICED

The gelato is quite sweet and icy The flavor is lacking and they are stingy with the portion & samplings Definitely, there is room for improvement

Horrible customer service. The employees look unhappy and cant smile at customers. The service is rushed they want you to take your gelato and arent interested in helping customers with food allergies and dietary restrictions. I will stick to dolce amore as they care about customers.

best cappuccino royale!

okay

Pizza was good. Giving service 1 star because pizza took 20 - 30 minutes without any notice. Also when the pizza was finally ready, staff failed to check assigned order number and this idiot took my pizza instead. By the time this error was corrected, I waited another 25 minutes for a new pizza without an apology from the staff and again no notice of the time frame. This mattered because I had a hungry and loud toddler. If I had a time frame, I wouldnt have wasted my time.

The single scoop gelato was pretty small for $7...

I used to enjoy going to this place. Food and ambiance is good, however, I now changed my mind. Today, I ordered a oat milk latte, but forgot to mention decaf on oneof my orders. Told the lady who made my coffee, but she told me to order again, but I have to pay. This would have never happened if I went to another coffee shop; they would gladly would have made a decaf latte. Ive been a patron, but will take my business to another coffee shop.

Best pizza Ive ever had. Perfect size for 1 hungry person, or two people who just want to snack. ~16 dollars per pizza at time of writing. Fresh basil which they grow themselves. Staff can be quiet, so you have to listen for your order, but otherwise very good. Vegetarian options: They note whether an option is vegetarian on their menu

Had a Margherita pizza here for lunch and it was better then expected. Ingredients tasted fairly fresh.

Below average and terrible value for money. I asked for a sample before I ordered which apparently they do not do because apparently I am not the only person who asks for a sample. I said that doesnt make much sense and if its a new flavour how do I know that I want it? They said it saves on plastic. I said you can get wooden ones and they said the cost is too much. I looked on Amazon and you can get 1000 wooden samples for $27.80 which is less than 0.03 each. I think they know their gelato is poor and they don t want people to try it and spend $10 on a poor choice. I ll take back my review if they bring in samples to try.

I absolutely loved the ice cream. The best ice cream Ive ever tasted in my whole entire life. I had the chocolate in a waffle cone, usually I dont like waffle cones that much, but their waffle cone was delicious! The ice cream had such a great taste. It actually wasnt bitter! I will be sure to come back next time I visit. The ice cream was expensive though but it was worth it!

Over priced and bland gelato. Been here a couple of times and both time I was disappointed.

The owner looks pretty picky to customer.She just say what?what? What?. There was no place for icecream since I was with kid.so I had no choice. But I do not want to spend moeny here at all. Gelato price is pretty high.

The size of smoked salmon quiche was bigger than I thought it was similar size of my hand. Anyway it was yummy, thank you

I often have paninis here for lunch and theyre great! I highly recommend the Godfather with pesto. This place also has its own seating area which is surrounded by windows and therefore much brighter than the main food court. Great place to eat and enjoy the sunshine.

They have great location, and drinks are good

The icecream is nice. Kids love the French vanilla flavour.

I believe this place has new owners. It used to be very efficient. Now the staff has to weigh out every single scoop and cone making the wait time excruciatingly long. We waited around 20 minutes for 2 child cones that cost over $12.

long wait for an average drink they also forgot to sweeten it and didnt apologize. maybe the gelato and food is better than their service and wait times?

Very rude service today! We will not be back! This is unfortunate as we are locals and this is our usual Gelato pit stop!

Standard gelato place i think?, but gelato just a less creamy and thus inferior version of ice cream.

Their Butterscotch gelato is terrific.

Couldn t try the pizza but if its as fabulous as the ice cream . Best Ice cream i ve had here and I ve tried a lot! This is tasty, luscious cold and soft. Service was fine, wish we could have had more, hopefully another time.

Nice place nice location nice ice cream

Got a white chocolate raspberry crumble ice cream cone and it was delicious! Nice place to hang out by the water!

Worth a visit

Had the rum and raisin ice cream here, and it was delicious! There was nothing to fault it!

Amazing gelato! Had the butterscotch and BC Raspberry. It was bursting with flavor (especially the raspberry!) and wasn t overly sweet. Very creamy!

I have visited 3 -4 times and loved this place. The people working there are friendly and I love their different flavoured ice cream. The 3 star rating is for their bad coffee and pizza. The coffee here was not that good. Its like I was drinking hot water. Also the pizza tastes awful. I would suggest ordering coffee from nearby Tim Hortons if you really want to have coffee.

Coffee Sandwich Gelato Pizza Delicious meals and treats at any time of the day.

Had the best ice cream here today!

I ordered 2 medium cappuccinos with almond milk and I was so disappointed! What they served me it wasn t even half of the cup. Only one third of the cup was with coffee, the other part was foam and the rest air. I complained to the barista and she said that those are their standards. I always try to support the locals, but what they are doing here is to force the customers to buy with the bigger brands. Seriously, don t waist your money here!

Ive been coming to TreGalli for 7 seven years on a regular basis and just noticed the service has declined tremendously, in the lasts few visits. Today my 7 old daughter asked to try an ice cream flavor she hasnt try and it was denied as we dont give samples anymore. First time in my life I see an ice cream shop dont give samples to try. My kid was disappointed and still dont understand. I asked the teller and his cold answer was we dont do it anymore. I wanted to leave but of course my kids walked over 15 mins for ice cream so they just got their regular choice. Not even complaining about the overpriced ice cream they sell as I know everything cost more nowadays. They lost me as a regular customer. Also my double expresso macchiato wasnt even 2 Oz and again the staff just gave a poker face when I asked about the volume. Im a 100% supporter of local business but this one is going on my black list.

Always consistent beverages. The London Fog is perfect.

This place is located conveniently just next to a hotel and of course, riverside. If youre able to get a seat outside youll enjoy the view (they have nice flowers on the patio). Inside seating is nothing special, it can get pretty hot, because of all the glass above your head. We came here twice. Once in the evening and the second time in the morning, just after opening. The evening brought us gellato that we were craving before bedtime. Sadly, I was a bit disappointed (maybe my expectations were too high, or it was just bad luck). As promising as it looked, and the assortment of tastes they had... in the end, all three flavours that Ive tried felt like one. I couldnt tell them apart. For trying a good gellato (but of course more expensive one), rather try Bella Gelateria in Downtown. This one is not worth the price in my opinion. The morning was more promising. The outside seating gets full fast (especially those with umbrellas), so send someone in for your order or you go in and somebody else holds down the fort (theres no waiter service, or at least there wasnt any at 9am). We ordered some paninis for breakfast and coffee. The line started to build up pretty fast, but the wait was not that bad. Paninis were good, had proper, tasty (not sweet!!) bread and enough toppings. They were warmed up, so it was a great bite to start the morning with. We tried Canuck and Salvatore Panini. Both were delicious! I would come back for them again. People seem to come over here for pizza too, but we only had two days, so there wasnt a chance to try it out. Maybe next time. The staff is a bit slow and can seem unfriendly, but Im giving them the benefit of the doubt, cause it was early Saturday morning (9am). So, the final verdict: if youre hungry, definitely come in for a bite, and grab some paninis (or try a pizza). If youre up for an ice cream, take a pass.

Friendly staff. I enjoyed a wonderful soy latte.

Ice cream fanatic here. Almost a tradition for locals. Sunny day?, go for a walk at the Quay and get a Gelato. Sure, everyone should try that. If you are <12 or you have kids youll be fine. Now, if you actually like Ice-cream and Gelato: Skip this place. Prices are high for what you get: which is pretty much a cold ball of cream with flavoured Walmart syrup. Flavours are far from authentic and cones taste old or like fridge walls. Since there are not many dessert places in the area, you will be in line for at least 20mins. Still, bring your kids for a sugar rush, support the new west businesses.

Probably the worst authentic gelato I ve had accompanied with unfriendly staff that didn t even greet back. I got a lemon gelato and I expected it to taste like any other gelato I ve had in Italy but unfortunately it tasted like a Ricola cough drop. If you re looking for a place that will offer you more authentic flavours I recommend going literally anywhere else but here. Update: I find it very disappointing that stating my opinion has been intended malicious. Reviews are meant to be honest in order to let potential customers know if a place is offering what they re looking for, and if it s not then they can be better directed somewhere else for a more satisfactory experience. I am not offended by action being taken but I do find it pathetic that something that was simply my experience and a recommendation is intended to be taken down just because you can t handle someone not liking your business. Very childish. Also a way to manipulate your reviews and bad customer service. Also here s a picture of my ice cream along with my family s, which I didn t even comment on since that s their experience but lets just say it was bad and synthetic tasting as well, along with my transaction since my review is not malicious it is honest.

Super friendly

This is the best Pistachio Gelato Ive ever had well maybe Yaletown is close.

This place is wonderful. It has all my favourites - authentic style pizza, paninis, gelato, sorbet, coffee. Yum!

Great place to hang out by the water

The owners werent there. Service is better when they are there

Best gelato in the city!!!

Not good overpriced

Their Caramel Cafe Latte is so goood, I wasn t expecting it to be better than Starbucks. Will definitely come back

The gelato I had was really tasty. The organization of the lineup and the whole store during covid is a bit strange and not quite user friendly but the staff are nice and they do their best to accommodate. I tried pistacio and walnut. Would love to see them make some hazelnut or whiskey/rum raisin, if possible.

This is an awesome and a rare Authentic Italian gelato shop I have seen in the lower mainland. The coffee is amazing here, specially I tried the Mocha Frappe which was just awesome. The fresh vegan gelato flavours which are like fruit flavours are awesome too. The location of this place is great and the view of the Fraser river is awesome sitting from this caffe patio.

Nice little cafe located inside the River Market. Despite being a small place, theres many drinks to choose from. The coffee was really good.

Its good

Good selection and friendly customer service

Awesome display of gelato flavours and a good list of drinks

Delicious, great free samples.

Great Italian style coffee! So much better than Starbucks.

Had a London fog and a sit by the window. View is great, Fog is respectable (Id rate it at ).

If your in the area no matter the weather its a great place to grab a snack, friendly staff and great prices. Just abit out of the way unless your visiting the building

This is an Italian coffee and dessert shop in downtown Bimei. The gelato is excellent, but the portion is sometimes too much or too little.

Great day for some gelato! Are you supporting local? The world isnt actually ending but these small places could use your support AND its delicious

Great coffee and delicious gelato. A perfect treat either way.

nice ice cream.

Really bad pizzas, theyre not even trying, its worse than Dominos. The gelato is decent though.

Authentic Italian coffee! The coffee is nice, smooth, and not sour... they also have freshly baked thin crust pizza, with a very crunchy crust!

Its a nice family place....

Cinnamon dolce cappuccino is good. Toblerone cookies are yummy as well.

Scoops of ice cream were round and cold.

A nice place for a casual Sunday coffee

Good coffee. Never busy

The gelato is delicious

Best espresso I ve had outside of Italy. Gelato is also great. Get the affogato.

Meh

Americano was good. They use Lavazza which is one of my favorite brand when it comes to coffee.

Indoors or out, Tre Galli is great for a coffee or gelato treat after Zumba workout on a Sunday at New Westminster Quay@

Good coffee and gelato and a nice atmosphere for sitting down for a while. The Panini I had was also good.

Very popular place, reasonably priced, and, while I have no basis for comparison, as this was my first and only gelato so far, wonderful gelato. The real waffle comes are delicious, and the flavour assortment is plentiful. Definitely going again this summer.

We often come here to grab a coffee and support small local business. Its a busy cafe that serves artisan coffee and gelato . Coffee is usually consistent in taste. Staff is usually courteous.

Great gelato!!!

Absolutely love this place for gelato

Good icecream but not really affordable

Since new ownership has taken over as far as the coffee is concerned it is the cheapest of the cheap flavorless cup of swill. The bakery next door has better coffee.

Great cafe in River Market, they serve tasty gelato and all sorts of coffee. If you sit inside the cafe, you have a great view of the boardwalk and the river... A nice way to people watch and talk with friends.

Dark chocolate.... Best gelato Ive ever had

Yummy gelato and all flavors and sizes

Fantastic!

Not only is the large selection impressive, the taste also enchants your senses. The 3 brothers are very friendly and super helpful. The coffee is also phenomenal for Canada... Other than that, I havent had anything close to good coffee yet.

Great ice-cream selection, good size scoops, average prices.

Really great gelato, love the sorbets, could have more options though

Amazing place, with great Gelato and Coffee

The caffè had a very nice vibe and smell to it. I enjoyed the ice cream and the place was very clean. Shoutout to this kid named Marco for helping me clean up when i spilled my coffee.

Excellent Gelato.

The pastry display made me drool.

Really good gelato, pizzas, sandwiches and coffee.

The treats were so delicious and then service was amazing.

Good Place to visit when youre in Downtown New Westminster

So nice having gelato on a nice, hot day! They let you sample flavors. They have a good variety of flavors.

Lovvvve ice cream!

Great place with very different flavors you cant find anywhere else!

Yummy

The Gelato tastes good, but it starts dripping all over you as soon as you start eating it, it is very messy and nerve wrecking as you have to focus on cleaning yourself and your environment instead of enjoying the ice cream. I dont know why they are so soft and melt all over the place.

Best ice cream that I tasted here in Vancouver so far.

The ice cream is nice to have in summer beside the quay, but it melts so quickly, it s not something that I would be craving for!

Its my goto spot in new west. Excellent service, amazing gelato (i will try them all eventually), great coffee, great atmosphere and lovely dog spotting views. I would stay here forever if they had better wifi though.

Unfriendly cashier/barista, bad service and overpriced tre galli frappe which I thought for $7+ it would have been something special/unique but was nothing more than 2 scoops (maybe) of ice cream blended with a bit of espresso coffee (I think, I cant say I saw them add it). The least they could have done to make it work the $7+ cost is top it off with a bit of whip cream and make it look special. but all it looked like was a chocolate milkshake. Very disappointing!

I love the place !

The food was wonderful and the ambience was perfect.

Disappointed with the service. Looked like they encourage another customer who ordered 2 people after us to take one of our coffee which means that we had to wait extra long for our last coffee and then to be told that they ran out of cups so gave us coffee in a take away cup. No apologies from staff for the wait, just a he ordered latte too . To the guy who stole our coffee, you aided in this bad review.

Its better place for eat.

Terrible service....popped in while they were not quite open to ask a question and the only person there screamed at me and said that she was calling Security. I am a female with grey hair....totally non-threatening! Needless to say, I will NEVER be popping in to try your gelato... Sept. 26/19.

Gelato ice cream is delicious :) The grapefruit flavor was especially delicious!!! Personally, Con was just so-so. Just like Baskin, you pay first and tell the type of ice cream.

I Ordered A Dark Roast Coffee and it was Absolutely Delicious! Right by the Fraser River it is a Nice Place to Stop by in the Afternoon when the suns out

Good gelato. I went on a rainy day but I can imagine the beautiful view of the river had it been nice out

Good gelato and coffees. The gelato pricing is a little more than other location s

Very good

okay for the only coffee shop on the landing but you have to wait in line and there needs to be a dedicated shop to coffee shop or a little bit more staff would be appreciated

The Ice cream tastes AMAZING! But frankly its a little overpriced.

Always love coming here when my mom and I take my son to play at the tugboat. Very friendly service.

Good coffee but a bit pricey. $2.70 for a cookie.

Ice cream is ok.

Only had a coffee and it s soooo weak.

Great selection and very tasty.

Good artisan coffee house with an always excellent variety of gelato.