Hyack Sushi in New Westminster

Placed order (Skip the dishes ) from this place. Firstly, I found a hair in my salmon cone, which was quite off-putting and made me question the overall cleanliness of the establishment. Additionally, the food itself lacked freshness and flavor, which is essential for any sushi restaurant. The salmon felt dull and unappetizing, which was a huge disappointment given my expectations for quality sushi.

I like the salmon fried rice but the dinner box is underwhelming. The fried chicken is a bit too dry, and the sashimi could be fresher. The price is reasonable, though.

Ive never experienced anything quite like this at any restaurant ever. Watch out for the aggressive, unhinge behavior, crazy eyes, rude, creepy, mentally unstable waitress server. Such a disappointing dining experience. Need to work on customer service.

Not a great idea trying out new places...Horrid service .. Waitress had a horrible attitude when asked for a written menu and HOT tea, not COLD tea, as previously served . She slammed the menus down onto table and pot of tea spilling it all over..Friend and I walked out without ordering food .. washrooms should always be kept clean ....

Took a party of 17. They had our table ready and the sushi came out really fast! Everyone enjoyed their food and atmosphere. 10/10 sushi and restaurant experience

i didnt feel that I the servers were really enthusiastic about my dining experience. They brought what I ordered and never checked on me. Needed to be chasing them all the time. Also, not really friendly.

Great sushi!

The best sushi in town! Very delicious

Server over here is racist. When i entered she speaks soo rudely with me but i thought i might be wrong so i was sitting and waiting for my order but then another (white) customer came and she treated them very well and quoted time as well which to me she said she didnt know how long it will take. This is not the end while i was waiting she kept giving me side evil eye look which i dont understand why. At end i did address it to her that i felt it that way she wasnt even bothered and did same again. Racist!!!!

Friendly and fast service. Food is tasty and value is great. Try the happy hour kaarage chicken.

I ordered Soju and didnt get the Soju bottle opening trick but the food and atmosphere was great. 10/10.

Came here to have a nice dinner with my boyfriend after class but ended up being a terrible experience. 1) One of the waitresses was extremely disrespectful to my boyfriend while we were ordering but was being nice to me which i found to be sexist and unessecary. 2) On top of that the food ended up giving me food poisoning. This happened a while ago but i decided to write this review now to hopefully deter people from having the same experience. The workers should truly be more concious of the customers.

Friendly people and excellent customer service. About food, one of the best places to eat.

Nice place. We had very good service and good qualitry and tasty food. Not very crowed on Saturday.

The sashimi was delicious - especially the toro and salmon. The deep fried poached eggs are amazing and the cold soba was super delicious. Great service and atmosphere. The food was great value!

I had the worst experience ever in a restaurant at this place, I was never so embarrassed in front of my friends and family as it was my suggestion to try this restaurant , the servers were ignoring us all the time, after they took our order we had to call the server 4 times to bring us water and we had to go to cashier to get soy sauce. This is not the worst part, when I wanted to pay for the table I added %15 tip even though I was not happy whatsoever, but the server after sow the %15 said you have to pay at least %20 since you guys are more than 4 people (we were 6) and she cancel the transaction and added extra %25 on top of our bill and she hand me the machine ( I calculated that after I got back home I just wanted to pay and leave). I definitely dont recommend this place, no one deserves such a treatment.

FOOD POISONING I made an order via Uber eats on July 18th. That night I woke up and had to run to the bathroom to vomit. I vomited all night and was in the bathroom the entire night & next day. I got so dehydrated I ended up going to the hospital and they deemed it to be food poisoning. I had only eaten a piece of toast that morning so there was nothing else but Hyack Sushi that could have given me food poisoning. On July 27th my boyfriend ordered from Hyack ( despite me telling him about my last food encounter with them he said it was a fluke) That night same thing , woke up puking his guts out and didnt leave the bathroom all night / next day. I dont know what they have done or are doing but something needs to happen as the food is causing poisoning . This use to be my go to sushi place but I wont ever order again.

Got the dine in noodle combo with Cali rolls and it always does the trick! Love the candies they give out haha

I recently visited Hyack Sushi with some guests, and unfortunately, it was a disappointing experience. From the moment we arrived, the staff seemed cold and rushed to take our orders. During the meal, we had to request water three times before it was finally brought to our table. To my surprise, a sushi restaurant without any sauces to serve felt quite unusual. However, the most distressing part of our visit occurred at the end of the meal. I had added a tip to our bill, but the staff returned it in front of my guests, informing me that a minimum 15% tip was required for parties of six. They then canceled the transaction and added over 17% to the bill, asking me to pay again in front of everyone, which was incredibly embarrassing. Overall, I do not recommend Hyack Sushi. Dining out is not just about the food; it s about the entire experience, and based on mine, this place fell short in providing a pleasant one.

Pretty good sushi spot! Doesnt look like much outside but dont judge a book by its cover - inside is nice and the menu is pretty good! Good prices too, and the food is yummy. Its not super polished but its a nice spot!

Great variety of sushi

The Service: We arrived and stat down at 8:55PM tonight and waited for a menu. None came within a few minutes, so we then assumed it was only a digital menu. It was hard to order quickly as you need to click through the menu to see it all so we missed the last call at 9PM and the girl waitress/cashier seemed rude about allowing an extra minute or two to order. They sent a second waiter to take our order after I commented to the first waitress that perhaps she prefer us to leave. We saw after that the staff go home exactly at closing time. So be sure to be finished your meal and out the door by closing time on 9:30PM on the weekdays. To note, its impossible to order the evening happy hour specials as last call is before the happy hours start. The Food: The salmon sashimi was large cut portions, but slimy and didnt seem as fresh as they could be. The rice on the 3 sets of rolls that we ordered were all noticeably stale. The tempura was good though. In the end, it was the end of the day for them, so while I wasnt happy with the initial service and food, we ate it, tipped and moved on. Actually we had to move on. At 9:30 promptly, they just came up to the table and said were closed, thats all they said. I regretted that we didnt order delivery from Sushi Garden instead and wouldnt recommend this place to anybody based on this experience.

Worst customer service. The lady waitress was so rude for no reason and was treating the customers really bad

We had the pork gyoza and spicy salmon sashimi. The pork Gyoza was a little uncooked so we did not continue it as we lost our appetite. The salmon sashimi was really good and tasted fresh.

Worst restaurant I ve ever been to in my entire life. Their services are the worst ever. The owner is very rude to customers and the staffs are trained very well on how to be rude to customers. Racist I would say. Been here atleast 3 times with each time hoping they would show some respect but have been treated the same. Never going back to this place again. Not recommended at all. 0/5 rating.

Meh, it s okay portion tiny for the price Service was so-so Food : 3/5

Really good sushi and amazing prices

Place is actually everything you need in a sushi spot. Good service, app menu with search bar, food is fresh. Happy hour is solid. New owner on the horizon so we will see what changes but overall solid.

Honest to god my favorite sushi place in the lower mainland right now. Fantastic prices, fantastic portions very quick and best of all absolutely delicious.

Decided to give it a try and just went for the first time for a family dinner today, right on a Friday 6pm. Was seated immediately, the place was busy but food arrived super fast! And it was absolutely delicious. We couldnt stop saying WOW to everything we tried! I have teenagers fussy eaters and they loved everything. The fish was so fresh! The tuna was melting in the mouth. Service was fast and super friendly! We left ready to be back soon. Very happy customer!

Great Restaurant Great Food

Wow! Did not expect such incredible quality, large portion size, and authentic Japanese menu here! Highly recommend as one of the best Japanese restaurants in New West.

My favorite sushi in New west!

Just had lunch here. My friend and I got here at 12:30pm and the server only took our order when we were looking around hoping to find someone to take our order. After that, it took them an HOUR to serve these three dishes. The visual presentation is acceptable but most of the dishes were overcooked and just generally not as good as expected. The salad on the tuna tataki was also very soggy and not fresh at all. EDIT: at the time of the visit, apart from myself and my friend, there were a maximum of 4 other tables. So the restaurant was not excessively busy. Our service experience was just terrible.

HYACKu ten la! (this means 100 points in japanese) This place was pretty good la! However, not the best weve had. We certainly got what we payed for, which was not too much! Service was fine but nothing too special, and the place was rather empty, lacked atmosphere. If youre going on a date and want to impress the other person, do NOT order the roll with the shrimp tail, I did and it was hard to eat and I embarrassed myself la! Also, wait a bit before eating the takoyaki unless you enjoy eating napalm.

Went here for lunch with coworker. Was impressed. Get some.

The place are nice nearby In the station of train. But the most problem the crews are so rude ! They approaching about the percentage of tip you need to give . You did not seat yet but they asking about the tips. Tips is not mandatory it s depends to thier service.

Some of the best sushi in the city!

I was not impressed with the service at this location as the servers were cold and more concerned with having people leave than ensuring customers were enjoying their experience. The food was decent so no complaints there. The service was an absolute disgrace, never checked on the table to see if we needed anything, took forever to come out with the drinks/food. Finally, just when my partner and I thinking about ordering another dish, we had one of the servers come up and say they were bringing our bill which I found beyond disrespectful. Why not just say we don t want you here so pay up and leave. I generally always tip 25-30% as I feel servers deserve to be tipped well. This was the first time I tipped 15%. I have been to a few sushi locations in New West and have been happy with the service but never coming back to this location. Should have just gone to Ki Sushi down the street as they tend to treat their customers with respect. Can t believe I spent over $100 at a place like this. I guess you live & learn.

The host was so rude and behaving inappropriately. Shame on the restaurant for hiring such a disrespectful host. Clearly, the worst restaurant I have ever stepped on.

Terrible sushi and Korean stuff service.

Our favourite local place.

Food is alright, but take out experience could use some work. 30 minutes was added to the delivery time after the order(restaurant was empty?), happy to tip on take out but their service requires a minimum 15% which is a bit much for take out. Also requested no bag, chopsticks or soy sauce, and they didnt follow through on that.

Everything on the menu was really good. Especially my husband likes cream cheese aburi rolls, salmon balm, and al dynamitrol. All the chicken dishes are also really good. Its our favorite restaurant. I highly recommend you to go and taste it.

Ive eaten lunch here once before with work colleagues and the food was good. However, I placed a simple, large order (10 cucumber rolls & 5 avocado rolls) this past weekend and they completely botched it up. In fact, I have never come across such gross incompetence in placing a food order anywhere before, even in foreign countries where English comprehension was limited. I called on Sat night for a Sunday noon pickup. The girl that initially took my call seemed clued-out, so asked me to wait and another girl took my order. However, the girl that came on seemed even worse. Her incompetence was appalling. I had to repeat myself several times as she couldnt seem to grasp what I was asking for. My English annunciation is clear - English is my first language, being born & raised in Canada and am a post-secondary lecturer and former teacher. I also used to work in the restaurant industry years ago, so am familiar with how they operate. The girl who took my order seemed like she wanted to get me off the phone and hang up - no asking if Id like anything else, or if shed like my name and phone number, until I asked her. Then it was like an oh yeah moment for her. I specified to her no sesame seeds on anything, asked her to repeat the order back to me, and asked how much. She told me it was $21 when it should have been over $50. So I asked her again and she seemed confused, then appeared to be recalculating due to the pause, and told me the same amount. So I left it at that - if she wanted to charge less, I wasnt going to complain. Upon pickup the next day, I was 10 minutes late. They presented me with a very small order. Not trusting them based on the phone call, I checked it, and sure enough, it was completely wrong. One cucumber roll and 5 tamago rolls!! They apologized and asked if I could wait 10 minutes. I could not. The order was for my daughters birthday party and we were already cutting it close to our arrival time. Not wanting to deal with more incompetence, I told them to cancel the order and provide proper training to their staff. I have never been so furious with a restaurants incompetence as I have with Hyack and I will not be endorsing their service in the future. Ki Sushi across the street has demonstrated much better service and higher quality food (i.e., they only serve wild salmon, unlike Hyack which serves both wild and the farmed garbage). I am rating Hyack a 2 based on the one decent experience I had eating in before. Otherwise it would be a 1 based on my phone order and pickup experience. So in a nutshell, dont waste your time here. Walk across the street to Ki Sushi or anywhere else. And certainly dont place a pickup order!

Attentive service, clean tables, tasty dishes, and good portion for the price. The gyu katsu (not pictured) is my favourite thing to get there. One thing is the nigiri & sushi dishes could be better; the rice lacked vinegar.

Better than most tempura, and everything was good. Nothing wow. The music was loud and the atmosphere was a bit cold and unwelcoming

I wish I took more photos, lol. I had salmon sashimi and grilled squid. The sashimi was good, but the squid wasnt just good. It was fantastic! Texture, freshness, marinating are all 10 out of 10. You can order food on your phone (each table has a QR code).

Really good food. My favourite is the spicy ramen combo.

Amazing food and extremely quick service! And everyone working there was so kind.

Really a very good place to eat!!

Was pleasantly surprised

This went from my favorite to least favorite place in one visit.. served us our first rolls and didn t come back even to fill water for 30+ mins while all other tables got served. We were ready to order more but my roll was loosely wrapped and falling apart and after the long waste of time we just paid and left. I even had to pull my water bottle out of purse just to finish my roll, in over 30mins. After I commented how long it took just to get a server at our table and not even an apology or single water refill. Place went downhill after getting popular.

The servers here are fantastic and its great sushi. I highly recommend you try Hyack Sushi!

Amazing!

I ordered the Ramen combo they were advertising, and they served me $1 instant noodles in a bowl .

Every time I order sushi, I think I get diarrhea after eating it. The quality of the fish doesnt feel very good. I wont order any more.

Food is always good, not exceptional. Service is fine, there is always seating. We go because its convenient.

Great sockeye salmon!!!

Ordered after a while and disappointed. Yam tempura roll was cold and hard. Guess they werent fried fresh.

Well....they said Student ID get 10% discount. We had one person in our group who had the ID who was paying. However we only got 5% discount. So we were unhappy about it.

We enjoyed a quick dinner stop here. Service was very good and friendly, food was fresh and delicious and environment was clean and spacious.

Ok service, friendly staff, food was good and quick :) I recommend

A good decent place to get all your favourite type of sushi. Decent portions, imaginative sushi, and good service. One of the places our family all agrees on to eat.

Ive enjoyed the food every time I have eaten here.

It was really delicious, clean, filling, warm, and I had a great time

Sushi is good

Not as expected. Serving size and presentation are not impressive. Spent $70 for two but left like with unsatisfied tummy.

Came in about an hour before close but not knowing how close they were to closing, they seated a table of 12 for us and had us all served and out before closing. These people were extremely friendly, polite, and handled our party exceedingly well

Poor service , missing food items, food delivered cold. Will not be getting my money again.

The best sushi ever!!! Amazing place!!!

I ordered from Hyack Sushi for the first time tonight on Skip after reading positive reviews on Facebook. What I like about Skip is you can tip the restaurant as well as the driver. It cost a little more this was but it was so well worth it! My Deluxe Assorted Sushi Combo was first rate quality and delicious! I ll definitely be ordering again!

One of many good sushi spots in New West. Hyack is my favourite of the bunch. Good prices, good food, and solid service Food : 5/5

Fantastic sushi, excellent service, and reasonably priced! The best sushi spot in New West for sure.

As someone who loves sushi, I can confidently say that Hyack Sushi is one of the best sushi places in New Westminster. After reading through all the five-star reviews on Google, I knew I had to check this place out for myself. And boy, was I not disappointed! From the moment I walked in, the cozy and inviting atmosphere made me feel right at home. The staff greeted me with a warm welcome, and I could tell they were passionate about their food and making their customers happy. Now, lets talk about the sushi. Each piece was a work of art, and I could taste the freshness of the ingredients in every bite. From classic rolls like California and Spicy Tuna to more adventurous options like their Dragon and Rainbow Rolls, Hyack Sushi has something for everyone. One of my favorite things about this place is their attention to detail. The presentation of each dish was beautiful, and they even took the time to write a personalized message on the plate for me. Its the little things that make all the difference, and Hyack Sushi definitely knows how to make their customers feel special. In addition to their delicious sushi, Hyack Sushi also offers other Japanese dishes like udon, tempura, and teriyaki. And for those who arent sushi fans, they even have a selection of Korean dishes like bibimbap and bulgogi. I also appreciated the cleanliness of the restaurant and the COVID-19 safety measures they had in place. It made me feel comfortable and safe while dining in. Overall, my experience at Hyack Sushi was unforgettable, and I cant wait to go back again soon. If youre a sushi lover like me, you need to check out this place! Trust me, you wont be disappointed.

The restaurant was mostly empty when I arrived. I was greeted and seated promptly, and was served hot tea. I advised I would be waiting for my friend before ordering, but after my friend arrived, we had to physically get up and flag someone down every time we wanted something. There was only one other customer in the restaurant, the rest of the place was empty. We order, the food arrives in a reasonable amount of time. I ordered the sushi and sashimi combo and salmon oshi, my friend ordered a avocado roll, a kappa roll, and a few salmon nigiri. She liked her avocado and kappa rolls. I enjoyed my sashimi. Unfortunately all of the nigiri came with an absurd amount of wasabi already on it (between the rice and the fish). You couldnt even taste the fish anymore. I shouldve taken a picture of the wasabi it came with - I basically discarded the rice and tried to salvage what I could. Hindsight 20/20. The salmon oshi was not bad, just not what I expected. It was not the typical salmon oshi with the slice of jalapeno on top. It was instead topped with roe and stuffed with cream cheese, which I wasnt expecting and wasnt a super huge fan of. (The menu did state that there was cream cheese in it, but I didnt read it carefully enough before I ordered - that part is on me) All in all, I did not have a particularly enjoyable experience. Aside from the copious amounts of wasabi, everything else was okay-ish. If I were hungry and in the area, and there were no other food options, I might come back here. It certainly wouldnt be my first, second, or even third choice. Parking: There is a free parking lot on site with a decent number of stalls, but they are not all for Hyack.

Great place, its my goto sushi place, if you like fire, they have a sushi patter that come with flames

Great service, great food. Dont let the location fool you. The building is a little run down but its worth the visit!

its sushi

Portion is small and the presentation is subpar. Quality is OK Food : 3/5

I have to say this is the worst Japanese food I ve ever tried in my life. I can t believe that the Shoyu they provide is definitely not the one for Sushi and it is too salty!!! That s awful!

Fresh, good value and order online.

Was very terrible. I wonder why there is 4.3stars. The sashimi is not fresh and mushy. No fish taste. And they give me the wrong sauce instead of soy sauce. I have a rice bowl with pork and egg but was too dry that seems like no sauce inside. It is totally not Japanese food.

Took a while to seat me but it was super busy even an hour before closing. Mouth of mouth and other reviews hold up. Great food, great service. 10/10 would go back. Parking: Plenty of paid street parking. Their lot is very limited in space.

10% student discount is dine in only, food tastes the same as other sushi places.

Food came out quick and tasted good. To much rice on some of the sushi and aburi. Prices were standard for a sushi place.

Wait staff are super nice and kind. Their cheeriness is greatly appreciated

Had such a great time at Hyack sushi. I literally enjoyed the meal so much, I realized I hadnt taken a photo. Luckily my friend eats slower I was already on dessert lol. I would totally recommend the black sesame ice cream. They layer it with some cocoa powder and its just such a tasty texture and flavor.

Great service and good food.

Great sushi restaurant ))

Surprisingly good sushi! We had once and food was great and ordered 2 wks after as we were happy about their food!

Awful service, we came to the restaurant at 8:55 pm and even though they are closing at 9:30 the waiter was refusing to seat us claiming they need to clean the restaurant before leaving , she obviously doesn t know how restaurants suppose to work after some back and forth we got seated as we promised to be done till 9:30. Food service was something else, she was almost throwing plater with foods at the table and instantly turning back and leaving to show she s upset or something kitchen 3/5 service 1/5!

Always has good quality sushi best in New west!

Sashimi combo not fresh. Mushy, looked dull. Didn t eat the tuna, the rest seemed ok got upset stomach 6 hours later. Female server also not very nice. Not sure how this place is rated 4.3 / 5??? Worst sushi I ve had in a long time, go elsewhere.

Food was really good and we got candy with the bill :3. Place was also dead when we walked in which was weird. UNDERRATED

Tuna sashimi was rotten with a bad smell, unbelievable. Ordered pickup through Ubereats.

Very nice place, cozy. Friendly and pleasant waitress. We took rolls, misi soup, unagi. I really liked the sauce - it perfectly sets off the taste of the fish. Very tasty and reasonable price.

Good food and fast service. Convenient place for a quick meal! Food

If you have visited in the past with a good experience, I recommend not visiting. First of all, the taste of soy sauce has changed. As I remember, until about 6 months ago, there was Kikkoman soy sauce at each table, but now they just serve soy sauce. The problem is that this soy sauce is not made for sushi, so it is very salty and does not go well with sushi. I checked with the server and he said it had been changed to brewed soy sauce. And the smile is a bit salty and the quality of the food is significantly lower than before, so I dont recommend going. I recommend that you do not visit this restaurant even if you have had a good experience in the past. First of all, the taste of soy sauce has changed. As I remember, there was a bottle of kikkoman soy sauce on each table around six months ago. However, I could not find it yesterday, and they served soy sauce from the kitchen. The problem is that this soy sauce is not soy sauce for sushi. As a result, it is really salty and does not go well with sushi. When I checked this with the server, she said these days they serve brewed soy sauce, not sushi soy soyce. Moreover, their food is very salty, and the quality of their food is less than before.

Very nice service with good meals (starters) with draft beers

They add ~30% gratuity without notifying the customers before we select the tip percent when making the payment. Ridiculous

Tbh the selection is nice and well priced. I gave it a lower rating as I usually order chirashi don and they have the most lacking I ve ever had, and it costs 28$. It s chefs choice and costs 30$ so put some effort in.the one image is of theirs the others is what you d expect anywhere else

Service was excellent and food was delicious including the sushi

Pretty good food, in a convenient location close to New West Skytrain station.

The food is ok. Good place for lunch.

My go to sushi place

My favorite sushi joint in New West!

Always good!

Good Food but very busy so order ahead

Best sushi spot around. Freshest ingredients and good portions.

Food was decent here and my son said he would like to return as he liked the restaurant which we have never heard him say before. The unfortunate part is that my spouse and I found the female server to be very rude so we will not be returning anytime soon. Learn to be respectful of all your customers regardless of their ethnicity. Not sure why she was being rude to us compared to other customers in their restaurant.

Food was great, atmosphere was great, but what does it take to get two meals served at the same time?

The inside of the store is large and spacious enough that you dont have to worry about pushing a stroller, and the interior is also pretty. The food is really delicious and the staff are friendly.

Food was great and amazing My family love their volcano roll and mentai cream udon, you guys must try those menu!! Cant wait to come back this place!

Good quality sushi, no complaints.

Customer service is an absolute disaster! She literally threw the plate and the cup of water on my table. I ordered a beer and she asked for my ID which was fine but then she gave me a side-eye look and walked away.

The restaurant itself is gloomy and not very welcoming. I ordered the ebi sunomono salad and an avocado roll with soy paper. The cooks said its impossible to make such rolls as the rice would not adhere to the soy paper. Ive ordered this roll many times in various Japanese restaurants and not had any issues. The ebi sunomono was quite salty and not very good tasting. Our server was cheery and kind.

I can have sushi everyday! One of my favorites is here. Great portion and taste. Perfect for a date or family gathering. A bit expensive though in my opinion.

Went there today during the non busy time and staff were rude. Ki Sushi across the street is much nicer

Its easy to enter the store with a wheelchair from the parking lot, and the atmosphere is nice, spacious, and clean. All the food we ordered was delicious and plentiful. The seniors had fun because all the servers were friendly

Love you! Wow the food and service is too notch Will return again and again to enjoy the food with friends and family Best family to share time with

All around lovely experience! Deep fried California roll had the lightest, crispiest batter I ve ever had, and the avocado was still firm. Service was polite and expedient, and combined with the online order/request portal got me in & out on my 30 minute lunch break. Need to come back here for dinner, but I would definitely recommend Hyack Sushi to anyone looking for lunch in the area

Loved it

Great prices and wide variety of dishes!

The most overpriced restaurant with ordinary foods and small portion. This place is completely a waste of money

In terms of delivery, the portions seemed small. Could be just packaging, possibly the pandemic and rising costs, but Uber Eats also claimed they have sustainable packaging which doesn t appear to be the case at least now as opposed to the past. I m also comparing portions to other sushi joints but then again I haven t ordered from them in a while as well.

Good miso soup and nigiri sushi. The chirashi don had good flavor however the cut of the fish was inconvenient for a don. The kaarage was decent and the takoyaki had good flavor however it was a touch overly liquid. The chicken kaarage don was overly salty and had undescribed teriyaki sauce all over it. The chicken was nested on top of iceberg lettuce which wilted from the heat.

My order has rotten avocado in it.

I was picking up my order when I saw the team of cooks coming inside from outside, from a break. One had his blue disposable gloves on still. He went straight to kitchen and started working without changing gloves. Will not be returning to this location. Very disappointing.

Love their kaarage don, the only thing is sometimes it s not consistent. It can be too salty at times. Other than that the service here is great.

I usually order 2 Alaska roll with plain udon. But I tried other item at this time. It is also good

Great staff, amazing food, love the dried smoked fish. 100% recommend for others to try.

Best sushi place in new west! Bomb food, fast service and they have a rewards program thing going on. I come here very often

Very good sushi and tempura for a very reasonable price! The ambience is lovely inside! Excellent service. Definitely recommend!

Lovely menu!

The food was great, we were pleseantly surprised at the size of the portions, they were big. Easy to get to, we thought no parking. Again surprised to find free parking behind the building. Good presentation. Staff were pleasent. The only reason I did not give five stars is the menu, it did not have enough pictures and was a bit awkward to navigate. I will recommend to my friends. Parking: Free parking at the side off eighth street.

Good food, fast service and servers were friendly. I recommend trying the filet-o-fish roll. Would come here again!

The food was very good, fresh, large portions. Wait staff was nice, easy parking.

Great quality

We decided to try out this restaurant after seeing so many good reviews. The food and service was amazing! Their sashimi is very fresh! Definitely would come back!

Would rate 0 if I could I spend 46 dollars on this and it was falling apart, tasteless, and thin. Was trying out sushi in my neighborhood this was the worst sushi i ever had. Will not return. Ps dont dont get the dark lager its more bitter than my ex wife.

Fantastic sushi, decent prices

Only do take out. Great food. Quickly prepared.

We have been loyal customers to this place from the day they opened. Unfortunately the quality and service has went downhill as of recent. They became very popular and now dont seem to care about customers. They dont follow instructions on orders, give chop sticks or soya sauce with the take out orders. Their app is ok and you can get points for free stuff, but I would much rather have the customer service. We are going to start looking for a different place.

The best I ever had. Good food good service. Highly recommended.

Quiet and reasonable price for the food. But their parking spots are very limited and need to wait extra time to talk to the server

To the person who complained that his daughter couldnt get a refund on one of her dishes, please note that once food left the kitchen, it could not be returned for hygienic reason. I have been coming to this restaurant numerous times over the years and like their menu which is different from other Japanese restaurants offering more or less the same items.

Slow service, food is barely a step up against gas station sushi. I had to go up to the counter to pay after asking for the bill 10 minutes ago.

Fast service, tasty food, affordable price.

Unbelievable food and experience!! Highly recommended!!

Delicious and great service. Parking: Tiny lot, few spaces. Food : 5/5 |

Ive visited this restaurant a few times and continue to be amazed at the consistency in fresh ingredients and quality service.

There is no other place that serves better salmon than here.

My absolute go-to place. Their service is prompt all the time and food is taaaasty. My favourites items are deep fried poached eggs, cream mentai udon, salmon bomb, beef tataki don, nigiris, and many other (seriously). Its a great place for casual sushi dining out and even better for drinking as theyve got a phenomenal series of hot food.

Nice.

Went there for three times and all the time it was amazing. Food & service both great. Salmon is fresh and I luv their aburi sushi. All aburi sushi recommended. Especially Salmon Bomb. Salmon Bomb is the best. All of my friends who tried Salmon Bomb also liked it. Will visit there again.

Went there because our favorite restaurant was exceptionally closed that day. We saw a special for spicy Korean ramen with California roll, which we both ordered. When the bowl came, it was literally instant noodle soup you get individually packaged from the grocery store, and it wasnt even spicy. The California roll was meh! Maybe other stuff are good on their menu just wouldnt recommend nor the ramen or California roll. I doubt well eat here again.

One of the best sushi places in New Westminster for someone who lived in Japan 10 years.. this is about as close as you will get to spot on.

Good place to get sushi and have a nice night out in new Westminster downtown. Went there a few years back and just went back recently will still recommend

Sushi was great and the staff was friendly.

Excellent Food. Great service

I ate here once back in July and it was decent with a few cool sushi. My group of 5 enjoyed the dinner and atmosphere. Based on that positive experience, I called the restaurant today to make a reservation for 10 people. Well, a guy on other end hung up on me at 1st call. I spoke to the guy on 2nd call and I requested to make a reservation for 10 people - I was put on hold then hung up. 3rd and 4th attempt - it kept ringing then straight to machine. I dont know what to make of this - definitely not a positive experience! Not sure if I want to return to this restaurant now. It is a pity as I am trying to support local restaurants.

This restaurant location is really close to New Westminister. So really easy to find. And food is also nice! I really enjoyed it.

Go to place always!!

One of the best places to eat in the Burnaby/New West/Coquitlam area. High quality food that is very reasonably priced, more so when you consider the recent inflation.

happy hour deals. Salmon Kama and chicken karaage were cheap and good.

The sushi rolls here are amazing and the service is perfect!