Donair Dude in New Westminster

tasty food

Nice and clean place to eat my kids loves the place and the food too and Lucy the owner is the best friendly person Kid-friendliness: They welcomes kids

The guys looks like supervisor is soo rude with customer, not recommended at all

There was hardly any chicken in the wrap. It was just a soup of sauces and veggies wrapped up in pita bread. I was disappointed to say the least.

Good Food and Great Service !

The food was quick and delicious, I would absolutely recommend the beef. Alan has a great customer service, friendly and professional

one of the best donairs ive had in a while. Felipe had one of the best customer service there. Would definitely go back there again.

Very good food and attention. Felipe very kind when it comes to assisting. Recommended.

Many thanks to Felipe Lobos for his attention, the food was delicious!

Yammy food

Food was amazing and Felipe was super friendly.

Alan and Felipe were very kind and friendly and was considerate when I inquired about certain dressings, toppings, and meats. Would definitely visit again

The best Mediterranean food in New Westminster.

Highly recommended! The food was fantastic, and the service was even better! Big thanks to Felipe for taking the time to guide me through the menu and help me choose the perfect meal!

The food and service were great! Felipe was very nice and helpful. I ll be coming back :) Food : 5/5

Very good service, specially Felipe, super nice guy

The service was very good, thank you Felipe for your attention!! We will return

This restaurant is amazing, the food is awesome as well as Felipe, the most handsome and nice worker in Vancouver. Congratulations guys!

I love this place! every worker is very kind, specially Felipe, who is great at customer service. Thank you!!!

Good place to eat and with good service, excellent attention from Felipe.

This is a good restaurant! I love the hard work of Felipe, thank you!!

Chicken is Amazing, excellent service by Felipe.

Some of the best fast food service I ve ever had from everyone, but if I had to choose one stand out employer I would have to say it s Alan. From the everyday friendly service to the big fat smile on his face. He brightens up everyone s day whenever I see him work!

Its criminal to charge that much for 10 pieces of fries!! I literally walked less than 3 minutes and got a BIG box of fries for $5 from Shawarma corner!! Shame on you guys for overcharging for fries by that much!

They a rip-off experience service suck they change for extra for topping where other places including.. it sad to see they need money sorry my first n last to come there

I asked for a chicken poutine with extra olives.. it was delicious!! Enough portion, tasty flavour, fresh food.. EXCELLENT!! Plus the attention, Felipe attended me with a very big smile! I ll definitely come back!!

the host felipe is one of the nicest guys working there thanks for the great service

Excellent service. Felipe helped me, a very kind and attentive boy. I loved the chicken. Recommended.

I love it the donair and very customer service of this place. The chicken was great, very thanks Felipe Lobos

Great handheld food option. Felipe makes the best donairs

Great food. Really tasty. And the service also great!! Thanks to Felipe!

The chiken was delicious, thanks felipe!

The food was very good...the young man who served me was very friendly and helpful...his name is Felipe Lobos...thanks for the good service Vegetarian options: Very varied...and balanced

Chicken + Falafel is very tasty! Felipe recommended specific sauces and veggies and the combination was even better. Great Dinner! I wanna try the other meats as well :)

I will never order again I had to wait 45 min for an order And after all that wait it was not good at all like the donair was sweet Food : 1/5

The food was decent. What really stood out is the customer service provided by Alan. He was very nice and accommodating. I recommend going just to see Alan!

Delicious shawarma poutine.

These past few times, I ordered wrap with extra meat, but the actual meat I got was only a little bit. It shouldn t deceive customers

I went in today and was helped by Filipe. His service was very efficient and I loved his positive energy . :)

I asked the lady at the counter if the kofta wrap sandwich deal was available. She confirmed it was. However, after I paid, she started preparing a chicken wrap instead. When I pointed out the mistake, she insisted that the chicken wrap was the deal they had. Despite explaining that I specifically ordered the kofta wrap, she refused to correct the order.I then requested a refund, which she claimed she processed. However, I never received the money, despite her assurance that the refund would be instant. So, my money was taken, but I didnt receive the wrap. This experience was extremely frustrating and disappointing. I cannot recommend Donair Dude after this experience.

I hadnt been since it reopened, and though I thought the food was mediocre before, its just gotten worse. I had to take three bites out of my small pita before I got to any filling and when I did the pita was ripped in multiple places and what little filling there was fell out. And though it was lunch time, they took orders from the three guys behind me before starting my order, probably because theyre desperate for people to not walk out. When they finally got to my order, unlike most sandwich places that use an assembly line system, one of the two women spent three minutes staring at a wall waiting for my falafel instead of starting the orders for the guys behind me. They may still be there, who knows. Theres nothing that could convince me to go back, theres better food at New West station.

The food was delicious and the staff was quick and very friendly but it was way too hot in there. If I had to work in that kind of heat I would walk out, its inhumane.

I was always a big fan but not of new west location. Now i passed by and it s worst then it was before. No more garlic sauce, just spread. Portion cost with extra meat 23$.. it was regular not extra meat. Disappointed!

The food was amazing! We went to the New West location. Quick service and average ambience. Must try for Mediterranean cuisine lovers! Pita was a bit dry but can manage with dips. Got Chicken Donair rice plate and Large Falafel Pita wrap. Too good that we missed to click pics. Will definitely visit again to try more options! Vegetarian options: Falafel variety options

The worst customer experience. I asked if I could have fries and they were like you can? As if I was asking their permission

Worst donair dude by far. SUPER under proportion and skimming out on meat and fries. Paid $16 for a small donair with extra meat and its half scoops each time, other donair dudes its a full scoop. Whats the point of paying $4.25 for half a scoop of extra meat?

everything is fine why there is one star?! as the photo shows thats the total of extra meat which cost 22 ?!?! Even less than the regular size last times I purchased!! I will never go there again

Food mediocre at best, dry, so dry. Way overpriced for what they have. Hit better restaurants in the hood.

I came at 10:55pm just little bit before closing and the server said we are closed and asked me to go away, extremely impolite!! And even waved me off and i told him to be polite if you don t wanna serve thats okay but be respectful at least, I ll probably come back in morning to talk to a manager about it I don t know his name but he was brown-orangish short hair guy with beard.

DoorDash take out order not ready but marked as ready. Misleading and unprofessional. Driver angry, customer hungry.

Horrible service horrible customer service the lady Kanilesh brown lady was super rude to me horrible way to enjoy my lunch break I m really disappointed

Like everything, it seems quality is decreasing while price is increasing. Meat used to be shaved off the rotisserie and grilled or put directly into your wrap. Now the meat gets chopped and ground then placed into an insert dish on the make line and sits there drying out and getting cold until someone orders it. After being wrapped donairs used to be toasted on the grill to perfection. Now they re placed on a sandwich press or something and don t get toasted or heated up at all. I think the good old days of getting authentic Mediterranean cuisine are gone and I should just lower my expectations. Donair Dude used to be good, now it is not.

Served rancid Feta, cant even describe how violating that flavor was. Made me so sick

Glad theyve reopened. Friendly staff, great food, quick service.

They are now extremely conservative with their quantities. They jacked up their prices by a whole lot so now it s not even a good affordable option. When you do spring for their food they nickel and dime you on sauces right before giving you minuscule portions. You have to pray they make a mistake so you can get your moneys worth of meat or fries. They used to have good deals but now under the guise of inflation they have 2x d their prices while taking away value. They just got greedy. After they reopened and installed an industrial strength fan you can barely hear yourself think in there and the staff can t hear you either. So they get orders wrong. Imaginary lines in the sand with their vegetables and sauces. Like are you really going to go bankrupt if you give me 4 sauces instead of 3?? I genuinely loved this place but I always get hurt going back. Props to the staff for being so understanding and redoing orders. Please get rid of the loud fan, it s impossible to order with it.

Donair Dude used to be my favourite Donair in New West. I had been anxiously waiting for them to reopen, so I finally went to try it again. I was thoroughly disappointed. The portion size used to be great, but just look at the referenced image I took of my pita. It cost basically $13 for something I could eat in two minutes it was so small. I highly recommend Shawarma Corner just up the street instead, which gives more food for cheaper.

Its a clean establishment, a bit pricey, but the food was not that great. I dont feel good after eating. The food was a little on the bland sife. The people were nice and the service was good, so I feel bad writing this. I had the falafel wrap.

Chicken is not halal

used to be good before it burned down. after re opening they overcharge and severely ration your food. ive had the lamb poutine twice since they opened up again and both times ive gotten sick, felt like death and spend a lengthy time in the washroom. do not touch the lamb for your own sake. in fact avoid this place completely.

I must express my disappointment with the portion sizes and pricing at your establishment. I found it unreasonable to be charged $17.99 for a small shawarma with what seemed like only a half portion of extra meat. Regrettably, this experience has led me to decide not to return. Instead, I will be heading to Shawarma Point, conveniently located within walking distance from my school.

This is now my favorite donair place of all that ive tried before. Had a beef pita wrap yesterday in the evening served by a nice long bearded gentleman and it was the most filling and delicious one ive had so far. Worth the the money spent! Definitely coming here again!

This location has really disappointed and frustrated me, after reopening post-fire/closure. There are a lot of new staff really struggling, resulting in confusing chaotic and slow service. It takes forever to have my order done, surpassing 15 minutes just for a pita the other day. The space is extremely small and crowded, with no clear lineup nor anywhere to stand. Delivery driver orders seem to take precedence over anyone in-person. Just really somewhere Im keen to avoid now.

Amazing food as always , definitely one of my favourite Donahue places ! The gentlemen that helped me tonight were super nice and helped me with all the food and extra options

Its not wrapped properly. Its too loose that of you cut them in half the veggies and other ingredients are falling off.

This got rebuilt after a fire and the end result is better than ever. Canadas best poutine. So cheesy and gooey and I don t know what they put in it but it s like a parsley. AMAZING!!!

Tried replacing lettuce with cabbage not impressed

The reason 1 star they had a fire

Reasonable prices, fast, convenient, tasty

Met the nice staff and owner. The ice cream was very tasty.

Excellent goose juice

Food is not my liking

One of my favorite donair shops. Always fresh and hot. Quick service too. Parking: Parking in parkade Food : 5/5 |

When is this place opening? 5 years ago Part 2... I walked by and see some activities. I was behind the woman who I think is one the managers at Safeway and had to hold myself back from begging to open the shop! I miss this place! Food : 5/5

When is this location reopening?

Decent Donairs at reasonable prices

I dont know what this dish is...but its very delicious. I would always eat here before going to the movie theater. You can also choose the ingredients inside, so you wont get bored!

not all Donair Dude locations are the same. This one is sub par compared to the kitsilano location. Lettuce was brown, portions are smaller. Not good.

Donairs are good but how is this 5$ worth of fries???!!!

I have been visiting Donair Dude for over 14 years. Started at their first location on Davie street. It was convenient as I lived downtown. At some point when you begin to raise a family the suburbs start looking attractive, and thats what I did. Moved to Burnaby area. Was bummed out as there were no Donair Dudes near by. But a few years ago, a Donair Dude opened in New West., and was so happy it was closer than the downtown location. I come here for dinner once a week, and not once have I ever been disappointed. The owners and employees here do a phenomenal job. The Donairs are always fresh, delicious and their service is always top notch. The place is well kept, organized and clean. Simply put, the owners and employees care and this makes all the difference in the world. Lately our company have gone to Donair Dude New West. for catering for our lunch. I can tell you everyone at our company looks forward to Donair Dude. We have about 8 staff members and the amount of food can literally feed us for another day. And that is after everyone has had seconds because its soooo good! I look forward going to Donair Dude New West again. Best Donair in town. No other place comes close!

The lovely Asian girl Katie? (I think thats her name) is very kind, this place is also the cleanest of all the franchises and freshest ingredients. 5/5 and this lovely woman deserves a raise! Great job guys

Had large Donaire and a can of Coca-Cola for 12$ and it was worth every dollar., they are delicious !

I have a mask exemption and offered to order and wait outside while they prepared my food. They refused to take my order and said masks are mandatory to order, were just following rules. We got into a 5 minute argument when I could have peacefully ordered my food and waited outside without issue. Never eat here, totally disgusted.

Love the Donairs at this place. If you are looking for a good deal. Go between 11am to 5pm to get there lunch special. Its a donair chicken, lamb or falafel with a pop or water for 13 bucks.

Super expensive. Food wasnt great. Very friendly though.

Must try if youre in Lower Mainland. Tried Chicken Pita Donair, loved it!

Excellent donair but quite pricey, 14.00 is a little rich just for the donair.

Told me to order online. I went online, you have to create an account. I tried to create an account and the website was broken. I went somewhere else.

Tastyyyyy

One of the healthier options for a quick take away meal. Although on the pricier side of ~$15 for this falafel rice plate I think is worth trying. It came 5 falafel balls on flavor rice with some side of salad with garlic sauce. There s also a mini hummus with a half pita bread. Staff are courteous and the food was tasty enough.

I have to say I always had nice experience there..one time my order got mixed up but I really think I fooled up...lol...so I just took my order and went :) ..thanks for being so nice :)

Fresh and delicious food.

Overpriced bland food $13-$15 for a wrap you have to be kidding me The portions and quality are not worth that price

Awesome

Really good quality food. The staff are friendly and know what theyre doing.

Staff are very friendly! Lamb was perfect and will definitely come back

Good comfort food.

Lots of food at a good price, the staff are always nice

Came here before a movie last night and it was delicious. Although I had shawarma the other day, this was far more flavourful. It s likely because the meat is also grilled further after they ve sliced the meats off the large skewers. The sauce made all the difference along with the side tabbouleh. I m coming back again when in the area.

Much tastier than I was expecting quality and price were good

It was ok but not as good as it used to be

Reliable and good. Food was tasty. It was like subway - like donair. Move over subway, this one won.

I was so grossed out ordering a chicken donair. I was about to pay for my order when the male employee sneezed into his arm but missed and sneezed all over the hummus and vegetables. The worst part is he didn t realize his error. I canceled my order and walked out! I ll never be back again & when ppl ask about Donair Dude I ll tell them this story.

Delicious food! I tried the chicken salad bowl, the chicken pita and the falafels. The portions are big and they have a wide selection of different sauces. I liked the creamy garlic. Silvia helped me and she suggested which ingredients to add. Excellent service!

My experience at Donair Dude was wonderful. Attendants with a smile on their face, animation when answering, especially the attendant Silvia. Crispy and fresh snack. Makes your mouth water!

Best place around skytrain station for fast food, good quality and big portions for a decent price. Staff is also friendly and helpful, Silvia at the counter gave a five stars service , very professional

Hey, Best Donair I have had in a long time. Delicious and well done. Also a shout to the great customer service by Felipe Loubos. Very knowledgeable about the food and patience to explain me about it. Will come back for sure.

The best chicken ever !! Very good service Felipe Lobos !!!

Excellent option for a healthy Snack! Chicken Donair the best options! Friendly staff, Felipe has very good customer service and very nice. Good location and good food!

Without a doubt, I have found the best chicken pita in all of Vancouver, fresh ingredients and very tasty. In addition, the attention was magnificent, my English is not very good since I recently arrived in Canada and the waiter was very kind and helped me at all times, he also had eyes that made my heart jump like a fat man on the trampoline, Thank you very much Felipe Lobos and Donair Dude New Westminster.

I love donairs and donair dude gives the biggest bang for your buck. Special shoutout to the gentleman Felipe he makes the best donairs, almost comparable to the other gentleman named Pablo that used to work in the downtown location

I love the Donair and costume service of this place. Thanks Felipe Lobos

the best food in Vancouver and the best attention, thanks Felipe Lobos

I love de Donair and customer service of this place, its a great experience and very good service of felipe lobos.

I love the Donair and customer service of this place, Thanks Felipe Lobos!!!

Kind staff, but lamb is so dry at lunch time.

Heyie Jatin,Thanks for taking my order today evening it was an amazing experience i have visited many donairs in the town but i found the best customer service here i could say the best donair in the town .Thanks for making my day i appreciate it

HELLO JATIN, What an experience at your restaurant it was whole fresh food and the service was the best part my friends were really happy talking to you it was nice meeting you:)

Awesome food and best service in the town tonight i was being served by Mr Jatin who gave us the best service in the town. He was very co-operative and diligent in his work, not to mention he was very sweet.

Reliable and good. The food was tasty but best of all, Silvias excellent attention. It is certain that we will return

Food is little expensive but worth it. Kind staff, Jatin makes best poutine.

Good good good people

Loveleen was cheerful.. great customer service!

Good service and great staff!!

Nice employees!

Amazing experience

Chicken Pita was delicious. Would like to visit this place again and forever. Staff was friendly and welcoming especially Jatin

Great Donair Dude. I got the donair poutine and it was amazing as usual, always fresh ingredients and friendly staff. Highly recommend

Best donair I have ever eaten

This is by far the worst Donair dude I have been too. If you want the smallest donair salad, this is the place to go too!! I asked for a little extra vegies and the lady told me you need to pay extra as everything is weighed. I ordered two identical salads and one was 150 grams more than the other!! Save your money and go to any other location.

A friend recommended the place to us, and what a surprise!. The food is incredible, the place is great and the staff could not be better. We will definitely back for more. With no doubt, one of the places that you should not miss if you are in town.

Food taste really good and jatin offer great customer s service Had a dinner great experience

Food was really delicious. Loveleen has a really good customer service. I would recommend my friends to go there.

Amazing pita Bread, lovely service and great prices! My new favourite Donair place it was so good I had to come here again - two days in a row! So delicious and fresh meat and veggies added to any pita I got the lamb pita donair and the meat was so tender. The tastr was sooo addicting!! Also got the dolmathes were juicy and fresh, paired very well with the dipping sauce provided. Service was amazing, quick and attentive both days, the lady who helped me was Silvia she seem very knowledgeable as she suggested the dolmathes and was patient to show me how to fill and what will taste better with my choice. I honestly did not expected such a service as it is a fast food line, I was mesmerized by the quality of service. Highly recommend!

Service is excellent! Workers are super nice and the food is delicious, thank you Felipe for such a delicious Donair and your big smile!

Donair chicken & Falafal plate is suppose to be healthy & flavourful with its ingredients like grilled chicken, hummus & salads. Its not suppose to artificially flavour like Subway. My small portion donair plate was 50% sauces, 20% chicken, 20% Rice & 10% salad/veg. Thanks to the unhealthy sauces that i am feeling full as it s unbelievable small portion. Attached photo is after 1 spoon bite.

Been a customer here for years. Food has gone down hill and tonight I received a donair with uncooked chicken. Don t eat from here, it s not safe. Edit: 2 months later. Mangers at the location commented but when I called we re never available. Don t seem accountable. With that said, I ordered from here at the request of a friend and it was cooked and fine. Packaging and presentation were different, so maybe things have changed.

Quick and tasty wraps. Jatin is amazing there. Must try.

Try their Donair Fries it s out of this world!!!! Very good and friendly staff! Awesome service experience! :) Thanks to Jatin,Lenny & Akemi

My experience at donair dude was great!! Jatin helped me find the right meal as it was my first time trying donair! He also explained me what ingredients would go best for my meal! Overall experience with him was the best ever had! :)

Best Donair Rice Bowls! They gave me good service and they were very quick with my order! Do try their chicken rice bowls! Hats off to Jatin for serving the best rice bowl ever had

Maybe the best donair I have ever had.

I passed by Donair Dude restaurant, located at New Westminster station. The service was great, I ordered a grilled chicken pita ,delicious food for fair prices. Silvia who was very kind and knowledgeable suggest me the all day special you get a combo with a pita, french fries and a pop for around $17 dollars. I am greatly satisfied for the service and delicious food at this place, definetlly I will come back

Had a wonderful experience here, the food was great and the service was amazing, thanks especially to Felipe for being so kind and providing great service!

For the price I was expecting better. Lamb was very dry. Other than that it was good...decent size donair and I like how it was grilled and didnt fall apart while I was eating it.

Delicious donairs!

It used to be good food for a good price. I was a regular patron of the store. I usually stop in and get the lunch special. But other times I would pick up a pita for dinner. However, when I went in today I was told the lunch special does not exist anymore. I would have to pay $17.99 for a Pita, fries and a pop. When I questioned it I was told that I could order just a pita and pop. Of course paying more than the original special. I could not justify spending more than $4 more on a very small amount of fries far less than McD and more expensive. I tried their onion rings as a add on and I got 5 rings jammed in a cup and they were skinny and had no substance. Its a shame as i really liked this place but I cannot justify the new cost.

2 chicken rice plates. Super disappointing order tonight. Stale Pita, missing pita and hummus. Only one hummus delivered. Portion was small and underwhelming. We ve ordered this dish probably 10 times in the last year and this one was notably poor quality and hastily prepared. First time ever I m still hungry after this meal. Dr Pepper and Brisk iced tea were 10/10 though

Burnt falafel old veggies. Knew as soon as I got a closer look that I shoulda asked for a refund. Too bad. I guess cookingsl fresh stuff close to close isnt likely so dont go there late.

The food is of high quality. They are the best donair restaurant in Vancouver. I will recommend it to all my friends and family.

Love the mac and cheese bites here.

I came to order chicken donair today and there was a lady with Spanish accent. She was so rude and impatient to take my order and rushing my order and putting wrong veggies in the order. When I asked her to take out the wrong veggies out, she got angry and made faces and when I asked here did you put cucumbers in, she nodded her head that she didn t. This is the easiest job everyone can have. It s not my fault if you don t like your job. You don t have the right to disrespect any customer.

Best pita donair in town, try poutine and Fry bowl yum. service was nice and helpful. Will be black.

They do everything right here. My go-to is the chicken pita with feta cheese added. Paprika cilantro and donair sauce. So good.

I generally buy food here; however, today I got some fries for 5 dollars and the package was barely half full. I could count around 15 fries. The team there told me that the owner/manager ask them to give no more than 200grs, which I understand because I worked in a kitchen years ago. However, it is pathetic the amount of fries you get for 5 CAD, I still can believe it. Trying to save some money by reducing the quality of service is the worse strategy ever. Ill definitely not buy here again. Nothing to say about the guys working there, they are very polite and they just follow the rules. I still cant believe it man... saving money on FRIES. Embarrassing.

I liked it but ive had better

No help when needed. To easy to steal from . You see it all the time.

Also my favorite food

Clark is disappointed this particular donair dude doesnt have beef donairs, only lamb. Clark still likes lamb though

Love this place people who need extra meet for the value of money just give a bite

Good prices and good food at a central location. Big highlight is how friendly and helpful the staff are, made for an excellent experience.

Food was quick and tasty, decent value

Great portion. Great price. Fast service.

Best pitas in lower mainland.many fresh choices in vegetables ,meat was well seasoned and delicious.highly recommend if a donair,pita lover.they grill it at the end to

Not a big fan of donair dude. Especially this location. Try Donair Star on 12th!

Friendly service and generous portions of food. I will visit again!

Very good donair, good choice of toppings and service. They grill it, which Ive never seen at another donair place. Only downside is Im pretty sure I paid like, five bucks for a snapple. I couldve gone to the safeway next door and paid less than two.

This was my first experience with them and to be honest it was too awesome. Juicy lamb and chicken was both tender and cooked properly. Even the fillings and size of the Donair is huge (sure sufficient for 1 adult). Even the falafal option is good for the vegetarians.

Tasty. Fast service.

Very friendly staff, good portions. Tasty food.

Dripping with oil...

I loved it my girlfeiend said her donair was cold? I like the fact they grill the donair!

Great food

The food is ok if they dont intend to sell you, older ones. But service is zero with all if them from A to Z. Ordered 2 chicken pittas, the tall lady like Asian was serving, open one chicken tray and was fresh, then she closed and opened the next one and it was over cooked or fried whatever and started adding, i requested her to add from 1st tray she opened cause that looked ftmresh to me, very rudly she replied they are all the same, and with bad attitude through my wraps. Poor service all over

Bad Customers, they served like do us a favour, no helpful, cheap service.

Most comparable to a shawarma one can get in Dubai or other middle eastern country. Excellent quality and quantity for a decent price. Well maintained and clean location.been there quite a few times.freindly staff

Bit fast foody appearance inside, but food is really really good and worth a visit. Candy Alley next door for dessert.

The Lamb donair is great. Also a great place for food if youre running out of time because they can usually throw your order together quick

Great affordable place to get your shawarma fix before or after a movie. There are a few counter seats for dine-in or grab to go. Friendly staff and food is deelish!