HellCrust Pizza - New Westminster in New Westminster

Excellent service very friendly. Pizza was ah-mazing!! Guransh was especially helpful, thank you! Food : 5/5

Ordered an Extra Large pizza and It was amazing Great customer service by Piyush..

The pizza tastes great! Vegetarian options: There are quite a few vegetarian options Food : 4/5 |

Guransh was very pleasant to interact with.

Pizza is great! atmosphere gets 4 because there was nobody in there! Underrated pizza imo! Parking: Had to pull a uturn to find a spot but I did find one for free on the street

Ive tried a pizza with tandoori paneer and it was very delicious . I got a customer service from lavna she was very nice Food

Great service Amazing pizza made by lovena Food

10/10 customer service Amazing food Super safe Vidhi was amazing Food : 5/5 |

Gota pizza from a girl name lovena and it was superrr tasty

Very nice pizza must try

Starbucks like customer service would definately be back

Its alright, not worst not best

Good pizzas

Always banging pizzaaa, special thnx to the guys for such a nice nature..

Vidhi was a wonderful Help loved theService !

Vegetarian options: Veggie pizza , fries , salad Dietary restrictions: Strictly follows dietary. Parking: Street parking Wheelchair accessibility: Yes it is

Thank you for good service Vidhi

The pizza was great and the price was very good.

Perfect pizza place

The dough s pretty stiff to chew, specially when there are little toppings that too only in the centre. Same story with cheesy bread-2 slices with cheese. Not worth with the price.

It s one of the best pizza in the area, thank you Vithi for the great service

Yummy pizza. Really enjoyed it.

Best pizza!!!

Very yummy! Great deal on a medium pizza, pesto sauce is delicious. Exactly what you want in a pizza place. Will be back!

Amazing pizza made by a girl name lovena

Me and my partner always grab this pizza at night. Game night special is great. $20 each. Pizza is really solid. Love the interior of the place and the name. The staff is always really friendly.

Very welcoming . Must try. Make any modifications according to your taste and the best quality

Excellent customer service.

Not a good pizza, personally wont go again. We tried jalapeno and mango pizza.

I ordered from HellCrust for the first time today. My order was ready when promised, piping hot, and delicious. I will be a repeat customer !

I had pizza from here a couple months ago and it was great. Went back recently and it was terrible. Like truly cardboard. Frozen pizza tastes way, way better. Was totally different in every way, from the crust, sauce, amount of toppings, the slicing, and even the box! The staff was still really nice and friendly when I picked it up, but what a disappointing surprise when we sat down to eat it. New management maybe?

Ordered pizza last night on Uber eats , it was Delicious, cheesy and fresh.

Staff were super helpful and friendly. Food was fresh and tasted great!

Great place for late night pizza !

Do not order the keto crust. It s soggy and tasteless . I ordered extra mozzarella I didn t get it hardly any green peppers hardly any mushrooms. The mozzarella cheese was not melted on top even though I said I wanted well done very disappointing and I was starving. I don t know what happened This time ! in the past Pizza was good. Something changed, either new owners , or staff , or someone doesn t care anymore. I don t think I ll take the chance of repeating this miserable experience.

Vidhi provided me such an amazing customer service. She was very nice and very polite.

Lovena, was very nice and inviting. Great pizza and service. Will definitely be back every week still. Food

I liked the dough, softer and different from others. I really liked the service though, we had the custom pizza and Manjot gave us the best service. Will visit again for sure.

Ordered a couple of pizzas, chicken bites and a 2L pop through door dash. Both boxes had the tamper proof seal on them but one of the pizzas was obviously missing a slice. The chicken bites were very small. Poor quality control.

Nice cashier. Doing everything by herself. Very nice. Very friendly. The food is great. Very clean.

Amazing experience and amazing pizzas

Good service

Ive gone 4 times now 3 for dinner for the family and once when I was working in the neighborhood they sell at pizza hut prices but are 5x better I also have only been helped when asking about deals and what topping go together Id recommend it to anyone who is looking for some real pizza

Good food good price better than I was expecting

The place is very clean, and the food is delicious. It is quite popular and open late, so I would definitely recommend giving it a try.

Is this pizza organic? (This tastes organic). Not sure how they make it but it doesnt taste processed or from frozen dough. Favourites plus their own selections is a nice mix for everyone. Delicious!

Sexy

A nice pizza store.. Its really nice..

Good service

Vegetarian options: Vegan pepperoni was amazing and portion was very reasonable Food

I have tried their pizza and it s really good.

Very good everything

I like their pizzas and especially their chicken wings .. must try ,,,

The lady behind the counter is very nice, very good customer service.

I like their pizza especially the belly of the beast was too scrumptious!

Amazing flavours, polite staff wasnt expecting this kind of service from a small branch like this but hats off thank you for making my day , guys working there are just a charm.

The best pizza I ve ever tried in new west .

Ordered a pizza online for pickup and convenience along the way home but ended up their machine not getting the order I paid in advance. I arrived 10mins past my set pickup time and still had to wait 15mins to get the pizza made.. pizza is one of the best in town but service has issues.

Good pizza service

Sent me a rotten Ceasar salad. Very Medicare pizza.

Most welcoming staff and great pizza.

Excellent pizza and very fast. Lots of great toppings.

Nice pizza joint would definitely recommend my friends and family, loved it 100%

Best pizza in the town

Smores pizza is DELICIOUS!!

WOOOO YUM great pizza

The pesto chicken was amazing!!! I also tried the vegetarian which I dont normally purchase but it was good too! And if you want a great dessert, the smore pizza is tasty good too. I would recommend this place to everyone! Yum!

Nice place, seems family run, prices are about right.

Yummyyyyyyyy Veggie Saviour Pizza!! Thank you and Happy New Year!!!

Not sure if they just skimp on the $9.99 take out deal, but this was a sad excuse for a pizza. Didn t taste great, was soggy and not enough cheese. Won t be back.

I ordered from doordash a small wild mushroom theres barely chicken in it and taste like cardboard they are overpriced charged 17$ for small and another hellcrust location charged like 14$ for same pizza

Kid-friendliness: Workers are friendly specially on nightshift

Asked for a well done pizza and I ended up getting a soggy mess of a pizza Would not recommend Also paid for 2 dips and did not receive them

Had a great experience and staff was really nice. Never expected from a Singh Guy

Great to have a new place in the neighbourhood. Very quick delivery. Alfredo Pasta: 3/5 overall pretty good, the sauce has ranch in it so it is not actually alfredo. Kind of strange to use this. Signature Peperoni: 4/5 crust is great. Said double cheese when I ordered and had very minimal compared to other spots in the area. Overall great spot and will be back.

What a rip off charge you for every single item on the pizza. Turns your large from like $20 to over $31. Its not even that good. It would be nice if these places were up front about pricing. DO NOT SPEND YOUR MONEY

I love their s mores pizza, I ve ordered it several times and got that with same freshness each time.

Sinister Pepperoni was extremely disappointing, pepperoni didnt feel cooked and had an odd flavor. Belly of the beast was better. Drivers cologne was so strong I can actually smell it on the food also.

Very nice place for a quick pizza hot my pizza in just 10 mins and fresh and lovely taste, try their belly of the beast

Come see #Juben.... He works at the pizza joint with the best name!!

Got cauliflower bites and peri peri fries for to go, the fries were not at all crispy and cauliflowers bites were just okay and 10$ for that is not worth at all. No napkins no ketchup nothing and also they have reduced the portion size.

Its one of the greatest pizza places ever with amazing service thank you

I really like this pizza. Chewy sourdough style crust and good signature styles. Also great vegan pizza options. Try the Spinach Damnation! Quick delivery too.

Had a lovely crunchy pizzas for the lunch, best place for mordor chicken and great staff service

Had a really nice veggie pasta best spot for pizza and pasta!

Really quick and efficient. The pizza is wonderful, especially the wild mushroom chicken.

Had 3 extra large pizza in the afternoon, must say those were one of the best pizzas, must try!!!

Bad service disgusting pizza

Very rude with customer Kid-friendliness: Very Rude to costumers specially the girl was on shift on 27 feb Monday on counter on 6:40 pm also having negative attitude with ship dilivery drivers.

Thanks for the suggestion to the staff, the wild mushroom chicken pizza was delicious.

They do good pizza, yall (and you gotta give extra points for the creativity of their pizza names!) Ive also ordered gluten-free pizza before and was impressed at the reception. Would recommend you try them out at least once to see if you like the taste of Hell(crust Pizza ;) )

Best place i ever visited. Their pizza are so good and delicious. Their employees are very cooperative and their customer service is quite impressive.

I feel so bad saying this because when youre starting a business, reviews are imperative, and I really wanted this place to be good. However, this is probably the worst pizza ever. The reason for the 2 stars is because I got a pasta dish along with it, and it was better than the pizza. I got a pepperoni pizza and marinara pasta, and we didnt even finish the pizza. That never happens in our house. The person delivering was really nice and the person on the phone was too.

Friendly good service pizza itself was way over priced Vegetarian options: Dont have to put meat on pizza Food : 3/5 |

The worst service the sardar over there is not at all to be kept working rude service for skip

The scariest thing about distance is that you dont know whether they will miss you or forget you. But loved the Tuesday nights. Felt like you pour some strange magical touch of taste.

Solid pizza , toppings are nice and taste pretty fresh. Way better than dominoes. Would like to try some other pizzas

Called in and asked for pepperoni on top of the cheese, dude says it will just fall off. bro do your workers even know what a pizza is??

They don t pay attention to the take out and delivery orders. It s always overcooked! And once I called them about the issue, the girl over the line said something barely understandable and hanged phone on me :(

Best place to eat pizza

Great pizza place! will definitely go back

Totally awful. These people will look you straight in the eye and charge you $20+ for a medium pizza that tastes like its from costco

Terrible service. Would not recommend this location. The young girl that works here is extremely unprofessional n rude.

Have had them a few times now and has crept up in to the fav pizza places to go to

2-3 days back, I think on Sunday night I visited the store for uber pickup and i had met a girl working there. I think its jazleen and she was really sweet to me. The store has a genuine good environment. I had never tried the pizza from that place but i ll love to.

Don t waste your money. They overcharge. None of the prices on their menu are real. I was told each additional item on a pizza was $2. They were each added to my bill at $3.50. They overcharged me for a can of pop listed at $1.50 and charged $3.13. They re shamelessly dishonest and don t even try to hide it. The pizza I received was cold, dry and tasteless. Not worth $25. Do yourself a favour and order from somewhere else they don t deserve your business. We all deserve better.

So I ve enjoyed all the pizzas I got from the New West location,but what impressed me most is the friendly staff. Such good customer service. I m going to come back for sure. Dietary restrictions: Really great Vegan options

Always a treat. I have celiac and love that their gluten-free crusts aren t limited to itty bitty sizes. Haven t had a reaction (even though I m sure it s a shared kitchen), so that s a good sign! Absolutely great value for the price, and all the creative names for topping combos have been tasty so far! Dietary restrictions: I have celiac, and haven t had a reaction. I trust them more than other places in New Westminster!

Great service! Will be back to try other pizzas. Vegetarian options: Plenty of veggie options Food : 4/5 |

Ordered two pastas as part of a deal they were offering on SkipTheDishes. Both pastas came very burnt around the edges and both had huge holes where the breadsticks should have been. I called to explain what happened. The employee explained that the pastas actually weren t burnt and sorry about the missing breadsticks. Obviously can tell that there is not customer service training at all. As well the portion size in general was a joke. The pasta containers where less than half full. I payed 20 bucks for two burnt 1/4 filled pastas. Beyond disappointing. Would never order here again.

Jida k a lot vdia a g place Bs lassi add krdo menu ch Maja a jna.

Friendly service, the pizza was definitely a cut above at a good price. First time trying Hell Crust it wont be the last!

Dietary restrictions: Good Wheelchair accessibility: Perfect Food : 5/5 |

The worker Jasleen was working by herself at midnight and she was awesome with her food service and customer service. 10/10 would recommend

Pizza was really good even the garlic bread and fries. Outlet is spacious but no restroom

DO NOT BOTHER WITH THEIR WEB ORDERING. Its broken. And they havent fixed it in at least two months, despite knowing its broken.

Pizza was good. Pasta was OK. They missed 1 item that I ordered.

The owner with specs is the most illiterate guy , dont have manners to behave with their staff members , i saw him yelling on girl (staff) . Guys who cannot respect their team , how can they acheive their customers expectations.

Staff is very good and really like their service

Ordered the Wicked Hawaiian for pick up for the 1st time & were sadly underwhelmed. Crust is good but pizza lacked (tomatoe) sauce which made it very dry. Will not go there again.

Amazing Man!

I kinda feel bad leaving a harsh review, but this place honestly has terrible pizza. Even my wife who isnt a picky eater at all absolutely hated it. We tried 3 different types of pizza and they all have very little toppings, and were bland. On top of that, there was little to no sauce, which made it quite dry to eat. Something must have been off that day because theres no way a business would still be open if that was the type of food they consistently served.

Manjot is good guy he help me alot to decide my pizza i love pizza and this guy thanku Food

Pizza is pretty bad. Its a pity because the gluten free crust could be one of the best in town, but theres little to no sauce or cheese on top so its difficult to eat and very dry. Ive ordered from them sometimes as theyre open late, each time I remember after how disappointing it is

Best pizza joint in new west

Where are the toppings...? Got the greek dungeon and added ground beef. Thought they forgot the ground beef until I leaned in and squinted. Oh, theres my morsel of beef I guess. Probably 1/3 of the pizza was just crust. The GF crust was chewy and gluey like it was overcooked and undercooked at the same time somehow. I know GF crust has its limitations, but every other pizza place has a better GF crust. Bad pizza in every category.

The pizza here is Wild mushroom chicken is the vibe Food

Just order pizza. The deliverer never let us know when he/she arrived. Instead decided that it was a good idea to leave the pizza outside in the cold assuming that we would somehow know when the order had arrived.

I saw your add on Face book for the Halloween Special and this was the first time I heard of your pizza company. So I thought I would try it out. I called Port Coquitlam and they refuse to take orders until after 8pm. The Guildford location said they will not take orders until 10-11pm. Other location just did not answer there phones or it went to voice mail. Dont think I even want to waste my time to try.

Great staff! Very hardworking and polite and great food as well

Hi, pizza was awesome properly baked and toppings are great. Keep it up great job done guys and also staff was very helpful.

The lady on the phone didnt take my address for delivery and I had to call again. Delivery was an hour late even tho I live just down the street. All that waiting and they got my order wrong. Garbage service

For a pizza place youd think theyd have better plans for delivery, Ive had to go to pick up after ordering on more than one occasion

I recently ordered the Wicked Hawaiian and the Belly of the Beast pizzas from this fantastic pizza store, and I must say it was an absolute delight! The Wicked Hawaiian offered the perfect balance of sweetness and savory flavors, and the Belly of the Beast was a carnivores dream with its diverse and delicious meat toppings. What truly set this experience apart was the exceptional service provided by the staff. They were not only efficient but also incredibly friendly, making the entire ordering process a pleasure. The quality of the pizzas and the outstanding customer service make this place a top choice for pizza enthusiasts like myself. I highly recommend trying these delectable pizzas and experiencing the excellent service firsthand!

I recently got myself a Veggie Delight pizza with three awesome toppings green peppers, tomatoes, and black olives from this great pizza place. It was seriously delicious! The mix of fresh veggies made every bite a burst of flavors. What made it even better was the super-friendly staff. They made ordering a breeze and were just so nice. If youre into tasty veggie pizzas and great service, I highly recommend giving this place a try. Its a winner in my book!

Had an amazing experience with their pizza, tried their three extra large with their ongoing hot deal with three toppings and that were totally awesome I really loved it and looking forward to try their other pizza flavours

My Kids love their creamy garlic cheese pizza, their veggie pizza was very delicious. We got awesome customer service from Lovena, the way she give customer service and patient with kids is commendable Vegetarian options: We ordered Greek Dungeon, it was so delicious

S L O W

Ordered delivery, two small pizzas with non dairy cheese. Service was very good, they even called to make sure my delivery had arrived as ordered. Pizza was very tasty. I will order from them again!

Pizza is good for the price, but don t order anything else besides that.

This is the place to go for pizza in this area. Fast, delicious and cost-effective.

It was a great experience. The Pizza was good and have so many options of deals and topping. I will definitely order again.

Had a really great experience at Hellcrust in New West. The stuff is super friendly and the food is really good. Thank you!

Pizza and Service from HELL :-(( I can call it Hellish Pizza Shop. Everything screwed up , From the order to delivery. I was told 45 mins for the delivery....Waited and called ...My order gone to some other place...Order showed up one hour later after. Ordered Half and half Vegan and regular cheese on a Greek Dungeon pizza...I was delivered half cheese Plain pizza instead. Ordered Boneless chicken wings...Got Bone Chicken wings !!! On Top . Worst Pizza / Wings Ever !!! My First and Last order from this Place. P.S. Normally I dont do negative reviews...But this was some very bad experience !!! Place is Run by Amateurs and there is No Manager or Supervisor with Experience to run this business!!

Dont waste your time , I ordered for pickup , got there and waited over 20 mins until the confused worker realized my pizza was ready when I walked in the door , they made me wait until the pizza was cold to figure out my order was ready already. No apology no nothing, incompetent employees will waste your time without a care, pizza had very few toppings with barely any sauce or cheese smh. It gets worse, I Called the manager after and he assured me I would be emailed a credit and he didnt even send it, Hard to believe anyone would be a return customer here

Love that they have Keto friendly options. Only wish they posted how many Net Carbs were with each meal. Food is very tasty. We have ordered multiple times now thru the week. Keto Hart pizza is my go to, with the cauliflower crust.

First time there was good. Second time I ordered the same thing, but had to explain what banana peppers were after a confused stare. Got that figured out but still didnt manage to put any on my pizza. Also tastes like theyve downgraded their pepperoni since last time.

Tried chicken pesto pizza today, not good at all very salty, tasted really bad.

Very good pizza

Polite staff and accommodating

The pizza literally melts in your mouth, its the best in the premises, definitely recommend to everyone

Amazing pizza and staff ... Must try cheese mania and pepporoni pizza

Nice pizza and staff

We order from here all the time! Very clutch for when you re drunk at 2 am.

Lovena amazing customer service!!!

I tried butter chicken pizza ints my favorit pizza

Good

Very delicious pizza, definitely I ll come back

Cheap on toppings, gave us the wrong crust, soggy when we asked for well-done, cold on pick-up when we showed up on time, and pricey. Very disappointed and I won t be back.

Just tried this new place out, it replaced what used to be canadian 2for1 pizza. Cool theme, my pizza was delicious, the crust was especially good, will definitely order again!

Wow just wow! The flavour the crust stands apart from the rest! Amazingly unique flavour. Mushroom heaven ! Or should I say hell lol jk! I loved it

Had the absolute worst experience with the new Westminster hellcrust pizza tonight. First of all 2 and a half hours waiting for my food, after they were 30 minutes late my husband went up to ask them what was going on they said they were just busy it wont be made for another 20 minutes... He come back another HOUR goes by and i call them and they said they FORGOT about our order and had to make a new one but the driver just left which took another 20 minutes... Theyre 3 minutes away by car.. it was ridiculous my husband walked there in less than 10 minutes. And the customer service was garbage they told us there would be a free item for the concern there was not and they argued with us on the phone (which for the first while they didnt even answer and when my husband went up there it was sitting off the hook) Overall disappointed, us and our 2 kids are now eating at 9 pm. They were rude and there were other people in there complaining when my husband went in. Buyer beware and dont ever try to order online theyll forget about you forsure. Rant over i hope this saves others from a long stressful night when we were trying to relax. And it was COLD. So much for a treat night.

Paid for 2 dips with my order and 3 drinks, order arrived with one dip and one drink. Called to let them know and they told me they were closed before I could explain anything. I had to talk over them to explain myself. They said they would call the driver and promptly hung up. They called me back a few minutes later to say the driver had left the drinks at my door (he only handed one to me, and I even went back out to look while still on the phone, the other drinks were not there) they then told me they were out of roasted garlic dip and had sent regular garlic dip instead, and I must be mistaken, it should be in the boxes. I looked again, there was clearly only one container of dip, and it wasnt garlic dip at all, it was marinara or ketchup or something. I know it seems petty, but those items were add ons that cost another ten dollars or so. To have substituted items without being contacted isnt too big a deal, its just dip. But to have items missing and having to argue about it? Listen, I get that its a holiday and you are closing early, but dont dismiss your customers when they pay for stuff that doesnt show up. Ill be taking my business elsewhere. The food is good, and staff has always been friendly, but I dont like being dismissed when there is an issue with my order

Their pizzas are amazing. Staff is very cooperative and hot deals are very good to order. Absolutely order again.

Had good service the food was fresh and the wings were the best

Had a pizza late night at it was totally worth it, best in the premises with very friendly staff. Would definitely recommend everyone.

Good Pizza. Great service!

Disappointed in this new place. I asked for extra cheese and didnt get it in fact I had to search for the cheese and the toppings. Spent over $80 for two extra large pizzas basically for a lot of sauce on top of a crust. Too bad because the taste was good. The toppings and cheese were minimal and I dont usually say bad things but the money I spent and hardly any cheese or toppings... I mean its a pizza!!

Cant order anything on Website

Very good pizza especially the brownie, i must say the staff is so co operative and energetic with smile always on their face!! Definately better than freah slice

Very soft and crisp pizza just the way I like, really like the late night experience.

Usually a PapaJohns guy but wanted to give the new guys in New West a crack - very impressedd ! Great pizza and cheese sticks...highly recommend

Great pizza and their service made my morning great thx

We were going to order from here a few weeks ago, but it was surprisingly pricey. Last night we ended up getting the special with 2 x-large specialty pizzas with a 2L pop, as well as hot wings. The wings were great tasting and I like the pizzas soft chewy crust. BUT they messed up our order. One of them was supposed to be hawaiian. It didnt have pineapples so obviously it wasnt hawaiian. It looked like ham, pepperoni, and sausages. We like those too, so enjoyed eating it nonetheless. But Im looking at it today and Im not sure if there also might be beef on this pizza? This is issue for us because my partner is not supposed to eat beef. So the moral of the story is: if someone messes up your order, maybe call to make a complaint right away instead of trying to be nice to avoid a hassle. Also, try not to mess up peoples food orders as they may have dietary restrictions, be it medical or religious. We did enjoy the food, but getting the wrong thing the first time ordering from here leaves a bit of a bad impression, along with the prices. Having a pick-up special would be nice.

Great food and great service. Lady that made our pizza was very kind. We will definitely eat here again.

Ordered the 2 vegetarian pastas. Enjoyed the taste, totally worth the price Great packaging

I ordered a gluten free pizza at 2:40am. Ill admit I had low expectations at this hour . But the lovely female staff on a Saturday night was so friendly and efficient she finished my pizza in under 10 minutes and its the best pizza Ive had in new west / burnaby yet! Excellent service! Highly recommended! Thank you!

What a hell crust ordered around 8pm (Dec 19, 2022) two crew were just talking and not giving attention on what they re supposed to do. Drove in a snow storm just to get this

I got the Mordor chicken pizza with some chicken bites and I have to say it was one of the best take away pizzas I have had in a long time! A nice thin, tasty crust with just the right amount of toppings. The chicken bites are super tasty too! Thank you for making great pizzas! Definitely recommend :D