Big Star Sandwich Co. in New Westminster

664 Columbia St, New Westminster, BC V3M 1A9, Canada

★★★★☆
(552 reviews)
Categories: Sandwich shop Breakfast restaurant Catering food and drink supplier Lunch restaurant Restaurant

About

We are committed to bringing an amazing sandwich experience. How? By getting the best ingredients possible and preparing them fresh in-house. We encourage you to come and see how amazing our sandwiches are!

Website
bigstarsandwich.com
Address
664 Columbia St, New Westminster, BC V3M 1A9, Canada
Plus Code
632R+V8 New Westminster, British Columbia, Canada
Time Zone
America/Vancouver

Business Hours

Monday
10 AM–8 PM
Tuesday
11 AM–4 PM
Wednesday
Closed
Thursday
11 AM–5 PM
Friday
10 AM–8 PM
Saturday
10 AM–8 PM
Sunday
10 AM–8 PM

Services

Service options
No-contact delivery Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Vegan options Vegetarian options
Dining options
Breakfast Lunch Dinner Catering Counter service Dessert Seating
Amenities
Toilets
Atmosphere
Casual Cosy
Crowd
Family friendly LGBTQ+ friendly
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu

Photos

Reviews

4.2
★★★★☆
552 reviews

Most Mentioned

filling (23) number (22) hickory (14) turkey bacon (8) corned beef (8) potato salad (7) roast beef sandwich (7) horseradish (6) soda (6) guacamole (6)
5 stars
336
4 stars
105
3 stars
47
2 stars
30
1 stars
34
★★★★★
October 29, 2024

The Number 17 Beef Dip sandwich was SO delicious! It came with gravy on the side for dipping. Service was quick and friendly! Perfect place to grab a sandwich to go.

September 25, 2024

I ordered a sandwich from Big Star on Doordash today. I paid a total of $23.00 for 1 small sandwich & the delivery fee. When I grabbed it to take a bite, the bottom of the bread was soaking wet, and the whole sandwich was a soggy mess. The bread wasn’t wet from the sauce, it actually felt as though somebody must have accidentally spilled water on it. The vegetables on the sandwich were mushy and not crisp or fresh at all. And lastly, I asked for the store to please add extra cheese to my sandwich, and I did not receive extra cheese. If you’re going to charge people a ridiculously high price for 1 sandwich, the least you could do is make sure it is actually of quality…. Very poor experience.

★★★★★
August 1, 2024

I have used Big Star's catering service a couple of times now for my team at work, and it is always a hit! Sometimes with larger orders places will skimp on fillings but not with Big Star. We love the sandwiches and variety offered, and the customer service that comes along with it is amazing! Frida and the team are great! Definitely recommend!

★★★★
July 7, 2024

I've gotten catering done by Big Star Sandwich twice now and I've gotten compliments on the sandwiches. Sandwiches are on the pricey side for sure. However, the quality is there. We've always gotten bunch of turkey, roast beef, and pulled pork sandwiches. (#21, 25, 27) We think roast beef and pulled pork sandwiches are better than the turkey ones. Forgot what number is what. Somehow, the turkey ones taste good enough, but they were drier than other ones. The sandwiches actually taste pretty good even the next day after you put them in their air fryer for like three minutes. I think their bread is really awesome. Even if you are a big eater, two of these sandwiches will probably get you full. They're professional and the sandwiches are always made and prepared to be picked up on time. Probably will get more sandwiches done by these guys if I have another party.

★★★★
March 9, 2024

A dope lil sub shop joint! This place is awesome for vegans and vegetarians, plenty of legitimate protein options, packed in a hearty sub served with great flavor. I hauled the Veggie Turkey and Cranberry Sub which was pretty yummy and good value for money. Awesome, would return again!

★★
October 16, 2023

I'm not going to be cruel while writing this because these guys did the best they could, but I really don't get what the hype is all about. Feels like people in New Westminster groups have never traveled outside of this city ever and tried anything else. I keep falling for the hype over and over again thinking maybe this time they might just be right and maybe this time it would be different. I'll give you the only positive experience of eating here first - the young lady at the counter taking the order was very jolly and helpful. I own a business so I know how hard it is to find a good employee. Moving on to the food - It's no secret that the bread is the foundation of any great sandwich, and in this case, it felt somewhat stale and lacked any sort of flavour. The beef was rather unseasoned and didn't have any savory flavor, a more seasoned and marinated meat option could significantly improve the taste. Even the sauces lacked flavor. Do not fall for the hype, this is a really expensive sandwich shop which is not even close to being good.

September 3, 2023

The sandwiches from Bigstar were far from fresh; in fact, they were stale. After consuming half of them, we experienced immediate diarrhea. This is highly irresponsible, particularly when we rely on Uber to deliver fresh food. My husband and I were already unwell, and now we're dealing with additional side effects from the food we ordered. In the picture, the sandwiches look great, but I wished they tasted as great and fresh as they appeared. Shame on you, Bigstar, for the price you charge for the sandwiches and the disappointing quality we received.

★★★★★
November 24, 2022

Came here for lunch with my dad and it was so delicious. I’m a pretty picky eater but I managed to find something I liked. I had #21 and I believe my dad had #20? Both were soooo delicious. They were pretty efficient in making them and the prices are a bit more expensive then subway. The sauce and portion is perfect on the sandwich. Is it presentable. No. But the overall taste is amazing and the hickory sticks really made it! Would definitely come back.

★★★★★
December 15, 2024

I don t have words to describe big star sandwich their food is out of this world amazing

Local Guide
December 15, 2024

They are understaffed, I ordered a Large sandwich and gave me a regular one. My sandwich and drink was $23 and change , which isn t how much a #1 sandwich is! Too many online orders coming in and they were getting mixed up! I won t be returning to that location at all!

★★★★★
Local Guide
December 8, 2024

Had the beef dip and I was floored at how delicious it was. Great spot for some great bites.

★★★
Local Guide
November 22, 2024

Sandwiches are a bit over priced and I dont really find their bread nice. The protein is decent though and its a nice filling sandwich.

November 22, 2024

They forget items on delivery orders. How can you forget 2 whole items in an order?! Very disappointing.

★★★★★
November 22, 2024

So Ive or from here a few times now and I must say the sandwiches ive or have to be the best sandwiches ive ever had Absolutely amazing 10/10 I would recommend to my friends and colleagues keep up the fantastic work Food

★★★★
Local Guide
October 22, 2024

Delicious sandwich. Friendly crew. Place is kept clean. A good place to stop and eat.

★★★★★
October 22, 2024

I ve been going to this place since they were on 12th ave and I can still say it s the best sandwich ever. Especially if you re craving a turkey and stuffing sandwich, this place has your back all year round ! Always hits my craving.

★★★
Local Guide
September 22, 2024

Decent sandwiches. Occasionally have gluten free bread but often sold out.

Local Guide
August 22, 2024

I ordered on uber eats and there were huge chunks of fatty, cold, indigestible turkey. The number 25 is my favourite sandwich. I will still order from the South Surrey and King George locations. This is the second or third time ordering from this location and it is always disappointing.

★★★★★
August 22, 2024

Worth every penny every time- First class food and First class customer service - THANK YOU JENNA!

★★★★★
Local Guide
August 22, 2024

Delicious sandwiches!

★★
Local Guide
July 22, 2024

So overpriced. The turkey was super underseasoned and dry. I could barely taste the provolone, there was so little of it. The only generous thing about this sandwich was the mass amounts of shredded lettuce packed into it. I 100% do not understand why this place is so highly rated.

★★★★
Local Guide
July 22, 2024

It s good but a bit dry for me.

★★★★
Local Guide
June 22, 2024

I got number 18,

★★
Local Guide
June 22, 2024

Disappointing all around. The bread was run-of-the-mill and there was way too much sauce - just drippy. Service was bad too without anyone saying thanks for buying their subpar sandwich. Speaking of sub, head to Subway for better taste and service. Sincerely. I won t be back. Bye.

★★★★★
Local Guide
June 22, 2024

Ignore the crotchety hipsters who seem to review bomb places like this. Big Star is an amazing sandwich shop, easily one of the best in the GVA; my wife and I will travel from Port Moody to here just for these. Everything about their sandwiches are delicious, from the fresh pillowy bread, packed on fillings (way too many places skimp on the fillings, you get a TON here) and great sauces. Theyre a bit on the pricey side, but always worth it IMO. A little tip, you can ask them to add hickory sticks to your sandwich for an extra Smokey crunch which is delicious!

★★★★★
Local Guide
May 22, 2024

A great place for sandwiches. I especially liked number 30.

★★
Local Guide
April 22, 2024

I had a medium pulled pork sandwich. Very tasty but the cheaped out on the meat. It was basically bread and salad for $ 15+ taxes and tip. I wont be back.

★★
Local Guide
April 22, 2024

Quality has gone way down over the past number of years. Safely skippable. Bread is often stale. No longer crafted with any care. Online order beware: Instructions are rarely followed. Inconsistent toppings (sometimes the sandwich is dry, other times it s sopping with mayo). I really used to love this place but I think it s so hit and miss I barely order anymore. I used to order weekly or more, now I ll order once a month or two and it s 50/50 whether I regret it. I think I m finally over it. Writing this review since I recently ordered and had yet another poor experience. If you ve never tried big star, probably past the time to try it unless you re desperate. If you re looking for a good sandwich place in the area, I ve moved on to Columbia Sandwich Company

★★★★★
March 22, 2024

Awesome people that work here. Skip was super late and this sandwich shop did their all and best to make things right, made an extra one fresh and even left a note to explain things. This is true customer service and integrity! Awesome work! And the food is awesome coming from a former 5 star chief and a family of restaurant owners. These sandwiches are a solid 9.5 out of 10. And I felt I got what I paid for. Ignore the mindless incompetence of reviews about the sandwiches not being top tier these foodie s are no where near experienced enough in multi-national cuisine nor able by taste to distinguish ingredients.

March 22, 2024

Friendly staff however the bread was stale and flavor and seasoning were missing :((

★★★★
Local Guide
February 22, 2024

I thought it was pricey for what it was, but I liked the sandwich I got. I could have gone in on a good day when the bread was fine? Service was good.

★★★★★
Local Guide
February 22, 2024

The beeeeeeeeeeeeeest roast beef sandwich anywhere.

★★★★
Local Guide
February 22, 2024

Number 5 roastbeef was great. The beef needed a little bit more flavor, tasted a little too meaty.but overall was great

January 22, 2024

Food is very pricey and the bread and sandwiches are no good.i got a medium sandwiches and the sandwich was loaded more with lettuce and little meat little sauce little everything no flavor. Horrible prices your better to go to Quiznos or subway. They offer better food and prices.

Local Guide
January 22, 2024

Thank you for cancelling my order 15min later and then going offline on Uber, glad I didn t have to waste my money on a bland sandwich

★★★★★
December 22, 2023

Best sandwich place!! Good quality and the sandwiches are huge packed with meat. Love this place. Unfortunately they re not showing up on skip atm for some reason, but hopefully the issue gets resolved. Tried their turkey stuffing and cranberry sandwich and it was heavenly. Also tried a couple others and they were mouthwatering too. The prices aren t too bad considering the size and quality of the ingredients. Cannot wait to try the other sandwiches on their menu

★★★★★
Local Guide
December 22, 2023

I love the number 1, its my go to. Turkey and stuffing with cranberry mayo, how can you go wrong? This location is always great, I get in and out pretty quick.

★★★
Local Guide
December 22, 2023

Ive came here a few times now, and while their sandwiches are consistently as delicious as the other locations I swear they are smaller here??

★★★★★
Local Guide
December 22, 2023

Very tasty stuff

★★★★★
Local Guide
December 22, 2023

Omg, this place, Im not one who usually gets a sandwich when in hungry but a friend suggested big star and omg I was not disappointed. The Neeson was the sandwich I tried it was delicious and filling with a nice crunch to it. Well worth the price, thanks big star for making a sandwich right

December 22, 2023

This place is awful. They don t even toast your sandwiches !!! And the size is tiny for the price. Terrible value!! I asked the workers there to toast Mu sandwich and they said they don t even have a toaster!!! Also, I told them their sandwich was hard to eat, it didn t taste good. They didn t even care, just dismissed me totally. I highly recommend not going here and saving your money.

★★★★★
Local Guide
December 22, 2023

Always great service, always great fresh food. A bit more $ than a lot of other options but you truly get what you pay for. The Number 09 - is my favorite go to. <3

★★★★
Local Guide
December 22, 2023

The sandwiches are excellent and the service is quick. The atmosphere is not the greatest as the interior is somewhat spartan but the food more than makes up for this.

December 22, 2023

Great food but cant order through uber

★★★★★
December 22, 2023

Best sandwich place, especially the hickory sticks added in. Amazing staff -Jenny is amazing, always makes the best! My boyfriend and I continue to come back specifically for how great her and the rest of the staff are!

★★
December 22, 2023

Had high expectations for the price and was disappointed to get a small, cold sandwich which I could have made better at home. For $20 I expect something superior to Subway - Subway I could get a bigger sandwich with more toppings for less money, and it wouldnt be cold. Bummer.

★★★★★
Local Guide
December 22, 2023

Had an amazing lunch experience at this location. Cashier was very helpful and asked our sandwich preference (meat, sweet, savoury etc) to narrow down and recommend items on the menu. We ordered #1 and it was very delicious! They even offered us gravy on the house and it went very well with our sandwich. Thank you to the staff for a superb experience, will definitely come back again.

★★★
Local Guide
December 22, 2023

2023 Update: Downgrading this review from 5 to 3 half a decade later. One of the most egregious examples of shrinkflation combined with steeply rising prices. Disappointed as this used to be my favorite place to bring visitors to town, now Id be embarrassed to bring someone here. Came by three times in the last few months, inconsistent experiences, inconsistent hickory stick/sauce amounts on my #4, insane prices... But the sandwiches are still good. Five stars! If the roof of your mouth is raw from the chili your burned it on Monday afternoon, these sandwiches are okay. Under any other circumstances, they are fantastic. Highly recommend the number four. Though their two specialty sandwiches ring in a close second and third.

★★★★★
Local Guide
December 22, 2023

Best sandwiches ever made with fresh ingredients, and very quick friendly service

★★★★
Local Guide
December 22, 2023

Had the 29 veggie sandwich large size portion was small bit pricy for value. Sandwiche was very good only thing is bit pricy for a sanwich. Small portion for the price you pay.

★★★★★
Local Guide
December 22, 2023

I lived in New West years ago and was stoked to see theyre still open! The food was just as amazing as I remembered

★★★★★
Local Guide
December 22, 2023

What can I say... Their sandwiches are f_ing amazing.

★★★★★
December 22, 2023

Best beef burger

★★★★
Local Guide
December 22, 2023

First time eating here, was looking for a tasty sandwich and left feeling very satisfied, it was tasty, light, refreshing and good portions. The staff was friendly and had good recommendations.

★★★★
Local Guide
December 22, 2023

Lady who took my order was friendly and patient, esp its our first time there. Sandwiches are not toasted fyi. Tried number 22 pulled pork, 02 turkey and 27 roast beef. Roast beef is the one that blew us away. The best. washroom was very clean too. One big ISSUE I have with this place though, I felt there was food wastage. Looks like they cut off the ends of the baguette/bun, whatever you want to call it. Too wasteful. How would u know I wouldnt want it!?

★★★★
December 22, 2023

Love the mac sauce, great & filling sandwiches for almost a good price. The staff is great and friendly. Wish their ciabatta bread was just a bit more cooked. It s so pale and almost undercooked and slightly doughy. It just feels like it was frozen then thawed then served. Still good tho.

★★★★★
Local Guide
December 22, 2023

Extremely addictive , I cant get enough

★★★
Local Guide
December 22, 2023

Been here several times Food is great A bit pricey for what you get though At this price, even at this type of business, i expect better service Disappointing part is the service sometimes isnt great Today i learned they have a member program Never been offered this membership program After i paid i asked and i cant join unless j ask before i pay Felt like i was dismissed

★★
Local Guide
December 22, 2023

Very meh

December 22, 2023

I ve been frequenting Big Star in New West for years. I ordered my usual and asked to extra cheese and there s a surcharge for that. I got my sandwich and took 2 bites to realize they didn t add the extra. I went up front and told them it was missing the extra cheese. The girl seemed unsure what to do. A gentleman that was in behind that didn t have an apron or hat on, was told. He grabbed 2 pieces of cheese with his bare hands and handed them to me. I was in shock as he didn t wash his hands nor did he even look like he was an employee. I was disgusted, I left the prices of cheese and had a few more bites of the sandwich. I wish I had said something in the moment as this was really against food safety with him putting his bare unwashed hands into the cheese holder. I won t be back, this was my first negative experience here after being a regular for years. Food safety should be priority. I won t go into details on what he looked like as I can see the owner which I was told his family owns the restaurant. I ll just say eat there at your own caution.

★★★
December 22, 2023

Not toasting or grilling the sandwiches did not make them taste better.

★★★
Local Guide
December 22, 2023

The bread is awful, the fillings are okay, and the employees are awesome. Change the bread, and it will be super good. My french friend says its always the breadtha makes a big difference. Wheelchair accessibility: Street level

★★★★★
Local Guide
December 22, 2023

OMGosh this is by far the most delicious Turkey,stuffing , cranberry sauce sandwich I have ever purchased . Definately a must go as there are so many different types and fillings to pick from . Keep up the amazing sandwich making Big Star .

December 22, 2023

They make sandwiches with frozen bread. After I asked for it to be warmed up a bit because I dont want to eat warm meat and cold bread, the response was, Sorry, we dont have time. There was only one other client at the moment besides me. I would say its not a customer-oriented place.

★★★★
Local Guide
December 22, 2022

I like their crispy onion, it s delicious!

Local Guide
December 22, 2022

Decent tasting, very overpriced sandwiches. Got an upset stomach from one of the 2 sandwich that I tried. Won t be coming back even if I live beside here.

★★★★★
Local Guide
December 22, 2022

I love your sandwiches and I make a point of eating one whenever Im in or around Vancouver. Keep it up!

★★★★
Local Guide
December 22, 2022

Good sandwiches! Dont let the advertised sandwichlength fool you- these sandwiches are PACKED with stuff!

★★★
December 22, 2022

By far my favourite sandwich place in the area. Preparation is great, ingredients are always fresh. They just know how to make an amazing sandwich. Unfortunately, there are near constant issues with orders. Missed or incorrect items almost every time. Also, there is currently a problem with their ubereats menu where it isnt possible to order a regular size sandwich. You have to select large, which costs a lot more. I would give this 5 stars EASILY without these problems, but its literally almost every time that something about my order is wrong. :(

★★★★
Local Guide
December 22, 2022

Pretty good sandwich place! Really tasty and quite large. Even though they re shorter, they re packed pretty full. I got the #10 and it was great. Only thing is the prices are pretty high for what you get, although I feel like the #10 was priced pretty fairly.

★★★★★
Local Guide
December 22, 2022

The best sandwiches

★★★★★
Local Guide
December 22, 2022

whom among us does not enjoy a gigantic veggie sandwich

★★★★
Local Guide
December 22, 2022

Even the small sandwich was big!

★★★★★
December 22, 2022

Phenomenal service and quality of sandwiches. The owner Guri is very personable and polite, will happily recommend this location to anyone!

★★★★★
Local Guide
December 22, 2022

The number 20 was unique, delicious, and filling.

★★★★★
Local Guide
December 22, 2022

Got #22 large. Was super filling. If not very hungry then small would be perfect. Very delicious and lots of ingredients. Many flavors

★★★★★
Local Guide
December 22, 2022

Great sandwiches here! The best is the Big Mac with roast beef

December 22, 2022

I ordered my favourite turkey sandwich with homemade dressing and I got some sort of sloppy mess with wilty soggy lettuce and tomato and I hate lettuce and tomato they really messed up my order and they don t really care they don t answer their phone don t answer their complaints so if I could give them a minus star I would Spent $27 for lunch and I couldn t eat a single thing a few spoons of potato salad so disappointing

★★★★★
December 22, 2022

The sandwiches and cookies were spectacular. The food was a hit especially for those who tried it for the first time, and now more people are aware of how good Big Star s sandwiches are. I placed a custom pre-order of 18 large sandwiches on behalf of a workplace event. Although there was a miscommunication/hiccup in logistics, the staff at New West went above and beyond to make it work. Thank you to the Big Star TEAM for being accommodating and having great attitudes while solving problems.

★★★★
Local Guide
December 22, 2022

Big Star has always been a fav sandwich spot since when they first opened on 12th in New West. Theyve moved down to Columbia a number of years ago (and opened up other locations) but their sandwiches are still satisfying. Finally revisited after a long spell and grabbed their Number 18 with turkey, bacon, habanero jack cheese and cranberry sauce. I think the only thing that would make their sandwiches better is to have them toasted up a bit (which I sometimes do myself at home).

December 22, 2022

Honestly cannot believe that this sandwich cost $18.50....I was expecting it to alteast be a foot long since it was considered large..this is a regular sized sandwhich for almost $20...never coming back simply because of the ridiculous prices...not worth the value...I feel ripped off...and to top it off my other sandwhich was a soggy mess that was covered in way too much pesto sauce and alot of wilty lettuce ..would not recommend.

★★★★★
Local Guide
December 22, 2022

Great sandwich and great service

December 22, 2022

Closed at 7:50 thought the hours say it closes at 8?

★★★★★
December 22, 2022

This is my first time here or at any of their locations and was very pleased when my turkey and bacon sandwich. I got the number 3 and a small sandwich but it was filling and a decent size . Super fresh and the lady at the front was super helpful. I d definitely come back.

★★★★★
December 22, 2022

Ordered catering for a work event and they made it happen. The sandwiches were delicious as always! They delivered right on time, and even went the extra mile to haul the boxes to the front reception (parking is absolutely miserable there - kudos to the team!) Ordering and invoicing was made easy. Highly recommend.

★★
December 22, 2022

Went to big star for the first time yesterday. I got the large #14. It was a pretty good sandwich but it was small and no where near worth $16.80 (or more by the time you read this) for just the sandwich, no extras.

★★★★
December 22, 2021

Great food but getting very expensive for a sandwich

★★★★★
Local Guide
December 22, 2021

Great sandwiches

★★★★
Local Guide
December 22, 2021

Decent sandwiches. Little pricey.

★★★★★
December 22, 2021

Always prime sandwich territory. The roasted turkey is probably the best I ve had. Do not miss!

★★★★★
December 22, 2021

The food was great! Fresh bread, delicious deli meats and yummy honey mustard and the staff are always friendly and fast.

★★★★
Local Guide
December 22, 2021

Little pricy, but VERY good sandwiches! Will be going back and I would definately recommend this place

December 22, 2021

Unless you are a trust fund kid or some one with unlimited resources or love being in debt, DONT buy food from here. The prices are absolutely ludicrous and borderline scam. Pictures speak louder than words. See the picture below. Does this look like $43.23 meal to you? I mean Skip has its own charges lets say its $35 and even then its hard to justify.

December 22, 2021

I thought this place would be good because I always see people lined up there and the ratings on Skip were good. I just ordered and paid $35 for a teeny tiny sandwich that tasted about the same (or even worse) as a Save On Foods Sandwich,. Also, it was about the size of my hand, their potato salad was about 3 tablespoons worth....I literally feel ripped off and robbed. This much money should definitely pay for more. I will never order from here ever again. There goes 3 hours of hard work out the window for literally nothing. I could have paid seven bucks at Safeway for the same thing and it would have been better!!

★★★★
Local Guide
December 22, 2021

I like this sandwich place. I recommend trying them out. Theres a lot of options on the menu but my go to is Number 17 or 27 whenever I cant make up my mind.

★★★★
Local Guide
December 22, 2021

Excellent sandwiches. A variety of roast beef and turkey sandwiches, including some veggie options.

★★★
Local Guide
December 22, 2021

Nothing special about the sandwich. Ordered a large #4 Roast Beef Sandwich. The taste and the bread was just OK. It s nothing to write home about. A little expensive ($15 expensive) for a par sandwich. Would I come back again? NO.

★★★★★
December 22, 2021

I love this place tried it for first time it was the best sandwich Ive ever had in my life so fresh and full of flavor its a little pricey but I think its worth it the gentleman working was super nice and it was fast quick service ill be back to this place in the future

★★★★
Local Guide
December 22, 2021

Taste was pretty good, with good quality meats and bread, but at ~$15 for a large sandwich, it won t be a frequent visit.

★★
Local Guide
December 22, 2021

Called ahead to order and said to pick up at a certain time. Then i arrived at the time, they didnt even star to make my sandwich! I had to wait another 10 mins, whats the point of order ahead?

★★★★★
Local Guide
December 22, 2021

A house I really like. Number 28 is my favorite menu.

★★★★★
December 22, 2021

Always excellent, always delicious.

★★★★★
Local Guide
December 22, 2021

#25 get on it

★★★★★
December 22, 2021

Tasty and fresh made

★★★★★
December 22, 2021

Rad people, rad sandwiches. Eat it.

★★
Local Guide
December 22, 2021

First time going here. The 2 Sandwiches we got were ok. However, their online menu price and in-shop price are different. 13.75 vs 15.00 and 15.50 each. Didnt realise until I left and drove away from new west. For 15 bucks a sandwich, it seems a little stingy. added value of great meats doesnt really cut it when the serving seems a little skimpy. Id rather go to subway / Quiznos/Safeway/meat&bread... and get a better meal For equal or less price. My advice? ,meh. Give it a miss. I probably wont be back.

★★★★★
Local Guide
December 22, 2021

Not sure why some people had bad experience here. First time tried and I really liked their sandwich #29. It was delicious.. and a large one for $13 i think is okay considering subway sells foot long for $8.40. I would go again if I dont find any other snacking place.

★★★★★
December 22, 2021

Best sandwiches in town and incredible service

★★★★★
Local Guide
December 22, 2021

Fresh, tasty, and a quick bite - like before!

★★★★★
December 22, 2021

great food great service 5 stars all around!!!!

★★★★★
Local Guide
December 22, 2021

Soon much better than Subway. Real deli sandwiches that are fresh and filling. Its my favorite place to go when I want a food sandwich.

December 22, 2021

Today for lunch I decided to revisit Big Star after a very long time and have a sandwich. I got a pepsi and a roast beef sandwich and it costed more or less 25 dollars. I thought maybe due to covid the prices increased but the sandwich should be good since the tiller was speaking very proudly on how they cook their own meet. I have to admit that the meet was blend and had no taste, the bread was saugie and thick. Definitely not worth 25 dollars. This place used to be better but it has definitely lost the quality that they used to provide. I would not suggest this place to my dog, neither less anyone else.

★★
Local Guide
December 22, 2021

Extremely expensive with teeny tiny portions. The taste was good buy honestly really not worth the price. A lumberjack sandwich at Safeway is the equivalent.

★★★★★
Local Guide
December 22, 2021

One of my favorite deli sandwich chains. We had the #20 and #14 today. The corned beef sandwiches are probably my favorite items here and that being the #20. The mack sauce and hickory sticks match together really well. Theres also substabtial amount of the corned beef on this sandwich. Dont need to get a large sandwich as the small will fill you up enough as is. Keep in mind, not the cheapest sandwiches but, they taste amazing!

★★★★★
Local Guide
December 22, 2021

#1 on the menu is the best sandwich.

★★★★
Local Guide
December 22, 2021

Love this place, the sandwiches are 2nd to none. The prices however, are starting to get out of hand.

★★★
Local Guide
December 22, 2020

Good food but overpriced and the rating seems too high. If you re in a hurry I could see it being a good option but otherwise nothing better than what you could throw together at home.

★★★★★
Local Guide
December 22, 2020

Awsome sandwiches, worth the parking troubles on new westminister.

★★★★★
Local Guide
December 22, 2020

Absolutely loved this place, will be back for more

★★★★
Local Guide
December 22, 2020

Bit pricey but good quality sandwiches so worth going back.

★★★
Local Guide
December 22, 2020

If you love sandwiches, this is a great way to have fresh ingredients

★★★★★
Local Guide
December 22, 2020

Great big messy sandwich. Tasted great and filling

★★★★★
December 22, 2020

The roast beef sandwiches are the best ever. Forget about the other places. Must try the one in Maple Ridge. When ordering try as is the first time trust me!

★★★★★
Local Guide
December 22, 2020

Absolutely delicious. I honestly dont remember the last time I was this satisfied with a meal delivered through skip, especially in all this craziness! Perfect portion size. I had the turkey, bacon, and guac with potato salad, I highly recommend it!

★★★★★
Local Guide
December 22, 2020

This is my favourite place when Im craving a sandwich. Been going since their old location! Very hearty!

★★★★★
December 22, 2020

Best sandwiches! Never disappoints and great service!

★★★★★
December 22, 2020

Just ordered thru the skip app as we would not have otherwise been able to make up to the store today. Our order was perfect and my sandwich was perfect too. Just the right amount of everything and lots of meat too.

★★★
December 22, 2020

Sandwhich and soup was great but made a bit sloppy. Its pretty damn expensive and to top it off i ordered two pickles and they didnt put them in the bag. thats 5 bucks worth of pickle plus it added to the bill and tip, which i left 15%. so i basically gave them $7 for nothing.... unacceptble. Make it right please

★★★★★
Local Guide
December 22, 2020

Excellent service great food will be back

★★
Local Guide
December 22, 2020

I had high hopes for this place based on reviews and recommendations from friends & family, but was thoroughly disappointed. The meat is bland, the sandwiches have WAY too much mayo, and fall apart from the first bite. Ive tried 2 locations now, and was disappointed both times with the value, size, and flavour of the sandwiches. Im genuinely confused by the high stars and rave reviews. $30 for 2 small sandwiches and a sparkling water is a lot of money, and I feel like the local donair shop does a better job of providing flavour at 1/3 of the price.

★★★★★
December 22, 2020

Always good. Meat stacked high and bread nice and soft.

★★★★★
December 22, 2020

Really nice people! The sandwiches were fantastic

★★★★★
Local Guide
December 22, 2020

Always enjoy stopping in for a good sandwich from Big Star. Exploring their menu a bit the cold cut and beef dip are highlights to me. During covid times we had a nice spot to sit outside and enjoy the new west downtown.

December 22, 2020

Very slow service , way too much bun , looks like a large sandwich but inside of the bun is very little not good value at $ 13 or more , called from home to order told me 15 minutes arrived in 10 minutes and paid , waiting another 16 minutes as 2 people who were there already had left and 3 more people came in and ordered and got there food and left I was quite taken aback that the staff seems to give preference to walk in orders over phone in , although on their webpage they ask you to call ahead , WONT BE BACK ,. Better value at the WHITE SPOT ,

★★
December 22, 2020

Ordered thru skip the dishes. Paid extra fir a combo, asked for light guacamole. No guacamole on sandwich. Drink not available for the combo so credited me .89 in skip credits. Asked for hickory sticks as my side, sandwich maker took it upon themselves to put the hickory sticks on my sandwich as opposed to delivering a bag with my order, even though I paid for it. Wont be ordering from again. More than $19 spent on an incorrect order. Restaurant not concerned with customer service. Very disappointing

December 22, 2020

BLAND! The two vegetarian options #21 and #22 were so not worth the money. Tasteless, slopped on mayonnaise and soggy. The best tasting part if you had say something positive was the bread and thats not saying much. Better value and taste with Subways Veggie Pattie sub. Too bad despite the friendly service.

★★
Local Guide
December 22, 2020

I wouldve easily given them a 5 , but their buns are just too tough, it doesnt seem to do the sandwich justice...I should clarify...the top of the bun. Why is it so tough? The bottom? The bottom is nice and soft, compliments the sandwich...why you gotta tear through that top one though? And why was the bottom of my sandwich smothered in Mustard and Horse Radish... its a sandwich folks, youve got the right beef (very good), spicy Capicolla (again very good). But the chewy bun, and mess underneath? Its not rocket science... Christ I originally started at 4 , and by the time I finished typing all this changed to a 2 ... I see a were hiring sign outside ... Maybe they should do more training and food prep... Unless something changes, Ill stick with Pauls Sub...

★★★★
Local Guide
December 22, 2020

Yum!!!

★★★★★
Local Guide
December 22, 2020

Friendly staff and delicious food.

★★★★★
Local Guide
December 22, 2020

So good. Creative sandwich menu, soft delicious bread, very fresh ingredients...love it!!

Local Guide
December 22, 2020

One of the worst sandwiches Ive ever had. Big star is a brand that needs to reevaluate their menu. People dont want a mouthfull of bread....at least toast your sandwiches and refine them.

★★★★★
Local Guide
December 22, 2020

Wow, HUGE portions, great flavors, fast service.

★★★★★
Local Guide
December 22, 2020

Yum!

December 22, 2020

I ordered a large #4 today. It was $15 something after tax, and it was supposed to.come with roasted beef. Then when I get home and start having it I found out they used roasted air replaced the roasted beef.

★★★★
Local Guide
December 22, 2020

Great place

★★★★★
Local Guide
December 22, 2020

Great sandwiches. Small is about 6 inches, large is around 9.

★★★★★
Local Guide
December 22, 2020

Great sandwiches every time I am in the area. They always have some classic lunches I like eating when in the area. I love that they always have some new ideas to cook up. Anything with hickory sticks in sandwiches gets a 5 stars in my books!

★★
Local Guide
December 22, 2020

Overpriced subpar quality sandwiches

★★
December 22, 2019

Has always been excellent, but they raised their prices considerably since I started going and now it is overpriced at $10 for a small sandwich.

★★★★★
December 22, 2019

Had the #28 I believe and it had hickory sticks on it!!! Used to do this when I was a kid but this sandwich was way better then the one I would make at home Awesome sandwich little bit of kick, soup was good. Some are complaining about drink selection, I could care less cause the food is great.

★★★★
Local Guide
December 22, 2019

The number 4 is my go-to. A bit overpriced, typical New West, but great for a quick lunch.

★★★★★
Local Guide
December 22, 2019

Can a sandwich be a meal? You bet it can! Packed with fresh and tasty goodness.

★★★★★
December 22, 2019

I ve tried their turkey & house made stuffing and turkey bacon & habenero jack sandwich. The sandwiches had a good portion of meat and were tasty.

★★★★★
Local Guide
December 22, 2019

Best sandwiches anywhere. I love their combinations and prices. Always fresh and delicious.

★★★★★
Local Guide
December 22, 2019

28 man! That sandwich was killer. Dont let the simplicity of some the sandwiches fool you. The execution and quality ingredients are the key. I recommend to all my friends.

★★★★★
Local Guide
December 22, 2019

Its Sandwich form Paradise its so Awesome its full of Flavors with every Bite

★★★★★
December 22, 2019

Been here many times and I got to say is one of best places to eat. Delicious sandwiches and very great service! I would highly recommend that you stop in and check it out! Thank you Big Star!!!

★★★★★
Local Guide
December 22, 2019

Love the food

★★★★
Local Guide
December 22, 2019

While the chicken was very dry in the sandwich I got, the service was prompt and friendly, and the portion generous. The mixture of flavour was good on the sandwich I chose and there were many options.

★★★★
Local Guide
December 22, 2019

Delicous sandwich.!!

December 22, 2019

If I could give you 0 I would, my first time being at the Columbia location I ordered at breakfast sandwich I was asked full or half so I got a full, I also got a full #4. When I got home I realized it was only a half I called to ask what happened. The Asian guy who works there answered and started accusing me of trying to rip them off and saying don t come anymore I m not welcome, that was putting it politely. The 12st owners were a lot friendlier and never encountered that kind of attitude. Honestly disappointed

★★★★★
Local Guide
December 22, 2019

Good

★★★★
Local Guide
December 22, 2019

Good food, busy around lunch, nice service

★★★★★
Local Guide
December 22, 2019

Very tasty

★★★
Local Guide
December 22, 2019

Meh very average for the price they are charging. 10.25 for a small sandwich is below par for me. I get my fill sushi $12

★★★★★
December 22, 2019

All our staff and I have been going to Bigstar since it opened as it is so close to our work. Tom and everyone have been great and the sandwiches have always been so good. My particular favourite is #14 and their veggie options are really good too.

★★★★★
Local Guide
December 22, 2019

Best sandwich place ever, I always get hickory sticks in my sandwiches!

★★★★★
Local Guide
December 22, 2019

All around amazing. Just wish they offered the option of having your sandwiches toasted!

★★★★
December 22, 2019

I pre-ordered a sandwich platter to be delivered to the Inn at the Quay hotel for the morning of my Sept 21, 2019 wedding. There was a party bus sitting outside and the sandwiches were meant to be delivered at 12:30pm and taken directly onto the bus. The bus driver knew all about it and he was prepared for them. The sandwiches were delicious. My entire bridal party was happy and had complements for sure. The only reason I m giving 4 stars is because the sandwiches got delivered at 11:30am. So while we were getting ready in the last hour, one of my girls had to scramble to go downstairs to pick up the sandwiches - and then we of course had bring them BACK down again with everything else we were carrying. Meanwhile the bus driver called at 12:15 wondering if he had missed the delivery. He got there early to make sure he took receipt of them. May not seem like a big deal (and in the end because they were delicious it wasn t) .... It was just slightly annoying because I had confirmed the day before that 12:30 would be when they were delivered. And getting phone calls while I was trying to get the last of my make up done was a little awkward. Could ve been avoided by delivering when I asked is all. But all in all the sandwiches were delicious and I m really happy they all got eaten!

★★★★
Local Guide
December 22, 2019

The place is well kept, and the sandwich I ordered was pretty good. It definitely wasnt worth the $13 I spent on a large, but there was a decent amount of meat and filler. The beef was well seasoned and tender, and its worth dropping in to try, but not something to go to all the time on account of the price.

★★★★★
Local Guide
December 22, 2019

#25 with hickory sticks is perfection.

★★★★★
Local Guide
December 22, 2019

Great sandwiches made fresh.

★★★★★
Local Guide
December 22, 2019

Big Star satisfies my cravings for a good sandwich. The #1 and the #20 are my favourites, even though to 20 isnt on the menu anymore. The staff are always helpful and sweet! Prices a bit high for me, but its 100% worth what you pay for.

★★★★★
Local Guide
December 22, 2019

A dizzying array of delicious, hearty sandwiches.

★★★★
Local Guide
December 22, 2019

My cousin and I went to this location for lunch. I ordered the #27 roast beef provolone & garlic aioli she had the #5 fresh egg ham & cheader. Sandwiches were alright a little on the expensive side. The soup of the day however was a little dissiponting cream of poato and bacon poatos were soggy and the soup was wattery and not creamy. Other than that friendly staff and clean restaurant might stop by again if I was in the mood for a sandwich on columbia street.

★★★★
Local Guide
December 22, 2019

The sandwiches are simple, but tasty and the food is fresh. Great stop for soup and a sandwich!

★★★★★
December 22, 2019

Ive been coming to Big Star for sandwiches for over 5 years. The restaurant used to be located on 12th St. The quality of their sandwiches has not changed even after moving locations. I Introduced my girlfriend to this place and she absolutely loved it. The service has always been great and the staff is very friendly. Great spot to come for lunch. I recommend any sandwich with roast beef on it!

★★★★
Local Guide
December 22, 2019

Very good

★★
Local Guide
December 22, 2019

This place was much better before the expanded and started looking to cut costs with food products. The prices don t justify the minimal amount of meat they put in their sandwiches. The ratio is now commonly 20% meet 80% everything else. Will have to search elsewhere for a good sandwiches.

★★★★★
December 22, 2019

Best sandwiches Ive ever tasted. Any time I end up in New West, I revolve my schedule around what time I can visit here. Would recommend to anybody and everybody.

★★★
Local Guide
December 22, 2019

Some toppings on a unbleached white flour baguette. The prices are quite high for what you get. Didnt meet expectations.