Subway in New Westminster

Good experience

The woman working tonight was so sweet!

The staff are very nice. I only come here.

Great customer service by staff

Loveliest Subway branch! Friendliest staff and cleanest place!

Great service

Washroom out of oder . Most of time

Do not recommend, if you want it customized Please go somewhere else

More of a comment against all of Subway as opposed to this one particular branch. I hate how they ve removed bags and actually expect me to carry my sandwich home in a flimsy wrapper. I agree with reducing waste but companies like this are abusing the rules. If they want our money they need to provide us an option. Why not provide paper bags? Quiznos has done it for years. These companies are using the law against us to reduce their costs while charging us higher and higher prices while hiding behind the veil of environmental responsibility. Which is a lie. They use this as a way to increase profits while providing less and less. I m done with restaurants in general. Time to do our own cooking.

Ordered the subway and this is what they gave. You can see the picture. I talked to them over the call telling about the issue. They were so rude.

Good service

I called the store to report my sandwich missing cheese on my spicy italian footlong (the lady who helped me even asked if i want white cheese which i said yes). I wasnt really looking for any compensation but they told me that they will offer me a 6 inch sandwich free. I was appreciative and ended the conversation. After 15 minites they called me back telling me that they couldnt find any italian sandwich order on their records. When i told them the time of the transaction base on my debit records they changed their tone and they said she talked to the manager and they can only give me cheese. I was dumbfounded i thought they were joking. What am I gonna do with the cheese? They messed up order not me. Thanks for nothing subway.

Great staff working over there.

HORRIBLE SERVICE

I ate fresh here

Subway has always been my healthy choice of hangout and it has always been a pleasure dining in such places which offers a warm welcome and exceptional customer service.Today it was this store which offered me that unique dining experience. Thanks to those two lovely ladies from India whose charm and sophisticated interactions made my stomach and heart overwhelmed .

Cardboard stale Flatbread, brown lettuce and enough sauce for a half dozen subs all for the amazing price of $20. Then the machine asks for a tip...

Fast service and clean

Staff are friendly and willing to accomodate to requests. Thanks subway! Vegetarian options: Plenty of veggies available Parking: Its in a strip mall area of sorts. Massive parking lot. Kid-friendliness: You can set your child down and then proceed with your order.

This location is constantly out of my favourite chips (sour cream and oinion if the Owner is reading this). The pop machine also is less reliable than most Subways I go to.... which is a lot. Today I cancelled my order and went across the street. Customer service is very good though

Like most subways good service and subs

Theyre basically all the same, always good food and atmosphere

Nice staff. Sandwiches were great.

Visited for the lunch just today.. I just want to say it is a nice place for dine in and the servers here are just wonderful. The service was very polite and fast

Yall I may have just been the most obnoxious customer ever and the service I received was amazing. My partner and I were trying to order a Bacon, Egg, and Cheese breakfast sub through UberEats and it wasnt listed. They had lil sandwiches but no big boys. Our options were this: -order 3 lil sandwiches and just Frankenstein them into one -call them and ask -order another sandwich (like a sane person) and admit defeat We went with option number 2. I called the location and was told to contact the manager to confirm. I spoke with him and said our situation and he said that it wont be an issue. We ordered a separate sub thinking we would put our desired sub in the notes and they could add on whatever charges were necessary. There was no notes section. I had to call the manager AGAIN. And be that guy AGAIN. He took my order and was incredibly accommodating. The Sandwich Artist called to triple check that were were getting the right order and made our sub with care. The whole ordeal took about an hour but we were getting. that. sub. It is here. It was delicious. 10/10 Thank you, Columbia Square Subway!

Great place for a quick late night snack if you live in the neighborhood. Not many options left after 10pm.

Love it.

Ordered online and it was made perfect and waiting for me. The staff is amazing she always greats me by name and is very polite.

We have recently moved to Canada and this subway is near by where we are staying. We ordered 2 veggie salads. It was quick and tasty always. The service was good and quick.

Hands down the best location i have ate at, not only was the service fast friendly and pleasant but the cleanliness was through the roof, there was no cross contamination and everything was very organized i was impressed

Healthy and fresh, cheers!

Good location, nice place , very quiet. But don t stand out for me.

Great customer service and awesome experience....Boy working there named Karan on Thursday was very friendly and awesome service...........and even he made sandwich nicely by putting right amount of stuff in sandwich...... Gone many of the subway but this subway was best !!

Awesome place and very friendly staff

Love to buy Subway sandwich.

Tired looking vegetables and a generally tasteless sandwich. I wont be going back to Subway.

Please give our thanks to the Manager(s) and others for the wonderful place for dine in. We had an amazing time. This place is so comfortable, And staff are just wonderful. Looking forward to staying with you in the future. What a great place!

I normally do not have the best service at this subway but I decided to try it again since I was going to the Starbucks next door. The lady that was working there this morning was the nicest employee I have felt with from subway. She was very nice and would go out if her way to make sure I got everything I needed. She was amazing! I would give just her 6/5 stars.

Amazing place to dine in and take out, The staff is friendly and welcoming and food is fresh and healthy. Wanna come here again and again.thankyou!!!!!

Walked in as a paying customer and simply asked to use washroom...was told washrooms not open to public because of covid right now., which I respect. Then, 1 min later, a lady walks out of washroom, says thank you doesnt buy anything and walks out...feel racially profiled...

Literally just answered her personal cell fone before serving me or saying hello.

of all the subways in the area this one is easily the worst. zero stars if I could as this is just another family run franchise that conveniently cant speak english when it s beneficial to them as well as nickel and dimes customers to the tenth degree at every turn. made an app order that was supposed to be ready for 4:10, got there at 4:00 to find out it was already made and just sitting there. thru the app I d asked for more olives, onions and green pepper but upon inspection that definitely wasnt the case. when bringing this fact to the ladies attention i was informed more literally meant 2 more olives! 2 more slivers of onion! and 2 green pepper slices! if they re playing hardball with vegetables think of where else they re cutting corners. stay away from this location

Meh

Clean friendly fast. Some reason they no longer have honey oat bread which makes me sad....

This is best eating place in my neighbourhood, I like to go daily there. The staff is very kind and service is very good and fast. Time saving, best service and 7 star for cleaning. I will recommend to all people to go there and enjoy healthy meal

Service is very excellent staff also very friendly

With chains you expect the staff to be the thing that separates them from each other. The food there isn t bad. Could use more smiles though

i see some negative reviews from customers that I can t agree with because the staff there are fantastic and hard working I ve been going to this location for about two years now seance it s right across from my building and i could honestly say today i had the best stake and cheese sub that I ve ever had. Ps just a quick note for the owner of this location i hope you take care of your team because they well deserve it. Cheers!

One specific rude rude rude female employee. Doesn t converse gives dirty looks the entire time ordering. This has happened more than once. Today was the last straw after making my sandwich she walks to the back sneezes all over her hands. She proceeds to look me in the eye whilst wiping her snotty nose and continues to grab food from the fridge. All without washing her hands. Needless to say I will not be enjoying my sub as clearly this employee has no idea of the health code. Beware.

The staff attempted to over charge me for meal, 8+5+3+tax does not equal 31 dollars and change So i go back after a few years and order a soup and a sandwich Sandwich ok but noticeably light on the filling compared to other subways Soup was literally cold in the middle. I think they do not understand the basics of heating with a microwave

Great location, always come here for my sandwiches. The staff are always friendly and make my sandwich as I ask. The owner there is very kind and always has a smile on his face! I love coming here, as its clean and spacious. All the businesses around here go to this Subway for lunch and know the Subway staff well.

My Grandsonsgo to this store.They love having Subs.

In my experience, this is currently one of the worst Subway restaurants EVER!!! One particular employee consistently shows a blatant lack of customer service and basic manners. I consider myself to be a fairly patient and forgiving customer. Said employee served me the last 3 times I stopped in. The sandwich was barely filled with the protein every time (compared to all other Subways Ive been to). On the second instance, I voiced my concerns, and was told I would have to pay extra. I complained, and the rest was baffling: A fellow employee told her to just add some filling. Rather than give in, she proceeded to berate the fellow employee in front of everyone. Embarrassing to say the least! I thought, maybe just a bad day. Went in today; similar experience. Not going back! I highly recommend you avoid this location.

One person knew what that were doing then another came to help and made one of the sandwiches terrible. The end of it was hanging out of the wrapper not even close to being covered. By the time I got home I had a bag with sauce and veggies all inside it.

They unfortunately only have one girl that works all by herself for the last hour before closing. I believe management is to blame because they have not trained her how to take basic orders. I asked it a manager was there and she said she was all by herself. So they make her take all orders and clean everything all by herself. Terrible management.

Staff was friendly. Parking is free.

Good food. Mostly fresh everytime. Decent customer service

The employees arent typically super friendly and have no problem bringing their bad day to work with them so they can pass it around to others. Its very difficult to get strollers and wheelchairs through the establishment even though the door is wide enough

I am not much of a subway guy but the lady helping me today was in a rush to send me away. My sub was barely filled and decided to finish it off away. Maybe she had a bad day but it was really slow. I coulda have put more banana peppers and jalapeno on my sub. One guy was sitting at a table and I was the only one at the line during this time.

Great place to eat! The staff make this Subway very special! Cheers!

ur food is awesome and staff is also good. but u have a guy he was vry okwrd he is not serious on the job.every time did wrng things with girl staff....