Ki Sushi Restaurant in New Westminster

45 8th St, New Westminster, BC V3M 1E6, Canada

★★★★☆
(1460 reviews)
Categories: Sushi restaurant Japanese restaurant

About

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Website
kisushi.ca
Address
45 8th St, New Westminster, BC V3M 1E6, Canada
Plus Code
632Q+Q6 New Westminster, British Columbia, Canada
Time Zone
America/Vancouver

Business Hours

Monday
11 AM–9:30 PM
Tuesday
11 AM–9:30 PM
Wednesday
11 AM–9:30 PM
Thursday
11 AM–9:30 PM
Friday
11 AM–9:30 PM
Saturday
11 AM–9:30 PM
Sunday
11 AM–9:30 PM

Services

Service options
Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Beer Cocktails Healthy options Small plates Spirits Vegetarian options Wine
Dining options
Lunch Dinner Dessert Seating
Amenities
Toilets
Atmosphere
Casual Cosy
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

4.0
★★★★☆
1460 reviews

Most Mentioned

california roll (24) food and service (20) bento boxes (15) quick service (14) dynamite roll (13) lunch box (10) party (10) sockeye salmon (6) brown rice (5) goma-ae (5)
5 stars
659
4 stars
447
3 stars
173
2 stars
58
1 stars
123
October 14, 2024

Horrified. Terrible service, rude waitresses and worst of all...disgusting food. Ordered a beef yaki udon that was just noodles on a very salty sauce with FAT, not meat (see picture of all the meat i had to throw out, wont even give to the dogs). Many other better jap estaurants in new west.

★★★★
August 17, 2024

Among the many dishes we had, the salmon fried rice stood out. The food here was satisfying.

★★
July 28, 2024

I am so curious why there are so difficult to find a good Katsu don in Vancouver right now… as I remember 10-15yrs ago there are so many Japanese restaurants selling delicious Katsu don… Anyway the Katsu don from Ki sushi is pretty awful. It’s dry and those pork cutlets is hard like stack of paper. I know this is hash but I am telling the truth… please don’t try. I am pretty disappointed. The Alaska roll tastes okay. Wish they can put little more mayonnaise in it. Now just taste like a California roll. Overall the price is the best part ($22), just need to make a right choice… hope I have more luck next time.

★★★
July 27, 2024

Sushi is ok.. Don’t hate it.. not a high end restaurant.. need a good cleaning. Very musty, Like there was a water link. Service is ok.. it’s seems to me like a fast food restaurant.. get you in get you out..

★★★
July 3, 2024

The restaurant had good value bento lunch specials. But I decided to order from the regular menu since I was craving ramen. I ordered a spicy ramen. The order took more than 30 mins to arrive. I wasn’t too happy since I had to go back to work and was tight for time. I had to check a couple of times and each time the server said the order was coming. When I finished my meal, it was the manager that came and apologized. They gave me a 20% discount for the delay. Informed me that the server should’ve mentioned that the ramen will take longer compared to the other items served for lunch. The ramen was good and I would come back here to try the lunch specials. The manager made up for the initial lousy server communication but I will come back here again.

★★★★★
May 25, 2024

Everything was so flavourful and fresh, and the food arrived quick. Free refills of green tea is also a plus. The staff is very kind and attentive. And really great prices too! Recommend for some tasty sushi if you're around New Westminster.

★★★★
March 4, 2024

I want to love this place for the pricing (because you hardly see prices like this anymore in greater Vancouver), but unfortunately the sushi ingredients are just not fresh enough to justify a perfect score. I got the combo A and the dynamite roll was soggy, the cali rolls tasted off. That being said I will probably go back: The ladies working there are very nice and friendly, and I wonder if trying a different menu item would change my mind.

★★★★★
July 16, 2023

We called before and made a reservation for a group of seven before we came, and the staff was very friendly and helpful. The waiter was not overbearing and only came over when needed. The Ingredients were very fresh, and the everything was delicious, we all had different dishes and everyone loved their food. I would definitely recommend the veggie spring rolls and their pink rolls. We also had the peach growers, the drinks menu isn't very big, there's only 5-6 drink options.

★★★★★
Local Guide
December 17, 2024

One of our go to places for sushi. Good food. Good service.

★★★★★
Local Guide
December 15, 2024

Good sushi, served by very nice staff and a nice clean restaurant. What more can we ask for?

★★★★★
Local Guide
December 15, 2024

Got the lunch box, from here, and hands down that was the best thing i ever had, i mean it was the real food . Just need to improve the quality a lil bit, i mean it s not bad. And rest everything is great.

★★★★
Local Guide
December 8, 2024

Surprisingly affordable for 4 adults. Other sushi places are getting expensive these days. The food is pretty good and I would recommend this place.

★★★★★
Local Guide
December 8, 2024

This atmosphere and food always appeals to me. Nice people and nice employees. I recommend it for the whole family

★★★★
Local Guide
December 1, 2024

Good food and great service. Everything was great just the miso ramen. But maybe that s coz of indivisible taste.

★★★★★
Local Guide
November 22, 2024

We always order take out from here. Good, fresh sushi at reasonable prices. The restaurant has delivery. Recommended!

★★★★★
Local Guide
November 22, 2024

Aewsome dinner box. Great location. Will return

★★★★
November 22, 2024

The food was good and the service as well.

November 22, 2024

The hygiene is so poor and dirty! None of the three bowls were clean. There was leftover rice in one of them. The rim of the drinking glass was also dirty, with suspicious lipstick marks on it.

October 22, 2024

cant call this a sushi restaurant, poor quality fish. not very clean as well

★★★★★
October 22, 2024

Its definitely one of my favorite sushi places.

★★★★★
Local Guide
October 22, 2024

Good food service and ambience I went there with my friend I had a great time

★★★★★
Local Guide
October 22, 2024

Love it!

October 22, 2024

Kara miso ramen its a full sshhit. The roll is still okay. The service is okay too. But I wont come back because the price is higher than the quality. Half an egg, 3 pieces of meat and all the noodles. Is that ramen?

★★★★★
Local Guide
October 22, 2024

After 2 years I meet my friends from Vancouver here , having a great time and amazing food, and everyone working here made us feel welcome We are older friends We keep talking for hours, not once they ask us anything then ,More tea please, What a good energy place with good fresh food and good manners I will be back on my my way back from Edmonton

★★★
Local Guide
September 22, 2024

The food is pretty mediocre. I got the dinner box. The sushi was okay, but the miso soup was super salty, and the tempura was dripping in oil.

★★★
September 22, 2024

Sub par presentation of sub par pre-made bento box items like California rolls and dynamite rolls which taste like they were rolled several hours earlier. Chicken teriyaki ok on a bed of white rice. Forget any veggies or bean sprouts

Local Guide
August 22, 2024

Great food fast service Edit: Previous visit we had to deal with really bad service and communication, had to leave.

★★★★
Local Guide
August 22, 2024

Really good food. A bit pricey, though.

★★★★★
Local Guide
August 22, 2024

Best in the town. Highly recommend them

August 22, 2024

The service was very bad. Went for take out but the food wasn t ready yet, so I took a seat and waited. After almost 30mins I went up again and the food was already ready a while ago, was it to much to ask for the front lady to tell me or do I have to ask every 5 mins?

★★★★
July 22, 2024

(Update Sept, 2022 below) Go to sushi garden and try the tuna sashimi. U ll never go back to Ki sushi. 3 out of 10 times it s freezer burnt and so bitter.... poor customer service. They act and talk to u the way a drug dealer would if u called and complained!!!!! So ridiculous. I ve been ordering there for 5 years and and always tip 20% in delivery and %10 on take out. out of all the years every time I had a problem this is how I m treated. over a 7 dollar item that I even requested to be given fresh so this doesn t happen. go try sushi garden before or after u eat here. Post who u think is better. Maybe they will stop lowering the quality and think about raising it instead. the only reason I keep ordering here cause Sushi Garden doesn t have BBQ salmon belly. Update : they have a much friendlier attitude these days. They also have a new person working doing payments and take-out orders. She is very pleasant. I havent had a problem with my orders. I dont know how they are with handling order problems these days. As always most if the food is really good, but I still havent eaten the tuna since posting the original review. All in all I feel like they have made some service improvements. Updated june,22,2024 Had the tuna belly roll/ negitoro roll last week and it weas really good

★★★★★
Local Guide
July 22, 2024

Omg I ate in this place 14 years ago and 2nd time visiting it, so amazing food, must try

★★★★★
July 22, 2024

We have eaten from Ki Sushi a bunch of times now and the food has always been consistently excellent, you can easily taste the quality ingredients. If we eat with family/friends, there s always a comment on how good it is .. the prices are just a bonus. Check it out, I think you will agree.

★★★★
Local Guide
July 22, 2024

Food was good! I had the chicken nebayaki (?) udon. It didnt wow me away and chicken amount was a bit small but unlike other places the soup wasnt too salty. I had a lot of vegetables so that was nice. noodle portion a bit small though. The sushi I had, vancouver roll, was just ok though. Its better priced than some other places. Very friendly staff. I was there when they sang happy birth day to a table. Nice cozy seating and very spacious. Not much decor if someone cares about that.

★★
Local Guide
June 22, 2024

I used to love ki sushi but it s slowly gone downhill over the past number of years. My latest order had oshi absolutely drenched in mayo that overwhelms and was sandy, and the rolls are often haphazardly thrown together with mediocre ingredients. I think this last order will be my last after many years. It just kinda sucks now in every way.

★★★
Local Guide
June 22, 2024

The sushi tasted like they put butter in them. In general, it was fast and friendly, but the food wasnt great.

★★★★★
June 22, 2024

This store is amazing. The staff was very friendly. Compared to us stores this was very cheap and delicious. If I live near here I would go here often. Parking: 6 parking spots wasnt full

★★★★★
Local Guide
June 22, 2024

Yummiest sushi Ive tried to date. Very filling. Also very affordable. They have beautiful koi fishes in a fish tank when you enter. I was very mermized by them. Vegetarian options: Great vegetarian sushi options!

★★★★★
Local Guide
June 22, 2024

First time here. Service was very prompt and friendly. For 16.95. They have a special pick from list of 3 items plus miso soup. Till 4 pm Very tasty. I had a chicken teriyaki ,gyoza and dynamite roll. Sushi was very fresh. Definitely would pop by again

★★★★
Local Guide
June 22, 2024

I go here all the time with my Dad. We both enjoy it. The food is always fresh and tasty, staff are attentive but could do with some remodeling.

Local Guide
June 22, 2024

The worst sushi Ive ever had entire my life... Pic is dynamite roll & alaska roll.... look how pathetic dynamite roll is.... seriously???????????? Servers were friendly...

Local Guide
June 22, 2024

If you want food poisoning, come here. I was perfectly fine all day until after work I came here and about 5 minutes after I finished my food, I had stomach pains. The rest of the story is gross, so I won t share. On top of that, the food doesn t taste good either :(

June 22, 2024

Bad service and bad food. Worst Japanese food in my life.

★★★★★
Local Guide
June 22, 2024

Food was amazing and great value for what you get. Highly recommend

★★★★★
Local Guide
June 22, 2024

It was a really good must try i have tried it for the first time.. really enjoyed Vegetarian options: Is also really good

★★★★★
Local Guide
May 22, 2024

The food and service are truly excellent. Our waiter went above and beyond when we wanted to share a dish and brought us an extra soup for free.

May 22, 2024

ordered Tuna sashimi, it was like frozen and had long thread like legaments and i spoke to server, and showed the legaments to her, instead of fixing the issue, she started arguing by saying that sashimi is exactly like that. i told her im a regular sashimi eater, and i know how sashimi should be. any way, this was very low quality food and I didnt appreciate the way customer service handled the complaint.

May 22, 2024

Dont order the sashimi. It isnt fresh and costs $20 for the smallest pieces of fish Ive ever seen. Also didnt clean their fish properly as it caused my mouth to itch

★★★★
Local Guide
May 22, 2024

My favourite Japanese Sushi place in New Westminster! -- Although the serving sizes have decreased bcoz of the cost of food and everything else nowadays, it still remains my favoutite Japanese Sushi place in New Westminster! Food

★★★★★
May 22, 2024

Had the Mothers day lunch. Delighful! Try out the salmon fried rice.

Local Guide
May 22, 2024

Food itself was ok but the worst service I ve had in my life. I came with a larger group and we were told to push tables together to make a seating area. We were forced to pay a tip after our meals got switched around, didn t have items on the menu, long wait times, and were judged for ordering for my friends.

★★★★★
Local Guide
April 22, 2024

I love ki sushi ive been going there for years even before it renovated.

April 22, 2024

I went with two friends to have lunch after school. We waited over 15 minutes just to order. I had to get up and call the server. When the food arrived, it was the wrong dish but we were too hungry to send it back. We asked for the bill 3 times and the waiting time was long. The WORST service ever. I am definitely not coming back again and do not even recommend the place.

Local Guide
April 22, 2024

Ki-nda dry During my youngling years, used to come here with friends when it was a Chinese restaurant. Then came a couple of times when the Neptune group took over and turned it into this Japanese restaurant. It s located right across the street from the New West skytrain station. There are a handful of free parking spaces available on its private parking lot, otherwise it s paid street parking or the parkade. Inside is a pretty basic layout with booth seats by the window, tables to the middle and the sushi bar to the inner corner. Very casual setting. Here were the food I ordered; 1. Miso soup (Complimentary). Nice and hot the way I like it, thank you! 2. Tako wasabi. Fresh and pretty good, probably one of the best price so far for this dish compared to other places. 3. Kani sunomono. First, it was too sweet (added too much sugar), secondly the amount of crab meat was almost a joke (come on guys, the prepackaged low quality crab meat is cheap), lastly the crab meat was dry! (Hint: There s a new supplier has better and whole crab meat chunks, better and same price!) 4. Soft shell crab. Decent size, lightly battered and seasoned just the way it should! 5. Oyster motoyaki. It was okay but I would like it more if they were made from fresh oysters on a shell. 6. Sakura roll. Looked very promising like a blossom in the menu but in reality just another basic roll with no hint of Sakura whatsoever. (It s called a Sakura roll, add some pink or red to it!!!) 7. Red tuna, albacore toro, salmon, chopped scallops, tamago, ikura nigiris. The toro was missing that butteriness, the chopped scallops and tamago were okay, ikura was so so, the salmon and red tuna were dry. 8. Assorted sashimi. I honestly am shocked on how every piece of the sashimis could be so dry and tasteless. It literally seems like the chef dab dry every single piece of sashimi with bounty paper towels. The services here were quite accommodating and friendly, at least during my visit here. As for the food, I remember it used to be decently okay, maybe different chefs?! It was somewhat disappointing during this visit; some of the ingredients were off, the sashimis and nigiris were quite dry. This is a prime location for any restaurant in New West and offers great potentials if it offers their customers quality food and service, unfortunately it fell quite short this time around.

★★★
Local Guide
April 22, 2024

Decent sushi for New Westminster, but I ordered a chicken teriyaki and a roll and it took over 40 minutes to prepare. Plan accordingly.

Local Guide
April 22, 2024

Diarrhea

April 22, 2024

Unfortunately I will never eat at this restaurant after how I was treated by the staff regarding a dispute. The staff refused to give me contact information for a manager or the owner and refused to show me their business license. So incredibly unprofessional not to mention illegal.

★★★★★
Local Guide
April 22, 2024

I always have a great experience here and the food is so good !!!!

★★★★
Local Guide
April 22, 2024

Pretty standard sushi place that does not serve alcohol but the service makes the difference! This staff knows how to treat guests and is quick to make up for it if any mistake is made

★★★★
Local Guide
March 22, 2024

Reasonable prices and good food

★★★★
Local Guide
March 22, 2024

Reasonably priced and great customer service! Ordered some rolls and teriyaki dishes for take out and was happy with the taste and quality Will be my new go to for picking up sushi to go Food

★★★★★
Local Guide
March 22, 2024

Top quality at affordable prices lunch special awesome drive from MISSION to NEW WEST MINSTER ...that should tell it all....

★★★★★
Local Guide
March 22, 2024

Ki Sushi is not the best sushi, but its the perfect balance of price to quality. I have been coming to this place for almost 10 years now, and the quality of the products and great location make it still my favorite place for sushi. I highly recommend the spicy salmon sashimi, they have the best spicy sauce out of everywhere Ive been.

★★★★★
Local Guide
February 22, 2024

My favorite Sushi in New West. Ive been going there for years and it never disappoints. Has cold darft Japanese beer on tap too!

★★★★★
Local Guide
February 22, 2024

Good food. Good service. Came with a large group and they were very accommodating.

★★★★★
Local Guide
February 22, 2024

The dinner box is the best plate you can eat, its the most complete and delicious.

★★
February 22, 2024

They have gotten worse and worse Last order was the last order for me Shrimp skin inside sushi that don t even have shrimp Sushi rolls fall apart and flavourless Food : 1/5 |

★★★★
Local Guide
February 22, 2024

My family and I love this place. We been here many times. It is one of the places we go for a sushi. Food and their service are very good.

★★★★★
Local Guide
January 22, 2024

Food is always on point. Cant speak to the environment as we always get our food to go, but it is yummy!

★★★★★
Local Guide
January 22, 2024

Great food, great service, and speedy service.

★★
Local Guide
January 22, 2024

Lackluster food and poor service. Let the dying Koi at the entrance be your first warning to stay away from this restaurant. Service was poor. The biggest concern is the service, which at best can be described as confused. Tea was never refilled, food was served randomly (main, 5 mins wait, next main, 5-10 mins appetizer, 5 minute main.) and a request for a glass of water took about 20 minutes. Finished plates were never removed, which might not be an issue if they didnt literally pile up. Food was okay. It met the definition of food. Tuna Sashimi was okay, the smoked salmon on the California rolls was fine. The atmosphere was interesting. The dying fish at the entrance set that ambiance, reminding me of the dead fish Id soon eat. Other than that I cant say it was memorable.

★★★★★
Local Guide
January 22, 2024

Food is always amazing and so fast no matter how busy. Parking: Parking lot holds a total of maybe 6 spots. Paid parking available across the street in Columbia station. Food : 5/5 |

★★★★★
December 22, 2023

Nice place for spending time with family. Good and friendly customer service.

★★★★★
December 22, 2023

10 stars if I could this place is so great. Dinner box is my go to an love it but will eat sushi and get recommendations from the waitress from time to time which have always worked out.

Local Guide
December 22, 2023

Bad customer service

★★★★★
December 22, 2023

Delicious food, youll have to try the BBQ eel & BBQ salmon skin!

★★★★
Local Guide
December 22, 2023

Good dinner box!!

★★★★★
Local Guide
December 22, 2023

Great service and great food

★★★★
Local Guide
December 22, 2023

Great sushi place in downtown New Westminster.

★★★★★
Local Guide
December 22, 2023

Great sushi. Great location. Cant go wrong.

★★★
Local Guide
December 22, 2023

Food was just okay service was good.

★★★★★
Local Guide
December 22, 2023

nice place for sushi when youre at downtown new westminister. close to skytrain and movie theatre.

Local Guide
December 22, 2023

I must have had my invisibility cloak on yesterday. I had to walk out. Really bad service! Food

★★★★
December 22, 2023

Service was much worse than it was a few years ago. I realize they are busy but not a single employee ever tried to talk to me to take me a table

★★★★★
Local Guide
December 22, 2023

I have been a regular customer for over 10 years. The simplicity and freshness of all the dishes is what kept me coming back. My favourites are barachirashi don an seafood green salad, but everything on the menu is excellent.

★★★★★
Local Guide
December 22, 2023

The food was good. The salmon and tuna were fresh and delicious. Would recommend. Menu is generic and would like some more variety

★★★★★
Local Guide
December 22, 2023

Convenient location directly across New West Sky train station. Large portions. Food is comparable to other Japanese restaurants in this price range. If you want quality, pay more and go elsewhere, if you want quantity at reasonable price.. this is the place to go.

★★★★★
Local Guide
December 22, 2023

I went for dinner with my family on a Thursday night. We had no problem getting a table and the service was friendly. I had the Dancing Dynamite Roll and Gomae. It was the best roll Ive ever had! The Gomae was the best Ive had in years. We will definitely be back!

★★★
December 22, 2023

We order sushi here somewhat often but find them inconsistent in terms of quality. Sometimes you get really good sushi, other times they are okay and sometimes like today it s dry.

★★★★★
December 22, 2023

Shared the Sushi dinner for two!! What a clean and friendly spot. Very busy. The food was so very good!! The oyster.... best treat Ive had in years. Food

Local Guide
December 22, 2023

Miso... way too salty. I generally love salty but it was a litte too much even for me. Rice was cold. Didnt enjoy the dining experience overall tbh...

★★★★★
December 22, 2023

Been dining in and ordering takeout from Ki Sushi since 2017 and can easily state that it is one of the best sushi restaurants in the city. The staff provide amazing service, especially those who recognize my family and I as regulars. They go above and beyond and take time to say a quick hi even when they are busy, providing us with such a welcoming atmosphere. Lastly, the food... everything we have ordered and tried has always tasted fresh and delicious.

★★★★★
Local Guide
December 22, 2023

Loved the overall experience.

★★★
Local Guide
December 22, 2023

After horrible service at Kyack sushi, we went across Street to Ki sushi ..service was good. the food was nice ....Prices were good too ...

Local Guide
December 22, 2023

Very unprofessional staff. The lady in blue jeans and sweater was very rude

★★
December 22, 2023

Great food but Ive tried calling multiple times over the last few days and no response, with no way to order online... they not paying their phone bill or....

December 22, 2023

The audacity to serve what tasted like the soggy instant ramen packets you buy in grocery stores and charge it for $15 at a restaurant.

★★★★★
Local Guide
December 22, 2023

Best sushi in New Westminster. Always fresh and I usually get a complimentary item upon delivery which is such a nice surprise. Recommended

★★★★
Local Guide
December 22, 2023

The deep-fried chicken is crispy and juicy but I hope it is combined with some sauce. However, the sashimi is not so fresh. The lunch box is so large anyway. The fried chicken is very crispy and juicy, but it would be more appetizing if paired with a sauce. The sashimi is not very fresh and has no umami flavor. Overall, the portion is quite large.

★★★★★
Local Guide
December 22, 2023

Great restaurant and great Japanese food

★★★
Local Guide
December 22, 2023

I came to this place for lunch many times and the I like the bento box and is good value. However, for dinner the sushi rolls were mediocre at best. The sushi rice on the rolls were over done and flavor is not very good. I also ordered ramen and I wouldn t recommend that either. If you are feeling ramen I would suggest going to a place which is known for their ramen. Kid-friendliness: Have booster and high chair

★★★★★
December 22, 2023

Great Resaurant. Great Food Great Service. Highly Recomended

★★★★
Local Guide
December 22, 2023

I liked this sushi restaurant, the food was lovely and seemed fresh, and the service was attentive without being overbearing.

December 22, 2023

Chicken Katsu was too dark, hard, and tasteless.

★★
December 22, 2023

I ve been here before and it was decent, but the quality has definitely come down. Upon entering, it took 15 minutes to be seated and the restaurant was not even half full. They want to take care of people paying to leave prior to seating new customers leading to a huge lineup. There was also a worker near the front end laying down with his shoes off. Not very appetizing Finally, they cheap out on some ingredients in their rolls like no crab in their dynamite roll and no sauce with their chicken karage. Overall disappointed and probably wouldn t go back.

December 22, 2023

Today I had lunch at this place. Combo was OK, but too fatty for me. I paid for our meal but was pushed to pay tips. A lady who was charging me said its a policy, I have to pay tips. I live in a free country. Its my choice to give tips or not. I always tip for a great service. I added tips to pay with my card and the female staff member said- no its not enough. My husband gave her cash and after that she stopped.Horrible experience! My Saturday was ruined! Stay away from this place!

December 22, 2023

POOR QUALITY NEVER GOING BACK HERE AGAIN. THE WORST.BETTER FISH UR OWN SUSHI THAN WASTE UR MKNEY HERE

★★★★★
December 22, 2023

Visiting from Alberta and wanted a good sushi restaurant. Was fantastic!

★★★★
Local Guide
December 22, 2023

Great food, easy to understand menu, and attentive service. Good casual spot for a couple friends or a small group/family. I love the little kolokes! They just need to fix the door closer so it doesnt slam behind you. Yikes!

★★
December 22, 2023

The customer service is garbage. The food is good. Id recommend just ordering from here. The dine in experience just wasnt worth the gas money to get there.

★★★★
Local Guide
December 22, 2023

Always a great experience here! Food is good but run of the mill. I am also quite a boring sushi eater so cant complain! Lovely staff and they dont annoying you when youre eating. I dont drink so they brought me a tea and an ice water. Extra ginger at no cost. Will go again for sure.n

Local Guide
December 22, 2023

The staff is not kind. The food is not fresh. Maybe it s the worst sushi I ve eaten. Too salty and oily.

December 22, 2023

Came here with a group of friends, 6 in total, they told us right away for groups theres a minimum 15% gratuity added on to our bill. No problem. We sat down and ordered, each pair getting a roll or two. Food came out really slow, only one or two rolls at a time, mind you the restaurant wasnt busy when we ordered. My friend didnt get her roll after everyone got theirs and when we tried to get a workers attention they all avoided eye contact until they sat someone down right next to us and couldnt ignore us anymore. Didnt bother to check on us maybe because they already secured that 15% tip, after that service they didnt deserve it. Rolls werent bad but were very small especially for the special rolls and the pieces of fish were tiny. First time coming here and will be the last. Lots of other sushi places you can spend your hard earned money at.

December 22, 2023

SAVE YOUR MONEY Came here with a group of friends (6 people) and they charged us 15% gratuity tip for below average service and questionable food. They brought out our food one by one in 15 minute intervals, then forgot my friends roll. When we tried to get their attention waitresses literally ignored us until they sat someone down RIGHT NEXT TO US. Their excuse was that they were busy, but the restaurant was like 10% full. The whole hour and a half we ate there I watched people leave their seats from how long they had to wait for service.

★★★
Local Guide
December 22, 2023

Service was great but the food wasn t. I got a katsu don, which was very dry and bland. It had sooo few onion. At the same time it was too salty. It had no My mom got salmon teriyaki which she said tasted fresh and cooked well. We don t like sushi so we can t comment!

★★★★★
Local Guide
December 22, 2023

They were busy for naturally for a Saturday. We didnt have to wait long for service

December 22, 2023

Bad service, soggy sushi and rude staff

★★★★★
Local Guide
December 22, 2023

Great experience. Interior may be dated, but I like the old look. Food was great.

★★★★★
December 22, 2023

It s very near to Douglas. Loved the food here

★★★★
Local Guide
December 22, 2023

Service is awesome, nice little stop before the movies. Food was good, but I didnt like the smell upon entrance and All the homeless people around make you nervous to use their parking.

★★★★★
December 22, 2023

Winnie and team lovely sushi! Thank you very much

★★★
Local Guide
December 22, 2023

The amount of food for the price you pay is not enough to fill you up unless you order multiple dishes. Even though the restaurant didnt have many customers at the time, the service was still rather slow because it took a while to get our food order. The staff members are busy because of online orders from their takeout and courier pickups so they sometimes neglect the dine in guests as a result.

★★★★★
Local Guide
December 22, 2023

Always good food and service

★★★★★
Local Guide
December 22, 2023

I had the mango jalapeño roll, scallop special roll(forget the name) and a Vancouver roll. Oh my gosh! My mind was blown it was so good! The spiciness of the jalapeño roll made your taste buds TINGLE in the best way possible that just left you wanting more. It was served to me last an man was I glad, my tastebuds were tingling wanting more allll night long after I left. Would highly recommend, co worker recommended to me as I live in Calgary, alberta

★★★★★
Local Guide
December 22, 2023

Best Sushi!

★★★★★
Local Guide
December 22, 2023

Amazing! It was my first time eating here. Friendly upbeat servers! Dinner box A was very tasty and had a good variety, including a piece of fresh cantaloupe. Yumm! Wish you success in business.

★★★
Local Guide
December 22, 2023

Food was average. Udon was too salty for my taste, I would love it if they put some veggies in udon. The Carliforna rolls were good enough for me, I liked it. I feel like the salad was not really fresh. Tempura was good, not the eggplant one though, was soggy. The Chicken Katsu tasted okay, nothing special. Service was also average. It was not really busy at the time we dined in. Feel like the servers were not really initiative. E.g, other restaurants server would always come check on you and ask for any problems, or simply refill your water. Not here in this restaurant. And they have the audacity to give the looks when we decided not give tips. Did not have check up on customers and water refill and stuff. Not worth coming back. Food was just average. Nothing special. You can find better Japanese restaurants somewhere here in New West.

December 22, 2023

I was forced to pay a tip here for a very mediocre service. All the server did was to bring and drop two plates in front of me and I felt it was not necessary to tip. I usually tip if the service is good, server is attentive or the quantity is high. The server kept asking for tips in loud and rude voice until my friend paid him some extra amount separately. I have never been forced to pay tip like this ever in Canada and this experience left a bad taste in my mouth. I can see other posts where customers left reviews that they are forced to pay a tip and the management is pretending to be nice and formal in their reply saying it is not mandatory to protect their restaurant image in Google review. But, the truth is they will force you to tip.

December 22, 2023

verybad tempered sushi maker stupid.

★★
Local Guide
December 22, 2023

TLDR; Although the food was great, the customer service left a bad impression on me which led to the overall low rating. Food: The food was delicious! Albeit the portions were a little bit small but tasted great! Atmosphere: The place looked nice inside with large and small seating areas for groups of all sizes. Lots of tables available when I arrived so you wont have trouble being seated right away. Customer service: I have to be honest here, I didnt have a great service. When I arrived to pick up my order, the person at the counter ignored me. She kept moving back and forth between the till where I was waiting and the counter where she was sorting orders. I stood there for a few minutes watching, waiting for her to acknowledge me but she never did. I observed that she was doing the workload of 2 or 3 people by herself since she was in charge of printing orders for the kitchen, sorting completed orders from the kitchen, bagging orders, on top of operating the till as well. She was obviously overworked. As more people were lining up behind me looking to pick up their orders too, I decided to finally call out to her. It took her longer than expected to find my order; it had already been 40 minutes since I placed my order, 10 minutes past the expected pickup time, with a pile of boxes from the kitchen behind her waiting to be sorted. As I turned to leave, she went back to the boxes instead of greeting the next customer which I thought was strange. Certainly, sorting the orders was important but acknowledging the presence of the customer should be paramount, no?

★★★★★
December 22, 2023

Great food and affordable price.

★★★★★
Local Guide
December 22, 2023

The Japanese food is first-class, the service is first-class, I am very satisfied! Still good to eat! Thank you for showing off!

★★★★★
Local Guide
December 22, 2023

Came in near the end of lunchtime (ends at 4). Service prompt, polite, and all the necessary communication. Free cup and refills of green tea. I ordered lucky lunch and the miso soup was above and beyond: it had tofu, scallion, and wakame. Agedashi tofu was notable too: daikon shavings and scallions, thin but crispy batter. The sushi rolls were on the large side with lots of filling-to-rice ratio. A little misshapen but tasty and fills my stomach for what counts as a good price these days ($16.50). The beef teriyaki roll had less cucumber and rice than Id like and Id prefer the beef colder and a bit drier. The tempura yam seems to feature a mix of yellow and orange sweet potato. When the pieces are this big compared to rice, it has an overall mushy texture.... but I cant argue with the speed and bang for my buck! I loved that the sauces werent too sweet, especially the teriyaki. I coulda sworn I tasted a bit of dark (chinese) shoyu along with the light for uniquely savory flavour... Finally, the wasabi and sushi ginger were mild and refreshing. The place felt clean and well spaced. Relaxing and elegant yet unpretentious aesthetic. Not too loud or chaotic. Bathroom was decent Btw there were more tofu than this, like 5 of them. I ate those food Vegetarian options: The yam tempura roll was good! Theres many veggie-only items, but dunno if anything is totally vegan

★★★★★
Local Guide
December 22, 2023

It was everything I wanted it to be. Friendly staff and great fresh sushi. I will be going back.

★★★★★
December 22, 2023

Very impressed by their Bento boxes

★★
Local Guide
December 22, 2022

Eating food here is definitely a lot better than not eating food and starving. But it s hard to say if grabbing a hotdog at 711 would be a better choice. I assume most people like me come to eat here because The Old Spaghetti Factory across the street is filled to the brink. Still, I would not recommend the food here.

★★★★★
Local Guide
December 22, 2022

Very honorable, thank you ,

★★★★
Local Guide
December 22, 2022

Great prices. Good sushi. Good and fast service.

★★★★★
Local Guide
December 22, 2022

Great that they have their parking, it s very convenient. Food and service also very good. I had a great lunch at Ki Sushi.

★★★★★
Local Guide
December 22, 2022

They have gluten free soy sauce and a great lunch special! Dietary restrictions: Knowledgeable about gluten free, has Gluten-free soy sauce!

★★★
Local Guide
December 22, 2022

Free parking and in downtown New west near Douglas College. Location has great service and good portions. The food is good and filling. Nothing special or over the top but if you are in New West and feel like Sushi this is a safe place to go to. We had a great vegetable tempura, beef tar tar, salmon sashimi which was sockeye (not Atlantic Salmon), as well as 2 of their specialty rolls which were all good. $$ Parking: Free

★★★
Local Guide
December 22, 2022

Went on a Thursday for lunch. Food was decent, ramen was a bit on the salty side but nothing to write home about. One bowl of ramen was about $14 so not bad for the price you pay. It wasn t super busy since it was the middle of a weekday, but it was hard to get the attention of the waitress. She put the food down and walked away pretty much immediately, and didn t come to check on us a single time. This would have been fine if we had enough chopsticks, but we didn t. All three of us had to look over at the front counter for someone to finally make eye contact with us and direct our server over. She seemed quite bothered that we needed something, and that we interrupted her standing-around time. We also didn t get any water or tea refills we had to look around for her again to see if she was available. I think we managed to get one refill in the end. Decent food but customer service was just meh, takeout might be the better option if you re in the area.

★★★
Local Guide
December 22, 2022

An average place. Nothing special yet expensive.

★★★★★
Local Guide
December 22, 2022

First time I have had Sushi. It was so much better than I expected. Very tasty! Restaurant was lovely and clean and the staff were very pleasant and attentive. Easy place to get to and worth the walk in New Westminster.

★★★★★
Local Guide
December 22, 2022

We placed a big order for our office, huge variety of food it was all super tasty! They were very accommodating thank you :)

★★★★
December 22, 2022

Excellent attention, nice

★★★★★
Local Guide
December 22, 2022

Good food and fair price for the high quality. Happy that I found a nice place to dine in in the neighborhood. Recommend!!

★★★★★
December 22, 2022

Miss the tatami mat rooms but always great food.

★★★★★
December 22, 2022

I have been coming here for over 15 years and its still my favorite sushi place of all time. I live in Toronto now, but when I go back to BC, Ki Sushi is my first stop. Just writing this has me craving their food. I highly recommend all their food and especially their rainbow roll, house roll, and spicy salmon/tuna. I love that they dont add those crunchy bits to their spicy rolls, like other places. Additionally, they coat the fish in the hot sauce, instead of just adding spicy mayo on top, like other places. 10/10 every time!!!

★★★★
Local Guide
December 22, 2022

I had sushi dinner. From appetizer to dessert. This is a real value for money dinner course. The best part was vegetable and prawn tempura. They were cooked in perfection. I do think that Sushi was mediocre. Green tea ice cream was tasty too. Sushi dinner option will definitely fill you up. For it being a great course meal for such a cheap price, I give 4 starts for foods.

★★★★
Local Guide
December 22, 2022

Great food and service

★★★★
December 22, 2022

Solid 4 all around. Decent food, good services, reasonable prices.

★★★★★
December 22, 2022

Highly affordable, quality Japanese food and sushi with good quality fresh fish. Super friendly and prompt service, and food never takes long to arrive! Top marks all around, just a pleasure to eat at with friends.

December 22, 2022

Customer service is quite good . Servers automatically refill water and tea regularly with a nice smile. Food is not amazing though. Their Aburi sushi is the worst. Rice is cold and not well marinated. I ordered salmon Aburi sushi and it came out like smoked salmon nigiri. I realized that it was paper thin piece of salmon that they seared too long so made the raw salmon over cooked! The sweet soy sauce on it was not tasty. Normally, it would be served with mayonnaise at other restaurants There s also a thrift store smell type of thing when we entered the restaurant . My kids really disliked it. So, I would definitely not recommend this place to anyone.

★★★★★
Local Guide
December 22, 2022

Best sushi in New West for sure. Always fast and always so well made.

★★★★★
Local Guide
December 22, 2022

Good friendly service. Good food.

★★★★★
December 22, 2022

Amazing sushi! We go to Ki Sushi for many years now, and every time is a hit, it is our go to place in New West. We also order take out or delivery often! Great fresh food and good prices - and healthy too. My kids eat everything there (which by itself is a miracle) and they specially love their fish katsu and agedashi tofu! I love their oyster Motoyake, House rolls and any of their dishes to be honest! I have never tried anything on their menu that I didnt like. A+++ strongly recommend.

★★★★★
Local Guide
December 22, 2022

Always excellent sushi. Always excellent staff. Always excellent prices. So close to Skytrain. Excellent for a quick lunch meeting. RECOMMENDED!

★★★★
Local Guide
December 22, 2022

Ive been coming here off and on for years. (Since late 2000s) and their food used to be really good. But I dont know if Ive just had better quality elsewhere now or what, but I was disappointed with this experience. My California rolls were like if I had bought them at the grocery store. The yam tampura roll made up for the quality of the California roll somewhat. The miso soup however was very good. And Ive gotten the mango California roll before and while pricy, it was amazing. Atmosphere was pleasant. Price was on par with other places. Wheelchair accessibility: There is a ramp into the restaurant.