1100 Davis Dr, Newmarket, ON L3Y 7V1, Canada
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
A++ never thought I would give a McDonald’s a 5 star review but the crew working tonight was excellent xx house can tell they really care about their job! The food and the customer service was top tier 👌 👏
Paid 4.99+tax for my mcgriddle ordering from the self order kiosk and your staff gave me my food with just sausage. Whats wrong with your morning staff? I order this meal every day the same way. Lost of customer
One of the best mcdonalld branches I've been. It has lots of space, so great for group hang-outs or studies. It is fairly clean! Service is efficient! And it had very cute and festive decoration for christmas:)
Like many McDonald's locations lately, the food quality at this branch has noticeably declined. The burgers and fries don't seem as fresh as they used to be, and the overall taste is just okay. This location is no exception to the general trend. However, the service is usually fast and convenient, which is why I still visit when I’m in a hurry
All the food was hot and tasted pretty good. Respect to whoever was on burgers and decided to take the time to put the toppings on my burger.
I was at this location this evening and placed an order that totalled $57.89. When we got home the 3 orders of 10pcs nuggets were not in the bag. Very frustrating. We drove back to the drive through only to not be given our food that was missing or our money back. I was very kind and explained the situation and even said sorry for holding the line up. I didn’t see the girls name on the window (Deepka maybe) she came first and said she gave me two bags which did not happen. Then she screamed for Justin. Justin came out, very defensive, and claimed we got 2 bags and our drinks. Before we could have a conversation, he said “I am not giving out 30 more nuggets and I’m not giving you the money back” I did NOT expect to be spoken to this way and he was very rude. He then showed the footage of what was NOT my vehicle and NOT me in the car. When I expressed that was not me in the car he had no reply. He argued and nothing was resolved. Why would I drive and go through all that headache if I was lying? Where is the customer service?
I drive by this place everyday and frequent it often, but that will change today..everytime I come here they always ask me to pull ahead even when there is no one behind me...I don't have this issue at other locations, maybe once in a while to make some fresh fries but not every single time....I don't care about you timer I care about my time...twice I got asked to move ahead and was told I was holding up the line....what line I do have mirrors to look to see if someone is behind me...normally I would put ahead but why should I maybe focus on making my meal rather then think I'm not smart enough to see the imaginary line behind me...this is the worse McDonald's I've ever been to. To focused on moving me along then properly preparing my meal.
Busy location but speedy service. It was our daughter's first time here and also the first time ordering a happy meal. Based on the recommendation of Cathy, who was servicing us, we got the chicken nuggets. My daughter finished it all and also enjoyed the yogurt tube. Overall, a great first experience.
Staff are really patient and friendly
Fast friendly service
Food is just Macdonalds . The washrooms are HORRIBLE... the smell hits you like a Brick .... A dead person will smell Better. Food : 2/5 |
Couldnt even get a simple coffee order right
Always good
Always quick and easy. Friendly staff! Love that they are mixing up the menu but spicy chicken burgers they r literally all the same.
All good here are good
Fast service and small coffee for $1
Got takeout here and realized I was missing a bunch of different items when I got home. Make sure you check the bag when you get food here
Bad drive thru service, Nov 01, 2024
Dietary restrictions: Do not eat too much, burger, fries, and sweet drinks always wacth the calories. Food
They found my son s phone today and kept it for him!! Thank you so much McDonald s
Rude and clueless staff. Very unprofessional
This Mcdonald s usually has good food and service. They saved me money by recommending a meal with drink fries and burger instead of each individually. Overall very good, however more tables should have been wiped and the mens washroom toilet seat should have been cleaned. It was too dirty to sit on.
They will not serve you at 4 am in the morning they are not open 24/7! and they are very rude.
I recently had an interview scheduled with manager for a position at this McDonalds new market, and unfortunately, it was a highly disappointing experience. Despite arriving on time and preparing thoroughly, the manager refused to conduct the interview without providing a clear reason. This lack of professionalism not only wasted my time but also reflected poorly on the company s values and respect for candidates. 0 star to interview conducting manager . wasted more than 50$ gas just because of her micro management. I hope that future candidates receive a more respectful experience.
It was bad experience and the food was terrible and dry I wasted my money for nothing why chatting the people why .
Food is good and fresh!
Yum
Do not ever order delivery takes 2 hours
The ice cream was good
I had fries and a coffee. Both were good as usual, but believe it or not I had to add salt to my fries!
Coffee time!!!:))
Each time we come one of the equipment out of order and need repairs
Update 2024: I went to this McDonalds. Their garbage service has not improved at all. Dont ever go through drive-thru. They served 3 cars that came after me in the 2nd line before they took my order. Iwas there to pick up a mobile offer. As it is a fairly new service..they were not prepared to deal with my issue. I had placed an order earlier and was going to pick it up on my way home. They prepared it right away so the order number disappeared when I actually went to pick it up. At the end of the day, they replaced my order but not before I had an employee (Im pretty sure she was a supervisor) tell me she couldnt help me and wasnt able to fulfill my order. It was only after 3 other employees tried to help me that a manager said to simply the replace the order I never got. I even had an emailed receipt which I showed her and she still said that I must have picked it up already. The original lady later apologized and said that because she had never encountered this situation before that she had told me that previously that I was out of luck and would just have to re-order AND repay for everything. Problem solved..but only after I had been trying to get my order for over 20 minutes. Also, when you go through the Drive Thru..9 times out of 10 they make you pull over to wait for your order. You end up waiting at least 5 minutes. Even for an iced coffee. What happened to the service level agreement McDonalds has to their clients to get them through the drive thru quickly?
Not a bad Mcdonalds for a Mcdonalds
waited for a mcflurry for 23.35mins place is messy VERY unclean tables
Mickey Ds coffee does the trick for me. The Davis Drive location has the best customer service. Parking: More than enough and accessible
Good location and food, but stuff needs more training. No greetings, no thank you. Forgetting minor things as napkins for trays of dishes...
The worst managed McDonald Ive been to ...whoever is in charge should have franchise taken away from them...so slow and inefficient despite having so many people staffed you will always be told to wait if going thru drive thru and ordering inside is the worst customer service experience Ive had where no one is in charge and the place is like a circus or zoo with so much chaos you will literally have to approach counter to ask for your order multiple times as no one care to provide service....avoid at all costs.
They left 2 rows of fries up, so asked for fresh ones. No problem.
Drowned my burger in Mayo
Efficient in service, not so crowded at brunch time.
Straws are terrible
Why does every drive thru order need to wait extra time in the reserved spots? Even basic orders they make you wait like 3-5 minutes instead of giving it to you at the window.
its good
Good service
Its open late which is really convenient.
Went here as it was on the way home and kiddo needed to pee badly. The food was fine, but we had to park, and walk near a slew of scummy people in the patking lot, with one loosing their mind screaming and flailing about (they all had decent cars, decently dressed, looked clean, so unlikely homeless, but likely on drugs). We did not feel safe, and our kid was scared. If any other place was opened, we would have gone there in a heart beat. Cant say Ill be willing to return or recommend it to others, nope, not worth the risk.
I have been to this McDonalds many time over the years, Never had a problem with the drive thru, which I predominately use when I visit. Went inside this week and was served quickly by a new employee ( she was in training) . Food was served hot. Inside was clean and their were many tables. Going outside I noticed the drive thru was very busy.
The worst McDonald s, something in my coffee, nobody knows what is that! And fly in the kitchen. I wouldn t come anymore.
The employees were rushing to get my order and forgot to get all my order. They forgot half my order but I didnt realize until I got home. I forgot to double check that they did their job properly. This place is one of the few you have to constantly check the employee can competently do their job.
The McDonalds at 85 Ellesmere Rd (Parkway Mall) is one of the best locations to get food from in the city. Although, if you want to eat in, I would recommend doing so on a weekend or after school has started, since it can get very busy with obnoxious school students. The drive-thru is good, too. While line-ups can be quite long sometimes, service is excellent, and the drive-thru features two different lanes, each with two speakers. The only thing under par about this location is that, for drivers, they tell you to go to a specific parking spot number and wait for your food. They usually only do this during the breakfast and lunch rushes when there are alot of people eating inside. Parking: The parking lot is located all around the outside of the Parkway Mall. There are normally a lot of spaces available, but it can get busy sometimes during weekends.
It smells funny everytime go there
It was all good except the washrooms were not clean. Both urinal stands were out of use, and the hand dryer wasnt working. They need to fix this if they value their customers.
I work very slowly, I wait 20 minutes for a call to order. I don t recommend it
Not sure whats going on with McDonalds anymore. Prices are astronomical and its no longer fast food. Takes 10-15 minutes to get a burger. Dont go during peak meal times.
Welcoming and fresh food always
I didnt like the cleanliness of the mens washroom. Water, enough to injure yourself was all over the floor. Wet/ slippery sign is compulsory if the restaurant is too busy or under staffed to assign a cleaner.
We got delivery but Ive noticed this order and others that the toasting of mcmuffin that Im always got burned parts but today I had to rip off most of my mcmuffin bun due to being crispy black
This place is terrible!
I ordered Sausage N Egg McMuffinbut they have me hamberger with egg
Superb service, outstanding food!!!
I always like to eat here even if prices gone up
Food was ok, Fries were cold, time of day was 10 pm and for a 24 hr place, should have fresh fries going. Dis
Staff or happy food was good
If an established ie: anything fast-food, needs to have proper speaking ENGLISH! Your staff or the management shouldnt be speaking with: like, ummm, yah, aaaah. People speak English!!! Wheelchair accessibility: If a sports car is being driven or any vehicle - Ply display the full disability card on the dash of your vehicle! Thanks
Food was hot and fresh !
Automated screen ordering, shouldnt lead to long wait times. Not so fast food.
Excellent
Grow up just down the road from this place my entire life. This is always been a good McDonalds.
Had coffee. Friendly service.
I visited McDe yesterday on my happy day, the order takers were very friendly, and helpful. But unfortunately the order makers are very unhygienic, I saw a south Indian guy making burgers with bare hands and even putting the same finger in his nose and scratching the buttocks, so I avoided eating anything much and just had an ice cream, which was good. Hopefully the management will address this issue and improve food quality. Thanks.
I just went for a cappuccino. But seriously, compare Tim Hortons cappuccino with Mac Donalds. Tim Hortons called their middle cups middle, but the content is always small. Unfortunately, there arent many McDonalds nearby.
They forgot my fries in a meal deal and they also forgot my sons milk with his happy meal. I should have checked my order when I got it, but I was waiting in the parking lot for ten minutes for everything that by the time I got it, I was just glad to leave.
Messy food dirty dining room and staff are not existing. 12 minute wait to pay for food. Cooks with no hairnets. Disappointed! Takes them over 7 minutes to make ice coffee it s like they are milking the bloody cows!
they have terrible employees you dont care Ordered 2 times, once instead of hamburger they put nuggets, the other time there was no fries in it
All really good food , service etc. , keep up the great work ... yous are very awesome...
Really is fast food!
My kids go to place. This is not specific in this branch alone but it would have been nice if they can choose the toy for the happy meal. Been visiting to dine like 3-4x and they just got the same toys.
Garbage place
Me and my wonderful girlfriend rode our bikes up at 12 am showing up at 1 am and because the dining room was closed they let us order through the drive thru. Great place!
Quick service dine in or drive through. Inside of the store is kept clean all the time. Food is generally warm. Vegetarian options: Fries Wheelchair accessibility: Wheelchair Accessible Entrance from the west end of the store.
You used to be able to get a cheeseburger and fries without being parked ? That s standard fare I would think, No one really around? Why the wait guys?
Wheelchair accessibility: Tak, yes Food
MCDonalds, what can you say? I wish they had chocolate coated Ice Cream lol, this one is nice, a little smaller inside but typical otherwise.
Better today I was handed my order right away, and hot. Why bring back McRib if these stores wont stock it? If its still on the menu, but missing in action next time I arrive that will be it. Food
-0 this McDonald s is the worse for putting food together if I wanted a bun on the side I would have asked for it
Their Soft-icecream Cone is my favourite treat - for only $1:00! - and their hours of operation are 5 a.m. -12 a.m. seven days a week!
Why is it every time you come to this location your parking for your food from the drive through you come to the drive through usually bc your in a rush and it s gas food .. now your paying and waiting upwards to 10 -15 min for your food .. why? .. this is not fast food the service sucks .
Great staff, fast service
Fast courteous service. Kid-friendliness: It is McDonalds need I say more about being kid friendly Food : 5/5 |
Food was McDonalds standard.
Have been going here in 2021 a lot we had construction project there and yesterday passing by and went there. very fast and reliable customer service kind staff responsive clean store very large place a lot of chairs and tables good for family
Just another McDonalds nothing special. Its McDonalds is it ever really that good?
Useless. So freaking slow. Took 20 mins for an order.
Food is hot and fresh. Drive thru bit slow. Food
Fast service, nice and clean place
My burger has holes in it after ordering from drive thru. Not impressed
This very quick and clean serving food chain
This mcdonald is consistently the slowest mcdonalds I have ever been too
They park every order and screw up 50% of them. Which is made worse lately by the fact that it s as expensive as actual food
We ordered the new adult Happy meals, we didnt get the Happy meal toy or the boxes, still cost 40 bucks, 20 minutes later I realized we didnt have them when I pulled over to eat, so I called and they were happy to say come back Ill give you them what you need, and they threw in a couple apple pies for their mistake. Food was as good as you can expect from McDonalds, no complaints there, but we only seem to get half a box of fries, which is always a shame, and again, 40 bucks for a couple of nugget combos, what is the world coming to!? Regardless friendly service, big smiles, well stop here again on our way through, sometimes these things happen!
Good food, good customer service 24 hr drive through is great.
Stafford kind and helpful spacious good atmosphere for music and updated fixtures. They also have touch screen options at the lineup to take your order and pay and also scan your phone for McDonalds app which is useful and beneficial for getting rewards and benefits/ discounts. Kid-friendliness: The co-workers and staff are more than happy to help you with whatever you need or thinking about meeting and there are also more than happy to replace anything that they messed up for free. Costumer is always right. Wheelchair accessibility: Each access has a metal wheelchair accessible button that automatically opens the door and all the instances are graded for wheelchair ease and accessibility
Have to update my review, as quality has been on a steady decline for the last couple of years. No attention to detail. Doesnt feel great playing food roulette like this, I wouldnt recommend going here.
I enquired about a small Soft-icecream Cone which was provided; and at my next visit, there was an advertisement posted for the Cone! That is thoughtful Service, thank you!
I ordered an ice coffee from this location - as I will do once in awhile. Sometimes the coffee is made wrong, or not cold at all its as if they didnt have any cold coffee prepared and just poured hot coffee into the cup and added ice. This time however, I went to take a sip of my ice coffee, excited, until I realize there is garbage in my drink. Literal Garbage, empty tea packets it looked like, packets as in not just one. My confusion is how is there empty packets of tea bags at the bottom of my iced coffee cup? Honestly this is probably the worst experience ive had at a Mcdonalds, and would not recommend it. The staff are rude, all they do is yell and give you attitude, the food is sub-par, overall a bad time.
Never have a fast drive thru experience. Even when I am just ordering a happy meal, always have to wait on the side for at least 10 minutes- its a very busy location. Always missing something from order- whether it be sauce for nuggets or the actual nuggets themselves, Ive had to drive back to this location for my missed items with upset children crying cause they forgot their main items. Avoid location if you are able to!