McDonald's in Newmarket

Staff are really patient and friendly

Fast friendly service

Food is just Macdonalds . The washrooms are HORRIBLE... the smell hits you like a Brick .... A dead person will smell Better. Food : 2/5 |

Couldnt even get a simple coffee order right

Always good

Always quick and easy. Friendly staff! Love that they are mixing up the menu but spicy chicken burgers they r literally all the same.

All good here are good

Fast service and small coffee for $1

Got takeout here and realized I was missing a bunch of different items when I got home. Make sure you check the bag when you get food here

Bad drive thru service, Nov 01, 2024

Dietary restrictions: Do not eat too much, burger, fries, and sweet drinks always wacth the calories. Food

They found my son s phone today and kept it for him!! Thank you so much McDonald s

Rude and clueless staff. Very unprofessional

This Mcdonald s usually has good food and service. They saved me money by recommending a meal with drink fries and burger instead of each individually. Overall very good, however more tables should have been wiped and the mens washroom toilet seat should have been cleaned. It was too dirty to sit on.

They will not serve you at 4 am in the morning they are not open 24/7! and they are very rude.

I recently had an interview scheduled with manager for a position at this McDonalds new market, and unfortunately, it was a highly disappointing experience. Despite arriving on time and preparing thoroughly, the manager refused to conduct the interview without providing a clear reason. This lack of professionalism not only wasted my time but also reflected poorly on the company s values and respect for candidates. 0 star to interview conducting manager . wasted more than 50$ gas just because of her micro management. I hope that future candidates receive a more respectful experience.

It was bad experience and the food was terrible and dry I wasted my money for nothing why chatting the people why .

Food is good and fresh!

Yum

Do not ever order delivery takes 2 hours

The ice cream was good

I had fries and a coffee. Both were good as usual, but believe it or not I had to add salt to my fries!

Coffee time!!!:))

Each time we come one of the equipment out of order and need repairs

Update 2024: I went to this McDonalds. Their garbage service has not improved at all. Dont ever go through drive-thru. They served 3 cars that came after me in the 2nd line before they took my order. Iwas there to pick up a mobile offer. As it is a fairly new service..they were not prepared to deal with my issue. I had placed an order earlier and was going to pick it up on my way home. They prepared it right away so the order number disappeared when I actually went to pick it up. At the end of the day, they replaced my order but not before I had an employee (Im pretty sure she was a supervisor) tell me she couldnt help me and wasnt able to fulfill my order. It was only after 3 other employees tried to help me that a manager said to simply the replace the order I never got. I even had an emailed receipt which I showed her and she still said that I must have picked it up already. The original lady later apologized and said that because she had never encountered this situation before that she had told me that previously that I was out of luck and would just have to re-order AND repay for everything. Problem solved..but only after I had been trying to get my order for over 20 minutes. Also, when you go through the Drive Thru..9 times out of 10 they make you pull over to wait for your order. You end up waiting at least 5 minutes. Even for an iced coffee. What happened to the service level agreement McDonalds has to their clients to get them through the drive thru quickly?

Not a bad Mcdonalds for a Mcdonalds

waited for a mcflurry for 23.35mins place is messy VERY unclean tables

Mickey Ds coffee does the trick for me. The Davis Drive location has the best customer service. Parking: More than enough and accessible

Good location and food, but stuff needs more training. No greetings, no thank you. Forgetting minor things as napkins for trays of dishes...

The worst managed McDonald Ive been to ...whoever is in charge should have franchise taken away from them...so slow and inefficient despite having so many people staffed you will always be told to wait if going thru drive thru and ordering inside is the worst customer service experience Ive had where no one is in charge and the place is like a circus or zoo with so much chaos you will literally have to approach counter to ask for your order multiple times as no one care to provide service....avoid at all costs.

They left 2 rows of fries up, so asked for fresh ones. No problem.

Drowned my burger in Mayo

Efficient in service, not so crowded at brunch time.

Straws are terrible

Why does every drive thru order need to wait extra time in the reserved spots? Even basic orders they make you wait like 3-5 minutes instead of giving it to you at the window.

its good

Good service

Its open late which is really convenient.

Went here as it was on the way home and kiddo needed to pee badly. The food was fine, but we had to park, and walk near a slew of scummy people in the patking lot, with one loosing their mind screaming and flailing about (they all had decent cars, decently dressed, looked clean, so unlikely homeless, but likely on drugs). We did not feel safe, and our kid was scared. If any other place was opened, we would have gone there in a heart beat. Cant say Ill be willing to return or recommend it to others, nope, not worth the risk.

I have been to this McDonalds many time over the years, Never had a problem with the drive thru, which I predominately use when I visit. Went inside this week and was served quickly by a new employee ( she was in training) . Food was served hot. Inside was clean and their were many tables. Going outside I noticed the drive thru was very busy.

The worst McDonald s, something in my coffee, nobody knows what is that! And fly in the kitchen. I wouldn t come anymore.

The employees were rushing to get my order and forgot to get all my order. They forgot half my order but I didnt realize until I got home. I forgot to double check that they did their job properly. This place is one of the few you have to constantly check the employee can competently do their job.

The McDonalds at 85 Ellesmere Rd (Parkway Mall) is one of the best locations to get food from in the city. Although, if you want to eat in, I would recommend doing so on a weekend or after school has started, since it can get very busy with obnoxious school students. The drive-thru is good, too. While line-ups can be quite long sometimes, service is excellent, and the drive-thru features two different lanes, each with two speakers. The only thing under par about this location is that, for drivers, they tell you to go to a specific parking spot number and wait for your food. They usually only do this during the breakfast and lunch rushes when there are alot of people eating inside. Parking: The parking lot is located all around the outside of the Parkway Mall. There are normally a lot of spaces available, but it can get busy sometimes during weekends.

It smells funny everytime go there

It was all good except the washrooms were not clean. Both urinal stands were out of use, and the hand dryer wasnt working. They need to fix this if they value their customers.

I work very slowly, I wait 20 minutes for a call to order. I don t recommend it

Not sure whats going on with McDonalds anymore. Prices are astronomical and its no longer fast food. Takes 10-15 minutes to get a burger. Dont go during peak meal times.

Welcoming and fresh food always

I didnt like the cleanliness of the mens washroom. Water, enough to injure yourself was all over the floor. Wet/ slippery sign is compulsory if the restaurant is too busy or under staffed to assign a cleaner.

We got delivery but Ive noticed this order and others that the toasting of mcmuffin that Im always got burned parts but today I had to rip off most of my mcmuffin bun due to being crispy black

This place is terrible!

I ordered Sausage N Egg McMuffinbut they have me hamberger with egg

Superb service, outstanding food!!!

I always like to eat here even if prices gone up

Food was ok, Fries were cold, time of day was 10 pm and for a 24 hr place, should have fresh fries going. Dis

Staff or happy food was good

If an established ie: anything fast-food, needs to have proper speaking ENGLISH! Your staff or the management shouldnt be speaking with: like, ummm, yah, aaaah. People speak English!!! Wheelchair accessibility: If a sports car is being driven or any vehicle - Ply display the full disability card on the dash of your vehicle! Thanks

Food was hot and fresh !

Automated screen ordering, shouldnt lead to long wait times. Not so fast food.

Excellent

Grow up just down the road from this place my entire life. This is always been a good McDonalds.

Had coffee. Friendly service.

I visited McDe yesterday on my happy day, the order takers were very friendly, and helpful. But unfortunately the order makers are very unhygienic, I saw a south Indian guy making burgers with bare hands and even putting the same finger in his nose and scratching the buttocks, so I avoided eating anything much and just had an ice cream, which was good. Hopefully the management will address this issue and improve food quality. Thanks.

I just went for a cappuccino. But seriously, compare Tim Hortons cappuccino with Mac Donalds. Tim Hortons called their middle cups middle, but the content is always small. Unfortunately, there arent many McDonalds nearby.

They forgot my fries in a meal deal and they also forgot my sons milk with his happy meal. I should have checked my order when I got it, but I was waiting in the parking lot for ten minutes for everything that by the time I got it, I was just glad to leave.

Messy food dirty dining room and staff are not existing. 12 minute wait to pay for food. Cooks with no hairnets. Disappointed! Takes them over 7 minutes to make ice coffee it s like they are milking the bloody cows!

they have terrible employees you dont care Ordered 2 times, once instead of hamburger they put nuggets, the other time there was no fries in it

All really good food , service etc. , keep up the great work ... yous are very awesome...

Really is fast food!

My kids go to place. This is not specific in this branch alone but it would have been nice if they can choose the toy for the happy meal. Been visiting to dine like 3-4x and they just got the same toys.

Garbage place

Me and my wonderful girlfriend rode our bikes up at 12 am showing up at 1 am and because the dining room was closed they let us order through the drive thru. Great place!

Quick service dine in or drive through. Inside of the store is kept clean all the time. Food is generally warm. Vegetarian options: Fries Wheelchair accessibility: Wheelchair Accessible Entrance from the west end of the store.

You used to be able to get a cheeseburger and fries without being parked ? That s standard fare I would think, No one really around? Why the wait guys?

Wheelchair accessibility: Tak, yes Food

MCDonalds, what can you say? I wish they had chocolate coated Ice Cream lol, this one is nice, a little smaller inside but typical otherwise.

Better today I was handed my order right away, and hot. Why bring back McRib if these stores wont stock it? If its still on the menu, but missing in action next time I arrive that will be it. Food

-0 this McDonald s is the worse for putting food together if I wanted a bun on the side I would have asked for it

Their Soft-icecream Cone is my favourite treat - for only $1:00! - and their hours of operation are 5 a.m. -12 a.m. seven days a week!

Why is it every time you come to this location your parking for your food from the drive through you come to the drive through usually bc your in a rush and it s gas food .. now your paying and waiting upwards to 10 -15 min for your food .. why? .. this is not fast food the service sucks .

Great staff, fast service

Fast courteous service. Kid-friendliness: It is McDonalds need I say more about being kid friendly Food : 5/5 |

Food was McDonalds standard.

Have been going here in 2021 a lot we had construction project there and yesterday passing by and went there. very fast and reliable customer service kind staff responsive clean store very large place a lot of chairs and tables good for family

Just another McDonalds nothing special. Its McDonalds is it ever really that good?

Useless. So freaking slow. Took 20 mins for an order.

Food is hot and fresh. Drive thru bit slow. Food

Fast service, nice and clean place

My burger has holes in it after ordering from drive thru. Not impressed

This very quick and clean serving food chain

This mcdonald is consistently the slowest mcdonalds I have ever been too

They park every order and screw up 50% of them. Which is made worse lately by the fact that it s as expensive as actual food

We ordered the new adult Happy meals, we didnt get the Happy meal toy or the boxes, still cost 40 bucks, 20 minutes later I realized we didnt have them when I pulled over to eat, so I called and they were happy to say come back Ill give you them what you need, and they threw in a couple apple pies for their mistake. Food was as good as you can expect from McDonalds, no complaints there, but we only seem to get half a box of fries, which is always a shame, and again, 40 bucks for a couple of nugget combos, what is the world coming to!? Regardless friendly service, big smiles, well stop here again on our way through, sometimes these things happen!

Good food, good customer service 24 hr drive through is great.

Stafford kind and helpful spacious good atmosphere for music and updated fixtures. They also have touch screen options at the lineup to take your order and pay and also scan your phone for McDonalds app which is useful and beneficial for getting rewards and benefits/ discounts. Kid-friendliness: The co-workers and staff are more than happy to help you with whatever you need or thinking about meeting and there are also more than happy to replace anything that they messed up for free. Costumer is always right. Wheelchair accessibility: Each access has a metal wheelchair accessible button that automatically opens the door and all the instances are graded for wheelchair ease and accessibility

Have to update my review, as quality has been on a steady decline for the last couple of years. No attention to detail. Doesnt feel great playing food roulette like this, I wouldnt recommend going here.

I enquired about a small Soft-icecream Cone which was provided; and at my next visit, there was an advertisement posted for the Cone! That is thoughtful Service, thank you!

I ordered an ice coffee from this location - as I will do once in awhile. Sometimes the coffee is made wrong, or not cold at all its as if they didnt have any cold coffee prepared and just poured hot coffee into the cup and added ice. This time however, I went to take a sip of my ice coffee, excited, until I realize there is garbage in my drink. Literal Garbage, empty tea packets it looked like, packets as in not just one. My confusion is how is there empty packets of tea bags at the bottom of my iced coffee cup? Honestly this is probably the worst experience ive had at a Mcdonalds, and would not recommend it. The staff are rude, all they do is yell and give you attitude, the food is sub-par, overall a bad time.

Never have a fast drive thru experience. Even when I am just ordering a happy meal, always have to wait on the side for at least 10 minutes- its a very busy location. Always missing something from order- whether it be sauce for nuggets or the actual nuggets themselves, Ive had to drive back to this location for my missed items with upset children crying cause they forgot their main items. Avoid location if you are able to!