Hard Rock Cafe in Niagara Falls

Not like any Hard Rock Cafe you know. The service was good The food wasn t good Maybe I was there in non busy season but still not an excuse.

Recommended to Hard Rock Cafe is always an exquisite experience and the one in Niagara is no exception Everything fantastic

Very good food and drinks here. They had a live guitarist here last night. Great service, and it was very busy! The outside of the restaurant makes it look like a very small restaurant. In fact, all we could see from the street was the Hard Rock Cafe Gift Shop, and we wondered if there was a restaurant inside. We gave it a shot, parked the car, and walked in. Very deceiving. When you walk in, it still looks small. Until you realize there are two more dining rooms. It is a fairly large restaurant. Highly recommended! Vegetarian options: Nice place, clean restrooms. Dietary restrictions: Yes Parking: Recommended Kid-friendliness: Yes Wheelchair accessibility: Yes

The host staff was very accommodating, and welcoming. Based on the intial interaction we had high hopes. That quickly fell away. Twenty minutes after taking our order our waitress came back, and said she lost the ticket with our orders on it. When the food finally arrived, over an hour after being seated, several of the items that were ordered did not come as we had ordered. A few items had to be sent back. The items that were ate or not sent back were only eaten, because we had several toddlers in our group. The manager said she would give a discount to our group, but when the bills came out only a few had them on there.

We had an amazing time, the food and the drinks were perfect and our host Sarah made us feel soooo welcome! I highly recommend this place

My husband, who was carrying our 7pound doggie, and I had to access the shop through the restaurant door and main entrance since the other door was unaccessible due to maintenance work. The lady in charge at the entrance approached us and started waiving her finger looking at the dog, without saying a word. When he told her we just wanted to reach the shop, she smiled and said shop away! . Personally I didn t like her attitude at all: no greetings, just a judgy expression on her face. A little bit of education wouldn t hurt. Thankfully we had no intention whatsoever to have lunch there. On the contrary the lady at the shop was very nice.

Ordered steak salad. Very little lettuce, watered down ranch dressing, Italian dressing on the side had absolutely no taste. Steak which was supposed to be off the grill was cold as if came straight on the fridge with cold fried onions and sprinkled with seasoned salt or paprika. Sent back and ordered a booburger which was ok. Manager never came over to apologize.

We had a large group of around 25 people (half are teens). Made reservation in advance. The dinner wasn t good at all. 1) only 1 or 2 servers looking after us. 2) they messed up everyone s orders. The server had to shout and ask who ordered Cesar salad, who ordered ribs, etc 3) my wife ordered salad but the lettuce was brown. If you charge $23.99 US for the salad, please make sure you feed us fresh lettuce. 4) had to go to the front to pay. Waited 15 mins to pay my bill. We made the reservation in advance and hard rock should have put more staffs to run the show. I ordered Messi Burger but really nothing special. Nachos was terrible. Will never go back.

Food no good

Ive been to several Hard Rocks around the country and this location had the best food by far. The service was okay and the music Playlist could have been better. But overall good experience!

Service wasn t good food was burnt and wasn t good.

Great burgers, amazing atmosphere. Good drinks. Not bad money.

Its hard rock café everything is good there

The burgers and fries were delicious. The cocktails were strong and also delicious. Totally recommend.

Very good atmosphere and exceptional customer service. The servers provided excellent and quality customer satisfaction. The food was cooked to perfection and tasted amazing! When in the Western New York Region def give this great restaurant the business they deserve

Awesome place, during fall is nice. It s quiet and super enjoyable, nice walking distance to everything in the area.

1st time on this chain, and it was better than we though, the food exced our expectations, services was good, and the place is a good experience

Lack Lustre! Food okay! Way too expensive for what you get! Staff could not handle our group of 12! Would expect more for a restaurant that charges 10$ per plate more than anywhere else! Would not recommend

Good economical place compared to the rest of the places.

Food was lovely, waiter was a bit ditsy.

terrible service attitude, music too loud

Great service and atmosphere. Food was delish.

I have visited 4 Hard rock cafes in different countries and they have always been spectacular places, so my expectations in Niagara were high, but my disappointment was greater, 2 hours of waiting, 1 hour waiting for a beer, a super rude waitress, To top it off, as soon as we finished eating, we were done, because we had already been in the place for 2 hours, obviously waiting for the food to be brought to us. What a disappointment.

Everything was excellent and Mario singing spectacularly

It was an ok experience. I wouldnt call it a great one, or an overly memorable one. Kinda over priced to be honest for what it is. Nothing exceptional. Would recommend eating someplace else like Violas or Donatellos.

Food was good- especially the tater tots! Our server was busy but he made sure we had everything we needed.

Not the best Hard Rock but the food was good. Service a little.slow but mostly nice

Excellent food. The salmon and Ramen noodle dish is to die for.

Without a doubt this site is excellent.

It is a typical Hard Rock, but the volume was so loud we had to almost yell across the table. The waiter said they didnt have any more Printed Pilzners available (we collect from everywhere we go), but the store had hundreds available. The store would not discount the glass since I bought the regular and not commemorative price in the restaraunt. Kid-friendliness: It had a great kids menu with a limited edition toy soccer ball that came with the meal.

Walking distance from parking lot.

Hard rock top. Nice service and good food.

Lots of memorabilia here fun place to eat good burgers fun atmosphere. Birthdays and Anniversary announced to other patrons..gift shop was a bit pricey for my taste..we had a good time

Typical of most Hardrocks. Another location added to my list! Pulled Pork is still their signature dish! (And, yes, theres a Hardrock on the American AND the Canadian side. This review is for the American side. I didnt make to the Canadian side.)

Service was slow and inattentive. Most of the food was okay, but when a kids meal is the last to the table...everyone eats cold food. The atmosphere was okay and decor is appropriate, but the musical talent was more folk music and way too loud. Acoustics were terrible and it was impossible to converse. Food

Just a couple drinks here..but always a great place to stop

Had the Nachos, and fajitas and both were great. Our server was great! Enjoyed the memorabilia and the videos. 2nd time everything was great again

What a shame this new world were living in where you cant get enough employees to operate your business somethings got to change the amount of people I saw that were turned away is a sin you need to start paying your employees a whole lot more money so then you can get new ones I believe that is the only answer and then of course it will reflect on to the consumer where they will have to pay more for their dishes but to turn away customers because you dont have enough employees its pretty stupid.

Messed up my order four different times. Only redeeming thing was how responsive my server was. Will not return.

The hostess with a wig was rude. It was a Friday evening dinner time, I asked for the fajitas, and the server told me theyre out of fajitas....like how!? On a friday dinner time!? Horrible management from the chef and manager to allow fajitas to be out on a friday night. The server took a while to refill our beverages. The server also seemed irritated every time I asked for something. The band was playing way too loud. Could not hold a conversation with the person sitting next to me without yelling in their ear. The server couldnt hear me either, which most likely added to her irritation. The band playing was not good. Not pleasant to listen to, their rowdiness gave me a headache. The food was okay. Beer was nice and cold.

Very busy, as to be expected. Our waitress went above and beyond for us though. I wish I had remembered her name but she did great. Food was decent at best.

Rude behavior from front desk ladies. Not at all welcoming . We have 4 years old kid and they were like take the high table or find another restaurant. Taking advantage of location.

Friendly Staff, good food. There Was happy hour. Really good.

Its delicious. The staff are very friendly. delicious. The store staff is also very friendly.

Great food. Service was delayed.

Had the legendary steak burger and fries. Was great! Burger cooked to perfection and the little flag was an added bonus!

What a huge disappointment. I walked by this restaurant when I was going to Niagara Falls and it smelled good so I placed an Uber eats order To be delivered since I traveled with my two small dogs. The Uber eats person got there 30 minutes after the order was placed, but they waited 30 minutes more to get the order and this was at 4:30 in the afternoon on a Wednesday. The Uber Eats person told me that they said that their chef was on a break. It was estimated that my order would arrive in 35 minutes with the latest arrival an hour and 10 minutes after I place the order and they ended up giving me a $10 discount because it took so long. And this is literally less than a block away. I wish I could say the food was good at least, but it was not it wasn t awful disappointment. I ordered an oriental noodle salad with salmon. The salmon was lovely but the rest was just gross. Maybe if they would ve given me three times as much salad dressing it would ve been better but this was like eating cool cold noodles and lettuce with no flavor. The only flavor really came from the salmon. My dogs are thrilled since they got to share the salmon with me. I also ordered a cheesecake that looks really good, but I haven t tried it yet. I asked for extra whipped cream and they did give me a double serving of whipped cream so thank you for that. I only ordered the Oriental salad because I wanted to try something This was listed as a popular item. I don t know how it possibly could be.

- I arrived at this place on a Tuesday in mid-August at 1:00 p.m. - The restaurants occupancy was 30%. - I didnt eat at the restaurant, I just went to the store to buy a little guitar for my collection. - The store was visibly clean and tidy. - As for the pin designs, there was variety. - Some credit and debit cards are accepted as an additional payment method to cash. - If you have reduced mobility and/or are in a wheelchair, I tell you that access and mobility within the place is of low difficulty. - The attention was good. - Ill share a photo with the phone number and hours they operate.

Bangkok shrimp was delicious. Wifes Ribeye was full of nerves and fat.. Server lost us towards the end of our meal.. disappeared for about 30 minutes.... Food

This is a great place to grab a bite and soak in the Rock n Roll atmosphere.

Everything was delicious and our server, Mike, was great!

While visiting the falls we came in here for my first time and the food was amazing especially the chicken fajitas. My fiancé loved the steak fajitas but he tasted mine and was like yummmm. The price was reasonable. I also went to the store side and bought a new hoodie. Forgot to mention our waitress Tina she goes above and beyond to make sure you re satisfied !

Food was just ok. Service was poor.

We only had something to drink, service was a bit overwhelmed with two people but in the end it went quickly. Unfortunately there was no suitable glass for the signature cocktail we ordered, so the offer to take a glass with you (with an additional payment) was not even possible. But would come here again

This place was quite expensive for below average food. The burger was super thin and sad. The fries were very boring. The pulled pork sandwich was decent, but nothing fancy. It wouldnt have been as bad if it wasnt so pricey, but spending $20-30 per person for a very basic bland meal was disappointing. You should go to one of the food trucks instead.

Great food and great service but not a single rock song played

Awesome place to get one of a kind souvenir shirts, pins and other clothing. Thank you.

I submitted an email through their web site to book a party for 15. They never replied. I called the day before desired date to inquire about this, they had no idea. Due to short notice, I simply made a lunch reservation for the next day for 4 people at Noon. I mentioned in the original email, on the reservation phone call and several times to our wait staff that it was my sons 14th birthday celebration ( He just took up the drums in the last year and is young enough to be impressed with the Hard Rock). Despite all this, they did not bring his birthday sundae and wish him a happy birthday until all 3 of us, except him, had our desserts and I had to directly order them to do so. Not only that, when we arrived there was a lot of traffic so I had my son and his two school friends get out of the car while I found parking so we would not be late for our reservation. The trio entered the restaurant well before Noon as I caught up with them around 11:55. My son said we had a noon reservation for four for his birthday, they asked him under what name, he gave my full name, and they argued with him back and forth that that was wrong because they had the reservation only under my first name and only last initial! Finally, they showed the trio to a table. When they did not immediately order food stating they were waiting for me to park, they were then escorted out to wait in the lobby carrying their drinks. That all happened before I caught up with them by 11:55 and our reservation was at Noon. Only perhaps one or two other occasions in my over half century of life have I encountered such moronic incompetent hospitality - the antithesis of customer service. Despite this, I left a generous tip. Oh, I should add, that ignoring my sons birthday until I finally had to demand it, was after I discussed plans to buy a souvenir glass for each teenager and the$45 hat and t-shirt combination in their souvenir shop that they actively advertise at the table. We spent a good amount of money in the gift shop afterward. I should mention that I am female, a single mother, my last name is Hispanic, though I am blind and Caucasian, and one person in our party was a black boy. I wonder whether any of these factors had anything to do with our treatment by mainly two women who appeared Caucasian and middle aged. I did not vocally complain much while there as I wanted to raise a positive energy for my son and his friends celebrating his birthday. However, I did take all this time out of my day to write this review here. Parking: I had to let the three kids out to go to the restaurant while I found a paid parking garage as there was heavy traffic and already full parking lots by 11:45am on a Friday. I spent $30 on parking for the 5 hours we were at the Falls. Kid-friendliness: My 14 year old son (there to celebrate his birthday with a reservation) and his two school friends were treated extremely rudely. I submitted an email through their web site to book a party for 15. They never replied. I called the day before desired date to inquire about this, they had no idea. Due to short notice, I simply made a lunch reservation for the next day for 4 people at Noon. I mentioned in the original email, on the reservation phone call and several times to our wait staff that it was my sons 14th birthday celebration ( He just took up the drums in the last year and is young enough to be impressed with the Hard Rock). Despite all this, they did not bring his birthday sundae and wish him a happy birthday until all 3 of us, except him, had our desserts and I had to directly order them to do so. Not only that, when we arrived there was a lot of traffic so I had my son and his two school friends get out of the car while I found parking so we would not be late for our reservation. The trio entered the restaurant well before Noon as I caught up with them around 11:55. My son said we had a noon reservation for four for his birthday, they asked him under what name, he gave my full name, and they argued with him back and forth that that was wrong because they had the reservation only under my first name and only last initial! Finally, they showed the trio to a table. When they did not immediately order food stating they were waiting for me to park, they were then escorted out to wait in the lobby carrying their drinks. That all happened before I caught up with them by 11:55 and our reservation was at Noon I should mention that I am female, a single mother, my last name is Hispanic, though I am blind and Caucasian, and one person in our party was a black boy. I wonder whether any of these factors had anything to do with our treatment by mainly two women who appeared Caucasian and middle aged.

Great memories

We stayed at night, and the service was average. It took about 20 minutes for them to bring us a beer, so enjoying the food was difficult without having anything to wash down the food. The food is delicious but overrated for the price. The place was very cool, with famous pieces on the walls.

Very loud we left

Very friendly staff just wish I could have been able to purchase souvenir glass for for $5.00 just like someone who purchases an alcoholic beverage need to change policy so someone who is sober can or for someone who has never drank

We ate only one dish, it was BBQ baby back ribs. The sauce is signature and they cooked well so the meat was tender. So good

We were celebrating a birthday, the food was good, the service was good, everything you would expect when going to a Hard Rock Cafe. I would recommend. Parking: There is a paid parking lot across the street, we actually parked at the Seneca Niagara Casino for free and made the walk down.

Its okay

Melissa had us right! Thank you for such kind, fast and friendly service. And Kelly was great as well! Roll Tide!

Hot pretzel was excellent. Caesar salad wasnt very fresh. Ribs, ribeye steak, and spicy shrimp add on were all delicious. Mac and cheese was not our waitress Anamarija was wonderful! Highly recommend!

Great food and service!!!

Great food, great service. Thought it was a little weird they played R&B music the whole time and no rock.

The customer service was awful, we reserved a table for four , once we were hanging outside waiting to be called, i got tired and asked about the table, they said that we were 30 mins late. They said we texted you 5 times and called but you didnt awnser, we showed our phones and then they said make a reserveation or you can leave, but they gave us a table with a angry/upset face like we were a problem

Chicken tenders were huge , they were like chicken steaks and they were so delicious

The food was pretty good. The very typical atmosphere of the chain. The delicious cheesecake

Food was horrible, not worth the money

Good old smoke fashion. Flatbread was great.

The burger was perfectly cooked and delicious. The hot fudge brownie sundae was enormous and so good!

Second ever visit to this Hard Rock, and they always are great! Service was great: booked a reservation online which made getting in a breeze. Waitress was great, on her game. Food was on point, we asked for some exceptions which they happily accommodated for us. Another souvenir glass to add to the collection!

The food was amazing! I recommend the wings. And the original burger, they were both very good. And the service was very good.

Thank you @Michaela for the friendly service. Nice, centrally located restaurant, within walking distance of Niagara Falls. The burgers (1x normal & 1x veggie) were excellent and we would love to come back. Price/performance ratio is okay. Vegetarian options: Delicious burger with Beyond Meat. Really very delicate. Dietary restrictions: Our service immediately asked when ordering whether they should take allergies etc. into account.

Too loud. Just not what it used to be. Food wasn t great. I haven t been to a Hard Rock in ages and it ll be ages before I go back.

The service attitude is very good, the price is cheap, and the portions are large, which makes me very satisfied

Band was tooooo loud & horrible. Food was cold.

Band playing was awful and unbearably loud. Couldnt communicate with servers. My meal was forgotten and had to sit and watch everyone at my table eat while I waited. Food was mediocre at best. Much better options in the area.

Friday night and Erick was so polite and nice. Music was a bit loud but service was great and I can say beyond my imagination.

We ordered the fajitas. After 20-25 mins of waiting we asked where the food was. They brought out 1 order of fajitas by itself. We waiterd for the second order to come out before eating. It came out shortly thereafter, appearing to have been thrown together with old way-overcooked meat. I guess that s what we get for complaining about the wait time to the waiter? The steak was disgusting. It was all dried out. Look at the photos! We couldn t even cut it let alone eat it. We spoke with the manager who insisted on comping us for the meal. Normally we wouldn t accept it but this time it was so gross we didn t want to pay for it. This is probably the worst Hard Rock we have been to in years. We have been to several Hard Rock cafes in various countries and this was the worst. Then the waiter argues with us after we got frustrated about the wait time for the meal to arrive saying that they are going thru a shift change . What does that have to do with the quality of our food or the time it takes to bring it out? Clearly more training is needed for the kitchen staff if they cannot manage a shift change. Do yourself a favor and skip the fajitas. You re better off ordering something safe like a burger that this place can t screw up.

We did not eat at Hard Rock. We just enjoyed drinks & the atmosphere.

Love the deserts

Food was soso and live music was loud and not very good

Cool

Great location next to Niagara Falls State Park, NY Prospect Street parking. My fajitas were ok, but my husbands burger was great! The waiter asked about food allergies, which I had never been asked before in a restaurant. I appreciated that even though we dont have any allergies. Atmosphere was like any Hard Rock Cafe.

Nice place. Bbq was good.

A shoe sole is softer than its flesh, not even one part

Great place. Great food. My daughters took me there for my 60th birthday. Pruyne Time Magnet Fishing on YouTube.

the service was quick and accommodating. the prices were fine, appropriate for the place. very close to the place where you can see the waterfalls. the food was tasty and well prepared. the atmosphere of a musical establishment. live music on the terrace, tuned to the year. large portions of appetizers. it was enough as a main meal.

It is probably the most reputable restaurant in this area, well-known by name. You know what to order, so it s always crowded. The staff is nice and friendly, and the food is standard Hard Rock.

Great food, great workers! My main issue is that when I walk into a place labeled with Hard Rock I dont particularly want to listen to Maroon 5

We enjoyed our meal and the service was great, but it was really expensive for what it was. We re big fans of HRC though and still enjoyed it.

It is one of the most basic that I have visited

We have a tradition to visit Hard Rock cafes during our trips and collect their T-shirts. Obviously, its a touristic place, could be loud (surprisingly full for Monday) and kind of overpriced, but we love the atmosphere, service, cocktails and food. The Bucharest burger was great. We were served by Mike (Mikhail) and it was amazing! Very polite, quick and non-intrusive. Thanks for a great evening.

Great!

Good burgers and hearty desserts. However a bit noisy

Dinner was awesome! Had the classic burger with the Tupelo chicken tenders. Waitress was great! Will be back again!!

Baby back ribs were perfect! We love the place and the food. Note 10 with little stars hehehe

I came here for the lunch. The restaurant has beautiful decorative walls. The fries were really good and the burgers too.

The food is less than noteworthy. There menu is a bit confusing in that the pictures and calories listed seem like youre going to get a giant burger (what we ordered) that barely fits on the bun - with two patties! When the burger came, I had to search for the second patty, which had disappeared under the first patty. Clocking in at about 1600 calories for our chosen patty, I came to realize the calories were most likely in the sauce and bun, and not the burger or any other toppings. Service was mediocre at best. The Hosts seemed indifferent and the wait staff was barely around - and it was a slow Tuesday evening around 5:30 when we arrived. Our cups dried up several times and we waited with empty cups for a good 5 minutes or more (2 times) as well as another 5 to ask for the bill. The memorabilia was the best part. Youd probably have better luck with the Indian street food just south of this place.

Had such a great experience with our waitress Kelly we came back to be in her section again on 7/30/2024 We need more people as down to earth as Kelly

I have been going to Hard Rock cafes for over 20 years when I travel. I collect the t shirts. Today we went into eat in Niagara falls and while we were waiting for our order, I went into the store to get my t-shirt. Elaine waited on me and ask me I I was a rewards member, I said no. She couldnt believe it since I said I collect the t-shirts. She got me to join and to do the survey at that moment so I could get the $5.00 coupon and use it for my food. I spent a lot of time filling it all out and sending it off. I have never received my coupon so no $5.00 off. The moral to this story is dont fall for the scam. Returned in 2024, about the same as before, drink prices are ridiculous but service was good. However I would give them a 2 star rating in how filthy it us outside there door, other places were cleaning there entrances, however this isnt just dirty there us trash everywhere. One has to wonder if they cant keep it clean outside, what happens inside,. I write a lot of reviews because we travel a lot and use reviews.

Both chicken Sandwiches and burgers were very dry and bland. Fries were not good either

We stopped here for lunch and the service was out of this world they went above and beyond to make sure we were good and had all we needed the servers were absolutely awesome at their jobs and the food was delicious and on top of that the atmosphere was incredible with all the famous musical artists belongings. On top of that we stopped by later on to use one of their vending machines to find it was jammed and they had 4 people try so hard to fix it for us for roughly 30+ minutes their customer service is 1000% out of this world I would highly recommend.

1st and foremost, I absolutely love the Hard Rock Cafe chain. This one however, definitely needs to talk to its servers about respect. On 30 AUG 2024, as my family and I were being seated we noticed a server speaking very loudly so it grabbed our attention. We heard the waitress telling another family that here in the U.S. it is required to tip as they dont make a living wage from the hourly portion. The man put down 5 dollars and she said this is not a tip and proceeded to have him give her a percentage she chose. Well this employee is dead wrong, it is not a requirement to tip and if shes not good enough at her job to make good tips, its not anyones fault but hers. Disgusting behavior to a foreign family at an international tourist attraction. *The kitchen staff did an amazing job with our food and our server was amazing too.* Photo is of the server I was speaking of, she is seen here wearing a black shirt and standing closest to the camera.

There arent many options to eat properly on that particular area, for us this was the best option. And surprisingly the service was on top our server was really nice!

By far the best hard rock I ve been to. I have never had better service at any other restaurant.

1st time eating at a Hard Rock Cafe. We had a great experience there. Wait time wasnt too long. Glad I convinced my husband were staying. Their wings with bone in was so good. Sorry I love wing stop but these wings were even better then wing stop wings. We ate the bones ok. The ribs were omg so much better than Chillis I love them too. But I have to give credit. We were so full. Thank you for an amazing dinner. It was better then going to fine dining for my birthday. Best birthday dinner choice I had without thinking so hard. The music was great, had us bopping our head. Thank you again. Definitely will eat at another Hard Rock Cafe in the future.

a very nice and quiet place to enjoy a delicious meal and a remaining drink

Other than lack of parking, zero complaints. Staff was awesome. Parking: It is Niagara Falls, so you expect to be busy. No HRC dedicated parking lot. Food : 5/5 |

Good all

Very good place to eat. Lots of historic musical and rock memorabilia.

I came in with my son and mother. My mom and I got burgers which were very good. My son ordered the Twisted mac, chicken, and cheese. The mac and cheese was very bland and had hardly any cheese. We spoke to the manager she basically forced my son to pick something else off the menu which he really didnt want anything else. They took the mac and cheese off our bill but then charged us for the replacement meal. Very disappointed in the customer service. The waiter was great just not impressed by the manager.

Discovery of this hard rock café! We are on our 35th hard rock café! There are great ones, good ones, less good ones and lousy ones! This one is great. The staff is excellent, very friendly, very helpful. We had a great time! We recommend it!

The Hard Rock is an experience no matter the location. And Ive been to very many across the world. However, this restaurant was by far the worst dining experience. The staff were polite, quick, and helpful. The food particularly, the wings. Ultimate burger and nachos. These should be removed from the menu until a cook learns the proper techniques for preparation. The food we received tasted old, like it wad prepare the day prior.

Simply the best

Conveniently located next to the Niagara Falls, this place is exactly what you would expect: good service, fantastic ambience as always, and some really solid food. Unless you come in with wrong expectations I m sure you won t leave disappointed.

We came for drinks and ice cream before a tour. The kids sundae was great (and big!) - my kids loved it. Our drinks took forever but they were good. My only recommendation would be to replace the toilet seats in the ladies room. They are pealing and it just seems like an easy fix.

Lousy Super disgusting and they dont even have toilet paper Super expensive for such bad service

I ordered the cowboy ribeye with mashed potatoes and green beans. The quality of the meat was excellent. It was cooked, perfectly rare, medium, rare with crispy, fat and seasoned perfect. The green beans were perfect and the mashed potatoes delicious My server had a delightful disposition Despite being peak hours. And was Insightfully, timely, and efficient.

Our server was awesome. Love a good hard rock for the atmosphere, but the food is just meh. Wings were tough.

The service was good, food was good and friendly staff.

Last August 10th I had a bad experience, I had a reservation at 8:30 p.m., I arrived early with my family and when they gave us the table we asked if we could change tables since it was in the hallway of the kitchen and the young man named Galimir Ivanov, in a rude manner told us that there were no tables since the restaurant was at approximately 50% of its capacity and when the waitress went to take our order we asked her if she could change tables and she called him The manager and the manager changed our table but then they changed our waitress and she only went to take the order and never came back to ask if we wanted anything else

Didnt expect anything, still disapointed... Waited close to one hour for almost raw chicken, horrible and dangerous. Food

I would not recommend eating here. Grilled chicken sandwich was small, cucumber and tomato salad was loaded with raw onion, the green beans were like rubber. The restaurant needs a good cleaning if not a total remodel. Only saving grace was our bartender/server Russ was very polite and friendly.

As we are used to at Hard Rock Cafe, the Service, the Food and the Ambiente was very nice. We had Live Music wich was very good.

Table of 7... 5 meals was made correctly. The ribs was cold had to wait for new ones. I asked for the legendary burger, special request please have the bacon crispy. Bacon was soggy and chewy. So I just ended up with a cheese burger. Onion ring that came with the burger was uneatable.

It was a cool place.

Great burger!

I was in a couple weeks ago and took my server Chelsey Hs recommendation for a surf and turf burger and a Hurricane! Everything was great and hosts got us seated quickly.

Great food and great service

Tracy was great! Couldn t have asked for a better server, friendly, knowledgeable with the menu, great recommendations.

Always a good time at Hard Rock. Our server was very friendly and the location was awesome.

We called them and asked if we can walk in and they said yes. We reached there within 5 mins but they refused to give us a table saying we are all full. We could see multiple empty tables. When we asked that these tables are empty then they said yes but since we already have 50 people in the restaurant we can take any more customers in. Then infront of us they gave table to another group. Edit 1: So when we called, you said we don t take reservations you can walk in. And now in the response you are saying that table was reserved? Then why didn t you let us reserve the table when we called and confirmed that there are tables available and we can walk in.

Messi burgers, dirty martini and dessert

We are here two days in a row. First time, got seated, but then waited quite a bit for server to come over. Second time, got seated, after 15 mins went and told manager no one came to table yet. They got server then who was standing along wall the whole time! Manager came by several times then but didnt comp anything and server never recognized or apologized.

Stopped in for beers on a very warm afternoon. Great staff.

Great ambiance, awesome servers, good food, great stuff on display!!!!

Great place and accommodated our party of 11. Had a great experience here with the food being delicious, highly recommend.

Great place, a little loud music, but its cafe style). Very tasty food, cool atmosphere, fast service. The children and I really enjoyed it. We will definitely come back here!

Amazing decoration & Amazing food flawless

The rock place! Kid-friendliness: They love the decoration and the kids menu. Food : 5/5 |

Fun and great place for friends to hang out

Waiting for more than 15 minutes and no one came to talk to us.

An experience always faithful to the Hard Rock essence was Café Niagara! The venue is truly attractive, with its iconic décor and vibrant atmosphere that perfectly captures the essence of rock and roll. American food is delicious, with a wide variety of dishes to satisfy all tastes. The pork ribs were on point. The location near the park is very convenient, allowing you to enjoy a good meal without going too far from the attractions. The staff is excellent, always friendly and attentive, which makes the experience even more pleasant. Definitely a place I will return to every time I visit Niagara.