Rainforest Cafe Niagara Falls Canada in Niagara Falls

4915 Clifton Hill, Niagara Falls, ON L2G 3N5, Canada

★★★★☆
(7834 reviews)
Categories: American restaurant Family restaurant Gift shop

About

Part adventure, part restaurant, and wholly entertaining, Rainforest Cafe Niagara Falls is A WILD PLACE TO EAT® Prepare to embark on an adventure in casual dining beneath a lush rainforest canopy and surrounded by the animatronic creatures who call the jungle home. A thrilling experience for guests for all ages, Rainforest Cafe Niagara Falls features an extensive menu of delicious family favourites and tropical fare that is sure to please the entire family.

Website
niagarafallsrainforestcafe.com
Address
4915 Clifton Hill, Niagara Falls, ON L2G 3N5, Canada
Plus Code
3WRG+FQ Niagara Falls, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
11 AM–10 PM
Tuesday
11 AM–10 PM
Wednesday
11 AM–11 PM
Thursday
11 AM–11 PM
Friday
12–10 PM
Saturday
11 AM–10 PM
Sunday
11 AM–10 PM

Services

Service options
On-site services Takeaway Dine-in Delivery
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Beer Cocktails Coffee Late-night food Spirits Vegetarian options Wine
Dining options
Lunch Dinner Dessert Seating
Amenities
Bar on site Toilets
Atmosphere
Casual Cosy
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments
Children
Good for kids Good for kids birthday High chairs Kids' menu
Parking
Paid parking lot Paid street parking Parking

Photos

Reviews

3.6
★★★★☆
7834 reviews

Most Mentioned

animatronics (133) fish tank (128) tourist trap (67) thunder (53) rain forest (43) shona (38) tourist tax (30) rasta pasta (19) sound effects (18) pastalaya (15)
5 stars
3071
4 stars
1651
3 stars
1208
2 stars
809
1 stars
1095
★★★★★
December 10, 2024

My husband and I went to this restaurant on a Sunday, we were in the falls enjoying time as a couple away from our kids. Originally we were seated among a cluster of people at the back with kids, families etc and asked if we could be seated elsewhere, somewhere quiet and they accommodated although you could tell this night they had strategically placed guests in one area. The service was great, atmosphere was what we asked for. Despite being very expensive for 2 alcoholic drinks and a plate of nachos, it was worth it! The drinks were great (I got an Island Daquiri), and the nachos were the best we ever had! Whatever cheese is on them was so delicious! Thank-you!!

★★★
November 7, 2024

We are not really into these theme restaurants but my son and daughter-in-law wanted to go. They were busy on a Monday night so must be doing okay. We were seated but no one came to the table for almost 15 minutes. I finally tracked down a manager and he sent a wait staff over, some quite young boy. He did okay. We found the food really overpriced, but maybe it’s the location on Clifton Hill. The food quality is okay. The overall experience is fine I guess, kind of difficult to see your menu as the lighting is quite dim, for effect I suppose. So lots of smart phone lights on. Anyway, one and done.

★★★★
October 15, 2024

Overall great experience ! We really love the atmosphere with the animatronics, fish tanks and all. A bit dark though, so difficult to see what you are eating and take photos. Staff were friendly. Food was ok, not great but not too bad either. The prices are a bit high but still within the price range of other restaurants in the area. They have a nice souvenir store and drink option that you can keep your glass.

★★★★★
September 24, 2024

I was nervous to come here after reading the reviews but was pleasantly surprised that it was not at all like the reviews. The waitress Nevwas amazing! She was so nice, she checked in frequently and was consistent! The service was quick and food was delicious (and hot). I noticed more than halfway through my pasta that I received penne instead of linguine like I ordered and mentioned it to the waitress but told her it was fine it was still delicious, She insisted on remaking it for me to make it right and I was able to take that home. She also gave my son free birthday ice cream! If you come here ask for Nev! They even have some souvenir cups at a great price! That are so cool. My son said they have the best French fries he has ever had and is so excited to use the cup to put snacks in the bottom at home

★★★★★
September 12, 2024

My dining experience at Rainforest has always been a good one, no matter which State or city, but first time in Canada, and I must say it's pretty consistent as the States. My Chicken Salad was awesomely delicious and filling with good portion size...service was attentive and well timed. The ambience and atmosphere at this Niagra Falls location was just as lovely as their jungle themed decor is known for...a lively and entertaining restaurant for the whole family.

★★★★★
July 28, 2024

Food was great and the experience was amazing. We had Joan P as our waitress and she was the best waitress I ever had in my life, and also the happiest worker at the restaurant. She was so kind, and interacted great with our whole group. One of the kids spilled their drinks and she helped and also easily split up our bills for a group of 9.

★★
July 17, 2024

Atmosphere was great...the animals and ambiance was great. The time to ne seated was good.The server was excellent.The vibe was vibrant. The food was just okay. Loved the cheese and spinach dip. Steak was a but dry despite being medium rare.The cola tasted awful. The mozzarella sticks were stiff and some cold. The wings were nice. The fries looked fresh cut but they tasted store bought. The chicken sandwich was just okay. The prices are the worst part of the visit. The value of what we ate to the cost is astronomical. Experienced it as a novelty ..won't return. Not worth it.

★★★★
June 29, 2024

I recently dined at the Rain Forest Bar and Restaurant, and it was an unforgettable experience. The ambiance immediately transports you to a lush tropical paradise, complete with cascading waterfalls and vibrant greenery. The attention to detail in the decor is truly impressive. The menu offers a delightful variety of dishes, blending local flavors with international cuisine. I started with the exotic fruit salad, which was fresh and bursting with flavor. For the main course, I had the grilled salmon with mango salsa – perfectly cooked and seasoned. The dessert selection is equally tempting; the coconut flan was a standout. The drink menu is extensive, featuring creative cocktails and a great selection of wines and beers. I highly recommend trying the signature "Tropical Storm" cocktail – a refreshing and perfectly balanced blend of flavors. Service was top-notch. The staff was friendly, attentive, and knowledgeable about the menu. They went above and beyond to ensure we had a fantastic dining experience.

December 22, 2024

What a waste of Time and Money. For 25 years my wife has been going to this Dump of a Restaurant For her Birthdays, Graduations, Anniversaries, everything. I always hated this place, but my opinions were always disregarded because of my wifes Rose Colored Glasses. Writing a review every time we went was her Shtick, not mine... Until today. After over 2 whole decades, instead of doing some proper dusting or fixing the animatronics, you changed the whole menu. Famous dishes and comfort choices are now Null. You left people with auto-immune problems and deity issues frazzled and confused over the new Entrees, and none of them even sound appealing. I dont know who works in your kitchen, but a single piece of Broccoli surrounded with shredded cabbage is *NOT* Mixed vegetables. A Medium Rare Steak shouldnt have enough toughness to nearly break the steak knife. I contemplated sending the food back to be remade, but then we might risk the chance of actually having to eat it. Theres a FANTASTIC Rib place attached to the plaza with amazing Sauces. Why are you making us pair your truck tire with HP sauce? $120 bill, just to walk across the street for a Burger at Wendys. We went in a bloody blizzard to this lousy restaurant because of How amazing my wife thought you were... I wasnt relieved when my wife looked me in the face and told me this was the last time we were coming... I would have thought Id love it when she finally saw the truth... But when I looked in her eyes, and saw such sadness in how poorly her favorite restaurant fell, I wasnt happy at all. TLDR: Food Sucks, Animatronics are old and busted, Everything is covered in dust. Only positive was the Waiter. they actually seemed like they still cared.

December 22, 2024

After 25 years of coming here and celebrating literally everything I am sad to say this year was my last. There are things that over the years I always stood my ground and defended this place cause it was another form of home and such a sweet sensation to come to. This time I am so disappointed, heart broken and truly just let down....25 years of a loyal customer gone.. the menu is changed and not for the better.

★★★★
December 22, 2024

Portions were a good size. Excellent customer service and atmosphere. My only complaints would be that there is no parking, we waited a long time for our dinners and they served plum sauce and not seafood sauce with breaded shrimp. Parking: $20 up the street in the paid parking lot

★★★
December 22, 2024

Everything about this place is very gimmicky, but Chris was cool, hope he wins

★★★★★
December 21, 2024

Server Chris was excellent!!!!

★★★★★
December 21, 2024

Such an amazing dinning service Kid-friendliness: Super nice and welcoming Food : 5/5 |

★★★★★
December 21, 2024

Chris was the best waiter ever. Funny, engaging, responsive, and attentive.

★★★★★
December 21, 2024

Chris was fantastic!

★★★★★
December 21, 2024

shona was amazing and so lovely with service!!

★★★★★
December 21, 2024

Shona was our server and she was fabulous! Thank you! Vegetarian options: The taco salad is great! Food : 5/5 |

★★★★★
December 21, 2024

Shona was an excellent server Kid-friendliness: They were extremely kid friendly Food : 5/5 |

★★★★★
December 21, 2024

Chris was very kind and helpful, very good experience! Kid-friendliness: My sister was very happy with the food and service Food : 5/5 |

★★★★★
December 21, 2024

Chris was very helpful and nice. The thunderstorm and animals were also very cool. Kid-friendliness: My sister went with us and she really loved it.

★★★★★
December 21, 2024

Excellent service!

★★★★★
December 21, 2024

5 stars for Shona

★★★★★
December 21, 2024

We had a great meal and a great time! Zach was over the top incredible with his great service and attention to our 3yr old. He made our visit so special. Thank you Zach! We had a blast! Will be back again :)

★★★★★
December 21, 2024

Chris was the best!!!!

★★★★★
December 21, 2024

Chris was amazing!

★★★★★
December 21, 2024

Chris was really great- enjoyed our experience!

★★★★★
December 21, 2024

Chris gave us such great service!

★★★★★
December 21, 2024

Chris was great

★★★★★
December 21, 2024

Chris saved my life. 10/10 I love him.

★★★★★
December 21, 2024

Chris is fantastic!

★★★★★
December 21, 2024

Shona was our server- she was prompt, enthusiastic and made our experience perfect! Pictured is the Bombay Chicken and Shrimp Kid-friendliness: Everyone is encouraged to walk around and view the animals all over the restaurant. The animals move and make noise frequently.

★★★★★
December 20, 2024

Nev was FABULOUS, first time here for some of us and she made it the best experience. Also recommended the best burger we ve ever had!! Vegetarian options: Fabulous Dietary restrictions: Fabulous Parking: Fabulous Kid-friendliness: Fabulous

★★★★
December 19, 2024

Nev was great!

★★★★★
December 19, 2024

Nev was super awesome, very friendly and professional Parking: Food : 5/5 |

★★★★★
December 19, 2024

Thanks to the server Chris Awesome attention. 5 starts Food

★★
Local Guide
December 18, 2024

Good atmosphere but we experienced bad service. Its good for kids

★★★★★
December 18, 2024

Zac served us. He was great. Very friendly and helpful. Kid-friendliness: Great atmosphere for kids. Love the live fish. Food : 5/5 |

★★★★★
December 18, 2024

Amazing experience at rainforest cafe and amazing service by very friendly Zac

★★★★★
December 18, 2024

Literally travelled across Canada to come here! Great service from Chris. Dietary restrictions: Had gluten free food Food : 4/5 |

★★★★★
December 18, 2024

Had a great time server was very friendly and the restaurant was quiet for a Tuesday which I love. Chris was awesome !

★★★★★
Local Guide
December 18, 2024

Chris was informative and pleasant

★★★★★
December 18, 2024

Chris was pleasant and courteous. Made us feel comfortable

★★★★★
December 18, 2024

Shona was lovely! Kind person and great service!

★★★★★
December 18, 2024

Shona was a fabulous waitress:)

December 18, 2024

As a kid it was an adventure going to the rain forest cafe going in and seeing all the animals was a highlight of my childhood now as an adult naturally I had to take my kids. Unfortunately the experience with my kids was not anywhere near to my experience. Every animatronic was broken when they had the lighting portion the lightning was minimal however it was extremely loud overall not adding to the experience just a complete disruption. The food was average however because you re supposed to be paying for the experience or lack there of overpriced. My son s kids meal tasted like overcooked noodles with cheese wiz Daddy noodle yuky The service was average to say the least the place was practically empty and numerous people left the restaurant after being seated for ten mins not being served by the one server in the restaurant. Overall rainforest cafe is no longer the adventurous and enjoyable dinning experience it once used to be and I won t be going back.

★★★★★
December 18, 2024

Good food And service

★★★★★
December 18, 2024

best place on Earth. thank you to our waiter Chris!

★★★★★
December 17, 2024

Nev was a fantastic waitress and took care of our party of 8 which included three babies. The food was great and the babies loved the atmosphere. Highly recommend for families!

★★★★★
December 17, 2024

Our first time ever at a Rainforest Cafe and it was so cool! Shona was our server and she was so fun and sweet, we loved having her as our server. We just got drinks but it was a really fun time

★★★★★
December 16, 2024

Dawn was very pleasant fast service, helpful great experience. She made our rainforest experience 10 times better!

★★★★
Local Guide
December 16, 2024

Pricey. But the taco salad was a nice portion. Kids love the layout and animations . The server was very attentive

★★★
Local Guide
December 16, 2024

Good place to visit with Kids. Waiting times quite long during weekends. Kids menu is ok but for adults, it s overpriced . Food is ok. Service is good . Vegetarian options: Burger Fries Pasta

★★★★★
December 16, 2024

It was our nephew s first visit - he had a blast - Shona was our server - she was fantastic !!! Even though she was busy she asked us about our plans and gave us great advice for catching the fireworks show. The food was great ! We will visit again !! Shona was fantastic !!!!!

★★★★★
December 15, 2024

Nick was a phenomenal server for our sons 3rd birthday lunch!!

★★★★★
December 15, 2024

Joan was the best!!!!!! Love rain forest cafe

December 15, 2024

Waited 20 minutes to be seated then another 15 for a waiter to come to our table only to then be told the Resturant had no lettuce for salads, chicken, and nachos along with other items.

★★★★★
December 15, 2024

Took my wife and father-in-law here for their first time today and they absolutely loved it! The food was delicious and came out in decent amount of time. The atmosphere is so enchanting and nostalgic. Joan was an amazing server and made us feel perfectly welcomed. Vegetarian options: My wife and I both had the beyond burger option which was amazing! Its the only vegan option on the menu (when ordered with cheese and Boom Boom sauce), but still a good one!

★★★★★
December 15, 2024

Our server Zac was great to talk to and made us laugh. Love the atmosphere and had a lot of fun. We love Rainforest Cafe!

★★★
Local Guide
December 15, 2024

My first and last time there Good for a one time thing.. not my favourite!!!

★★★★★
December 15, 2024

Excellent place, food ia yummy and staff Nev is very caring and professional

★★★★
Local Guide
December 15, 2024

Place is good nicely decorated , kids will like the games and forest type decoration , there is some shopping inside. I have not tried the restaurant, next time will try .

★★★
December 15, 2024

Food: The fruit salad tasted 3 days old. Food came in a timely manner Service: They need to keep up with cleaning. There are five used crayons and pieces of food under the table from the previous customers. There was little service. Atmosphere: Kids enjoyed looking at the animals.

★★★★★
December 15, 2024

Love coming here when we are in Niagara!! Nev was amazing!!

★★★★★
December 15, 2024

Nev was a very attentive and pleasant server!

★★★★★
December 15, 2024

Nev was amazing

★★★★★
December 15, 2024

Nev was a great server me, great service

★★★★★
December 15, 2024

Nev is a great server, food is great, the animatronics are beyond terrifying however. I almost cried.

★★★★★
Local Guide
December 15, 2024

Great food and service. Huge thanks to Nev who was very warm and welcoming.

★★★★★
December 15, 2024

The place was very interesting and have a nice environment. Zac was very friendly and attentive to our needs which was really nice. Overall, it was a great experience.

★★★
Local Guide
December 15, 2024

The decor is fun and my kids love it. The food today was not worth the price. The steak was over cooked, asked for medium rare, got medium well. Coconut shrimp was almost burned. My kid got the mini burger, the beef was really dry and cant bite in

★★★★★
Local Guide
December 15, 2024

Zac was taking care of us. He is very nice and told us about the story of his name

★★★★★
December 15, 2024

I was served by Vedanski and shes great!

★★★★★
December 15, 2024

It was a great experience and a comfortable place to eat. Vedanshi was really helpful and nice!

★★★★★
December 15, 2024

first time at rainforest cafe! came because i watched an eddy burback video our server was super attentive, thanks vedanshi! Food : 5/5

★★★★★
December 15, 2024

Food is nice, atmosphere is good. Vedanshi is a very nice and kind waiter!

★★★★★
December 15, 2024

Zack was great and the food was good as well. The world needs more Zack s Food

★★★★★
December 15, 2024

Zac was outstanding and the food was amazing. If you visit ask for Zac he will make your dinner a great experience! Food

★★★★★
December 15, 2024

Shona treated us in a very friendly way and our dinner was much better thanks to her advice on ordering and her attention throughout our stay at the establishment. Dietary restrictions: The menu has some gluten-free options.

★★★★★
December 15, 2024

Great experience. The kids loved it and our server Nev was amazing! Dietary restrictions: The gluten free pasta was amazing! Food : 5/5 |

★★★★
December 15, 2024

Kev

★★★★★
December 15, 2024

Chris was amazing! Super kind and attentive, I had a great experience!

★★★★★
December 15, 2024

I was really surprised how good my steak and ribs were. Excellent service from Shona, really cool atmosphere and one giant live Morey eel made my night.

★★★★
December 15, 2024

Kid-friendliness: Friendly atmosphere Food

★★★★★
December 15, 2024

Shona was awesome, very helpful and great personality.

★★★★★
December 15, 2024

Joan was awesome! Great service, very Personable. Food and drinks were delicious. This was our first time here and we will definitely come back.

★★★★★
December 15, 2024

Dawn was the very best. My friends and I had a great time and she really took care of us. She deserves a RAISE!

★★★★★
December 15, 2024

Our food was great! Shona is amazing at what she does and gave all the right recommendations and made the night a success.

★★★★★
December 8, 2024

Restaurant was great

★★★★★
December 8, 2024

Shona was our wonderful waiter who spent her time making our Rainforest Cafe a very valuable and special experience for our first time!

★★★★★
December 8, 2024

Our waitress Shona was great!! Super nice and helpful, the best service!

★★★★★
December 8, 2024

Nev was a wonderful server!

★★★★★
December 8, 2024

Great atmosphere and excellent food! Nev was an amazing, funny server with some great recommendations!

★★★★★
December 8, 2024

Nev is the best server! Fantastic experience, best server Ive had in a long time.

★★★★★
December 8, 2024

I loved this place it was amazing and the atmosphere was great and I will be telling about this place to all of my friends, we were served by an amazing guy, nick was an amazing server and me and my friends LOVED him, he gave us perfect service and amazing comfortable feeling, he was friendly and fun. The experience was amazing overall

★★★★★
December 8, 2024

Great food, wonderful atmosphere, and exceptional service from Chris an unforgettable experience!

★★★★★
December 8, 2024

Chris was the best server and I was served the best medium rare steak in a long time! Thank you!

★★★★★
December 8, 2024

Awesome place. Thanks Dawn for exceptional service, we will be back once we are nearby next time.

★★★★★
December 8, 2024

Sandwich was great, fries were mediocre, SERVICE WAD AWESOME

★★★★★
December 8, 2024

Dawn was our server for my little guys 6th birthday she was lovely and engaging, the service and food were fast and tasty. Kids loved the atmosphere too.

★★★★★
Local Guide
December 8, 2024

My friend and I walked in, got seated and Dawn helped us. We got drinks and she is very kind. When my husband came in with our daughter, Dawn was quick and very friendly. Dawn was wonderful and the food was good. I would come again. Kid-friendliness: The whole place is for kids! And Dawn was so kind!

★★★★★
December 8, 2024

On Monday we decided to stop into the Rainforest Cafe for lunch as we hadn t been in years, since they closed our local one down. The interior is great, especially if you have kids. As expected for Niagara (especially on Clifton Hill), it was pricey for what we ate. Food was ok, drink prices were really crazy, but what stood out was the service. We were seated fairly quickly, and our server Nick was outstanding! He was so polite, he checked in regularly and was also so personable. Honestly, I would have to say he is what made me give a five star rating!

★★★★★
Local Guide
December 8, 2024

Chris was an amazing waiter!

★★★★★
December 8, 2024

Great server Nick

★★★★★
December 8, 2024

Chris was awesome!!

★★★★★
December 8, 2024

Kid-friendliness: My kids had an amazing experience and loved every minute of being here. Food

★★★★★
December 8, 2024

Server Nick was awesome

★★★★
December 8, 2024

Service was awesome - nick is the best!

★★★★★
December 8, 2024

Had a great time and great food. Our server Nick was amazing and super helpful.

December 8, 2024

The decor is very cool and interesting especially for a child. But the food is absolutely disgusting. We ordered off kids menu and food came Out less then a minute later. It looked and tasted like it had been out all day and reheated. My 6 year old couldn t even stomach it. The prices are astronomical and a kids meal doesn t even include a drink. Save your money do not waste your time. This place is terrible

★★★★★
December 8, 2024

Really good restaurant, it s was really realistic. I loved it, the service was amazing, our server was so nice, the food arrived fast and was delicious, next time I come to Niagara Falls I ll come here again

★★★★★
Local Guide
December 8, 2024

Amazing place, amaina helped us to have the best experience ever, strongly recommend

★★★★★
Local Guide
December 8, 2024

Amazing experience! 5 stars We were attended by Naina, she is amazing as well. All the time we had her help and attention. This place and Naina are very recommended. Food

★★★
December 8, 2024

The place looks not bad. Food 2/5stars. Water taste like a water from pool. Very expensive. We were there first time and probably last . Food : 2/5

★★★★
December 8, 2024

Joey was very welcoming

★★★★
Local Guide
December 8, 2024

Very good food. Little expensive but so is everything on Clifton Hill. Food has gotten better here recently.

★★★★
December 8, 2024

Went to celebrate a 6yr old birthday. The kids all loved and want to know when they can go back. They have a new menu since being there in January 2024. Food seems to be better but still abit pricey. But you go for the experience . Our server was great. Kid-friendliness: Very kid friendly

★★★★★
December 8, 2024

My wife and I with our 2 young children went on a Saturday night. Our son was a bit cranky as he was teething (9 months old) and I have to say how amazing our waiter Div was. This guy was awesome all night and even tried entertaining our youngest at the beginning to cheer him up. Keep up the good work!

★★★★★
December 1, 2024

Love this place will definitely go back and Nick out server was absolutely fantastic, super attentive and friendly! Kid-friendliness: Had lots of seats available for the little guys

★★★
Local Guide
December 1, 2024

Overall kids loved it, I felt dishes could use more attention and care. Whenever we passed other done tables there was a lot of tables with half eaten food! Even our table did not finish meals. Lack of sauces, dressings, finishing touches. Could be easily 5 stars with more care

★★★★★
December 1, 2024

So fun!! We had Joan as our server and she was amazing. She was so kind and let us chat while also keeping an eye on us :) Heads up groups with tiny kids there are thunder storms that happen with flickering lights and recorded thunderclaps that could be scary. We were very entertained by that and all the animals!! Thank you Joan!!

★★★★★
December 1, 2024

Shona was the best, made our first visit very special and the restaurant was crazy fun to sit in.

★★★★★
December 1, 2024

Nev is very nice

★★★★
December 1, 2024

Nev was absolutely amazing! Food was quick and good!

★★★★
December 1, 2024

Nev was great!

★★★★★
December 1, 2024

nev was great! loved our time here

★★★★★
December 1, 2024

Always love going to rainforest cafe and Nev made our experience at the Niagara Falls one great! She was so friendly and helpful

★★★★
December 1, 2024

We had a great time. Nev was our server and she was great. Really appreciated her taking the time to ask our kids how theyre doing too. The food was good, only wish it we warmer upon delivery. Wed still come back!

★★★★★
December 1, 2024

Awesome burger. Good job Nev

★★★★★
Local Guide
December 1, 2024

Absolutely amazing and Zac was awesome!!

★★★★★
December 1, 2024

Nev was our server and she was wonderful!

Local Guide
December 1, 2024

It was such a relief to find a place that serves something other than chicken wings and burgers! Thanks to Nev for the service. Didn t enjoy the whole forced to buy the glass situation.

★★★★★
December 1, 2024

Nev did a great job taking care of us!

★★★★★
December 1, 2024

The server Nev was amazing!! We had a incredible and enjoyable time, our favourite restaurant to celebrate birthdays and any special occasion. Thank you!!!

★★★★★
December 1, 2024

Zachary was both our waiter and bartender. He was wonderful as was the food and drink!

★★★★★
December 1, 2024

Shona is the most amazing server !! She is so sweet and took care of us throughout dinner with such kindness and respect. She made our experience 10/10.

★★★★★
December 1, 2024

Shona was our serverfor the night. Amazing service! Very friendly and took care of us extremely well!

★★★★★
December 1, 2024

Shona was absolutely wonderful. She made the experience that much better!

★★★★★
December 1, 2024

Amazing place and GREAT SERVICE!

★★★★★
December 1, 2024

Our waitress was Angie! She was very pleasant and attentive!

★★★★★
December 1, 2024

Angie was a great host. She was positive, quick with food and drinks, and had nice vibes to her. She made the experience so much fun!

★★★★★
December 1, 2024

Food and staff is amazing zac helped us with his great customer service. Vegetarian options: Has good vegetarian options. Food : 5/5 |

★★★★★
December 1, 2024

Had an amazing time and our waitress Angie was awesome!

★★★★★
December 1, 2024

Rain forest was alright. We had Ujwal serving us, probably one of the best service i ever had. 5/5 for Ujwal ! The guy needs a raise Food

★★
Local Guide
December 1, 2024

The cafe ambience was good however the service and food was not good. We had to wait a long time even to get water. The pasta lacked salt and the parcella bread didn t taste good. Will not visit this place again

★★★★
December 1, 2024

Dined in with my nieces yesterday. Food was delicious! We had the quesadilla and chicken wings. We had excellent service by Ethan. As an industry manager myself, I d love to recruit him to my restaurant. But I wont. lol From tentative service to an amazing personality- he deserves some recognition.

★★★★★
Local Guide
December 1, 2024

Chris is the guy you want serving you. Great service

★★★★★
December 1, 2024

Shona was an excellent server and food came out within 10-15 minutes.

★★★★★
December 1, 2024

Shona was amazing.

★★★★★
December 1, 2024

Angie was wonderful

★★★★★
December 1, 2024

Shona was so freakin epic an nice

December 1, 2024

Ladies, gentlemens and none of the aboves, please allow me to regale you with the story of the MARS club and the Sunk Cost Fallacy. We decided to take a trip to Niagara falls as a fun little day for tourist attractions and money spending. Since all four of us were enraptured by the novelty of the Rainforest Cafe, we decided to go there for dinner. Six pm comes and we decide its time to eat. since it was just a random Saturday, we though it would have been fine not having a reservation and even if there was a bit of a wait we could just kill time in the quaint little gift shop. As the defacto leader of the MARS Club in that moment, I had approached the hostess stand We wait. There are two employees, standing around and chatting, occasionally writing things down. I am too anxious to speak up, but eventually they see me and ask if I have a reservation. I do not. Okay, its about fifteen minutes wait, is that okay? I respond that it is. They take my name and phone number, and say that they will send me a text when our table is ready. I receive the confirmation text message saying that Ive been added to the wait list, and think great! Now I just need to wait for Navi to scream hey! Listen! as my designated text message notification tone. We wait. I circle the gift shop three times, cheering when I see my name written on tacky magnets and mugs and balking when I see the dreaded Sophia on products I might actually like. Eventually the entire MARS club finds ourselves staring at the fish tank to observe all of the fancy fish they have on display. We begin to question how long it has been. Its only been twenty minutes, we figure they might just be behind a little bit but some are starting to question if we should eat somewhere else. The first utterance of sunk cost is made. We continue to watch the fish tank. Soon thirty five minutes pass from the initial walk in time. We wonder if maybe they had forgotten about us. We question again if it would be better to leave, but the sunk cost is mentioned once more. I go up to the hostess stand again and ask if our table might be ready. They ask for my name, and the remaining host begins anxiously leafing through post it notes looking for my name. He tells me he is sorry, but hes lost the information. He offers us the table of another group that hadnt come forward to claim it yet, so we take the offer if anything just for a place to sit down. We finally walk into the dining hall and discover it is practically empty. I can see three or so other tables that are currently occupied, which I find somewhat frustrating considering how long they made us wait. The corner we are sat in is dark but were still able to look through the menus and chat. We notice these prices were much (much) higher than we expected, even knowing that this was a tourist trap restaurant but the sunk cost is invoked once more and we decide to continue. We figure wed just get fancy drinks for the souvenir cups, split an appetizer and maybe get a dessert. Even the appetizers are overpriced for what you get, but none of us would ever truly know. its been quite a while since weve been seated, but no one has come by to take our drink order. By examining my texts I am able to deduce we sat down fifteen minutes prior. Once more the MARS Club debates leaving. Once more the sunk cost is reiterated. And so we wait. Another ten minutes pass and our decision has been made. We are hungry, discouraged, and havent even seen a member of staff to flag down since we last took note of the long wait. So we finally decide the cost has been sunk, and leave to go to another restaurant outside of Clifton Hill this time. Legend says the MARS Club would still be waiting had we decided to stay. Cons: service slower than tar pitch. Prices that cannot possibly in any reality reflect on the quality of the food. The floors were sticky. Very unpleasant. I wish I could say more but I literally didnt experience anything else. Pros: Got to see the elusive Eel in the fish tank twice. I called him Todd.

★★★★★
Local Guide
December 1, 2024

This place is awesome! The lava nachos are delicious. Every half hour there is a thunderstorm and every 15 mins the animals start moving. Its a great place to go with the kids while in Niagara.

★★★
December 1, 2024

Food was wonderful. Loved our server, Shona. Unfortunately the system was down to make the thunderstorms happen and it was very disappointing as going to the Rainforest cafe was one of our main destinations while we were in Niagara Falls

★★★★★
December 1, 2024

Quick and polite service. Cool atmosphere.

★★★★
November 24, 2024

Our server Nev was amazing!

★★★★★
Local Guide
November 24, 2024

Great service and atmosphere at Niagara rainforest cafe. Nev was exceptional!!

★★★★★
November 24, 2024

Wonderful experience with Nev Kid-friendliness: great overall experience for all ages Food : 5/5 |

★★★★★
November 24, 2024

Chris was an amazing server!

★★★★★
November 24, 2024

Fun restaurant.

★★★★★
November 24, 2024

Chris was a wonderful server

★★★★★
November 24, 2024

Nev was super kind and helpful over all service was amazing and the food was lovely.

★★★★★
November 24, 2024

Chris provided wonderful service!!

★★★★★
November 24, 2024

I was ready to give the experience a 4.5/5 stars due to the shark no longer being here, but the service from Nev was exceptional and brought the score back to 5 stars!

★★★★★
November 24, 2024

Definition of fine dining. Our server Nev was wonderful. Chatted up everyone around. Added to the atmosphere!

★★★
Local Guide
November 24, 2024

The food was good and so was the service. The place was loud from time to time as they simulated a tropical storm. The only issue, they charge you a luxury fee on your bill, even if you are Canadian.

★★★★★
November 24, 2024

Chris was amazing and took great care of our family!

★★
Local Guide
November 24, 2024

Fries are too salty. Steak and grilled chicken are dry. Shrimp here is worst. Serving time is too long for food that is not worthy to wait for. Price is too much for the food. The place is too dark, the flooring is too dirty and crowded. Waited too long for everything and ended up unsatisfied.

★★★★
Local Guide
November 24, 2024

I think everyone should go at least once. The atmosphere is amazing and very nostalgic. Its very expensive to dine, but the drinks are nice. My recommendation is to get an appetizer and a cocktail.

★★★★
November 24, 2024

Fun restaurant for kids. Our server Chris was fantastic. Kid-friendliness: Great for kids, my daughter is a picky eater and she loves the food Food : 4/5 |

★★★★★
November 24, 2024

Chris was amazing! Kind, helpful and got everything correct. A great spot for kids and adults. Fun atmosphere and good food. Thanks Chris!

★★★★★
November 22, 2024

The Bombay chicken and shrimp was amazing! It was overall a great atmosphere and our waitress Nev was accommodating and personable.

★★★★★
November 22, 2024

Nev was great! Food was quick and fantastic! Nev was amazing!!

★★★★★
November 22, 2024

NEV 10/10 Thank you Food : 5/5

★★★★★
November 22, 2024

Our server was Dawn, she was absolutely fantastic. She made the whole experience wonderful for my 6 year old daughter. The food was great and the atmosphere was so much fun. Highly recommended.

★★★★
November 22, 2024

Nick was amazing!!!!

★★
November 22, 2024

We went to The Rainforest Cafe last spring and had a bad experience. When we walked in the atmosphere was nice for my daughter to see. They sat us in the back and said that they were just having a meeting so the waiter would be awhile. We were ignored for almost an hour until we just decided to leave. We hadn t even ordered. The prices were astronomical anyway and nobody ever showed up in almost an hour, not to even check on us. My daughter was getting really tired. We won t be going back. Kid-friendliness: I m sure it would have been more kid friendly if they would have even come and take our order.

★★★★★
November 22, 2024

Nev was nice!

★★★★★
November 22, 2024

Nev was a great waitress

★★★★★
November 22, 2024

Nev was amazing!

★★★★★
November 22, 2024

Nevena was the best server! Thank you

★★★★★
November 22, 2024

Nev Da Best

★★★★
November 22, 2024

Amazing atmosphere and great service, Chris was excellent!

★★★★★
November 22, 2024

The service at this place was great! Loved the food and Nev was very nice to our kids let them explore the place. Would 100% come back - 10/10 recommend

★★★★
November 22, 2024

Fantastic filling food, very accomodating for children. Exceptional service by Nev Kid-friendliness: Equipped with kids menu

★★★★★
November 22, 2024

Chris was awesome!!! Loved the thunderstorm. Reminded me of simpler times.

★★★★★
November 22, 2024

Silly and fun Dietary restrictions: Allergy friendly :))))))) Food : 5/5 |

★★★★★
November 22, 2024

Great experience, food and service. Thank you Chris! Food

★★★★★
November 22, 2024

first time at a rainforest cafe and i had a great time! & our server nev was amazing

★★★★★
November 22, 2024

Chris was the best server! Grwt food, great atmosphere

★★★★
November 22, 2024

Chris was great! Definitely made our childlike anniversary lunch a good experience Kid-friendliness: Ok

★★★★★
November 22, 2024

Good food & beer. Angie was the loveliest server! So pleasant and attentive.

★★★★★
November 22, 2024

Fun place. Really good wings! Our server Angie was a sweetheart and took good care of us.

★★★★★
November 22, 2024

Steve was an awesome server!

★★★★★
November 22, 2024

Food was pretty good, accidentally put too much hot sauce on my burger but my server was Ethan he was awesome and you could tell he actually enjoyed being here. Overall, the best part about this place is the service

★★★★★
Local Guide
November 22, 2024

On 9th November 24 , I visited Niagara and during that I checked out this place. The ambiance, the vibe and the service over here is pretty special. I dont consume alcohol but the ones enjoying it can have a pretty good experience here. The look is very attracting itself from outside which will make you enter atleast once. The other non alcoholic options are also good .

★★★★★
November 22, 2024

Niagara Falls Canada in Clifton Hills

★★★★★
November 22, 2024

Amazing experience! We ordered the python pasta and taco salad. The food was delicious! Our server Nev was insanely kind and made the experience 10 times better! We had a great time! Definitely a spot to check out if you have young kids :) Thank you Nev for being the best server

★★★★★
November 22, 2024

Nev is amazing

★★★★★
November 22, 2024

We had so much fun at the Rainforest Cafe Thank you Nick for facilitating this great dinner and giving us the scoop about Niagara! Would recommend the Lava Cake

★★★★★
November 22, 2024

Nev our waitress was great! Great services !

★★★★★
November 22, 2024

Nev was great - attentive, friendly, and brought me a slushy so thumbs up!

★★★★★
November 22, 2024

Dine- In with my family, and my daughter really enjoyed the animal kingdom theme. The food was really god and the service was awesome, the server name was Nerv. I will dine in it again if we visit niagara the next time around.

★★★★★
November 22, 2024

Had such a nice time there! Delicious food and great atmosphere. We were served by the lovely Nev! Would absolutely recommend

★★★★★
November 22, 2024

I loved this place, I havent been to a rainforest cafe since the old one that closed in ajax. Our server Nev was very helpful and kind.

★★★★★
November 22, 2024

Our server nev was amazing

★★★★★
November 22, 2024

Nev was amazing!

★★★★★
November 22, 2024

Nev was really great and helped us choose the best food and drinks

★★
November 22, 2024

The prices were outrageous . The service was slow The food was sub par And I would never return or tell someone to go!

★★★
November 22, 2024

Nev is a great waitress and the service is amazing! However, they didn t tell me that the onions and tomatoes were four dollars extra so if you get add-ons make sure you know the price

★★★★
November 22, 2024

Our server Nev was a sweetheart - great experience.

★★★★★
November 22, 2024

Vedanshp was an incredible waitress! She was very attentive and personable. Very sweet person. Thank you so much for making my visit a pleasant one! :)

★★★★★
November 22, 2024

What a fun atmosphere for the whole family! Shona our server was awesome and made us feel at home! Just note for the kids menu not all options are included. A fun end to a great day of adventures on Clifton Hill Niagara Falls!

★★★★★
November 22, 2024

Zac was great!

★★★★
November 22, 2024

Nick was our server and realized we were taking our time so he kept us in a rotation to check in every few minutes to calmly and politely asked if we needed more time. He also made sure all our items were brought out at specific times that we asked for to avoid distraction to our 2 year Olds eating routine. The wife and I loved the atmosphere but the little one was not as fond of the simulated thunder and lightning storms, but thankfully they werent on long and he settled quickly. Overall it was a lovely lunch, my Pastalaya was very tasty and the spice level was just perfect, and the interactions with the animations and live animals at the restaurant was a highlight for our Toddler. We did wish we could have bought one of the Rainforest Café Character, three divided sections, kids plates from the Café store but was told they either didnt have them or they were discontinued. It would have been a nice childhood momento for our trip. Thank you for making us feel welcomed.

★★★★★
November 22, 2024

Enjoyed a birthday meal with the love of my life! Such a great experience eating with the wild animals :)

★★★★★
November 22, 2024

Chris was an excellent server!

★★★★★
November 22, 2024

Nev was great! She was very personable and kind. Food came out in a timely manner and was very yummy!

★★★★★
November 22, 2024

Wheelchair accessibility: Had easy access Food

★★★★★
November 22, 2024

We loved the experience here. Our waitress Nev was very friendly and helpful! The food portions are big too so it s good to share

★★★★★
November 22, 2024

Nev was fantastic!

★★★★
November 22, 2024

Dietary restrictions: Great job with egg allergy!! Food