Chuck's Roadhouse Bar & Grill in Niagara Falls

My fish looked like yesterdays and over warmed up. The hamburger was almost burnt the fries have been sitting all day and warmed up. WORST meal ever. Will never go again and will never recommend. Horrible meal. Might have well just thrown away 30 dollars, as a matter of fact most of it went in the garbage

My last visit was not what i expected. We ordered few appetizers along with beers. The beer was cold and chilled which i loved. However, the appetizers portions were reduced to half. We ordered spinach dip, nachos and wings. The spinach dip had only 5-6 pieces of bread and half the size of dip. The nachos were also less than normal. I forgot to click pictures but we were very disappointed as we love going to Chucks. I did not know that this location reduce the quantity of appetizers after 9 pm. Other locations does not do this. Service was good and ambience was great just the portions need to be checked!

Can t beat the price of their drink specials

Very sneaky fee. The percentage is not shown on the main menu. The menu with the percentage of the fee was not provided when we ordered food. Also, the dipping sauce was not provided for the fries. When I asked, the server said there is no sauce for it. What a ridiculous place.

I liked the late night happy hour appetizers

Love Chuck s. For Niagara, prices are very reasonable. Will always return.

Thoroughly enjoyed our visit to Chucks. Our server was prompt and very hospitable. The food ordered came out quickly and was cooked to our request. The steaks were tasty and well trimmed...no waste here. Our dessert servings were huge...honestly they could afford to be smaller after a substantial meal. While not crowded, the restaurant can be a little noisy so conversation can be difficult at times...hey, its a Roadhouse so, I guess, to be expected. The place was clean although I did not need to visit the restroom so cant comment beyond what was visible. All in all, it was time well spent and very affordable. Chucks was a hit and we would definitely return.

The food was great. Great service.

Extremely busy. The server was great. Food (at least my chicken Skillets) was a small portion with no side

I ordered the sirloin and lobster. The steak was cooked perfectly and had good flavor. The lobster was surprisingly a good size for the price. Sides are extra and I ordered the baked potato and onion rings. The potato was very large and the rings were nice and crunchy. My only complaint is that a vegetable or a salad does not come with your meal nor did I see them as an option. We didnt order appetizers, but someone close by ordered the chucks nachos and it looked like a very large portion. The staff is very friendly and accommodating.

The food was great and all was good until they forced me to tip. The waitress who served me added the tip to the amount. I was happy with everything and was willing to tip. But when you add the tip to the amount yourself and then give it to me, I wouldnt want to tip you. I wouldnt even want to come back. Give the customer the choice to tip. This was horrible.

Good food for reasonable price

They was closing the place before 10 pm and was suppose to be open till 11 pm

Always consistent

Absolutely in love with their mocha ice cream. The portion size is incredible for the price and offers something completely unique as compared to its competitors. Also, it is so budget and pocket friendly since all of their appetizers are 50% off after 9 PM making it the perfect spot to satisfy your cravings without damaging your bank. :)

I am torn. Cause when we eat there the food is amazing. However my wife went for dinner, and got me a poutine to go ,and paid for extra cheese . Well my take out dish was half full with barely any cheese. Well you can tell from the picture how pathetic it is. Never again.

The cooks can not cook a steak according to how the customer orders it, and wait staff just looks at the customer like they have 2 heads. Fix the order or offer a resolution for an 80.00 bill when the food is wrong and waitress has no idea how to respond to the customer. Poor service! Food

I had the steak and lobster. The portion was too small for the price but tasty. Good overall experience.

Chuck s Roadhouse is one of my go-to spots for great food and service! The prices are very reasonable, and the staff is friendly and efficient. I ve tried a variety of dishes here, including steak, lobster tail, ribs, chicken wings, and more, and everything is consistently delicious. Another bonus is the free parking in the back just let the parking attendant know you re dining at Chuck s, and you re all set. Highly recommend! Parking: Parking lot is in back of restaurant.Just tell attendant you are going to dine at Chucks Roadhouse and parking is free.

Good value. Food was alright

The ribs rack was amazingly amazing

Parking: Personal very friendly, and grate service. Kid-friendliness: Yes Recommended dishes Surf and Turf Parking space

Always a good time at Chuck s

What a place to go for a meal and drinks, all the waitresses were so accommodating and friendly, served quickly with a smile and so laid back, always made sure we never had an empty glass, we went every night whilst there, such good value for money and the food was spot on, amazing place

Ordered the steak and lobster Tale Absolutely delicious And for dessert the Famous Buckaroo The prices are excellent the service is great the food is top quality And the beer is cheap what else can you ask for

Terrible service it was a Saturday night so I d expect them to be busy especially in a tourist town but you think by now they d staff appropriately . I m not sure what was going on as the server who was in the next section seemed to be great and attentive with her tables but the gentleman serving us seemed like he wasn t even aware he was at work . Slowest service and honestly terrible plating of food . I ve been at the chucks multiple times in our hometown and it seems like they put more care in to their service

Best niagara rest

Better than fast food places and same price.

Good price for quality and service

This was a really nice place to go!! I was visiting for the day and decided to eat here. The food was good and the service was especially nice. The bartender was kind and made sure that I was taken care of. Recommend

25th Oct: Today the beef was a bit overcooked but overall its still a wonder experience. 22nd Oct: I came here again today to have their cheeseburger... Superb... 21st Oct: 1 word - awesome... Exceptionally delicious... The meat was tender... The sauce was kinda unique... Totally value for the price we paid... Although there are only 2 waiters, somehow they managed to run the whole restaurant very well...

Our server was Jacob and he was excellent. Very friendly and attentive and gave us some personal recommendations about what to see on our ride back home to Toronto. The food (we had half price apps after 9pm) was pretty good, especially for the price. We had tempura shrimp, deep fried pickles and to die for buffalo chicken quesadillas. Beer was cheap and we watched the end of a hockey game, they were also showing football. It was busy, but not overcrowded as we went later on a Thursday night. Id recommend this location for affordability, service and it was a short walk from our hotel in a good location.

Food was good. Pricing is great

Nothing to write home about. The steak was burned to a charcoal on the outside, and the meat was so chewy and full of tendons. The philly cheesesteak does not resemble one, not even close. Go to McDonalds instead, the quality is comparable, and youll pay half.

Food was good it s in a busy location so service was excellent for how busy it was staff was friendly and inviting.

Lobster was charred and I had to use a steak knife to cut it. Most unusual, but the melted butter helped! Our server, Delia, was a delight.

i recommend nothing this place went downhill so fast it s insane

This was hands down abysmal. First when I walked in the place there where workers that eyed me and my poor kids down like they did something wrong after I sat there and waited an hour just for my water this angry waiter came up to us and was just rude I was just trying to get a coke then they gave us this. My poor kid drank it

Accommodated our hockey team and did a great job getting orders out quickly. Food was delicious and prices reasonable.

Tables sticky ,bad food quility , cheep meet used

Ate at the bar and had drinks. Food was good and drinks were great!

Delicious, affordable food Nice restaurant

Absolutely amazing place food was great and staff really nice! Love it! If you visit Niagara falls, you really should go here!!

Food was good and waitress was very nice. Please be aware that an Indian man was in the Chucks parking lot with a sign saying Chucks parking $5 . We have never needed to pay for parking for a restaurant before (especially this one considering we ve been here before in the middle of tourist season) so we totally just walked right past him hoping he wouldn t say anything. He didn t While leaving about an hour later he was gone. Realized then that it was a scam. Please be cautious and remember to never pay for restaurant parking (unless confirming with an employee first).

We love everything about this place and come here often. Great staff too. Food is great and the prices are even better. Lots of specials. They really treat you good here. Highly recommend.

We come here often service ,food, and staff are great. The portions are huge and food comes out great. The owner Raj is very friendly and cares and makes sure everything runs smoothly. All the staff are extremely friendly. We will always recommend this chucks to friends and family. Ashly, Kelly, Nick, Brooke,Owen,Jarred , Hailey,and Sage and Chrissy all fantastic

I had the steak and lobster for 25$ it was delicious and I ended up taking half the steak and potato home for next day l Iunch Vegetarian options: I had corn it was nice and crisp Kid-friendliness: There was many families there the day we went

Went to familiar place we love in our hometown, and it was great. Lobster was overcooked, but thats happens frequently at Chucks, but the filet Mignon was so so good. Highly recommend this restaurant..

The price is right! Great place to grab a bite after a fun bills game

If you like salt. Your guaranteed to get your share.

Family dinner on Saturday. Everything was fantastic from the moment we arrived. Cant beat the prices for quality food

Thank you guys for everything, everything is very tasty and cute, we wish you better development and prosperity, thank you for everything

Absolute insider tip in Niagara Falls!

THE best food and service we have had experienced in Niagara. Prices were really reasonable. Highly recommend Chucks cheesesteak!

The steak was nothing special - its just OK. I ordered a strawberry margarita and it tasted like cough medicine mixed with alcohol.

Pork ribs have stiff meat and the beer is lukewarm.

they nickle and dime you for condiments and extra sauces. the prime rib burger is slider size. they were out of all the half priced appetizers which is odd if its something they advertise largely on their menu. they were also out of the regular sides for the meals, so you were forced to upcharge for their premium sides. we thought we found a place that was cheaper than the other restaurants, but was mistaken. dont listen to the other reviews.

Everything was amazing. The food came very quickly and it tasted great. The staff is super nice.

Both the owners (Raj and Harry) are very kind hearted and helpful with the customers.. they always listen to problems and try to solve them in a polite way ..

I don t know what to say other than shocked as a server. I tipped 15% usually 20%. No ketup no napkins. Had to ask for refills on drinks. My friend ordered a steak medium and it came out raw. Management offered $6 off not worth it but we felt bad for the server. Not to mention that our food that we ordered 1 hour before our extra guest came out before ours. Server said the kitchen ran out of paper . As a server I would NEVER serve a dish ordered after 4 mains before that.plus management LIED and said they would discount our food for being an hour late but never did. Never coming back. Shame on the management. Waiting for a refund

Wife and I went on the 28th of September and had a decent time. Server was friendly and attentive. We had a the chicken burger and the bacon cheese burger. Fries were not edible super hard and possibly overcooked. Overall a decent experience and worth another try!

My first time at Chucks and it did not disappoint. All of our steaks were cooked to perfection, sides were super fresh and the beer was on special. With great service to boot!! I will be back.

Great food, friendly staff, and clean restaurant. Highly recommend!

It was such a relief to have decent food for a normal price in Niagara s. The service was quick, atmosphere is great. The wing plate comes with enough pieces of sweet and very mildly spicy wings and they were cooked to a perfect crisp. The drinks are also worth trying. The location is also convenient if you re planning to walk from the falls.

Excellent ribs and great service

Waiter was great, food was great, service was excellent.

Awesome place! The desert was Devine!! Food

Waitress was great. Food not so much. Had chicken tenders that more resembled chicken jerky dried, crunchy, flat, and thin. Fries tasted like they had been sitting for 30 minutes not hot and chewy texture. Really disappointed.

Went to chucks tonight. Planned to stay for the Monday night nfl game. Ordered moa sticks with an extra dip. Dip didn t come. Waited for over ten minutes and asked a hostess to grab the dip. Drinks were empty while we waited for the server to show up. Ordered fish and chips. Was glorified fish sticks. Frozen and not battered in house. Again received food but the server didn t come check on us for almost 15 minutes/ I ate a few bites of the fish and all the fries. When she finally showed up I asked if it came battered frozen she said yes. I said it s really not great and can I replace the fish with a sandwich (no side because I ate the fries waiting for her to table check). She came back with the fish and said her manager would not replace or refund. Honestly service was terrible and do not ever order fish and chips. (Yes I get it, chicks is known for burgers and steak . But fish sticks being offered as fish and chips is just wrong)

Very nice place we ordered steak and ribs+ wine !We really enjoyed the steak and baked potato.We had a very friendly and pleasant waitress. The order was brought quickly! We paid about 100$!

Excellent experience, dishes of notable quality, good beer at a discounted price, excellent service

Had a fabulous experience at chucks roadhouse in Niagara Falls, we usually frequent the st.catharines one, but were in the neighbourhood last night. Everything was great from start to finish was great and the price was definitely on point. Not to mention our awesome server Rocchina, who was professional and hilarious, but totally made our night!

For your buck a great deal...surf n turf filet cant be beat. Rivals a la cart fine dining. Ambiance lacking but a buck saved is nice. Great food and service.

Best sirloin

$4 for a beer! Seriously you cant go wrong. The venue had a laid back chilled atmosphere, nothing was too much trouble. The food, based on the price point (cheap), was pretty good. We will definitely be looking out for Chucks Road House, as we travel further across Canada.

Really cool place. Food was good. Fair pricing here. The place looked and felt really nice. I enjoyed the good service.

Good appetizers after 9 or 10? Friendly staff and specials. Enjoy.. Food : 5/5

Everything was great. Enjoyed our time there

Cheap and cheerful. Close to all the fun places on Clifton Hill. Food is really good for the prices. A good atmosphere and staff are always helpful and friendly. Definitely recommend if youre on a budget or even if not! Visited several times over our week stay in Niagara.

Went for dinner last night...great atmosphere which was made all the better by the server Rochina. She was prompt, attentive and kinda funny too. Great night.

Me, wife, 2 kids went to eat to try somewhere new. Saw reasonable reviews and price. Got the youngest chicken tender meal and the adults all ordered the top sirloin steaks 7oz. My toddler wouldnt touch the chicken fingers which were not only cold but had no real meat to them, basically gristle fried up. His fries were hot and fresh though. Then the steaks came, looked different than what I expected but each place has their own take on seasoning so whatever. We cut into them and they appeared to be cooked as ordered. We each took a bite..1 bite. It was the worst steak of our lives. All 3 of them were so bad we literally went to walk out without paying but I wanted to speak to the manager. They told us there were no complaints from anyone that day and that it smelled ok to him. Sadly this was about 20 minutes ago, my stomachs still churning, the wife and daughter are burping up foul tasting meat taste. My guess is the steaks were bad meat as they almost tasted sour or like they were marinating in vinegar. Sadly the result, still ended up paying for half my food, despite no one eating any of it. I would NEVER recommend this place to anyone. I regret taking my family here

First time there and everything was amazing from the brucheta bread to the chicken an ribs. Our server Chey was amazing from her first greeting us to asking us a couple times how things were. She was always smiling and was very polite. Will go again for sure

Be careful where you sit. The air can get cold. Food was ok. Prices typical for area.

Great roadhouse, excellent service, best quality for a good price

My food was delicious(steak)... others at my table said food was really dry (burgers)... server very friendly...cheap drinks!

Fabulous! Spinach and artichoke dip appetizer with Filet Mingon! Wow! 10 out of 10

Every time I pass through Ontario, I stop at their place. Incomparable value for money to date... For good meat and good beer, at reasonable prices. This is the place to come. In addition, the welcome is always very good.

Food was very poor but management was very understanding of the situation and recovered the situation in a professional and respective way to understand the customers needs. No hard feelings. Thanks Parking: Dont park near loading area.

Half off apps after 9pm - cant beat that!

Chill atmosphere. Great bartenders and servers. Cheapest food and beer in the area for sure and the food is pretty decent too! We came here multiple times in just a 3 day stay.

Filet steak asked for medium got a dry piece of jerky. Fries were soggy and cold. Lobster was dry and crunchy. Ughh big mistake coming here.

Angy! Seriously the best server, my glass was never empty! Thank you for your outstanding service, we ll be back!

Exceptional food at a great value. Friendly roadhouse atmosphere.

Their salads were really great, as well as their philly cheesesteak !!!

Great local spot. Friendly servers. Relaxed atmosphere

Good prices, especially the half price apps after 9! Typically quick service even when fairly busy.

Was quite disappointed with the food quality and quantity. The spinach cheese dip starter had barely enough to feed two and my rib and wings combo was more fries than food. The ribs looked starved and the wings dry. Dessert was nice but its fat and sugar, you gotta be an idiot to get that wrong.

Omg over a period of time tried all there steaks mmmmm cooked perfectly and the prices are at least half of other steak houses highly recommended

Brilliant All very good and at a good price Exceptional service

Been here for the second time and food is always good same with the service! Parking: Parking free when you eat at Chuck s. Food : 5/5 |

Food goes downhill every time we go. the only reason we keep going back is for the good deals on beer and its close to our hotel we usually book

The food was good. Steak was a little dry, but everything else was good.

Good and cheap food

Excellent food and customer service

Very clean and tidy place! Will come back

I don t usually complain, but I had a particularly disappointing experience at Chucks recently. My friend and I sat at the bar, and despite the bar not being busy and several servers available, no one came to take our order for 35 minutes. We noticed one server, a girl who appeared to be around 5.4 feet tall white, attended to other patrons who arrived after us and engaged with them warmly. However, she or any other staff did not approach our table at all. We felt embarrassed and neglected, as this was unlike any experience we ve had before. It was truly disappointing.. Lastly , after waiting for ages another server came to take order.. Location: Ferry street Niagara

Its my favorite restaurant Vegetarian options: Dont know Parking: Its very nice Kid-friendliness: Forks Wheelchair accessibility: Forks

I arrived in Niagara Falls late at night and didnt have the opportunity to explore the food offerings before most places closed. The impression is that the offers mostly go under the designation fast food. Ended up at Chucks Roadhouse where I ate steak & lobster incl. baked potato + 1 glass of wine The food tasted good, was well arranged and it was the right size on the portion The room was full of noise and had a slightly worn feel

Fab food great service and beer

The place is too cold and i did not like the staff. It might be a good place to drink a beer, but not to eat. Prices are low, food is average. Food : 3/5

Always a good time just not too impressed with their special homemade tax!!

8oz rib eye steak and lobster on one plate for $25! It is offered at an exceptional price. The taste is also perfect. Its no wonder that Niagara Falls tour guides and sightseeing bus drivers recommend it. Best cost performance! This is a shop.

We had a terrible experience at this chucks and won t ever be back! We had called to see if we could get a reservation of 16 people and got hung up on twice (by so called a male manager) before I could get an answer as to whether or not we even could make the reservation. My husband had to called to be able to find out, we could not and that we had to come to the store to get put on a waitlist. That was totally fine with us as we were only 7 mins walk from the hotel. When we arrived, we were to be told we were too big of a party to go on a waitlist. I then ask to speak to manager who apparently had to pull some strings to be put on a waitlist. We were told that they could accommodate us all at one table even if we had to wait longer for it. We then get seated at 2 separate tables and I asked to be moved to a table that was leaving which was a table of over 20 people. We got told there was a bigger party coming in to sit there. We then watch the manger reorganize the table to be separate. I approached the manger and stated this is terrible service as we told them we would wait longer for a full table! You can do it for a different party but not for us. Not fair! We waited the 2 hours to be seated (separate) and had terrible food delivered to our table. Many apps were very over cooked (steak bites, nachos, shrimp tempura). If a restaurant ever hangs up on their customer (let alone a manager ) is terrible surface. Our table spent over $1000 in drinks and food. You should never treat a table disrespect, let alone a table of 16 people who all drink!!! I would appreciate if the head person of this restaurant as the manager would not give me his name.

First time at Chucks I was pleased with the spacious layout and it wasnt loud so we could have a conversation. Service was excellent, the food was good. Im hoping we will be back.

This restaurant provided us with the perfect lunch after our city cruise. The T-bone steak, which I asked for at a reasonable price and cooked rare, took me to heaven.

Food was tasty and delicious. Their pan bread is one of my favorite. The chicken quesedilla was so good.

The place where you eat excellent types of meat and excellent beer. The staff is fast and courteous. I ate and drank very well.

We wanted to get away from the touristy area and we are so glad we found this place. I had the filet mignon and it was one of the best steaks I ve ever had! Not only was the food delicious but the bartenders were really personable and friendly.

Great atmosphere, sports playing on the multiple TVs, friendly waitress, really good food for a very competitive price ($7 for a stein-sized beer). Would recommend to anyone visiting Niagara!

Great service and dinner.

Great pub in Niagara. Good deals on food and drinks. We had Wednesday full rack of ribs $15cad. Yummy. Worth a visit.

Food poisoning, food poisoning, food poisoning. We walked into the restaurant around 8:45, the hostess provided a buzzer, but failed to write down our party and activate. So we patiently waited, annoyed. We ordered and two of three in our party were violently ill for several days. I should have known better when I realized the food came cold and the fish n chips seemed double-fried. Lesson learned.

We didnt eat so couldnt rate properly. However, service was fantastic. Will definitely go back

I came here to eat steak with my wife and kids. It was my first time eating steak since coming to the U.S., so I was really looking forward to it. The steak didnt look bad, but it was too salty for Koreans to eat. My kids tried it too, but they couldnt eat much because it was too salty.

$25 for surf and turf, good for and a good deal for the money. Good size lobster tail. Also, whole rack of ribs, as Wednesday is rib day, great taste at a great price. Wait staff all excellent. Very friendly and clean place.

Ugh

The food is usually good had to send a steak back, could not chew the first one. Still cant figure out the hidden 3%, just charge the price you need & dont make ridiculous excuses.

Had a great last night dinner here. Food was plentiful and yummy. Waiter was very nice.

First off, the food is gery good considering the prices. The staff work hard . Those ladies and men Rock that place ! The tall skinny bald headed manager .. Mmmm not so much !! alot of chatting up with the bar crowd ..Im really confused as to his role. Anyway I enjoy going there .. its a bit loud at times. The acoustics dont really work if youre in the bar area and just want to have a quiet conversation . Our servers were Jordana and Hope , because of them, and the great staff chucks has employed, we will keep coming back .

Dinner Time

Excellent service, food and price.

Great food, nice atmosphere and fantastic staff packaged in a great deal! You get amazing value for your overall experience!

We love Chuck s. The food is great for the price, the beer is always cold, and the drink specials can t be beat. For the price you really can t beat Chuck s. It s cheaper than most fast food joints these days! Kid-friendliness: The staff are always great with kids, and the kids menu has everything kids want.

Very good meat, reasonable prices and very friendly staff! Compliments! Highly recommended

Great location staff are friendly and nice food is excellent

Nice spot to go to for late night food and drinks. The drinks are reasonably priced and poured generously. The food we ordered was good. I would definitely go back when Im in town again. The only thing that made this review not a five star is the waitress we had was not very attentive. After we ordered our food and we were done we tried multiple times to get her attention. We finally got another waitress that brought her attention to us.

Very nice steak house. Food and beer were excellent, the service friendly and professional

Food not hot enough Reasonable pricing for an emergency! Chicken was tender Atmosphere was nice Food : 2/5 |

Good steaks at an incredibly good price in Niagara Falls. Except on the weekend it was hectic and the steak was a bit burnt. But we still went back on Tuesday because it was always really good.

Had a awesome chicken tacos on Tuesday night I enjoyed it my friend and her family enjoyed there meals as well Brooke our server was amazing and the atmosphere of the restaurant was spectacular the food was to die for

As in other restaurants that we have visited, everything is great: very delicious food, unbeatable service and good prices, without a doubt it is a highly recommended place to have lunch or dinner at a good price.

Good food & owner is a very nice person. Unbelievable half price appetizer after 9pm. Overall very good spot to have meals.

food is so good,and the staff was amazing,

We both had the 7 oz sirloin steak with lobster tail. For the price theres not really anything to complain about. The steak was good(obviously not the Keg), the lobster tail with melted butter was surprisingly good, the fries were just ok and the corn was good too. I had a dirty Martini which was a little on the salty side. The Wayne Gretzky Cabernet Merlot was really good and at an excellent price. The atmosphere is great and the service was fantastic. Excellent place to go for good food at a great price point while in the Falls.

Had the burger was average at best. I asked for extra pickles on my burger got 1 extra AND was charged $.99 for it.

The food are really delicious. And Raj is very kind and accommodating to us. Good job Raj

Cool place to stop in for a drink. Mozzarella sticks were fire but the garlic and cheese bread was soaked in so much grease I refused to eat it. Its more like a garlic bun topped with cheese. The servers all seem to be in their own world and nobody was really staffing the bar. I recommend this place to someone with a bit more patience than me. The server who took our order was great and made the experience that much more pleasant.

Went for dinner in a weekday. Place was busy but no wait time. Staff were courteous but lacked just a smile! Ordered the beyond vegan burger and half a chicken bbq dinner. Both came with fries and we upgraded the side to Caesar on one order. All items were reasonably priced and prepared quickly. Taste and presentation were good. The Caesar however was small with just crumbs. Only couple of lettuce shreds were in the small bowl so would not recommend the Caesar side. Overall a good value in NF and will come again. Vegetarian options: Vegan burger and fries

my family and i went in yesterday night for a meal, they told us it would be about a 10 minute wait and handed me a pager, i went out around the side of the building to have a smoke while we waited. after 20 minutes of not hearing anything i go back in and theres a huge lineup and as im waiting im seeing the people infront of us being seated. i go up to the waitress/hostess and ask her if our table is ready, she immediately snaps back at me with immense attitude saying that she buzzed the pager 4 times and i didn t come so im at the back of the line which would be another 20 minute wait. i did not hear a single thing the entire time i waited right outside this establishment. i understand mistakes happen but for her to start full on arguing with me when i told her my buzzer didn t make a sound. she started calling me a liar and being extremely rude. she then offered us seats at the bar which is not comfortable or in any way what we wanted, there was multiple booths available, when i asked to be seated in one of those she continued being snappy and disrespectful so we left and went to grand central where we had a delicious meal. i religiously go to chucks roadhouse and have never had such a terrible experience at any restaurant. i have never had a server full on arguing with me and my family infront of the entire restaurant. extremely unprofessional, i will be letting everyone i know about this experience and to steer clear of the niagara falls locations (theyre both owned by the same people). i am absolutely appalled