Burrito Boyz in Niagara Falls

Awesome taste, quick service and very friendly staff. Best in Town

the burrito that I received was absolutely disgusting, and the food was mushy - it straight up looked like wet dog food .. the stuff did not taste remotely fresh & was burnt

Best burrito ever in my life, experience is very good, and the store staff is very polite. Good management, good quality

Karan Amrit amazing customer service made my order so quick and was so respectful will definitely be coming back!

Bean Burritos were very Good. Staff is very friendly and atmosphere is also welcoming

I came in for an order of 8 burritos. 2 people came after me. They made the orders that came after mine. I was told that they didnt want bad reviews from other customers. That is unacceptable. They were not even apologetic but rather expected me to wait for people that came after me.

The place is under new management and thank god! I ate here before thinking it was dirty, and the burritos weren t up to par with other locations. The new managers are kind, understanding and generous, while keeping their place (tables, bathroom, prep station/kitchen) visibly much cleaner - and having much better food to boot! Highly recommend stopping by just to see how new management makes this place shine! EDIT: came back to the restaurant having new management once again, they absolutely ruined the place it looks almost as disgusting as my toilet after being sick eating here again. DO NOT COME.

Kind and welcoming staff very clean building . Cool little NBA mascots on display too

Awesome food, super clean and organized, always great!

The beginning of this review will make sense, trust me. Me and the guys planned and executed a bike trip from Toronto to Niagara Falls and we brought snacks and the like, but we hadnt had a real meal all day. Cue this specific burrito boyz, our diamond in the rough. We immediately saw the neon sign and universally pulled over to make an order. I dont know the name of the staff working there, but they both pulled through for us and made our burritos exactly to order. Not only did they make our day simply by providing their usual quality in delicious burrito form, but upon hearing our story (and looking at me and doing a double take), they offered us something extra special on the house. They are kind, considerate, and efficient at what they do. The only negative thing I have to say is that these two who worked there tonight arent in Toronto to take my order again in the future. Ill have to return sooner than later, and this time well drive.

Despite being a chain franchised restaurant burrito boyz offers some of the best options Ive had in the city. The owners are great and pay close attention to flavour, consistency and service. Highly recommend this location if your around Niagara falls

Awesome

I dont see why would they not deserve a 5 good people

Food was amazing, fresh toppings and Guac, service was awesome and the restaurant is in a great location on Lundys Lane near the hotel and shopping Parking: Parking is accessible and free.

One of the best Burritos had ever, Bryan and Amrit helped us with the food, they are so professional and do their work with proper care. would highly recommend this place to everyone.

They gave me a really good service, and the burrito was awesome you have to go try it!!

very polite service , staff were great, good food , will return again

Order placed at 7:05 with one customer ahead of me. Served at 7:26, 3 burritos and a quesadilla. Unacceptably slow service will not be back.

These guys are guys are amazing. Consistently great food, happy employees, great tunes, clean kitchen/facilities. Highly recommended

Great food and prices were very reasonable, my burrito was very tasty !!

This place was fantastic. We stayed at the hotel down the road and needed some good dinner. On a whim we found this place and took a chance. This is one of, if not THE BEST burritos Ive ever had. Definitely the best Ive had in canada! Onpy problem is they dont have a location in the states! Please do yourself a favor and try this place!

Went to put my burrito, as soon as i paid i saw two cockroaches appear out of the topping area. absolutely disgusting will not be coming here again.

yummy option! My boys loved it!

Love their burritos and nachos and cheese. The pineapple hot sauce and mango salsa are an absolute stroke of genius. Burrito Boyz is the best, great food and great service, trying their churros for the first time today, I am sure they are as great as everything else. Go see these folks and enjoy their food.

Good food Great service Very friendly staff Food : 5/5

Very nice service !

the food is super amazing. Amazing communication and 10/10 experience

100/10 guys this place is a bank for your buck. the staff were super friendly and the food was made relatively quick! everything was absolutely delicious, especially the mini churros which were 3 dollars! I would go here again as soon as possible. Keep up the great work!

The food was absolutely delicious I would definitely recommend the chicken burrito! I also didnt have to wait too long for my food which was really nice. Everything was quite cheap and definitely worth your money. I loved how there was an electric fan which is perfect for the hot weather. Overall for my first time there I would 1000% go back again.

Service was excellent. The cashier was chill and friendly. Food is good for the price and your wallet.

Every thing was really good

This BB is located just under 2km from Niagara Falls. The food was delicious and the portions large. The staff was nice and it all looked neat and tidy. We ate and drank outside in the sun for $cad 95 ( 66) with 6 people (so 11 pp). Highly recommended!

Great burrito and friendly service. I havent been there in awhile and it tasted just as good. Thank you Burrito Boys! :)

Great night shift people. Loved Amrit and Karan best service

Exceptional experience! The food was not only exquisite in flavor but beautifully presented, and the service was impressively swift and attentive. A true culinary delight that exceeded all expectations. Highly recommended!

Best experience! Customer service on point. Karan and Amrit efficiently handled all the orders with the smile on the face .Made my order beautifully .Highly recommend this location!

Wonderful Service ever in Niagara location Karan & Amrit Really Appreciate their food hygiene and sanitation in store

The customer service provided by Karan and Amrit is The Best. They are very polite and humble while taking and making my order. Must visit to get great services and food.

Great place to eat. Very clean. Very friendly. 10/10

good food, big portions, good price

Anyone coming into Niagara needs to at least hit this spot up once on their visit! The food is absolutely great leaving you satisfied and the owners and staff represent what customer service should be like! 11/10

You cannot say you enjoy burritos if this is not your first choice.

Never go to this palace they give less quantity. Also food is not that fresh say no to this location..

Open till 2AM on Friday/saturday! Loved the little wheel I could spin, even better service from the staff, shoutout to Jen! She was amazing! We got a Quesidilla, shrimp/calamari burrito, and Extreme Fryz! Will be back again!

Great food and great service. Would recommend 5/5.

Just dropped in for a quick bite. Service and food quality was good. I would recommend Vegetarian options: I had ordered the bean burrito

This place is incredible, service is excellent and food is wow wow wow recommend Food : 5/5

Staffs was amazing and helpful. Very professional and kind with positive attitude. They made our dine in welcoming and a happy one. Thank you so much for such a wonderful meal. I highly recommend the location in niagara falls by lundys lane to anyone

Ordered burritos though Uber. Big rip off. Almost $4 for churros - there was 1 small churro I would not have paid more than $1 for, and it was stale. Everything is extra money, the price is not what it seems for the burritos. Won t order ever again.

Good service and great quality of food

Been coming here almost every month since they opened, and this time super disappointed. Super stingy with the toppings and in a chicken naked burrito theres less than half a scoop of chicken added. Skimped on the sauces even tho specifically asked for extra sauces at the table during the order, and nachos barely have any cheese or protein on them.

Always smiling good service

Always great customer service and consistent portions!!

Excellent food

Excellent food! Gluten free options as well. Staff extremely nice:)

Nice food and service

Great service!

The food was great and the store is well maintained. Great service.

Great people. They make our to our specifications.

My bf and I are regulars here and it s always great. The staff is super friendly and always have smiles. Food is awesome as usual, never had an issue!

I tried the jarritos mango flavour it was great

New management is really awesome

Really nice behaviour and service especially the regular chicken burrito is one of my favourite

Delicious burrito and friendly behaviour of staffs

Very good food and service. Food : 5/5

Good & filling burritos. Toppings were decent and good size for a regular burrito. Lovely employees as well. Would recommend. Vegetarian options: Decent veg options.

Outstanding service, the employees were really kind and helpful, the food is delicious, Jen did a really good job serving us and we would definitely come again.Totally recommend!

We had nachos and churros and both are at its best when we have it fresh. The service was good and atmosphere is clean and neat.

My go-to spot for burritos! Customer service at this location is always great and I always leave satisfied!

Jen was fantastic and took great care of us!! Amazing food

Great service under new ownership!

Perfect place when you need a snack !

Good food, good service.

The staff was pleasant. the place was clean. I ordered the Chicken Nachoz take out. Within 10 minutes, the nachoz was soggy & cold. The chicken was tasteless!! Shredded cheese serving suggested scarcity. Wont buy this item, from here, again.

I had a very good experience with their customer service. I would recommend to get your burrito from this location. Food

Great taste and service

This management is awful they dont know customer service and definitely one of the worst burrito so far.... I love burrito it used to be my go to meal but in Niagara falls it is the only burrito boys and the place it self it disgustingly dirty and same there food tastes here.

SO GOOD

yummy.

Friendly service , so YMUUYYYYYYYY.

Burrito Boyz never disappoints. Excellent fresh food and exceptional service. The young people working there are friendly, fast and efficient.

Great food!

Great service

Great food, had the regular steak burrito with the sauces. Large portions and filling. Will be back again

Best staff, clean washrooms and great food. What you need else.

Absolutely wonderful staff! Incredible patience and hygiene! Love the taste! Amazing main road location and their pineapple sauce is a hit!

Ordered a small steak and a small shrimp burrito, shrimp burrito was stuffed with rice and 4 wimpy shrimp, didnt even taste like anything. Steak one was decent.

Thank you Jen for an amazing experience as always! The food is fresh and delicious, and the customer service is exceptional!! It is also very clean! Thanks again and see you soon! :)

It s my first time ordering from this place and since last night I ve been throwing up and feeling sick. It was my dinner and after that my stomach was hurting really bad that I almost passed out. I think I have food poisoning.

The friendly service and great food keeps us coming back.

I ve just moved to the area and have been to this location about 4 times. The food is so fresh and delicious. It s always so clean and the staff are excellent and friendly. Special mention to Ryan!

Always a great visit. Owner is active in the business, food is fresh staff is very polite and make a great burrito

Its my go-to place. Food is fantastic. Service is great! Great vibes!

Nice clean place with space to sit inside and outside that I havent usually seen at the other BB I go to. Clean inside and the server was very nice to talk to. When visiting Niagara falls area will certainly like to go again.

W fry s

The new owners are friendly, and the food is excellent. Additionally, this company hired the cleaning service I work for some time ago. When we arrived to do the job, we were pleasantly surprised by how clean the place already was. Clean kitchen = clean food.

Oh my!! Was biking by and decided to try a few things here, ordered a large steak Burrito, Quesadilla s on whole wheat and Fries. I couldn t even finish the Burrito and part of the fries and I m so stuffed I can barely move! Talk about value for your money! The Burrito is really Delicious and fresh tasting, friendly staff too. I ll definitely be back for more soon.

Wonderful place! Fresh food made to order made with natural ingredients! Excellent value for your money! The portions are very big. I had a burrito and my friend had the nachos. Both were really tasty. The kitchen was very clean. Service was fast and the girl was very friendly and helpful in walking us through the menu and helping us choose what to order! Highly recommend! Im glad to support a local business with good people! Thank you so much!

Stopped here for burrito and vegan nachos huge selection of proteins and the workers are very friendly will come back again Vegetarian options: Vegan cheese & vegan protein

Very friendly owners and food is great. The cleanest food establishment I have ever seen.

Don t waste your money here. They wanna charge u $13 for just chips, no veggies, rice or beans at all, cheap on toppings. I m regular to Burrito Boys everywhere else. This is the worst of worst. There are lots of Mexican places around enjoy there. Save yourself. Food

Burritos was delicious, customer service was awesome .

I recently visited this place and was extremely disappointed with my experience. Not only was the service lackluster, but the portion size of the burrito bowl was laughable. It was as if they were trying to ration out every last bean and grain of rice to save on costs. I left feeling hungry and cheated out of my hard-earned money. Save yourself the disappointment and find a burrito place that values both customer satisfaction and a decent portion size. Amrit was our server.

Really cool place, the music decor and even workers all fit the vibe. The lady taking my order was also super nice and thoughtful, really good service. :)

Good and healthy food. Awesome sizing. Restaurant is very clean.

excellent service excellent food just plain worth it check it out !!!!!!!!!!

Yummy and a lot of food

Head office. Take notice. This is the way a franchise should run. They let me pick my toppings at the food counter not at the cash register. I ordered the halibut. He took his time cooking and preparing my burrito. It was hot and fresh. It was the best burrito out of all the burrito boys I have ever visited. Go back to the way you used to serve the burritos. With care and communication with your customer. Nice work Burrito Boyz Niagara on Lundy lane. I m coming back for lunch tomorrow.

Customer service is really great and food is fantastic . Really loved the place . Vegetarian options: I liked the vegetarian burrito with mango salsa .

always great service, and accommodated our request to lower the volume of the music in the lobby while we ate without hesitation. We had a great meal together there :)

This place has really changed since I was last here. New owners and the difference is night and day - super clean and the staff are really friendly. Definitely recommend a visit!

Friendly staff and I like their selection of meat

Delicious, efficient. Happy to stop by often!

Burrito Boyz is always champ. New owner and new staff. This store has definitely improved a 1000% recently. keep it up

Great food, great service, super clean, amazing prices.

New owners are so nice And the food is too notch I ve gotten everything Emerging is good Pic if of nachos Fresh ingredients!

Great service and food. Nice little spot you can look out the window.

Great service friendly and everything fresh

The second you walk in you can tell & smell that the place is clean plus the food was amazing, fresh vegetables & protein along with the fries as well so gooooood!! These guys know what they re doing!!!

Awesome staff tonight! Very helpful with my order. They ve got great nachos! Super fresh toppings! My husband and I loved every bite!

Under new management and boy what a difference in quality.... its soooooo fresh and delicious, the rice and meat wont break a tooth off and they arent cheap on toppings..... Im so glad I went in to give it another shot. amazing quality, value and great customer service. Stop in you wont be disappointed!!!!! Im still thinking about my burrito from last week

We need a Burrito Boyz in Quebec Very good and chicken burrito was a bazooka tabarnak

Stingy on the toppings cold burritos poor customer service never going back

Best sweet potato burrito

nice and clean restaurant

The service was great, the store was clean, toppings were fresh, and the food omfg mmm so good. Oh yes the prices are very reasonable. We are very happy customers and super full

I love the chipz n dipz with both nacho cheese and salsa. Great options to choose from their assorted menu.

Amazing! This was the best burrito Ive had, and Im a fat guy

My husband just had the pulled pork burrito and he said it was awesome!

First time trying this place... definitely NOT The last!! Delicious 110% everything was better then imagined. Vegetarian options: Many vegetarian options to choose from!! Parking: Entire open lot on side of the building. Plus street parking along the other side. Wheelchair accessibility: Theres wheelchairs parking but no entrance.

Amazing Food

Probably the most rude interaction Ive ever had with staff. Absolutely disgraceful. Order was messed up, called to inform them (asked for gluten free wrap, but they made it with white and gave a gf pita on the side as if thats something that makes any sense at all), and the guy behind the counter was beyond hostile and rude. Extremely confrontational. As someone who frequents this place (which was even acknowledged by the female staff member who was very nice) this guy still was ready to fight over this. Wont ever go back there again.

I have been going to this location since they opened. The food and service is beyond my expectations every time. Just got chicken burrito today and the guys in the back recommended their special pineapple hot sauce..oh man ....that was AMAZING .Its nice to see that they really care about their customers and providing QUALITY food. I recommend this place to everyone and do try their special sauce if you like little kick in your food. Guru

Excellent food. Ingredients always fresh. Generous with toppings, especially meat/protein choice. Staff is friendly, particularly the owner who is there nearly all the time. My family and I are happy regulars.

Excellent food with great customer service fresh and healthy very reasonable prices

Today was my second visit to the store and it was not as expected because the girl who made my order she was not at all interested to the job and happy. When I told her I need toppings on table she herself didnt say anything but her expression said alot. Any how when she started making she was about to make the bowls first. I mean cmon its common sense make the burrito first which is gonna take time. Bowls are just preapred meals takes like a minute. When I said her make the burrito first. She got offended. I myself worked in Burrito Boyz and gave the best service I can. I expected same from them too but it was horrible. I got least ineracted with the guy working, but he was the best Ever. On my First visit he made the bowls with love and it tasted amazing but today they were ridiculos. Complete waste of my 28$. Should teach new girls customer service just like the guy had big smile on face. I hope it reaches the Burrito Boys Head office and they will see to this matter.

Good food and good service

Very nice service

Very delicious food and very good service

Just got my food smells delicious and looks crispy

Fabulous taste. One of the best burrito place in niagara region. I recommend everyone to must visit and try. Great Customer Service. Cheers Burrito Boyz.

Love their chicken bowls and burritos. Its very healthy and the owners are very attentive with amazing service.

Live down the street and usually get their bowls, excellent service and excellent produce every time.

I visited this place and had a burrito that was amazing also the girl named Pooja is such a kind heart person and the way she spoke to me is lovely. She treated me and my friend and also helped us to order as this was our first time. Also, that was the best burrito and quesadilla we had. Will definitely gonna visit again.

Staff is really good and supportive only the outer area for sitting is really nice.

Awesome place, great music,amazing customer service. Value for money ^_^

Great food

Very nice service and very good food

Was very busy when I visited long wait but kind staff and great food

Best food I ve had in Canada! They were so friendly and helpful! No rushing. Got exactly what I ordered no issues. When I come back to Canada I will definitely hit this spot again!

The food was great. Chicken nachos were awesome. Portion sizes are perfect. And the workers were super cool !

Not worth money. Will just get lettuce and rice more and less of what you actually want. Very slow service like they don t care. Never coming back again. Used to get burrito bowl full. This time half of that and full of rice and lettuce. Worst of them all.

Best customer service !!! Must go and try out the burritos.

Our family love this food so much!!!! This is the best food we ate in Canada so far!!!! The parking is free and we get the food very quickly. This store won a lot of prizes too. Definitely you should try it in Niagara Fall area. It is just 10 mins drive away from the fall. Parking: Great!

Great service as usual fries supreme amazing

This is my 3rd or 4th time going to burrito boyz since moving to Niagara falls. I am always impressed with the customer service and how friendly all the staff are. Also today was my boyfriends birthday and they surprised us with some chips. Thank you for always giving us the best experience!

Very clean, polite staff, super allergy friendly/careful.. had the gf bean burrito.. was amazing.. sorry no photo.. ate it to fast lol good prices also!

Burrito Boyzs disappointing experience was exacerbated by their unprofessional handling of veggies. Unlike other burrito stores that use a scoop for precise distribution, Burrito Boyz employees used their bare hands, leading to an unsanitary and unappetizing preparation. This stark difference in approach became apparent as I witnessed other stores meticulousness in adding ingredients versus the careless and unhygienic practice at Burrito Boyz. Such disregard for basic food safety ,quality and quantity only further solidifies my recommendation to avoid this place altogether. Opt for establishments that prioritize both taste and cleanliness for a truly satisfying burrito experience.

Been to burrito boyz for the first time. I had mega fryz extreme. I had the best experience ever because the employees were so friendly and guide me well good.

Great service, great food.

I love burrito boys, but the service and portions sizes at this location were disappointing.

Not up to par with other Burrito Boyz locations like Toronto. Rice was undercooked and hard. The beans were also too dry.

Amazing food with super friendly customer service. The bestest burrito I ever had, till now.

This place can get an award for skinniest burrito in ontario. Not even a friendly hi or hello in the name of customer service. Soon burrito boys will become subway the way all the franchisee are compromising with quality and quantity

Went there with my family absolutely amazing food ..!! Specially Fries with chicken

Always a good option no matter the location. This spot was great. Good vegan options.

ain t real friend food (im friend)

Portions of burritos are great and filling, always fresh toppings and served with professionalism. Thoroughly enjoyed my meal there.

I purchased a halibut burrito with the works. I took it home only to find that the fish was clearly not freshly made as it was cold and shriveled up and dry. The amount of sauce made the whole burrito soggy and there was a definite lack of toppings. The amount of lettuce made the burrito look filled. It was the most disgusting burrito I have ever eaten! My husbands burrito was not much better, but at least the chicken was hot. My sister ordered the nachos with the works and the same thing happened to her. There was a definite lack of toppings other than lettuce. A customer should not have to hover over someone making their food, but in this case it is necessary. I will not be going back.

Rice was greasy, lettuce was soggy, ordered both beans and hot sauce and got none. Will be sticking to the St. Catharines location.

tried the place with my office staff..!! amazing chicken bowl and steak ..!! best burrito boyz experience..

Actually I just ordered two naked burrito bowls from here. The rice in these bowls are totally dry and hard. It was my first time to order here. I worked at burrito guys but I did not ever experience anything like that. I ordered here because I want to try from burrito boys. But I know those rice are not fresh which they gave to me. I totally waste my money here. Totally unsatisfied .

Super consistent version of the chain!

Best Burrito joint in town.

First time visiting this location. Been to the Hamilton locations before. This is by far the cleanest Burrito Place I ve been in. Kind staff as well! 10/10 on the burrito!

I am at their doo at 10:56PM knock their door they ignored me like I am home less. No respect to their time and commitment. I recommend no one to come here

Our family pulled in parking for burrito on Friday at 10:56PM. My husband knock hard on door but staff ignored and when we call them they were saying it is 11:00 PM already but it was not. They locked door before 11:00 PM . If they don t want to do business they should close that forever. Businesses Closing door early and not respecting customers not deserved any business from any one. My husband is 6ft big guy and that person was saying they didn t see him really???

Staff was great and food was amazing. Got a bean and cheese burrito and extreme fries. Everything was loaded and delicious.