6439 Thorold Stone Rd, Niagara Falls, ON L2J 1B2, Canada
At Wendy’s in Niagara Falls, ON we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty, or meaty Baconator at a Wendy’s near you. See our Wendy’s Niagara Falls, ON hours, get Wendy’s coupons and order online to customize your food, pay online and skip the line. Download the Wendy’s app to get Wendy’s specials and deals.
Food good. But I only ever do pick up orders and 9/10 times they very follow the changes I make to the burger toppings. I just want some onions added to my burger. Is that too much to ask? They have also forgotten my spoon or fork sometimes
Always one of the best burgers in town!
Manager berated the cashier over a question that the customer was asking. There were 3 managers working and the establishment still couldn't get their stuff together. The excuse was that the managers were getting yelled at over drive through. I'm sorry but that doesn't give you the right to start yelling at your workers. In her fit of anger the manager deleted all the orders and when that caused more issues blamed the cashier again. Retrain your managers. They also refused to give their names
Worse service ever...I asked for a straw I was cut off and the window shut...I went to ask for a spoon ..the man stood there..and didn't answer me...so I had to leave to.come back around...I called the managaer 2.times...they answered and put the phone down and went to work...the next step.todqy is head office. When you are charging more for food so people can enjoy you can at least have manners and be courteous. Rudest place ever
Manager is very rude without any reason go to pick the order and they give to someone else it’s there mistake and telling that I have already give to someone and telling Uber that I am remaking order and her name is kamal. Behaving like I am her servant I go to pick the order of Uber and another guy who’s there started telling that I will report you very rude staff and manager.
Very cozy pretty new restaurant. The restaurant address is on Thorold Stone road, but the real enter entrance is on St. James Ave. It’s at intersection of at St.James and Thorold Stone road, make a turn at traffic light onto St. James ave. The restaurant is close to two high schools. There is a certain time flooded with the students.
I recently visited Wendy's and tried their spicy chicken and beef bacon burgers both were fantastic! The beef bacon burger was incredibly juicy. The food was served hot and fresh, just the way I like it. Special thanks to Manager Allen for taking our order and ensuring a great dining experience. Highly recommend!
Love Wendy’s but the smaller portions for the same price makes me sad :(!
They gave me a salad with no dressing?????? Make it make sense
Perfect service great food
Kid-friendliness: Yes Wheelchair accessibility: Yes Food : 5/5 |
Fast food. Service was very good. Getting in and out of parking lot is difficult. And the Wendys app terrible.
Best Wendy s in Niagara Falls great service by Allen and team
Pretty shady trying to add a tip on my Visa without telling me
Bills are no longer itemized. Had missing food on our order. No answer when calling. Called me a liar when I did speak with manager. Food
Got a Daves single because theyre $4 right now, tastes amazing
The restaurant is supposed to be open until 1am. It s Saturday 10pm and the dine in service is closed. There are 4 workers inside. Really? Is this the type of laziness that has invaded this country?
Why is dine in closed at 10:15pm? Its too bad that this type of service happens. We were coming from a long trip and its not fair, we wanted to sit down and eat as a family.
Got a teaser salad last night ..lettuce was wilted and soggy bacon was actually slimy ..went back today got chicken fingers and broke a tooth first bite they were hard as a rock ... disgusting wont waste my money or time again .. on my way to the dentist thanks!!!
Never had a bad experience ever when eating here
Expensive fir what you get. 18 CAD for two singles and a small Frosty. Food
Classic fast food
Amazing.
As far as fastfood joints go...Wendys is the best.
Fantastic crew, great service.
Behold the spicy asiago, which apparently is the same thing as a spicy chicken here. Next time maybe Ill cross the border
I was the only person in line. I waited over 12 minutes until I was able to order.
Hard to not love a place that doesnt cut corners
Tables were a little dirty still but the rest of the experience was great.
Its my dont want to cook take out place. I order a burger , small fries and large chilli. The chilli is for later, it makes a good leftover.
The drive-through is fast and nice
Always a good lunch
Wendy s is my favourite between the major chains being McDonalds Burger King or Harvey s. I like their baconator and the mushroom Swiss when they offer it. I also love their spicy chicken sandwich and frosties.
The New French Onion cheeseburger was very good. I enjoy the baked potato that Wendys offers as well. The strawberry lemonade is good ( but get light ice with it) Parking: The drive through and parking lot entrance are a bit odd. There is also a large bump up into the parking lot. so take it slow Kid-friendliness: Its fast food burgers. So yes its kid friendly.
What a huge disappointment. After a long day, we decided to enjoy a meal of chicken burgers. We ordered 5 chicken meals and a warp meal We confirmed that we had them without bacon. When we got home, we realized that all the orders were wrong. There was no warb and the burger was with bacon. We threw all the food in the trash.
Probably the worst Wendys in all of North America. Food is cold like actually really cold.
This takeout experience was extremely disappointing. There was a complete lack of hygiene observed. The employee handling my order failed to wash her hands after sweeping the floor, which is unacceptable.
What the heck happened to the chicken in the Apple Pecan salad. Disgusting to say the least. What a waste of money
Amazing food and staff
Had to repeat myself a few times. Wasnt loud or anything.
It was a small restaurant compared to most Wendys there are a few seats. But more of a drive thru location. About 8 parking spaces.
Its okay....I still have a hard time believing that a salad from fast food chains cost $12!
Not as good as other Wendys. Food quality seems rushed and sub par compared to other Wendys. Strawberry lemonade is watered down to the point you can barely taste it. Usually the lemonade is known for its tang. Not the best Wendys to visit. Theres much better ones out there.
Was here for the first time. That was so far the best fast-food among all of them Food
I was pleased with what i ordered
Most of the time we dine in the drink machine always doesn t have ice tea or their Diet Coke is run downed .Had to wait 7 mins for someone to take my order at counter .
Always great service and good food
No complaints, quick service in drive thru every time! Dietary restrictions: Baked potatoes are gluten free Food : 5/5 |
Excellent quality meat that results in delicious hamburgers and at a fairly reasonable price. The service was regular and the bad thing is that the drink machine had no ice.
Very good, staff, food
Burger and fries order Good value and food fresh as usual but bacon hard and chewy as usual for all locations, crispy would be fine Food
Excellent service
Immaculate service, fast, very well kept and clean premises.
Friendly service. Food was good as well
Love that damn chilli
Always a Good Wendys, no complaints other than drive through lane exit, but its functional.
I love their pops their cups are so huge and its always cold watery coke goodness
Oh Canada was great
Im just done. Third time at this location (only because I go right past it) that they screwed up my drive thru order. Get home and once again the double I paid for ended up a single. These workers are demanding more money to work fast food yet they cant even look at a screen and get a simple order right.
Used drive-through. Gave three stars because they seem to get the order wrong and on more than one occasion missing part of order and had to drive back. The food is good, kids like it. Parking: The Drive-through is tight and has a very small parking lot. Coming in and out from the drive-through is extremely tight.
Friendly staff. Fair pricing, and nice seating arrangement. Parking: Many Parking space Plenty of parking Parking options
Nice but small restaurant the workers are a little slow ordered two JBC and took nearly 15 minutes too get my order
Water and ice cubes on floor create a risk for falls.
Forgot to give a fork for my poutine, no toy given for happy meal until asked.
Salads are the best
Good burgers
Great place for quick food and meeting s. Vegetarian options: Not much but what there is good. Parking: Ample parking Kid-friendliness: Very kids friendly.
Overall, my experience at Wendys was mediocre. The portion size was small, and the food quality was not up to par. However, the staff was respectful and quickly replaced my friends undercooked spicy chicken sandwich. The atmosphere was pleasant, the restaurant was clean, and the service was friendly. Overall, we really got a kick out of the view.
Their food here is always well seasoned. In the morning Ive been served by this older lady and shes always so nice I think she deserves a raise
Poor service. Missing fries. Ordered a junior frosty which we were charged for and didn t initially get. Then they brought two and told us we asked for two even though we hadn t. Waste of $50
Too good
Good service, good food
I mostly go here for the strawberry lemonade. Its delicious, and you can get a huge cup for under S4.
It was great good cheesey cheddar burger perfect frosty
Great place with more than friendly staff. Every time we are in town, we make sure to visit here.
Love the food, and probably the best fries ive had. Thank you Food
Overall great. Always fresh food. Can easily say since its opening not one issue. Wish the dining area was bigger
The staff is so rude. dont know how to talk and answer the customer. specially the guy with beard. 1-star to the CUSTOMER service. Vegetarian options: Many vegetarian options Parking: Free parking spaces are available because of big plaza Kid-friendliness: Kids sitting chair
Looks like Crew is not trained properly, they don t know how to greet people specially delivery drivers. I am skip driver , whenever i go to pick up order its never ready even if its not busy. As soon as we entered in restaurant they see our face and asked for order number. Then they start making order. Dear crew, our time is not free.
No ice on a 28deg day and the pop was warm.
McDonalds 99¢ tastes better than Wendys 99¢
99cent frostys r great all summer, food is good as well. Very courteous n timely mannered staff as well. Thorald Stone Rd. Location, Niagara Falls ONTARIO. Parking: Dozen or more plus handicap. N very quick drive thru. 2 lanes . Wheelchair accessibility: Not quite sure,2pots. Very quick drive thru, tho.
Small location & there was a bit of difference as we visited from the states. The food was fresh and quick though would absolutely return.
Vegetarian options: They only have salad in vegetarian options. Kid-friendliness: Always have a good atmosphere for a kids Wheelchair accessibility: All restaurant has to access the wheelchair
Small so looks cleaner than other stores. Only 5 or 6 parking spots
Avoid this location. We spent 10 minutes inside without any acknowledgement from the staff. They continued to serve drive through only while there were zero people in the restaurant. We finally just left. Terrible service and will not return
Still messed up my order, this even happens in a whole different country. LOL, After awhile, its just funny
No matter when or where I go to a Wendys. They mess up my order. Nothing complicated, I ordered a number 7 breakfast, I got something else. LOL, Its to the point, that its funny Food : 4/5 |
Overall, the food was good, until half way through my burger, I found an actual FEATHER. From a bird.
Really dirty place, quality and really bad atmosphere
Clean Wendy s and pretty fast service
Great place to eat!
best customer service ever. will always go back here!
The worst location in Niagara on all aspects . The crew is completely oblivious to the fact that you are even here. The dining room is very dirty. The food was cold and not up to the usual Wendy s standards that we have come to expect.
Excellent customer service very clean restaurant and the food is fresh
First time at this Wendys location... we come to this area for the weekend. The establishment itself was clean and well maintained. The food and beverages were great, and their service was fast and efficient. My wife and son used their washroom, and it was also well maintained. We will definitely come back again once in the area
I liked this place. The food was good.
They got the order right! Not all do. Fast and hot. Dietary restrictions: Wish they had a gluten free bun . Food : 4/5 |
It s Wendy s
Fast and convenient service always good
Delicious and affordable prices
I recently had the pleasure of dining at Wendys, and I must say, their beef burger was absolutely delicious! The juicy patty was cooked to perfection, and the toppings were fresh and flavorful. What impressed me even more was the competitive pricing compared to other fast-food chains like McDonalds. Wendys offers great value for money without compromising on taste or quality. If youre craving a mouthwatering burger without breaking the bank, Wendys is definitely the place to go! Highly recommended!
They make the order as you ask
Good fast food.
Best value for money in Niagara Falls
Parking: Poucas vagas Food
The manager of this location working tonight is amazing . Very kind and helpful good energy
Cozy booths. Simple and small but all you need.update: ordered an apple PECAN salad...no pecans which are the best part. Sorely dissappointed. Wont be going back to this location. Unfriendly workers.
There was a slight issue with a coupon not working but the staff and managers took care of it swiftly. Food much better other Wendy s locations. Update: Still the best fast food on this side of town
This location used to be very good. Now after the 3rd time getting my order wrong. And always cold. Unfortunately I will not be be back.
Service ok. Food was ok too. Nothing special about this place. The place is very small though.
I recently went to this Wendy s location and ordered a poutine. As seen in the image below, there was a single massive cheese curd in the dish, which significantly impacted the overall texture and flavor. Poutine is known for its perfect blend of crispy fries, savory gravy, and melted cheese curds, but this execution fell short. The oversized cheese curd created an uneven distribution, making it challenging to enjoy the dish fully. The lack of consistency in curd size detracted from the expected harmony of flavors. Poutine enthusiasts often appreciate the delicate balance of ingredients, and unfortunately, Wendys missed the mark in this regard.
They rarely get an order right
The young male at the counter was super friendly and helpful
I love their frosty.
Parking: Good sitting area
Nice lady working at the cash, the food was fast and perfect. It was service with a smile. Parking: Ample parking
Food served hot and fresh, service was great and friendly. I know it is the standard but it is very rare now to find cashier smile ,friendly and try his best to make you have a good experience
Drive threw is getting g really slow
Nice new building, its very clean and well kept, the menu is standard to a Wendys, the staff is however very good there only thing id change is the hours, open later and open earlier! I love the 99¢ frosties they have now!
Thank you..
They gave me an old orange juice from a long time ago
Excellent service, fresh and hot food. Accuracy and promptness when delivering your order. Clean and cozy. I recommend it 200%
Very good service.
Fast, fresh and quick. Just what everyone wants.! Great experience. Parking: A little small. Wheelchair accessibility: Good access.
Great 4.00 value cheese burger..mmm
Parking: Ungefähr 15 Parkplätze direkt am Restaurant. Food
Parking: Parking is available and free Food
Love the breakfast crossiant sand ...wish they jaf French toast sticks
As espected
Overall good place to eat nothing was wrong bathroom clean fast service
Clean wendys
Burger was a bit rare.
In the last 2-3 months, I started visiting this Wendys and ordering through the Drive-Tru, and evey single time, the same short kid whos taken my order and handing me my food looks and sounds like he absolutely hates his job.. Very short when speaking through the speaker and at the window.... And no matter how friendly I try to be, this kid is just miserable. I cant count how many times Ive said Thank you thank you very much, and he says nothing! If you hate your job, quit! Customers deserve friendly-welcoming service.