A&W Canada in Niagara Falls

Navdeep and Raman

The servant was really good though the food was really good

Neat and clean with good taste of food served.

Sukhjot and team very accommodating

Always consistent

As in the past, the store was clean, the workers friendly, and the food was consistently good.

Farida &all the staff very nice and good service and good food

Place an order from Uber it s been an hour I didn t receive it and when I call them and tell they cut the call and block me like wow I pay for that order and I am not getting my order Bcz of any Uber problem but why the hell you block me it s not your personal shop

Ordered here many times and the staff does wonderful job as usual. A woman named Fariha there, always understands the assignment.

They had me sit down and brought the food to me! Amazing service

Navdeep and Raman were the friendliest and most helpful fast food employees Ive ever encountered....and at 1am! Havent been to A&W in years, so I needed some help with the menu, but they were on the ball helping me out. Staff here is legit

Navdeep Raman did an amazing job!

I went late night . Staff was very nice, polite and helpful. Great customer service by Raman and Navdeep . Keep it up guys . Thanks

Ramanpreet amazing service wonderful girl. I was a difficult customer and she took good care of me. Thanks again. Ill be back

All the staff is amazing especially the manager

The waiting time on drive thru is very low that they take 1 to two minutes once ordered. Navdeep and Raman is doing excellent job with exceptional customer service.

I like the quality of food. They provide the awesome deals. All staff is very friendly & kind . I recommend to all visit A&W to enjoy the healthy & delicious food.

Fariha served us this morning and she was such a sweetheart. Very patient and infectious smile, helped us in the ordering process professionally and checked up on us a few times while delivering our meal to our tables and after. Definitely a great experience, thank you Fariha!

Amazing breakfast. Would recommend

Great food, and great service too

Good food. Good service.Good price. Parking: Good service,good food...Very clean local. Food : 5/5 |

The service was amazing I was there at 1 am , and navdeep and Raman less amazing and the service was very good

Prices are outrageous now and wait times are far too long. Waited over 20 mins for 2 orders.

Friendly staff, place is clean and bright. Burger was perfectly prepared.

The whistle dog is back. Go get one with a frosty mug

Your onion rings are amazing!!!!! The burgers were fresh and very enjoyable!!! Parking: Great parking

Excellent service

TERRIBLE CUSTOMER SERVICE!!!had a very disappointing experience at this A&W. My friends and I ordered burgers and specifically requested onion rings instead of fries. However, we were given fries, and when we asked to correct the order, the staff member responded rudely and condescendingly. To make things worse, the burgers were cold and had no sauce in them. We left feeling disrespected and disappointed by both the service and the quality of the food. Customer service training and more attention to food preparation would really improve the experience here.

Stopped for breakfast. Staff friendly. It was clean in front and bathrooms. Food was good and served fast. The only odd thing was they dont have ice for the drinks.

Ordered lunch for the staff, was good, well packed and labeled with our names, received the entire order as requested. Great service.

I ordered online and picked up from this location. Food was great and the online deals are amazing!!! you can download the app and see daily deals

I ordered a bacon egger at lunch time, at the drive thru. I waited 20 minutes for it to be brought out to my car. Unacceptable. If I had time to wait around for an egg sandwich I would t be at a drive thru. If I have to wait like that, I should be told when I order, certainly before I pay.

Tasty food, excellent staff, best in hygiene and fast service

Food was ok

Go here all the time. I don t know why we go back. They never can get my order right. Even when I clarify with them. This most recent time we went through ordered a burger and a wrap. Then proceed to mess up the burger. We went back through and told them what was wrong. Got my fixed burger and it was still missing the grilled onions and bacon was added for some reason

Ate here at 12:06pm and there was a line up so thinkkng the food would be fresh as most a&w cook on demand. Well the burger was dry and tasteless as though it were under a heat lamp for hours. The girl repeated my order 3 times and they still put cheese on wjen i asked for none and forgot my drink. Probably my worst a&w experience in niagara

Excellent overall and most importantly...great food

Takes forever & terrible customer service. I paid for food and after taking my money they advised me they didn t have the item I paid for.

Fresh and friendly.

Best order taken in months. Fast freindly and actually got it straight snd correct.

Excellent service, well cooked, quality ingredients. Parking: Thorold Stone & Montrose, just off the QEW Food : 5/5 |

Friendly service Kid-friendliness: Kid friendly Food : 5/5 |

Very good service and food.

No hate to the poor woman working ALONE at 2:30am. But food took forever because she was by herself. Coming back from night shift thought Id grab a quick bite. A&W do better. Hire someone to help her out, should never have an employee working alone during the graveyard shift.

Best service you could wish for in a fast food restaurant!

Still waiting 20 minutes and counting .. didnt even bother with a receipt...

Consistency and accuracy is always on point after a dozen or more visits over thr last decade. The indoor space is usually very well stocked and very clean as well. Including the bathrooms, key indicator of the level of cleanliness and quality for these kinds of food places IMO. Drive thru has only ever got one of my soda orders incorrect, a root beer instead of cola and thats probably just out of habit. Lol

Probably the best fast burgers in Canada come from A&W. Not cheap but good food.

A&W has a great breakfast menu. This particular store has lots of parking and lots of people dining in. Its clean too.

One of the best a&ws that Ive been to.

Food is good but staff is not good . They only focus on drive thru customers not on the in store customers and also not greeting the customer properly . Thanks Food

Always great hot food and service. Staff is awesome! Parking: Huge free perking lot. Food : 5/5 |

Maninver had fast excellent service!!!

Good service and nice customer service just love this place we tried Veg Burger and it was worth it.m

Nice food and staff .

very good restaurant

First time Ive been to an A&W. Food is great and prices are good. Staff is very friendly. Dining area is kept very clean.

I had a disappointing experience at the drive-thru last night. The employee was disrespectful, lacked proper communication skills, and failed to open the window despite my concerns. This poor service significantly impacted my overall experience.

I got a bad experience in the drive thru, there is she behaves very badly and dont know how to talk with the people and when i asked anything she said get away from here, i dont care. These things i dont like please mangaer take action she is extremely rude and when i said i am gonna call police then she said i dont care.

The whistle dog was a big disappointment. It was pretty disgusting. The breakfast sandwiches and their burgers are alright. They brought more coffee to our table at breakfast, which surprised me in a fast food place. Food

This is the slowest drive thru i have ever seen. In mornings they always pull my car up even if i have just one burger. During night time the wait time is too long. Moreover they don t even use gloves to make food.

Service is not good employee are really rude

Great place for breakfast and Lunch. This place has the best food and Service in the area. I always feel welcomed and nourish my food when I come here.

Enjoyed the root beer and onion rings ... over priced .. gave the burger to the dog

Store was clean. service was very pleasant. The manager or owner was fast to have the tables cleaned. The food was tasty. This store is very well run. Please continue this service i intend on coming back to this location again! My pick kids happy!! Vegetarian options: No a vegetarian but saw uptions Parking: Lots of spots Kid-friendliness: Plenty kid options Wheelchair accessibility: Had tables for accessibility and curb ramps.

Great customer service

Waited 20 minutes in drive thru for a chubby chicken burger, two hash browns, one cheese & egger, and an apple turnover. Such slow service and was so disappointed, as the employees seemed to be doing nothing as i looked through the window.

Buddy burgers RULE!!!!

Poor customer service staff couldnt care less if customer is waiting to order usually go there 3 times a week in the morning will never go to this location again.

A&W has good coffee!!

It s nice burger, friendly staff

Bought a latte from there, it was very clear something was sour in it. Did not taste like oat milk called to complain and hopefully get a refund, they said they would only trade it for another drink. I don t drink anything else there, and I don t want another latte from a place. I ve already screwed it up. Said she would give me a coupon come back and then she hung up the phone , Didn t take my name

Good burgers all time

The pleasant bubbly young woman who had to deal with the Karen who didnt understand the menu is an inspiration to me. The event has stuck with me over the past few days, both because of how miserable the Karen was and how the worker handled it. The food was good too.

Fariha and her team are incredible! The service was amazing, the food was delicious and Fariha went above and beyond to ensure this. Thanks for a great experience!

Friendly staff and food was fresh.

The gentleman who served us went above and beyond to ensure we had the best service. The food was amazing Thank you! Food

The service was so good and the staff was very friendly.

They even sold us a glass mug! Unfortunately we couldnt understand the girl behind the counter very well (she spoke soft and had a strong accent) but we got what we ordered. Vegetarian options: The vegetarian burger tasted just like a normal burger.

Excellent service and yummy food

Freshly made Smiling faces. Service is amazing. Not too busy so time is taken to prepare.

Service was excellent the lady was very nice as it is our first time here on vacation for breakfast! Delicious Kid-friendliness: Came with my cousin and sister everything was good

A&w is by far my favourite fast food, particularly because of the lettuce wrap option. Which is why this visit was a bit mystifying. I understand that it is plausible for an A&W to be running low on lettuce, and that an adjustment may have to be made. Except they initially served me 0 lettuce until I pointed out that I see them putting lettuce on other orders. They did oblige and put some in a box. Because I like A&W so much, I m giving A&W a bit of a pass on this one. I would strongly suggest that customers be offered incentives when this kind of gap happens. Dietary restrictions: Lettuce wrap in lieu of bun good for keto and gluten free diets.

The lady named bigil work in the food counter was really friendly. As well as fresh and hot food

The burgers here are fantastic and the staff is super friendly. The only downside is that the ordering area is pretty cramped, so it can get a bit crowded. Other than that, everything was great.

Woman inside completely ignored us at the drive thru laughing at us. July 15 12:30AM was the time for reference. Hopefully this is resolved for future customers and the employee at that shift is reprimanded appropriately.

Was great service and food was good !

Friendly service

Please make sure you count your money when paying through drive-through not only have our portions been getting smaller but our prices are going up and but I was just shorted $10 change and from the reaction I feel like it was intentional also They have discontinued the root beer float so don t even waste your time if that s what you re going for

Wonder crew and tasty brrakfadt that is a reasonable price for this infation market. Parking: Free parking lot

We just ordered from the drive-thru here on our way home, and our five-year-old mentioned that her apple slices tasted weird . We were horrified to discover that the apple slices that came with her kids meal were covered in mould.

We were visiting Niagara Falls and ate at this A&W. We have them in the United States and they are delicious. I dont know if they change the recipe but it was definitely not good. The root beer didnt even taste like a&w rootbeer. Altso they do not have soft serve so you cannot get a root beer float. WHAT??? We tried to get ice for drinks and then were informed that they do not have ice because the drinks come out of the machine chilled. It was just overall a bad experience

Very clean restaurant with very nice service. The food was great and it came out nice and hot. Absolutely wonderful! Parking: Big parking lot with plenty of space!

Great food,hot fast

Rude AF counter employees. Kinda dirty. Not what we typically find at A&W elsewhere.

Pretty consistent location. Friendly staff as well.

Its A&W & you cant have a great meal without some great Root Beer!!

Stood there for 20 minutes and still didnt get served. But drive though got their food. I call there I asked for manger could barely hear the female. I asked for the head office number. Oh go online it is there. But its not. And because I said I was born Canadian she hung up the phone. Then blocked my number. Wont be going there again.

Food was rather yummy

nice staff good food

Try Masala vegetable burger. It s for a limited time.

Service could have been better... Food was a bit slow but everything else was good

By far best a&w and best people I have met at a&w Vegetarian options: The new vegetarian options are amazing Food : 5/5 |

Came in at 7:30pm on a Tuesday, we were treated fantastically, great service, great food. Definitely worthy of recognition tonight!

Best A&W. Nicest staff, consistently delicious food. The best! We come here often. Parking: Love it! Regular repeat customer.

Stopped by for breakfast. Pleasant staff, and excellent service. Thank you all for your attention and efficient service. Parking: Plenty of space

Thoroldstone

Parking: Lots of parking Food

Had a very enjoyable lunch of a Teenburger and diet A & W Root Beer. Foolishly I left my cellphone at the drink dispenser, and when I got home the manager had already called to alert me. Great lunch, friendly and honest staff - I offered a $ reward, but the manager said just write a good review instead . My pleasure!!! This is the a & W that deserves your patronage.

The staff are very friendly and helpful. Today they pointed out a combo that was available that saved me $5. The food is always fresh!

Excellent food great service

Honestly A&W is ridiculous with their prices and the food is mediocre. This is nothing against the staff but A&W need to rethink the prices given the food they are serving.

Super nice staff! Waited patiently for my kids to order and were just really pleasant people!

Nice of the lady to tell us about the special. And I could not understand her. Was over priced. Why is it when I make a online order 10 minutes before I arrive and always wait for it?

Love A&W, this location is usually pretty good, sometimes theres a language barrier.

Always friendly & fast service! I stop here a lot , using the drive through.

Employees are rude. yesterday night i was doing uber. There were two orders one was ready but another one is taking time. Employee told me to pull the car. There were only two cars on drive through so i thought i go back to drive through it won t take much time. After some time she called me and talking so rudely that i am looking everywhere for you in the parking lot you missed the order where were you bla bla bla. she was saying it in punjabi language cz she knew i am also punjabi and her tone was so rude. She should know the story before taking actions. Never Gonna Come Back here again even for a very big order.

They were quick and vary nice and friendly

Second location that the experience has been beyond expectations. Checking on our tables to make sure everything was good, so polite, very friendly! Rare to see this at a fast food chain! Thank you to Harpreet, Raman, Simran, and Suman!!

Employees were quite rude. Watched them demand to see a service dogs credentials and kick her out when she refused to show . This is after I had to wait for my onion rings that were sitting under a heat lamp.

Terrible service. They basically ignore you at the front counter and they are rude

Very good service and food is also tasty. Parking: Lot of free parking Kid-friendliness: Good spot for kids

Favourite A&W on the planet. Never disappointed on service or food.

great place the teen burgers were better than usual amazing Food : 5/5

Ordering and food preparation are very slow, so if you are in a hurry, you have to wait enough time, or drive through. Rrot bear s new drink is super sweet and I really don t recommend it.

$20 for 2 Mozza burgers, never again.

Good food, pleasant staff, clean facilities.

I cant believe they have Coney sauce! I thought all a&ws got rid of that. Ill be back for the Coney sauce alone.

Came in for a couple turnovers. Quick, friendly service!!

Ordering for 5 people, pleasantly surprised at the effort the team made to use coupons that we were not aware existed! Saved over 30%.

I really like new potato buddy peri peri burger as vegetarian. It tastes much alike Indian burger especially who are in canada missing it.

Pleasant staff, fast service

Amazing food and service. Staff was very friendly.

Great Food great service. Staff was amazing. Very courteous...and attentive. Definitely my fav A&W Parking: More than enough Wheelchair accessibility: Has a dedicated spot. Lots of parking

Parking: Great Wheelchair accessibility: Great Food : 5/5 |

Amazing employees and great services testy and delicious burgers

Parking: Thorold Nigara falls Food

They are really respectful and the service is excellent and tables are clean and organized food is always fresh Dietary restrictions: N/A Wheelchair accessibility: Good

Very nice food and test and fresh.

Vegetarian options: Great Food

Very clean place Vegetarian options: Love the beyond burger Food : 5/5 |

We love coming here for lunch with our two small boys. The food is always delicious and the ladies are always so kind to our kids.

The All Canadian Breakfast was wonderful and the service is excellent. Very friendly and attentive staff.

Tried new spicy piri piri potato buddy. Good food good service.

Tried the veggie burger potato buddy. Employee name Aman take the order and the food was hot and delicious.

Tried the Nashville hot chicken cruncher & chicken buddy burger. Good service by the employee name Ramandeep and food was fresh and hot.

Tried the Nashville hot chicken cruncher. Good service by the employee name Bijal and food was fresh and hot.

I ordered raspberry turnover & the veggie burger. Friendly staff. Good & quick service by the employee and food was hot & tasty. Food

The fries & onion rings were delicious and crispy. Also ordered chocolate sweet cream shake and it was yummy. The staff were friendly.

Ordered a spicy habanero chicken burger with some onion rings and chocolate shake.! Loved it.! Good service and employees are polite and respectful towards the customer.! Highly recommended out of all.!

Food is great and comes at a nice temperature. Like the fries at this location. The staff are alright but quick as expected. Prices are getting high. Dining-in is always the best when you get a big mug for root beer. Clean facility. Clean washroom. Free WiFi.

Harjot, one the best worker!

Big shoutout to harjot ! The one with smiling face on drive thru everytime !

Best a&w in niagara

It is a nice place

Try fast service and clean Kid-friendliness: Great service Food : 5/5 |

The staff is friendly and the food is great .

Very nice atmosphere. Super clean and tidy as expected of a retail chain of this gamut. The frontline staff was super friendly and at the same time very professional. The food came in at the right time as per order and it was really very fresh. Overall this place has a lot of seating space. I would say this is one of the best A&W locations in the area.

Ordered the classic breakfast. All was well prepared, my only concern was that I recieved 3 HALF pieces of bacon. Im not sure if this was because I used a coupon; but this has never happened to me at my home ( Dunnville), location. Room was chilly. Parking: Easily accessible. Large parking lot.

I came there sometimes back ordered 2eggs over hard regular tea an a brown toast.The egg came on easy i requested for it to be made over hard since i dont eat on easy. It came back the same egg slightly done.I put it in the garbage an left. On fri i came in the morning orderd the same got the same egg requested for it to be well done.I was all alone in the restaurant, i took my tea an toast as i waited for the egv that took ages. I finished my tea an toast an left without the eggs, as i drove off to go to work i saw the waiter with the eggs ,she checked an saw me drive off an she took back the eggs. Its unfortunate the kind of prejudice displayed in that place.Very unfortunate. I used to love the place but from that day God help me.i dont have money to waste an very bad morning experience.too sad

Great place! The owner is really nice as well! :)

All the staff here are very friendly, especially Husna. Food is always fresh whether I order through DoorDash or takeout.

good place for fast food, low prices

worst milkshake i ever had in my life...,,

Oof. If you go at midnight they don t know what they re doing. And I saw this as a person who goes here often (i live close by) m

I had a problem with the App and the manager was awesome ,helped me figure it out and fixed the order ,will come back 100 percent thank you for great customer service sir.

Best fast food experience ever with perfectly prepared food and immaculate service especially by Bijal

- Their piri piri potato buddy burger was average but a great choice for vegetarians. - Their sweet potato fries were a bit undercooked(still raw from the middle). - Also was astonished to find out they had no ice available for their coldrinks- which is a bit of a shock. The service overall was great and the placed looked clean.

Great place

Smoothest mobile pickup I ever had!

Nice and clean restaurant. Great staff and good food. Vegetarian options: Spicy peri peri potato burger is great. Parking: Lots of free parking

My experiences here have been AMAZING! Today, a Muslim woman served me, named Fariha. (I am Muslim aswell) I ordered my meal and we talked and it turns out we were both fasting today. She then gave me cold water for free and a whole bunch of coupons, along with extra fries. This woman needs a raise. Thank you once again Fariha, and keep spreading your kindness!

Refused to serve me outside of dining room hours because i am not able to drive a car. Recommended I hire a driving service to take me through the drive thru instead of just serving me at the window of a restaurant that hadn t seen a customer in 20 minutes while I stood at the door.

Service lady was very kind and gave us a coupon, 10/10. Food was fast

Our server is super friendly and accommodating. The food is good. The staff seems very happy among themselves.

Solid poutine, nothing else is that impressive.