Bella Vista Ristorante in Niagara Falls

Not so good tonight, slow service, she was nice but... Food...was out of ham, so got turkey, which was good nice thick slices, juicy, sweet potatoes were OK pretty bland, carrots and sprouts not fully cooked Mac and cheese was served cold, interesting.....apple pie was a huge slice, but volume without flavor, Ive had much better at this restaurant, not sure why tonight was a miss??

Good place. The breakfast is good.

Had such a wonderful birthday thanks to Daja!! The food was great but her service was phenomenal. Coming back

Very nice

Wonderful place to take your family, food is excellent, nice friendly atmosphere

My wife and I came here over the weekend while we were staying in Niagara Falls. This place was talked up around the town so we went Now let s get into this. First we ordered a Chicken Caesar salad. When the plate arrived it was more so a Chicken Crouton Salad. The plate was warm, and overwhelmed with croutons. The chicken was rubbery with no taste whatsoever. The little quantity of lettuce that we did have was soggy from the salad becoming luke warm from the plate. Following the salad, we ordered a Joes Bella Pizza. Upon arrival, the pizza looked amazing, however looks can be deceiving, and in this case, it was quite deceiving. The pizza had absolutely no taste whatsoever. The dough was undercooked with a dissatisfying white sauce that mixed with the raw dough causing a nauseating texture. The onions to which they claimed are caramelized were in fact not, rather boiled so much that the flavor was gone. While we were there two tables of patrons next to us were sending food and drinks back due to the low quality. The menu was small, and usually that is a sign of a great product, however not at all in this case. Needless to say, we took the remaining pizza in a box, left, and gave it to a random homeless person on our way back to the falls. I m hoping that they enjoyed it due to their circumstances, however I wouldn t be surprised if they turned their nose up to it. Very disappointing.

I cannot say enough about the food! What a worthwhile meal. Pork and apple/pear chutney was the best Ive ever had. Service was good and professional. But the atmosphere wasnt what I had hoped for. We were dressed nicely and had a gorgeous view with fine dining and professional service meanwhile Skynard, Bob Seager and Hendricks with screaming electric guitars were waling way too loud. The atmosphere wouldve much better complimented the experience with a gentle Italian traditional vibe. Im not sure of the atmosphere we were trying to create there. Others had on ties and nice dresses, then there was a pajama party in the back. Advice to the owner would be to set the expectation by creating the environment. Separate the bar from the dining area.

Absolutely loved the food!

Food was delicious. Patio was awesome. Staff service was amazing.

They would not honor the coupon we had. Although valid, they indicated they did not have a system in place to process.

Good service. Good food Food

The food was great, the view was great, the service was ok beside that I give 2 thumbs up.

Brason was an awesome waiter. Beautiful atmosphere, solid food.

Very good food, our waiter bryason was very nice, good service, however do not recommend eating outside at night. Many flies

Took over 35 minutes just to place order. I ordered the 10oz boneless pork chop, but it was on the bone and under cooked.

35 minutes after being seated before seeing our waiter. Over an hour before seeing our food. My fish I ordered was good but my wifes meal came out incorrect and way under cooked.

The food was ok although the kids meal is so spicy our kid could not eat the dish. When asking to replace we were told it would take 45 minutes to replace. Service was very very slow. We were not given proper service. When getting the bill we noticed a 18% gratitude although we were just 4 people and were not notified beforehand. I truly recommend avoiding this restaurant. Shame on you. Charging us 18% gratitude after such a terrible service.

The view of the river during the sunset is spectacular. The appetizers are spot on full of flavor and absolutely delicious. We ordered the summer flatbread with goat cheese, topped with arrivals arugula drizzled in honey, and a refreshing watermelon salad with arugula and feta cheese and balsamic dressing. Yummy. RE: this original post was over 3 years ago and food and service was amazing. However, we came back tonight to celebrate our wedding anniversary, ordered side salads and our main course. We got the salad that had dead flies in it. We called to speak to the head chef immediately who had an argumentative attitude and clearly embarrassed us in front of other guests. He said, ehhhh its summer, what do you want me to do about it???? I became increasingly upset and said, Im a chef and I do know you need to wash lettuce and clean it before serving it. His response was, You dont have to pay for the salads if you dont want them. My husbands response was How do I know that the other food will be cooked properly or served properly if you cant even wash your lettuce?? To this response, the manager said what do you want me to do, wash everything before serving it to you????? That was it, we didnt eat our food, we were still charged $64 for the unbeaten food, and clearly walked away very very upset on our wedding anniversary. Do not, Im telling you, do not eat there if you dont need too. Its filthy and gross.

Friendly and welcoming staff. We asked if they could bring some cucumbers for the baby and Tori didn t think twice about getting them for us. Nice view by the water and quiet place.

Don t be fooled this is the hotel restaurant. nice view. Extremely slow service. Mediocre food choice comply different from internet pics and menu.

My fav place, best location, friendly staff, tasty food

Nice views

Great view but the food was not very good

The staff was very kind and polite. They took really good care of us. They were always checking on us all the time and gave a really great service. The food was amazing!!

Absolutely one of the worst meals I have ever had which is a shame because the hotel seems nice and the view is wonderful.

Hotel restaurant. Nice view but not what I expected

We arrived at the cafe for breakfast. we were offered a buffet or menu items. The buffet was very meager, and it took a very long time to bring the dishes from the menu, considering that there was no one else in the hall except us. The waiters just stood there and talked to each other, not paying any attention to us. Good location, cool view, nice atmosphere, but the service is terrible! I will never recommend this cafe to anyone.

Sauce too much crushed Red pepper. Mussels were the fishiest I ever had. Ravioli was a little hard

Don t waste your time, not worse it. Not an Italian restaurant.

Amy was great.

I think we had an off day for the staff. Ordered drinks, they came in about 15 later, put in dinner order and 20-30 mins later it showed up but some of the food was missing. We agreed not to say anything because we might have to wait another 20 mins. Had to remind the server about silverware and the drinks we ordered. Got charged for the items that didn t show up but given the speed of our server we still might be there today. All of the other tables had normal speed servers.

Relaxing view of the river

Excellent food. Friendly staff!

2 stars instead of 1 because the view is the best thing this place has going for it, but go in before sunset because the bugs are unbearable. We had a reservation but the host sat us ahead of time. We would have been happy with going to the bar if that meant better service. My husbands pizza was inedible, the chicken on my caesar salad was hard and dry and my dads steak was over done. He ordered medium rare and it had no pink. I always give my wait staff benefit of the doubt, but I have never experienced such pushy upselling. Seriously rude.

The view was amazing

The food here was awful! Im actually from the U.S. unlike majority of these reviews. My first red flag and when we should have left was when first walking into the resteraunt, the waitress/hostess/cook was microwaving a cup of coffee. Our food was clearly microwaved, and it was very not good. My chicken tasted like turkey, normally meaning its under cooked. Pasta was the only thing I ate out of my meal. To get a side of bread would have been $12! Absolutely ridiculous! Our waitress was lovely and the outside view was pretty. But thankfully I dont live around here, because man this was awful. Highly do not recommend. AVOID!

Would recommend outside dining overlooking the sunset. I was there yesterday and it was a wonderful experience.

The restaurant has a nice location on the water. We wanted to eat outside but the staff recommended staying inside because of the number of sandflies. The staff was pleasant but seemed inexperienced. There was also a disconnect between the wait staff and the kitchen. My father-in-law ordered a Pina Colada and was told the blender was broken but they were expecting a new one any minute. We never got the Pina Colada. Although the menu is limited, the waiter did not know about the Pasta A Vingole and said it was a new item. After taking my order, he returned to inform me they were out of the Pasta A Vingole. I reluctantly ordered the Sausage Diablo Pizza. I should have known better. The toppings were too heavy for the thickness of the crust, and half of the pizza crust was soggy. Not just undercooked, but soggy, like moisture or water got to the crust after it was cooked. I informed our waiter who thanked me for my honest opinion but did not offer to replace the pizza or otherwise make it right and charged full price. My wife ordered the Grouper Sandwich, which was also undercooked and the bread was soggy. My friend we were with ordered the Mahi Mahi and told our waiter her fish also was undercooked and asked if she could get another. The waiter told her that since she already took a bite they couldn t give her a new one but offered to take the fish on her plate and throw it back on the grill but only if she cut off the piece she bit out of. She declined. My father in law ordered the Smash Burgers and said he enjoyed it. My impression overall is that the restaurant s business is based on out-of-town vacationers who come to see the falls once in their life, and therefore the restaurant does not put much effort into earning return customers.

Staff is very welcoming and make you feel comfortable and right at home. A special mention to a couple of the people whom Ive encountered that have been extremely wonderful Their hostess Chris Ann She is so warm and welcoming also bar maid Crashaya attentive and friendly.

The food, service and experience was 5 stars, but my date was a 10.

Good food in a nice location- nice view of the river. I don t give it 5 stars because I like when the restaurant offers something for free :or complimentary- just as a good host would- like a bit of bread or something like that and this one doesn t.

Food was disgusting

Was really looking forward to this place because of the reviews but the food really wasnt that great..except the bread! Our waiter was very nice and polite so no complaints there .. but the food is very bland and even though it was not busy at all we waited a long time for our food. Wasnt a horrible experience but definitely not the hype as some of these reviews. Ive had better food from Bob Evans!

Absolutely disgusting Worst fish fry I ever had never going back wouldnt feed to an animal.

Table of 6 sat in a room where the curtain used as a divider was dangling by 3 hooks. Looked absolutely trashy. Food was awful. Charcuterie board was ordered for the table and was pitiful...pickled carrots and grapes were the majority of the board, a bowl of crackers a few pieces of prosciutto. Shrimp cocktail were the smallest shrimp I have ever seen. Our table ordered pasta dishes, both chicken and vegetable, and their pizza which was recommended. Pastas were tasteless for everyone. There were so many carrots in the vegetable pasta and hardly anything else. The pizza was burned on part of it. We were so disappointed and all agreed, maybe in the summer its nice because of the view to come have a drink. Our server however, was very nice.

Great food , big portions !

Staying at the hotel for the weekend, went to the restaurant the first night of our stay. Had to get our own silverware after the appetizers arrived. I had to get my own ketchup for my burger which was 20.00 and okay, not great. Waiter screwd up splitting the checks for everyone at the table and said he can fix it, but he got his automatic gratitity on the check. The next day we used the only microwave in the entire hotel to warm up our lunch. There is no tables to sit at in the lobby, so we sat in the empty restaurant. We were the only ones in the entire restaurant. The same waiter from the night before kicked us out. We wont be going back the next time we are in the area.

Great views great staff! My husband had a work party. It was nice.

Okay food, good service

Correct service. The fish and chips, nothing special, oily.

We split a bread appetizer and a pizza between my friend and I. Waitress was wonderful, checked in multiple times and even offered some tourist spots nearby when I asked. Bread had the sound and smell of stellar bread, with fancy butter to accompany. Really great experience

Nice

Overly priced.

Visited for Mothers Day brunch and had a fantastic time sitting on the patio. Great food, great service! Really enjoyed the new cocktail menu. Looking forward to visiting again when the weather is a bit warmer. Views are spectacular!

Food was delicious. Get the bread appetizer, it is excellent!

A Mothers Day meal on Saturday and going to Bella Vista were two great decisions for a table of six with two small children. Being outdoors on the Niagara River gave two moms a sense of serenity and the kids got a kick watching the boats. The food was reasonably priced and delicious. Kid-friendliness: Our grandkids are not nautical, so a dinner next to the river WAS a dinner they will remember.

Too many bugs for outdoor searing to be opened

The view is really great, the bar is good and the staff is great but the food was disappointing. However, the bread basket was good.

Anthony our server was nice but the staff wss very overwhelmed as a whole. One of the cocktails we ordered was made wrong, and the food was very mid

Great location and great food.

Restaurant inside the hotel. Nice views of the river. Olivia - our server - was pleasant and helpful. The fries here are very good. Cannot say that is true of the burger. If you believe that eating good tasting meat is a sin - the burger here is safe for you.

This is a very nice restaurant. The view is spectacular and the food is very good.

Just overall a winner.

Salmon tacos tasty and fairly priced but bread basket is disappointing and expensive. Service is slow but friendly. Patio seating offers a beautiful view of the Niagara River.

Great athmosphere, delicious food. Loved English Burger and Ceasar Salad. Antony was our server, he was great!

Buffet breakfast was very basic for the price. Location does offer a beautiful view. Staff was a bit loud when we were sitting ourselves. Kept moving us to different areas.

We had a last minute , unplanned visit to this restaurant as a pit stop on our drive . We were seated quickly on the patio , and the views were pretty . However the constant bugs crawling on us were a bit annoying . We had our food picked out within minutes , but it took a fairly long time for the food to come out. My creamy pesto pasta was delicious, the kids chicken tenders and fries were basic, and the 2 patty smash burger was average . Our waitress Emily was great, and other staff were friendly . Oversell a decent experience and a nice pit stop getting some fresh air . Parking: We were confused about parking at first as the sign said there was a $20 fee , but the reception lady inside said that does t apply. So parking was easy and plenty full once we got past that confusion .

After being a long-standing patron of this restaurant, including hosting my baby shower at this restaurant, we will no longer spend our money. We called tonight and asked about a wait for a table on the patio, I was told we have a 20 minute wait. When I asked if I could reserve a table I was then told it s best if you just come into the bar and wait for your table so we did. Upon arrival we were told the restaurant was closed due to some large parties that had arrived and had reservations . This was information that clearly was known (we called after this and was told these were week old reservations) and never communicated when I called 20 minutes prior. We are incredibly disappointed and SO put off by this decision by inept staff. There goes our business plus our boat and local friends business.

Absolutely beautiful view and Wonderful staff, Great presentation. Food : 5/5

Wonderful patio seating next to Niagara River

Amazing food!!! Great view!

Food was good.... Service was slow.

Very rude staff was told 45 min. Wait no kitchen staff

That s my first time I come to this restaurant& hotel, and the last time. The workers in the evening it s bad service and I m not happy at all with what they did and how they was,I think I was talking with the manager he dressed white shirt I get there at 9:28pm and he say that the chef he can t do any food he try to tell me and my fiancé, you are not welcome. Put I m wandering why should he do this.for anyone he willing to try this bad service welcome to them. The first day when you do check-in they be soo nice and happy that they will get you is a prey. If you need happy vacation don t come to this hotel and restaurant.

Totally worth it for the atmosphere!

Menu didnt have many choices, but the food was absolutely delicious. Steak was huge and cooked just right. Creme Pesto with chicken was very good as well. Not to many non-alcoholic options for drinks, and it was a bit busy, but we were sitting outside overlooking the river. The biggest issue I had were dirty water glasses, everything else was great.

very slow food delivery

Very slow service.

Great outdoor seating with a wonderful view! Our meals and drinks were delicious. We will definitely go back to try the many amazing plates we saw being served to others. Our server, Sarah was absolutely wonderful! Wish they could get more staff to help things move along a little quicker.

Gorgeous view and awesome pizza!

A diamond in the rough. The front of the hotel doesnt look promising but the view from the back is cest magnifique. The food is worth a visit too. Food

Ate a lovely meal out on the covered terrace overlooking the River. Was disappointed that the server had trouble splitting the bill between 2 couples, they couldn t brew a cup of decaf, and he served a cappuccino that had no milk in it, and a 20% tip was automatically added (with no advance notice, we were only a party of 4); then when the server processed our cards, he didn t return the same itemized invoice (which showed included tip), just the slip you sign (with the line to add a tip). Sneaky. If you go, read your bill carefully!

The only good about this evening was the view. Our food lacked flavor and we all left full plates. Service was slow. We all ordered a different pasta dish and it just wasn t good. Disappointed in my birthday dinner.

Pizza is amazing!

Food is ok. Service is good. View is soso

Very nice place with really great view. Food is very good. Service could be faster.

I think they forgot about us.

Very adult place. No kids running around screaming and a gorgeous view! My husband and I had a server named I believe Anthony . We Absolutely indulged in our food we got bread and margaritas pizza! Perfect date place for a couple trying to enjoy company!

Great patio, service, drinks and food. Worth a visit.

30 mins waited finally ask if we are going to get a server. Took our order it s now 7:55 let s see how long it s going to take. After they sent our waiter who is Anthony he truly made me changed mind about the place he was very accommodating. Anthony truly was a gem

Bad place

Beautiful place to seat and enjoy natural beauty.

Everything was perfect. Our server was grand. I think hey name was Olivia! She deserves a raise! Thank you for a good bday dinner for my hubby.

I really loved the vibe We sat out on the patio. Food

Is a restaurant in a hotel, the only nice thing is the terrace facing the Niagara River. The food is mediocre in Italian style. But the chef has definitely never been to Italy.

This is the third time I had Anthony as a waiter and he was wonderful as usual. Very personable and continued to ask if we needed anything else. On a previous visit he actually ran out of the restaurant to the parking lot to bring me my purse which I had left behind. This employee should be rewarded! The fruited arugula salad was fresh and exactly what I wanted. The atmosphere is amazing being on the mighty Niagara River viewing the Grand Island bridge. Ill definitely be back!

Great food and reasonable prices. The brisket sandwich was delicious

Beautiful place with a stunning view. Food and service was great. Was there for a breakfast event

Bad service, they charge the tip or tips, being mandatory, it is better to go to the hard rock cafe and it costs you the same and the food is much tastier Bad service, they charge the tip or tips, being mandatory, it is better to go to hard rock and it costs the same and much richer

Very Good Food. We had a Dance floor Too.

I came to this Restaurant because some reviews and their social media. But, honestly the food was so bad. The worst pizza I ve ever eaten.

Riverside Cafe view is just wow

This restaurant has a nice view overlooking the river in a nicely appointed hotel. They offer a breakfast buffet but at the time we arrived, everything looked dried up and they still had a couple hours left to go. We ended up ordering breakfast from the menu and Im so glad we did. Our eggs, bacon and toast was freshly made amd arrived to our table hot. The servers were friendly and attentive.

Wanted a long time. Dinner was ok...but not great! Prices high for the attitude and service. Expected more. Was very disappointed.

We went into have a drink and take out on the deck. The drink was excellent (Im very fussy because Im not a drinker, so, it was excellent! The food dishes that I saw come out to the patrons on the deck looked phenomenal.

Turned away by rude staff because the patio does not allow dogs.

bad service

very dirty, inattentive staff. waited 45 minutes only for the waiter to take the order, and left without waiting

Some of the worst restaurant food I ve ever had, especially given the price. Still, staff was nice, and view was amazing.

Delicious food, highly recommended with wonderful taste sensations. And then the view

A good place to seat outside at the water front, the pizza was very saucy and wet and loose, the taste was very bad and also the water was coming out of it, waited for an hour and more to get pizza after we ordered, was not a good experience to visit the place.

Vegetarian options: Options

The breakfast is incredible, delicious fresh fruit, varied, cleanliness is the best, everything in its place, a beautiful place to enjoy with the family.

Beautiful views, friendly efficient staff. Good food.

Very good food but the view was better.

The view of the water is incredible here, and theres a nice live music feel to it. Our waitress was incredibly friendly as well. My only downside is that the food didnt really feel worth the price. The food was good, but nothing about it really stood out and the wine list was a bit minimal. Ultimately, stop by here if you want a great experience by the water but I wouldnt necessarily come just for the food Parking: Theres a parking lot connected to the hotel the restaurant is in

We waited for a very long time to be noticed, receive our food and refills, and even our bill. We spent two hours total in the restaurant. We thought for sure that the restaurant must have been busy inside which would explain the delay, it wasnt. Two things went very well... the food was excellent as was the outside view. Great potential though.

Very nice restaurant with a view of the river. There is a large patio on the bank of the river, and also a dock for patrons from a boat. The food is great and the staff are very friendly .

Good location but the food was really bad. Had ordered a pasta which tasted like vinegar and the Pastry was smashed.

We were greeted right away and seated even faster. The outdoor deck was wonderful everything was clean in the food was good except for a few bees it was a great experience. Great mimosas too

While the location was great the service was mediocre. The food was very slow to arrive (probably due to the server) but overall it was fine. If others wanted to go I would go back and hopefully get more responsive service. Parking: Plenty of parking available

I stayed at the Niagara Riverside Resort with my friends and had a fantastic experience particularly in Bella Vista. We had pizza for lunch one day and the Crema Pesto pasta for a late night dinner our last night (impromptu after a disappointing dinner elsewhere). The raspberry funfetti cake was a perfect way to end my birthday! We loved our waitress, and the food really exceeded expectations.

Good cheese pizza

Very nice outdoor meal here. The view is beautiful. The service was excellent. I ordered the pasta dish with sausage, Italian peppers and jalapenos. It was very good but when they warn you its hot and spicy it is. And I love spicy food.

Celebrated our 2nd wedding anniversary here. Food and service was good. Definitely have the peanut butter chocolate cake.

I ve been wanting to come here for a while and finally made it out and we were both very impressed by how good the food was! We ordered the steamers, peach and prosciutto pizza, and the spinach salad with fried goat cheese. All were very good!!! The service was great and very friendly. We forget our servers name but he was so polite and gave us great suggestions on what to order! The only thing is that this restaurant is kind of in a weird spot being semi hidden in a hotel, it would totally thrive in a busier location ! But then again, you cannot beat eating dinner by the water!!!

Wonderful impromptu cocktail hour that turned into dinner. The restaurant host was kind to squeeze us in without reservations on a Gorgeous but busy late summer weekend evening, with a great table on the waterfront deck. The service was fast despite the full tables, the cocktails were generous in size and liquor, and our pork belly appetizer was plenty to share and so delicious that we lingered a bit and then decided to stay for dinner. Our server was attentive and kept our drinks and water filled quickly. The food was excellent and prices were on par for these days with current higher-end restaurant prices. An excellent meal and evening. Thanks! We promise to make a reservation next time!

The pizza is absolutely delicious and big enough for 2 ppl. The view is beautiful as well

Good service, good food!

Beautiful view on the river porch. Food is generally good, I had the Shrimp Al Gaberetti, it was tasty but long on small tomatoes. Parking can be a challenge,but not a reason not to go.

Great view and very good food!

Great gem hidden in Niagara Riverside Resort. Amazing restaurant with great view, super friendly staff, mind-blowing food, incredible bartender that actually know his drinks and aim to please. Definitely highly recommend this place if you are in the area.

We loved everything

The waitress was horrible. The food was mediocre. Its definitely not Italian food, its basically burgers and what not. Wouldnt recommend it.

It was disappointing experience. As you can see, many portions of the pizza were burnt. I was told that its supposed to be like that by the waitress (as I have never eaten pizza before). Complaint was not taken with proper customer service. In addition to that, chicken was undercooked. It was good view outside tho..

It was the nicest restaurant around the Niagara Falls that I could find. First of all great location by the sea,very nice view when you re having your meal. We tried thei pizza and pasta . We ordered the salmon cajun pasta which was amazing,it was perfectly cooked,pasta tasted fresh ,the sauce ,everything about it was delicious. For the pizza ordered truffle mushroom with arugula pizza, it was loaded with a good portion of mushroom and the crust was super thin. We love the food +atmosphere +service. The only thing,our service was super nice but since only she was working for the all customers service was super slow. Other than that I highly recommend this place

Great place, good service, the waiters are attentive and friendly. Food for every taste, from burgers to steaks, there is a childrens menu.

Wonderful breakfast and view.

Their signature burger was incredible, and the view of the sunset was a great way to end the day!

Cayla was ex5

Great food and Ty was a fabulous waitress. A seat with a view too!

Drinks were strong food was good. Great little spot in the hotel. Smash burgers and pizza baby. Worth a trip in

Wait staff was nice and helpful. Had the sausage diablo pasta was warned on the spice which was fair. The amount of sauce to pasta I would say definitely needed toning down. 3 cups of any sauce on a plate is just way too much. I hate to see it spoil what could be a good dish. My wife had the chicken milanese which was cooked perfectly and had great flavor! The cocktails were wonderful and the desert made me want to check out the bakery they come from. Great time just needs a tweek here and there!

Expensive

Grate place with the best quality food, an service. This is one of the places you dont need to dress superfine to enjoy a superfine meal, and atmosphere. Will definitely go back.

Amazing restaurant! Chefs Kevin probably made the best Delomico steak Ive had all year! And trust me I eat alot of steak.. super friendly staff great atmosphere.. Highly recommend

This place was beautiful.

Was here for breakfast. Food was good and staff were friendly.