Massimo’s Italian Fallsview Restaurant in Niagara Falls

Food was delicious will definitely be back. Sandra took good care of us and was very pleasant.

The view was amazing and the service was top notch.

Fantastic all around! Food was excellent! View of the Falls at night was breathtaking with great restaurant atmosphere. And Manu our wait staff made the night the even more enjoyable. Thanks for taking care of us Manu! Highly reccomend Massimos for a wonderful dinning experience!

Great view, great food. Manu was an incredible waiter!

Our server Manu was excellent

Manu s the man! Best server we ve had in a long time and made the experience unforgettable.

Manu s service was excellent, he truly made the dining experience one we will not forget and will certainly be coming back for!!!!

Manu was amazing!

Modern but cozy ambiance. Dinner menu isn t cheap but is absolutely worth the price. We had the rack of lamb and tenderloin. Flavours were exceptional and the chefs nailed medium rare. Our server Manu was pleasant and professional. We would definitely return for a special occasion.

Went to dinner with family for the holiday. Manu, our server, was excellent. The food, atmosphere and service was all excellent. Would highly recommend if you are staying at the hotel to eat here. Kid-friendliness: Brought my daughter her food with the appetizers.

Manu was absolutely amazing to us for our one year, really helped make it even more special

Olive garden is better. I quess this explains many things. Menu is very limited. Service was Not expected to be better as we got taken to the table. This is the first restaurant we almost walked out but being in our Hotel and a cold night we rode it out. Night before we were at STK steakhouse that was a 10 star

Bad, expensive food but nice view.

Service and drinks were great, but the food left me wanting more. The pasta was soggy and the dessert brownie was dry. Both were bland. This would be a good spot for after dinner drinks with a view

Great service by Manu!

Great food and excellent and attentive service

View was nice but they did not have the first two wines we tried to order and food was a bland Americanized version of Italian cuisine with a premium price. Also, when salad and entre plates are finished they ought to be removed from the table.

Honestly this place has so much promise but with the way over priced food and lack luster service, the whole experience turned out to be sub par. I got the rack of lamb which was 85$ and literally only 2 pieces of lamb and the risotto was undercooked 2x and caused stomach pains from uncooked rice. The service was 2 star for the type of restaurant this was. I ve been to Scadabush and the service and food was way better and it cost my 1/3 of this place.

Food was good, waiter (Manu) was lovely and very attentive. Wonderful views.

Excellent view and service

Manu was fantastic and so were all the other employees I encountered. Food was delicious. They can definitely cook italian

This was a truly underwhelming experience. We ordered the linguine pescatore and the Gnochi. The linguine tasted like it came out of a box and for the price we paid i couldn t believe the lack of seafood in the dish for $46. The gnocchi was so tasteless and nothing special for $45. Ok well you have view right? Wrong, they placed my daughter and I right by a huge post so we couldn t even see the falls or enjoy the view. When we asked to move to a window seat, I was told that others paid for that seat!? I was so disappointed as the seats were empty to begin with. Realizing their mistake, they came back during our dinner to offer us to move but we were almost done eating and didn t see the point any longer. Would have been nice if they thought of it sooner. To top it off, we ordered the brownie for dessert and again it was lackluster, undercooked and mushy. My kids make a better home made brownie. U can t believe Massimo put his name to this restaurant. Please avoid the place if you want a real fine dining experience.

Manu was fantastic, great recommendations and attentive service. Beautiful view as well.

Apart from the excellent food, drink, and service, the dining room has priceless views of the falls. This is a great date night place for dinner or business meals. Also, if you want to impress your out of town friends, bring them here. Parking: The parking at the Sheraton is for the hotel, but Massimos guests get free parking. Just tip the parking attendant.

Zlatko was are server and was fantastic.

When I say that this food was amazing I mean it. From start to finish its a great, unforgettable experience. You enter and its dark but romantic. Then you see the views of the falls which is unbeatable. My husband and I got the Rigatoni and the Linguine Carbonara and wow. Thats all I can say. The flavors were just unbelievable. The seafood was cooked to perfection and the Rigatoni felt like a high end comfort meal. The only bad thing I have to say is that we did order a bottle of wine which was priced at $75 then we looked up the said bottle and found out that it was only $35 in a store so keep that in mind unless you have the extra cash to blow. The wine was perfectly paired with the food however and just amazing. Deep and smooth, just wish we would have gotten a glass instead and bought a bottle elsewhere. At the end, it was an unforgettable experience and may be the closest to a real italian experience that we may ever get. I definitely reccomend going here just make sure to save up to have the best experience.

Massimo is the the real deal.. A true taste of regional cookery .. Not to be missed .. Food : 5/5

Amazing service from everyone, especially Manu !! Thank you for a wonderful experience

Our wonderful server was Manu, he was so friendly and just made the experience totally worth it! Will be back if we are ever in the area!

We got an excellent service from our server Manu. Definitely will come back.

Good food, but I wanted to say the service was amazing. Great staff, so friendly and attentive.

We had a wonderful dinner overlooking the Falls. Our waiter Manu was exceptional! What a great Anniversary Venue.

Absolutely delicious food! We had the Arctic char and the Steak - both were amazing. The service was helpful and prompt and the atmosphere was great. Thoroughly recommend!!

Great food, excellent service Manu was fantastic!!

Visited this restaurant with my two sons. Atmosphere was nice, service was very slow but friendly. Food was absolutely TERRIBLE! it was an embarrassing lazy attempt at Italian. Resembles cafeteria/ fast food that i could have prepared better in a microwave . Do not waste your money. They are obviously only interested in the single-visit tourist and have no pride in the food they are serving.

Manu was awesome!

Food was great, great view of the falls, quick service. Zlatko was very attentive and went above and beyond to make the experience amazing.

Was here on a Wednesday evening for dinner, and they were so accommodating. Thanks so much to Zlatko for the recommending the rigatoni it was amazing!

Zlatko was an amazing waiter!

Parking: Zlatco was our server and he was amazing Food

The food was great and the server was friendly would definitely visit again

From stepping in to walking out, the host and servers were very kind and understanding. Especially, my server Klatko, was above and beyond which made the experience more memorable. I will be coming back!

Food was just okay. Service was 11/10 though, Manu was attentive and helpful and made the experience worth it. GREAT view of the falls!!

Our server had great personality and friendly. Great window view

This restaurant was good food great view at night and so-so service. Our plates were tossed in front of us, no clean cutlery or proper cutlery for dishes had were offered. Our waitress had to leave her shift and it seemed once that happened we no longer existed. For $40+ per plate I expected better service for fine dining

Manu went above and beyond. He was very friendly, helpful with the choices of their Menu. He was very social and had a great sense of humor. Great good as well and thr Ice wine i recommend

4 of us disappointed in the food. My Caesar salad came with dried anchovies that were inedible. Whoever heard of dried anchovies on a salad? Two of us ordered the bolognese. Margin-able. Another had the linguini pascatore and another the gnocchi, again, nothing great. Your paying for the view, not the food.

Zlatko was an excellent server. Showed genuine interest in my experience. Excellent dinner to have over looking Niagara Falls

Had a great dinner next to the falls. Zlotko took great care of us. We came without reservation, but they found a space for us.

The best restaurant! Delicious food and the attendance :) Parking: No parking Food : 5/5 |

Fantastic view upon Niagara Falls, really good Italian food, excellent service by Manu

Massimos offers a variety of delicious Italian dishes and pleasant atmosphere which includes a brilliant view of the falls. Our waitress Cadence made us very happy as she was very friendly and helpful. I suffer from food allergies and Cadence was able to find a choice that suited me with a few tweaks from the chef. Massimo gets an A+ and is highly recommended. Dietary restrictions: Allergies to shellfish and garlic

Fine dining, excellent service, famous views of the falls.

Went here for our anniversary last night. Booked far in advance and requested a window seat as were in town visiting from Alberta, this was our celebration dinner. Got there, they gave us a super wobbly table in the back. Everytime we moved our waters would spill. I asked the hostess if we could have a window seat and she said those tables are pre paid seating only. I wish they told me that prior, I would have paid and I did request it when booking. There were a few open tables beside the window during our time there too... food took over an hour to come. Portions are small and the pasta was meh for the price. Waitress didnt even acknowledge our celebration or apologize for the long wait for food. It also wasnt even busy for the delay in food. Kind of disappointing.

Were adding our review to many others who, like us, dined at Massimos to celebrate a wedding anniversary. Nice meal, great service by Manu, and a wonderful view of the Falls, although I confess were locals so we get to enjoy that great view quite a bit from many spots around town. Thank you Massimos!

We Went to Niagara Falls for a few days. on September 27 we decided to go to this restaurant I went to the hostess And ask her if it s possible to get a table with a view and this is what I get as an answer :I m telling you right now it s not gonna happen. You must ve make a reservation and pre-pay for the table! If she would simply say: unfortunately all the tables with the view not available that is good enough answer. (The girl with a dark hair and glasses must be retrained) by the way, not all the tables had a sign reserved and most of the tables when we finish our dinner was still empty So she gave us a high table all the way by the back wall with a view of two huge poles. The high chairs were so uncomfortable with No back support For An appetizer we got octopus for $33 and on the plate was pile of thin-cut cucumber and only 1testicle I got Caesar salad with no croutons For $22 with no flavor. I ask for salt and I got kosher salt. Can you imagine what s gonna happen if I m gonna put it on my salad exactly nothing you re gonna eat pieces of salt. It s not gonna dissolve. And I found hair / thread on my plate And at the end is a cherry on the pie. My husband got very sick after eating, linguine pescatore So my question is what did I pay over $260 for? For The view, the food or the service??? Save your money, go somewhere else believe me this place is not worth it!!!

Very limited food menu, very poor wine and beer selection. Lets get number one this straight: this place is nowhere near fine dining, Massimos is a glorified cafe experience with a view. Sorry, I didnt mean to shame cafes that actually have all the drinks on their list. The one star is for focaccia bread they serve in the very beginning. We had a reservation for 4 people for dinner at 7:15, we arrived a bit early and asked for a window seat, the restaurant was at least 30% empty and the 30% were the window tables for four which we were. We were asked to wait for 15 minutes, to get one of the few tables that were empty all of this time. White wine selection is very limited, I wanted to have white wine and they have only few available by the glass, I went with Prosecco, because there was nothing on the white wine list that was appealing. Beer selection was even more limited, only canned Canadian beers, with nothing on tap. Our friends picked a bottle of red wine they wanted, turned out, it was not available, then picked out a different one, and the restaurant was out of that too. We ordered burrata, octopus, green salads, lamb, the linguines. Octopus: the first (and the only) bite, was so chewy, that we just sent it back. Burrata was very disappointing, lamb was very good, but there were only two pieces of it for $85 CAD, linguines were far from the best pasta, but definitely was good enough of a dish everyone should have to not leave this place hungry. We paid just a bit short of $700 between two couples and went to a different place, because two out of 4 people were hungry. Needless to say none of us are coming back here.

The food was not that great. I ordered the seafood pasta and the noodles were undercooked. I like a nice aldente pasta but this was just not good. The service by the host was great. Our waitress was not very accommodating or attentive. The view was amazing. I would go back for maybe appetizers but not an entree.

Amazing views of the falls and our server was very nice. The food was terrible for the price and the wine recommendations were some of the worst I have ever had at a self-described high-end Italian restaurant. Save your money...you will not walk away feeling like this was a worthwhile decision. Kid-friendliness: Not kid friendly.

The chicken parmesen and 13th Street merlot recommended by our server, Madi, was fantastic. Were always looking to try new restaurants, and this is one of Niagara Falls most hidden gems. This was our first time trying Massimos, and we ll be sure to pay them another visit sometime soon. Thanks, Madi, for the great service and genuine hospitality!

For a hotel restaurants it is actual quite good. Having the window seat having the best view of a lit up Niagara Falls really can t be beat. My wife got the filet mignon which was cooked to medium rare as requested. Polenta was rich and delicious. I had the gnocchi amatriciana. While technically not real Roman amatriciana as they re using pancetta instead of guanciale, it was still a savory red sauce with homemade gnocchi. Zlatko was a great server and offered us to wait on putting in the entrees while we had an appetizer to be sure we had some time in between which we really appreciated.

We had a fantastic time at this restaurant. The food was generally satisfactory and high quaility. Our server, Zlatko, was extremely friendly and professional. We highly recommend the place Parking: Parking was convenient!

In real estate it is location, location, location ... and at Niagara falls, location really helps ... but if you are a restaurant service and food have to somewhat back it up. Which here, it didnt. The wait staff tried hard, but the kitchen couldnt seem to delivery in any reasonable timeframe or to match the ingredients on their menu. And the manager, rather than just comp us what we had already bought - perhaps just paying for my $20 glass of wine, instead wanted us to have dessert on him - which we declined - since on top of everything, with the change of the seasons.... we are having trouble with the air conditioning... yes, it was HOT and sticky, not a good way to enjoy a meal. The garlic bread when it did finally arrive (about an hour after we ordered it) was tasty. But... the ceasar salad lacked flavor since they forgot the crisp anchovies and the green salad was unremarkable missing both the roasted grapes and the crispy onions. The Gnocchi did arrive hot, but unfortunately, was swimming in a red sea of unremarkable sauce and the arctic char was both overcooked and on a bed of cold risotto...

Very pleasant atmosphere, amazing view of the falls. Food and service was awesome as well!

Great food and great view!

Zlatko providing amazing service and allowed us to have wonderful, leisurely dinner. He had a friendly smile and disposition. We enjoyed talking to him as much as we enjoyed the meal.

Food was very bad. Overpriced.

While the atmosphere is quite neat, the service and food are nothing special. Honestly I would take my money/business elsewhere.. Our waitress refused to serve my boyfriend a second drink when he clearly wasn t overly intoxicated by any means. It was strange and a first time experience in that regard. Not impressed.

Great view. Poor food. Salt was the predominant flavor in the pasta, fish, and meat dishes. Didnt have any of the 3 wines we ordered from the wine list. Why even have a paper wine list?

The view and staff are great! Really good place for a special day

It was such a nice experience, I truly enjoyed everything, the view was amazing, the food was more than delicious and the service was very kind with us, our waitress was Zlatko was very nice

My husband ordered their carbonara which was so delicious. Our waiter, Zlatko, was great. Super attentive. Loved the view.

2/4 of us got food poisoning. Waited over an hour for our mains. One guest left before we ate bc wait times were insane. Chaotic stressful vibe in the restaurant, felt uncomfortable. Views of the falls were great but that s really all this place has. Would not recommend.

The restaurant and view are amazing! We had the frutta di mare, sous vide octopus, pea and shrimp carbonara and l inguine pescatore, all of which were delicious! The only issue was with the calamari - it came out over cooked or as if it had sat too long. Luckily, our amazing server, Zlatko, was quick to remedy the situation and brought out a fresh order. Throughout the whole experience, he was kind and attentive and made sure we had everything we needed without being overbearing.

Had a great experience here with my partner. It was a very romantic setting with great food and an amazing ambiance. The staff was attentive, friendly and knowledgeable and the food was outstanding. And you simply cannot beat the view. Cannot recommend Massimos highly enough for a great night out. Parking: Park in the lot attached to the Crowne Plaza and they will validate your parking when you leave! Kid-friendliness: There were some kids here, but they were all very well behaved. I would definitely say this isnt really the place for small children.

Service and view were great. Was not a fan of the food. Had the bruschetta, did not like it. It wasnt toasted enough so the olive oil made it soggy and had too many olives, it was overbearing. I also had the gnocchi in red sauce. I didnt like the sauce. The menu said it came with broccoli, I didnt realize it would be mixed in with the gnocchi & sauce, I did not like that at all. Also there were small cubes of beef in the sauce which were so fatty, I couldnt chew through them. Lastly, there were big pieces (almost whole) of peppercorn in the sauce, maybe they need a new grinder. For me the sauce did not taste good.

Overall the experience was disappointing. Kitchen service was slow, over 45 minutes to receive entrees. Burrata salad lacked ingredients, heavy on the greens, light on pickled onions and tomatoes. 2 crostini s included, needed 4. Asked for a seafood ingredient to be excluded from a dish. I was told the seafood was premixed. Would honestly expect more from a restaurant that s touted as high quality. Would not recommend for the expense.

All the stuff was very amazing and the view was adorable thanks Zlatko serving us on this amazing night

Zlatko was amazing! He made us feel special and important! The food was incredible and so was the view!! Absolutely worth the visit!

my server Zlatko was amazing! he provided amazing service. he was very kind. im going to return because of him.

Great view. Our server Zlatko provided wonderful service.

The food was amazing! Our server Zlatko was so nice and made a great recommendation with the linguine! Incredible views of the falls from our table. Highly recommend to anyone visiting Niagara Falls!

I was not happy with the food. Not only that you don t have much choices but also the food itself does not worth the money!

Disappointed with our waiter Matthew and his service. From the very beginning he was rushing us to get the order in and showed no customer courtesy. Our party of 5 were in and out within an hour. We got the check before the party even finished eating. Food is good but nothing to be excited about. In terms of the view, only parties 4 and below sit by the window. And it s not the greatest of the view but will work just fine.

Outrageous prices Poor quality food Warm beer in a can! We paid 245 CAD for two mains, two drinks and salad

My recent dining experience at Massimo s was nothing short of extraordinary. We indulged in the lamb rack and top sirloin, and both dishes were cooked to absolute perfection tender, flavorful, and beautifully presented. The ambiance was warm and inviting, making it the perfect spot for a special night out. But what truly set our evening apart was the exceptional service provided by our server, Zlatko. From the moment we sat down, Zlatko made us feel incredibly welcome and well taken care of. His attention to detail, friendly demeanor, and genuine care for our dining experience made the night unforgettable. He went above and beyond, ensuring that every aspect of our meal was flawless. Massimo s delivers not just incredible food, but also top-notch service that makes you feel like a valued guest. Highly recommend it for anyone looking for an amazing dining experience!

If you dream of dining with a view of the famous Niagara Falls, Massimo s is for you. It s situated on the 13th Floor of Sheraton Hotel and offers a stunning spectacle of the Niagara Falls.Had early dinner (5pm to 6pm) to enjoy a pre-six special set dinner. Authentic Italian food! is an awesome experience.

Great view of the falls. Food was really bad. Also waited well over an hour for the food after it was ordered. Don t waste your money on this one:

Nice server... food was below subpar. Had to spit out pits in the warm olive appetizer, bacon in carbonara dish was all fat and dish very dry, chicken parm was tasteless (worst tomato sauce i ever had)... and no bread on the table? This restaurant is a rip-off with no culinary expertise whatsoever.

Restaurants in Niagara Falls must be dismal indeed if Massimo s Italian Fallsview Restaurant is ranked 4th on TripAdvisor as of 9-12-24. My husband and I ate dinner there, and it was one of worst dining experiences for both of us. We ordered the olive, red peppers, and garlic appetizer and proceeded to spit out olive pits and hunt for red peppers. My husband whose Italian grandmothers were masters of Italian cuisine ordered chicken Parmesan. The sauce was the worst we ve ever tasted. It seemed to be concocted of tomato paste and sugar. I felt bad for him. At least I could use the brine from the olive appetizer to try to add moisture and flavor to the dry carbonara with chunks of chewy bacon fat. Service was slow, but friendly. The Falls are visible for nice ambiance. But at premium prices, don t waste your money at Massimo s.

What a great meal! Bruchetta and Ceasar were great. The carbonara, gnocchi, and arctic char were amazing. Zlatko gave us exceptional service. Would highly recommend.

Zlatko was a great server! Food was amazing! Veiw was incredible too!

There were hiccups but the Manager, Alyson, made sure our group still had an amazing time! We saw the fireworks over the Niagara Falls from where we were seated. Very pretty restaurant

Please please please!!! Do not come here for the food. This restaurant only has 4 stars because of the view. This is over priced Italian food. The food is absolutely awful.

Blake was amazing and the view of the Falls was incredible. The food was exactly what you d expect from a high class Italian food place. Great time ..

Service was great the waiter was very friendly and attentive. The views from the restaurant are awesome. The food was not good. We waited almost an hour for 2 pastas and a salad. I got the linguine with shrimp and scallops and the noodles were overcooked. All mushed together. You could tell it had been sitting. It was room temperature. The sauce was almost nonexistent and was over powered by the fishy taste. We were disappointed. I think it was just a bad day for them.

Zlotko took care of us and we had an amazing experience. It was our daughter s birthday and he and their team made it great! Thanks so much!

A restaurant that is also one of the most beautiful experiences to live, with a view of the Niagara Falls... as the sun goes down the falls are colored with a light, artificial yes, but magical! The menu is completely Italian, the dishes live up to expectations! TOP burrata and cured meats!

Excellent food and service. Stunning view of the Falls.

We had an amazing experience with Manu!!!!!!

Our food was delicious! Our server Zlatko s recommendations were spot on and his service was excellent. The views of the falls were beautiful and we had a delightful dinner.

An amazing view on the falls especially for sunset. A special thanks to Zlatko for his kindness and his smile

Indicated it was my mother in laws birthday at the front desk wasn t offered or given any special dessert. Was asked to order food at one time by our waitress Debbie Service was Very slow, had to wait over 35+ minutes for our main course The main course did not come out until after the sunset.. I had to ask the manager for our food which was approx 40 plus minutes later.. seems like the food was sitting in the kitchen after it came out after I asked.. Waitress Debbie was almost ignoring us I was very specific about gluten free, she heard me and confirmed. Didn t give me gluten free and than argued. Than apologized. The meal wasn t even offered to be taken off the bill Asked for Grappa and said they didn t have though it s at an Italian restaurant.. they told us LCBO was closed for two weeks kept on giving excuses. Gave my mom a soup spoon for sorbet Gave my wife a desert fork for main course Bathrooms were dirty and unkept Horrible experience would gladly never return and will advise others pls don t waste your time and money here they really have to step it up.

Magnificent view but dont expect a service that matches the price. Lovely service

Dinner was delicious, the view gorgeous and the atmosphere beyond pleasant. This was one of the best choices we made! Our server Zlatko made our experience memorable.

Massimos is serving upper-mid quality food buffered by an amazing view of all three falls and the Rainbow Bridge. Im not sure it justified the price. We had 5pm reservations as a party of 6. No wait time to be seated. I ate off the prix fixe menu (bruschetta, cavatelli al fungi, and tiramisu) with a Canadian IPA as my beverage. I definitely got the best deal at the table. However, the bruschetta course was three huge pieces and really took a bite out of my appetite for the main course (pun absolutely intended). The bruschetta was also the best of the three courses by a wide margin. The funghi was flavorful in the sauce department with excellent texture but a bit too salty for my taste. The tiramisu made me sad for being forced to exist in a fancy Italian restaurant. The kids menu was on point for what a kid would want/eat in an Italian restaurant. No real complaints there. Definitely had sticker shock on the bill (over 600 CAD). The adults at the table all agreed the food was not justifying the price. Even the view didnt fully compensate, but it is spectacular.

This is an amazing and romantic experience. Thanks to the manager for accommodating us last minute and being kind when we had a little table issue. A wonderful time was had, the ambience was romantic and the night view of the Falls was also spectacular. Fireworks and food was everything 10/10. Thank you

Great view and amazing service, got to watch fireworks while I ate dinner which was in itself worth the money

Very tasty food, awsome view and pretty decent service. Worth a Visit !

Delicious! Flatlco was great! He was very attentive and the food was great! You can t beat the view from this restaurant!

Cadence, our server was the BEST! Thanks for a perfect dinner! Loved it!

Manu was our server and he was amazing!

Blake was great

My wife and I truly enjoyed the experience Blake our server was outstanding, professional and truly represents what any owner would want hard to find these days. Food came extremely fast, portions were good and taste was excellent. Would recommend to anyone looking for that special evening with a significant other. Very happy overall and we will be back.

Made a dinner reservation for 11 people (7 adults, 4 kids under 5) for 7:30pm for Saturday, August 10th. This was for my mom s 70th birthday. We got there a few minutes before and the hostess told us the table was just finishing up so we d have to wait 15-20 mins. At 7:40 we were told it would be another 15-20 mins and at 8pm we were told the table was finally being cleaned. We were seated at 8:10pm. While waiting that 40 mins outside the restaurant, two drunk guests were swearing loudly in conversation. The hostess heard them being belligerent and didn t say anything. When we told them to stop (since kids are around) they began swearing and yelling at us. I de-escalated and the hostess just watched. The belligerent couple was NOT asked to leave and they kept making loud comments but didn t swear. As for the food, it was decent but everything was really salty except for the carbonara which had way too much pepper. Needless to say it was a terrible experience and my mom was really upset. We won t go back.

So overpriced!!!!! My husband paid double the price for his pasta dish but got only a few noodles more than my daughter who ordered off the kids menu. Food was salty and lacked flavour. I should have just gone to east side Mario s lol. Portions are SO small! Not worth it!

5 stars for our server Matthew. He made our experience a lot of fun and very memorable. Thank-you! Erica Henderson Atlas

Our waiter Zlatko was very nice and good

Hotko, our waiter, was very attentive to us. He was very kind and considerate to us! We would ask for him again. Food : 4/5

The view was amazing at this place and I believe that is what you pay for. I had made a reservation through open table, when I arrived - I admit I was not dressed the best; a tourist exploring the city - the hostess was almost too excited to tell me they were all booked for the night; but I said I had made a reservation - then he kind of apologized and I got seated; in an empty place. The server was sweet; limited menu and average food. Wasnt worth it in my opnion.

Zlatko was a great server :) 10/10

Zlatko was a great server! 10/10

Outstanding service. Manu was great!!

Manu waiter was phenomenal food was excellent service was outstanding

We loved everything about our reservation. The view was spectacular, we had a window seat. The service was outstanding. The host asked my daughter if she wanted stickers, our waitress Michele was fantastic, even gave us tips on our day trip to Toronto. The food was delicious. My daughter got pasta, I got the gnocchi and my husband the chicken parm and they were all amazing. We would definitely return here on our next trip.

Great experience! Manu offered great service and food was excellent Dietary restrictions: None Food : 5/5 |

Our server Matthew provided one of the most enjoyable dining experiences Ive ever had. The view is stellar and the food does not disappoint.

Only had drinks here as we just got of a long car ride. Candence was awesome!!

Food was specular and we thr best waiter Manu! Highly recommend the mushroom dish and the tiramisu!

The food was exceptional, the service was attentive and friendly. Thanks Manu ! A wonderful experience. Food : 5/5

View and food were great. Loved it all. Didn t wait too long for anything. Service could ve been better. For the prices I m paying and the vibe of the place itself my wine was never topped off (I did it myself), the funghi pasta dish my mom had was a little too salty but still good nonetheless, when the table was cleared one plate was left behind, my waitress should ve come sooner for a two bite check. It s all minor things but it adds up in the end. The host was awesome tho, pulled out chairs and all, I liked that. Would recommend to a friend.

A beautiful restaurant overlooking the falls. Quiet, elegant atmosphere, delicious food and wonderful service. Enjoyed a local wine, and hubby loved the Niagara brewery beer. Manu was an attentive, friendly server with excellent suggestions. Highly recommend!!

zlatko was amazing! He made our dinner so special!

Zlotko was a great waiter! Great service! Will come back!!

Excellent service from our waiter Manu.

Blake was fantastic he has great knowledge of the local wineries. He was very soft spoken and made our first dinner out on our trip to Niagara Falls a memorable one.

Hard pass. Pasta was glue like and stuck together. No caesar salad dressing We were looking so forward to this restaurant and were highly disappointed. Waitress was kind. Save your money. Olive garden is better

Blake was an amazing server who went above and beyond to make our dinner and night a fantastic experience! Would definitely come back!

Manu was our server and he was the best!

What a great way to close out our trip to Niagra Falls. The view, food and service by Manu was fabulous! Highly recommend!

The prices are exorbitant but thats not the only bad surprise, the service is added to the invoice without our consent, 18% and whats more its called free. Also the tourist tax is 7.9%, in other restaurants it is much lower. Finally, we paid the two taxes on everything, food, service and tourist taxes. I find that absurd!!!

The appetizers were the true stars of the show, stealing the spotlight from the lackluster main course. For the price and ambiance, we expected a culinary masterpiece, but the food didnt quite hit the high notes our wallets did. Cocktails were just meh. The music was on point though not too loud and not too crowded. Its all about the view here!

Were from Montreal and found Massimos Italian Restaurant when looking for recommendations for places to eat. It was the perfect place to eat for my birthday to celebrate with my family The food, service, ambiance and view are AMAZING, its definitely a MUST try! Kid-friendliness: Great menu choices for kids.

Absolutely amazing. We shared and appetizer and main; burrata and gnocchi. For dessert two limoncello and gelato and tiramisu. And finished with two cappuccino. The food, service, and dining experience were top notch. Our server, Blake, was excellent. Would definitely come again.

We all loved our meals and view is spectacular of the falls !! Best meal out of New York , Boston and Maine on our long trip

My kids and I are here in town on summer vacation. This was the first place we ate when we arrived in town. From the time we were being seated, to the time we left, the service was nothing but exceptional! We/I, asked the server a thousand questions, most of them were tourist questions, that had nothing to do with food. She was nothing short of amazing. Never did she seem annoyed, or bothered. She made our experience 100% better. Which is saying a lot, as the food, wine and atmosphere were all amazing. If you are in the area, I cannot recommend them enough!

Delicious Italian cuisine and has amazing views of the falls! Our waiter Zlatko was very kind and attentive! Highly recommended

The service was perfect from Zlatco B Kid-friendliness: Oui Food : 5/5 |

Great service by Zlatko but the food not so much. .

Excellent service and great food Highly recommend. Food

We arrived 15 minutes later than our reservation [we got lost & the elevators were slow] Alyson was so kind and hospitable to us. Matt & Alyson were both so kind and inviting to us [my elderly mother and 2 sons] and sat us right away. It was the 4th of July and they both made us feel so welcomed. our server Michelle answered all of our MANY questions and her attention to detail and service was outstanding. We were made to feel like the only table that mattered, even though the restaurant was packed! The fireworks over Niagra Falls were spectacular. Overall, this dining experience was the highlight of our trip.

Zlotko was an amazing server! Had a great wine pairing and was very helpful throughout our meal. We will be back!

We had a beautiful dinner overlooking the falls at Mossimos! The food was fantastic and our server Zlotko was outstanding! He had great recommendations and was always there to answer any questions we had! He made our honeymoon dinner extra special!

Matthew, our waiter, made our experience at Massimo s even more tremendous than the views and food itself; which were perfect. Even with our large party, our experience was well paced relaxing and a perfect send off back to the US after a weekend in Niagara!

I had a wonderful dinner last night. Everything was great until an obnoxious party sat behind us. They disturbed everyone. Many people complained. Some people moved to another table. Servers should have moved them to another area, but they did nothing for those of us annoyed by them. I could not even hear my friend who sat right next to.me. Obviously, the servers did not care about us. I have never been treated so rudely.

The food, service and view are all spectacular. Well worth the experience. Highly recommend.

Beautiful setting and excellent service. 10/10 would recommend. Zlatto, our server, was amazing!

Amazing view of the falls but the Italian food and great service from Zlotko was equally as good as the view. Must stop dining option near the Falls. Dietary restrictions: Gluten Free Options available

Dinner service here is awesome with fabulous views, great foods and drinks, as well as 5-star service by Blake!

Food was delicious. Views for fireworks were spectacular. Manu was very kind and attentive.

Amazing views of Niagara Falls, superb ambience, professional courteous efficient service from Mannu, delicious food, ! Vegetarian options: There are great vegetarian options Dietary restrictions: Menu options were good for diab Wheelchair accessibility: Elevator

My wife and I visited for her birthday celebration. The view of the falls is one of the best I ve seen. The food was delicious and our server Manu helped make the experience even better with excellent service and conversation. Will definitely come again in the future.

I called the restaurant in advance of my parents celebrating their 60th wedding anniversary. My parents said its the best Italian food theyve ever had and raved about the service. The soup was a particular hit as was the portion size. On behalf of my parents, 5 stars and thanks for looking after them so well Massimos!

Such a good restaurant. Zlatko was such a good server. Super sweet and gave us everything we needed

The food was wonderful for dinner or any to all occasions, and have a good waiter like Zlotko makes the experience better. He is a very good waiter who takes his time to help. He is very considerate about dietary restrictions, Vegetarian options: Very good place for vegetarians to eat

Great food and amazing service. Zlatko was amazing and made the evening extra special

Capra is one of my favorite Chefs, however I dont feel the menu at this location reflects authentic Italian cuisine. It lacked depth and rustic charm inherent to traditional Italian cooking, and given the high prices for each dish at this tourist trap location, I dont think I would visit again. The overall experience was pleasant though as we were seated directly in plain view of the Falls in Niagara. Having been to Capras other restaurants and always loved them, this visit left me somewhat disappointed.

Lovely view and delicious food with good portions. Zladko was an amazing server all evening

There is always great service every time I come here! The food is great and the servers gave great recommendations.

All I can say about this restaurant is WOW! The concierge at our hotel called ahead to see if we could get a vegan meal. We were treated like royalty! We started with the warm olives. Matthew made us an incredible greens salad with roasted sunflower seeds and an amazing dressing We got a great bottle of wine, Foreign Affairs Cab, my husband got the grouper (not vegan of course). Served beautifully and he loved it. I was served a pasta primavera that will knock your socks off! They brought out a beautiful sorbet with a dark chocolate sauce written happy anniversary on the plate!!! We also got espresso with black sambuca. I wish I knew how to put pictures on here. William the chef came out to meet us, And also Allison. And we had a table facing the falls! We got a front row seat to watch the fireworks! What a complete Five Star evening!!!! Dietary restrictions: VEGAN

This was easily the best food we had in Niagara Falls. Everything was delicious and Manu our server was the best! He was so kind, quick, and truly amazing service. All the staff was great!

Two thumbs up to Manu. Perfection. I recommend 100% Vegetarian options: Nice menu. Food : 5/5 |

Best italian restaurant in canada. Manu was top!

The view is phenomenal. Our waiter Manu was fantastic and offered lots of great tips about Niagara. The food was a bit uneven with some dishes being very good (seafood linguini, rigatoni Bolognese, artic char) and the appetizers being good but not at the same level.

This was a wonderful night out during our honeymoon trip! Manu was very attentive and helpful in suggesting wine pairings and serving our table. The view of the falls was spectacular.

The food was good and the service was good. It s advertised as fine dining but my beer was served in a can and left on the table. I know it s minor but fine dinings a bit of an exaggeration for the whole experience.You re paying for the view really. I wouldn t go again . Too expensive for what it was

Zlotko was an amazing waiter. He stayed on top of our drinks, he helped us with our menus, he answered any questions we had, he knew how to do his job and he did it well. I highly recommend Massimo s

Manu, our server, was absolutely wonderful! Gorgeous scenery of the Falls from the restaurant. Kid-friendliness: My boys enjoyed the ambience and food as well!

INCREDIBLE view!! Excellent hospitality and great food as well. Recommend the tiramisu.

Tray and pizza combo. Great value. Love their pizza. Something about the sauce. Sweet and tasty. Full size wings. So many different flavors to choose from. David our server was amazing. Funny and prompt with our food and drinks. Will definitely be back So good. Grabbed an extra slice to go for lunch!

I don t agree with many of these reviews. I believe the price is fair based on the the view that you are getting. I have paid way more on restaurants with no views at all. I really enjoyed the service and the food.

We had an excellent experience at the Massimos Italian restaurant at the Sheraton Fallsview in Niagara Falls. The view of the falls was so relaxing. Our waitress was lovely Cadence. Everyone was very nice. The food was delicious, good portions, and they accommodated our requests quite promptly. We had parmesan chicken with linguini that was to die for, and the tiramissu was a dream! I took my special needs adult son with me after a busy day in the area. He loved it! I highly recommend it. Believe me. I am quite particular about the quality of food I eat. Thank you for the lovely experience.

Awesome dining experience. Zlatko made sure we had a memorable experience.

Dinner with an amazing view. Zlatko provided us extraordinary service. Highly recommend!

On June 15/24 had dinner at this restaurant, everything was great, my husband had different main entree, mine was the Rigatoni Alla Bolognese a few hours after eating, man did I get sick, I am thinking food poisoning, so much pain, vomiting,, what a way to spend our 50th wedding anniversary, me being sick.

This place is great! We had Blake as our server and he was very attentive. The atmosphere was really spectacular. Great views of Niagara Falls and the surrounding areas. The food was good. I had the octopus to start and the grouper fish for my entree. The octopus was a little too chewy which, but overall flavorful. The grouper fish was amazing. Overall I had a great experience

It s a wonderful place for a special date. Blake was our waiter, and his attention was cordial and respectful.

Highly recommended by guide Bob from the Tunnel! And, it was great! Our waiter was Zlatko from Bosnia .. one of the Best during our Canadian visit. Would definitely ask for him again. Presentation skills were the best, ample conversation time made us feel welcomed to the restaurant and the meal was absolutely fabulous. Well done sir and made our 25th Anniversary dinner memorable.

I only gave a 4 for the food because I didnt like my meal. I should have ordered the bolognese!! My husband loved his!!

Zlatko was so helpful and kind to my family and I. He contributed to the atmosphere of the place

We ate here expecting it to be a tourist trap, but the food was mostly fine. But considering the price, you really are paying for the views, which are spectacular. We got lucky with window seats because we ate at 6:30pm on a Sunday evening. The octopus was extremely tough, almost inedible, and while the waitress apologized when we told her, that was it, it wasnt taken off the bill, and no dessert comped or anything. For a $26 small dish, it really should be cooked properly. The rest of the food was ok, but it was very expensive for what it was. In the end, we were still happy because of the views, but dont expect true fine dining.

Manu is an excellent server. We had a wonderful anniversary dinner! Dietary restrictions: Gluten and dairy free Food : 4/5 |

First of all, our server Blake was very courteous, attentive and knowledgeable. His wine recommendation with our meal was spot on. Our shared calamari friti app was wonderful. My arctic char main was beautifully prepared and was delicious. My wife had chicken parmigiana which was equally well prepared and delicious. Our mains were portioned nicely. Desert was chocolate gelato with house made pistachio biscotti. Our table was at a window facing the Niagara river and falls. It s expensive here, more so than it should be hence 4 stars and not 5. Our bill was $330 pre gratuity for two people including two cocktails and one bottle of wine priced at $49, which was at the low end for bottles of wine. Recommended for special occasions.

Recently went to a preset menu dinner the last of the winter series. Appetizers and early courses were great. When we got to the main course the lamb was overcooked and tough. Very unfortunate.

Zlatko was an absolute delight, so gracious and tentative. Thank you

Zlatko was such a sweet server! Service, food and atmosphere were amazing & relaxing. Our server made our experience! Thank you Zlatko!

Amazing dinner from start to finish, could not fault it. Our server Manu was amazing! Attentive, friendly and helpful. The food was delicious and beautifully presented. The view of the falls was absolutely gorgeous. Such a great experience. Thank you!

Manu was awesome great food

Food was very bad has no taste , poor service , no one smiles . they treated us very bad . Food was expensive Never come again Food

Food was not worth the price and the service is not the greatest

The servers were kind and service was quick. However, the food was okay. The restaurant was a plain atmosphere and was not high class as they advertise. It was so cold in the restaurant we could not enjoy our meal. For paying over $100 a person it is not worth the experience.

Where do I begin I had tragi-comic experience here and here how it went. ARRIVAL: Had 8:30pm reservation specifically for window table. Upon arrival we were told that place is fully booked, can t honor window table request. First with sadness and then with laughter we watched window tables emptying one after the other. AMUSE BOUCHE: Was brought by seemingly grumpy gent who basically dropped it without explaining (turned out to be peperonata). I mean.. thanks but what if I m allergic? I m not but I like to be asked FIRST COURSE (photographed): sous vide was supposed to be extra tender right? Wrong! It was an ok octopus but quite chewy and definitely way over seasoned. Making octopus is a bit of an art, and this kitchen ain t artist. Buratta was good that s why two starts to food. But then again I doubt it was cooked on premises. DRINKS: I don t know if there was any tequila in mine (Italian something from special cocktails menu) but I honestly didn t feel it. Prosecco based cocktail had bubbles so must ve had something right? MAIN COURSE: Arctic Char that died to make that food possible - died in vain. Risotto bed (or rather what was supposed to be a risotto) was a waste of rice. The dish was over salted and that s understatement. Yes, the second time on the same glorious night we got over-something dish. When Debbie (our waitress) asked how was it and heard that it s oversalted - she smiled and walked away (more on the service below). Was good crisp though, and I can t say it wasn t juicy. But can t say we enjoyed the main. SERVICE: Bad. Sloppy. Inattentive. Did I say bad? VERDICT: Italy should sue this place for making a bad name for Italian cuisine. Fishermen should stop selling them arctic char and lobster (geez, that was a waste in that so called risotto ). Anyone who s in their right mind should choose to dine elsewhere. Oh and why two stars? Because view is definitely good. But anything they make with their hands is mediocre.

Pricey but good.

I loved it, I really enjoyed dinner. The lamb was exquisite, the atmosphere very cozy for a nice evening. The prices seemed good to me as the food was excellent. I will gladly go visit them again.

Food was great. Service even better. Zlatko was our server, great recommendation and attention to our needs. Very personable and made the dinner experience even more memorable.

Dinner with the best view. Thank you Manu for taking care of us - your hospitality was much appreciated!

Manu was our waiter he was lovely! He provided excellent service and made this experience very enjoyable, every interaction with him put a smile on our faces! We will definitely be back!

Zlatko was our server. He was personable, friendly, attentive and professional. Excellent service, food and drink.

If I could rate service a 6/5 I would. Between the maitred at the host stand and Matt as a server. The knowledge and commfortability we had with him as a server. Easy going and efficient at the same time. Couldnt have asked for a better time!!!

Manu was an excellent server and added to our wonderful experience.

A great Italian restaurant inside the Sheraton Fallsview with a fantastic view of both US and Canadian Falls. I celebrated my birthday here and received amazing service. We enjoyed everything we ordered. Thank you for a wonderful evening!

This was the worst experience at any restaurant I ve ever dined in. First of all, my dish was very salty. My husband s was tasty. Let get to the poor service: the waitress was very pushy; We couldn t enjoyed our meal; We were rushed to order because the kitchen was closing at 9pm. This was so unprofessional because we were celebrating a special occasion and was never informed when reserving table. Take note that the restaurant was closing at 11pm. Also my dessert was served immediately at main course. By the time I finished main course, my dessert was all cold and mushy. Overall, I will not recommend this restaurant. It is a very expensive place to be treated this way.