Zappi's Pizza & Pasta in Niagara Falls

Exceptional restaurant! Friendly and reliable staff. The food is absolutely fantastic! This family restaurant is the best one in this area. Its an authentic Italian restaurant! Just loved it.

We had Caesar salad, pizza and wine. The pizza was delicious. Customer service was friendly and gave us a warm welcome. Definitely would recommend them for dining.

The service here really shines! The staff went out of their way to accommodate a large group I was dining with. Everything was organized, on time, and tasting good.

Stephanie the server was awesome. She was attentive but never pushy. Great sense of humour. The restaurant was busy but we were not rushed. We had lots of time to enjoy our meals. I found the serving for my chicken parm to be unsatisfactory. Why so stingy on the pasta? For 30$ certainly you can give me a healthy amount of pasta. I feel like the quality has gone down since we first started coming here. I dont know if that is because I am choosing the wrong meals....we will try Zappis again next time we are in town but if we are still dissatisfied we wont be back afterwards. Sorry.

Zappis Pizza has always been a place close to my heart. Growing up, it was our go-to spot for pizza nights. The staff was incredibly friendly, always remembering our names and regular orders, which made us feel right at home. Their pizza back then was the best crispy, flavorful, and perfectly balanced with cheese and sauce. It was consistently satisfying, and every bite brought a sense of comfort. Plus, Zappi s always had a welcoming and kid-friendly atmosphere. It was the kind of place where families could relax, kids could feel at ease, and parents didn t have to worry about a fussy dining experience. However, around 2018, things seemed to change. I m not sure if they altered their recipe or if something else was different, but the quality of the pizza took a noticeable dive. The pizzas became greasy, bland, and sometimes even undercooked. It felt like the magic was gone, and I was genuinely disappointed. Then, a year ago, I decided to give it another shot for a birthday celebration. We ordered an extra cheese tray something we used to always enjoy. But when it arrived, it was burnt. Honestly, I was disgusted. I didn t want to judge them too harshly, so I decided to give them another chance. But, despite my hopes, the pizza just didn t hit the mark. It wasn t as great as I remembered, and I started to wonder if the Zappi s I loved was gone for good. Fast forward to this past holiday season, when my friends and I found ourselves in a bind nothing else was open, and we were craving a comforting meal. On a whim, we decided to try Zappis once more. This time, I was pleasantly surprised! We ordered two pizzas, wings, and pasta, and everything was absolutely delicious. The pizza was back to being flavorful, with the perfect balance of cheese, sauce, and crust. The wings were crispy and juicy, and the pasta was rich and satisfying. It reminded me of why I loved Zappi s in the first place. One of Zappi s greatest strengths is its kid-friendly vibe. Whether you re bringing your little ones for a family meal or catching up with friends, the welcoming environment makes it a great spot for everyone. It s the kind of place where kids can enjoy themselves, and parents can relax knowing their children are comfortable and catered to. Overall, my experience with Zappis Pizza has been a bit of a rollercoaster. While there have been some disappointments in recent years, I m happy to say that the quality seems to have returned. I can only hope that the consistency stays this time, and that they continue delivering delicious meals in their family-friendly atmosphere to loyal customers.

good food.

Very tasty pizza at a great price

Best pizza ever. Love this restaurant. Its a family go to place

Great food and atmosphere. Reasonable prices for being a touristy area. Service was excellent, would recommend!

Great traditional pizza and pasta place. Fairly priced. The calzone was fantastic.

Yummy Italian restaurant. Great pasta and pizza.

It was so quaint and the food was amazing!! We had the pizza and wings! So delicious!

Fantastic Italian food and fabulous service.

It was the most delicious food I had in Niagara. I didnt expect much because it was a tourist pizza, but it was homemade style with melted cheese and appropriately chewy dough! As soon as I took a bite, I was impressed. If you want to eat food other than steak, come here~

My first visit to Canada. A local recommended Zappis. Paid $20 for a chicken parm sandwich. There was not much to it. I was still hungry after I ate it. I dont mind paying as long as its worth it. My opinion, Not worth what I paid. It was two tenders with sauce and cheese. Likely wouldnt go again.

Great pizza.

Really nice patio and layout. Food is good. Prices are fair. Pizza is delicious. Hard place to maintain keto diet but otherwise solid.

You must come. Its rewarding to leave behind so many franchises. I almost ate it while dancing. Its so delicious and the old-fashioned atmosphere is great.

The meatball sub was terrific. Everyone loved what they had to eat. We sat outside on the patio and had a pleasant and helpful server. Great place! Food

The veal parmesan was pretty bland but the main issue is my girlfriend ordered a calzone and they messed up the toppings she requested. When they finally brought her a replacement my food was cold and her new calzone barely had any cheese in it. The server made a comment making her feel guilty for asking for her proper meal. Not a great experience at all. I can t recommend. Also paid $15 for Fried Mozzarella that would have been a $3 add-on in any burger joint. Not much of an appetizer.

Prices are hight. But the food taste good

Do NOT walk up - all reservations are done online. FYI... & the hostess doesnt tell you, so you wait hours for a table. Service

Amazing food and service

Pizza is delicious I love it because the dough is delicious all the way through!

Its fantastic place. The food was good. I want to tell more about the service. We came with two small children and while we were waiting for our order, they gave two pieces of dough for my children to play with. the game was so exciting that the children didnt even want to eat their pizza and then asked to take the dough home. The waitress was very friendly and responded to any of our requests with a smile. Its very warm and atmospheric place and lll back there again

Stopped here after visiting the falls. Pizza was delicious and reasonably priced. Made to order in 15 mins! Would recommend.

Just good food, enough choice on the menu. I would make a reservation before you plan to go otherwise you might end up in a que

Good pizza and wings. Dillon was a fantastic host.

Pizza Pizza Pizza Do you know Zapi~? When I saw the name of the restaurant, I couldnt help but go in. Although it feels very salty to Koreans tastes, the dough was really savory and light and tasted good. In particular, I drank the Drout Beer Gel on the left because they recommended it, and it was really smooth and delicious. And the servers are very friendly!

Absolute terrible customer service and disgusting kitchen sanitation. The health department will be contacted with an official complaint.

20 dollars for a piece of lasagna that was so small I still starving never going back

Single greatest pizza restaurant on planet Earth. Kids make their own pizzas at the table! Why isn t that done everywhere? It seems so obvious. The people are friendly. The food was great.

2nd best pizza of my life!

Chicken parmigiana was very dry and tasteless. Also fettuccine Alfredo had no taste. First time going and never again, save your money and go somewhere else.

Awesome good and service. We liked it so much, we ate there twice during our visit to the falls. Highly recommended.

Recently ordered take out of party pizza. Ready on time and tasted great. I have also eaten in and had a great time. Fantastic for corporate lunches

Great food. Very fast

Pizza is pretty decent here. I order takeaway. Calzones are good, nice and big The service on the phone and when picking up is good. Cant say much for the atmosphere as I havent dined in Zappis for years. Dont care for the chicken wings, and I cant say anything else because Ive only had pizza and wings from here.

Lived in NF for 50yrs... Ive never been here before... Im definitely going again... I had Calzone and Ceaser Salad, and my partner had lasagna. Both were very good... only downside was the sauce I had for my calzone was not as hot as I would have like, but thats just a personal choice... if you are in the NF tourist area, check it out..

My wife and I are here during our stay at Niagara Falls. Price was reasonable unlike some of the other restaurants in the area. Food was good and we had leftovers for another day of our trip. Definitely recommend.

We really liked it here. Great and warm service. The two pizzas we had both tasted really good. Overall, we found the restaurant to be cozy. Price/performance was also right here. Thank you.

The pictures of the restaurant don t reflect it s atmosphere. It s a nice place to be. Thank you Stephanie for your friendly service.

It was very delicious as per the reviews. The dough is so thin that you can eat even the inner part. Share small size with 3 people I would like to stop by again when I visit Niagara.

Just outside the main tourist area of Niagara Falls. Best pizza place I found in the whole area, both taste and price-wise. Hope to visit again! Oh, and free parking which is definitely a benefit for the Falls

My daughter and I went. It wasnt very busy however people came in after us got their app, food and left. We ordered friend mozzarella (my daughter even heard me) didnt get that. From getting drinks we waited over 40 minutes for food and our waitress hadnt come by to let us know anything. Our food finally came and although good I found a good chunk of plastic in my sauce/pasta. I let my waitress know who only took off 3.99 (20%) from my bill and when she came back to tell me she spoke to her supervisor who said the 20% was ok said it was a bit of tone as if she was laughing. It was big enough to chole on and it was gross. Ive been with a party at a bigger chain whose meal was compt and got a free dessert. Checked on us once. It wasnt a great service and we probably wont be back again because of this.

Great food one of the best pizza in Niagara falls

Great pizza and salad .. can t go wrong.

This was so delicious that I thought it was Italian pizza and pasta...?!! The pasta, especially the basic tomato pasta, is so seasoned. Its a taste that keeps coming back to me.

A delicious pizza restaurant worth a try if you go to Niagara. The chicken tastes better. Its better to eat it outside in the fall weather.

October amd we.were able to dine outdoors! We had Greek salad, calzone and small pizza. Everything was delicious!! Will definitely be back!!

The calzones are always delicious. Servers are friendly and professional. My family loves going here for dinner. I would definitely suggest going for the pizza and calzones.

Pizza was just ok

Pizza was really fresh and delicious. Great customer service

Great Restaurant. We have eaten here twice this week. Loved it both times. Avoid the named brand restaurants in the area- tourists traps with bad service and high prices.

We ate at the restaurant twice on our trip because it was so good!!! Chicken Alfredo Pizza was so good! Also, Alfredo pasta was probably the best I have ever tasted! The Diablo pizza is also a must get! I do recommend going for an early dinner. They get pretty crowded after 7pm. But, even then it is worth the wait!

Service was excellent. Food was absolutely delicious!!

This restaurant was wonderful! Nice and quaint, and great food!

Everything at this place is lovely! I ve been to Niagara Falls several times and this place is always on the list! Real italian food and friendly staff

Good portions , waitress very nice , pep and mushroom pizza , kids portion of penny pasta , with meatballs or not , rapin and sausage pasta . Everything was great , also they have a outdoor patio. Plus Zappies have taken out and deliver service. Vegetarian options: I believe Zappies have a few vegetarian options, I like there eggplant lasagna , just ask server for help .

Max is the best employee in the store and great pizza from store and good service by everything.

Good service, pizza is very good

Good food, good service

Ordered take out. Caesar salad was fresh and tasty. Meatball sub was tasty but bread was not special at all. Im from Long Island NY so Im a little spoiled. Seriously though if they had better bread this could be a much better sandwich. Nice people.

Service is bad waiting on drink 25 min and we asked for a home made bread and we get bread from the store for sure I wont come back again

Food was great. Pizza was yummy. Prices are very reasonable.

Stayed at a hotel nearby and ordered takeout. The pizza and wings were amazing!

Honestly, this place is always packed! Anytime we drive through Niagara Falls, we MUST stop here! Between the delicious food, and the amazing service it s a must visit. I especially love the stuffed hot peppers starter and the kiddos always love the pizzas! You honestly cannot go wrong! Kid-friendliness: Kiddos love coming and getting some real pizza dough to play with!

On vacation and stopped by for lunch. Rich, the owner, runs a tight ship. His staff were friendly and the food was delicious. They also have Moose Head on tap, which is just icing on the cake. I had the calzone, and my wife had the California pizza (see photos). If youre in the area - even if its out of your way - be sure to stop in.

After a week of traveling through the USA, this restaurant was a real highlight: good food, good service and acceptable prices - we were very satisfied!

Im italian, born and raised in Italy. This place makes a decent imitation of pizza, although the dough is too sweet and gummy. Crust was too dry. Pasta was way worse: the tomato sauce was watery, either canned or cooked very poorly, and bland. Stuffed shells filling was bland. The furniture and general ambience are reminiscent of 70s and 80s italian family restaurants, and Im gonna ignore the spelling and syntax errors in the italian sentences on the décor. Theres a bunch of menu items that are definitely not italian food. Service was nice but really slow. If the restaurant didnt make a point of being authentic and whatnot it wouldnt be that bad, but given that premise its kind of embarassing.

Never a bad meal. The sausage and rapini pizza is so good.

We have been here many times and are usually very happy. Tonight was a different story all together. Our 5 year old made his own pizza which was a fun experience for him, and 2 large pizzas (one veggie and one Pepperoni, hot peppers and pineapple). All pizzas came out together, the veggie one was great, but the Pepperoni one was burnt. Like rock hard crust. I politely told our server it was way overdone, and she promptly had them remake it. Another 20 min later, we had the pizza, but half the table was finished eating... so we didnt get to eat together. We had to wait another 20 min for her to come back and offer boxes, and the bill. We were there for well over 2 hours, much longer than we had hoped. When our bill came, there was not one single apology for the inconvenience, and no offer to discount any portion of our bill which was over $100. This lack of customer service does not have me rushing to book our next occasion there, thats for sure. -disappointed guests.

Great pizza we had the chicken alfredo pizza the crust was perfect! The chicken was is so fresh and perfectly cooked

We were a group of diverse non-white friends - (1 Hindi, 1 Arabic, 1 Black and 1 Bengali, ) for dine-in. You might think these days this doesn t matter, but well well well. We ordered two medium pizzas - Chicken wing and Chicken BBQ for the table with a drink each. We all liked BBQ while none of us liked Chicken Wing one. The female server who served us was professional and sweet. I don t know her name but she was white with slim make, slightly blue eyes, a bit mature. Kudos to her. After we were finished, I asked our server for the bill. Unfortunately, it was this another guy who came with the bill - white, short, young. Sorry, again I didn t ask his name. Based on the experience so far, our thoughts were that service was good, and half the food was good. So we decided to tip around 15 percent overall. But it looks like this guy who came for the bill was annoyed by this. He murmured Wow, these people . Man excuse me, what do you mean - these people ? And of course after everything, the guy just leaves quietly without saying anything like thank you or whatever. So this was our experience. It feels a little ridiculous and writing this. But still decided to put this up for non-white brothers thinking to visit here. Make sure if that guy comes, you tip 20 percent or something in every situation or otherwise instead of asking feedback or thinking about what they might improve, he will probably just blame it on you people . Namaste/ Khuda Hafiz/ Tadiyas !

The service was excellent, I honestly dont blame the servers for what happened but our chairs and table were wet, we were constantly harassed by 6+ wasps and when the food finally came out it was lukewarm, chewy and rather underwhelming for the cost.

Just came back to Zappis after a long while. This place has always been excellent. My family and I have always loved coming here. The food and staff are beyond incredible!

We love it here at zappis pizza. My family always orders the chicken Alfredo pizza, one of my all time favourite is the veal parm!!

Beautiful dinner tonight at zappis, my server was sweet and very helpful with recommendations. I was welcomed by a nice young man when I got there and accommodated my group of 6 very quickly considering we didn t have a reservation. We got a couple pizzas and a pasta. All was amazing and definitely will be coming back .THANK YOU ZAPPIS

Pepperoni Pizza: 7/10 Mozzarella: 5/10 (small amount and too overcooked) Chicken Cesar Salad: 10/10 Service: 10/10 (Diana was great.) I liked the fact that Diana got us plates, napkins and water before we asked and she even brought lemon with it. She also gave our daughter some dough for her to play with it. Definitely recommend visiting this place.

Mirela you rock! Excellent service, food was incredible, atmosphere top notch! We went for my grandsons 6th birthday so he could make his own pizza. He was surprised with his brownie with a candle in it for us to sing Happy Birthday another surprise not just his family sang happy birthday but the ENTIRE restaurant. Made for such a special birthday thank you again Mirela, and all staff at Zappis!

We ordered pasta and it was amazing. Service is fast. Highly recommend sitting outside if it s warm enough.

We ordered two meals, Veal Parmesan with penne and lasagna. The veal was not veal and Ive had thousands and thousands of veal Parmesan dishes. I dont know what they used. It was stringy and had a very unusual taste, unlike real veal, and the ziti was way overcooked. My fiancé had lasagna. The sauce was good. The lasagna was overcooked. The house salad came with dressing on it and we didnt ask for that. All in all, Zappis is a totally, forgettable experience. You could probably get better food at a truck stop!

I really liked the old school atmosphere of this place. This place was delicious and fresh. It tasted like good home cooked food. I would definitely recommend this place if you re craving good Italian food in the Niagara region.

The food was delicious, the service was amazing! Best pizza & sangria in Niagara Falls.

Food was pathetic and service was so damn slow.We went to Zappis on 5th July 2024. We had ordered chicken wings & Chicken parmigiana. We had to wait more than 30mins for the food to arrive, when the food arrived it was completely let down.. food was cold and tasteless. I would never recommend their pasta and wings. I had read a lot of good reviews about the restaurant and went there but was too disappointed.

Can t really share about the atmosphere since we just ordered the food to go, but the food was delicious. We were looking for a pizza joint close by our hotel and Zappis was only a block away, and looking at the menu it was just what we were looking for. Had a medium pizza and cheese bread, was worth every penny.

Cant say nothing about the place and service itself as I ordered, but the food was amazing.

When my family visited this locale, it was simply put the best plate of food Ive ever eaten in my life. We were in town for three days, and we went to this restaurant every single one of them. I would return to Niagara and Canada solely to eat here again.

Great dinner spot found next to the hotel. Its delicious, plentiful, reasonably priced, and friendly. Cream pasta (Linguine Alfredo) and Hawaiian pizza are delicious hehe.

Okay pizza. Server pleasant and friendly.

Unfortunately we wont be back. I loved their pizza in the past and wanted to try the actual restaurant so we went Saturday. The waitress turned unpleasant after a minor slip; an apology and moving on would have been appreciated. The real part to the review is not the waitress. As we are eating our food we notice an employee in the cooking area leaned on the counter eating several different foods, licking his fingers and continuing to cook in between sessions walking back and forth with a chicken wing bone and a mouth full. I asked another waitress who this was and I was told the name and asked if he was the manager and she confirmed he was. We left saying nothing else since our concerns were about the managers standards which are obviously different then ours.

Zappis was absolutely amazing!! Wish I could buy the pasta sauce online it was so good!

The atmosphere was nice and it felt a bit old and traditional. Pizza was delicious 4.7/5 Chicken 5/5 Service was also good

If youve not tried it I highly recommend it but I wouldnt order delivered not the same .

We went for dinner with our 3 year old! Our server was great, she brought out some pizza dough for my child to play with while we waited for our food to come out! Perfect distraction. We will definitely be back and highly recommend it. Delicious food, great portions and reasonable prices for the falls.

Good value for money. Smiling service and the waitress was patient and made the effort to understand our English.

Good pizza and friendly staff

Delicious homemade!!

I get the Diavolo pizza every time I go for lunch! Ask for the lunch menu if visiting during lunch, a great combo with pizza and salad at a reasonable price point. Parking: Parking can be difficult to find a spot if busy, however there is parking to the rear of the building.

Very large and tasty portions

Food was delicious. Definitely try the fried mozzarella the sauce was sooo good.

Long waits. Good food. Good beer. Good sangria. Average pizza. Good lasagna.

Food and service was fantastic with unique combinations and portions.

Good pizza for a more than reasonable price, varied choice. Perfect for an easy dinner on a patio. I recommend it, it balances the restaurant bills.

This place was the best place we ate at on our trip. The pizza was delicious and price was great. Highly recommended.

Pizza well enjoyed. Meatball sub not so much. Plain and dried out. Ill skip that next time.

Always a pleasure dinning at this Gem thats been around for years. From the food to the Staff thats always on Point.... Thanks for Staying all Yous Do... @jeffyttaco on Instagram

Food was average, not worth the 4+ star review in my opinion. Servers were nice and attentive. Wheelchair accessibility: Accessible, no steps

Took my family here on a recent trip to the Niagra region. We loved it here. The food was amazing, service quick and friendly, and prices reasonable vs tourist pricing at other restaurants nearby. We plan on visiting the region again next summer and well definitely be stopping here to eat again, even if its out of our way.

Zappis is a must have when visiting Niagara. The food was great, the open air back porch was relaxing, and the service was amazing. While the kids make your own pizza was a little pricey, the memories of our 6 year old fussing over each topping placement was priceless. Food was so good we went back a second time later in the week for takeout. Kid-friendliness: They have a make your own pizza that young ones will enjoy.

The food was amazing, honestly the best food me and my family had during our trip here so far. Server and staff were very helpful and nice, service was great. I would go here again

The best Alfredo pasta on this planet. Fried mozzarella

Excellent and affordable!!

2024AU - Back again. Always consistent, always good. Great servive, great food. Weve been coming here for well over 20 yrs. ________ 2023AU. Back @ Zappis, Niagara Falls . Always good, always fresh. Great, authentic Italian food. Nice staff ____ - 2023JA - were back again wonderful food and a nice place to eat. Authentic homemade Italian food. Great selection, nice staff. #joyinthejourneywithdoterra #zappispizzapasta #niagarafallsontario ___ Update - 2020Aug. Another 5* Review. Great food ea time we come. Thank You Zappis !! Yum! Always good. Always consistent. Weve been coming for years, ea time we visit Niagara Falls. (Zappis, since 1971) _____________ About Nov 2019 Great! Really Good homemade Italian food. Prices have gone up but they have everywhere. Anyway, we come here once/twice a year. Food is always good, and always consistent. Staff is always nice. Wonderful fresh bread is served with every meal. Oh Yum! Its all good. Youll be happy you came. Weve been coming here for years. We are a few hrs away, so whenever were in the area, well have a meal here. #joyinthejourneywithdoterra #zappispizzapasta #niagarafallsontario ____________ 2021Aug. As usual, EXCELLENT! Great Pizza. One of the very best in ontario. Great place, nice service.

The pizza I found was alright. Nothing special. We had a bacon cheeseburger which had very little cheese. The pepperoni was alright but not very much pepperoni on it after ordering double pepperoni. And the bbq chicken pizza was fine. However, it rates very low on my ever ordering from there again.

Great place to get some authentic Italian food. Friendly staff quick service and amazing food. Bring the family and have a a good time.

Chicken parm was dry, pasta sauce was bland. Pizza margherita was very salty, and had a very strong pepper taste. The crust was nonexistent and dry, imitating cardboard. Chicken wings had almost no meat on the bone. Caesar salad had a white cream sauce and tasted very salty and sour. All food was served cold I saw them pour lemonade out of a store bought container. Cost was expensive for 2/10 food.

The food was not worth the price. Mid eats.

Nice place to have pizza or a sub for great price Vegetarian options: All great Food : 5/5 |

Insanely expensive. No one in the family liked the pizza, although obviously thats personal preference.

Im going to try to look past the inedible food this restaurant serves. And rather focus on how apalled I was by the lack of professionalism the service team showed to me and my friends last night. A table of 5, we ordered a simple order of pasta, chicken wings and sandwiches. The food took over 50 minutes to arrive. While waiting I inquired about the food, I was told to wait a couple more minutes. Fair enough. Food finally arrives and I was disappointed with what I was served. I privately told my friend on the table, this food wasnt worth waiting 50+ minutes for. Thats when all hell broke loose. Over hearing us, our waitress decided to involve herself in our conversation and became instantly defensive. When I was forced to confess my dissatisfaction about the service time and response, there was no sympathy from the service team. She kept escalating the situation and kept showing us service tickets with different time stamps. We sat in this restaurant at 6.45pm, order by 7pm. Her tickets showed that the order was put to system at 7.11pm. The food arrived at 8pm. Look, my outcry here isnt for the wait time. Im a cook. I know restaurants. They get busy, food can get late. But a private conversation became public, and then a topic of contention between our table and our waitress. An employee who at the very least should deescalate the situation, threw fuel into the fire. At one point she defended the wait time by saying that frying chicken wings take 25 minutes! We were treated with ingenuity and clear hostility. By the end, a younger male employee (manager or host) came to our table and physically tossed a doggy bag at us telling us to pack the food and leave. Not only was our experience with the older waitress deeply inappropriate, but management seemed used to this behavior with their aggressive response. instead of trying to resolve a fixable incident, we were told to take the dog food that were served and to leave the restaurant with a clear undertone of physical threat. This dear reader, is the kind of establishment youre considering having your next meal at.

It was nice to eat at a family owned restaurant in a sea of restaurant chains. Our food was delicious and wait staff was very helpful when choosing our meals. I highly recommend if you are looking for a family home cooked meal.

Absolutely amazing food and staff

Hidden secret. Their chicken wings are excellent. Roaster wings, great tasting sauce, cooked to perfection.

Great little place to visit! The food was great! I had the chicken Alfredo and it was really good, we ordered garlic bread for the table and my husband had a sandwich. He enjoyed his food as well, it is quite filling! Cute little authentic Italian restaurant, would be great if it had AC though they do their best to keep the place cool. Even brought the kids pizza dough to play with while we waited! Great visit, will come again! Kid-friendliness: Super friendly with kids, cups have lids so a huge perk, offer high chairs! Brought the kids pizza dough to play with while they waited

We visited Zappi s Pasta based on a recommendation from our hotel and our positive experiences from previous years. While we had to wait a bit to be seated, they were able to accommodate our large group of 10 quickly. Our waitress was very attentive and provided excellent service throughout our meal. However, the food itself was just okay. It was good, but nothing stood out that would make me feel the need to return specifically for the food. Overall, a decent dining experience, especially for large groups, but the food could use some improvement to make it truly memorable.

Nice enough restaurant, but the steak was not fresh and everything was fairly expensive. Tourist town, I know.

The pizza crust is insanee!! One of the best. We tried Alfredo Pasta, Veggie Pizza, Fried Mozzarella and cheese garlic bread. All of them were delicious and worth trying. The waitresses are super nice and professional. Food : 5/5

Decent food and just ok service. The issue is you have to wait about an hour after ordering your food. This is during busy and non busy periods. The wait staff although friendly are not very attentive. Food : 3/5

Was in town for a Convention this is a must have place to eat at every time were in town. The food and the atmosphere are amazing unfortunately they seem to be short-staffed that day as for about 45 minutes there was only one server working the whole restaurant, she did an amazing job given the circumstances. Planning on being back in town in October and will definitely eat here. Vegetarian options: They do an amazing eggplant sub,

We ordered two pizzas, they were ok. I do not think we will come back again. We would like to find a pizza place that has a pizza that we really enjoy.

Really good subs.

Even with a reservation we waited 40 minutes . The food was like warm and taste wasnt anything to brag about

Not consistent- pizza burnt one week then raw the next time. Over priced.

There are better pizzas in town. Not impressed.

Everything was great! The waitress was really sweet, the food was amazing.

At Zappi s, the servers are nice, and the food taste s great. The only downside to this place is the really high price for some things. The washroom is also kind of old and rusty. Overall, if you enjoy Italian food and have money to spend, come here!

Honestly this pizza is not even as good as a standard pizza chain like Dominos. I was very disappointed with the two pizzas we bought while dining in for a special occasion. $25 per medium pizza is not terrible for the Niagara falls area but its pretty terrible pizza if youre expecting a gourmet pizza experience. Highly recommend you pick somewhere else to dine.

The sauce of the chicken Parmesan was so wet, and was not flavorful and pretty stale, so are the fries, the pizza was good and so was the Caesar salad.

It was very busy yet they were able to accommodate my family of 12 in under 15 minutes when they were busy. My Server Diana went above and beyond to make sure my kids had dough to play with and then after our meal was done we were able to watch the pizza master Jeff toss up some pizza. What a spectacle

Zappis was a wonderful place to relax and enjoy a family dinner. We have 3 children (12, 10, 7). All 5 of us enjoyed the outdoor seats, good service, quality food!

Pizza was delicious! Highly recommend!

We had a nice time at Zappi s. Definitely the best place we ate at Niagara Falls. We enjoyed our dinner. Food was great and at a reasonable price. Our waitress was wonderful. Go to Zappi s you will be pleased Vegetarian options: Many vegetarian options Parking: Easy parking

Good food, service is excellent, the atmosphere outside is pleasant

Great family Italian food.

Two of the 4 main dishes were subpar. The gnocchi was overcooked and inedible and although we politely indicated this no remedy was made.

Great Italian restaurant.. delicious food. Great service. Pizza and salad were great. Deliciois sauce Food

Me and my family loved every bit of this place. As soon as you walk in youre hit with a delicious aroma of home cooked food. Smells like Nonnas house. Wait time was not bad at all, wait staff were friendly, and the menu had lots of variety. Loved the aesthetic of the patio. Came from an hour away and will definitely return.

Stopped by this place after arriving in Niagara Falls and that was one of the best decisions that we made that day! We got seated immediately and our server was with us very soon after. We ordered the family sized Caesar salad, medium meat lover s pizza and medium Margherita pizza (with some extra mushrooms and olives). The salad was excellent! There were bacon bits in it as well as the classic Caesar toppings. The meat lover s pizza was one of the best I have ever tried! The crust was thin and crispy, it wasn t too greasy and the ratio of meat to cheese was perfect! The margherita pizza was great as well! The crust was a little more crisp on this one but it still tasted good! Overall, it was a very good experience and I would strongly suggest this place to anyone looking for good pizza in Niagara Falls! Parking: We walked here but the parking lot was decent sized and could probably hold about 50 cars.

I would give the food here a 4.5 if I could. LOVED this place. Plenty of parking and cool retro vibe. Food and service were excellent. Had homemade stuffed mushrooms and pizza. Everything was great. Fresh ingredients and lots of taste. The restaurant was very clean and you can see its a beloved Niagara Falls staple. If youre in the mood for great casual dining, then definitely check this place out. Location is great too and close to hotels in the area. Parking: Lots of room for parking next to the venue.

Food was good, took a long time (1hr+) to get made.

This restaurant is amazing. You can find delicious food at a good price. I recommend it. This restaurant is incredible. You can find delicious food at a good price. I recommend.

I usually love Zappis, but tonight was a disappointment. It was quite busy and noisy, as it usually is. Our greek salad arrived with less than the usual amount amount of dressing. We didnt comment, but then our eggplant lasagna arrived and it was lukewarm. It took ages to find our server who whisked it away for a reheat without much of an apology. We waited and waited again and it finally arrived. I brought a friend from Toronto here as Im a local. I explained my disappointing experience when cashing out because we couldnt find our server for the cheque. The cashier said shed mention it to their kitchen. You need to do better, Zappis!

Great customer service and our dinner was awesome

Lovely place! They allowed us to enter with our dog and amazingly attended us. They make us feel more than welcome. The food was also amazing; we tried the pizza, and my god! Was delicious!! They even have dog food(meatballs), but its not on the menu. The place is cozy. I loved the place and highly recommend it! If you go during the night like us and sit on the patio, make sure to sit close to the heaters; we didnt and get cold.

Friendly staff. Busy. Garden salad was fresh and enough for two people. Diavalo pizza was good but slightly on the salty side (but this is based on our preference). We recommend this place.

A great local pizza restaurant. Good food and great service.

Amazing time at zappis with coworkers today. Food and service was great, would definitely go back. Had the steak sub and it was delicious but everyone at our 7 people table enjoyed their meal.

Great pizza. Good beer. Gnocchi slightly disappointing. Quite a few families with kids arrived while we were there.

We were visiting Niagara Falls and were craving a laid back atmosphere with an outdoor patio. Zappi s checked all of those boxes and the food was great! We enjoyed the pizza and Greek salad, and some Italian draft beer. Would recommend!

Food is top notch, we loved their patio!

Great family restaurant. The pizza and calzone were delicious, and the service was outstanding. The make-their-own kids pizza was a huge hit with our 2 year-old grandson.

Never again! Broken promises! Order was incomplete. I called and was told it would be delivered. I never got it! My grandaughter had to share ours! Not the first problem with this establishment! The food is not that great either. Very over priced for pasta and plain sauce!

I recently visited Zappis Pizza & Pasta near Niagara Falls, and it was an outstanding experience. This is, without a doubt, the best pizza place in the area. The restaurant is clean and welcoming, making it a great spot for a family meal. We were delighted by the opportunity to watch the pizza being made right in front of us, which added an extra layer of excitement to our dining experience. The pizzas were delicious, with fresh ingredients and perfectly baked crusts. The menu had a variety of options to cater to everyones tastes, and the pasta dishes were equally impressive. The staff were friendly and attentive, ensuring we had everything we needed throughout our meal. Overall, Zappis Pizza & Pasta is a must-visit for anyone in the Niagara Falls area looking for a fantastic dining experience. We will definitely be returning on our next trip!

Great pizza. Stop by everytime Im in niagara falls

What a great re-visit. Its been far too long Zappis. A GREAT BIG THANK YOU for keeping canned mushrooms on pizza a thing. Sorry not sorry its the way it should be. Friendly staff, amazing food and for lunch very quick.

The only downside is the lack of parking for a restaurant this size although Im sure a lot of people are coming from neighboring hotels and walking over; outside of that great food and atmosphere! Parking: Right in front of the main entrance all other parking around the building is off limits / not owned by them but by other properties

Amazing place Pet friendly Good princes Awasome food and portions Food : 5/5 |

Staff is very friendly and accommodating to custom orders. Food potions are large and tasty. Highly recommended if you are visiting Niagara Falls.

It was really good.

My son and I stop here every year when visiting Niagara Falls for the yearly Comic Con at the nearby convention center in June. We always have an amazing dining experience and look forward to enjoying some local Italian food. This year did not disappoint. My son was craving their pepperoni pizza and garlic bread, and inhaled it as soon as it came out. I had their gnocchi in red sauce; it was delicious! Portion sizes were perfect for us. There is seating inside and out on the patio, so you can choose either one. We chose inside since it was a little chilly and were seated right away. It did take a few minutes for our waitress to come to our table. However, she was friendly and attentive and got our food to us quickly. Our food was a little on the pricey side but I would chalk it up to a US American looking at Canadian prices. I love the simple atmosphere and charming Italian themed decor. We parked to the right of Zappis where the Rodeway Inn Fallsview hotel is located and there are signs specifically for Zappis customer parking. We will definitely be back next year!

The pizzas were great. Our boys made their own pizzas. Great idea for kids. The crust is awesome. Great pizza place. Dietary restrictions: Accommodated dairy allergy Kid-friendliness: Great kid options. Build your own pizza.

Great staff and very tasty food!!!

The Bruschetta & California pizza were both 10/10 delicious. But the star of the show was the yam fries. Incredible!!

Love this place, every time we are visiting Niagara, we don t miss a chance to come at Zappi s. Pizza and pasta and the atmosphere there is 10 of 10! Highly recommended

By no means do I have high expectations on alot of things but these guys clearly dont care about food or passionate about it. Yesterday I ordered a gluten free pasta with sausage. When it got my plate, it was boiled pasta that was put into a plate, and the sad tomato sauce was poured over it with some luncheon sausage patty meat. And the lady came back and asked how was everything and I said um...Im ok I wont eat it(I had already had three bites to see what I was dealing with). Her response, its gluten free what did u expect, with a shrug No basil, the Passat(tomato sauce) must have been straight out of the can. No love no passion whatsoever. It doesnt matter if you want a gluten free meal or not, if you cant put 100% into every dish then dont bother operating. They took off my Caesar salad. I paid the bill but I guarantee you, I will never ever be there again

If you re expecting traditional Italian food or have a decently refined palette, this is definitely not the place for you to dine. All the pasta is cooked in the same, mediocre tomato sauce. Lasagna is supposed to be cooked with 4 key ingredients (other than the sheets): 1. Ground beef 2. Bechamel sauce 3. Tomato sauce (in small quantities!) and 4. Mozzarella cheese. The lasagna I had was pretty much just tomato sauce and a little bit of cheese, maybe 3 pieces of sausage. The eggplant sub was the only dish that stood out - strongly recommend getting this if you re here. In terms of the service, we politely asked the server how long our food would take to arrive. Her rude response was all food takes 25 minutes to arrive once you order it, okay?? It s not like we got a heads up about the long waiting time when we ordered. So why would you take that time? Highly unprofessional.

Great little Italian restaurant. Not super fancy, but really good food and great service.

Great food even better service. Will be coming back.

Nice place

Been here a few times. The food and service are great. It is a great spot for Italian food that tastes like it is from your grandmas house. The pizzas are great too.The servers are always friendly. The place always has customers, many of them are regulars. Lots of options for vegetarians as well. Vegetarian options: Lots of vegetarian options available.

Food is good and service was fast. May be next visit to niagra will go again this place Food : 4/5

I ordered the stuff hot peppers, the noodles were chewy and starchy like they had been sitting in some luke warm pasta water for hours, and the top of the peppers were hot from being put in a cheese melter however the bottom of the peppers were cold. My husband ordered the chicken parmigiana the chicken was burnt and so hard it could barely be cut with a knife. We decided not to eat this food and chose to go somewhere else and eat. Don t waste your time or money here. ALSO PRICES ON THE MENU ARE 10-20% HIGHER THAN WHAT IS LISTED ON THE WEBSITE!!!

Great food. We would definitely be returning

Visiting Niagara Falls & Zappy s was recommended by a local - service was wonderful & food was outstanding!! Would definitely recommend

This is very much a hidden gem. The food was amazingly fresh and tasty. Our server Mirela was super attentive and friendliest wed met in our 4 days at Niagara. Weve been in 2 nights in a row and if we get time well be having lunch before we fly out as well. I just cant get enough.

Pathetic. This is what they give for $24. Pathetic in terms of quantity. In terms of taste, their gnocchi tastes pathetic. Would never come back.

After seeing Niagara Falls and enjoying the casino for a while, we stopped by this restaurant for a late lunch. There was ample parking space and good accessibility. The restaurant was spacious, clean, and had a nice atmosphere, and the sight of many employees moving in a neat and orderly manner was something different. It must be a popular restaurant as there was some waiting even though it was a little past peak hour.

Family of 6. We ordered the Chicken Parmagiana, Alfredo Linguine and a Hawaiian Pizza. Everyone agreed that food was great, staff was also nice and checked in on us. Even the pizza-making bot in the kitchen was cheery and looked like hes enjoying work. Truly reflects a home restaurant!!