Garrisons Grill in Niagara Falls

6240 Thorold Stone Rd Unit 6, Niagara Falls, ON L2E 6G1, Canada

★★★★☆
(544 reviews)
Categories: Restaurant

About

Garrison’s Grill offers delicious grilled subs, fresh salads and gourmet sandwiches in Niagara Falls, Ontario. Online ordering and delivery are also available.

Website
garrisonsgrill.com
Address
6240 Thorold Stone Rd Unit 6, Niagara Falls, ON L2E 6G1, Canada
Plus Code
4W82+27 Niagara Falls, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
11 AM–9 PM
Tuesday
11 AM–9 PM
Wednesday
11 AM–9 PM
Thursday
11 AM–9 PM
Friday
11 AM–10 PM
Saturday
11 AM–10 PM
Sunday
11 AM–9 PM

Services

Service options
Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible seating Wheelchair-accessible toilet Wheelchair-accessible entrance
Offerings
Late-night food Vegetarian options
Dining options
Lunch Dinner Dessert
Amenities
Toilets
Atmosphere
Casual
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

4.0
★★★★☆
544 reviews

Most Mentioned

subs (110) steak sub (35) gyro (23) taco (15) wrap (11) ownership (10) poutine (8) souvlaki (6) greek salad (6) turkey (6)
5 stars
315
4 stars
92
3 stars
36
2 stars
37
1 stars
64
September 4, 2024

the prices keep going up and the quality keeps going down. instead of the good American cheddar for the steak sub they use a cheap pre shredded cheese. I payed 22$ and was shocked to see a small sub with less steak then before. The girl gave me attitude and said we'll you ordered combo 1. Combo 1 is a small sub. I will never come back

★★★★
July 13, 2024

The food tasted good but took almost 20 minutes for one bowl . The staff were very friendly .

★★★★★
July 5, 2024

Today I had placed an order for 2 salads. When my boyfriend came home 1 of them was wrong. I felt very frustrated because it was a long drive to get them. I called and spoke with 2 ladies that were so kind. They understood my frustration and apologized. They didn’t charge me for the other salad and even offered to have it delivered. They owned up to their mistake and really provided great customer service. I want to thank them on how they handled everything and pass long that I appreciate their service. (The salads were delish too)

★★★★★
June 27, 2024

Great burger 🍔 fresh and made to order !! Service is excellent and very efficient

★★★★
February 17, 2024

Would have given lower review if it wasn’t for the man cooking who was awesome! Ordered 2 subs after 8 and was charged full price, when we inquired why we were told you had to ask for the discount before you ordered!!! This is insane and the younger man working was rude about it. But the man cooking offered to provide the discount. I have never heard of having to ask for an advertised special. Subs were tasty as usual.

★★
December 18, 2023

Ive been coming to this place for steak subs for years, in the past as a local and recently as a visitor to town. Today I ordered a steak sub deluxe (which was fine) and also a gyro. I am a little disappointed something could be made so careless and sloppy. A lot of people have told me that things have changed since the old owner. I didn't trust their opinions but now I certainly do.

★★★★★
October 31, 2023

Freshly made delicious sandwich shop. I have enjoyed so many delicious sandwiches from the assorted sub to the meatball sub. Crispy fries and tasty onion rings. Large portions. If anything negative the menu is way to big. But if you want options they have it from burgers to gyros. Everything I've ever ordered here is delicious. If you are walking in at lunch expect to wait, it does get busy.

July 8, 2018

I visited here recently and paid close to $50 for 3 subs. Two of the subs were buffalo chicken but the chicken had been soaked in hot sauce making it too hot to even eat. (We like spicey food but this was crazy) And the buns were soaked with whatever sauce they put on. I did call and speak to someone but she was very rude and told me that that's how they made their subs and that nothing was wrong with them. I will never visit here again and I will not be recommending it to anyone. What a huge waste of money

Local Guide
December 22, 2024

Stopped ordering from here a couple years ago due to consistently declining quality. Tried again and cant believe their still in business. Ordered a Deluxe steak sub pathetic amount of lettuce and tomato. Barely any onions or mushrooms. Forgot to ask for no green peppers but hey, I couldnt find any anyway. Incredibly overpriced for $18. If it was 8$ that might have been the right price. Dont waste your time and money. Most of the good reviews are 5years or older

★★★
December 18, 2024

Always go here but once its 45 mins to close they dont answer their phones. Tried for half an hour they pickup and hangup right away ill gladly take my business elsewhere from now on.

Local Guide
November 23, 2024

I stood in line waiting to have my orders taken, while the employees were in laa land,then all of sudden two realized another customer was there ,the lady that took my order ,didnt apologize, gave me some story about another customers order, Too bad your subs are expensive, and first & last time

★★★★
October 23, 2024

Ordered taco no meat no tomato cold food. Asked for mild taco got hot. No Chicken Caesar salad no chicken and the order was 40

October 23, 2024

Just ordered from there live on other side of town went in otrdered and waited I was in no rush got my food great got home missing items my burger. Incompetent staff could do so much better I been going there for years boooo

★★
September 23, 2024

Unbelievably slow at making subs. Seriously, they re so uninspiring humans working there. Sad.

September 23, 2024

Ive eaten here for years, I usually get the Italian sub, they are putting half the meat they use to put on them and does not justify me paying $15.00 ! Also, the lettuce tasted like it was from a bag. The friendly guy that use to work there the last 6 months knew how to make a sub..... the woman in there now, is real cheap with the meat...not very friendly either ..Place is going downhill

Local Guide
September 23, 2024

$21 for a large chicken Souvlaki that may have been 8 inches long. Barely any chicken. What a waste of money. Never again. Many other reviews stating the higher prices and lower quality, plus no reply from ownership. Unless I hear back from management theyve lost a repeat customer.

★★★★★
September 23, 2024

Best subs around always get the Chicken club deluxe and there is so much chicken it s worth the drive from Fort Erie Steak subs are so full of steak husband can hardly finish it

August 23, 2024

Ive been working down the road for over 10 years.Ive eaten here plenty of times... Normally a large italian classic feeds me and the wife.. Was in there today in order to large one And I actually thought they gave me a small But I left with it anyways And when I got home it wasnt even big enough to feed me... Very little meat and lots of lettuce.. I did notice the last couple times I was in there.They werent as good.My days of grabbing subs from there are done

July 23, 2024

Got an assorted sub felt like I was eating a loaf bread. Total rip off for 15$. Subs have been poor quality for the buck since the owners took over.

★★★★★
Local Guide
July 23, 2024

Every time we go to Niagara Falls we Make a point of eating here. The Greek chicken wrap is so saucy. Chicken fingers r cooked just perfect

★★★★★
Local Guide
July 23, 2024

Always a favorite, great food, large portion, great service, amazing prices, clean friendly

★★★
July 23, 2024

Ordered by skip the dishes so wouldn t have to wait. Got there and it wasn t even started!

★★★★★
Local Guide
July 23, 2024

The best place for subs and their soft taco is great.

★★★★★
July 23, 2024

5 starts for sure for this awesome food spot. Quick service great foot and value prices for the quality and quantity. Will recommend if you need a lunch spot or take out for family dinner.

★★★★★
July 23, 2024

Best steak subs in the city. Always fast friendly service

★★★★★
July 23, 2024

Great experience at Garrisons. The food was delicious and the staff is very friendly! I would highly recommend it!

★★★★★
June 23, 2024

mike was fantastic went above and beyond food always amazing

★★★★
Local Guide
June 23, 2024

Friendly staff and good service

★★★★
Local Guide
June 23, 2024

Good spot for tasty subs. Sort of greasy. Had the steak sub and the beef was very tasty. Onion rings were great. Sort of pricy but beef was legit.

★★★★★
June 23, 2024

Always excellent every time I stop and order food. Great atmosphere and reasonably priced. My go to in the falls.

★★
Local Guide
June 23, 2024

About 4 years ago I ate here, and the burger was amazing. Went back the other day, and the burger was not good. Dry bun, small little dried up patty with no flavor. The fries were very stale. And my entire family had stomach aches after. The staff is super nice and friendly. Maybe we just got a bad batch of food. I would love to have that burger I had 4 years ago.

★★★★★
April 23, 2024

Second time here. Have had the classic steak sub, gyro and turkey sub. All three were amazing. Will be back everytime I am back in the falls for work.

★★★★★
April 23, 2024

Micheal was awesome and very pleasant, one of my favourite local places

★★
April 23, 2024

First time and it is very good grabbed an assorted sub very good with quality ingredients next Steak sub.Nice staff and very clean with a good vibe. Thanks New review 2024 1st sub in a while 14 bucks barely any meat buns are small meat ultra thin.

★★★★
Local Guide
March 23, 2024

Nice convenient place for premium subs.

★★★★★
March 23, 2024

Mike was very helpful tonight our skip the dishes driver was horrible and Mike saved the night making sure our food was fresh and we received it. He went above and beyond. Thank you for u great service

★★★★★
March 23, 2024

We love the new Garrisons !! The dude who runs the flat top and grill is a great guy!!! He really loves his customers!!! Great job on our dinner tonight!!!

February 23, 2024

Husband went there tonight ordered a small and a large sub. They gave him 2 small. There was more bread than meat. Very dissatisfied.

★★★★★
Local Guide
January 23, 2024

Love the Greek salad with grilled chicken. Steak and mushroom sub is greasy and delicious. Been coming here since I was a young kid with my dad. Still as good as ever

★★★★★
Local Guide
January 23, 2024

The staff always put out a great product, always look forward to the opportunity to eat here!

January 23, 2024

Very Good service however the poutine was not good. Fries were stale and did not taste fresh. No cheese curds, it shredded cheese. The only thing that was good was the gravy. Steer clear of the poutine here its not their specialty.

Local Guide
December 23, 2023

We arrived at 8:42pm tonight (Dec 29 2022) The closing time is 9pm. The following is verbatim, exact words exchanged between us and the server from when we were one step inside the door. I made a point of noting what exactly was said, because its relevant. Server: (to the other lady behind the counter) Oh I guess we didnt lock the door. Us: Arent you still open? Server: We close in like 5 minutes. Us: Oh, I thought you were open till 9 no? Its 8:42 right now. Server: Well yeah but we lock the doors at like 10 to. And so we left. So incredibly rude. 18 minutes to close is enough time to make a sub. If youre open till 9, then you dont lock the doors at like 10 to. And for the record, if it was easier we would have been fine to order just cold subs so they didnt even have to use the grill. But they just got annoyed at first glance. Maybe Garrisons owners wont care, but we wont be back.

★★★★★
Local Guide
December 23, 2023

Food was great service was good

★★★★★
Local Guide
December 23, 2023

Their customer service is horrible. Stopped in 20 minutes before the posted 8pm close. Girl 1 looked at Girl 2 behind the counter and said I guess we forgot to lock the door. I stopped and said Your sign says youre open till 8pm?? Girl 2s response was we lock the doors 10 minutes early but I can make you something because I havent turned the grill off yet. The fact that they werent interested in serving their customer and more interested in closing early Im not going to ask them to make my food. Thats usually when something happens to your food. The attitude and lack of interest for customers was a complete turn off. This is a common occurrence because we were disappointed with them being closed before the posted time before. This day an age you dont want to lose customers or orders! Message to the owner. If you are open till 8pm then you take orders and serve until 8pm. If not then change your sign!! People rely on posted store hours to know when to visit your establishment and order food. If it was 5 minutes to close I would understand, but 20 minutes? Ill go elsewhere. You have the best steak sub hands down in Niagara. Nothing else has come close and Ive tried many places. But I wont be returning. Ill continue my search for better.

★★
December 23, 2023

Hairnet should be a thing pretty sure that you should not stand at the grill while cooking peoples food scratching your hair or taking cash then making food with out washing your hands

★★★★★
December 23, 2023

I love it here!!!!! SUPER NICE STAFF AND GREAT PARKING

★★★★★
December 23, 2023

Always amazing food, huge portions,

★★★★
Local Guide
December 23, 2023

The tacos are awesome and the size of a burrito, and Taco Tuesday gets two of them for less than $10

★★
Local Guide
December 23, 2023

Food tasted alright but when I buy a pita I expect a pita not a salad on flat bread. Buncha teens who dont care what theyre doing.

December 23, 2023

Steak Sub was not hot which I wasnt that upset with but the sub was so Salty we could barely eat them.

★★★★★
Local Guide
December 23, 2023

Jacob, Alanna, and Holly. Just wonderful...... food wonderful......

December 23, 2023

Run as far and as fast as you can from here. About10 minutes into our over 20 minute wait, my husband and I noticed a sad, lonely sub sitting ignored on the front counter. 10 minutes later when our order was finally called, we realized that the supposed to be hot sub that had been sitting out for so long on the customer counter in a chilly room belonged to my husband. For some reason they made his item, let it sit 10 minutes and then made mine. During this time we were treated to the counter girl (short, with a light brown pony tail) loudly laughing and making fun of a customer who had called in a complaint about their order. Way to go on professionalism. We got home and I opened my sub which I had asked for no lettuce on. I didnt notice anything off at first due to the tzatziki having a lot of garlic. Took my first bite and IMMEDIATELY spit it out. I can deal with an order request being overlooked, but there was an easily identifiable and totally overwhelming taste of rot. I pulled the sub apart to figure out where it was coming from. When I found the lettuce (that I had told them not to put on), the overpowering rotten smell matched that of what I had just tasted. So basically, if you want to wait for a long time for hot food that is left out for long periods of time on a cold counter to cool (doesnt the health board have something to say on that topic?) only to finally receive food that smells and tastes rotten this is the perfect place for you to go. The rude staff floor show does help with passing the wait time though, I will say that for them.

Local Guide
December 23, 2023

Been here once before and had rude service but thought we would give them a second chance. It was taking forever to get our food. As were waiting, Im watching the employees make other orders. Ive worked in the restaurant/food industry for years and was grossed out by what I saw. No gloves, no hair nets or hats, employees touching their face, hair, clothing, jewelry, putting a necklace in their mouth and then touching the necklace and then touching the food. All this is happening why the owner or manager is standing there watching them. So clearly this is an ownership issue. Not having any sanitary standards. The owner that was there was rude, got our money back and left. Definitely wont be back.

★★
December 23, 2023

The customer service was horrible. They gave nothing but attitude and speak to you like your stupid. The food is average. I ordered the beef taco and it was greasy not enough toppings and to much of the beef. Overall I probably wont be back.

December 23, 2023

Canceled my order standing waiting for at least 10 mins served someone who came in after me

★★
December 23, 2023

Ordered the Gyro Pita and a couple meatball subs. Gryo meat was cold and the meatball subs were only 3/4 full. Disappointing experience.

★★★★★
December 23, 2023

highly recommend this place, very friendly staff. steak sub was one of the best Ive had. great atmosphere!

★★★★★
Local Guide
December 23, 2023

Great food, very filling, I was full of the burger and couldnt finish my fries.

★★★
Local Guide
December 23, 2023

Called to order in advance, was asked to hold. Sat on hold the entire drive there (15 mins). Walked inside girl looked up and asked what we wanted, we explained we were on hold and she laughed and said oops... We ordered and waited for 20 minutes, when i got up from the seating to ask how mucb longer...once again oops and handed our food to us, it had been ready and sitting there for 10 mins. Sad this place has gone downhill so much

★★★★★
Local Guide
December 23, 2023

The steak sub was fantastic. Will be back again.

December 23, 2023

Missed an entire item on our takeout order and when I called to complain I was told I was lying and hadnt even ordered the item. I was holding the receipt in my hand that clearly showed I paid for the missing item. The (he sounded like)kid on the phone was so very rude and refused to help at all. One item we did get were ok(ish), the chicken fingers were ok but the fries were soggy and undercooked. The Angelina BLT had no tomatoes and barely little lettuce. The taco was a pile of mush, the insides were like a paste. This place is not what it used to be and I highly suggest going anywhere else. If only to avoid the terrible staff.

★★★★★
December 23, 2023

Amazing eatery! Always love going there, everything you get is a good size portion! Food

December 23, 2023

Dont bother. $17 for a sandwich . No drink no fries. Made my order and whoever tookcit went so fast they forgot to explain it was just a sandwich .... Go somewhere else. Food : 3/5

December 23, 2023

The wait time was over 20mins for a burger, didnt ask what toppings I wanted on it... overall food was not the greatest. Fries was also cold.

December 23, 2023

Poor customer service, long wait time (25mins) for a gyro sub , cold fries and everything was tossed messy in the bag

★★
December 23, 2023

Terrible prices and staff who berate and mistreat customers,especially senior citizens. Gone completely downhill and off the rails since the late 90s,when they used to be my go to.

December 23, 2023

All around that experience food was wrong attitude wrong try to replace it wrong. Save your money less headache and probably better food elsewhere.

★★★★★
December 23, 2023

Amazing Fresh Food. Best in Ontario. Great customer service. Had an issue and it was resolved immediately with a good outcome.

★★★★★
Local Guide
December 23, 2023

Fantastic service and even better food. Well worth every penny

★★★★★
Local Guide
December 23, 2023

Amazing!!!

December 23, 2023

I had an order picked up for me, so the person picking up knew no different. The fries were $7.00 for a very small container. (See attached pictures) When i called back to question it, the staff member said I think thats the right size. Adding I dont make the prices! WOW. $7.00 for less than 2 potatoes worth of fries. What a ripoff!!! Prices have gone up, but thats just plain SHAFTING YOUR CUSTOMERS Be warned... DO NOT ORDER A LARGE FRY!!!! Buy a bag of potatoes for less and save money! My 1st and LAST TIME eating at Garrisons grill! Very disappointed in this local establishment. I will be sharing this with all my friends and family. Absolute RIPOFF !!!

★★★★★
Local Guide
December 23, 2023

Garrison s is awesome. Best subs around.

★★★★★
December 23, 2023

Great food with large portions

★★★★★
December 23, 2023

Taco salad was the t!ts with crispy taco, nicely seasoned salad with oodles of cheese and beef. The double burger was also huge and super tasty. Can t wait to visit again.

★★★★
Local Guide
December 23, 2023

Literally in love with garrisons burgers. They. Are. So good. I just wish they delivered a little farther They are a little on the pricey side, but its good portions. Also, I havent tried anything but the burgers, but I tell everyone I know how good they are. super filling too!

★★★★★
December 23, 2023

Subs are huge, garrison fries are so good !!!

★★★★★
Local Guide
December 23, 2023

Food is great. Always fresh and high quality. Its not cheap, but neither are the chain places and this is much better

★★★★
Local Guide
December 23, 2023

staff are excellent. decent burgers, loads of toppings, so a bit messy... the extra napkins are useful. Parking: limited spots in the strip mall

★★★★★
Local Guide
December 23, 2023

Had a rough late afternoon, and I didnt want to cook. I love me a good sammich, and I absolutely lucked out with the mushroom steak sub! Everything you love in a great steak sarnie, overstuffed, soft bread, great seasoning. Had a pleasant interaction with the staff, sharing a laugh with my fortunate outcome of a lousy situation. Strongly recommend! Alas, no pics because I was very hungry!

★★★★★
Local Guide
December 23, 2023

Best subs anywhere

★★★★★
December 23, 2023

The food was cooked and seasoned very well, and the portions were unbelievable.

★★★★★
Local Guide
December 23, 2023

The food is amazing, and decently priced. Huge sandwiches, with delicious toppings, giant salads and cheesy quesadillas. The fries are fresh cut and almost like chip truck fries.

December 23, 2023

went in with my wife and kids tonight got out of my 3 orders 1 was right. the side of fries as for the meal wrong type of sub sandwich. wasnt given my combo fries and drink and after i went back with the meal they said thats what i ordered and tried to ring up a new bill for me for my missing items/wrong sub. Disgraceful service. Disgusted I even tipped for this kind of behaviour. never again

★★★★★
Local Guide
December 23, 2023

Great service!!! Hot and fresh food!!!!

★★★★★
Local Guide
December 23, 2023

Great people, great atmosphere, delicious food! Definitely worth it!

★★★
December 23, 2022

I love the food but lately service has been awful. Not polite at all. I feel like I am sn inconvenience when I order and pick up

★★★★★
Local Guide
December 23, 2022

Classic establishment. Daily specials are a fantastic deal

★★★★★
Local Guide
December 23, 2022

Amazing steak subs!

★★★★★
Local Guide
December 23, 2022

Great place to get take out while in Niagara Falls.

★★
Local Guide
December 23, 2022

Average food but it takes forever. Advice is to call ahead.

★★★★
Local Guide
December 23, 2022

Good food for a fair prices. Huge portion. Might want to consider ordering ahead. Location can get busy. Not for those looking for a light lunch. Nap required after eating here!

December 23, 2022

Ordered chicken Casar salad. Both came with like 3 croutons. Chicken was dry and looked re used(heated up). Lost their touch as of late.

★★★★★
Local Guide
December 23, 2022

Cant beat the price, amazing food and great service!

Local Guide
December 23, 2022

Honestly used to love this place, but I went in today and waited 30mins for 2 tacos and pita.. and it cost me 50$ which is fine I dont really mind waiting buttttt getting food poisoning.. my family and I will never be returning here ever again.. beware of the hot beef taco! *Update they did refund me and said no one eles complained of food poisoning *

★★★
Local Guide
December 23, 2022

TURKEY CLUB is decent. The bacon is dyno.

★★★★★
December 23, 2022

Great subs...

★★
Local Guide
December 23, 2022

$7 delivery ouch

★★★★★
Local Guide
December 23, 2022

Best burgers and subs in the area. A real bang for the buck .

★★★★★
Local Guide
December 23, 2022

Amazing food first time trying a sub its was the best I have had for a long time. Fresh cut fries too. A turkey club sub and chicken souvlaki wrap with a drink under 30 bucks. The staff was really nice too :)

★★★
December 23, 2022

Always satisfied with the food.. always disappointed with the attitude of staff. So many times I have felt like they re rushed and frustrated while working. Today, the woman behind the counter was rude to the customer in front of me who was an older woman. The worker rolled her eyes because the lady couldn t figure out the debit machine. Instead of politely helping her, she gave the older lady some passive aggressive response well it s obviously not going to process because you haven t even tapped your card . It would have been far nicer to just walk the woman through the steps politely. I understand that it s probably hectic and, of course, working with the public can be frustrating . But if you can t put a smile on and be polite, you re in the wrong industry. Some of the ladies at Garrisons need a lesson in customer service ASAP.

★★
December 23, 2022

I ve been a customer for many years. My husband since he was a kid. I don t get take out frequently, so I haven t had Garrisons in a while so decided to place an order today. Though the food was decent, my husband was very displeased with the customer service he received when he went to pick up our food by a lady at the counter. She obviously misheard the name for the order, but it wasn t far off the first letter was wrong. So when he told them the name they said there is no order by that name. He told them what we ordered and had to argue to get our food. Apparently they couldn t put two and two together that the first letter of one of their orders was wrong and replace it with our name and it was OUR order. Kinda sad when a business switches owners/ all the old employee s leaves and than it goes downhill. Garrisons used to be one of my favourites. I ll probably rethink next time I order and just stick with D vincis and we won t mind the extra drive across town to have friendly staff : )

December 23, 2022

Asked for certain ingredients to be left off due to allergies. Picked up the order, and there was nothing changed. Called, spoke with the manager and had to repeat what the order was supposed to be six times. They remade it, and when picked up again, it was missing things. Terrible service, not apologetic for the hassle/inconvenience. Will not be back.

★★
December 23, 2022

Weve been driving from Grimsby to Garrisons grill for over 20 years. Since the new ownership, the quality and taste of the food has really gone downhill. We always got the chicken soulvaki made with big chunks of chicken breast, now theyre made with thighs. I ordered a greek salad and the lettuce was all old and brown. They used to have the most amazing tasting feta cheese and now its just tasteless

★★★★★
December 23, 2022

Good subs and combos. Too much bread in my opinion but people like a lot of bread so I cant complain.

★★★
December 23, 2022

amazing food, have been eating here for years but recently customer service has been going downhill. i ate here today, and asked for my sandwich to be cut in half, to which i was told it couldn t be cut in half because pitas are too hard to cut

Local Guide
December 23, 2022

Lady was rude , food was a disappointment 20 dlls for a deluxe sandwich and had no flavour what s so ever bread was dry they ask what sauce I wanted I choose 3 they added none never again I wouldn t recommend it

★★
December 23, 2022

Quality has definitely gone down since Terry sold the business. Not sure if I can recommend anymore. I might it one more try.,

★★★★★
December 23, 2022

we just lv your place garrisons grill Ive tried all most every thing on your menu great job tks fred&carol

★★★★★
December 23, 2022

Garrisons has had amazing food for ages, keeping their quality and menu even through a change of ownership. They cook the meat for their hot subs separately first, so unlike some other places with well stuffed subs, its done properly all the way through.

★★★★★
Local Guide
December 23, 2022

Great food

★★★
Local Guide
December 23, 2022

Food is good (heavily dependant on what you order) though its a bit expensive and since its made fresh theres long wait times. Located on one of the busiest corners of the city, but are still relatively slow most of the time. That being said i still eat here semi regularly since they have a few specialty menu items that i highly enjoy, but i dont order anything else.

★★★★
Local Guide
December 23, 2022

Try their Julienne salad its amazing. The service could have been friendlier.

★★★★★
Local Guide
December 23, 2022

Really good food.

★★★★★
Local Guide
December 23, 2022

Parking: Lots of parking

December 23, 2022

Picked up a Turkey sub. Bun was stale, crunchy! What s with that? Stop using old buns !

December 23, 2022

We use to come here all the time but our recent order we picked up was a disappointment. I ordered my usual poutine... It was one of the worst poutine I ever had. Fries was soggy and a bit raw, the gravy was clumpy like they didnt even cook it. Just awful and I had to pop it in the oven to heat it up. Even when heated it tasted weird and it wasnt the same. I would never recommend this place to anyone nor come back to eat here again.

Local Guide
December 23, 2022

I had four orders. When I went to pick up my order they forgot about my fourth order . When I place my order I asked for my subs to be toasted and they told my that they always toast there subs. So I get my orders home and they didnt toast my sub it was soggy and had to throw it out. This is the second time this happened I called the person on the phone didnt seem to care. They use to be a place you can get good food not anymore. Update: the subs are not the same as they use to be they give you an 8 instead of a 12 and they changed the sub bun. They used to have the taste of there food going for them unfortunately they dont have that anymore. I like to see small businesses succeed not fail. The problem usually is when a business changes ownership then they change what made the business succeed and thats when it goes down hill.

★★★★★
Local Guide
December 23, 2022

Everything Ive gotten here has been amazing, subs are just amazing and high quality ingredients. Tiny beautiful girl working there is wonderful.

★★★★★
Local Guide
December 23, 2022

good service and delicious food friendly staff

★★★★★
December 23, 2022

Came here for the steak sub and was not disappointed. Incredible food, reasonable prices and very friendly staff. We will definitely come back!!

December 23, 2022

I ordered a poutine and deep fried pickles. it took 25 minutes and there were tomato pieces in it. A woman who ordered 2 deluxe subs who came in after I ordered left with her subs 7 minutes before me. There was nobody in front of me when I placed my order. EXTREMELY DISAPPOINTED!!! Dietary restrictions: tomato is NOT supposed to be in a poutine

December 23, 2022

great food! big quantity lousy service thou tried to place a take out order on hold for 15 minutes I finally hung up the phone went in to place my my order no response on being on hold for 15min Parking: great parking

December 23, 2022

While on the way there I called to place a pickup order and was put on hold, well they actually put phone down on counter. When I got there I see no customers at the counter and the 2 girls just socializing behind the counter while the phone is on the counter still live with me on it. Absolutely abhorrent service, how far this place has fallen under new ownership.

★★★★★
December 23, 2022

My favorite sub shop! Fresh and hot! And I have never left hungry.

★★★★★
Local Guide
December 23, 2022

Best subs around!

★★★★★
Local Guide
December 23, 2022

Everything is damn good. Fresh. Hot or cold food. Portions are price related. Sharing portions or left over always. Fries are the best Ive ever had

December 23, 2022

Just had a large order all went in the garbage except for the deep fried pickles. Everything was cold. The fries tasted like day old fries. Gyro had hard bricks of meat.

★★★★
December 23, 2022

They are not always consistent but they have an awesome grilled steak sub

★★★★
Local Guide
December 23, 2021

Heard a lot about this place, that the food was some of the best in the area. While I would agree its better than most places I wouldnt say it was anything to write home about. Got a steak sub and while the meat was well seasoned everything else was average. Would stop by again in a pinch.

★★★★
December 23, 2021

Subs are the best, last time I called to preorder I was put on hold for 15minutes, I sure think they must of forgot I was on hold. That needs to be improved with paying customers or I will go elsewhere.

★★★★★
December 23, 2021

Love this place

★★★★★
December 23, 2021

Steak subs are amazing!!! Its only ask for extra cheese to make it perfect

★★★★★
Local Guide
December 23, 2021

Amazing steak sub

★★★★★
Local Guide
December 23, 2021

The best Gyro in town. I would have added a photo but I ate it too quick

★★★★★
Local Guide
December 23, 2021

Food is always delicious.

★★★★★
December 23, 2021

Love their fries. Steak sub was hardy and delicious.

★★★
December 23, 2021

Foods always great! Service is very slow.

★★★★
Local Guide
December 23, 2021

Most of the time the staff are friendly and our order is ready when we pre place an order. The last 2x I have been in a rush to get home and when I enter to pick up my order they are just putting it on the grill. Def. defeats the purpose of pre ordering.

★★★★★
Local Guide
December 23, 2021

Awesome grilled subs!

★★★★★
Local Guide
December 23, 2021

Great food, huge portions and a reasonable price, what more could you want?

★★★★★
December 23, 2021

Best subs around since the Fort Erie one closed.

★★
December 23, 2021

Alright sub but not worth the 65 minute wait. Wish they had told me to leave and come back. Not like they used to be

★★★★★
December 23, 2021

I love Garrison just so good their food is always so good and the people are great Id recommend Garrison to anybody

★★★★★
December 23, 2021

Great food and great service

★★★★
Local Guide
December 23, 2021

Good subs at a fair price.

December 23, 2021

Slow food and worse service. They fall behind on orders, so people wait 45mins to get takeout. Since I was the only customer in there, it is inexcusable. It is a shame because they have great tasting food. They took the order first then told me the time. I would spend all my money there to support local, if they could time the food better. The woman i spoke to explained why they were behind and DO NOT LISTEN to you. I dont want excuses, I want fast food in a fast manner. For no dine in and take out only, they are too disorganized. DONT TAKE THE DAMN ORDER IF YOU ARE BEHIND. A burger or sub should not take 30mins to cook. They do not care about your business. Eat elsewhere so you do not starve.

Local Guide
December 23, 2021

Drove out to try the food buts its completely closed on Sundays and Mondays. Update your hours so no one else wastes their time. Wont be returning.

★★★★
Local Guide
December 23, 2021

This is our go to for lunch when we are working in the Niagara Falls area. So many different selections. Personally love the chicken souvlaki pita. Caesar pita is a close second. Havent really had anything from Garrisons that I havent liked. A real staple on the 5 corners.

★★★
December 23, 2021

First time eating there today. It was decent but not what its hyped up to be. The salad portions are huge, with generous toppings. The chicken was soggy unfortunately and the customer service really sucks. The guy taking orders was polite, but the girls making the food? Were quite abrupt and rude. Probably wont be back as customer service is important.

★★★★★
December 23, 2021

We love the subs here

★★★★★
Local Guide
December 23, 2021

Monster chicken Caesar wrap and large poutine! Well done Im impressed!

★★★★★
Local Guide
December 23, 2021

Love this place

★★★
December 23, 2021

Food is decent but service is horrifyingly slow even for covid. Serious lack of organization behind the counter. Its too bad as we used to enjoy it much more. Wait time was almost 30 min and it was not busy.

★★★★★
December 23, 2021

Amazing quality and huge portions. Worth the price for sureeeee

★★★★★
Local Guide
December 23, 2021

Order the BLT. That is all.

★★★
Local Guide
December 23, 2021

Steak sub taste like sausage lol..... They need to clean the grill better other then that was good.

★★★
Local Guide
December 23, 2021

Good steak subs

★★★
Local Guide
December 23, 2021

Had a work meeting today and they bought us lunch. We pre-ordered since there was 13 double burgers and fries. When the order was picked up there were 2 orders of fries and zero toppings on the burgers. Very disappointing as everyone said how good they were. Not sure if anything will happen to make it right but no one is going to want them for lunch in the future.

Local Guide
December 23, 2021

Hamburger was pink in the middle...not very safe. Threw the whole thing out. Wont be back

★★★★★
Local Guide
December 23, 2021

I have been visiting Garrison Subs for over 3 decades. Theyve gone through many changes over the years, but have always provided a great tasting product at a great price. The large portions will leave you full and satisfied! Their signature Chicken Club sub is loaded with toppings, and truly one of a kind. I highly recommend Garrison Subs Niagara Falls!

★★★★★
Local Guide
December 23, 2021

Love the subs from this place! Cannot go wrong with any of the items here, I ve been going to this place for over a decade by now.

★★★★★
December 23, 2021

Unbeatable quality subs at a great price, you just cant go wrong with these guys

★★★
Local Guide
December 23, 2021

I dont know what to say. Havent visited since before the pandemic. I think it may have changed owners. Bought my usual Taco combo. Taste was still there but the size was about a 1/3 - 1/2 times smaller than I remember. In the past there was no way to eat one of these while driving. This time I was able to accomplish that task with one hand. Sad it changed.

Local Guide
December 23, 2021

Ordered 100 dollars worth of food and never again. Ordered a sub that on their menu didnt say tomatoes but when I got it and opened it up there they were. called in and said I have an allergy to tomatoes and never asked for them all I was told was ( I will make a note of it for next time )..... so Im out a super and 20 bucks and a slap in the face......

★★★★
Local Guide
December 23, 2021

Wery good place,great subs

★★★★★
Local Guide
December 23, 2021

Dude. Flavor town...

Local Guide
December 23, 2021

One star review based on them being closed Sundays

★★★
December 23, 2021

This place is a staple of Niagara Falls and I ve been coming here for decades but this steak sub I ordered is totally burnt and inedible! For the price you pay which is really expensive by the way it should be edible! Here s the picture to judge for yourself! used to be the best in the city

★★★
Local Guide
December 23, 2021

The food is amazing. But I wish I could say the same for the service you shouldnt place an order 15 minutes prior to getting there and still wait another 15 minutes not impressed.

★★★★★
Local Guide
December 23, 2021

If I m ever on death row, this will be my final meal.

★★★★
Local Guide
December 23, 2021

We have bought from Garrison subs for 30+ years, starting at the Fort Erie location. Fantastic steak and hot chicken finger subs. Our last visit the one sub was burnt...not very edible. We turned around, brought it back and the replacement was exactly how it should have been...delicious! All is good. If you want a good sub with descent proportions...this is the place.

★★★★★
Local Guide
December 23, 2021

Best subs in Niagara.

★★★★★
Local Guide
December 23, 2021

Love this place so damn good and prices are really fair one of my favs!!! Highly recommended!

Local Guide
December 23, 2021

Never listen to your order I have had them a few times and theyve always disappointed in some way.

★★
Local Guide
December 23, 2021

Very disappointed in the service received the other day for take out. Spending 65$ for a 3 person meal and not one of us could even finish it. Let alone want to. Sorry guys youve really gone down hill over the last few months. The normal staff girls are awesome, the kids not so much.

★★★★
Local Guide
December 23, 2021

Ordered a large chicken souvlaki sub and thats exactly what i got! Absolutely delicious. The only thing that was a miss was the bun was soggy and not toasted enough. Loaded with chicken which i was pleasantly surprised about. Most places give a sad pathetic amount. I feel $16 was well worth it.

★★★★★
Local Guide
December 23, 2021

Good food. Good prices. Good portions

December 23, 2020

After a 30 min wait for a burger combo the frise were Hard Rock Cold... I guess the girl was mad that i asked how much longer it will be... Came from toronto and always come here when i down here but after That cold tase and long wait i wont be back!

★★★★
December 23, 2020

The steak and gyro subs are the best

★★★★★
Local Guide
December 23, 2020

Anything Ive ordered from here has been delicious! Theyre clean, friendly and always get my order right.

★★★★
December 23, 2020

Amazing salads

★★
Local Guide
December 23, 2020

My family and I got so sick from eating here. The staff themselves were friendly and the store was cleanish (meaning the storefront was clean, but their floors and countertops were covered in fries and onion rings). We ordered our food and everything we ordered was somewhat accurately given to us and seemed fresh, but it was all so oily. I did find two olive pits in my wrap and one cherry pit in my piece of cheesecake and my husband had recieved a protein in his sub that wasnt supposed to be there (turkey in a beef sub). The cheesecake probably wasnt their fault though, because they probably order it in. I wont be ordering from here again.

★★★★★
Local Guide
December 23, 2020

Big servings, great variety of meals.

★★★
Local Guide
December 23, 2020

Food was good. A little pricey. Staff were not overly helpful or pleasant

★★★★★
Local Guide
December 23, 2020

Greek Poutine was amazing!

★★★★
Local Guide
December 23, 2020

Great food. Great menu

★★
December 23, 2020

Good food but they dont work well under the pressure of a fast food restaurant. They had a lot of phone orders so I waited more than 30 minutes which I dont mind. What I do mind is getting an order that is almost entirely wrong. Why ask what you want on your burger if you are going to put everything on them regardless? Ordered 2 PLAIN burgers, emphasized twice, and they came fully loaded!! When I called I was told they are very busy and it was an honest mistake. The word SORRY was never uttered. Beware your order could very well be whatever THEY decide to give and dont dare complain!!

★★★★★
Local Guide
December 23, 2020

Great burgers!

★★★★★
December 23, 2020

Ive been going here for 20 years. Amazing food cooked with love. My favorite sub is the pork souvlaki. Enjoy. You wont he disappointed.

★★★★★
December 23, 2020

Delicious meatball sub. So delicious I kept eating and forgot I was splitting it with the lady

★★★★★
Local Guide
December 23, 2020

Just great bust fresh sub

★★
December 23, 2020

Had a rough day today so my fiance and I decided to get take out. Went there around 7, 7:30ish on Sunday evening and ordered a steak sub deluxe + regular poutine and it was... meh. Steak sub had SO MUCH oil + grease by the time we got home the bread was complete mush and it was WAY over stuffed, so it was difficult to eat + barely edible. Taste was ok, but I had oil dripping all over my hands before I even took the first bite. I feel like I went through half a roll of paper towel for one meal. Poutine was a basic poutine, pretty average. Weve been here before and its been a lot better, so Im assuming they were having an off night? I dont know, but I DO know that I dont plan on ordering that sub ever again.

★★★★★
Local Guide
December 23, 2020

Awesomeness! Great food!

★★★★★
December 23, 2020

Great Burgers probably the best Ive had around Canada would recommend and even give higher than a 5 if I could

★★★★★
Local Guide
December 23, 2020

Awesome greek salads!