TGI Friday's in Niagara Falls

Fun place to eat, great spinach dip and fall off the bone delicious ribs

I wish I had read the reviews. Do not order here. My takeout meal was awful, let alone paying $76 that included an 18% tip on takeout, for a chicken strawberry salad doused in dressing and a dry bourbon chicken app on soggy shredded iceberg lettuce base, and over fried. Not nearly worth it and save your money.

Awosome .safe to use

We wanted to make reservations and they told us first come first served got there and then told us should have made reservations then Gave us attitude

We showed up as a large group we had tried to make reservations they told us it was first come first serve. When we showed up they had a table with 8 seats. When we asked about it they said it was a reservation which we questioned them about. Then the girl got rude started mumbling rude comments under her breath

Chicken and shrimp sizzler was burnt, sent it back got wings in stead 6 of the smallest wings I have ever been served in my life ($18.00) dinner for 2 $140.00 Do not go here. Wendys is a better choice. Food

Dirty around our table. Terrible service. Burger was overcooked and same consistency of hockey puck

Great job Kid-friendliness: We see small kids with other couples our their Food : 5/5 |

Service is very poor. Had to wait 30 mins just for bill

The food didnt remind me the real friday quality. I recommended my business partner to eat here. I got shamed front of him. I ordered the signature chicken but it was not that fresh.

Over priced. Menu prices are not updated. We were deceived and shocked at our bill of $365 for 7 people. Food is not the greatest. Appetizer sampler was $38 for one! Fish & Chips were frozen.

Went to TGI Fridays today for lunch and it was an amazing experience. We had a lovely server Named Chad and he was absolutely amazing, He recommended Different types of food for me and my family, he checked up on us from. Time to time and his personality made the whole experience much more better. the atmosphere inside was comfortable and the food was amazing. We are DEFINITELY coming back here again. Parking: The parking is not bad, only complaint I would mention is that on the website of this hotel it says its $25 but in reality when you get here the lady at the front desk tells you its $50, If youre staying for a few nights its better to park across the street for $35 or to find another parking space down the road which was $10 or a bit more. Kid-friendliness: Definitely a great space for kids, Lots of food options and fun drinks for the kids, As well the atmosphere is nice and spacious

We went in on a Tuesday night....got seated and 15 mins no drink order and didnt get menus even....will not go again

My mother and I had dinner here after a show at the OLG Stage. We both had pasta and it was very good! Only negative was for $40 CAD for one of the cheapest things to make (Cajun Shrimp & Chicken Pasta) it didn t include a piece of garlic bread.

Service was top notch, quality and price of the food was not top notch

Girls at the door couldnt care less about your business and they have no problem letting you know that.

$14 for a BOTTLE of Heineken. Never going back. Empty, for a reason I guess.

I knew Niagara Falls is expensive but $258 for 4 people! Hamburgers, fries and pop! The worst gouging Ive ever seen at Niagara falls. Food

AVOID THIS PLACE AS THEY CHARGE A TOURIST TAX Food was decent and the service was good as well. However completely ruined the experience by charging a tourist fee. They phrase it as if its a mandatory tax but its actually not regulated by the govt at all and goes straight to the business. Its crazy they are charging a tourist tax even with all the inflated pricing. They didnt advertise this charge/tax anywhere and pretend its mandatory even though its not. I will be sure to never return here again

The reason I m giving this restaurant 5 stars is purely because Chad our server was nothing but kind and made it fun for our kids. Food was good, agree with other review that the size and layout are just odd. I ordered the appetizer artichoke spinach dip but added grilled chicken to the order so it was more like a meal and it was great. My husband got the chicken strips and fries. Personally I thought it looked all over cooked, but he likes his fries crunchy so it worked for him.

Please be advised Tip scam. Food was okay. When it was time to pay the server did not bring a bill just the machine to pay which seemed odd. After paying I requested a receipt which she said she can t provide because she had closed out the order, having worked in hospitality I knew that was incorrect. The manager did come and finally asking a few more times she did provide the receipt.The server did not mention that there was a tip included. So an additional tip of 20% was applied. When asked why automatic tip was applied she said it was because there were 8 people, after I reminded her it was only 7 she then proceeded to tell us it s more than six. I would recommend avoiding this place you will be scammed.

The only reason we ate here is because we were staying at the hotel and it was convenient after a long day . I ordered a seltzer water and the waitress brought an alcoholic drink . Food was mediocre at best . The hamburger my daughter ordered was bland, the quesadilla was greasy , and buttered noodles were terrible . The pasta was hard , flavorless and drenched in butter . If you are going to charge $25 for buttered noodles, at least season the water , that s cooking 101.

Omg the food here is amazing! Such big portions. As an American, I thought our portions were bigger, but the amount of food and the quality was outstanding! Even the kids meal where like supervised! Rylee was our server and she was fantastic! She was very knowledgeable about the area and extremely attentive to our dining needs! She was so very kind and patient with us! She wore a huge smile and we just loved being taken care of by her. I would highly recommend if you are in the area to stop by TGIF. ASK FOR RYLEE!!

As a Michigander who frequently visits Canada, I must say I am impressed. Not only was the food delicious and timely but the service was top notch. Our server Rylee, was amazing! Because of her, I ll recommend this as must stop spot in the Niagara Falls district. Thanks for making Canada special for the four of us.

Waitress looked like she is counting down the minutes till she could leave Wings were the tiny and soooo dry. The quesadilla was fine.

Delicious Caring staff Not that busy Weekend Food : 5/5 |

The service was amazing, and so was the food. The only reason i gave it a 4 star for atmosphere, is because it had rained that day. And while we were eating, water was pouring down from the roof. They had to remove the register, and close off part of the dining table, because a lot of water was pouring into the building. Very embarassing for a restaurant to not have an adequate roofing structure

This review is of the Wyndham Fallsview Fridays restaurant. Didnt eat. Just drinks. Kylie is the best bartender me and my wife have experienced since we have been in Niagara Falls. She is very pleasant and makes your visit to the restaurant a very pleasurable experience. Will be returning there for dinner and drinks for the remainder of our stay. Kylie is a great bartender!!!

Good food, perfect portions. Love their fries and the veggie burger was impressive.

Got some kind of black pepper grilled chicken pasta to go, paid almost $50 for it.. and it looked like a microwaved frozen dinner.

This is outrages to charge the customer for take out 18% gratuity for one single meal. Gratuity means something given voluntarily or beyond obligation usually for some service. This cant be called gratuity as it is mandatory.

I went to Fridays at the Wyndham Hotel with a friend. We were visiting from Totonto for a few days with a few other people. Our server was a young lady named Elizabeth. She went above & beyond her typical duties with us. My friend needed soft food for her new teeth. Elizabeth helped her to choose some items that would be appropriate. Then she asked her supervisor if the food could be considered as an entree, for a discount we would get.Igt was approved so we all were content. Fridays is lucky to have such a compassionate server as Elizabeth. She is a credit to Fridays in the Wyndham Hotel. Roberta Chaitov

Visited a few times because they had really good live bands. The drinks are typically priced for this area, tourist area. But the bands were fun and kept the crowd entertained. It was a mixed crowd of young and old but it s always fun! Go on the weekend it will be busy and bands are great.

Slow service and expensive food Go elsewhere

Kylie Lucio is the bestttttttt, service 20 stars. Liked the atmosphere. Food good, it s was such a Good time

Kylie is one of the best servers, true queen

Good food and friendly staff

Tasted good, but didnt realize the chicken Alfredo was a soup.

Prices are high for being a pub, Everything by we ordered was either burnt, looked and felt like it was left out for an hour or two, or like it was watered down (sauces). Ordered beef Fijitas, the cheese was hard. Not even sweating like it was left out no literally hard, the guac was runny, the onions were burnt, they mixed the beef with the burnt onions so the beef tasted burnt to, the onions were burnt onto the skillet before she even put it on our table. Their fries were good I ll give them that, but the burgers were like cardboard. We ordered our kids a burger and my husband got a burger his was almost $30 theirs $12 and it was the exact same burger, fry amount etc. Not sure if maybe the chef was having a rough day or if it was a new guy.

Our server Chad was awesome! He gave great recommendations and had a fun sense of humour. He also takes good pictures Food was pretty good, quesidilla was crsipy full of cheese, strawberry salad could have used more toppings, cheesecake was ok. Place is huge Food : 4/5

Fries are AMAZING, those crispy coated fries. Ribs were meh, I wouldn t eat them again. I ll go there next time and try the steak. Service and waitress were perfect, so friendly and awesome atmosphere. For sure a great stop when in Niagara as Toronto doesn t have a TGI that I m aware of.

Beautiful and delicious food even late at night

Very very very bad restaurant, disrespectful manager she is named DAIVER, she needs to learn how to talk to people before managing a restaurant and stuff she is very rude and un clean restaurant UNRECOMENDED AT ALL

Nice and attentive server and host. Food was terrible. Ordered the shrimp and chicken sizzeler. Chicken was maybe 3 oz and dry. Got 4 quarter sized shrimp. Cheese was burnt and stuck to the dish. Everything was obviously previously frozen and not fresh. And it was $40 with taxes. Others at the table had similar issues. I understand that restaurants are trying to recover, but if you are going to charge premium prices, provide quality food.

Excellent place, good quality

Please don t take the fish n chips. For $29 !!! you will be given previously frozen (just like from a box in a grocery store) hard crusted deep fried and probably old (bitter y taste) fish. The caleslaw was of a size of a small ketchup container you get in a fast food place. I am sorry, but I didn t expect this kind of food in a restaurant in not a bad quality hotel in Niagara Falls. Positive- service was nice. Just the kitchen/food quality very poor.

Waitress was to busy hanging out with another to pay attention to the only couple dining in restaurant

I came here with my grandson and service dog for dinner a few weeks and the service was amazing. We where seating in a manner that was very accommodating. Being sat at a corner table for 4 instead of 2 without me asking. Our server acted like she wasnt even there which rarely happens. The food was good and served hot and fast. Even my picky 6 year old date ate every bite of his spaghetti. (He is fussy about too much sauce). Sadly our night was cut short due to a large group of adults and kids came in and the kids where running around screaming, and basically treating the area they where in like a playground. Our sever was very quick to settle our bill as I had to leave right after my grandson finished is desert as my dog was alerting non stop due to the way some of the adults where hollering. (I have ptsd). One staff member even made sure we where able to leave without incident as some of the kids started to attempt to distract my SD. We will come back again but will make sure we come at a better time.

Good food but expensive. I know I know its in Niagara but still expensive!!!! Food : 5/5

The staff went the extra mile to ensure we had an enjoyable meal and were on our way in good time to see our show. Food was great, our beer was icy cold and a sure win on excellence in customer service! We made a great choice of restaurants!

Large party service is fast - but food options limited to what ever comes out of a deep fryer. Special large party menu. Made no sense as the whole restaurant was empty (says a lot). I never thought a half stick of celery would taste so good. Oil seems old and saturated in all the food. Wings were shrunken and dried - as if freezer dried before frying. They were great in sending us something else - service was great - big size location for big team party - food just very poor.

Good place to hang out on a weekend, staff is friendly.

Great food and friendly staff even though they had no heat at the time it was great. Vegetarian options: My friend got the fajitas option

Delicious steak and burger! Great service too!

The food is below average, 20% tips is mandatory and made up niagra development fee of $30. Tourist trap. Service is extremely slow.

Amazing service by Chad, very welcoming. Could not have asked for a better server! And meal was great!

Went here for the first time. I like the fish I half ordered and the place wasnt crowded. We got our food pretty quickly even though it was a long weekend Friday. The washrooms are very clean and its just across the street from the Hilton.

i remember when i was younger i love TGI fridays still do but cant wait too go back great place

Well overpriced. I bought 3x French onions soups and a salad to go and they charged me $75 total. Apparently, gratuity is automatically added to the bill in addition to tax and another so called tourist tax ( not sure what that is??) and the food wasn t even that good. I would NOT recommend eating at this restaurant.

The food was great and what wasnt was quickly rectified and a bit extra. Our waiter, Chad, was the absolute best! Nicely decorated and clean. We really enjoyed our visit. Wheelchair accessibility: Very accessible and so is the bathroom.

April 4 2023we were greeted by server Chad, a very pleasant young man, our meal was very tasty and plentiful, this was our first visit. Management hopefully will congratulation their staff for a job well done.

Great service, loved my strawberry lemonade slush but otherwise food was just average.

If I could I would rate them negative stars. They refused to assisted with accommodation for disabled individuals.

Our server was great and staff seemed to be having a good time (it wasnt super busy). Food was alright, but not great. Way below what Id expect for the price. With many, many other options in walking distance at the same pricepoint, ask yourself Do I really want something thats just barely average?

Great all around

Its a good restaurant to just have a quick bite on your way to the falls but you dont have to go for the atmosphere. The chicken fingers were alright but not very crispy. The fries however, were amazing. Our waiter was also super polite!

The food was amazing

The food was delicious. A huge sundae from the kids menu (only $4!) And 2 free coffees The ambiance was a bit plane. Also barely other customers. Food : 5/5

Not a lot of options on the menu. Huge restaurant was almost empty. Service was super slow.

Chad was especially helpful and enthusiastic to make sure everything was good with our food and drinks. Huge shout out to him! Food

Im actually impressed by how rude the staff was on the phone - July 2nd 8:56pm 2023 Just wanted to place an order and was hung up on instantly at the first question. Im sorry I dont know everything about your menu/service haha. Avoid at all costs. Other places are working hard to provide a good experience.

Came here with my husband and son for some dessert drinks and appetizers. We were sat within a minute. The mozzarella sticks were really good and the Sundae was okay. The drinks were mediocre at best. The mojito lacked something. Was a fun atmosphere I would go back.

Cajun chicken salad was not Cajun and should have been called chicken skin salad as there was no meat on the chicken and was thin like paper (queue Christmas Vacation overcooked turkey reference). Long Island Ice Tea was all mix and no alcohol. I told server it was not good and she offered to make me another. She brought me another and charged me for it without telling me and adds 17% gratuity since they know the service will not garner a good tip. I spoke to server supervisor and manager of restaurant and they both shrugged it off and did not care. I would pick any other restaurant n the area and skip spending anything here. You will just get ripped off in my opinion.

Horrible food, not so great service, we arrived and had a completely empty restaurant still took 15 minutes to get drinks and also having to deal with Nats and Fruit flies inside with music so loud couldnt even have a conversation without having to yelling Parking: Nothing close for parking and have to pay just to eat

On vacation at the Take-out hotel...Fridays chese burger and chicken fingers we ate well. But the chicken Cesar salad (lots of salad with little chicken) of course is take out.

Inedible with horrible service. Spent way too much in microwaved middle school lunch type food. Wilted salad, soy patty and tough ribs. Massive disappointment at the end of our trip. Don t waste your time!

Just a good old TGI Friday experience.

High quality meat grill restaurant. The portions are a bit small and expensive, arrived hot and tasty, fresh and tasty salads Smiling and kind service. You can also sit outside, the place is inviting, good atmosphere. Recommended to visit. Kid-friendliness: Childrens menu

We stayed for two nights at the Hilton. When we went to have dinner just before 11:30 PM, the staff informed us that they were closed for dinner. Both Google and the Hilton front desk had mentioned that they were open until 1 AM. I cannot recommend this place. The food is alright, but the attitudes of the staff need to be improved

First the prices are astronomical. $100 for a burger and steak entre. The burger meat looked like cheap frozen patty, the sirloin steak was dry and hard, we asked for med wel

We were at this location a couple years ago and had an awesome experience with our server Chad! We tipped him $100 and he jumped for joy! We ve been back a couple times since and sadly no chad. Until today!! We walked in and he bounced towards our table I knew right away it was the same guy I said did we tip you $100 a couple years ago?? He s like I knew I recognized you!! Lol! So when you come ask for chad! Match his vibe he s great !! Oh and food is good too!

Went in with 7 people. Ordered, ate and had a pretty ok time. Food was also ok so not much to complain about...that is until the bill came. Apparently as a result of our party being larger than 6 we were being charged an additional surcharge or at least that was told after we had eaten....yes after we were done....

This review isn t about the food or atmosphere (although both were great). It s simply to post a review and shoutout our server Chad S. He was incredible from the moment we walked in. Very friendly, very helpful and very attentive. Fantastic experience all thanks to Chad.

We had a great Friday night dinner, we were looking a great environment, Jays game, we had both food and drinks and both were amazing our service was fantastic Kylie she took great care of us and definitely will be back Vegetarian options: We would of truly loved it if there is more Vegan items

Excellent place to enjoy a delicious meal and watch NFL games on television

Generous kids portion, very good service, delicious fries!

The food was bland.I had a bacon cheeseburger and fries. My mom had the fish and chips. The extra taxes on your bill didnt make it any better.

Heres the thing...Food was good but at least double the price youd expect. I paid $27 for a dozen wings harvested from chickens that must have been cut from a avian Zombie horde as they had no meat on them. Clearly had they been sold by the pound they would not have had a plate large enough for the hundreds ot would have taken to get the pound. Add to that the $16 ceasar (the drink) and you get a lunch for 2 adults and 2 kids that rang up around $250 after tax. Sadly there is no Value section for the rating as that could be -1 star while i could still say that my kids meals actually tasted ok....they were just requiring of a withdrawal from their college funds. Atmosphere? Its a TGIF. You get what you expect. its fine. And the service waa decent and prompt.

The drinks and food were great over here. We were given many options in drinks and food thanks to the server. All in the group enjoyed the night out. The drinks were upsized for 3$ only. The server was really friendly and helpful with the order. A very happy experience overall.

Food was okay, but some lacked flavor and food was overpriced for the quality

Worst service I have ever seen in tgif restaurant chain. Never again

Our server Kylie was amazing!! So kind and accommodating! We visited for our anniversary and she was so sweet. The food and cocktails were worth it! Highly recommend!

I ordered take out dinner and they add 20 percent tips. Whats up with this ???

Awesome food portion. Our server Ella did a fantastic job.

Great visit to TGI Fridays which was conveniently located in the basement of the four points by Sheraton where we were staying, the restaurant is huge with nice decor. The food was excellent, came out quick and hot and our server Michelle was wonderful. Our group of 12, adults and kids, all left happy and on a full stomach :)

Food was good, especially the fries. Pricey though

Wasnt a Friday, but it was still good surprisingly

Good service. Food was blah and way over priced.

It was just ok.

Horrible experience here. Was told to wait outside while tables were cleaned off. Spent 30 mins waiting, while observing MANY open, unused tables. There was no sign indicating a 50% capacity, so our long wait was not due to covid restrictions. After being seated, it took another 17 minutes for anyone to ask if we wanted drinks to start. After ordering, it took another 9 minutes... in a baron, empty restaurant. The employees were too busy mingling and shooting the breeze, to expedite any orders. Also, the weird guy tattoo made me very uncomfortable, and actually looked like an escaped convict. I probably wont even go to Niagara Falls ever again, just because of this terrible excuse of a restaurant. Id rather have herpes, than ever eat a meal from here. Im pretty sure amazon tribes, have better customer service. If anyone deserves to be fired, its every employee at this trash hole.

Horrible experience with our waitress..

This location sucks. Sat there for 23mins an didnt even get a hello from a server. Had many walking by doing nothing ignoring many other customers. Even watched one table go get a server to order because they were tired of waiting. Would not recommend coming. Instead take the 5min walk up the road to the other location. 100% better

Service was great and food was good.

Amazing location. This was actually better then the restaurants in the U.S. the food was amazing, the service was timed perfectly and our server was very sweet and knowledgeable. Those drink were also very good. Defenetly worth it and would go back anytime.

This is the most expensive Fridays Ive been to, with little amount of food given so they make maximum profit. I got the ribs with a Ceasar salad ($32) and the ribs were small and the salad was literally put in a tiny dish on top of the plate so it was so small and not filling. My husband got 12 tiny wings (for over $20) and we were all so hungry after we went to subway. Its definitely not like the US chain with large or even decent portion sizes. My daughters $10 kids meal was bigger than my$32 adult meal. Definitely wont go back. Even the drinks werent made properly.

Amazing food service was great Chad was our server made my experience even better Cheers

Yummy

Very clean, fast service and friendly staff

My husband and I came here after being at the casino, we went for a late dinner/appetizers. The girl that seated us, took us to a table that was dirty and around a loud group. When I saw a waiter, I ask him if he could seat us somewhere else. No questions asked he seated us at a comfy quiet booth. He then was our waiter for the rest of our time there! His name was Chad! Amazing waiter! Friendly and funny. Made sure everything was good multiple times. The food was amazing we got the platter that has mozzarella sticks ribs and chicken straps. They were the best chicken strip I have ever had. I wish we lived closer, we would definitely visit frequently! Amazing service, couldnt be any happier with Chad!

Loved the restaurant and our server was lovely. The foof was great and served very quickly. I wish I had taken more pictures. This place is huge.

Absolutely delicious food and wonderful service.

Food was good, but over-priced for April in Niagara. These were summer prices, fir sure.

$32 + tax + 17% mandatory gratuity, for a Blackend chicken Alfredo pasta sauce was grainy and cold. Chicken was not even a quarter of a chicken breast. Not blackend at all. It was a salty mush of sliced chicken on top. Partner got a sandwich and fries ($24 + tax + 17% gratuity) which tasted like it was from a fast food restaurant. Would not recommend in a million years. Never had such awful food from a well know chain restaurant. Total of $80 for awful food

friendly staff Adequate meals provided

I wasn t exactly sure what to expect when I walked in as it was pretty quiet, but the food was actually really good, the service was excellent and their suggestions were great!

My boyfriend and I come here for dinner everytime we are in Niagara! Everyone is beyond nice and the service is super fast and above and beyond. Our waitress even gave us extra take home utensils so we good enjoy our leftovers in our hotel room haha, would totally recommend! (The sangria is the best ) it is fairly expensive but it is Niagara so it s normal there.

Bartender didnt seem to very interested in us. She spent the whole time looking at her phone. Drinks were fine.

Our lunch here was great. Our server Katelynn did a wonderful job including making my wifes margarita perfectly delicious and finding out it was Katelynns first drink she has made. Way to go Katelynn. The appetizers were delicious and fresh. Our entrees were done very well. The only complaint is the NFDF charge (Niagara falls Destination fee) which is added as a tax but isnt legal and when presented with the bill was added but I had it removed and it was taken off. The prices on the menu are a little more than what is expected. I think all of the establishments in Niagara falls overcharge and apply a coupon discount from the hotels in which this was $20 discounted. Overall great experience and would definitely go back

It is this Friday good food but nothing too original.

Be careful of this place. They will rip you off tip twice and wont even say a single word about it. I saw the waitress laugh with her friends about the situation. They are horrible people. And I thought Canadians were believed to be the most nice and hospitable people. Apparently, I was wrong, they are a bunch of thieves.

I m vegetarian. Sizzler and garden burger was excellent. Chad was a really good server. The only thing is it s pricey

The Cajun chickrn salad was the least imaginative over priced salad I ever had. Avoid this place. Service was mediocre at best. Hostess didnt give us a childrens menu, we had to ask for that. Restaurant in general over priced and boring menu and atmosphere. I will not go here again

I visited this location (June 22nd), I felt very unwelcome. Host shes very unfriendly, she didnt even greet us! Very disappointed and this place is not recommendable!

Great food reasonably priced good service. First glass was dirty but no issues getting a free upgrade.

Super delicious food in a lovely ambiance. Service was fast and the food was delicious. And it was great dining outdoors with my family a few weeks ago. My salad was delicious and the dessert was to die for. Overall, love this location and will certainly be back!

Very good service I recommend fresh food.

Ive been to the old location many times in the past and loved their menu. This location is really nice and spacious and nicely decorated but its not the same TGIs. The food is not very good and incredibly overpriced. $70 for very dry burger and 6 small wings. I think it would be a good place for late night apps and drinks as the location is great especially the patio.. but TGIs is NFF (Not For food).

Friendly and fast service

Very good and nice service

Took the kids to Niagara Falls over the weekend and Fridays was their pick for us to have dinner, happy they chose this restaurant. It wasnt busy which was a bonus so service was fast! Very clean establishment with ample walkways, washrooms are at the back and was also spotless. Wheelchair friendly upon entering with tables available to pull up to for dining. Im unsure about washroom accessibility for people living with a disability as the washroom I used had steps to enter the facilities. We were seated in Renées section, what an amazing and attentive waitress/server. Im not a huge fan of burgers, yet Renée convinced me to try the whiskey burger and Im happy I did. The sauce was tasty so, much so I asked for extras to take home hahaha. Overall, our experience was fantastic! The kids and I were all happy in the end, food and drinks were great! thank you Renée!

On Sunday july 31st at 12:00 am. The customer service was extremely terrible. There were 2 young teenaged or early-mid 20s female employees who were very rude to my husband and I. Im not sure If they had a long day or just wanted to go home since they were closing in 1 hr, but we visted from Toronto and just wanted to order a couple drinks and leave. However, they were both rude and completely dismissed us. No greetings just walked by as if we werent there. Finally, when I spoke up 1 said we close in hour so you can only get takeout, I replied thats fine I only want a drink and she said we are closing. The 2nd staff member walking In our direction I said hello, she replied without a hi... you only have take out option I said we just came for a quick drink or two. Server: well if you can find an empty seat at the bar then sit but I doubt you will We were embarrassed at how we were treated and it was pretty disappointing. So we left and Im glad we did because my husband would have left a big tip for people who probably wouldnt have deserved it anyway.

Appetisers were pretty good. Mains were average at best. 3.5 stars but google wont let me.

Pleasantly surprised. It is on the pricier end for food options that aren t that spectacular but enjoyed the drinks and food.

Good food and staff

three stars cause we got seated and served quite quickly. and the waitress deserved HER tip. the food meh.

I was skeptical to try this location, but Im pleased to say that our server Chad helped make this one of my favourite Niagara dining experiences ever! The prices were comparable to other food chains here and the quality of every meal we ordered was exceptional! Ask for Chad, super awesome and even gave us a tip to help us save a little money there.

No body took the check. I asked many times, finally the waitress came

If you re looking for TGIF, go down the road to the restaurant in Embassy Suites. The only good thing about our experience was out server who was also the restaurants bar tender, and BTW HAS A 15% MANDATORY TIP. We got seated not even in the restaurant for a party of 7(photo shown) it wasn t terrible but it would ve been nice to sit in the restaurant. Next was the food absolutely and utterly disgusting to start the cheese on the soup tasted sour and very sharp for broccoli cheddar. The previously know Jack Daniels Burger, now Friday s Whiskey Glaze, was dry and seemed like we received old sitting burgers. To note we also received no sauce on or with the burger. The Chicken and Beef Fajitas combo for two had sour meat, and stale crunchy tortillas, and was an exceptionally small portion for two people. The other 3 meals were kids meals, which were standard. Overall we had a not so great experience, and looked for other food afterwards :( If you are looking for TGIF, go to the one in Embassy Suites!

The culinary offerings of this restaurant is simply outstanding which is worthful to grab a bite to treat your taste buds.

Good food but pricey, the service was nice and our server Danny was very helpful. The food was good but the soup was extremely salty.

Food was good, service not so much! We were done eating for about 20 minutes before our server even bothered to check on us.

Katelyn served us this evening. Excellent service, thank you!!! Dinner was great, quick and exactly as expected

Good atmosphere and service but I ordered the Oreo madness for desert and they served me the same Oreo ice cream sandwhich that you get from the grocery store lol .. the picture on the menu looked as if they made there own desert and added Oreo. I felt deceived.. won t be going back

Chad was absolutely fantastic he made our visit so amazing!

They stop serving in the restaurant after 1030 pm even tough there open till 12 midnight was dissatisfied with not being able to sit and have a bite to eat and drinks

Great tasty, hi quality, very friendly staff.

Go somewhere else, all the food is frozen stuff you can get from a supermarket. Youre better off getting McDonalds.

If I can leave zero stars I would. This is the worst experience I ve had for $$50+. The service is good and thats it, thats where it ends. Food lacks any sort of seasoning. How can mashed potatoes be so cold. This does not just apply to my plate, we were 7 people and all our food was cold not even warm. This place is highly overpriced bad quality frozen bagged food from Walmart.

waited over an hour to ORDER. asked multiple times if we could order and servers said yes but then no one ever came to our table. half of our table got their food while the rest were ignored. the original waitress failed to even take all of our drinks before she left and didn t come back for a whole hour. this was the last night of our team trip, and we had people done eating before our half of the table even got our food ordered. i am so unimpressed, considering the rates of this restaurant and the capacity being almost empty.

Waited 7mins to watch 5 waiters wrap up Cutlery. At 10:30 beening the only one waiting to get a food order one.

The driest Ribs and the driest Alfredo Spaghetti are served here

Food was tasty with Niagara Falls prices. Fast service.

I came to TGI Fridays for dinner on December 7th, 2022 and was thoroughly impressed with my experience. Our server Chad was incredible and deserves all the credit. He was extremely friendly and fun to talk to. He was very attentive as a server and paid attention to our facial expressions, concerns and wants. A small example was when he noticed our paper straw softening in the drink after a while and he came back with extras. The food was amazing and the overall night was amazing.

Nice service and good chocolate milkshakes

Waitress was fantastic

Scam they charge 17% tip for take out scam but time

Way too expensive for what you get. Never going back!

Beautiful restaurant! Food and service was great!

Ordered take out on a Tuesday night and maybe that s why the food was subpar? Not sure. Also got charged an extra gratuity 17% without being asked even though it was only two people and we only ordered two appetizers to go. Ordered loaded potato skins and chips & guac. The loaded potato skins were okay. For the amount of chips they had given, there was not nearly enough guac. And found a rogue fry in the chips. Unfortunately, this was the only place that looked open so we had to go here.

Staff was awesome and food was great and speedy but those prices are just unreasonable.

The food was great ! Tasted amazing, steak was cooked exactly to order and strips and fries were really crispy ! Amazing sauce and service was great i would love to visit again. Maybe a little pricey but since it s a tourist spot i think that s fair ? PS: Try the buffalo sauce, you won t regret it.

Kara did a great job of taking care of us in the late evening, even congratulating us on our recent marriage! Wonderful service, speedy and funny, would recommend!!!

Worst customer service ever. They hired a bunch of high schoolers who stand around and talk all night instead of doing their job. I was told 5 minutes for my order of fresh mozzarella, I ended up waiting 30+ Minutes. Only for the food to be cold. The menu stated that 17% gratuity was charged for groups of 6 or more, I was charged and I was the Only One there. No excuse whatsoever, wasnt busy at all and they are more invested in conversating than actually doing their job. Never again will I eat at this Place.

My wife needed to ask for coffee three (3) times. Paid 4x as much as I did for best burgers ever at Burgers & Fries Forever in T.O.

Staff was good. Hamburger and fries were fantastic. Unfortunately they charged the fake tax NFDA. Ask that it be removed!!!!. Dont be scammed like I was.

Exactly what I expected, and I got to watch the Leafs losr

The food was great

Good burgers here

Really good experience at Theo location! The hostess was the best, gave us some good recommendations. We ended up eat at this location and really enjoyed the food and service here!

I like the ambience of the place. Or rather, i think you will like ambience of any place place when you are drunk. I think this place is good for drinks and snacks ( Like wings etc). But for me their sandwich and other main course were disappointing. For me it was bit on dry side. Rated 4 because the place serve good drinks and starters.

Pub food. Shared a platter. Service was good. Ran out of whipped cream for special coffee advertised on board.

Great service, the baby back ribs were great, the steak was done to perfection. I would certainly go back. Our host was excellent, he waited on us like we were his only customers.