Pita Pit in Niagara Falls

Food is great. reasonable price! although there was one guy working that did not look representative at all! hickeys all over his neck.. very odd..

The store was very busy with the student rush and the young lady was very friendly, polite and efficient in managing the orders!

the lady who served me, julia was very sweet and made my food amazing. i come in here every now and then and the food is always good.

Great place to eat lots of food for the price

Liz and zack were awesome, they mixed my wrap like it should be made, most of the staff usually just throws in ingrediants and you end up getting half the wrap meat and half lettuce and just doesnt taste right, the way liz and zach make them is the way i would make it at home, all employees should be trained this way, thank you for the excellent wrap!!!!

Best Experience ever at this pita pit. Super nice service a few minutes before closing today.

Honestly hadnt had pita pit in about 5 years and I remember it being better. Ordered the Buffalo chicken pita and only seemed to get massive amounts of lettuce. I dont recall tasting any chicken whatsoever. Very underwhelming experience.

Yummy pies

Im here on vaycay looking for something healthy to eat. So Smarma salad bowl with OMG and Chipotle Amazing customer service everyone smiling great atmosphere highly recommended ... 5 star

Very respectful staff, clean bathroom, clean eating area. Fast service.

Good services

Amazing hospitality mashallah

Tristen your the best!!!! I just love this kid!!! Kid-friendliness: This is for Tristen...I just love this kid...hes articulate...friendly...sweet...hes just a really good kid...we need more like him in this world ...what a better place it would be...Ty Monica

Love me some pita pit. Usually great food and not too long of a wait. Need to try the Doritos bowl soon. Tristin makes awesome bowls and they are very filling.

Do not recommend. I ordered grilled halloumi & falafel pitas through uber eats and both pitas were super cold when I requested to toast it while ordering. Also, there was only one falafel ball in the whole pita. What am I supposed to just eat the whole pita filled with cheese and raw vegetables.

Tristan was very helpful and nice. What a good kid.

Food Was Delicious omg Friendly Staff Thank You

Very nice experience!!! This was my first time at the pitapit in this location and my experience was wonderful, thanks to the sweet girl Farra! I went in and out superfast the place was really clean and then food was wonderful, Definitely going there again! Food

Its a normal pita pit. It is clean, service is fast and good. Prices have gotten a bit out of hand though which is why its probably quiet most of the time. But the Staff are great and the food is good. I do miss the old days when pita pit used to mix all the ingredients in a bowl before filling your pita though.

Great pitas. Tried to place an order online for pick up, but the app defaulted to 1030am. when I tried to order for 930pm. (They said the app cut off is 930pm) When we went to the store, I asked how to get my card refunded, and I was told I would have to look into that. I know, thats why I asked! Employees should be able to point me in the direction on who i can contact who can solve this issue. Issue fixed when I talked to manager right away

The server was absolutely rude. As she was putting together our salad bowls, we had to keep asking for more of each item as she was literally putting 2 pieces of lettuce. I also noticed there was no more guacamole in the bin so I asked if they were out and she responded by just saying no with a very curt tone. Fortunately the young lady who was working the cash overheard me and told me they had some in the back and brought some out for us. While she continued to put our bowls together a white man came in with his child and her demeanor changed from rude and curt to the most pleasant. She greeting then with a big smile and was so warm and welcoming. This was a blatant display of racism. I will never go back to this location and I will be sure to let my people know not to as well.

Food was excellent and service was great. Followed gluten free protocol to the letter.

Went during lunch hours so it was pretty busy. Workers seemed overloaded but theyre not cutting corners.(Give these ppl a raise) Food was good and they didnt skimp on service.

Two employees were not only inattentive but me and my family entered with nobody inside and ordered and when we did not know how this place works the girl behind counter said over here in a rude tone, while we all we re eating we never got our frozen shakes (3) so when I went to counter to ask for them I was told it s busy I gotta wait smfh! . We waited for 10 minutes after meal was done and was rude again when she gave us the wrong frozen drink and gave it to someone that just walked in. Never returning to any pita pit again!

Dietary restrictions: Ordered gluten free which ended up making me sick still. Workers didn t change gloves even after being informed that there was an allergy and not just a preference. Food

I find the ordering process a bit tedious, especially when its busy. Not a whole lot of seating at the location either. I found the food really nice and think its a good option if youre in the mood for something a bit healthier.

Im a huge Pita Pit fan. Ive been to 12 locations spanning 5 provinces. I love the consistency of the food and the variation of options that I can create. Though I typically do get the same thing (creature of habit). The food was great though at this location I found the working staff a bit flat, nothing the said really made for a great conversation or memory. And with me being a people person this was the only down momemt for me. Not that they said it did anything wrong, you just couldnt see their live for the job and the passion wasnt visible. I do however recommend pita pit to all ages, shapes and sizes.

Good food needs better staff

This establishment is a joke. The lady owner berates their employees , no wonder when I come here a few times other new employees work . People working here never happy! Atmosphere : 1/5

Safe handling of food was poor. Typical pita pit cant expect much. Over priced.

I brought 4 pita, all was very bad,

The management and staff were super friendly. Cleanest store i have been in so far. Fast, friendly and just an over all great experience.

Always so fresh. Even when Im on Keto, switch to a bowl and Im good to go!!

Not good

Super friendly, fast, and courteous, fabulous experience

Place is an absolute joke busy Saturday night 2 workers both incompetent 30 minute wait inside the store with 2 people infront of me 5 others walked in as they were trying to make orders and had a line up out the door

Fabulously exactly what you Need!

Every town needs a pita pit...clean open late . Friendly staff

I absolutely lovee this place!! This is my go to every single time!! Every time i come in everyone is so nice and everything is clean,organised, AAAA this place is amazing!!

Great food!! Very friendly and capable staff!! Check it out!!! Was there again yesterday!! Cant think of a better place to eat healthy!!

I love this location. Always clean and fresh. Staff always friendly, especially Melissa!

Great staff & great service. The food is always fresh & tasty. I ve been to other Pita Pit s but this one is the best. Visit when you can!

The food and service here is absolutely amazing and the staff are great and super friendly!! I will definitely be going back to this location

By far the best pita pit I have ever been too! I eat at them often but at this location it s the staff puts them above the rest.

Food is always good and accurate. Appreciate the extra time to make sure it is fresh and tasty. Staff as always were friendly and quick

Great customer service, friendly staff, quality food, and good atmosphere. Owner was amazing to deal with and stepped in to help the team the the store became super buay; impressed.

Great customer service and quality food. The staff was friendly and the atmosphere was great.

I love this place! The owner is there frequently and you can tell she is devoted to making sure that every pita is perfect for each customer. Definitely a great place to go if you re looking for a healthy lunch or dinner!!

Got a pita there this afternoon the food was good as it could be but the staff were so happy, energetic and friendly. Put a smile on my face and can t say enough about the great staff and I just went in to pick up a preorder.

Amazing food ! And what makes this place even better is the customer service. Big shoutout to Kaitlyn for doing an amazing job serving people and knowing the importance of customer care skills. Thank you :)

I love pita pit. We eat at different ones frequently! Today we had amazing staff Allie and Skyler! They were very friendly and quick! The other two staff unfortunately were not, they laughed at a man when they couldn t understand what he was saying! Also the girl working the grill didn t change her gloves between handling the meat, drawers, and anything Else between orders! If it wasn t for the two girls I would have given 5 stars!

Everyone was nice but it really upset me how the workers treated the new girl I wanted to say somthing but its not my place its like they expected her to know everything.. she has an accent which is difficult to understand if you read this your doing a great job!! The other workers kept saying sorry for the wait like it was her fault but I wasnt waiting?

Their apps are turned off before time I tried to place order at 9:25 pm and they show closed on skip and uber eats but the manager said it s scheduled for 9:30 then the order should go through, kindly update your hours.

Ordered 2 make your own rice bowls on Uber eats. One of them was missing the actual protein, the southwest chicken, and both bowls were missing all of the grilled items - mushrooms, onions, and green peppers. Check the order before you hand out food. Got as much of a refund as possible from Uber eats, but pretty annoyed.

I used to love this place. I dont know who is running it now, but after yesterdays experience, I am never going back there. What I got for my order, cant even be described.

Really loved it Today I would like to give you full rating for Makyla Again it s great customer service sorry if I pronounce wrong Thanks have a great future ahead

The only reason I am giving one star is because you cant give zero stars. I have tried multiple times to give this location a chance, but its always the same result. The pitas fall apart because of the low quality of the bread. The best part is that the last 3 times this has happened, the workers have said yes, we know its an issue, it happens all the time then added weve contacted the supplier, but they dint seem to care. So, not only is it an ongoing issue, but they dont even try to hide or defend their deficiencies. I have been to other locations without issues, this seems to be specific to the Niagara Falls location. Do not get a pita from this place unless you would like to eat a smashed up pile of garbage with a fork.

Dietary restrictions: They cater to any food allergies Parking: Lots of free parking

I like Pita PIt, but this location hasnt been good to me. They have a habit of taking forever to make my order or messing up the order entirely. Sometimes you can go in and just sense the staff are really busy, and thats when I go somewhere else. Its just not worth the headache.

This is a good loctation. The vegetables are usually fresh. The area is clean, the food is really good. However, I do think that overall Pita Pits are over priced.

I dont know the name of the emoyee who made my wrap, but she is absolutely fantastic! Not only highly skilled, but very customer focused. If you require a great tasting healthy meal, Pita Pit is a fantastic option!

Great health discovery!

Pita pit was good Niagara Falls by Lowes For a pita it seemed a bit expensive but everything costs more now, and it ended up being almost as big as a football, so I was ok with a $10 sandwich Vegetarian options: So many choices youll probably exclude some! Parking: No shortage of easy parking

If I could give zero it would be more appropriate. My wife ordered her bowl with no onions, they made it with onions. I had to say multiple times they were about to put the wrong food in the wrong bowl. After dropping some of it in the wrong bowl they just shrugged it off, and said I saved most of it. My wife again said she asked for no onions, and only after her saying she wished people would listen was she offered another one, which we had no time to wait for. I also had ordered a bottle of pop that I didnt receive, and had already left before I realized because we were so frustrated. The manager or owner was just leaving before we placed our order. Maybe they should stick around longer, or teach their employees good customer service. Will not be back. Wish them nothing but failure.

i wish i could leave 0 stars. i use to be a regular at this pita pit location but service has really gone down hill, portion sizes seem to have gone down by at least half and employees are rude. the last 3-4 times i ve ordered on their app/ online i ve gotten either someone else s order or it has been made completely wrong, when going in to order i need to repeat myself multiple times before staff listen to what i want and overall pitas are just made poorly and it s not worth the headache or the money. when i finally complained about my last order the staff told me to come pick up a new one even tho that wasn t convenient for me as i work 10 hour days, when i did get my new one it was worst than the first a large pita ripped in half and wrapped separately, it was completely inedible, soggy and a complete mess. safe to say i will never return. oh and also, don t bother with their overpriced pita chips you only get a quarter of a bag and they re always stale not to mention staff cut them without gloves in front of guests.

great Pitas, always consistent and thats why I always come back. Keep up the great work.

One word...Delicious!

By far the best Pita Pit in Niagara Falls. The guy working on September 5, 2022 was so friendly and stuffed my pita so good. I live in Welland and the pita pit there sucks! I ll drive the distance for this pita pit.

Great staff, always welcoming

Simply if I could give this a 0 I would!! I love pita pit truly but I ordered a salad which they ain t cheap for it to have absolutely not even a handful of lettuce not even half the bowl was full!! Truly unimpressed and very disappointed and won t be supporting this business anymore!!! Gladly would show anybody the photo I have of this don t waste your money simply

Really good food and value!

Came in on Saturday January 30th at 6:30pm with one employee working. Waited 15 minutes in line with one person ahead of us and several skip the dishes orders to be made. Not worth the wait.

I really like pita pit. A lot of variety of vegetables and proteins.

We love Pita Pit. Great fresh food and decent prices for the portions they serve. Weve visited many locations between here and Toronto but by far this location disappointed us the most. We ordered a brisket pita and veggie pita. The veggie pita was very small and the toppings were sparse, considering there was no meat to add. The dressing sauce was hardly noticeable. The brisket wasnt bad but the pita had broken open from moisture sometime between making and getting it home, causing the brisket to fall out everywhere upon unwrapping. The employee on staff was super friendly though as well as very professional. The store was clean and tidy. Ill try the location again some day but not my favourite at this point.

Was delicious

The food was delicious and workers are also humble. Like they have so much rush but they didnt compromise with the quality.

Excellent food and service

Stopped in at 12:30 today, it was packed and all the nice lady s behind the counter are killing it....fast fresh and tasty and great attitudes!!

Very unhappy, order off skip the dishes...they were missing an item called to inform and all they did was blame the driver..and instead of sending out missing item send they reimbush which is fine but my daughter paid with her own and was looking forward for her treat very unhappy wont be ordering from them again

Awesome pitas yet again! PP never fails. We ve been to several PP locations in various cities & they are always great! We stopped in here on our way to visiting Niagara Falls and was impressed yet again. Fresh, filling & delicious tasting pitas. Lots of toppings to choose from including delectable Red peppers. Jessica & Taylor were also exceptional in their service & suggestions. They were both friendly, informative & professional. Great job ladies & PP! We ll be back soon on our way home!

Good food.

Staff was so good, polite and helpful

Very Friendly Staff . I got the Gyro with vegetables and extra tzatziki sauce in a wrap . Very yummy !!!

Great service and pitas done right!

Very good

Amazing as always stoll the same great taste after over 20 years enjoying their pitas!

Clean Store and Friendly Staff

I got 2 pitas and it cost $58.39 which is crazy. Not bad tasting buy nothing worth the money. Better to eat at Wendys, at least you get a meal.

Terrific pitas. Been so long, dont know why. Well be back more often!

Philly Steak was delicious.

They forgot like half of the toppings I asked for, my pita took so long, my wifes was cold by the time mine was ready.

Denied service as they closed 30mins before closing time suggested on listing. Rude behaviour

I really hope the staff can be trained to washed their hands after sweeping and mopping before handling food

Good service, only been there once. No issues.

Staff is so nice here, and the food was great. Excellent service!

Good food

I had the best vegan pita !

Very tasty food, great healthy choice, and fast service, almost to fast for newbies.

Great pita Friendly staff

So fresh

A bit sloppy But not bad.

I placed an order through DoorDash for a Chicken Souvlaki Salad Bowl and a Nestea Ice Tea Zero. The dasher arrived and gave me the wrong order. I received some sort of Pita Wrap and Pita Chips. I called DoorDash customer service and they initiated a redelivery. The second time around I received the correct order. The salad bowl was mediocre. Not what I expected. I thought the Chicken Souvlaki would be more seasoned and flavourful, but it was rather bland. I also selected spice options in my salad bowl but I didn t taste any of the following flavours: Garlic Plus, Chipotle Mango anf Cajun. I believe it was missed.

Always fresh ingredients. Made to your tastes. So delicious. Highly recommend.

Delicious . Staff is amazing. Jenna went over the top to make the visit a fun and enjoyable

Yum

The employee called Jenna is very nice.

Food was okay. Service was good

Good food. Clean and friendly staff

Fresh toppings. Clean restaurant and friendly staff.

K.4 a fast food in this location

Food was good

If I could give it more stars I definitely would. So good

Good service, decent grub at reasonable prices.

Very good food also gluten free option that is dele)) great service at this location

Well priced and an excellent customer service

Just bought a pita and was surved scraps out of the hummus dish that look like it was sitting in the sun for a day,the dish was completely empty and she scraped dried up hummus out of the container,take it home to eat it and the whole pita is split down the middle.

Decent sandwiches

I usually go here for great pitas but today a new pita came out. When I asked about it, the employees didnt know anything about it or how much it was and just kept pointing at the sign saying it was new. Any questions I had only brought blank stares.

It is qhat it is. Chain restaurant. Good service.

Great falafel. Big flavourful and juicy.

Good fresh food for a great price. We will visit again. The whole family enjoyed.

Salad here is awesome

friendly staff, decent prices, delicious fresh and fast food.

Good

Amazing healthy food

Great spot for healthy yet tasty food. Friendly staff, decent pricing considering portions and the cost of healthy fresh food these days. Good array of options and they offer nice flexibility on what you ask for. Pitas are fresh. For sure recommend Pita Pit.

Healthy and tasty food. Lots of choices and toppings. Friendly and efficient service. I stopped by on a lark, and am so glad I did. I will make this my regular stop on the way to Toronto henceforth!

Food was fast and great!

I love the Pita Pit, unfortunately, the only one in Niagara Falls is on the opposite side of town. But, its worth the drive. The store is always clean, the food is great, its healthy, and the staff is friendly. I highly recommend it!

Staff here are sometimes not amazing, but the food is amazing. The only real food in this plaza. Would highly recommend.

Always great

Does anyone know what theyre doing? It doesnt seem like it. Ordered a smoothie and never got it.

Amazing and healthy pitas.

Friendly knowledgeable attentive staff Top notch food quality Quick service Clean restaurant (dining, preparing and bathrooms) Many topping options Blueberry pomegranate smoothie with spinach

Food is fresh and cant beat the taste

So much better than subway, you need pita pits in Quebec!!!

Good food, great staff. We go there quite often and have not been disappointed yet.

Awesome! They have gluten free pitas! The staff even changed their gloves and were very knowledgeable about preventing cross contamination!

Well prepared food

Enjoyed our pitas tonight

Yummy

Dirty aprons on the server kills appetite in the customer. What the server was wearing was at least a week unwashed... ugh

Good pitas

Good place

Way too expensive will not buy again

Had a nice lunch Ordered a chicken Greek souvlaki its was good. Friendly staff

The workers are constantly yelling and goofing off, I understand its nice to have fun in your workplace but they take it too far. Loud yelling constantly and taking their time greeting customers or stopping conversation to take orders. Ive given this location many tries and Im done, I wont be going back

Great steak pita and fresh

We live it there, but today they were short staffed, and the girl was short with us

Clean. Service could be quicker.

Decent experience, ordered a pita and was given a petita...I compared in front of them with my friends large pita and they stated that she had more veggies. The actual pita sizes were two different sizes.