Osmow's Shawarma in Niagara Falls

Great customer service by Noor. Very nice and polite. Food

Ordered chicken on the rocks gave us tooooo old

Really good service and delicious food..

The tomato isn t really good

Food quality bad Not clean Over priced It s not shawarma disgusting ground chicken fried Never ever recommend Sauce disgusting

Great food fast service and great staff

Good food and service

Excellent service and food quality I love it

Good place, employees are too friendly.

Really good service and tasty food..we thoroughly enjoyed ourselves.

Love that chicken Shawarma, their taste & Quality Of food was too Good..

Pinky is nice nature and helpful

Good and tasty food with reasonable price.

very downgraded quality and taste

Although this used to be my favorite place but unfortunately today with their new owner I would never ever go to this place anymore I got very embarrassed infront of all my friends when the owner start yelling at the poor cashier for just giving a spoon. Very sad someone please educate these owners before hunding any franchise.

I went yesterday for lunch and it was a great experience. The food, service everything was on the spot.

This particular Osmows is getting a 3 stars from me because a few times Ive ordered Ive got the incorrect item of what Ive ordered. Also they are not attentive to detail because Im allergic to tomatoes and distinctivly told them no tomatoes and yet they placed it in there.

Rice with meat medium size quantity was sufficient for 2 person and good customer service and response, fully satisfied

The ladies working at night were very nice.

Taste is very Good. Shawarma is excellent. Will visit again.

Wonderful flavours, generous portions, great price. The shawarma was delicious fresh and satisfying.

Great taste employees were friendly

Very good quality food

It s a scam store. I went to the store at 10.20 but the employee said the store is closed. Please don t scam the customer who is coming from different place.

Very tasty food

Really loved the wrap, would highly recommend it to everyone. Food is delicious, and service offered was really good

Very Tasty Authentic Arabic taste

Good tasty food. The food was very delicious and the service was really great.

Tasty food

The food is excellent

Good restaurant and delicious food . Perfect 10/10

We did dinner today but unfortunately,today s service was so bad ,they didn t put sauce in shawarma,when we ask for sauce ,they give us in tiny container which covered bottom line ,my husband just said this not even for one shawarma as we have two ,my husband said give us alreat more or take it ,they just take it and didn t give us more,really really rude behaviour,even don t care we are with our kids. I am so disappointed today,really bad service.

Really bad service,we always like osmow s, but we face really bad customer service at this location,they didn t put souce in shawarma and when ask for the souce the man at front gives us tiny tumb nail souce for two shawarmas,when we said give us some more or keep this one ,they said ok,leave it ,they even don t care ,even we have kids with us,the washroom was wet and water coming out from the washroom,my son slipped and wet all his clothes.I m so said today ,what happened to this beach.

I highly recommend this... Food is good.

Disgusting tasting chicken shawarma I had tasted like a fish somehow and it was all mushy

Same great Chicken on the Rocks that Ive grown to love over the past few years.

Super quick and friendly staff!

They will not convert American to Candian dollars so I got ripped off for 10.00 extra dollars bc I paid with American and they gave me Canadian change that didnt account for the exchange rate..

Excellent taste and quality food for economical rate

Great food and service by Noor and pinky

Slow service Cashier was wearing gloves. Handling money. Next customer paid in cash. Cashier dropped money on the floor gave money to customer. And proceeded to make our food .. very slow service and very little cleanness.. Food : 2/5

Tasty food with fresh meet. Staffs are very helpful

The rice was served rotten, the place smells like dog poop and the staffs say this is what osmows tastes like and im pretty sure this is not osmows.

Noor and arshdeep was so friendly best customer service I ever received thank you

I wont suggest to anyone. Food was cold Staff is not friendly Food : 2/5

One of the worst super shawarma i had from osmows, no proper filling tge lady who was making it did not know what she is doing never ever visting this location again

Good chicken shawarma s place. Parking: Its a busy road. And parking can not be easily found. Food : 4/5 |

Worst Osmos experience ever! Raw chicken, uncooked rice and horrible customer service. Not sure who the owner is, but they really need to hire some professionals who know how to make shawarma instead of these young students who doesnt know what theyre doing. Very disappointed

Excellent service always provided here. Noor makes perfect meals always. Thank you osmows.

Great tasty shawarma

i visited osmows for lunch and i ordered chicken on the salad, it is really good i like it alot. The guy make it neat and clean and it was awesome experience.he did great work i will recommend my other friends to visit when the guy is there because he has really good communication skills and he gets very quickly what i want.

Good tasty and delicious shawarma. Very neat and clean ambience

The best restaurant in Niagara. Enjoyed the tasty shawarma

Tasty shawarma

Awesome service tasty food quick service and polite and friendly staff.

Fresh delicious food and great customer service.

Poor selection , customer service was of poor standard. Seems like it is not managed by osmow

If I could give this a one I would, shawarma wasn t good at all, flavour weren t well meat taste blade a bit, sauce was GARBAGE I don t mean to be mean but it was, I tried eating half but stop half way because the taste was horrible, If your a huge tomato spice sauce person to enjoy it but either then that I wouldn t recommend.

Absolutely loved d wrap prepared by them. Specially like to mention the two girls working there were very hospitable. They gave us so much time in understanding what we need and accordingly suggested ingredients. Wonderful place to have shawarma.

Quantity is small

Loved the lamb wrap! Highly reccomend! Exceptional service as well.

We ordered 2 combo for 6 ppl. The service was great and the portions were perfect for 12 ppl. Everyone was full and we still had left overs. The service provided by the employees was really amazing.

The staff here are efficient and quick. However, the shawarma sauce is overly salty, and the fries seem to be overcooked.

Flafel on the rox were bad, Flafel s were hard like rock, they probably were reheated and served. Same was with Fries, they were stiff and stale , didn t expect this from Osmow s

I purchased a regular poutine with chicken from them for $13.99. The poutine was heavily sauced. However, the concerning part was how they filled the fries into the box - using bare hands without gloves and picking up leftover fries from the containers sides to fill my box. This was done by a middle-aged lady who appeared to be the owner. I believe they should improve their hygiene practices.

They lie that the meat is halal which is not Mediterranean food been cooked by Indian that s insane falafel taste like Indian sambousa Ask for shawarma drilled like hamburger I will never go again or waste my money in that restaurant

I have got 2- chicken over rice 2- Falafels extra hummus Everything is half empty While that speaks of the service Food isnt worth at all, Ive had Osmows manytimes in Toronto these guys are the worst.

Unfortunately this was the worst chicken shawarma I ve ever had - the chicken(if it was actually chicken) was so dry (it was not prepared fresh like most places - it came out of a chaffing dish) - the pictures online make it look like it s freshly prepared - the garlic sauce was next to impossible to taste - such a waste for almost $50 for 3 - I don t recommend

The restaurant is clean and the staff serves quickly. What I liked about their food is the beef on the rock. I will come back here again when I visit Niagara Falls. Their food is worth the price.

We had on the rocks & half and half chicken, trust me its delicious and very yummy had a full lunchtime. Great atmosphere. The quality and service is also very nice had a great food.

Very happy with my food , went back again because it was great!

Food was average.We paid 13 dollars for one chicken the rocks and the quantity,portion which i got really made me disappointed.It wont even enough for one person and charging that high with less portion was really bad !

Went here for lunch. Staff was friendly and food tasted great!

Very bad

Their food is so good. The taste and the quality is best. Highly recommend

Staff was not kind. The falafel was not well cooked. It was raw from inside. We couldnt eat it and we asked for a refund.

Just had the falafel wrap and it was amazing. The falafel s were so soft there were melting in my mouth. Must recommend wrap.

I ordered a chicken shawarma wrap for my daughter, and she absolutely loved it! The chicken was tender and well-seasoned, wrapped in a soft, fluffy pita with fresh toppings and delicious sauces. It was a hit with her, and Im glad we tried it!

I recently bought poutine and the chicken came partly cooked. I remember there is some rush on the store, but that doesn t give them a benefit to serve uncooked meals to the customers. This is the worst quality in an Osmow s I ve ever seen. Not to mention their quantity though, they don t even fill half the plate and barely any gravy or sauce. This location deserves zero stars.

I had a big Order for 20 people and they serve me very well. thanks to the gentle man and 2 hard working girls. Food was awesome

Excellent service and Prabh was extra special ,Thank You b

Excellent customer service

Delicious food great service

This restaurant is very amazing serves fresh food specially I just love their falafel wrap. The staff working their is amazing and friendly as well. Once I met a girl working their (prab) she is very nice suggested me to have falafel wrap that was a best option for vegetarians and vegan people.

I ordered the chicken shawarma platter. The quality and portions are great, and the service was excellent. The lady behind the counter greeted us with a warm smile and was very patient as I was giving her a large group order with a few changes that had to be done. There is nothing special about the atmosphere, but food and service are enough for me to want to go again. Parking: This is the Niagra Falls area paid parking, which is less than 5 minutes to walk to and from Osmows.

Bad customer service and really small portions compared to other osmows.will never go there.

The food was yum, try the chicken wrap, it was too good.

Overall, dining at this restaurant was a delight from start to finish. The chicken wrap was too good. The delicious food, impeccable service, and charming ambiance made for a memorable experience. My experience at this restaurant was nothing short of exceptional. The staff is very friendly as well. You can visit once. Recommended.

Your frontliner ate very friendly.

I was visit to this place today. I feel very comfortable there because the staff was really good and the food was delicious and I recommend this place to everyone

It was my first visit. My experience was excellent. Quick customer service and food were very tasty. Staff is very polite.

Great food and friendly staff!

DISGUSTING do not ever go to this place. The food was undercooked, the place was dirty and my friend had an upset stomach after eating there. NEVER GO TO THIS PLACE IF YOU VALUE YOUR HEALTH AND MONEY Food

Food was fresh Quick service 10/10 Mashallah Food

My wife ordered online delivery and got this portion. Really really disappointed. Will never go to this location again. We were customer from last 5 years of this store. But will never ever order again.

The shawarma was delicious and flavorful. Service was quick and friendly. The portions were generous and the prices reasonable. Overall, a satisfying and pleasant dining experience. Highly recommend.Special thanks to Prabhjeet and Noor.

Tasty food and very nice service! We especially loved the vegan options with beyond steak, that was amazing! Thank you

Excellent food, inexpensive, generous quantities.

Great food. Tanveer was very sweet . We will definitely come back.

Awesome experience

I really enjoyed the ambience and customer service of this outlet.

Customer service was very good and shawarma wrap was also good

Family ate here before the Niagara fire works, it was soooo busy (they definitely neeed more staff at night) and the lamb shawarma was SO DRY. and served completely cold. The fries are plain and cold. It was disgusting and such a disappointment as we ve heard this chain is good! If you like dry and cold lamb go here. It wasn t even shawarma it was more like ground lamb. Thumbs down

Verry good and not overpriced ! Just don t take to hot and it s perfect !

Had a wonderful time .The cashier was super friendly, and the food tasted incredible - truly the best in Niagara. The place was spotless too. Definitely giving them more than five stars if I could!

Its was an amazing experience and love their food. Good amount of quantity and tastes amazing.

Great place to get savory food for reasonable price. The shawarma tasted good, the service was quick, the place is modern and clean.

Very delicious food at reasonable prices. Staff is very nice.

Yummy and healthy.i enjoy eating there

Horrible food and service.

Food was amazing so was the service

IN REPLY I CALLED BUT NO ONE ANSWER, WE ARE OLD SETTLERS AND WE HAVE BEEN COMING TO NIAGARA FALLS SINCE 1988 FAMILIES SINCE 1962 IM CURRENTLY IN NIAGARA LIKE ALL WEEKENDS CAN YOU PLEASE REPLY TO OUR EMAIL ATLEAST THANK YOU I order my mix shawarma large when it was in daily special for $12.99 daily special meal I paid $25 not special price without salad as uber doesnt offer salad sadly the portion was extremely small didnt follow instructions at all. Never again are we going to this location indian employees dont care for customer requirements and they dont read notes no hot sauce on top on side please and generous portion please fully ignored, it was regular portion packed into large without salad barely any rice or fries or chicken beef shawarma.. Osmows to try is financial dr Mississauga or clementine & mavis..

Stuff is very friendly special manager.

I was so good the staff is also really friendly Vegetarian options: Salads and falafel Dietary restrictions: Vegan options Kid-friendliness: They have kids meal Wheelchair accessibility: Restrooms are available for the wheelchair users as well

This was my first time eating here. The food was very good, and I will definitely come again. Vegetarian options: My son is a vegetarian, and he got Falafel on the rocks. He said that it was fantastic. They also have Beyond Meat options, which taste steak-like.

I ordered shawarma for my daughter. When we opened box it was stale and smelly chicken with old rice.upon returning back and showing their food to manager ,he was not even ready to pay the refund amount and started arguing with us ,that he will not refund the money and do what ever you can. Very Pathetic behaviour. Kindly don t go to this place .As they serve stale food here. definitely people will fall sick with out enjoying their holiday if they eat food from this place. KINDLY STAY AWAY FROM THIS PLACE.

Great food and service

Very delicious food and friendly staff especially Shilpa and Gurpreet are awesome

Recently dined at Osmow s Shawarma in Niagara Falls, and I must say, it was a delightful experience. The service provided by Inderpreet and Noor was exceptional. They were attentive, friendly, and made sure our dining experience was top-notch. Now, let s talk about those rice bowls! Osmow s rice bowls are not only stomach-filling but also bursting with flavor. The combination of tender meat, fragrant rice, and delectable sauces is simply irresistible. And what s even better? The staff s warm and welcoming demeanor adds an extra layer of enjoyment to the meal.

Nour and Trisha were amazing they Fed us amazing food very good thank you Food

Very tasty and fresh. Kept me coming back for more.

We ordered a lamb shawarma Oz Box each. They were delicious both on the rocks and on the sticks. The service was great too! We thought the space was too warm and humid, so we ordered to-go.

Never going again. Went on a Saturday night, they were very short staffed. Had called 20 minutes for pick up order, and I went inside and waited for 45 min. And behold the sandwich which I ordered was lacking the sauce which I made sure to ask for. First and last time. Dont recommend.

the cashier was very nice and quick. Although the lady assembling the plates cheaped out so much that after i got home from a 40 minute drive just to eat osmows, we opened the boxes to see they were halfway full. For 12 dollars a box i expect to get what i paid for! Do better.

Good food with great price. We had chicken and falafel wrap. Both taste wonderful. You can also request to adjust spice level. Vegetarian options: Falafel is good.

The food was good and the service was excellent! They did everything we wanted and more.

If you are looking for a healthy option Osmow s is the place. They have so many vegetarian options and combinations. Ordered falafel with salad, must say salad was very fresh and crunchy even falafel tasted so yum. Good quantity and very fulfilling Food

They do the best with great costumer service

Loved the food, went with friends and couldn t stop talking about it lol ! Staff was also amazing and really nice and accommodating for visitors of the niagara falls. Food

The door is inconvenient for a stroller. The toilet during my visit was dirty, I was disgusted to go there. Shawarma is very tasty, but very inconveniently packaged. It is simply cut and when you pick up the shawarma, the filling falls out from both sides. But the shawarma is delicious. Its a pity that the portion of shawarma is relatively small (compared to other places where I ate shawarma). The fries are very fresh and tasty, moderately salty. You can eat in the hall inside or take food with you. / The door is inconvenient for a stroller. The toilet during my visit was dirty, I was disgusted to go there. Shawarma is very tasty, but very inconveniently packaged. It is simply cut and when you pick up the shawarma, the filling falls out from both sides. But the shawarma is delicious. Its a pity that the portion of shawarma is relatively small (compared to other places where I ate shawarma). The fries are very fresh and tasty, moderately salty. You can eat in the hall inside or take food with you.

Food is delicious. I had a beef shawarma wrap with fries and drink. Noor and Gurpreet singh is very attentive and very kind. They maintain cleanliness in the dining area. Everything is great! Will be back for sure!

Love the food Vegetarian options: Falafel guys go for it. Inderpreet and Noor nailed it ,love the food and both of the workers Food : 5/5 |

The best shawarma weve had in a long time.

It was okay. Pretty good deal, but it doesn t stand out.

Delicious food, decent quantity. Great Customer service

Lovely staff, very helpful and food was really good. Vegetarian options: Love The falafel on the rocks.. Food : 5/5 |

Food is amazing as usual! The staff is helpful and knowledgeable.

Food was Great and affordable and service was excellent highly recommended

Excellent service

Great customer service and always satisfied with my order at this location highly would recommend!

I really enjoyed the good and very friendly team thank you for Inderpreet and Tanveer

Nice food good service

The staff were very nice. The food delicious. I did not eat my wrap right away , but it was still delicious two hours later. Will be my favorite place to grab a bite to eat when I m in Niagra. Food

Friendly and fresh!

Excellent!

We love Osmow s! The service is amazing and the food is even better. Any time we are in Canada we try to stop by. Their spices are point and unlike many places we ve frequented they actually mean it when they bring the heat. I d recommend them any day of the week.

So delicious! Love their food and the staff is amazing!

Love this place they always treat me right!!! The workers are great Inder and Veerpal very good employees and very helpful. Thanks to them!!!!

I got a regular chicken on the rocks and the rice is literally hard as rocks. They re using old rice that has been dried out. I tried calling the place to get a replacement, but they don t pick up the phone. Disappointing.

Have only ever ordered take-out with delivery. Usually order either Beef on Stix or Chicken on Sticks but have also enjoyed the Lamb on Stix. Overall, the experience has been good. Their portions are adequate for the price. (Although, maybe my expectations are a little off). I have had other swarma and still find their meat one of the best. Would recommend.

Absolutely loved the service & food of osmows sharwmas. Tried their chicken on the stixs. Loved it thank you noor & inderpreet for this experience. Looking forward to coming back soon

Excellent food and service!

The food was like leftovers without any quality, so I could hardly eat it. I dont recommend it to anyone who is looking for a Mediterranean taste.

Warning! Do NOT EAT HERE! Picture this, you drove 6hrs to Niagara falls Canada, after seeing all the mouth watering restaurants one would have had an enjoyable meals from, you stupidly decided to patronize Osmows because a friend that lives in another Canadian city recommended it. These were what I Ordered from OSMOWS - Beyond steak shawarma wrap( very greasy. One would have thought that it was served with a pint of extra virgin olive oil) I strongly do not recommend this to any human. - Falafel Oz Box (TERRIBLE! Only 3 falafel was included, food is cold, salad has a creamy Italian instead of oil and vinegar, very small portion for the price, falafel are undercooked and lacked seasoning) - no utensils provided even though I asked. I called to sort out the issue but they hung up in the middle of the conversation and never picked up the phone even after I called twice. I am not the type that waste food but today I had to trash $52 worth of Osmows Niagara falls food(if it actually qualifies as one). That $52.00 I paid for this horrible experience would have been better being thrown down the actual Niagara falls. Save yourself from this type of head and heart ache and just go somewhere else for your food. They dont deserve and stars bottomline.

Must try this place. Their Falafel wrap is too Good. Best shawarma s in town. Would definitely Recommend. Vegetarian options: It

I would highly recommend this place. I ordered chicken on the salad and it was really beyond my expectations. It s definitely not a place to miss!

The food was very delicious. Must vist this place

Food was really tasty. Service was fast and friendly. Only complaint would be we got onion when we requested none. And the bathrooms were small and only one of them had a hand dryer. Still recommend eating here though. The food was yummy!

Just terrible.

They do kot out enough gralic on the food never ever coming back to this shop

BEWARE of the falafels. It was like they took some mushy KFC coleslaw and fried it. Overcooked on the outside, raw on the inside. Hope I dont get sick. At least I got my money back.

I really love their shawarma. Thank you Shelby s for this amazing food

I ordered shawarma poutine and the potatoes were raw. How can a restaurant get away with serving Raw food to their customer??? Highly not recommended. Last time from any osmows!!!! Food

Amazing food. Amazing service by Noor. Good deals. Highly recommended.

Amazing food everytime.

We ordered chicken on rocks and falafel wraps very disappointed both things were very dry even though we paid extra for garlic sauce also quantity was very less as compared to other osmows .

Fantastic chicken shawarma poutine! I couldnt finish it, huge portion! Definitely going back for more!

Food tastes horrible. We have had osmow s elsewhere and this location tastes nothing like the others. Would not recommend.

Great, tasty food from great stuff

Great food , staff are very quick & have amazing hospitality.. the taste was so so special

Great food, good atmosphere,clean place and the best staff with excellent customer service. Polite employees serve tasty food in a clean environment here.

The Indian music was so loud i wasnt able to hear the person taking my order. Staff with long beard and hair no hair/beard net Kid-friendliness: Felt like night club, not a restaurant

Lovely atmosphere, delicious food and specially best service by Mr. Sourav great guy.

Great food with affordable price and customer service

Good Service.

The food was great and delicious. We both in store and it was not enough we had to order via uber delivery. The service was fast and friendly too.

We picked the Chicken Shawarma, the taste was really good and spicy

Taste food

The food was very good. Customer service was good too!!