Aroma Espresso Bar in Niagara-on-the-Lake

Excellent hot chocolate. My favorite

The best coffee in North America. The great fresh food and the super service are just another bonus . Vegetarian options: Most of the menu is vegetarian vegetables, eggs and cheese

Got my coffee as I like it

Great cl

We had a lovely lunch- great food, friendly staff and a nice atmosphere. I want to especially comment about our interaction with Hozan, who rushed over to clean our table as it was busy in the restaurant. She was very eager to make sure we had everything we needed. Rushed to get us waters, and kept checking back to clear dishes and see if we needed anything. She was very busy, and we noticed she took a moment to get a dog bowl and water for a customer. Want to just recognize her efforts, friendliness and eagerness to make our experience the best it could be. If I had a business, I would for sure want to have her working for me- hope she can be recognized for EXCELLENT customer service. 5 Star Plus- Bravo- to Hozan- a very proud new Canadian!!So glad we got to meet her

The croissant sandwich is to die for! Maria was a fantastic host, can t wait to come back.

Husan was kind, friendly, and attentive. Plus the food was amazing

Best place for meeting

I loved my coffee! The spot is adorable! Id definitely go back :) Staff could be a little more friendly tho to make it more welcoming

Excellent flat white!!

I recently visited the cafe and while the food and ambiance were excellent, the customer service left much to be desired. The staff appeared unfriendly and seemed upset, with no smiles or warmth, which made the experience less enjoyable. It felt as though they were irritated, and that dampened the otherwise pleasant visit. If the team could work on improving their attitude and approach toward customers, it would significantly enhance the overall experience, especially given the high foot traffic in the mall.

A cool place, but there is a lot of queue. Delayed service.

Really delicious

Service and the meal from Colby & Daren was very good. Thanks for that.

I have never written a review in my life, however, Aroma is fantastic. Friends and I ordered and not one of us received a bad item. Beyond awesome and our new spot!

Never left a review in my life, I got a crosssiant sandwich with smoked salmon and onion ect. SPECTACULAR GIVE ME 14 OF EM RIGHT NOW. 10/10 we ve found our new spot. Aroma, you have 3 New regulars

i ve never ever written a review before. however i felt like i had to with how yum our food is. my coworkers ordered it and my life it now changed. i am not being dramatic on saying i would ask for this vanilla matcha to be in my final meal. TYSM WE YOU

Quick and easy service.

Very delicious coffee

Keira was a great server!!! Very friendly!

Everything awesome.

So-so coffee!

There were near closing time. Attention was not what we normally had other times we visited

Very good chocolate.

For those who dont know, this is an Israeli cafe, the breads are baked on site and the food is delicious and fresh, I recommend the house coffee called Aroma Coffee the most, you can also add alcohol to the drinks, I took iced coffee and added Baileys and it was really, really tasty only if you add alcohol, it comes in a glass cup And you cant leave the cafe area with her, which is really responsible and beautiful, in short a very recommended place

Lovely atmosphere.

Very tasty food and very kind service ! Daren served our food and he was polite and sweet :) I recommend !! Vegetarian options: Variety of options

Aroma is always a good choice if you want to enjoy a good quality coffe or variety of tea. My favourite is Ice coffe hazelnut.

Nice and friendly

Daren, Pablo & Gracie are top notch at their work, they made this experience memorable

They remember my order every time and guy there is very nice. Love this spot

Very cosy, clean and good food. Daren, Teresa & Lexi were very courteous and accommodating. Well definitely come back

Great food and exceptional service from Pablo. I can t express how welcomed and taken care of he made us feel during our visit. There were no fries at the moment we ordered, however he very kindly offered us alternative sides and made suggestions he thought we would enjoy. I appreciate the wonderful customer service he had, I definitely look forward to visiting again.

I need to celebrate two fabulous members of your staff one s name is Pablo and the other one is Darren, I went last night to get a salad in the Taylor Road location and these two were exceptionally friendly and really gracious, especially at the end of an evening shift, Thank you for making my experience wonderful Parking: It s in a mall there s a huge amount of parking Wheelchair accessibility: It s very easy to get there there s no stairs

Excellent service!!!

I am on vacation and this place was a beautiful experience, Daren, Lexi and Mikayla were attentive at all times, they made the language barrier not an impediment to enjoying a delicious breakfast. Widely recommended

Really good food that doesnt make you feel bad after!

Very good and healthy food; Daren was very kind and upon noticing my difficulty expressing myself in English, he assisted me in Spanish and always with a smile. Thank you!!!! Vegetarian options: mediterranean croissant

Daren was very nice. We arrived with family visiting us from El Salvador and he was very patient while taking the order, always with a big smile.

Daren was very helpful, recommended great food options and even talked to my dad in Spanish that was very sweet. Thank you

Daren had 10/10 service and the waiting time wasnt that long. Very kind and friendly.

Ordered hazelnut lattes just now. Customer service from Daren was really good. Everytime they serve food/beverage, they greet the customer one more time. Colby and Pablo were also charming. Ps. Daren, keep up your vibrant energy!

The attention of the Daren, Pablo and Mikayla team is magnificent, congratulations!!!! Vegetarian options: Soups

Great atmosphere and the service was really good and great guys, all three of them Pablo, Doney and Mikayla

Superb salad. Great ratio of avocado. Really great place for a coffee.

Daren incredible, he speak spanish and so incredible 10/10 Dietary restrictions: cesar salad 10/10 Food : 5/5 |

Thank you very much for the personal attention of DAREN, an excellent person and excellent attention.

Very good coffee with high quality. Customer requests are addressed immediately and even when it is full, things are well structured

Lovely coffee

Excellent service from Pablo

Great coffee and excellent service from Daren! I ll definitely be coming back.

I ordered 2 americano coffees and an espresso. Asked for Splenda and was told they didnt have any. No one even made an effort to check if there was any in the back. Coffee was terrible, I threw it out in the stor. One staff member was walking around behind the counter doing absolutely nothing. Never again will I come back.

Gracie, Theresea, Jared and Jose were amazing!!!! Great Service and good food.

Helpful and kind staff

Surrounded by wide roads loud traffic. Unpleasant

Pablo and Gracie were the best! Will be back!

Cant speak highly enough of Aroma. Came for the coffee and wasnt disappointed but I fell in love with the Sandwiches and Pastries...

great coffee and sandwiches again!

Darren was very helpful and provided kind and thoughtful service!

Always get my coffee here, great service and awesome workers! Special thanks to Daren for helping out with my order and sorting it all out while being super nice and understanding))

I was very well looked after by Pablo. Excellent place and service

It was a nice place and excellent service.

The best coffee in Canada and chocolate!!! Loved thanks Pablo y Emma. The best

The food was great and Pablo was really helpful!!!

Excellent service from Pablo and Emma

Good attention. Gorgeous

Very delicious food and excellent service

We went to the oulet by chance and had a coffee by chance and it was the best thing about the oulet. We asked if we could make avocado sandwiches (in our bad English) and Pablo realized that we were Spanish and took great care of us. In addition to giving us a taste of a delicious sweet that we ended up buying more of. Highly recommended!!! I dont put reviews, I dont like it but in this case yes, because he was very very kind!!!

Perfect place for a quick recharge Pablo and Daren were very helpful in choosing one of their different desserts to go with the amazing coffee Very talented baristas! Food : 5/5

Very good coffee and side dishes Spacious and pleasant environment. The Service depends on the attendant of the day. I visited three times. Wheelchair accessibility: Great accessibility.

When you need a stop between Toronto and Niagara Falls or Niagra on the lake, this is the stop to make. The coffee is always outstanding and the food is great. The location is in the heart of the outlets. I always stop at this location with my international guests on our way to the Niagara Region. Its always a hit.

My family and I thoroughly enjoyed our meals and we re served/ attended to by Daren and Rosie, both were very accommodating and allowed us to have a very good experience for our first time being there. The food was plated and taken care of so nicely and we were able to enjoy the time we spent having conversations over coffee and food. Kid-friendliness: We went with my little cousins and brother and they had no problem with them all just enjoying themselves and giggling throughout our time there even if they got kind of loud. It was not only an enjoyable experience for the adults, but for the kids as well.

Pablo attended us at Aroma at the Whiteoaks outlets. He has been charm and very patient with my in-laws who do not speak English, he is a great professional. thank you so much

Pablo, very kind

My experience at the restaurant was exceptional, the place is clean and well organized. We were greeted and served by Pablo, he provided me and my family excellent menu guidance. Pablo did our day!!! We appreciate the help since we didn t knew the menu. We highly recommend visiting aroma cafe at Niagara.

My wife and I were enjoying our lunch and realized our order had got mixed up by mistake Pablo was an absolute gem and was able to correct our order and make sure that we were taken care of. Definitely coming back ! Food

Ok

Their coffee & service is always extraordinary !

First time visiting an Aroma Espresso Bar. The place was pretty busy, and the line was fairly long, probably because I visited on a weekend. Based on todays visit, the service was okay, I only ordered an ice coffee , so I would expect it to be fairly fast? But the wait was pretty long, in my opinion, but again, it was probably due to the long line. Other than that, no were other issues or problems. I would visit again but on a weekday when its a lot more quiet

Unfortunately a bit small to sit there, but otherwise very good

Literally has the best croissant sandwiches I ve ever had

Nice to be able to grab a Corona and sit on a patio on such a nice day, but I was not offered frozen beer glasses!

Service was slower than equivalent cafes in the US but the quality was superior and worth the extra few minutes.

Pablo was amazing. Greeted with a smile, genuine and fast! He made my visit memorable! Thank you Pablo! -Alex

Busy but decent food choices.

My family and I stopped in the cafe to have a treat and a very pleasant you g man served us named Pablo. He just had a rude customer before us, who was upset he had to wait. News flash, if you go to a cafe that is good .Your going to have to wait . Pablo was friendly, knowledgeable and service he and Gracie provided tool maybe 8 -10 minutes. Great job , we will be back.

Great coffee!

Oh my gosh! Such a good food!

Good place. food is nice.

My husband and I love Aroma Espresso Bar at the Niagara outlet mall. This is a great little cafe to sit and have great food and the best coffee. Their soups are very good and sandwiches are very fresh. The staff turnover at this location is high but they are always friendly.

Staff r very personable, great coffee and breakfasts

Lovely place, good food including vegetarian & vegan

My first time ordering coffee from Aroma Espresso Bar and it didnt disappoint. The staff gives a very friendly and helpful atmosphere. Daren is very skillful and professional in what hes doing.

I only go for Americano...BC its the best!

Incredible place, where great people like Gracie and Pedro are making everything possible to make us comfortable. The best Aroma I have been to, and I been to Israeli original aromas, all Canadian and even Ukrainian. Thank you for being so good!!!

always a crowd but omg the drinks are to die for

Excellent service.

Had a small complication with my order but Daren and Gracie were able to resolve it. They re always great every time I go in!!

Always

Patio outside beautiful day

The food is really good hazelnut latte is the best. Great customer service specially Daren, will come back soon.

Really, rude server food cold and your coffee latte cold ...

Its a great place to relax and have a coffee and wait for others at the outlet.

Clean and spacious, friendly staff, not a big vegan selection but the options they had were delicious. Vegetarian options: Great vegan salad and lentil soup.

Good quality beverages in a nice open spot with many seats available inside and out. Excellent service. Next time I might sample the food on the menu. Very nice selection.

Thanks Pablo... very good food and even greater service!

Really nice location at the outlet mall with indoor and outdoor seating to grab a bite and or drink and relax for a bit.

My partner and I were visiting from Toronto so we are used to waiting for our food and understand the nature of food service. However, we were here on a Monday morning during a cold March day, so the place was not busy at all. There were two barista s and one left at 11AM after only being open from 10AM where are they going and why are you taking a break so early in the day? This left one barista alone by themselves to take care of about 8 people. We ordered two drinks and 2 croissants 1 croissant came out instantly but the 2 drinks we waited 10 minutes for, and only after my partner asked for sweetener when they make their drink and only after the 1 barista asked, Oh do you want me to make those now? There was no one else ordering, everyone else was seated. What do you mean? Of course we want our drinks. Then, when we got our drinks, we reminded him of the 1 croissant; he asked whether we wanted it heated up, we said yes. They put the croissant in an oven behind the counter. We watched this barista run back and forth doing things behind the counter, we assumed it was a 5 minute heating process. He said, Please sit down, I ll bring it to you. When we heard the beep of the oven, we saw this barista take out a FULL TRAY of croissants and stick it back in. Why are you baking a batch of croissants as we re waiting for the 1 pre-made one we wanted? At this time, it had been 30 minutes from our first interaction with the barista and we still did not have our complete order of 2 drinks and 2 croissants. I noticed another customer who waited for 1 drink for 20 minutes as well. When my partner came up to remind them AGAIN of the 1 croissant, he said I put it on the counter for you. Maybe someone else took it. We watched the entire time and no croissant was ever prepared or placed on the counter; plus, you told us you would bring it to our table. We saw the barista call their coworker who had left, and we heard them respond back on the cellphone on speaker, Are you kidding me? Sounded like the barista was expecting a long break without interruption. They finally came back and helped out. We waited 30 MINUTES for 1 croissant. 1 CROISSANT that you needed to just heat up? Horrible representation of an otherwise great franchise; go to Toronto locations instead and be less disappointed.

Really good, Macha te!!! Delicious salads healthy food!! 100%

Delicious food , excellent presentation! Daren, our service coordinator, deserves the highest praise for his exceptional dedication and performance. His positive attitude, unwavering enthusiasm, and infectious energy make every interaction a delight. Daren consistently goes above and beyond, demonstrating remarkable efficiency and delivering outstanding service. If anyone merits a raise, its undoubtedly Daren. His contributions elevate the team and leave a lasting impression on clientele. Vegetarian options: The roasted cauliflower bowl was delicious !!

Daren did an excellent job attending us on Wednesday with a smile on his face the whole time, Emma also served us the cappuccinos tasted delicious.

Thank you Emma

Food is delicious! Thank you! My recommendation to everyone

Always a great experience at Aroma! Avocado toast and pumpkin cream soup is amazing Food

Food served fresh, coffee taste good as always, Friendly staff. A bit busy though, hard to time seats.

Ordered latte and egg sandwich, worst experience.

On the pricey side and I dont like their new menu, they took away some classics like the shashuka. However, food is fresh and owner is super nice

My first visit....a very cold March Break...I ordered the lentil soup.. it was soooo delicious I intended to take a pic.....lol!

Highly recommended to all whenever i go to Niagara i always go there they have best croissant sandwiches best cappuccino best salad i just loved it go and check out .

Emma made a couple super fantastic cappuccinos that we thoroughly enjoyed. Awesome place great service.

Always amazing

Great service , and the steak and cheese sandwich was great. Great portions ( go for the whole ) The cashier very friendly, PJ ( José ) speak Spanish , a plus if you want to speak Spanish and order food. My wife and I we loved the place and the food.

Worst food.. stale bread used for sandwiches.. omelette sandwich wasn t even hot.. Cheese stick was cold as ice .. they didn t even heat the cheese stick .. like I would say Tim Horton is wayyyyy toooooo better to eat and worth for money.. couldn t even chew the bread..

Too crowded, but latte and service were great.

Generally over priced food and coffee, the service is ok, their are not too many other options in the area. The patrons are generally disgusting and leave a terrible mess, this is not the fault of the staff. They kind of have a monopoly in the mall, the coffees are good not great.

Standard Aroma location inside Niagara outlet mall.

It is a great option for lunch or a coffee during your shopping at the mall. The staffs attention is wonderful, they are very friendly. During my stay in the Niagara region I visited their cafeteria several times because of the great flavor and freshness of the food they sell. My favorites were: the aroma salad, the almond croissant and the hot apple cider. Although my husband loved the medium toast coffee.

Was pleasantly surprised at the menu options. If you want to grab something healthy while shopping. This is the only option basically

Croissant breakfast sandwiches are to die for! Coffee was amazing and we were simply blown away at this food court spot!

This is my favorite place to eat when visiting the outlets. Delicious soups, salads and drinks. Not your usual foodcourt fare.

The server who dealt with us Mr Daren was such a racist man. We visited this place for the first time and asked him a question about a bakery item. This guy was so mad and made such weird faces as if we asked something out if the blue. He spoke so rude while asking me to wait aside for my coffee. I literally felt as if he pushed me away by just speaking. He was so happy and smily while serving the next customer who was a white old lady.

Emma was excellent pleasent fast efficient

The place could use a little bit of cleaning. Their tables were dirty.

Loved their Bakery items in this location staff were really nice and helping with questions Food

Great food and beverages, fast service.

Awesome service! The staff is very kind and friendly :)

Great food and great spot to stop by after doing shopping !