Pizza Pizza in Niagara-on-the-Lake
495 York Rd, Niagara-on-the-Lake, ON L0S 1J0, Canada
About
Find your nearby Pizza Pizza Restaurant in Niagara-on-the-Lake, Ontario at 495 York Road. Pizza takeout & delivery chain offering Specialty & classic pizzas, alternative crusts (signature pan, thin crust, sesame, gluten-free and cauliflower), chicken sandwiches, wings, sides, dipping sauces, salads, desserts and eco-friendly plant-based menu items. Established in 1967, Pizza Pizza aims to satisfy every customer by providing excellent quality food and true value in a fast and friendly manner. We're proud to bring you the best ingredients and the freshest toppings. Order online or on the mobile app for pizza carryout, pickup or delivery. Serving single pizza slices for walk-in service.
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People at pizza place are not professional and lack basic experience and customer relationship, can’t even make basic options available on pizza pizza website :) wish o could give -1
Service was not at all good ,we ordered for different pizza and they gave us the different one ,and when asked she was like I have other work ordered to take . And the pizzas from pizza pizza site is not available in the system .
We've had multiple occasions where we ordered plant based items (dairy free cheese, plant based chicken) and got real cheese and real chicken. It happened before with real cheese. They corrected it and remade the pizza. But we had already taken a bite before realizing it wasn't dairy free. And then on a separate occasion, ordered plant based chicken bites and got real chicken. Again had already taken a bite before realizing. This was very upsetting considering how important it is for some people with their diets, food choices, and religion. They did offer a refund but at that point it was already too late to change anything.
We been there and pizza store was too slow , I ordered one large pizza took around 40 mins and i got burnt pizza, I asked for thick crust instead I got burnt and thin pizza
Orderd a special was curious the price of the pizza so I asked for a recite, and the worker just starred me down as if I thought they were under cutting the change.... it didn't end with the look I got I ended up getting the pizza and the slices were cut all weird smal big medium not straight cuts all over the pizza..... also the damn thing got 3 people feeling sick... not happy with service I used to have a great view on pizza pizza but over the past 2 years it's changing....
Owner needs to keep more employs as there was only 1 person working on Saturday as it was super busy it took almost 1 hour for 1 large pizza. Owner spend money on staff how can you keep just one employee on weekend . Owner is forcing 1 employee to work as it needs atleast 3 employs to run the store.
Worst pizza I have ever had. Hard as a rock wouldnt feed it to my dogs too Little Caesar. Is so much better then this. Won't be getting from here again. Even the garlic bread isn't garlic at all. Maybe after they see this it will open their eyes. Any pizza place is better then this. And little Caesar people think they are bad. Not a chance. They are much better
Pizza is gross. The staff are not the hardworking type. Very frustrating. We ordered the Fan Special and specified thin crust and well done. The bottom is burnt. The top is more undercooked than well done. The cheese has not even melted - I have attached a closeup picture. There are lots of toppings and the taste is not too bad so I’ll give it 2 stars. Won’t return.
Cheaper to pickup !
Good
Closed at midnight and which is good...
Worst customer service by front cashier. Pizza not so great.
Owner is so good. Always give good deals and prepare it very well. Thanks
Probably the worst service Ive ever received. Walked in and ordered a large pepperoni. Literally sat and waited for 35 minutes for a single pizza. Brutal wait considering I walked up to the counter and ordered, no line, no wait to order.
Best pizza pizza ive been to in almost all of Ontario. No kidding.
I ordered a garlic bread which they said will be served in 7 minutes. I saw them serving at least 3 customers who came after me before me. Every-time I went to them for my order, they 3-4 minutes more. Pathetic service.
Ate here a few times last year and it wasnt fantastic but it filled the void and got you through to dinner. Very disappointed today. The pizza has become paper thin. The crust, the cheese and even the pep has been cut in half, literally. Not worth it anymore.
I ordered chicken pizza and chicken pieces were less than slices. Some slices had no chicken on it.
Worse experience ever in Pizza pizza. Uncooked pizza and too much cheese as well. Don t recommend this location for pizza lovers.
Good place and good service men.
Worst pizza place to visit. I ordered Extra large 4 toppings pizza and i specially Mentioned that it should be well done. But i got extremely undercooked pizza with Extremely less toppings. Please do not visit this store.
We ordered a large Hawaiian pizza and it was excellent. It had lots of cheese, pineapple and ham and the crust was good. The service was good as well.
wonderful food great service much love Kid-friendliness: very nice Food : 5/5 |
I have been waiting for more than 30 minutes for my pizza and they take so long to make it.
Messed up my order, remade the pizza and it came out looking like this.... very watery and wet and disgusting never coming back
I ordered 2 pizza at this store and there was fly baked in the pizza.please dont eat at this location.
Employee has responded nicely
Pizza is too bad
I ordered pizza not noodles lol
Awesome pizza pizza service and taste
Good
The guy at the desk didnt give me reciept for my cash payment, had no mask on and didnt wear gloves while preparing my sandwich. So unsafe
Stay away they like to sell day old slices.
not make good pizza
Poor customer service with very few old slices
Great experience the pizza was well made to order crispy and crunchy with good amount of cheese. Highly recommend and clean and service reasonably quick
Pizza is also more expensive than in Toronto
Excellent pizza
Not at all good like other branches . Unfresh pizza and that too half baked . Tasteless !
Best pizza I ever had. Great customer service, Gab is very friendly. I highly recommend this store. We will be back. Thank you
Ordered over $125 in pizza and salad. It arrived over an hour later. I did not complain, but we were missing a salad for one of our celiac guests. When I called, they said we are sending it now. Its been 30 minutes and its still not here. This poor woman will go to bed with no supper. We are at a hotel and there is nothing else for her to eat. When we call, we cant get through. We probably wont be ordering from Pizza Pizza and time in the near future.
The place was clean. Food was good.
Its okay, if you just hungry and youre not fussy for a pizza
Good pizza
The WORST pizza pizza EVER ! Im pretty sure my order is one XL pizza with 3 toppings NOT a reduced size baked DOUGH with reduced size cheese AND A FEW sausages on it
Excellent place for pizza. I ordered a well done and a bit spicy and it was done the way we want it. Toppings were fresh and crust was very good and the person that was working there alone at that moment was very friendly. There is a sitting area and the washroom was clean. You can buy single slice as well.
Excellent pizza. staff is very polite and they welcome their customer with a smile
Best pizza store in niagara region .Excellent customer services .best pizza I ever had.
Awesome pizza and services.
I was on vacation and ordered a pizza pizza, easily the best pizza I have ever had, and Im very hard to please...and very inexpensive, especially when compared to pizza places at home.
Increasingly disappointing with each visit. Skip it.
Good border to cross
LP
Basic Pizza Pizza, fast service
When called to place a delivery found out they wont deliver 5 km away. Wouldnt have minded going in since but had person give me attitude when I told them I didnt understand why it wasnt in range for delivery. Should have a better data base for delivery when in such close range and better customer service. Wont be calling back.
Great pizza
The boy who was working there was very nice and the pizza was really good.
Dried out pizza for sale by the slices, avoid this dump unless you like 3rd world pizza.
Great food. Friendly and clean. I eat there all the time. Convenient location fresh food
Its all about the dipping sauce
Standing on the counter cleaning the lights and did not even bother to clean and sanitize the counter before serving customers .... Throughly disgusted
Good place... fast service... halal option available.
Nice staff. Fresh food good options nice wings
Great food nice wings
Good staff.. fast service..
Awesome place for pizza great customer service
Saved by their late night timing. Thanks guys
Orginally ordered at 8:25pm waited 50 mins for it to arrive for it to be incorrect .. so i call back and complain and another 50mins goes by and the new food still hasnt arrived ... worse service ever ... ordered a specialty pizza and i was lucky to get 3 pieces of the meat crumble.. wont be ordering from here again
Excellent pizza , fantastic staff/customer service and Definitely worth many more visits in the future. Thoroughly enjoyed my visit here.
Wow.
The best pizza I ever had
Scrumptious food. I simply liked it.
Neat and clean place to sit and eat. Halal options available but poor customer service.
Good food and friendly staff.
We ordered pizza with olives and chicken. It was very well made with the delicious & crispy crust and the perfect flavors. One of the best pizza place in the town!!!
Superb.. Friendly staff. And Food- too good..
Awesome to place to have your pizza, given they are open late nights. Best pizza store in Niagara region. Highly recommended.
Pizza was realllly delicious as well as the customer service was also good ...best pizza place in Niagara region.
I come here for pizza all the time, and it always tastes great. The family that owns it is very polite, but there is one lady that is particularly grumpy and complains about her job.
I really liked their service and food was delicious as well, credit goes to Gurpyar.
Its a nice place for pizza
Who was the lady that use to own this?
Great food but only open til 10pm
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