Sbarro in Niagara-on-the-Lake

300 Taylor Rd, Niagara-on-the-Lake, ON L0S 1J0, Canada

★★★☆☆
(142 reviews)
Categories: Pizza restaurant Caterer Fast food restaurant Italian restaurant Pasta shop Pizza delivery Pizza takeaway

About

Sbarro is the home of The Original NY Style pizza featuring our XL NY Slice. We make our dough fresh and shred 100% whole milk mozzarella cheese in store each day.

Website
sbarro.com
Address
300 Taylor Rd, Niagara-on-the-Lake, ON L0S 1J0, Canada
Plus Code
5R4H+GW Niagara-on-the-Lake, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
10 AM–8 PM
Tuesday
10 AM–8 PM
Wednesday
10 AM–8 PM
Thursday
10 AM–8 PM
Friday
10 AM–8 PM
Saturday
10 AM–8 PM
Sunday
11 AM–7 PM

Services

Service options
Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Dining options
Lunch Dinner
Amenities
Toilets
Atmosphere
Casual
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids

Photos

Reviews

3.3
★★★☆☆
142 reviews

Most Mentioned

halal (5) outlet (4) stromboli (4) pepperoni (4) spaghetti with meatball (3) food court (3) employee (3) franchise (2) dip (2) garlic (2)
5 stars
49
4 stars
27
3 stars
21
2 stars
11
1 stars
34
January 26, 2024

I recently had a disgustingly racist encounter at this location where an employee pulled his eyes outwards to the side, mocking my Asian background after asking me where I was from. I contacted the business to bring forth the issue, and while the location owner initially gave a short response to say they are investigating, I have not received any updates from them after a week, and I also attempted to followed up with them to no avail. The lack of response on an issue like this is unfortunate as it shows the owner does not care

★★★★
December 8, 2023

A tad pricey for franchise pizza overall but at least it was somewhat fresh and tasty and worked out for a quick bite.

★★★★★
October 4, 2023

Fast and convenient way of getting Italian food? All for it, 5 stars. Hope this franchise spreads all over, because we need one in Hamilton

September 21, 2023

They serve very bad old food, have no taste at all. Literally got me food poisoning. Don’t go there

★★★★★
February 27, 2023

I had a wonderful experience at Sbarro located at the Niagara Premium Outlet centre food court. We reached there when the outlet was about to close on a Sunday around 6PM. Despite that we were served well with our orders. I would highly recommend the Stromboli if you need a quick bite after getting tired of shopping. It's really delicious and fulfilling. Will definitely revisit. The staff was helpful and friendly.

★★★★★
December 3, 2022

The best option in the food court. Never had a bad experience. Food is always fresh, tasty and employees are always friendly. Will always be back

★★★★★
November 6, 2022

Amazing to find a halal place at this outlet aside from the food truck. It's nice to have options and one indoors is certainly nice. The pepperoni is solmaz brand. Pizza was good! Stromboli (chicken and cheese) was not great, I would say the pizza was better. Will certainly be back and trying more things to share. Service was great, no issues for a very busy Saturday on a beautiful weathered day.

September 15, 2022

Worse customer service and customer service rep was very rude with us and food is total garbage. Don’t spend your money here. 🤦‍♀️ We literally threw all the food away …

Local Guide
July 22, 2024

Location closed.

June 22, 2024

Worst customer service ever, food was not even warmed up to temperature. Save your money and eat else where.

April 22, 2024

The food is actually disgusting don t recommend it

★★★★★
December 22, 2023

Halal Sbarro! The most pleasant surprise we received after a long, tiring day of shopping. The food was deeeelicious, all the more enjoyable because we could eat doubt-free, halal-certified pizza. Thank you for a great meal Dietary restrictions: Halal certified meat (including pepperoni)

December 22, 2023

Basically same quality as pizza pizza, maybe worse but $12.99 for 2 reheated slices. You might think, hey I m in the mood for pizza I ll get it anyway, big mistake. If you re at this food court go anywhere else.

★★
Local Guide
December 22, 2023

Pizza there taste like the one from the grocery store. Garlic bread sticks probably went past some garlic cause there was nothing on them

★★★★★
Local Guide
December 22, 2023

Good food and awesome service!

★★★★★
Local Guide
December 22, 2023

Pizza was really fresh and delicious, good price and very friendly service.

★★
December 22, 2023

Their stromboli is great, but I was not happy with how one of their employees addressed me during my last visit. The employee working as the cashier forgot to charge me for my dipping sauce, so I ended up paying for everything I ordered except for the aforementioned item. The reason being is that the cashier was not listening carefully when a different employee who took my order was communicating each item I ordered to her. When the employee who took my order realized her co-workers mistake, she told me You did not pay for the dip! in a tone that sounded like she was blaming me. I think the employee could have said it in a more polite way, such as Sorry, we accidentally forgot to charge you for the [item name]. Would you mind making the payment, please? Aside from that, I think they should also improve on their practices by having the same employee both take orders from customers and process payments at the checkout. Otherwise, it would be like playing a game of broken telephone, and they would often make mistakes when checking out orders.

★★★★★
Local Guide
December 22, 2023

Thank you for Halal Sbarro Rest. The Indian employee who was present yesterday was wonderful in her wonderful service and interaction The pizza was special and the garlic bread as well as the sauce I recommend it

★★★★★
Local Guide
December 22, 2023

So yummy

★★★★★
Local Guide
December 22, 2023

Delicious fresh food Vegetarian options: Fresh vegetarian pizza Food : 5/5 |

★★★
Local Guide
December 22, 2022

Good food did order pizza slices.Quality food

December 22, 2022

They dont give extra ketchup !!!!!

★★★★★
December 22, 2022

Absolutely delicious! The food, staff, and the price are all 10/10. If you are visiting Niagara outlets I highly recommend you check out this restaurant. Just a tip, make sure you get extra to take home, cuz you will definitely crave it again.

December 22, 2022

Beaware guys! Garbage is being served here that too is soooo expensive and the customer service is worst. I mean the lady has different level of attitude. Seriously reckless....

★★★★
Local Guide
December 22, 2021

Really good tasting food.

Local Guide
December 22, 2021

$6 for a greasy pepperoni slice???? Are you kidding me? It wasn t even a decent slice. Bland and greasy.

★★★
Local Guide
December 22, 2021

Good place and good taste. But the flag and Lasagna spelling were wrong.

★★★★★
Local Guide
December 22, 2021

Good quick meal, and very good dips

December 22, 2021

Idiots can t listen to my order never go here it s horrible

★★★★
Local Guide
December 22, 2020

Thats some very good pizza right there.

★★★★
Local Guide
December 22, 2020

I come all the way from Brantford/ Hamilton for their halal pepperoni pizza and their baked ziti. When I found out they have halal spaghetti and meatballs I couldnt be happier. Its incredibly hard to find halal pasta options so this place is a treat.

December 22, 2019

Customer service is garbage there so rude, and dismiss you so fast. The food is garbage too don t waste your money.

Local Guide
December 22, 2019

3pm in afternoon and sold out of stromboli. Then started servinging someone else. Kids wanted pizza so got some. Food after warming up is still cold. Pizza is like cardboard. Do not recommend. Subway pizza sub would be better (next door).

★★★
Local Guide
December 22, 2019

pricey but good

★★★
Local Guide
December 22, 2019

Nothing exciting. The tomato sauce they make for their pasta is as generic as it gets. Fresh food but innovation was lacking.

★★★★
Local Guide
December 22, 2019

Typical Italian fast food, with pizza and pasta options ready in the window that you choose and heated to order. Fast food prices and fast food quality, to eat without error, not being a gourmet option, but still not without its virtues

★★★★★
Local Guide
December 22, 2019

Its nice

★★★★★
Local Guide
December 22, 2019

Nice pizza

★★★★
Local Guide
December 22, 2019

Nice pasta foods..

★★★
Local Guide
December 22, 2019

Cold pizza. Ok service.

★★★★
Local Guide
December 22, 2019

Good turnover of food at this location so items a fresh

Local Guide
December 22, 2019

I got awful, awful food poisoning from this place, It was the only thing I ate so it had to be it. Threw up all night.

December 22, 2019

I told the lady, i want to buy the extra large pizza, but she told me she is busy and she said come back later maybe she is not busy by that time. But im the only customer that time. Very poor customer service.

★★★
Local Guide
December 22, 2019

Good pizza

★★★★
Local Guide
December 22, 2019

Tasty pizza.

★★
Local Guide
December 22, 2019

Although food was good, staff were rude

December 22, 2019

Literally the worst pasta and meatballs I have ever had, don t come here.

★★
Local Guide
December 22, 2019

Nothing great

★★★
Local Guide
December 22, 2019

Gooood pizza

★★★★★
Local Guide
December 22, 2019

Yummy pizza. Pizza is always a great idea.

★★★★★
December 22, 2019

Awesome

★★★
Local Guide
December 22, 2019

Its okay, nothing special.

★★★★★
Local Guide
December 22, 2019

This is the place to eat for all those who really care to eat Halal only. Everything this place sell is halal and very very nice people with smiles. I would give them 6 stars if I could. Must go place.

★★★
Local Guide
December 22, 2019

Quick service in a busy place.

★★★★★
Local Guide
December 22, 2019

Mega big and super tasty pizza. After we get to 2.!!! When we didnt manage to do everything, the last piece was packed up for us. Very lovely staff. Many others can learn a lesson from this.

December 22, 2018

Absolutely disgusting

December 22, 2018

First time trying this restaurant. I ordered spaghetti with meatball. The spaghetti was too soft and oily. They were trying to rip me off. Spaghetti with meatball was 9.99 with tax as per menu. They charged me 12.99 with tax. 12.99 was for combo, which I didn t ask for. After I brought it up, they said 9.99 was only for spaghetti with sauce... wow

★★
December 22, 2018

Not good pizza

December 22, 2018

Tasted like dish soap spread over cardboard. Oh and it s expensive for a slice of pizza.

December 22, 2018

Food was not good and expensive (pizza, meatballs), cashier was talking to co working the whole time she was serving us.......Not worth it will never go back

★★★★★
December 22, 2018

Stuffed pizza was awesome and combo came with pasta great value!

December 22, 2018

Customer service wasnt that great and the pasta with meatballs was very bland.

December 22, 2018

Terrible customer service there. Couldnt say much but will never ever come back again. Food were not good as well.

December 22, 2018

Worst customer service I have ever seen RUDE stuff YELL at Customer And They try to let u pay more Will not come back again for sure 0/5 star if possible

★★★★
December 22, 2018

Cheese slice. Good sauce.

Local Guide
December 22, 2018

Food is horrible and too expensive for what you get.

Local Guide
December 22, 2018

Came in at 7pm on a Saturday to order a XL NY pepperoni pizza and was told they wouldn t make it and will only sell slices. Disappointing.

★★★★
Local Guide
December 22, 2018

Fast food with Italian dishes, especially pizzas.

★★★★
Local Guide
December 22, 2018

Good place.

★★★★★
Local Guide
December 22, 2018

The best spinach pizza ever

★★★★
Local Guide
December 22, 2018

The baked zitti was good.

★★★★★
Local Guide
December 22, 2018

Pizza choices are great.

★★★
Local Guide
December 22, 2017

Staff and food are okay. Nice price

★★
Local Guide
December 22, 2017

Probably better if you get a slice of pizza straight from the oven, but mine was luke warm (after reheating) and crunchy/dry. Would not recommend.

★★★★★
Local Guide
December 22, 2017

Slices were warmed up well, excellent service from the guy who seemed to be the owner.

Local Guide
December 22, 2017

Not good at all, pizza was old and the pasta was tasteless

★★★★
Local Guide
December 22, 2017

The food was okay. Nothing spectacular. The chicken parm was pretty bad but the service was very friendly.

Local Guide
December 22, 2016

I do not recommend to anyone! I had food poisoning from a pizza that I ate there last Saturday when I was shopping in the outlet. Ive never had such a bad time in my life. It has been tough 4 days vomiting, nauseated, with fever, headache and dehydrated! Dont go there.

★★★★★
December 22, 2016

I went there couple time.they had a really good pizzas and great customer service .

★★★★★
December 22, 2016

The stuff piza was very fresh snd taste great I would recommend to there and try it. The staff was very friendly