300 Taylor Rd, Niagara-on-the-Lake, ON L0S 1J0, Canada
Sbarro is the home of The Original NY Style pizza featuring our XL NY Slice. We make our dough fresh and shred 100% whole milk mozzarella cheese in store each day.
I recently had a disgustingly racist encounter at this location where an employee pulled his eyes outwards to the side, mocking my Asian background after asking me where I was from. I contacted the business to bring forth the issue, and while the location owner initially gave a short response to say they are investigating, I have not received any updates from them after a week, and I also attempted to followed up with them to no avail. The lack of response on an issue like this is unfortunate as it shows the owner does not care
A tad pricey for franchise pizza overall but at least it was somewhat fresh and tasty and worked out for a quick bite.
Fast and convenient way of getting Italian food? All for it, 5 stars. Hope this franchise spreads all over, because we need one in Hamilton
They serve very bad old food, have no taste at all. Literally got me food poisoning. Don’t go there
I had a wonderful experience at Sbarro located at the Niagara Premium Outlet centre food court. We reached there when the outlet was about to close on a Sunday around 6PM. Despite that we were served well with our orders. I would highly recommend the Stromboli if you need a quick bite after getting tired of shopping. It's really delicious and fulfilling. Will definitely revisit. The staff was helpful and friendly.
The best option in the food court. Never had a bad experience. Food is always fresh, tasty and employees are always friendly. Will always be back
Amazing to find a halal place at this outlet aside from the food truck. It's nice to have options and one indoors is certainly nice. The pepperoni is solmaz brand. Pizza was good! Stromboli (chicken and cheese) was not great, I would say the pizza was better. Will certainly be back and trying more things to share. Service was great, no issues for a very busy Saturday on a beautiful weathered day.
Worse customer service and customer service rep was very rude with us and food is total garbage. Don’t spend your money here. 🤦♀️ We literally threw all the food away …
Location closed.
Worst customer service ever, food was not even warmed up to temperature. Save your money and eat else where.
The food is actually disgusting don t recommend it
Halal Sbarro! The most pleasant surprise we received after a long, tiring day of shopping. The food was deeeelicious, all the more enjoyable because we could eat doubt-free, halal-certified pizza. Thank you for a great meal Dietary restrictions: Halal certified meat (including pepperoni)
Basically same quality as pizza pizza, maybe worse but $12.99 for 2 reheated slices. You might think, hey I m in the mood for pizza I ll get it anyway, big mistake. If you re at this food court go anywhere else.
Pizza there taste like the one from the grocery store. Garlic bread sticks probably went past some garlic cause there was nothing on them
Good food and awesome service!
Pizza was really fresh and delicious, good price and very friendly service.
Their stromboli is great, but I was not happy with how one of their employees addressed me during my last visit. The employee working as the cashier forgot to charge me for my dipping sauce, so I ended up paying for everything I ordered except for the aforementioned item. The reason being is that the cashier was not listening carefully when a different employee who took my order was communicating each item I ordered to her. When the employee who took my order realized her co-workers mistake, she told me You did not pay for the dip! in a tone that sounded like she was blaming me. I think the employee could have said it in a more polite way, such as Sorry, we accidentally forgot to charge you for the [item name]. Would you mind making the payment, please? Aside from that, I think they should also improve on their practices by having the same employee both take orders from customers and process payments at the checkout. Otherwise, it would be like playing a game of broken telephone, and they would often make mistakes when checking out orders.
Thank you for Halal Sbarro Rest. The Indian employee who was present yesterday was wonderful in her wonderful service and interaction The pizza was special and the garlic bread as well as the sauce I recommend it
So yummy
Delicious fresh food Vegetarian options: Fresh vegetarian pizza Food : 5/5 |
Good food did order pizza slices.Quality food
They dont give extra ketchup !!!!!
Absolutely delicious! The food, staff, and the price are all 10/10. If you are visiting Niagara outlets I highly recommend you check out this restaurant. Just a tip, make sure you get extra to take home, cuz you will definitely crave it again.
Beaware guys! Garbage is being served here that too is soooo expensive and the customer service is worst. I mean the lady has different level of attitude. Seriously reckless....
Really good tasting food.
$6 for a greasy pepperoni slice???? Are you kidding me? It wasn t even a decent slice. Bland and greasy.
Good place and good taste. But the flag and Lasagna spelling were wrong.
Good quick meal, and very good dips
Idiots can t listen to my order never go here it s horrible
Thats some very good pizza right there.
I come all the way from Brantford/ Hamilton for their halal pepperoni pizza and their baked ziti. When I found out they have halal spaghetti and meatballs I couldnt be happier. Its incredibly hard to find halal pasta options so this place is a treat.
Customer service is garbage there so rude, and dismiss you so fast. The food is garbage too don t waste your money.
3pm in afternoon and sold out of stromboli. Then started servinging someone else. Kids wanted pizza so got some. Food after warming up is still cold. Pizza is like cardboard. Do not recommend. Subway pizza sub would be better (next door).
pricey but good
Nothing exciting. The tomato sauce they make for their pasta is as generic as it gets. Fresh food but innovation was lacking.
Typical Italian fast food, with pizza and pasta options ready in the window that you choose and heated to order. Fast food prices and fast food quality, to eat without error, not being a gourmet option, but still not without its virtues
Its nice
Nice pizza
Nice pasta foods..
Cold pizza. Ok service.
Good turnover of food at this location so items a fresh
I got awful, awful food poisoning from this place, It was the only thing I ate so it had to be it. Threw up all night.
I told the lady, i want to buy the extra large pizza, but she told me she is busy and she said come back later maybe she is not busy by that time. But im the only customer that time. Very poor customer service.
Good pizza
Tasty pizza.
Although food was good, staff were rude
Literally the worst pasta and meatballs I have ever had, don t come here.
Nothing great
Gooood pizza
Yummy pizza. Pizza is always a great idea.
Awesome
Its okay, nothing special.
This is the place to eat for all those who really care to eat Halal only. Everything this place sell is halal and very very nice people with smiles. I would give them 6 stars if I could. Must go place.
Quick service in a busy place.
Mega big and super tasty pizza. After we get to 2.!!! When we didnt manage to do everything, the last piece was packed up for us. Very lovely staff. Many others can learn a lesson from this.
Absolutely disgusting
First time trying this restaurant. I ordered spaghetti with meatball. The spaghetti was too soft and oily. They were trying to rip me off. Spaghetti with meatball was 9.99 with tax as per menu. They charged me 12.99 with tax. 12.99 was for combo, which I didn t ask for. After I brought it up, they said 9.99 was only for spaghetti with sauce... wow
Not good pizza
Tasted like dish soap spread over cardboard. Oh and it s expensive for a slice of pizza.
Food was not good and expensive (pizza, meatballs), cashier was talking to co working the whole time she was serving us.......Not worth it will never go back
Stuffed pizza was awesome and combo came with pasta great value!
Customer service wasnt that great and the pasta with meatballs was very bland.
Terrible customer service there. Couldnt say much but will never ever come back again. Food were not good as well.
Worst customer service I have ever seen RUDE stuff YELL at Customer And They try to let u pay more Will not come back again for sure 0/5 star if possible
Cheese slice. Good sauce.
Food is horrible and too expensive for what you get.
Came in at 7pm on a Saturday to order a XL NY pepperoni pizza and was told they wouldn t make it and will only sell slices. Disappointing.
Fast food with Italian dishes, especially pizzas.
Good place.
The best spinach pizza ever
The baked zitti was good.
Pizza choices are great.
Staff and food are okay. Nice price
Probably better if you get a slice of pizza straight from the oven, but mine was luke warm (after reheating) and crunchy/dry. Would not recommend.
Slices were warmed up well, excellent service from the guy who seemed to be the owner.
Not good at all, pizza was old and the pasta was tasteless
The food was okay. Nothing spectacular. The chicken parm was pretty bad but the service was very friendly.
I do not recommend to anyone! I had food poisoning from a pizza that I ate there last Saturday when I was shopping in the outlet. Ive never had such a bad time in my life. It has been tough 4 days vomiting, nauseated, with fever, headache and dehydrated! Dont go there.
I went there couple time.they had a really good pizzas and great customer service .
The stuff piza was very fresh snd taste great I would recommend to there and try it. The staff was very friendly