Jimmy The Greek in Niagara-on-the-Lake

300 Taylor Rd, Niagara-on-the-Lake, ON L0S 1J0, Canada

★★★★☆
(124 reviews)
Categories: Restaurant

About

Inspired by the desire to share authentic Greek flavours with friendly and hospitable service, Jimmy The Greek first opened its doors in Toronto back in 1985 and has since grown to a network of over 50 locations across Canada! Rooted in Jimmy's vision of bringing fine dining quality to the quick service industry, we're proud to have evolved into a third-generation family business that remains committed to serving fresh, homemade, and authentic Greek food. Whether you dine in or take your meal to go, our menu offers a diverse array of options to satisfy the whole family, so come join us and let our family feed yours!

Website
jimmythegreek.com
Address
300 Taylor Rd, Niagara-on-the-Lake, ON L0S 1J0, Canada
Plus Code
5R4H+FR Niagara-on-the-Lake, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
10 AM–9 PM
Tuesday
10 AM–9 PM
Wednesday
10 AM–9 PM
Thursday
10 AM–9 PM
Friday
10 AM–9 PM
Saturday
10 AM–9 PM
Sunday
10 AM–6 PM

Services

Service options
Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible toilet
Offerings
Healthy options
Dining options
Lunch Dinner Dessert
Amenities
Toilets
Atmosphere
Casual
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards

Reviews

3.6
★★★★☆
124 reviews

Most Mentioned

gyros (8) souvlaki (7) greek food (7) outlet (7) lamb (7) lettuce (5) gloves (4) dressing (4) tzatziki (3) tongs (2)
5 stars
74
4 stars
7
3 stars
2
2 stars
6
1 stars
35
★★★★★
October 28, 2024

My dad and I visited Jimmy the Greek in Niagara Outlet Mall ( located in Niagara on the Lake) and we had a fantastic experience. My dad is a regular, and Jaz, one of the staff members, immediately recognized him and warmly welcomed us. We both ordered the roast lamb meal, which was absolutely delicious and very filling. We also couldn’t resist the baklava for dessert, and it was the perfect sweet finish. Shout out to Jaz and his team for their great service and amazing food. Highly recommended for anyone craving authentic Greek flavors!

★★★★★
October 25, 2024

I love this location . I really enjoy chicken sovalaki meal , they also ask me for hot sauce . They served me very well . I highly recommend this location to others . The customer service is incredible. I will definitely come back again. Great experience ever.

★★★★★
October 24, 2024

I had the best dine-in experience ever , at Jimmy the Greek in outlet mall NOTL. I ordered chicken soulvaki meal with hot sauce. It was a heavy plate and fresh grilled chicken. The food was fresh and tasty, I fell in love with their lemon potatoes. Also their service was top notch, and the server was wearing gloves and was well aware about the food safety. I will definitely be back to this location again! Maybe i'll try Lamb next time. So guys if you are in the neighborhood, drop by here for some real greek food experience. You won't be dissapointed at all!

★★★★★
October 24, 2024

We had a pleasant experience at this location. Well served with great care and attention. My favorite plater is Roasted chicken meal, and wasn't disappointed at all. This is the best place to take out/dine in out of all other restaurants at the eatery, if you're to have good healthy meal,so don't hesitate to stop by. Keep up the good work Jimmy team, cheers!

★★★★★
October 23, 2024

I always love to visit at this place whenever I crave Greek food. No other place can beat there food. Always delicious. Moreover employees are so nice , always have smile on face🙂🙂. Best people, best food.

★★
October 19, 2024

The meat in the Gyro was overcooked, too salty and dry almost to the pointof being crispy. The condiments were meager and included onion, lettuce and tomato only. I will not be returning to that location.

★★★★★
September 19, 2024

Went here the other day for a late dinner with my girlfriend, and other friend. We all had wraps 2 gyros and a chicken souvlaki. The gyros were good but the meat was cut up too much almost like ground beef there wasn't any strips? The chicken souvlaki was a nice size and tasty. We were surprised how this store charged for normal items other places don't like cucumbers and a little more lettuce etc..Just normal ingredients that should be included in the price of the wrap. Also charged for a bag too.

June 30, 2024

They are not giving Jimmy The Greek food These are not Jimmy the greek potatoes or lamb or rice. I sow the girl is coming from the kitchen and started preparing the meal with same gloves Please avoid this location This plastic knife cant even cut potatoes properly

★★★★★
November 22, 2024

The food quality is consistently outstanding, exceeding my expectations every time. I was completely impressed with their professionalism and customer service. I highly recommend this please, must visit - Jazz

★★★★★
November 22, 2024

Always so kind and patient :) food is always delicious never disappoints!

★★★★★
November 22, 2024

I love this location. Chicken souvlaki is always juicy and flavorful. Love their potatoes..the girl with spex always offer a smile and good service.. i highly recommend this location.. they never disappoints .

★★
Local Guide
November 22, 2024

The food was very cold ,it didnt look freely make .

★★★★★
November 22, 2024

Have Really Good experience with food and staff Vegetarian options: Spinach roll Food : 5/5 |

★★★★★
November 22, 2024

Good customer service Vegetarian options: Greek salad Food : 5/5 |

★★★★★
November 22, 2024

Great experience & very friendly

★★★★★
November 22, 2024

Great experience here, they gave me extra rice on my pita and an extra sauce on the side! they were very very nice and the food is fantastic

★★★★★
November 22, 2024

Very nice employees, been coming here on my lunches for a few years now!

★★★★★
November 22, 2024

Great food excellent customer service

★★★★★
November 22, 2024

Consistently the same girls that will make ur experience with good food ;)

★★★★★
November 22, 2024

Great service, decent portions, and cashed out quickly - would definitely recommend!

★★★★★
November 22, 2024

Always so kind and patient :) food is always delicious never disappoints!

★★★★★
Local Guide
November 22, 2024

Food differs so much threw different locations,Ottawa saint Laurent mall is awesome and every where else the food Is so different.

★★★★★
November 22, 2024

The staff is great and the food is excellent. I will be going again soon

★★★★★
November 22, 2024

nice staff and always good food!

★★★★★
Local Guide
November 22, 2024

Great greek food served up fast. Best salad dressing and everything was fresh! Dietary restrictions: Great options for those with dairy allergy. Food : 5/5 |

★★★★★
October 22, 2024

I visited yesterday, Food was really good and fresh, they serve with full care as i have allergy from onions, they used different tongs staff here is very polite and helpful

Local Guide
October 22, 2024

Only the girl taking my order was wearing gloves, all other girls touch the food with their bare hands. So diguesting !!!

October 22, 2024

Dont eat here. They served undercooked rice.

Local Guide
August 22, 2024

I love jimmy the Greek, but I don t understand why I can t get tzatziki on my meal. Every other jimmy the Greek location does this, but here they force you to get these little plastic containers even though you paid over $15 for a meal. They have a vat full of tzaziki right there but won t give it to you

★★★★★
Local Guide
July 22, 2024

Very delicious. We ordered the meal and not the gyro. It was very well served!

June 22, 2024

Food was cold

Local Guide
June 22, 2024

Do not eat there. The lowest quality food you can ever get.

★★★★★
Local Guide
May 22, 2024

They aleays take good care of me! The food has always been good and same with their service. Thanks! Food : 5/5

April 22, 2024

Regret ordering food here.

★★★★★
April 22, 2024

Excellent service, thanks to Arsh for being so kind to me

★★
Local Guide
April 22, 2024

Ordered gyro meal. Gyro had like 4 shaves of meat and the rest was GROUND MEAT. not sure if chicken or turkey or what, totally bland, no flavours at all. The rice texture was like it had been sitting there for a while. The best part was the 3 slices of tomatoes. A total dissapointment. I had ordered the same last year when we visited and it was nothing like what I had yesterday. Service was ok and I even asked for not too much lettuce and the staff listened to me. Too bad this place is like this now. Taking my business some place else when visiting the outlets.

February 22, 2024

Worse Jimmy the Greek ever, potatoes were hard enough to hit someone and roasted chicken are steamed chicken without any flavor, waste of time n

★★★★
Local Guide
January 22, 2024

food was okay

★★★★★
December 22, 2023

best location ever!! the food is always fresh and the staff are super friendly

★★★★
Local Guide
December 22, 2023

It was really visible that communication between staff was a difficulty. First time trying the Pork Souvlaki Pita. It was good only thing is they should add more veggies to it.

★★★★
Local Guide
December 22, 2023

A good food court experience, I ve never gotten Greek food before so have nothing to compare it to but the potatoes, rice and chicken leg were all tender and delicious! On a random February Wednesday there were very few people out and there was no wait in line. The server was friendly and happy to explain the menu to me.

★★★★
Local Guide
December 22, 2023

The food used to be better. The portions were good but not as flavourful as before.

December 22, 2023

Every Jimmy the Greek that I have been to has been a hit or a miss. This location in the Niagara Outlets is not great. Porks really dry no flavour, potatoes are bland and the rice is seasoned decently.

Local Guide
December 22, 2023

Rice was hard, more than half the gyro meat was minced. For the price you pay its really not worth it. Would NOT recommend.

Local Guide
December 22, 2023

The food was cold, and the chicken was raw avoid this place at all cost. Very bad service the workers don t care about clients

★★
December 22, 2023

Our meal came looking like dog food. The Gyro meat was like ground beef and not in strips . When I called they said they cut it up at the end of the day. It was terrible.

December 22, 2023

If I could give a 0 star I would!!! The worst customer service I have ever seen. I work in the food industry and that is NO way to treat your customers. So much attitude from the 2 ladies working only because I asked for my salad on the side and not touching my rice PLUS I was paying for a container 50cents.. which I never heard of. Such small portions also for that price. NEVER EVER AGAIN. Do better Jimmy the Greek.

★★
December 22, 2023

Ordered the greek salad with grilled chicken filet. They didnt the chicken filet but rather than letting the customer know, they boxed up the souvlaki skewer, when I questioned them if it was my order they said its the same thing? Then why 2 separate menu items? The salad was bland since the lettuce was too wet to absorb the dressing. The cashier was also quite rude when I ordered an additional skewer to make it 2 with the salad because they boxed it together didnt want to provide another severing of tzatziki or cutlery. Not impressed.

★★★★★
December 22, 2023

The food at this location is always fresh! Love the potatoes and chicken Souvlaki

Local Guide
December 22, 2023

The salad was wilted (not fresh), the Greek salad barely has cucumbers and tomatoes. Overall not worth it. What do I recommend? Answer another place!

★★★★★
Local Guide
December 22, 2023

Very delicious Mediterranean food The portion is also very sufficient Good restaurant worth recommending

★★
Local Guide
December 22, 2023

The workers that were in yesterday around 4 pm are very rude to people, it would be good for the owner of this place to have a talk to both of the girls, this behaviour has a negative impact on your business. The food is good but the experience overall is lacking

★★★★★
Local Guide
December 22, 2023

The staff here are so quick and attentive! The food is always fresh because this usually the most popular spot in the food court!

★★★★★
December 22, 2023

Staff recommend me the salmon fillet meal. Its perfectly cooked. The flavors are rich and the portions generous, providing excellent value for money. Staff is so friendly and warm welcoming.

★★★
Local Guide
December 22, 2023

It s always a hit or miss for this restaurant. Portion is good but sometimes too salty.

★★★★★
Local Guide
December 22, 2022

The spinach roll and dip with rice and salads bowl was so filling for such pocket friendly rate. One of the very few delicious dish for vegetarians!

December 22, 2022

The worst Jimmy the Greek place ever. I love the lamb at Jimmy the Greek and often order. However, although a franchise, the quality differs from location to location. Nevertheless, lamb was good except at this location. The meat was as tough as gum and for the first time I had no choice but to use the knife. Some parts of it were impossible to chew at all. Imagine, this was lamb?!?! The rice was a mixture of new and very old grains, probably nobody bothered to wash the pot at the end of the day.

Local Guide
December 22, 2022

Very bad service

★★★★
December 22, 2022

Can not understand the staff, only had chicken at lunch time, food is not the same as all other jimmy, over all bad experience, never come again!!!! Avoid this location if you can.

Local Guide
December 22, 2022

I love Jimmy the Greek. Especially their dressing. I have always got it from lime ridge mall or in Burlington mall previously. Never an issue. Ordered the same as I always do, the lamb meal. The lamb was crispy and hard in places. The rice seemed like they mixed old with new and was crunchy at times. And the best dressing ever was the consistency of water (it s normally a thicker Greek dressing). I have a feeling they try hard to save a buck at this outlet location. I ve eaten here twice and both times the same garbage tasting food. The first time I gave benefit of the doubt, the second time it s clearly not just a one off. I will stick with the other locations will never eat at this one again or recommend it to others. Such a disappointment as I was really excited for some jimmy the Greek.

December 22, 2022

Food quality was worst.Will never come to this place again.Rice were not cooked properly

December 22, 2022

I am usually a fan of Jimmy the Greek but geez this one is Gross, rice was crunchy, tomatoes were mushy, gyro meat was gross, stale and dried out. I left an email with the website, no response.

December 22, 2022

Unprofessional staff that look disinterested and borderline rude undertone talking to some. customer stands there waiting without acknowledgment. Food was gross and did not taste or smell like anything related to Greek food. Sorry but this isn t a real jimmy the Greek

★★★★★
December 22, 2022

Fresh Food and Salads . We generally eat at this location when we are shopping at premium outlet. They never disappoint us with their excellent service.

Local Guide
December 22, 2022

I love jimmy the Greek I am regular customer I always order souvlaki meal but at this location my experience was not a good I always get taziki sauce on top of the rice instead of on the side and I asked same here too instead of putting on so I just put it on the top but the girl who working there she refused she said we cannot put it on the top and I ask her why she did not have an appropriate answer and I told her again it s just simple don t put it on the side put it on the top that s it it s not a big deal and I came to refused I don t know why customer service is really bad here employs should trained properly I will not come back again to this location

December 22, 2022

Bad experience, train your staff how to handle the food properly,they are using their hands on the foods while serving in the front of the costumer . I ask and was told her gloves was clean while infact she use the same gloves while cleaning the food counter.

Local Guide
December 22, 2022

The food they served me was absolutely gross. Had no idea what gyros is or how to serve it. Avoid this location.

Local Guide
December 22, 2022

Uncooked rice. Almost broke my tooth. Unacceptable!!!

Local Guide
December 22, 2022

I usually love the lamb at jimmy the Greek unfortunately the roast lamb here was terrible, very hard and ended up throwing it in the garbage. The salad was brown and drowned in dressing and the rice was cold and visibly from the day before.

Local Guide
December 22, 2022

The worst location for Jimmy the Greek. Avoid this place. The salmon was hard, dry and oily and the potatoes were also oily. I have such bad heartburn and I have not been able to digest this food. The salad dressing was tasteless. The overall portion of the food you get is the least I have ever got. I was given 3 olives and 3 slices of tomatoes for the salad. Literally.

★★★★★
December 22, 2022

Always fresh food and fresh meats and they are following color codes for tongs. Lettuce is so nice and clean fresh as well. I love this place and recommend everyone to try at this place. I enjoy the food. Staff is so friendly and taking care of their customers.

Local Guide
December 22, 2021

As a chef you have to know how to cook everything properly on your menu! This location does NOT! We eat lamb and fish more often than other types of meat. I usually order the lamb and expect to have a decent looking plate after paying over $16 each. It takes a long time to properly cook lamb. If the outside is burned and the inside is pink, its obvious you need training! The potato was rotten and the rice was crunchy. The salad has to be mentioned: I got very little lettuce so I requested more. Everything was added and my request was ignored. I asked it once again and was given 4 more pieces only! When we got to the end of the line where the lamb laid, my extra lettuce fell in the chicken bin. It was retrieved and set right back on top of the rest of my salad! If I was ordering chicken, it would be 1% acceptable! I WAS ORDERING LAMB! Does this location even know what is food safe or food contamination! It is NOT up to the consumer to suffer food poisoning, just so they can make their money back from losing sales during these closures. In passing, the only salmon piece remaining in their bin was burnt to a crisp on the edges and dark peach in color. Not an appetizing site! Before you consume their food, make sure you verify what you ingest!

Local Guide
December 22, 2021

Ordered the shrimp dinner. It came with six small shrimp. It was Flavourless boiled potatoes and a sad excuse of flavourless rice. Will never order from this place again

December 22, 2021

The worst experience we ever had in food outside. Cant believe I got a iron wire in Salad which my 3 year old kid was about to eat but fortunately I noticed it before he was about to grab it. I went to their store to show it but the lady on the counter was so rude. Instead of accepting mistake she didnt clear anything what she is going to do now and she started adding salad and saying bad words about me to her colleagues in local language. I understand that language and i caught her saying all about me. First of all this is not that way to deal with customer, doesnot matter if u belongs to same County. Secondly it was a wire of metal which my kid could have eaten. Will never recommend this location Jimmy The Greek. After all its matter of your life and health which can be at risk.addition to that their workers attitude which is unbelievable. They should train them for behaving well with customers too.

★★★★★
December 22, 2021

I really enjoyed their meal. I love their chicken and rice. Friendly staff aswell.

Local Guide
December 22, 2021

Chicken and rice was overcooked, hard to chew.Taste was not good at all.

★★★★★
Local Guide
December 22, 2021

Best jimmy the greek ive been to, chicken was very tender and juicy, potatoes cooked to perfection and the rice was very flavourful ! Would definitely recommend !

Local Guide
December 22, 2021

The owner of this location is very rude. I ordered 2 souvlakis and asked if i could have rice and potatoes to which he yelled across the counter No!! The rice and potatoes did not come with the souvlaki, so without telling me that i would have to order it separately, he ASSUMED that i was trying to get it for the same price included with my meal. When i told him that i would pay extra as a side dish, he then told one of his staff to get it for me. NEVER EAT AT THIS LOCATION AGAIN!!!!! FOOD WAS NOT THAT GOOD EITHER.

★★★★★
December 22, 2021

Fave location!!!! great food

December 22, 2021

Horrible experience the food does not even taste the same as the one in pen center... Also the staff that work at this location are so disrespectful they rushed our order and had a lack of appreciation for their jobs! I had also mentioned that one of the salads were made wrong and the lady gave me a stare down and rolled her eyes! Terrible customer service.. Not a happy customer! AVOID! Plus the portions at this location are very small and tasteless.

★★★★★
December 22, 2021

I love to visit in there. Food is always fresh. And they have the fresh meats and salad. I love to visit in there. Overall really delicious food.

★★★★★
December 22, 2021

Quick and an excellent customer service... I really appreciate all staff members as they are helpful and friendly. The food is both delicious and beautifully presented. Overall great experience.

★★★★★
December 22, 2021

Excellent environment, friendly service, great menu choices and really decent food and at affordable prices. Thank you staff for serving such a good food which made our day.

Local Guide
December 22, 2021

Extremely mediocre food, and they pay their staff a literal starvation wage. That is evil. Eat somewhere that respects your food and your fellow citizens.

★★★★★
December 22, 2021

I love to go for shopping in there. And i always visit for the food of jimmy the greek. They have really good portioning of food and very good quality of food. Staff is really friendly.

★★★★★
December 22, 2021

Tried this location today and the Food was super delicious ..... properly cooked meat and every other stuff ... this going to be my everyday spot now ... thanks guys ...

★★★★★
December 22, 2021

I had lunch here ! It was fresh and tasty meal . And staff members are very friendly..

Local Guide
December 22, 2021

Super dry gyro!!! Small portion rice at higher retail than before!!! NO THANKS. My last ever jimmy the greek meal!!!

★★★★★
Local Guide
December 22, 2021

1.6 kilo Trail. Easy walking

★★★★★
December 22, 2020

Have had the chicken souvlaki plate and Gyro on multiple occasions and it was phenomenal every time! Everything tasted fresh and the customer service was excellent.

★★★★★
December 22, 2020

Amazing Jimmy the Greek. Had the chicken and rice and it changed my life. Not to mention the big guy working there was very handsome..

★★★★★
December 22, 2020

Had to wait in a line because it was so busy, but wow was it worth it after a long day of shopping. Chicken was so good I had to go get it again the next day! Dont get a lot of great customer service now a days, but they were super friendly and welcoming! Highly recommend this great establishment!

★★★★★
December 22, 2020

Great location and the food was very good. I prefer this one over the one at the Pen Centre. The staff is very friendly, fast and efficient. I will be coming back forsure.

★★★★★
December 22, 2020

Great tasting budget friendly Greek food! Love the plates with rice potatoes meat and a salad! Good healthy option too!

★★★★★
December 22, 2020

Simply fantastic! Ordered the chicken souvlaki, Roast chicken leg, chicken fillet and spinach cheese pie. The meat was tender and the rice & salad were delicious. Great service & authenticity! My new favourite option in the outlet mall.

★★★★★
December 22, 2020

Just tried Jimmy the Greek for the first time at the Outlet Mall in NOTL and it was absolutely amazing! I was not sure what to order and the workers were very helpful and nice. The food was amazing! My new favourite place to eat!

★★★★★
December 22, 2020

Got lunch here a couple of times since it opened and I have to say every time, the chicken has been fresh, flavourful and tender. The salad and potatoes are generous portions and have tasted amazing every time. This place has easily become my go to after a long day of shopping!

★★★★★
December 22, 2020

From the customer service to the quality of the food, I always enjoy eating at this Jimmy The Greek. Ive been here on numerous occasions since the opening and each time I have the chicken slouvaki dinner, I have no complaints. Love it!

★★★★★
December 22, 2020

I was so happy that this outlet finally opened a Jimmy the Greek. The staff were super friendly and everything was very clean. I ordered the gyros which was fresh and tasted delicious. Will definitely be back!

★★★★★
December 22, 2020

I tried Jimmy the Greek for the first time and was pleasantly surprised with the excellent customer service and how amazing the chicken filet was. My order was taken promptly and the staff were welcoming and made sure to have my meal cooked as I had asked. Would definitely return!

★★★★★
Local Guide
December 22, 2020

As I was rushing back from #NiagaraFalls my #wazeapp suggested #TheEatery at the #premiumoutletmall. When I quickly browsed all the #restaurants on offer, I chose #JimmyTheGreek. #Delicious salad - fast #healthyfood - #ontherun

★★★★★
December 22, 2020

Shockingly wonderful fresh food! Lovey patient staff. Greek salad dressing and tzatziki was flavourful. Huge portions too. My guess is this would be the best quality restaurant choice in this food court without a doubt.