Jimmy The Greek in Niagara-on-the-Lake

The food quality is consistently outstanding, exceeding my expectations every time. I was completely impressed with their professionalism and customer service. I highly recommend this please, must visit - Jazz

Always so kind and patient :) food is always delicious never disappoints!

I love this location. Chicken souvlaki is always juicy and flavorful. Love their potatoes..the girl with spex always offer a smile and good service.. i highly recommend this location.. they never disappoints .

The food was very cold ,it didnt look freely make .

Have Really Good experience with food and staff Vegetarian options: Spinach roll Food : 5/5 |

Good customer service Vegetarian options: Greek salad Food : 5/5 |

Great experience & very friendly

Great experience here, they gave me extra rice on my pita and an extra sauce on the side! they were very very nice and the food is fantastic

Very nice employees, been coming here on my lunches for a few years now!

Great food excellent customer service

Consistently the same girls that will make ur experience with good food ;)

Great service, decent portions, and cashed out quickly - would definitely recommend!

Always so kind and patient :) food is always delicious never disappoints!

Food differs so much threw different locations,Ottawa saint Laurent mall is awesome and every where else the food Is so different.

The staff is great and the food is excellent. I will be going again soon

nice staff and always good food!

Great greek food served up fast. Best salad dressing and everything was fresh! Dietary restrictions: Great options for those with dairy allergy. Food : 5/5 |

I visited yesterday, Food was really good and fresh, they serve with full care as i have allergy from onions, they used different tongs staff here is very polite and helpful

Only the girl taking my order was wearing gloves, all other girls touch the food with their bare hands. So diguesting !!!

Dont eat here. They served undercooked rice.

I love jimmy the Greek, but I don t understand why I can t get tzatziki on my meal. Every other jimmy the Greek location does this, but here they force you to get these little plastic containers even though you paid over $15 for a meal. They have a vat full of tzaziki right there but won t give it to you

Very delicious. We ordered the meal and not the gyro. It was very well served!

Food was cold

Do not eat there. The lowest quality food you can ever get.

They aleays take good care of me! The food has always been good and same with their service. Thanks! Food : 5/5

Regret ordering food here.

Excellent service, thanks to Arsh for being so kind to me

Ordered gyro meal. Gyro had like 4 shaves of meat and the rest was GROUND MEAT. not sure if chicken or turkey or what, totally bland, no flavours at all. The rice texture was like it had been sitting there for a while. The best part was the 3 slices of tomatoes. A total dissapointment. I had ordered the same last year when we visited and it was nothing like what I had yesterday. Service was ok and I even asked for not too much lettuce and the staff listened to me. Too bad this place is like this now. Taking my business some place else when visiting the outlets.

Worse Jimmy the Greek ever, potatoes were hard enough to hit someone and roasted chicken are steamed chicken without any flavor, waste of time n

food was okay

best location ever!! the food is always fresh and the staff are super friendly

It was really visible that communication between staff was a difficulty. First time trying the Pork Souvlaki Pita. It was good only thing is they should add more veggies to it.

A good food court experience, I ve never gotten Greek food before so have nothing to compare it to but the potatoes, rice and chicken leg were all tender and delicious! On a random February Wednesday there were very few people out and there was no wait in line. The server was friendly and happy to explain the menu to me.

The food used to be better. The portions were good but not as flavourful as before.

Every Jimmy the Greek that I have been to has been a hit or a miss. This location in the Niagara Outlets is not great. Porks really dry no flavour, potatoes are bland and the rice is seasoned decently.

Rice was hard, more than half the gyro meat was minced. For the price you pay its really not worth it. Would NOT recommend.

The food was cold, and the chicken was raw avoid this place at all cost. Very bad service the workers don t care about clients

Our meal came looking like dog food. The Gyro meat was like ground beef and not in strips . When I called they said they cut it up at the end of the day. It was terrible.

If I could give a 0 star I would!!! The worst customer service I have ever seen. I work in the food industry and that is NO way to treat your customers. So much attitude from the 2 ladies working only because I asked for my salad on the side and not touching my rice PLUS I was paying for a container 50cents.. which I never heard of. Such small portions also for that price. NEVER EVER AGAIN. Do better Jimmy the Greek.

Ordered the greek salad with grilled chicken filet. They didnt the chicken filet but rather than letting the customer know, they boxed up the souvlaki skewer, when I questioned them if it was my order they said its the same thing? Then why 2 separate menu items? The salad was bland since the lettuce was too wet to absorb the dressing. The cashier was also quite rude when I ordered an additional skewer to make it 2 with the salad because they boxed it together didnt want to provide another severing of tzatziki or cutlery. Not impressed.

The food at this location is always fresh! Love the potatoes and chicken Souvlaki

The salad was wilted (not fresh), the Greek salad barely has cucumbers and tomatoes. Overall not worth it. What do I recommend? Answer another place!

Very delicious Mediterranean food The portion is also very sufficient Good restaurant worth recommending

The workers that were in yesterday around 4 pm are very rude to people, it would be good for the owner of this place to have a talk to both of the girls, this behaviour has a negative impact on your business. The food is good but the experience overall is lacking

The staff here are so quick and attentive! The food is always fresh because this usually the most popular spot in the food court!

Staff recommend me the salmon fillet meal. Its perfectly cooked. The flavors are rich and the portions generous, providing excellent value for money. Staff is so friendly and warm welcoming.

It s always a hit or miss for this restaurant. Portion is good but sometimes too salty.

The spinach roll and dip with rice and salads bowl was so filling for such pocket friendly rate. One of the very few delicious dish for vegetarians!

The worst Jimmy the Greek place ever. I love the lamb at Jimmy the Greek and often order. However, although a franchise, the quality differs from location to location. Nevertheless, lamb was good except at this location. The meat was as tough as gum and for the first time I had no choice but to use the knife. Some parts of it were impossible to chew at all. Imagine, this was lamb?!?! The rice was a mixture of new and very old grains, probably nobody bothered to wash the pot at the end of the day.

Very bad service

Can not understand the staff, only had chicken at lunch time, food is not the same as all other jimmy, over all bad experience, never come again!!!! Avoid this location if you can.

I love Jimmy the Greek. Especially their dressing. I have always got it from lime ridge mall or in Burlington mall previously. Never an issue. Ordered the same as I always do, the lamb meal. The lamb was crispy and hard in places. The rice seemed like they mixed old with new and was crunchy at times. And the best dressing ever was the consistency of water (it s normally a thicker Greek dressing). I have a feeling they try hard to save a buck at this outlet location. I ve eaten here twice and both times the same garbage tasting food. The first time I gave benefit of the doubt, the second time it s clearly not just a one off. I will stick with the other locations will never eat at this one again or recommend it to others. Such a disappointment as I was really excited for some jimmy the Greek.

Food quality was worst.Will never come to this place again.Rice were not cooked properly

I am usually a fan of Jimmy the Greek but geez this one is Gross, rice was crunchy, tomatoes were mushy, gyro meat was gross, stale and dried out. I left an email with the website, no response.

Unprofessional staff that look disinterested and borderline rude undertone talking to some. customer stands there waiting without acknowledgment. Food was gross and did not taste or smell like anything related to Greek food. Sorry but this isn t a real jimmy the Greek

Fresh Food and Salads . We generally eat at this location when we are shopping at premium outlet. They never disappoint us with their excellent service.

I love jimmy the Greek I am regular customer I always order souvlaki meal but at this location my experience was not a good I always get taziki sauce on top of the rice instead of on the side and I asked same here too instead of putting on so I just put it on the top but the girl who working there she refused she said we cannot put it on the top and I ask her why she did not have an appropriate answer and I told her again it s just simple don t put it on the side put it on the top that s it it s not a big deal and I came to refused I don t know why customer service is really bad here employs should trained properly I will not come back again to this location

Bad experience, train your staff how to handle the food properly,they are using their hands on the foods while serving in the front of the costumer . I ask and was told her gloves was clean while infact she use the same gloves while cleaning the food counter.

The food they served me was absolutely gross. Had no idea what gyros is or how to serve it. Avoid this location.

Uncooked rice. Almost broke my tooth. Unacceptable!!!

I usually love the lamb at jimmy the Greek unfortunately the roast lamb here was terrible, very hard and ended up throwing it in the garbage. The salad was brown and drowned in dressing and the rice was cold and visibly from the day before.

The worst location for Jimmy the Greek. Avoid this place. The salmon was hard, dry and oily and the potatoes were also oily. I have such bad heartburn and I have not been able to digest this food. The salad dressing was tasteless. The overall portion of the food you get is the least I have ever got. I was given 3 olives and 3 slices of tomatoes for the salad. Literally.

Always fresh food and fresh meats and they are following color codes for tongs. Lettuce is so nice and clean fresh as well. I love this place and recommend everyone to try at this place. I enjoy the food. Staff is so friendly and taking care of their customers.

As a chef you have to know how to cook everything properly on your menu! This location does NOT! We eat lamb and fish more often than other types of meat. I usually order the lamb and expect to have a decent looking plate after paying over $16 each. It takes a long time to properly cook lamb. If the outside is burned and the inside is pink, its obvious you need training! The potato was rotten and the rice was crunchy. The salad has to be mentioned: I got very little lettuce so I requested more. Everything was added and my request was ignored. I asked it once again and was given 4 more pieces only! When we got to the end of the line where the lamb laid, my extra lettuce fell in the chicken bin. It was retrieved and set right back on top of the rest of my salad! If I was ordering chicken, it would be 1% acceptable! I WAS ORDERING LAMB! Does this location even know what is food safe or food contamination! It is NOT up to the consumer to suffer food poisoning, just so they can make their money back from losing sales during these closures. In passing, the only salmon piece remaining in their bin was burnt to a crisp on the edges and dark peach in color. Not an appetizing site! Before you consume their food, make sure you verify what you ingest!

Ordered the shrimp dinner. It came with six small shrimp. It was Flavourless boiled potatoes and a sad excuse of flavourless rice. Will never order from this place again

The worst experience we ever had in food outside. Cant believe I got a iron wire in Salad which my 3 year old kid was about to eat but fortunately I noticed it before he was about to grab it. I went to their store to show it but the lady on the counter was so rude. Instead of accepting mistake she didnt clear anything what she is going to do now and she started adding salad and saying bad words about me to her colleagues in local language. I understand that language and i caught her saying all about me. First of all this is not that way to deal with customer, doesnot matter if u belongs to same County. Secondly it was a wire of metal which my kid could have eaten. Will never recommend this location Jimmy The Greek. After all its matter of your life and health which can be at risk.addition to that their workers attitude which is unbelievable. They should train them for behaving well with customers too.

I really enjoyed their meal. I love their chicken and rice. Friendly staff aswell.

Chicken and rice was overcooked, hard to chew.Taste was not good at all.

Best jimmy the greek ive been to, chicken was very tender and juicy, potatoes cooked to perfection and the rice was very flavourful ! Would definitely recommend !

The owner of this location is very rude. I ordered 2 souvlakis and asked if i could have rice and potatoes to which he yelled across the counter No!! The rice and potatoes did not come with the souvlaki, so without telling me that i would have to order it separately, he ASSUMED that i was trying to get it for the same price included with my meal. When i told him that i would pay extra as a side dish, he then told one of his staff to get it for me. NEVER EAT AT THIS LOCATION AGAIN!!!!! FOOD WAS NOT THAT GOOD EITHER.

Fave location!!!! great food

Horrible experience the food does not even taste the same as the one in pen center... Also the staff that work at this location are so disrespectful they rushed our order and had a lack of appreciation for their jobs! I had also mentioned that one of the salads were made wrong and the lady gave me a stare down and rolled her eyes! Terrible customer service.. Not a happy customer! AVOID! Plus the portions at this location are very small and tasteless.

I love to visit in there. Food is always fresh. And they have the fresh meats and salad. I love to visit in there. Overall really delicious food.

Quick and an excellent customer service... I really appreciate all staff members as they are helpful and friendly. The food is both delicious and beautifully presented. Overall great experience.

Excellent environment, friendly service, great menu choices and really decent food and at affordable prices. Thank you staff for serving such a good food which made our day.

Extremely mediocre food, and they pay their staff a literal starvation wage. That is evil. Eat somewhere that respects your food and your fellow citizens.

I love to go for shopping in there. And i always visit for the food of jimmy the greek. They have really good portioning of food and very good quality of food. Staff is really friendly.

Tried this location today and the Food was super delicious ..... properly cooked meat and every other stuff ... this going to be my everyday spot now ... thanks guys ...

I had lunch here ! It was fresh and tasty meal . And staff members are very friendly..

Super dry gyro!!! Small portion rice at higher retail than before!!! NO THANKS. My last ever jimmy the greek meal!!!

1.6 kilo Trail. Easy walking

Have had the chicken souvlaki plate and Gyro on multiple occasions and it was phenomenal every time! Everything tasted fresh and the customer service was excellent.

Amazing Jimmy the Greek. Had the chicken and rice and it changed my life. Not to mention the big guy working there was very handsome..

Had to wait in a line because it was so busy, but wow was it worth it after a long day of shopping. Chicken was so good I had to go get it again the next day! Dont get a lot of great customer service now a days, but they were super friendly and welcoming! Highly recommend this great establishment!

Great location and the food was very good. I prefer this one over the one at the Pen Centre. The staff is very friendly, fast and efficient. I will be coming back forsure.

Great tasting budget friendly Greek food! Love the plates with rice potatoes meat and a salad! Good healthy option too!

Simply fantastic! Ordered the chicken souvlaki, Roast chicken leg, chicken fillet and spinach cheese pie. The meat was tender and the rice & salad were delicious. Great service & authenticity! My new favourite option in the outlet mall.

Just tried Jimmy the Greek for the first time at the Outlet Mall in NOTL and it was absolutely amazing! I was not sure what to order and the workers were very helpful and nice. The food was amazing! My new favourite place to eat!

Got lunch here a couple of times since it opened and I have to say every time, the chicken has been fresh, flavourful and tender. The salad and potatoes are generous portions and have tasted amazing every time. This place has easily become my go to after a long day of shopping!

From the customer service to the quality of the food, I always enjoy eating at this Jimmy The Greek. Ive been here on numerous occasions since the opening and each time I have the chicken slouvaki dinner, I have no complaints. Love it!

I was so happy that this outlet finally opened a Jimmy the Greek. The staff were super friendly and everything was very clean. I ordered the gyros which was fresh and tasted delicious. Will definitely be back!

I tried Jimmy the Greek for the first time and was pleasantly surprised with the excellent customer service and how amazing the chicken filet was. My order was taken promptly and the staff were welcoming and made sure to have my meal cooked as I had asked. Would definitely return!

As I was rushing back from #NiagaraFalls my #wazeapp suggested #TheEatery at the #premiumoutletmall. When I quickly browsed all the #restaurants on offer, I chose #JimmyTheGreek. #Delicious salad - fast #healthyfood - #ontherun

Shockingly wonderful fresh food! Lovey patient staff. Greek salad dressing and tzatziki was flavourful. Huge portions too. My guess is this would be the best quality restaurant choice in this food court without a doubt.