Dairy Queen Grill & Chill in North Bay

Not a great experience, wont return

Very accommodating with my service dog

Food was ok, service was ok, restaurant was empty. Washrooms were good though!!

Always get my cakes here ;)

Blizzard is not good, I dont know how incridents are missing. When I talk with team they dont give proper response

Bad service

Always missing ordered components of the blizzards I order, wont be ordering from here again. Updated May 24, 24, order a blizzard, again they messed up my blizzard, they always forget the cheese cake bits I order in my blizzard, or they do it on purpose to save money since cheese cake bits are one of the more expensive ingredients. Will remove review if owner rectifies the situation

the guy working the drive through window had unbelievably strong armpit body odour. it really affected how much we wanted the food.... negatively.

Parking: Its a small lot Food

Aways has been one of my favorite spots.

Busy place, great people great service

Always good icecream Staff always friendly. Food

Good service and very helpful,dont forget the ice-cream cake!!!!

Its a good place to eat

Slow, force you to wait in parking lot when not nessary (no other cars around...), then make you wait extra long, get cold food, and loose unwrapped straws

Absolutely poor customer service, had my sons cakes that I pre ordered. They then called me 5 times to try to change my sons cakes and then call me just before I was supposed to pick up and tell me they need another 2 days to make the cake... Not only did they almost ruin my 5 year old birthday the OWNER WAS VERY RUDE.. LAKESHORE LOCATION I CALLED 5 MINUTES LATER AND THEY HAD IT ALL ORDERED AND READY TO PICK UP RIGUT AWAY! STAY CLEAR OF THIS LOCATION FOR YOUR OWN SAKE!

Always hot and fresh food. Deserts are delicious.

Staff are very fast and always kind :)

Normally enjoy eating here even if the wait times are consistently long, regardless of if they re busy or not. Tonight s burger was just awful, burger was at best, room temperature, cheese wasn t even close to melting, don t know if I ll be coming back again

We got one of their ice pizzas and when we asked they kindly cut it so we could eat it there.

The food was amazing, served fresh. Icecream was great. Ketchup bottle exploded :( Food : 5/5

Not bad

Needs to attend the bathroom hygiene more often

would definitely recommend this place, the service was lightning quick. the quality of ice cream and even food was beyond expectations.we went there just to have ice cream i should try but my friend suggested that i should try some food as well. we never had something from Dq like fries, poutine or onion rings along with 2 ice cream sundaes. the onion rings were damn good and crispy . service was also superb.well managed and super tasty food. i definitely recommend to everyone

Great food at great prices

This location is recently built and while I havent been inside to eat, it has a full service kitchen, cakes, etc. Come here regularly with my son after sporting events as a treat. The chocolate brownie extreme Blizzard is my kids favourite.

SHWETA IS THE BEST! So welcoming and friendly, keep on coming back night after night! Will take on the toughest blizzard or milkshake combinations and make it with ease! New custom combination ( Oreo cheesecake milkshake ) soo sooo goooddd, out of this world! Dietary restrictions: Very adaptable!

Surprised that the fast food was good. Really liked the onion rings.

Got chicken fingers n fries March 17th 2023 for my son and I. Stomach cramps and vomiting all night and next day. AVOID THIS PLACE

Service was great. Meet M was great. Will be back.

We had wonderful service, especially the young man at the cash. He was so considerate, and gave us great advice on some of the items. He was very professional even when someone came in acting out of character he treated them with lots of respect, and answer their questions without a problem. Everyone here gets an A+ from us on making the experience awesome!

Stop by the other day had lunch with my daughter the food was fantastic a little pricey but worth it.

Good place

While ordering a few treats at the drive-thru, I noticed an extra $2.xx charge on the screen called snack deal. I know it wasnt being calculated as a discount because the total was more than it should have been. When I got to the window, I asked for an itemized bill for the order, so I could make sure I wasnt being overcharged before paying. However, the cashier insisted that I pay before seeing my bill. After a minute or so of getting nowhere, I left without the treats.

Didnt tell which blizzard was which and had to guess which blizzard went to whom, also the person didnt check its thickness by turning it upside down

Ordered a custom cake on like that was a stock image, upon arrival in store they charged me additional for the deco that was already listed on the cake I had ordered. Then argued with me that it wasnt included and no where in comments did I request the spray paint as I ordered a stock image cake Very disappointed and will be shopping else where for cakes as this is not the first time this has happened

Bought a birthday cake. They wrote a message on it for me. Quick service.

Nice first-time visit. Busy more counter staff may have been helpful.

Paid $1.20 extra for them to put 2 tiny pieces of cheesecake in my blizzard. Word to the wise: dont get extra add ins cause they will rip you off!

Ordered a blizzard with a peanut allergy, most DQ locations will wash the machine right in front of you and you can tell if they did cause the ice cream is a little watery.... Anyway got the blizzard and ended up spitting out a piece of peanut from a cookie dough Blizzard... Called the location and the manager kept saying she thinks that they washed and sanitized the machine if it was washed up to health organization standards there wouldnt be ANY peanut chunks..... Dont recommend this location if you have allergies!!

Great customer service. Guys like MEET and the whole staff is excellent at at work.

Ice cream freak this is your place.

Treated my sweetheart to a late nite treat...we all enjoyed our treats

Service is always slow

HORRIBLE customer service at this location. Rude staff that is condescending when told they made a mistake. I m sorry but when I am paying $10 for ice cream I would at least like it to be what I ordered. And when I brought it back to complain they told me I ordered it wrong. Yet my receipt said exactly what I ordered. Which is what I wanted I always get the same exact thing. When asked for it to be remade I saw 3 or 4 staff members around my blizzard looking at me and laughing. I have never had a worse experience anywhere in my life. Definitely need better customer service

Stopped for ice cream was very good and it had started to storm out one of the staff members had an umbrella and was letting ppl usd it to get to there cars and he would walk in the rain to get the umbrella ones ppl would get to there cars amazing service

Came at busy time. Was fast friendly and good

I went through the drive-thru tonight and I had asked for just fudge and brownie for my blizzard and somehow ended up with a blizzard soup with banana chunks in it.

Food is fantastic with new and original favorites, only drawback is this location struggles dith keeping tidy around ledges and tables Parking: Next to the outdoor seating area

My experience in this restaurant is not so good, as I don t like the environment and the way manger is dealing with the customers.

I didnt like this restaurant as i visited today there and There was a manger, i guess named as jaspreet. She was not following hygiene there and she was also rude towards the customers. I think this place should not hire these type of people. Being a manager her nature should not be like this. I am really disappointed. Wont be visiting this place again.

A Satisfying Experience at Dairy Queen Grill & Chill I recently visited Dairy Queen Grill & Chill and was pleasantly satisfied with my experience. The variety of menu options, coupled with the friendly atmosphere, made for an enjoyable dining outing. The menu offered a wide range of choices, from classic treats like ice cream sundaes to savory grill items. The quality of the food exceeded my expectations, and the flavors were delightful. The staff were attentive and accommodating, ensuring that my order was prepared to my liking. The restaurants ambiance was inviting, with a clean and well-maintained dining area. The cheerful décor added to the overall pleasant environment. What truly made our visit memorable, however, was the staffs remarkable hospitality. They went above and beyond to ensure that our needs were met and that my kids were comfortable. Their patience and friendliness made us feel genuinely welcomed. Its evident that the staff take pride in their work and genuinely care about creating a positive dining experience for their guests. While the wait time was reasonable, the delectable food and friendly service truly stood out. I left Dairy Queen Grill & Chill with a contented palate and a positive impression. I would happily recommend it to others looking for a satisfying dining experience. Parking: What truly impressed me was the well-organized layout of the parking area. Kid-friendliness: From the moment my family and I walked in, it was clear that this establishment prioritizes a family-friendly atmosphere.

We entered a mostly empty restaurant and ordered our lunch. Our meal was brought to another table nearby and was distributed to members of that group. They put all the food back on the tray after it had been handled by the other customers and then tried to serve it to us. I declined the food and asked they remake it. I stood there and watched as the kitchen staff then took all the food off the tray and added it back into the food to serve to other customers. Absolutely disgusting. I should have told each person in line waiting for their food. I then asked for a refund. Never again DQ.

Great service, fast and efficient.

Drive thru for a blizzard. Awesome as always. Handy location for a quick drive thru. Just off highway 11 north in North Bay Ontario

Blizzards are always the best. Consistently!

I love Blizzard treats!

Very fast service and helpful staff . I love this place

Excellent product with very good service time.

Very polite staff and make a great blizzard

I ordered large Oreo blizzard , it was soo nicely blended till end, the customer service was excellent, moreover the store was very clean and nice.

Took my girls out for an ice cream. Missed being with them. Thank you DQ.

Poor service

No wraps or burgers or anything we were craving

Many good experiences here, staff dont become upset if you have a good allergy and happily accomodate. Drive thru can take some time though but the outcome is a consistent ice cream that doesnt instantly melt.

We had a fairly large order, Including a cake, we didnt have to wait long and our order was correct. They even wrote a birthday message on the cake. It was a great experience.

Terrible location, extremely rude and unprofessional employees unless youre a friend of theirs then you can do anything you want in the store! I was in there around 8:45 pm on Monday February 21st and the service was terrible, they even let their friend from Skip The Dishes answer the phone and put her own order in the computer without sanitizing her hands or even being an employee from there, good thing the employees care about Covid protocols, just disgusting to see them letting a delivery driver that doesnt even work there touch everything behind the counter, good job on being one of the worst dairy queen locations I have ever been to and I will not be returning.

Always Best Experience. My Favorite Blizzard Strawberry cheese cake but without cheese cake.

So amazing its dq never lets us down

Worst place to work and to eat poutine.The fries have not even been in the deep fried. They are so cheap and curds were not even melted. Gravy was the only decent part

I ordered the chicken strips ...a 6 piece...and got a bunch of tiny pieces...more than 6...but Ive had them before ..and got 6 big ones...these were small and full of batter....gross

Food was good, but a little slow to get it

I m a dasher,every time I got order from DQ,I just hope they can give me the order on time,but the truth is not, no matter busy or not. Just kind of waste time,bad service. I just tell the truth and I won t take any more orders from DQ.

This staff is always so nice....been here a few times and always happy people serving me..

Better service now So good

Store was not clean. Garbage can left out in the middle of the floor, although it was empty, it was blocking the pathway out of the store. Two employees from Canadian tire used the app to place their orders and the DQ employee could find the food which was right in front of him. The manager had to come out to serve the rest of the customers. 6 of us at this point. The food seamed a little low on the DQ stanards but ok.

What more can I say, its DQ

Shrinkflation and mold on burger bun. Dairy queen is my favourite fast food restaurant. This has literally turned me off fast food for good I think. $45 wasted on small burgers, and tiny chicken strips which are more like 1/4 a strip. What a joke. Paying for fast but not food.

Its Dairy Queen, hasnt changed as far as flavor from your expectations

Awesome staff friendly and quick. First double stack loaded. Well done dairy queen.

We go to both locations in North Bay. The staff is always friendly and accommodating. I picked up an ice cream cake from the location on McKeown a couple of weeks ago. The staff helped me pick out the perfect cake and did a great job on the decorating!

Comfortable air conditioned place with seating area. It was a pleasant stop for a chocolate extreme Blizzard. Wait time was short considering how busy they were with walk ins and drive through orders.

Slow service ! ! But there Ice cream is always good ! *2nd time going Wow went to get a fathers day cake the girl messed up the writing and tried to fix it, making it look really bad! They need retraining ! !

Love the Mushroom Swiss.

the local health inspector should be informed of the low quality of food at this restaurant. The burgers werent even cooked and they were cold. Improperly cooked meat can cause food poisoning. The CO2 was completely off in all the beverages. No napkins, ketchup, salt, no forks and no pepper were included in the bag. The fries were good. This used to be my favorite restaurant but not anymore. Be very very careful eating here as none of my burgers were cooked. The staff dont really care about the quality of the food or the customers. The quality of service is horrible. When I called them about it nobody really cared, and since they didnt put a receipt in the bag, I couldnt get a refund. July 10, 2022

Favorite since a kid with my auntie.

I was not impressed with the customer service.

Clean store with friendly and fast service! I had a good visit today.

The person working there did not know a lot but it wasnt too bad

As the only Grill & Chill in town, we were very happy when it opened, and it hasnt disappointed. The service is always fast and efficient. Theres enough parking. Its near other places where we shop, so its convenient. The family all have our favourites.

We ordered two blizzards, and two hamburgers with fries. We received the blizzards first and then had to wait over 20 minutes for the burgers. After 20 minutes the blizzards had totally melted and were not even the ones we ordered in the first place. The staff was not understanding, They did not display any caring or concern at all that we have waited at this point about 30 minutes to get fast food. My girlfriend went into explain our frustrations, and she was met by hostility from the manager who treated her like she was going to attack someone. Do not recommend. Well never return.

Great food service is good.

Worst customer service and the product wasn t even served the way it should.

Just watched them microwave my poutine ... when i opened it the fries were half cooked and soggy .... so gross im pretty sure thats not how you are to prepare it ... and there is little to no gravy on it ... they dont even care when you bring it to their attention.

Everything was cold

Sat in line with 2 other cars for 15 minutes just to asked to park out front for another 10 minutes! Fast food ? Bs

Good quality, has been slow service a few times Parking: Limited, but the Canadian tire parking lot is two steps away Wheelchair accessibility: Standard code

Ita dairy queen. We all love it

Who doesnt love ice cream! Service was a bit slow but meh

Service is very slow, even when nothing going on . Observed a worker picking nose on break and then rush to serve a customer, gross. Chicken strips great, onion rings soggy. Busy location ??? should be run better and refresh safe food handling training! It on a busy street and location.

Shout out to Nate. Thank you for the A++ service! Kid-friendliness: Helped us when our kiddos got cranky even brought us our food.

Very convenient branch of DQ in town. Spacious, clean also with friendly staffs. Highly recommended

One of the worst place to be. There managers and staff doesn t really care about customers. I always felt like they speak there native tongue very loudly mocking each other right in front of customers. Would never go there again.

Arrived at 10:30 and the store was closed. Not a happy customer when your from out of town.

Fast, courteous service and delicious food! Nothing beats Dairy Queen ice cream and this location is a reminder of all those amazing childhood summer ice cream memories!

Very good

Great dine-in experience with Meet M, our table was served quickly, precisely, and the worker was very friendly and personable.

I rarely put reviews especially for fast food places but the young man that served my family and I was exceptional. Above and beyond especially for fast food. Food was good, service was fantastic, if I would have had cash on me he would have got an amazing tip! Great value and stop through North Bay!

Awesome place Food is food and staff is nice. Parking: Located beside Canadian Tire parking lot if little parking lot full.

Slow slow service.

Awesome ice cream

Work of art! Thank you DQ of North Bay for taking the time to do my favorite, right!!

Wow! Delicious !

Always great quality service, and and much needed smile no matter when you go, you are who dosnt love ice cream?????

Yummy

the fries are the worst ive ever had from a restaurant in this city, like worse than the cheapest frozen store bought ive had. their queso dip tasted like no name cheez whiz. their chicken strips are decent

Blizzards and summer pretty much go together like sun and light.

What can I say, DQ never dissappoints

Fabulous and Quick Service!!

Good

Friendly fast staff. Cant believe how quickly they get through orders, sometimes the bottom isnt stirred fully but Ill take it over waiting forever. Its good to see DQ focusing on what matters, the customer experience. Hey DQ staff, we notice how hard youre all working! 10 stars for you!

Open until 10, loves to give pupcups, collect points and always deals on the app. We actually had a bad experience once and they tracked us down and gave us a free meal. My wallet doesnt like them but I do.

Strawberry Sundae from Dairy Queen always a refreshing treat on a very hot day. Dairy Queen always has something good on the menu it s hard for me to choose what I want. Highly recommend. Strawberry Sundae from Dairy Queen always a refreshing treat on a very hot day. Dairy Queen always has something good on the menu it s hard for me to choose what I want. Highly recommend.

Its a good drag queen the drive-thru is always a little longer cuz its always so busy

EVERY SINGLE TIME my family and I go there the Blizzards are disgusting they come out watery and runny. How is this okay??? Such a bad store.

Excellent Steakhouse burger!

The food is great! I bought dad a banana split.Last one he had was 20 years ago..lol He loved this one :) DQ opening up in Sturgeon is my sons dream come true.Fav ice cream place on our street