1500 Fisher St, North Bay, ON P1B 2H3, Canada
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Absolutely ridiculous waiting time nearly 20 minutes for a one person meal with only 5 orders ahead. Watched someone wait 15 minutes for an ice coffee. Floors were filthy with spilled drinks all over them
Im really sorry guys for leaving this review I know you all are very hard workers and I appreciate everything you do. Unfortunately this has happened so many times in the last 3 weeks that I had to say something I order 2 apple pies and a triple triple coffee 3-4days a week. And 50% of the time my pies are cold to touch. Not even warm. And my coffee was been black 4 separate times in the last 2 weeks there's no reason for my food to be cold this often. Like to cold to eat. And black coffee I don't know how this happends I know it easily a mix up but closer attention needs to be paid when looking at people's orders. Sorry it's just happening way to much at this location
I was on official trip for Walmart for a week! I had my worst experience with this particular outlet. Staff behave customer is a begger. 1. They forget to prepare order. 2. When I asked for my coffee wasn’t the way I asked for, both of the associates got mad and started arguing.
They can mess up the simplest order or the simplest drink
The age of cheap fast food is over. Why go for paper thin meat a drink and fries that costs you just as much to go to a decent sit down restaurant. I get it. Everyone has a snackcident once in a while or a time crunch... but either the prices need to drop or the food get better because McDonald's isn't it.
I love the ice cream cones. But the burgers were not so great. They put a very small amount of garnish in the middle of the patty. And the crispy chicken doesn't taste like it should...it could be the oil they're using.
Came in to just get a quick thing to eat before thw Circus and was very disappointed. All out drinks were mixed and for myself can be very dangerous, I am a type one diabetic and my coke zero had sprite mixed in. Our food was also old and cross contaminated luckily no one had an allergies. Also the ketchup dispenser was covered in fruit flies and could make someone sick.
I ordered a big Mac with NO onions, they gave one with ONLY onions. An employee grabbed my receipt off my table and threw it in the garbage so I can’t even get a replacement or refund. As if that wasn’t bad enough she is yelling at some of the other customers as I write this. Over all, this was such a bad dining experience that they should be paying you to eat here.
Nothing remarkable. Service was fast and friendly
Waited 20 minutes for 2 tea, the day before they wouldnt make tea.
Giving it 5 Stars for the food because of the new Big Arch. Best burger ever!
Why the hell am I paying damn near $20 for one person at McDonalds? The crap you call food barely qualifies. Theres a reason i will go hungry rather than step foot in this bs establishment.
Slow service
Food is as usual, the staff is always friendly! I just wish people wouldnt bring their shopping carts into the restaurant.
Its McDonalds, so 5 stars here isnt the same as 5 stars for tableside service. That said I always get what I ask for here with minimal mess ups. Staff have always been happy to help and been happy to cater to unusual requests where possible.
Personal I liked the old bright colors and more of a kids space
This is an error, I did not eat at this place
Drivethru was quick, fries were cold.
Order a Big Mac through skip and it came with no burger. That s a first.
Well, I dont normally post, but when things are bad... First off, there I was waiting for a few minutes while the manager was texting on his phone before even acknowledging my presence. Waited a few minutes until he greeted me and then told me what I wanted was not offered at this location. No problem, ordered a quarter pounder with cheese combo, which was fine, but then asked if I could have a refill for my soda and was told that they dont do refills? Fine. Last time I will ever go to this McDonalds. Really? No refills on a soda? First time thats every happens at a McDonalds.
worst experience
Sometimes they actually get your order right. Most of the staff is friendly.
Was ok food has declined on taste
IT WAS QUIET AND LOTS OF ROOM
Slowest McDonald s ever. Talk more than they work. Waited 10 mins for a burger while they all stood there and were talking. Only one order ahead of us. Never going again.
I mean.. its McDonalds.. if it was gone wed miss it but we all complain a little bit
Ok I guess
Awesome
Was not told it would take longer to wait as making chicken nuggets and didnt receive French fries
Foood is garbage. Over priced.
Delicious food... Neat place. Nice management
I hadnt eaten anything from McDonalds in years and remembered why. Burger was so small it wouldnt even be enough to fill a child. Also had next to no taste!
Slowest fast food ever! Took 20 minutes for a coffee and a hash brown and an employee named Lyn spent the whole time being rude to customers and other employees.
The place was filthy garbage over flowing food on the floor tables weren t clean and when I asked for the table to be cleaned so I could sit and eat they ignored me and said they had another job to do it was rude and uncalled for.
Kid-friendliness: Had a kids meal. Food
It was a good experience
Always dirty
Made our food wrong THREE TIMES Got refund after argument and left Food
My kid wanted Playland and I underestimated how loud those places could be. But hey, its McDonalds, expectations be damned.
Love Tim Hortons
McDonalds use to be a place you could take the family out and eat for less than 40 bucks. Now its expensive you pay for food that only stays in you for a hour or so. The service alone keeps me from dining there.
Waited for 45 minutes for my food! Watched screen and noticed that delivery orders kept skipping over eat in orders. Fed up I approached a worker and informed them that I was aware of why my order was taking so long and told them that I wanted it now . Did do my order with no apology whatsoever. If Macdonald s doesn t consider dine in customers as important as filling delivery orders then I suggest they concentrate only on a delivery service and close their eat in establishments! Northgate MacDonalds sucks! I had to get water from the pop machine and wash the table with napkins!
Dirty
Service was quick friendly
Ordered a strawberry milkshake... Half way through tasted like a mint milkshakes
Nasty food poorly made big lack of concern . For same money I can eat good food
Store was clean.
Its an alright place for quick bite to eat.
Food was good
Has its days like any fast food place But over food quality has always been good just topping errors.. Parking: Transports can park in back Vehicles park along either side Wheelchair accessibility: Fully wheelchair accessable
It was a solid McDonalds restaurant... everything was great
Average McDonalds experience Id say Wheelchair accessibility: It looked accessible from what I could tell. Food : 4/5 |
Food cold
Ice cream cones in the car
Very slow. Burgers over cooked. Fries were fresh. Busy but seemed disorganized.
Ordered food. Forgot straws again... like every order. Missing nuggets and gave me a honey that blew open and went on all the stuff in my bag. Also have the wrong pops, covers not on right. And nuggets were hard and old. I support them as I work with Walmart. But this is horrible. Ordering through the app is the worst to get problems fixed. Im disappointed. Tried. To call over annd over Clearly no answer. They have no care..... its unfortunate I ordered Friday night on the 9th around 850 pm. And Im so disappointed..... I didnt enjoy that meal one bit. Im sorry guys. But its all the time. I love most of the workers there. But you need to care about your job.
Great
Love eating here Everything is fresh and delicious and the crew and service is always friendly Vegetarian options: Although there arent a lot of vegetarian options the fries are world best and the different milkshakes and smoothies are amazing Kid-friendliness: Amazing place to bring your kids
Excellent staff and always fast
Cant seem to get the orders straight, they charge you for items you dont receive. Last 2 visits my orders were incomplete.
The wait times for food here are atrocious..stopped in for 2 breakfast sandwiches and waited 10 minutes (minimum) even though there was one couple ahead of me...only saw 2 employees...and 1 was a counter person
Store could not produce a receipt.
I dont know if its my hubbys order or what but whenever he orders a hamburger, a filet o fish and chicken nuggets we are ALWAYS asked to wait - no matter what location we go to. I like this location best because they have the little extra side window they ask you to pull up to. If youre asked to pull into one of the numbered spots, it always fills me with dread because it seems to take forever. The side window means it wont be long.
All depends when you go during the week days great service nights and weekend when the kids work its 20% good 80% bad not hard to tell what kids were brought up with respect
Classic
The lobby was such dusting mess there were NOclean tables and the garbage bins were all over full to the point people were putting their garbage on counters near the garbage bins
We bought food for 6 the time was fast the order was right
Manager is loser ( she manages a mcdonalds so I guess that is obvious) and swore at my wife over asking for her mac sauce that was not put in the order.
Not so busy, good service with a smile.
Clean with very helpful staff
Typical McDonalds, service, and cleanliness were what is expected.
Nice
Burgers actually looked like they are supposed to almost. Other than that, its a McDonalds. You get what you get.
Fast service for not so good food. Compared to other McDonalds, this one wasnt good.
Drive through meal was good
Stopped in at McDonald s after shopping this morning wanting just a small coffee and a lemonade the lady at the counter was very rude her name was Ann (an older lady) when she went to get the lemonade there is only water in it no mix so she was upset about that meanwhile other customers came up to pick up their orders she was very rude to them one lady said she needed cream in her iced coffee and she very rudely picked it up through it out and made another one and then the lady said I would like the other one done too and that was a facial expression you can imagine I ended up after 20 minutes waiting on a lemonade walking out and losing my four bucks Why is this lady even working in customer service she has no idea how to deal with people
My granddaughter got lice there Sunday but dont no from who
People need to stop putting bad drive thru reviews here. There is no drive thru. This is inside a Walmart
its mcdonalds...its too animated
Fast food mostly
Was ok
The App illegally adds costs to items when doing delivery. You have a delivery fee, service fee, tax, then they charge an extra 20 percent on each item you want delivered. An egg McMuffin goes from 4 dollars to almost 7 before adding taxes and additional fees, just by asking for delivery. The delivery fee is supposed to cover the cost for delivery, these prices are illegal, you cannot hide upcharges like this in Canada
Poor customer service, poor food quality and a general overall I dont care about anything attitude from the staff ensures that I dont think Ill ever be back to this location. As well, the location is filthy. I simply cant understand how the board of health allows this place to remain open
Great service, always fast and fresh
Very limited seating and the bathrooms are located next to the restaurant, not inside. Otherwise, its a pretty standard McDonalds.
Got kicked out for being a nuisance good food overall tho
Not as sloppy as A&W just depends
AWFUL place. They do NOT get any orders correct, their customer service is abysmal, the place is always disgustingly dirty, they keep their products way too long, they dont change heir fryer oil often enough, they literally do not listen and do not care. This place is a disgrace to McDonalds franchises.
Awesome... dirty.
Very Dirty dirty bathroom
Same food as when I was a child. Fries are not the same I believe they a have lost fry game. Not as cheap as when I was a child. Macdonald can do no wrong to me I will always go.
Always friendly customer service and are helpful in other ways
Best coffee
Ordered ice ream and iced coffee for four consecutive days. It is a busy location since its inside walmart and northbay mall. Although its busy, the staff is super professional and calm. Once the order is placed from kiosk it takes 7-8 minutes till its ready. Parking: Plenty of parking spots.
Always the same thing and is what you order is nothing quite of what you expected
Absolutely horrible, no reason a Mobile order made ahead of time should take 20 minutes. Its anything but fast food or quality service. I shouldnt see multiple orders placed after mine go out before mine. Make orders in the order they are recieved.
Loved it
I took my kids to get supper and ordered through drive-thru. When we got home, there was a huge bite out of my 3yr old hamburer. I took it back and regional manager has refused to reimburse for the money. He said the food could of been tampered with but would only agree to to replacemet food. My daughter said her burger tasted like vinegar so I asked about the pickles. She had none on it. Manager was very unprofessional, has no customer services skills and should have handed this very seriously. At the very least, came and rectified this terrible situation.
Vegetarian options: French fries hash brownies Parking: Full space for parking Kid-friendliness: Meal Wheelchair accessibility: Yes
Very slow service.
Didnt go there
Staff are always friendly, food is very good. Should be more choices for people with diabetes and other health problems that effect what they can eat though.
Excellent service and delicious foods.
Its McDonalds Teenage servers who would rather chat with each other than smile at the customer who provides their income. Food is consistent with McDonalds Food
It is what it is. Fast food with meh servixe
Fast and had the order hot and got what we ordered.
Fast, friendly service!
McDonalds food is excellent.
50 minutes of waiting on a small order. Employees barely moving around or doing anything. Talking a lot. I refrain from reviewing places unless theyre especially great, or terrible. Dont come here until they fix their issues with time management and employee training.
Its definitely McDonalds, not much more to say.
My fries AND nuggets were lukewarm, yuck. You pay enough money that your food should be warm Kid-friendliness: Happy meals to keep the kids happy!
Food is always cold at late night.
My wifi not god enof to ordre
McDonalds needs to learn when somebody says could I have a heated muffin with butter kindly give us butter thats not frozen like a rock and keep them up until you can actually feel that its warm
Good food, fast,
The sever who took our order, which was only a single meal. Continuously claimed he couldnt hear us over the sound of the vehicle. My car is a bit loud but nothing compared to those souped up cars or the huge diesel trucks. Its was more because he kept cutting us off when we tried to place the order, and twice I attempted to suggest pulling up to the window. But I dont think he heard me as he was talking over me and the car lol. Eventually he asked for us to turn off the vehicle. I can understand if a vehicle is too loud, but I cant understand the reason for the rudeness. Oh well, just one person doesnt reflect on the entire restaurant.
Its McDonalds...
Ehh its ok, its getting pricy too
Poor quality food
Food is good, most days...but service is way too slow
Good on a pinch