McDonald's in North Bay

We have brought our daughter to play in the play place a few times now, and the management refuse to have the heat repaired in the play place. It is sub zero temperatures in there which causes issues with coughs and colds and having to wear layers of clothing while playing which is unacceptable.

Cold frys not happy!!!

Great place my favorite. Great service and you can have birthday party play area reservations. Kid-friendliness: Play area slides and tubes .birthday partys for children .

Good until man yelling at his kids and over cooked food

Took my kids for happy meals when they spotted this inappropriate naked photo. Will be posted in social media until removed

Good place to eat something at night, they are very friendly and speak Spanish

Too many non Canadians working

Wtf .. slowest dine in service I ve ever experienced. 15 mins for god dam tiny over priced cheese burger.

Its great. Vegetarian options: Fish burger. Dietary restrictions: Yes Parking: 6 Kid-friendliness: Yes. Wheelchair accessibility: Yes

Great n good prices love it

I do not recommend this restaurant to anyone!! None of their staff can read,food is always cold,they give you strawberry jam for your nuggets instead of BBQ sauce,they NEVER answer the phone and it takes forever to get your food !! Will start going to the other location not one person who works here has more than 2 brain cells in their head. Did not get my 6 muffins and there was no meat on my big mac. My 4 year old grandson can do better than this !!!

Good parking lay out. Convenient drive thru Kid-friendliness: Full family ready to dinne in Wheelchair accessibility: Close level parking with easy entry

Kid-friendliness: Play park inside looks pretty incredible Food

How do you screw up a puck between 2 buns and a black coffee?

Plenty of parking available. Clean and tidy, fast service. Have already visited twice, will go again.

The worst customer management and the worst McDonald

Somebody in the back kept meowing, like a full adult worker meowing like a cat loud as hell. Made me uncomfortable.

Its McDonalds

I have ordered for table service and they refused it Very bad service and employees are rude

Its a great place to take the kids or have a kids party. Parking: There is lots of parking avaliable here. Kid-friendliness: There is an indoor playground for the children.

Most staff is inexperienced and don t know how to do basic costumer service. If I want McDonald s I drive all the way across town to the McKeown location even tho I live on lakeshore. My order is messed up all the time and I m not talking my crazy a little complicated burger that s made right but if I order a McGriddle with bacon and sausage I only get one even tho I payed for both or I don t get anything in the griddle just the buns. My grilled chicken bacon wrap the other day didn t have any bacon on it. And my mom can t eat cheese so she gets a quarter no cheese or a breakfast no cheese and there s almost always cheese on it. My name is in the book so many times because I go thru drive thru and don t eat my food till I m home and it s wrong that I ve been told I can no longer call and complain that my food isn t made right.

Woulda been decent coffee had they not given the bottom of the pot, bunch of grounds in mine (i hope theyre coffee grounds).

The new designs are horrendous. Parking: Be advised people look around on the property they tend to steal. Food : 2/5 |

I ordered a double big Mac meal and a happy meal. They gave my a normal big Mac, the wrong drink and wrong side for my happy meal. So none of the meals I ordered where right. While I was there numinous other folks went to the counter to say they had issues with their order as well. Afterwards I went into the play area just to find it downright disgusting dirty. It looks like its never been cleaned or vacuumed at all. Like literally layers of dirt on the higher leves. I dont recommend letting your kids play their if you dont want them to get sick.

Such a racist McDonald s i have ever seen as I went to drive thru, firstly she asked us to wait 5 minutes to order and then she told us to leave the drive thru. And the reason she provided that we were running car engine noise into her ears. So that mean we should shut down the car and wait their for 5 minutes and once we done then we gonna start our car again. I found it racist behaviour.

The lady working last night around 4:00 am should be fired because she don t have manners how to talk with customers. Never going again, this location is ruin macdonalds reputation.

Worst customer service.

Clean. Kids play place. Good food and service. Although a lot of the personal touch of dining is taken away by the touch screen ordering system they have. At times I prefer it honestly but only in a place like mcdonalds. I really hope actual restaurants dont adopt this!

This location is VERY SLOW, it took them 20 minutes for a coffee. ONE COFFEE. 20 MINUTES.

Service wasnt the best.

Had a grilled chicken wrap. Chicken tasted like it was boiled. Barely any lettuce, 2 pieces of cucumber some spice sauce and poorly wrapped . Years ago McDonald used to make a tasty Mediterranean wrap. Bring it back. These chicken wraps now a days are gross. Food

Good thing about McDonalds is the food is almost always the same. Fast basic food. Service was ok. Still wish they had grimace and hamburgaler. Food

On brand

Visited April 26, 2024 at 1900 for dinner with two adults and three children My review is regarding the actual location (inside dining) The actual site was disgusting. Each and every single table, whether or not a customer was using one, was dirty (food particles or left over garbage). The garbage cans were completely full and an employee directed me from one garbage can to another. Please note, this was my experience last time and I was hopeful that it was a random occurrence but I was wrong. The play land is nice, from an accessibility standpoint, but again it is dirty. Honestly, I am NEVER visiting again. I can only imagine what inside kitchen would look like. management replied that they are busy and that is why the garbage is not being picked up and or the garbage cans being emptied . TBH, North Bay is a VERY small town and it is absolutely mind blowing that they cannot keep this establishment clean I do NOT recommend

Remodelled and removed the drink fountain, no refills...we asked for one and they said no refills, a McDonalds with no refills? Not coming here again. Food is overpriced and mediocre. The wallpaper near the bathroom looks like ticks lol. I cant imagine remodeling and this is the result, less seating too. Bad experience.

Food is fine, service is good. The new renovation is horrible. They have a playground for kids but very little seating. How am I supposed to supervise my children when theres nowhere to sit and watch them? I had to hover over the people who had the 2 tables occupied while they ate. Its a very awkward layout. Not family friendly at all. The reno would be more suited to a location with no playground.

This store was great, a one-time now the staff must be new because they never get the order right.

One BIG GIRL is working in this location and her service is horrible every time, even she doesn t follow the rules. She messed up with my almost $100 order. At the end, she said I can t help you. A Shameless BIG GIRL Food

Long line up. Long wait today... The mango smoothies are good Food

Ordered through app and didnt get anything I ordered. They delivered me some kids happy meal and there is no way to get in touch with anyone to fix it through the app and the resteraunt isnt answering their phone. The tag on the bag says my order but nothing matches. Just a bunch of nuggets and gross cola.

Loved the new look but definitely didnt look like they had enough staff so it was slow

Since Reno and new staff this restaurant is very good. Only problem I have is I like the chocolate shakes but dont order them anymore because of paper straws wrecks the taste.

Best Mac Donald s with the best manager Arjay, he is so kind and courteous. He heard our consent and rectified it right then and there. I highly recommend him and this outlet.

The coffee was made just right, double doubles actually taste like double doubles. Great McDonald for coffee IMHO.

Very good all people very nice to me and very helpful

Best breakfast I have ever had from a McDonalds. Everything cooked to perfection. The hashbrowns were absolutely perfect.

Great renovations makes this restaurant a nice spot to stop at and have a coffee or a quick meal. Comfortable new seating and better layout is noticeable.

Only reason for the 4th star is that I stood at the counter for well over 5 min before someone realized I was there. Otherwise this location was friendly fast accurate and fresh.

Love that they employ local youth and international students. Fast, friendly service. Very community oriented.

The new renovation looks great.

Waited 15 minutes after ordering a small coke.

Worst service ever

They mark up every item and addition when making delivery orders. Every single item gets a 20 percent charge added to them ontop of service fee, delivery fee, and taxes. As well as a tip, take the tip out of the extra costs to the food and stop guilting me into tipping more. You cant illegally mark up the cost of something like this its illegal They recently stole my order and wouldnt refund or send the correct order to. I deleted my McDonalds account and Im never going back to a McDonalds again. I tried to order 2 sausage and egg mcmuffins, a chicken mcgriddle, two hashbrowns and orange juice for myself and my roommate. They packed someone elses order into my bag and delivered it with DoorDash so I ended up with a chicken mcgriddle, hashbrown and an extra large coffee with sugar I cant have because Im diabetic. When I called to complain, an Indian man told me they wouldnt refund me and I needed to call DoorDash because they picked up the food. DOORDASH DOESNT PACK THE BAGS THOUGH DO THEY? This store has me fuming angry, I ended up calling them to yell at them when even their support number told me theyd refund me up until their system decided I wasnt getting a refund, with no reason given. Im honestly so mad about the lying and blatant theft I feel like I need to check myself into a mental ward. Im diabetic I cant have sugar like whats in the coffee they couldve made me sick! What if I had an allergy to those ingredients?? Dietary restrictions: They do not pay attention to dietary restrictions and will give you stuff with sugar if you are diabetic.

Last 4 times I ve ordered here restaurant completely dead, over 15 min wait with no cars in drive thru. Very very very slow service.

Stopped in for breakfast, which is a rare occasion. Service was friendly and quick. The coffee that was included with the breakfast was the best coffee that I have had at any fast food establishment (even Tim Hortons) in quite a while.

If you dine in use the mcd app.

Went through the drive-through, staff was confused and unsure what order they where at. Had to tell them to help them back on track. Been happening more and more at this location lucky for them its only 1 drive through with 1 lane... it would be horrible if they had 2 lanes like they do at the north end of the xiry.

They really screwed up renovating. How in the heck can you make a McDonalds with limited seats. Had to wait to eat because theres no seating. Terrible

Ordered in the app ahead of time, picked up through the drive thru, and it was fast and food was freshly prepared.

My opinion of this restaurant has changed drastically. Service has went for a dump latte machine has been broken for 2 weeks. Two very disrespect employees. The short chubby one doesnt speak very good English and might want to explore a different career! Always good food! Service sometimes iffy. Over 20 min wait after I ordered At least 15 skip the dish people in there zero social distancing over 20 people in the restaurant crowded around the check out counter. Step it up McDonalds!

First time back since the renovations. My daughter got food poisoning from the chicken nuggets. Also the new set up is horrible. It was much better before and the seats are rock solid. The visit was on Dec 23rd if anyone else got food poisoning

went there christmas night and ordered off of skip the dishes. you can turn skip off when you close i ve worked with skip many times. doors were unlocked. stools weren t put away. place looked open to lots of other people as well. was charged for our food and waited over 45 minutes and then went inside to see where our food was. the night cleaners told us it was closed and one was on the phone with the manager saying she would be there in a few minutes. when the manager got there the first thing she did was walk in and immediately rudely said we are closed and we responded with we had a curb side order she cut us off and repeated we are closed we proceeded to explain we were charged and would just like a refund and that we could show her the bank statement. she got very rude and told us it was impossible to get charged before getting our food. we asked again just to show her and get a refund and she said there are no tills open i can t give you a refund i said that s fine we will see you in the morning and left . manager with the light pink hair is very rude even on christmas.

Long wait times only one cashier to help you. The renovation made less seats available and the kids dont like what they did to the play land.

The burgers are good at this unit. We could see the difference of taste here when compared to other McD. Faster service and good customer care. The ambience was spacious and well maintained. Parking: Ample parking space . Kid-friendliness: There is a play area for kids which you can pay and allow kids to enjoy.

Food was hot and tasty. My ice coffee was waaaaay better than I get at Timmies. The staff is not friendly and there is nothing I hate worse than repeating myself 10x.

Wait time is brutal

Twice in a row now Ive found curly black hair in my fries. Someone is not wearing a beard net in your kitchen. Its disgusting.

Stale buns cant ever get your order right..

They are a bit slow but they have given me free pies to make up for my wait and my order is always right at this location.

My burger was RAW. like, literally pink in the middle.

Management sickening and dont expect your order to be accurate when they cant comprehend! Horrible go to a different location

Its McDonalds lol you get what you pay for. Did have to wait a bit for my order despite being the only person who ordered inside the restaurant at the time. Drive through didnt look super busy when I pulled in either but again, kind of to be expected at most McDonald locations.

It was ok. Regretted buying the waffle fries lol. Egg McMuffin is the same at every location.

Its a good place to have your meal

They forgot the fries with the orders

For the last while the morning drive through has been so slow. And the food quality has become increasingly worse. The teller cant take an order without it being repeated multiple times, and even then its wrong about fifty percent of the time.The wait time has become way to long. Ive given my self an extra half hour and still end up being late. If I get what I ordered its cold and drowning in so much mayonnaise its almost soup. Hash browns are cold and around bad. And yes I know its McDonalds Im reviewing but not so long ago it was pretty good. Not sure what happened but I guess Ill have to put up with Tims gut rott from know on. At least there food is enabled.

Wait too long for the food

Never order delivery from this restaurant they once again screwed up my order. They have never changed constantly screwing up orders and orders getting to customers cold. Ignorant staff. Even for non delivery customers. If I could i would only give half a star.

Worst location. I am skip driver. I was at there to pick up 2 orders but the person who were responsible to gave orders was so rude. He was forcing me to swipe my app before giving my second order. I told him give me my 2 orders then I will swipe and even I saw him that I can t swipe after getting only one order and he cancelled my order and told another driver will come. I am not worried about my pay, but that families who ordered food, they are waiting for food. We are drive of skip not a thief.

Holy.....it is 2:00 on a Tuesday, not busy, lots of staff, but the place is absolutely filthy! The floors have food and dirt on them, none of the tables have been wiped down, the beverage counter is disgusting. Now, we are trying to have a relaxing coffee and muffin, hard to do when the staff behind the counter are talking really loud discussing their personal lives, along with the Manager. They should be cleaning the restaurant for heavens sale. We wont be back, l dont live in filth so l definately dont want to eat in it.

Loved the Crispy McChicken. Its my new favourite!!

Wheelchair accessibility: Very accessible Food

My hashbrowns were still cold. I asked for well done

Great and fast!

Me and my sister keep making the mistake of ordering food there, not once in the 50+ orders weve made over the span of maybe 2 years have they gotten an order right, with missings dips, half of the entire meals, or just the blandest fast food you can find, tonight we ordered a chicken burger for her with 6 piece nuggets, with me having a quarter pounder with poutine, the poutine had a clump of cheese curds lazily thrown in the corner, the quater pounder was so dry and tasteless i might as well have eaten the box it came in, and my sister didnt even get her chicken burger, i warned theyd do it again, and they did, if you want food, goto the Other mcdonalds, they at least attempt

I waited 35 minutes for a coffee and a Mcgriddle. I was one of 3 orders on the screen. Not a single one of the staff wore hairnets which are expected at every other McDonalds I have been to. Also never waited 30 min for a coffee and mc grill, and after causing me to be very late for work, they didnt even apologize for the wait. They are prioritizing drive-throughs way too much, and they are not happy.

Drive thru is slow

Great place to take kids with the play area. But its still McDonalds food. Probably the best thing they serve is the coffee

At least 50% of the time I get a toy instead of the book I asked for in the happy meal. The meals are for my handicapped client who loves books. Its not unusual to get the food order wrong, especially if you ask for a variation like, no onions. Wheelchair accessibility: The main side doors have automatic door buttons, the bathroom door does not.

Im its McDonalds you know what your getting ....

Fast and delicious. Great staff. Vegetarian options: Easy to find options Dietary restrictions: Easily identifiable options Parking: Easy to find and lots of spots thanks to shared parking lot Kid-friendliness: Wide open, lots of seats and clean Wheelchair accessibility: All ground level, parking lot to counter

Ordered a medium frappe got a small! Ordered a sesame bagel with cream cheese and got a BUTTER bagel. Not what I paid nor what I asked for.

I ordered a small strawberry banana smoothie and it took half an hour to get to me. And my vegan friend ordered an egg blt without bacon and they gave it to her with bacon. They need to work on their organization but the workers were really nice and apologized for the inconveniences.

Same as every other McDonalds

Wonderfull

As per usual the staff couldnt complete my order right, completely incompetent, making a burger is an easy task, should he ashamed of yourselves.

Always friendly Kid-friendliness: Had the play area. The kids loved it Food : 4/5 |

Shad fly season brings extra challenges to drive thru service, however the attendant should have been better informed about keeping window closed between serving and only asking customers to roll their endows down when the necessary moment to pay or retrieve their order. She continued to spray at insects with a sanititizer spray which will not help the situation and had us open window over 3 times for longer than needed. Experience with this pest will prepare her better next year I am sure

Fine

The service is the worse , slower then molasses. 10 min to get a burger and pop! Not just once.always

Can t even answer their phone?! Just ringing and ringing. Calling to see if someone brought in a lost iPhone before I have to drive all the way to town but they can t even answer their phone so I have to drive all the way in for something that may or may not even be there. I understand you re busy however every single other fast food place I ve had to call at least answered on the 5th ring.

Was alittle busy but thats because I didnt realize it was lunch rush! Lol but over all pretty fast service

One of the worst McDonalds out there.

Staff are very rude, the restaurant is always disgusting and I received a whole FINGER NAIL in my muffin.. Literally could not eat a muffin for a few months after this. Thanks guys

Wonderful and quick service in front counter ...and one of member was named manisha took my order .she is very soft spoken

Pretty sure not one person working in this location has over a SK education as none of them can read !!!!!

Ordered one sundae, got half the ice cream in the wrong cup with 1/3 the caramel. At the door the guy gave it to me and basically just slammed it when I was trying to tell him this isn t how it s made and I want another one. A few weeks ago I ordered my food for me and my girlfriend and they got the order completely wrong, I came back and showed them I need a new burger and fries as it was also the wrong size. the manager didn t even glance and me and said no, you ll get the burger and that s it. Idk how they have such low standards but almost every time I go there something happens. Don t go here, drive 10 minutes down the road and you ll have 10x higher standards with nicer staff.

I like their Breakfast sandwiches

This is the best McDonalds in the city. I do what I call the Bill Clinton. Walk 20km and eat a Big Mac then make the 8 or so km walk home just for something to do. I highly recommend this location.

The manger was yelling at staff really wreck my meal was upsetting

They cant read and forget something from the order EVERY time!!

Its a McDonalds. Coffee seems consistently better at this one.

There is no veg food so no start from me.

Fast and accurate and hot. Grand Big Mac excellent.

You messed up my order on skip the dishes. And than can t even answer your phone line. Unprofessional. If I could give zero stars I would.

Went through the drive threw the worker didnt understand us and had a full out conversation over the headset with another worker, a second worker came over the headset to take our order. We waited about 6 minutes until we got our food, there was about 4 workers and no other customers. When I received my food the fries were cold, the burger was stale and there was only one pickle.

They have a blonde manager working here and she has a real attitude problem. Also the new renovation seem smaller and only seats i could sit on were pretty uncomfortable. Place was clean i give it that

Got some bacon and egg breakfast sandwiches and they didnt even bother to put any bacon on them. Very disappointed, Ill be going to the other location next time.

I appreciate the girl named manisha . I got my order through drive through . She is very soft spoken and very active. Vegetarian options: Big mac ( no meat ) and large fries

Slow service during lunch hour, had to wait 25 mins for my burger to be made

Just dont go unless youre desperate.