1899 Algonquin Ave, North Bay, ON P1B 4Y8, Canada
Swiss Chalet in North Bay, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
I can’t even begin to tell you how impressed I was with my super duper awesome server STEVEN! This guy makes even the water taste better. He makes the chicken! Amazing entertainment and so present it was like he is a part of the family when we visit. I don’t know how other Swiss locations survive without that kind of dapper gentleman like energy. Wow just wow great work STEVEN! Keep it up! 10/10 would highly recommend him as a part of your next Swiss visit!
We recently visited the North Bay location and had a wonderful experience with a server named Lindsey. She was attentive and anticipated our needs, offering excellent recommendations from the menu. Her passion for the food enhanced our meal, and her engaging personality made us feel valued. She is a true asset to the restaurant, and I can’t wait to return for her outstanding service. Highly recommend!
We came in and had a great meal. We were served by the most outgoing bubbly server named Lindsey. Everything was fantastic! We will be back for sure asking for Lindsey she made a great meal!
I just wanted to acknowledge some great customer service from Colleen at my last visit. I took my Mum out and we had a great meal and had some fantastic service from Colleen. This wonderful server made our meal go so smoothly. Her attention wasn't too much but just that right amount to have you feel attended to and left to enjoy your meal and conversation. Thank you Colleen and the cooks at Swiss Chalet. You've got my business.
Had such a great dinner here with the whole family, they do a great job making u feel at home. My servers were Johnathon and Lindsay and they both did such a great job with my brother and other family members making everyone feel great and positive. Definitely coming here again
Filomena was an amazing server. She literally ate. Food good, chicken amazing. Your fatter after eating here so good. 😘
My family and myself have gone to this location on and off through the years but after tonight, we may not be back. When I ordered, I asked for a wrap and poutine. When I received my food, it was just fries not a poutine. I instantly said to the waitress (not realizing it was the manager) that I asked for a poutine. She said oh okay and takes it away. Our waitress comes back with it corrected. I take a bite and the fries were cold, the gravy was just about cold. I saw our waitress and got her to come over. I told her about my cold poutine and she said she said to eat everything else and she'll ask for to make a fresh poutine. She comes back with the a new poutine (shown in the picture attached) and it's drowned with gravy and some of the fries were still cold but with warmer gravy. I got our waitress to come over and asked to speak to the manager and she said okay. Manager comes and I explained what is going on and showed her my soupy poutine and the previous one as well. She said that she can get them to make another new one and said no, cause it was the third time. And she only responds saying ok (in a non professional way) and I was like, I'm not paying for that. She said ok, we'll take it off then walks away. She didn't apologize or make us feel better about the situation. This is not the first time to get this service from this location. We have given them many chances and this may be the last.
A wonderful place for date nights as even though it can be busy it’s not loud. The drinks were great. The food was delicious and dessert was marvellous. Highly recommend!
This is legitimately the worst and I do mean the absolute worst restaurant my family has ever been to. With drunk waitresses, horrible customer service, fake reviews they solicit for in house, cold and at times no chicken available. The best part about this place is the exit door. Do yourselves a favour and stay away from here. Definitely a better choice. Just a horrible place.
Called ahead to book a reservation and they told us we didnt need one. We show up and tell us we wont be getting in without one
Placed my order at this restaurant specifying to include utensils. And the order was delivered without any utensils. I called the restaurant and the manager did not seem to be concerned about this. Very bad service.
Akshays stir fry was the best
Food was great. Seafood Fest chicken and shrimp dinner was excellent! Our server Filomena was very friendly and welcoming, as well as accommodating! We highly recommend North bay Swiss Chalet.
The food was so good and Lindsey was fabulous
The festive meal was so fabulous Lindsey was so kind
The Springrolls were very fresh and hot we will come back and try new stuff Lindsey was very friendly and a nice smile
Swiss chalet was great Lindsey my server was awsome we will be back in the new year to come eat
My experience at this restaurant was nothing short of exceptional. From the moment I arrived until I left, I felt welcomed and pampered by the food and the service. I highly recommend it!
Filomema our server was wonderful and the chicken was great!
Our server, Filomena, was an amazing server. Chicken was great, food came fast, couldn t have asked for better!
Great food and friendly customer service!
Filomena is an amazing server! Super polite and was such a delicious dinner! Made the night super light!!!! give her a raise now!!!
Mmmm white roll
Filomena was a great server. Fixed any issues we had. The chicken was great and moist. Thanks again Kid-friendliness: Good kids menu
Kellys service and personality were both really fabulous!
There were five us us tonight for dinner and was in a big hurry. Kelly our waitress did a spectacular job. The food was delicious as expected. Thank you for the great service Kelly! Food
Lindsey is the best we will be back food was delish
Lindsey from North Bay, Is the best waitress, so full of life a pleasure to deal with
Lindsey from North Bay, the best , funny, kind a great server
Swiss chalet Im impressed our food was so good and my server Lindsey was so great her smile and character made our dine in dinner worth every penny we will be back very soon
Things have changed since the last time I ate here. The service was poor. My friends and I were unpleasantly surprised by the ribs...they were tough and there was hardly any sauce. The ribs used to fall off the bone and there was a good amount of sauce. The fries were cold. I hope things improve because we used to like this place.
Not my favourite location, fries and chicken have been dry the past couple of times Ive gone.
Thank you, Lindsey! Great service & great food! Food
Swiss chalet was such a delight Lindsey out server was great such a nice smile
Had a delicious burger at Swiss today cant wait to be back Lindsey was a delight
the chicken was very moist! 10 out of 10 would recommend
The food is very good, fast service our server was Lindsey she was very professionnal number #1
Lindsay was an awesome waitress
Had a great lunch date at Swiss Chalet. Our server was Lindsey who made our experience amazing. I will definitely be asking for her the next time we eat here.
I had a good meal with my family, food was good but customer service was great. Jonathan was our server and none of us could ve asked for a more gracious server. Thank you Jonathan!
Had a great experience the other day at the restaurant. Food was great, but the server Jonathan made it a great meal. Thanks for the great memory.
I got a poutine at the Swiss chalet today with my brothers which was pretty good honestly but I m writing this review today to thank and acknowledge our server Lindsay and her service today for me and my twins birthday, couldn t of been happier with my service and her amazing attitude even if we asked a lot of her.
Lindsay our server was amazing!! Parking: Close and large Food : 5/5 |
Went to swish chalet Lindsey our server was amazing!!
Lindsay very nice with great service..highly recommend
Lindsay was a great server and very kind great service will be coming back.
Very impressed with the food Lindsey my server was excellent I will be back
Attended the North Bay location and Lindsey was our server. The food was fresh and delicious, but the service is the reason for the 5 star review. Lindsey was friendly and accommodating. Will definitely be back.
Food was great and Lindsay was awesome!
Swiss chalet is my favorite we come for the food its always hot our server Lindsey is always on top of everything
Friday night was poppin the food was delish Lindsey was the bomb we will be back
My hubby and I have been here many times and have always loved Lindsey as well as Kelly, they both are amazing people and always so polite and welcoming ! . Thanks Lindsey and Kelly !
Food was brought hot and the way we asked for it to be prepared. The server(Lindsey) was very pleasant and extremely helpful, Was a lovely expeience :)
Steven served me and his customer service was amazing. In addition to that both food and atmosphere was excellent.
Steven is the best!! 11/10 service
Great food. But it s the service that really counts. Thanks Filomena for the warm welcome and service. ;)
It was a nice experience at the place and staff was good as well.
Steven did great! food was great! Service 10/10
Amazing fresh chicken It arrived quickly to the table and was all my items were cooked to perfection. Filomena was our server. She was very sweet and friendly throughout our time there. Thank you for a beautiful Sunday evening
Excellent service and kind staff, will be returning frequently!
Our server Lindsay was great and the food was delicious.
Lidsey was great!!!
Just had to cancel a $75 delivery order because they refuse to accept cash as payment. My cash might not mean much to your corporation but the loss will definitely add up over the year, and I ll just give it to another restaurant. Unfortunately now your delivery drivers lose out too! Great business choice
Friendly staff clean Nicely decorated. Lindsey was fantastic!
Linsey is a beautiful person in every sense of the word. Personable, hard working and loves life .
Lindsay provided excellent and entertaining service.
Lindsay was awesome! Super fun and energetic, overall excellent service!!
Lindsay was absolutely wonderful and funny!
Lindsay was great!
Lindsey is an amazing sever, she serves us every time we come with a smile good was hot and delicious as usual
Lindsey was our server and she was great food was awsome
Our server Lindsay was very friendly and the food was excellent. We re never disappointed!
Lindsey was amazing! Super friendly and very professional! She was great as a server for our lunch today
Lindsay was great!! Food was amazing! Definitely will be coming back for this service!!
Did take out. Food was delicious.
Made an order on their app, funds were taken from my account but I didnt receive my order. The app showed that the order was placed and it remained in that state until I called the company half an hour past the delivery time which was an hour and a half past the order time. The company claims the order was stuck and never sent to the store. They claimed they reimbursed me the funds they had taken but Im still waiting for my refund. The previous time we ordered we received it cold when ordered through skip which is why we ordered via the Swiss Chalet app this time.
Terrible mobile app. While its not this store in particular, this was the store ordered from. Corporate claims the order was stuck and not sent to the store. Unacceptable.
I cant say enough about our server Kelly, she is wonderful person, polite, caring & has a beautiful smile. Love the food & atmosphere at Swiss Chalet on Algonquin in North Bay.
Bad service, waiter attitude, miscommunications, discrimination disability too long wait for dine !
Place order on there app for pick up at 6:00. App said park and they will find me with the car info I gave them I go in at 6:25 and ask about order. Guy looked it up and said it could be 2 more hours. Asked him why ? And he just put his hands up. I understand its not him. So ok I ask for refund. Go no sorry we cant do that but here a number. Never again. And the place was a garbage dump all the garage cans where over full garbage on the floors. Should have seen the floors behind the counter was bad.
Went through the drive thru , and I did not receive everything I paid for . Plus, there was no butter or cutlery . We ordered the classic family meal.
Always a pleasant experience.
Very bad experience, unprofessional staff. Vegetarian options: Not much vegetarian options. Food : 1/5 |
YUMMERS
Great place to be with customer service being on the top!
Food was excellent, our waitress Filomena was absolutely amazing.
Filomena was fantastic and the 1/4 chicken she recommended was fabulous
was great
The people looked angry, not happy, 5 of us had to wait while they served drive through, then us, people doing the toppings were not listening and couldnt remember Mustard nothing else, the only person doing all the different jobs was Christine
Lindsey was the BEST server. She was a pleasant host with quick service and delicious meal. We hope to get her again.
Always excellent food and awesome server as always. Thank you Lindsey.
Had a great dinner our server Lindsay was awsome.
The food and Lindsey was a great we will be back
Lindsey provided quick and efficient service. She s very friendly and upbeat.
Lindsay was amazing, great service, very fast. Will return
Amazing welcome to the restraunt! Lindsay was very cheerful! Parking: Lots of room Food : 5/5 |
Lindsey is awesome!!
Lindsey was very professional lindsey was outstanding we shall be back
Best service at swiss chalet lindsey was my server and she just did a wonderful job we will be back for some hot chicken
had some hot chicken today for lunch the fries were perfect we can t wait to be back for festive our server lindsey has very goood costumer service her smile was cute
Spring rolls were so good our chicken stir fry was perfect our server Lindsey had such a great smile we will be back
Lindsey our server was awesome the food was quick and good
Service is always good. Lindsey was very helpful and attentive. Food was hot and well cooked.
Love swiss chalet! Our server Filomena was very friendly, personable, and attentive, with all round great service! The chicken was delicious as always, and would highly recommend this location any day.
Lindsey our server did such an amazing job. At tonight s dinner I would high recommend her to serve me again food was great
Came here on a busy Friday night but the food was delicious and our server Filomena was amazing.
Lindsey was amazing! Super friendly! Great job. We always love our visits here
Lindsey is awesome!! Her enthusiasm is contagious, I wish everyone was as cheerful and happy! Keep up the good work!
Lindsay was a great server!
Lindsay was awesome !
Lindsey was fabulous, the meal was awesome.
Lindsey s service was excellent tonight! She was so welcoming and had such a fun spirit. She also had great recommendations on drinks and food. Loved the ribs with a nice cold pint.
Absolutely great time! Amazing service and taste, my server Lindsey was ver friendly as well! Will be eating here again, thanks guys!
Filomena was do charming!
Our waitress Filomena was absolutely fantastic and the hilight of the evening, in top of great food and a nice cozy booth.
The food came fast and was really good, we got a nice seat by the window and our waitress Filomena was very nice and helpful.
Beef Is Back at Swiss Chalet and Kelly C was amazing this evening 5/5
Lindsey is wonderful and the food was awesome!!
Went to Swiss Chalet Lindsey served us excellent customer service food was great
Went to Swiss Chalet, our server Lindsay was fabulous. Will be back.
Lindsey our server was so amazing shes number one our food was hot the wings are fabulous
Lindsey s service was excellent and food was great. Very good experience.
AMAZING, LOTS OF ENTERTAINMENT, BEAUTIFUL SMILE. Lindsey
We used to look forward to Swiss chalet for their wings but was greatly disappointed when we seen the size of them. Must smaller then usually. As for our waitress Nicole A she was outstanding and so friendly
We had kelli as our waitress she was amazing
Kelli was awesome sauce - yay!
Kelli was fun and fabulous server ! Prompt and personable; made for an extra special experience with me & my best friend reuniting! Thank you!
Kelli was great!
Kelli was amazing and kind. Great smile and table side manner. She was attentive and had a great demeanor.
Lindsey is the absolute best waitress you ll ever have! Highly recommend for her service alone!
Lindsey is an incredible server. Parking: Lots of free parking .... Always spots available Food : 5/5 |
Filomena is a very friendly, attentive and helpful server.
We had Kelli as our server!! She is fantastic! Friendly and great personality!
Filomena was the best server I ve ever had at a Swiss chalet establishment and the chicken was some of the best I ve ever had!
Filomena is such a sweet lady and served us with care. The chicken is the best I have ever had at swiss chalet.
Filament was quick to take our order and very pleasant Parking: Lots of close parking available Food : 5/5 |
Filomena is awesome, she was so helpful and went above and beyond to make sure our food sensitive child also had a wonderful meal. Lovely lady!
Our server, Filomena, was one of the nicest wait staff I ve ever had! She was efficient and super kind. Had a great tasting meal as well. ordered the Southern chicken burger and it was well worth needing extra napkins. Recommend
Love Swiss Chalet, great service from Philamena
Excellent service by a most pleasant server Filomena. Chicken dinners were delicious. Parking: Many locations
Filomena was a great server, place was packed and she was still fast, dinner was great chicken was perfectly cooked Parking: North-bay, loads of parking
I gotta say this is my favourite Swiss Chalet location. The food and service is incredible and our server Filomena is just amazing. She s so sweet and creates a warm and inviting atmosphere. Will definitely return here!!
Went to swiss chalet Lindsey our server was so great we left so happy and full
Lindsey is always amazing and positive energy. Very efficient
Filomena was super kind! Great chicken, over all great place
Filomena was amazing and the chicken stir fry was delicious as usual. Great place to eat
My family went for dinner this evening to celebrate my birthday. My husband and I and my two small children (aged 3 and 5) were squeezed into a table at the full restaurant. Luckily our server, Nicole, was organized, sweet, attentive and fast. She even took my kids to the treasure chest to get toys and made them feel special...even though she was extremely busy! Very good experience. Thank you
Kelly was awesome! Food was excellent! Wheelchair accessibility: Wheelchair accessibility was excellent Food : 5/5 |
Parking: Lots of space Food
Our server Kelly C was amazing which made the whole experience so much better!
Kelly was great
Went to Swiss chalet northbay ot was so good cant wait to be back Lindsey was fabulous
Lindsay provided wonderful service! Great dinner!
Lindsay provided great service and dinner
Went to Swiss Challet, food was great! The server Lindsey was very friendly and nice! Really enjoyed the food, atmosphere but most of all the service was great!
Went to Swiss Chalet! Great food an service! Lindsey was great!
Lindsey our server!!! Great service. Amazing suggestions with their menu.. very happy.
Took my family out to eat for lunch. Definitely will go again. Lindsey was our server. Amazing service
Lindsay knocked outta the park with her service and suggestions!
Good food good survose
Awesome, friendly service - our server Filomena was lovely. As usual, a tasty & affordable family dining option!
Our waitress Filomena was fantastic. Prompt, happy and helpful. The food was great.
Filomena was such a great server, very polite !
Thanks Kelly - great service!!
Kelly is an excellent server. Very friendly and efficient.
Jonathan was a delight! He had quite a few tables on his hands and still managed to give each of us excellent service. Will definitely be coming back
Great service from Filomena on our recent visit to Swiss Chalet in North Bay. Pleasant and very attentive.
KELLY is just great. Thanks for an excellent experience.
Filomeha was are waiter and she was the best Kid-friendliness: Perfect for kids Food : 5/5 |
Filomena was our waitress. She greeted us warmly and made us feel at home. She was welcoming and was knowledgeable of all the menu items Great service I was very pleased with her service. Thank you Filomena Parking: Great location on Algonquin
We had a great meal. The restaurant has multiple vegetarian options and our server Kelly was friendly and accommodating.
Filomena was our server and she s is very polite and the food is great. Love eating there Parking: Lots of parking Kid-friendliness: Definitely kid friendly Wheelchair accessibility: Wheelchair accessible
Excellent food. Great atmosphere. Our server Filomena was spot on. The bacon cheeseburger is very tasty. This is one of my favourite spots to eat
It was take out so I have no idea what to put for atmosphere - I had my son pick up the order for us
Our waitress was exceptional. Excellent customer service skills and very friendly and engaging. Parking: Free and easy
Lindsey was the best!
Thanks Filomena for serving us today. Keep smiling Food
Food was very good. Best service i had in a long time. Kelly is the best server i have ever met.
Great service, great good. Kelly is great, enjoyed her service us. Great personality. She made our dining experience even better.
Went to swiss chalet north bay the food was amazing I would highly recommend my server Lindsey was our favorite
I have been dining at swiss chalet for years and whenever Im in town I will go to swiss chalet because it feels like home, Lindsey is always so friendly her smile and laugh is contagious cant wait to dine here again.
Swiss chalet north bay wow the food was so good the ribs were fabulous lindsey my server was so great she made us laugh so good our family had a great stay cant wait to come back
Food was spectacular and our server Lindsey was top notch. We will definitely be back. The ribs were delicious.
A wonderful fathers day dinner out and Filomena made it extra special tending to all of our request. Wonderful food and excellent service made for the perfect fathers day!
Kelly was amazing. Friendly and relaxed, but also with good, knowledgeable service. She made dinner a pleasant experience :) Parking: Right beside the building :)
Best experience Ive I ever had dining out. Not only was the good great, the service was more then a 5 start ! Took the rest of my meal to go and added more sauce with no extra cost. Will be coming back every time were in Northbay! Keep it up !
Filomena was an extremely excellent server! She was so kind and full of smiles. Thank you for the kind service! Kid-friendliness: Server help the conversation and kept a smile
Really enjoyed our early dinner at Swiss Chalet today, Lindsey was a very attentive and engaging server! Highly recommend!
Lindsey was great food was quick and fresh. Very enjoyable experience.
Service was good! Food came out really quick.
Lyndsey was awesome! Fantastic experience, food was great! Vegetarian options: Veggie stir-fry was amazing. The veggies were cooked perfectly! Food : 5/5 | Service
Cant go wrong with Swiss Chalet. Lindsey was quick and cheery.
It was pretty quiet so the atmosphere was perfect. Fast service from Filomena, she was great. She was very professional and friendly. Parking: Plenty of parking on both sides of the building
Johnny was very personable, attentive and great with the kids. Excellent service all around, we will be back.
Filomena was a great server, all the food was hot and delivered very quickly. Would definitely come back!
Very friendly guy Steven! My food was good but I couldn t eat it all too much to handle!! Steverino was so great and nice and warming to me and my wife. Gave her a lovely dessert and me just some fries and gravy (I like a salty dessert) 10/10 will come back with my friends.
Kelly was great - quick and personable
Our server(Kelly) was new. The other staff member(Steve) on were really nice and helped out whenever they needed help. Parking: Ready access parking Kid-friendliness: Environment and staff were kid friendly
I was dining at Swiss Chalet with my son when he began to choke on his meal. Out of Nowhere Steven came out and starting performing the Heimlich maneuver and saved my sons life, and when he was done he handed me $100. The food was also really good, will definitely be back for more
Went in this evening around 5, and had Steven as my server! He treated us better than royalty! I genuinely think we were treated way better than if the king himself dined there. Steven had an amazing personality that made the dining experience top tier! I can only rate the experience 5 stars but if I had the option it would be like 10+ stars! The food was exceptional! My mouth is still watering at the thought of the deliciousness! Thank you Steven for the amazing experience!
Filomena is great server. She fast and efficient and always smiling Great food so we keep coming back. Thanks Swiss Chalet Dietary restrictions: I can dine here because of my intolerance to gluten.
Had Kelli as a server. She was amazing !!
Good experience, thanks for the service, Lindsey.
Lindsey was our server and was great! Food was delicious as well. Parking: Tons of parking Food : 5/5 |
Absolutely awesome. Our waitress filomena was amazing and very upbeat.
Our waitress Filomena is great and friendly, food is was amazing. I recomand the chicken pot pie delucious.
Delicious!!!
We had Kelli as a server and she was absolutely excellent. Always look forward to Swiss chalet and always hope Kelli is our server. Parking: Wish their was more handicapped parking for my parents
Lindsay was fantabulous , love them thighs
Lindsey took great care of us !! Ill be back for more of that pie !!
Amazing as always. And Susan is the best !
Filomena is the best server ever! She was quick, polite, respectful and very kind!
Filomena was a great server
Good food but online ordering should let you say you are there when ever you are there. If you are early for pick up.it does not let you say you are there
Kelly made our day. She was so friendly courteous and lots of fun as well as providing excellent service.
Wonderful service from Filomena! Super kind and attentive. Can t wait to return!
Dietary restrictions: The pie is dairy free Food
Service was great! The only challenge was how warm the restaurant is Parking: There is lots of parking
Kelly our server was very friendly. Unfortunately the restaurant was very hot. There didnt seem th be any a/c on. Otherwise we enjoyed our meal as always.
We always enjoy at meal at North Bay Swiss Chalet. Our server Kelly was pleasant, friendly, and all staff seemed to be enjoying themselves. Food was hot and made quickly. Will come here again.
Such a beautiful and wonderful atmosphere. Colleen my serve, wow...what to say...just a pure delight. Susan is an amazing and very knowledgeable person
Our server was great. Filamena was her name
Great deal - 2 can dine for $19.99!! Big helpings! Filomena was friendly and fun and gave us great service Wheelchair accessibility: Right in front of door, made it easy and convenient for my Mom
Fast quick friendly service. (Filomena)
Filomena was a great server. Extremely pleasant and helpful
Steven was our waiter. He has a great personality and we had awesome service
Food is always well made, hot and fresh. Servers are polite, witty when needed and very team oriented.
Filomena has served us the last few times we ve been here, she is very attentive and is just an absolute amazing server!
Filomena was absolutely amazing! Kind, courteous, energetic and attentive. The best server in north bay!