Mr.Sub in North Bay
1401 Seymour St, North Bay, ON P1B 8G4, Canada
About
MR.SUB is a Canadian owned and operated fast food restaurant serving sub sandwiches and other comfort food since 1968. Known for our Assorted Sub and original ’68 Sub Sauce, we continue to innovate with food, health and lifestyle trends that are always topped with the fresh ingredients our guests love. We offer meats raised without antibiotics, keto buns for those following a keto diet and for flexetarians we’ve got our Mighty Meatless menu options. Your MR.SUB restaurant in North Bay is open for lunch daily, serving up your favourite subs with the freshest ingredients. Join us for today for your next craving!
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very bad at service and also using and sogey sogey bread and the owner was very rude towards customer and also a very bad at maintaining hygiene sector at all
Girl sneezes onto her arm and over the sub being made ahead of me. Should have left then... Foolishly stayed, they couldn't toast 2 BLT subs so proceeded to incinerate them on a dirt/ burnt food covered grill. $35 for 2 subs (extra bacon) NO THANKS!!!
Does not deserve even a single star! A complete garbage service and sandwiches. Never grill your sandwiches at this place. The lady at this place does not even know what service means, completely ridiculous.
UNBELIEVABLE. Going notify North Bay Health Dept and food Inspections.... this is Bad!! Tried to give brown, old lettuce to customer before me, she said fresh please. Made her sub then I ordered and she tried to give me the brown old lettuce too. Uh, no thanks... fresh lettuce please. Gave fresh, and man behind me also asked for the fresh lettuce. She threw it on his sub! Clerk then, with attitude grabbed two handfuls and dumped it on top of the brown old almost rotting lettuce and said, it's all the same!! I said, people are going to get sick.... she said na, it's all the same!!i UNBELIEVABLE the brown lettuce was stale, old and looked rotten!!!!! Was also mumbling whenever spoke, and was tossing the toppings on as was making sub like she had a crappy attitude!!! Going notify North Bay Health Dept and food Inspections.... this is Bad!! UPDATE..... you replied and asked Me to email or message, I have and nothing. Why make a comment for more info if you're not going to do anything?! SAVE YOUR MONEY AND GO SOMEWHERE ELSE !!!
No gretting or pleasantries at all. The vegetables were brown lettuce, old tomatoes, and attitude to go with it.
Staff was friendly and polite; however, the store itself was in very poor condition. The walls, windows and floors were not clean at all, filthy really, made me wonder about the overall cleanliness of the important food prep areas. There is a difference between tidy and clean, this place was neither. Unfortunate, if staff/management are Ok with letting their place look that bad where the customer can see, it is frightening how bad they could let it get where the customer can't see. Hopefully, this was an isolated incident, I will give them another shot in a week or two to see if anything has changed. *Update* Went in again, there was no change. Unfortunate, i chose not to eat there after i saw there was nothing done to clean the walls etc, so I will not be going there again. It's a wonder how a BDC from Mr Sub has not addressed this locations shortfalls.
If they had ZERO stars I would pick that. This place is TERRIBLE!!! They made a mistake on my sub, got mad at me and wouldn’t give me a new sub they scraped the wrong sauce off the bread and veggies and put it back on !!!! Very rude people and terrible service. Then I ordered a drink, didn’t get it then they wanted me to pay again as they said they didn’t charge me. 1 sub 1 drink I paid 18$ and they said they didn’t charge me! I walked out …. They fought with 2 customers before me the lady used her bare arm to hold the guys sub to cut it and he told her that was disgusting and another customer they added on a extra topping charges and she was unaware of why and was mad.
Do NOT go here I beg you. I went through the drive through, never knew this place existed and told the order taker that this is my first time here. She did not care and proceeded as if I knew the menu. I asked her about the product if I could get white bread and she got upset and told me to come to the window. In total I told her 3 times that this was my first time there. She did not explain the menue, give me options or help me understand. DO NOT GO HERE!!! Go to Tim’s across the road please. She got upset and told me I should read the sign next time this is not subway. You should see the look on her face. You should hear the rudeness in her voice. Body language, aggravation everything!!!!Awful awful service. I asked what kind of chips come in the combo, she said what ever we have here. Not in an “You can have whatever chip kind of way”, but a get from the window kind of way. I drove from PEI to Ontario, this was the FIRST time I stopped since Saturday for fast food aside from coffee and it was horrible. It’s my first and list time there. Do not go!!!! do not go!!!! do not go!!!! I kept telling her it’s my first time, by the end on the conversation like 5 times. I don’t leave reviews, but god SAVE your money.
Good food Good service Clean store A go to place Food : 5/5 |
I went to the store yesterday, and they have the best employees that you can ask for. Great job, will come back again.
This is my go-to stop when passing through north bay and was disappointed this time around. Ive never had an issue but their veggie portions are minimal now and I was told if be charged extra for a bit more veggies (legit was not asking for a lot). Was then told they dont stamp the MrSub loyalty card, which was strange. Overall my sub was still good but found it to be a lot of trouble.
Had a review on here but mr sub made it right ..very impressed.
Horrible service , most disrespectful people. I dont take very many toppings on my sub asked for more olives then the 10 they were putting on got told I will have to pay for them. Never going back here again
Had 7 staff working, super fast and friendly service.
Went in tonight because I wanted a sub and I was staying at the Quality inn just a stones throw away. Walked in. No one there...no sound. Nothing. Stood there for a second, then walked back and forth incase someone was looking at the camera. Then went back to the front counter and waited for another 5 minutes. Called out. Said hello. Anybody working in here? No reply. Walked out and as I was getting into my vehicle and pulling away a lady appeared from the back. Dont know what took her almost 10 minutes to come out of hiding in the back and or why she waited before coming out when she thought I was gone, but thats the worst customer experience Ive had at a mr. Sub. And its not like they were just about to close or anything there is an hour and a half before they are closed. No excuse to not serve someone.
Not very professional with handling food, wearing one glove and constantly touching their face & wiping their nose with other hand then touching food. (whats the point of wearing one glove?) Overall poor service, bathrooms were unusable and dirty. Hardly any toppings, disappointing.
Driving through north Bay, stopped at this Mr sub to grab a quick bite. I got to say the customer service was great. But the food was beyond horrible the bread was stale and veggies werent fresh. Wouldnt recommend this place to anyone.
Shalu is amazing, and she is always so happy and pleasant. I don t think I ve ever not been in a good mode leaving! I ll continue to be a daily customer!
Staff were friendly and professional
Was in a rush so I went through the drive through for two meatball subs. Neither sub had any Marinara sauce on them .. Thats a new one for me, yikes.
Came into this Mr. Sub location on Nov 13th around 2 PM, girl working the counter didnt put on clean gloves, sub making station was not clean put sub paper down in sauce that was already on the counter, and proceeded to make the sub sliding the sub rapper through the sauce on the counter.
Service from Shalu is amazing, friendly , made my order as i like it. A great smile Thanks guys..
Enjoyed my Buffalo Chicken Sub, but I didnt leave with a good feeling about it. Why? I went to use the washroom and I honestly didnt want to touch a thing. To call that washroom dirty is an understatement. Ultimately, I didnt even make it home to Sudbury before I ended up vomiting that sub all over the side of HWY 17. Thanks for the food poisoning! Youll never catch me there again.
Food good except that you have to be careful outside it seems to be a spot of syringe and drug stuff littering the ground near the picnic tables...scourge probably caused by the mega bar next door...l ideal to eat indoors
Amazing service by the gentleman Zeel and lady Shalu. Customer satisfaction guaranteed they made an amazing sub and awesome tea. Good stop in northbay on our route to verner
Great service and Mr Sub is always my favourite!
No star horrible service
Always the best!
Excellent friendly staff and good food
The food was good but I wasnt allowed to use the bathroom to wash up. Despite covid,if you are serving food, customers should be allowed to use the bathroom. Not happy at all about this.
Worst customer service ever. The server she was in rush and she puts the grill on high heat, that if she puts the sub in it more than 10 seconds it burn it like a charcoal. I didn t enjoy the sub at all.
Very unsanitary. She was touching all the other handles and an ipad whilst making the subs. Did not change her gloves after touching things. She worked on online orders before her customers in the store. Only one employee on site. Very unsatisfactory wont be going again.
There is never any lineup, the sub of the day is a good value.
The staff was courteous and enjoyed chatting with us. Really appreciate they were open today.
Girl making sub was not friendly I ask no sauce on my sub Turned around to talk to some body . Got sub home full of sauce When back girl said I asked for it.not impressed
Was absolutely disgusted from the sub I just ordered ordered a small ultimate Club the bread was so still it was practically turning the bread crumbs as I was starting to eat it the lettuce was Brown what is it with people and lowering standards when it comes to the food industry theres a reason why you have proper procedure maybe try it next time and throw your stale and brown lettuce
Food poising 101
This place has employees that really put in their all to make sure youre served as soon as possible. The staff in the mornings are so friendly--and have my order ready as soon as I get to the counter! I definitely recommend coming here and enjoying a delicious fresh sub and some hot coffee. Their apple fritters are AMAZING!!!!! Go give them a try!
I loved it. Each ingredient has a strong taste that you cant experience anywhere else
Great daily subs
Mr. Sub was busy only one worker on but maybe the other was on break. I still got surved kindly and with a smile
We have been in here twice on visits to North Bay and yes the subs are nice and seem fresh. However, the service is beyond bad. The owners/operators dont understand what a smile is or a thank you. They are so busy trying to get you to buy more or bigger that they forget. Oh and the coffee is disgusting. I gave them a second chance but I wont be returning.
