Burgoo Bistro Lonsdale in North Vancouver

3 Lonsdale Ave, North Vancouver, BC V7M 2E4, Canada

★★★★☆
(919 reviews)
Categories: Bistro Restaurant

About

Relaxed bistro serving traditional comfort food with global touches in a rustic, country setting.

Website
burgoo.ca
Address
3 Lonsdale Ave, North Vancouver, BC V7M 2E4, Canada
Plus Code
8W69+7V North Vancouver, British Columbia, Canada
Time Zone
America/Vancouver

Business Hours

Monday
11:30 AM–10 PM
Tuesday
11:30 AM–10 PM
Wednesday
11:30 AM–10 PM
Thursday
11:30 AM–10 PM
Friday
11:30 AM–10 PM
Saturday
11:30 AM–10 PM
Sunday
11:30 AM–10 PM

Services

Service options
Outdoor seating Delivery Takeaway Dine-in
Highlights
Fireplace
Accessibility
Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet Wheelchair-accessible car park
Offerings
Alcohol Beer Cocktails Coffee Happy-hour food Healthy options Small plates Spirits Vegan options Vegetarian options Wine
Dining options
Brunch Lunch Dinner Dessert Seating
Amenities
Bar on site Toilets Wi-Fi Wi-Fi
Atmosphere
Casual Cosy Romantic
Crowd
Family friendly Groups LGBTQ+ friendly Transgender safe space
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Paid parking lot Paid street parking Parking

Photos

Reviews

4.3
★★★★☆
919 reviews

Most Mentioned

comfort food (94) french onion soup (23) grilled cheese (23) fondue (20) soup and sandwich (18) beef bourguignon (16) pot pie (11) cubano (9) crab bisque (6) bread pudding (5)
5 stars
513
4 stars
250
3 stars
78
2 stars
35
1 stars
43
★★★
December 16, 2024

Don't come here with a large group (more than 4 people). I am really disappointed in my last visit here. I came in with a group of 7 and was told my wait time would be 60 minutes. I waited 60 minutes. I asked the hostess how much longer I could expect to wait and I was told another 60 minutes. Very surprised, I tried to figure out why my wait time increased so much and wasn't given an explanation. I confirmed my name and group size with the hostess and she seemed confused about who I was. My wait time was then changed to 40 minutes. I returned 20 minutes later just to check in and was then told my group had already been seated so I was no longer on the wait list. Umm... What?! Someone who seemed in charge immediately took action and after another 15 minutes we had a table. The food was good but not worth a 95 minute wait. They need to figure out their table waiting system.

★★★★★
November 18, 2024

Happened to be walking by exploring off the water bus looking for good food and not overwhelmed by crowds and this fit the bill…it was quant and comfortable…the French onion soup was fabulous and filling to share and the banana bread pudding was unique and delicious!

★★★★★
November 13, 2024

The location is excellent if you are visiting North Vancouver. Very good welcome service, onion soup is a very good option, I also recommend the Goulash and for a refreshing sangria or strawberry lemonade.

★★★★★
November 9, 2024

Cozy laid back environment for an amazing meal. We sat near the fireplace and had the Perogies; Bistro salad; French onion soup and their special, Hungarian Goulash. For dessert we shared the banana bread chocolate pudding served warm with ice cream. Everything was absolutely on point!

★★★★★
October 21, 2024

Had a lovely time here with a few friends! We had the Beef Bourguignon, Mac & Cheese, and Crab Bisque - very tasty! Our server was very attentive and took great care of us! ❤️

★★★★★
August 4, 2024

I recommend this place to anyone who isnt sure what they want to eat! They almost have everything I wanted to try. A must visit! Our server Anais was great and we felt welcome. She was patient and wonderful server.

★★★★★
July 6, 2024

This has always been my place to go to when I need comfort food, or when I need hangover food. They never disappoint. They have all these specials for lunch, that are reasonably priced. I always get their onion soup with a side salad and both are my absolute go to when I come here.

★★★★★
May 4, 2024

We tried "Lobster + Mac & cheese" it was so soft & smooth & delicious. I also ordered the "tasty chicken" sandwich & it was so yummy... The staff were sweet, friendly & helpful with a perfect vibe. We will come back soon to try the other tasty items on the menu ! Thanks for a perfect evening...

★★★★★
December 21, 2024

I had an amazing experience at Burgoo! Carsen was absolutely the best waiter attentive, kind, and such a pleasure to interact with. The restaurant is lucky to have him on their team. The atmosphere is incredibly cozy, yet it still accommodates a good number of people without feeling cramped. Our group shared the Lobster Mac and Cheese, Kale Caesar Salad, and the Grilled Cheese, and every dish was absolutely delicious. Carsen even introduced us to the restaurants cookbook, which we ended up purchasing! I will absolutely be coming back great food, great service, and a fantastic overall experience! Highly recommend.

December 15, 2024

Hadnt been back in a while. First time beef bourg was drowning in thyme, all I could taste. A few years later, their mushroom soup again is drowning in thyme, chunks of it in my mouth. Sandwiches are greasy and not that great.

★★★★★
Local Guide
December 15, 2024

The go to place cor comfort food!!

December 15, 2024

Poor service, small portion. There s also no fries here! We waited for so long to have the server talk to us for the first time and then waited half an hour for our food, which was just 2 sandwiches. My sandwich was cold when it came out. Had to wait a long time to get our bill after asking for it. I lost so much daylight that I wanted to spend at the Christmas market instead. You re better off eating at the nearby restaurants and spend your money elsewhere.

★★★★★
December 15, 2024

The After School Special is my favorite especially during a cold winters day!

★★★★
Local Guide
December 1, 2024

Always get the same thing. Dos diablos and the crab bisque. This location serves the lobster bisque just as yummy.

Local Guide
November 22, 2024

Only restaurant asking for hot bag. 1 star

★★★★★
Local Guide
November 22, 2024

Very informative about what menu items are gluten free and safe for Celiacs. Thank you.

★★★★★
November 22, 2024

The food blew my mind! The different flavors of each dish were phenomenal. The service was friendly and she was very helpful. The atmosphere is nice and relaxing. The fireplace is a wonderful touch. This place is the perfect place for comfort food and to just relax and have conversations with whomever you go with. Wish I could give this place a higher level of stars!!

★★★★★
Local Guide
October 22, 2024

Best place for comfort food on a cold rainy vancouver day. There soup and sandwich combo hits the spot!

★★★★★
October 22, 2024

I really like this place. Great service. Friendly and helpful employees. I took their recommendation for dinner and it was spot on. Good food. I went around 530 and it wasn t overly busy. Not too loud. Nice and cozy.

★★★★★
October 22, 2024

Great home cooked comfort food!

★★★★★
Local Guide
September 22, 2024

a nice change compared to restaurants that are all the same and only offer burgers and guac and salsa

★★★★
Local Guide
September 22, 2024

Ordered the After School Special. It was the way to go. That + patio seating made for a nice lunch

★★★★★
Local Guide
September 22, 2024

Best Burgundy ever.

★★★★★
September 22, 2024

Always a wonderful experience here. Im obsessed with the garlic hummus. I cant remember his name but the tall male server is so humorous and attentive. Thanks for a lovely visit! Couldnt fault anything.

★★★★★
September 22, 2024

Amazing food that tastes like it came from the best cook in your family . Pure, fresh ingredients. Home-style gourmet. Finally a menu that made it so hard to choose. Best service ever by Gary. Enjoyed sooooo much and will be back for sure. 10/10.

★★★★★
Local Guide
September 22, 2024

Love this place and can t wait to go back. Stayed next door at Lonsdale Quay hotel, the people in the elevator recommended it. Excellent quality and service.

★★★★★
Local Guide
July 22, 2024

We had the best time here a couple of weeks ago! The food was as described by our server. The portions were a good size and it was served promptly. Clean bathrooms which is important!

★★★★
Local Guide
July 22, 2024

Had dinner with a meetup group. It was pretty good. We had our food outside on a patio since it was crowded inside.

June 22, 2024

Manager is very rude and unfriendly. As were other staff. Not good service at all. Do not recommend. Service

★★★★★
Local Guide
June 22, 2024

I ordered take out, and the sandwich was so buss.

★★
June 22, 2024

A waiter who had a very rude and low-level behavior with someone. We were eating dinner and unfortunately we were offended by the behavior of this waiter! But the food was good! Food

★★★★★
June 22, 2024

Came here for lunch with family. The ambience feels like you are in the living room of someone s house. I can just imagine this space during winter with the fire place going would be awesome. The drinks were excellent, service prompt. We tried the fonduemental which was excellent along with , beef bourignion, the veg burgoo and excellent french onion soup. Highly recommend if you are in North Vancouver.

June 22, 2024

I came here last Friday night for dinner with my boyfriend. We were at the Shipyards night market and wanted to stop and get a quick bite even though we already ate at the food trucks. We shared a sandwich and salad and got two drinks. Our server who I assumed was the manager cause she was bartending and dressed different than the other servers took our order and dropped off our food. After that we NEVER saw her again. She never quality checked us, offered us refills on our drinks. It was not busy. Whatever. We waited OVER half an hour to get the bill. I had my card out on the table and our server kept her head down when passing us and went to attend larger tables . I couldn t help but feel because we shared a meal our table wasn t worth serving. I always tip standard even when the service is bad. This is the first time I tipped 10%. Looking back I shouldn t have left anything at all. I had to get up off my seat and go to the bar and ask another server for my bill. Very disappointed.

★★★★★
Local Guide
May 22, 2024

Great lunch spot. Good happy hour too! Our go to place once a month.

May 22, 2024

It was my worst experience The food tasted moldy The sofa was so dirty I dont go there again

May 22, 2024

Awful .really tastes terrible!!!!!

★★★★★
Local Guide
May 22, 2024

Good food, great service and you cant beat the patio!

May 22, 2024

food tasted like it was cooked from frozen and salad was made from a shake and go bag!

★★★
Local Guide
May 22, 2024

Food is was decent, but not worth what I paid for. The service was slow, my coffee was great, but was never topped off. Nice cozy atmosphere, but I dont think Ill be returning for awhile. Kid-friendliness: No kids menu. But had option to buy sides.

★★★★★
May 22, 2024

Best Mac n Cheese in North Vancouver.

★★★★★
April 22, 2024

I came in last weekend for a birthday lunch with my Grandma and we really enjoyed our experience! My Grandma is hard of hearing and this means she usually can t enjoy going out to restaurants because it s too loud. We asked to be seated in a quiet area and they sat us away from everyone and even turned the music down. The waitress was amazing as well and spoke very clearly so my Grandma could understand everything she was saying. Overall it was a really lovely experience, me and my Grandma had a blast being able to chat and laugh together, and I wanna say thank you for making it happen!

★★★★★
April 22, 2024

Been coming here for a long time. Staff have always been great warm and accommodating. Paula the manager works her butt off but always makes time to make me feel like I m important.Gary is one of the best servers I ve ever seen (I have 25 years in the industry) I should have left a review long ago

★★★★★
Local Guide
March 22, 2024

We live far from this restaurant but it was on my to go places for so long. We loved it here. Great food. The corn ribs were mind-blowing. The blonde waitress was so friendly and professional. Sorry, I didnt catch her name.

★★★★★
Local Guide
March 22, 2024

Had a fantastic, cozy birthday dinner here. Friendly service, delicious comfort food, and I love the vibe in there, relaxed and warm.

★★★★★
Local Guide
March 22, 2024

Figured if Im going to drive all the way to North Vancouver and engage in Mad Max battles over free parking may as well stuff myself with good food. And did. Service was friendly, attentive and quick. I enjoyed the soup and bread, a dark and stormy, and the fondue. Seriously, cannot go wrong with the fondue...just so good. Bread, grapes, tomato, apple so delicious. Lactose intolerant? Take an enzyme pill; just cant resist a good cheese fondue. Drink was spicy and delicious and satisfied with the whole meal. Lots of great options here.

★★★★★
February 22, 2024

Such a cozy restaurant with really tasty comfort food. Very kind and attentive staff.

★★★★★
February 22, 2024

Gary absolutely killed it, phenomenal service.

★★★★★
Local Guide
February 22, 2024

Absolutely love the food here! This place is the ultimate comfort food, I always recommend

★★★★★
February 22, 2024

We ordered Herb biscuits (5/5), Gooey Cheese Grillers (4.5/5), French Onion Soup (5/5) and Apple Crumble dessert (3.5/5) and they were mostly good. What stood out more than the food was honestly the service. The tall gentleman with specs greeted us with a beautiful smile and was lovely to talk to. He was just a natural with his conversation and his job! They made our first experience at this location beautiful. We would love to come back. Ambience is a 5/5 too!

★★★★★
Local Guide
January 22, 2024

Great food, great atmosphere, great service

★★★★★
Local Guide
January 22, 2024

Good tasty food I had the butter chicken which was reasonably priced

★★★★
Local Guide
January 22, 2024

Good comfort food at the price point. The favorites were the crab bisque and Mac and cheese. Most of the items in the comfort food section of the menu came recommended.

★★★★★
January 22, 2024

Garry Garry Garry! Give that man a bonus

★★★★★
January 22, 2024

Gary was amazing best server we ve ever had. We now love him dearly and can t wait to return!

★★★★★
Local Guide
January 22, 2024

Great place!

★★★★
Local Guide
January 22, 2024

The food was very delicious!

★★★★★
Local Guide
January 22, 2024

Great food and friendly staff. The food we had was very comforting, and the food at the other tables looked great as well. I highly recommend the French onion soup. We will definitely be back!

★★★★
Local Guide
December 22, 2023

Great food and atmosphere busy spot with great comfort food recommended the Sheppards Pie, Mac &Cheese and the French onion soup

★★★★★
December 22, 2023

Service was great and it was such a nice vibe in there. I got the grilled cheese and it was delicious

★★★★★
Local Guide
December 22, 2023

A great place eat when you want something thats not a chain. Highly recommended!

★★★★★
December 22, 2023

Amazing Food, humble service and a calm delightful atmosphere. Shepherds pie and Chocolate bread pudding.. Soo good .

★★★★★
Local Guide
December 22, 2023

Updated for 2023 Still one of the best restaurants in the world. Some minor changes to the menu have streamlined the food offerings but it is still a place where you can get a reasonably priced dose of comfort food that will leave you smiling and satisfied. Staff are friendly and remember you and your preferences, a rare trait these days. Put this on your list of places to visit. Possibly one of my favourite restaurants in the world. Such comforting food and always a friendly welcome. The sandwiches and soups cant be beaten.

★★★★★
Local Guide
December 22, 2023

French onion soup and cheese grillers are my go-to if I want soul food. The Beef Bourguignon is good, too. Ive tried a few of their options and have enjoyed all of it. They do comfort foods really well. They used to offer mead, and I wish they would bring it back.

★★★★★
December 22, 2023

This place is so good. Came in because I was craving soup and I was blown away. Best soup ever. I can t wait to come back and try every flavour of soup. Also ended up having the chocolate mousse for dessert and it was delicious. Highly recommend!

★★★
December 22, 2023

I came here a few weeks ago with a friend as I was told the food was really good. We ordered the chicken wings which seemed pretty pricey (16.50) but sounded delicious. When it arrived, we only got 6 wings to split between 2 of us Luckily our server recommended us to upgrade our sandwich with the soup otherwise we would have left still hungry. The service was great, but our bill seemed quite high considering we weren t drinking. Not sure if I ll be back.

★★★★
December 22, 2023

Nice location, cosy interior, good soups and deserts. Main course tasteless, simple, small sizes, cheap (not worthy the price). In general there was a disgusting smell in the bistro (sewage).

★★★★★
December 22, 2023

Fantastic first meal experience in Vancouver. Gary was extremely welcoming and gave brilliant drink recommendations. The food was deliciously wholesome, well timed and much needed after the commute from Rosebud, Victoria, Australia.

Local Guide
December 22, 2023

They buttered my toast

December 22, 2023

It s never fun leaving a low review for a local restaurant, but i felt this one was necessary especially after reading all the amazing, yet misleading reviews. We arrived at the restaurant, without reservations so expecting to wait. We had an approx 20 minute wait, while noticing one table open; figured it was for a reservation. The host finally noticed it was open and sat us after around 20 minutes. The server came over and it felt like it was her first day serving She walked past our empty water jug 3 times before we had to ask for a refill. We asked about an item on the menu is the chicken on this grilled or breaded? her response was uhh its not grilled, but idk what it is we were confused but figured ok, well it must be breaded/fried or something? she didn t find out. We then got the item and it was in fact sliced grilled chicken. We were confused, but left it alone. We asked for 2 items to come as appies and 1 of 2 came and the other came at time of main course. The 1 appy that did arrive was nearly frozen it was so cold. The server avoided our table, did not ask how everything was throughout the entire visit, even when we paid. Our main courses were all below average, tasted like pre-made sandwiches lacking flavour and quality. Although these items took a long time to come out, they weren t as expected. The chips were also stale. We also ordered a non alcoholic cocktail and was told that one was unavailable tonight, but just before we left we saw one leaving the bar and heading to another table. The whole experience was confusing and disappointing, especially since we had a good experience before in the summer, but seems those items/quality are no longer there. This whole experience will unfortunately be our last time at Burgoo: I highly recommend reading the bad reviews over the good reviews before dining here.

★★★★
Local Guide
December 22, 2023

Nice chicken sandwich and good beer. Reasonable prices.

★★★★★
Local Guide
December 22, 2023

Comfort food that hits the spot. I like the bourguignon, crab bisque, French onion soup, Shepard s Pie, and mac & cheese. Tip presets were 18%, 20%, and 22%.

★★★★★
Local Guide
December 22, 2023

Love the food.

★★★
Local Guide
December 22, 2023

Chicken wings were nothing like youd get anywhere else. We asked if they were soicey or not and was told no. They were. Server was sweet but forgot a lot of the orders that wed say. Atmosphere is quite dated and somber

★★★★
Local Guide
December 22, 2023

The mac & cheese (with pulled pork) is phenomenal! Comfort food done right!

★★★★★
Local Guide
December 22, 2023

Excellent . Great service, great food. I had the beef bourguignon and the chocolate mousse for the desert. Both delicious!

★★★
Local Guide
December 22, 2023

Great service

★★★
Local Guide
December 22, 2023

Nice place

★★★★★
Local Guide
December 22, 2023

Delicious food and good service. The place was quite loud and wasnt full. Tables were quite close to each other.

★★★★
Local Guide
December 22, 2023

Great food, nice atmosphere, happy servers .

★★★★★
Local Guide
December 22, 2023

Cant beat Burgoo for comfort food. Tasty, and hearty meals.

★★★★★
Local Guide
December 22, 2023

Our team came by to celebrate a coworkers birthday. This was the best soup and great burgers.

★★★★★
Local Guide
December 22, 2023

A hidden gem.. Great ambience and delicious food

★★★★★
Local Guide
December 22, 2023

Great food, great atmosphere, amazing customer service!

★★★★★
Local Guide
December 22, 2023

Do you know a bout Burgoo Bistro??? Tell me

★★★★★
Local Guide
December 22, 2023

Food was amazing, service exceptional!

★★★
Local Guide
December 22, 2023

Not many vegan options that I could find on their menu, was OK, but felt pricy for the portions.

★★★★★
Local Guide
December 22, 2023

Great place for all of your comfort foods.

★★★★★
Local Guide
December 22, 2023

Food was great

★★★★★
Local Guide
December 22, 2023

It was a pleasant meal. I was satisfied with the very friendly staff and delicious food.

Local Guide
December 22, 2023

Came here with my family on Sunday for lunch. We got seated at our table, got our menu, we were all ready to order within 5 minutes. The server didnt come back to our table until 15 minutes later. When she finally took our order and our food was dropped off at our table, she didnt come check on us until another 20 minutes later, and she only did it once. I wouldnt complain if this were the case with all the other tables, but she generally chatted up every table but ours. Which again, doesnt matter, maybe its because we are Asian and the other tables were not. What did matter was when it came down to us finishing our food, I kept trying to wave down our server, but she refused to look over at our table once (while happily catering to all the other customers multiple times). The lady bartending/ other server eventually asked if she can start cleaning our table up, in which I said yes please, and I asked if we can have some takeout boxes for our leftovers. She said for sure and never came back with the takeout boxes. Later on, Im sure she did remember because we made eye contact, but she refused to come back to our table. It was not until our server walked by the 7th time without acknowledging our table that I said out loud as she walked by can we get some service?! that she finally acknowledged me. She eventually came back with our boxes and bill, but not before she has a conversation with the bartender while looking over at our table. I love Burgoo, and frankly, the food was great. I made the trip all the way to Lonsdale from New Westminster to eat at the location. But after that service (which extended our stay more than necessary by more than 25 minutes) I will not be returning.

December 22, 2023

The food is great if you are luckily enough to receive the correct order. Consistently receiving the wrong items or missing items through delivery. Was looking forward to eating the FAB salad tonight for $20. Only to receive two cups of lettuce, one cherry tomato and a few slices of cucumber and pickled onions. Very disappointed again

★★★★
Local Guide
December 22, 2023

It has a cozy, quaint ambience. We loved the beef bourguignon and tasty chicken sandwich. The drinks were faultless.The staff was a tad stretched on a sunny Saturday afternoon but did not fall short on service.

★★★★★
Local Guide
December 22, 2023

it is pretty here love the mix design of stones and wood chill here

★★★★
December 22, 2023

This is place to go for amazing drinks and appies. Rebecca makes the best red sangria . My fave! This is a hidden gem in North Vancouver, u have to go check it out. Chill atmosphere, tasty food and awesome staff!

★★★★★
Local Guide
December 22, 2023

Stopped in uncertain of everything- Id never heard of it or been to one before. It was pretty cozy and the staff were really friendly- immediately. The food Id ordered was pretty simple fare but I have to say it was really good. I basically got the mac and cheese, their version of a grilled cheese (best Ive ever had- with the chorizo option) and a dessert. Pro tip: If you get their peach dessert ask for a second scoop of ice cream on the side. Just trust me on that one. Youre welcome :D

★★★
Local Guide
December 22, 2023

Simply short on staff, resulting in wait times and mixed up orders. This is a shame because the location and food are quite good.

★★★★★
Local Guide
December 22, 2023

Lower Lonsdale of Vancouver city,if you want to go you should take a ferry from Vancouver Harbor. This is a very cute bistro, the food is delicious, the atmosphere is nice, and its a nice place to spend a leisurely afternoon on your day off. I have visited several times and have always been welcomed by the hospitable staff, and I think it is the perfect place to spend your holidays in Vancouver. Japanese people who stay in overseas are concerned that the cost of food may be high because the exchange rate is currently depreciating, but this shop is not.

★★★★★
Local Guide
December 22, 2023

Had the gooey cheese grillers with the bistro salad.....was great....service was spot on

★★★
Local Guide
December 22, 2023

Few items are over priced

★★
December 22, 2023

Slow service, small portions, and overly salty/spicy wings resulted in a disappointing Fathers Day dinner

December 22, 2023

Update your menus. No surprise they re out of date, but several menu favourites are now gone. Had a lackadaisical beer there there the other day (Stolen Bike is inexplicably gone, replaced by some forgettable weak light beer) and all my personal favourites are gone from the menu. Honestly, at one point in the restaurant s history they had a sandwich called the Tastiest Chicken Sandwich . Then they lost their best consistent chef (Teresa) and replaced it with the Tasty Chicken Sandwich , which was a HUH? moment for me. Eventually they improved it to the Tastier Chicken Sandwich , which was almost the same as the original, and now they ve replaced it with the Chicken Parmesan Sandwich, which I wouldn t even CONSIDER ordering! The pot pie is gone, everything I like is gone, and for me personally, I have no reason to go in anymore. Too bad, I know everything ends, but I was hoping this one would last forever. Burgoo has lost its comfort feel. It s just another place that I feel will be another statistic in North Van in two years.

★★★★
Local Guide
December 22, 2023

Great service. Nice interior. 4 of us and two sandwiches were very good. Food : 4/5

★★★★
Local Guide
December 22, 2023

Good food but at a higher price I d like to pay for it.

December 22, 2023

nah.

★★★
Local Guide
December 22, 2023

Staff and atmosphere were great but the pretzel pizza bites we ordered were mediocre. For $5 it was edible but turned us off ordering anything else.

★★★★★
December 22, 2023

What a nice menu, something of everything and very tasty. Very nice staff and food arrived on time. Nice thing!

★★★★★
Local Guide
December 22, 2023

Begin run a busy night market day they were still very helpful and the food was absolutely delicious.

★★★★
Local Guide
December 22, 2023

Cozy and nice

★★★★★
Local Guide
December 22, 2023

Very friendly service. Great Mac and cheese as always.

December 22, 2023

These stars are generous. We were undecided on food yet as we had just sat down. Our server came near right away so said she would be back in 2 minutes, which then turned into 18 minutes (yes, I understand servers get busy as I work in the industry). We had to go find her. But, couldn t so another server came to take our order for her. We got our drinks. $5 gin and tonic (sweet deal) but it was missing the lime wedge. I ordered the chicken Parmesan burger. My partner the barbecue pork burger. And we shared the ribs. If I have one good thing to say about the food, the ribs were flavourful and tender. The burgers however were not. The chicken Parmesan consisted of a soggy breaded (cold) chicken breast nestled in a dry brioche bun. My partners was average at best, also with a dry bun . Our server continued to disappear and didn t check on how we were doing or how the food was and now I see why. I would not recommend this place unless you like to throw money away on dry, flavourless burgers and terrible service.

★★★★★
Local Guide
December 22, 2023

Its been years since we were last there, and were pleasantly surprised to find that the food was just as delicious as we remembered it to be.

December 22, 2023

I tried to make a reservation for an important family event. I explained that my partner s mom has mobility issues and can t stand and wait. I was told they messed up and accidentally booked a table of seven. I asked to speak to the manager (who was right by the phone) to explain the situation but she refused to speak with me. Horrible service. Very disappointed.

★★★★★
December 22, 2023

Everything we had here was amazing. The table agreed the guacamole was the best we ever had. Bacon marmalade with buisuits were delicious and all our main entrees were great. We really enjoyed our supper here with a couple people from our table expressing this is their new favorite restaurant. Thanks for the wonderful evening!

★★★★★
December 22, 2023

Delicious entrees and charming service.

★★★★★
Local Guide
December 22, 2023

We came in at 6pm on a weekday with no wait. Excellent service. I had the after school special which was AMAZING. perfect bite to the grilled cheese and the tomato soup had a nice sour bite- just the way I love it. My partner loved the pulled pork sandwich as well. The pickle was a treat. I had the happy house white wine . I think next time I will go with their menu drinks or non alcoholic drinks. Our waitress was great. Will be back for the tomato soup and kale Caesar. Thank you ,

★★★★★
Local Guide
December 22, 2023

Nice options for soups and quality sandwiches and a cozy setting. -this is an edit- This message was all I needed today, thats very kind of you all, p.s everything tasted amazing (soup,grilled cheese, especially the pickles.) Food : 5/5

★★★★
Local Guide
December 22, 2023

Mac and cheese was the best dish I had here. Highly recommend for homely food.

★★★★
Local Guide
December 22, 2023

Not bad at all! Ordered off Uber eats and got the mac and cheese, ratatouille and olives. The mac was honestly kind of bland and mushy. The ratatouille was pretty good very flavourful and the olives were lovely. Overall a good place would probably order again! Would love to come dine in sometime.

★★★★
Local Guide
December 22, 2023

Very nice experience we managed to get a table for two on a Saturday night comfort food at its best.. Beef bourguignon and a turkey dinner only reason for the four stars is staff taking away a plate whilst the other is still eating this has happened a couple of times in Canada and does show efficient staff, but I prefer waiting until everyone on the table has finished before dishes are cleared .did not ruin though a good evening, and the bistro is recommended

December 22, 2023

Disgusting!!! That is the word I would use to summarize my experience of this restaurant. From the food to the customer service, this restaurant was a major let down in every possible way. I recently visited the Burgoo Bistro restaurant at Lonsdale with my family. Prior to eating at the restaurant my family had looked at the menus of many restaurants in the area. The waitress who talked to us at the time explained that they were having a thanksgiving special that she said was absolutely delicious!!! After deliberating about where to eat we decided on the Burgoo restaurant, and returned later in the evening. We were seated inside the restaurant (instead of on the patio), and only a few minutes later we were approached by the waiter (different than the one we had spoken to earlier in the day), who asked abruptly what we would like to order. We asked for a few extra minutes to look over the menu, but before leaving the waiter told us about the thanksgiving special. Out of the 4 people at our table, 3 ended up ordering the special. 5 minutes after we had ordered our food it was delivered to the table. Everything listed above in the special was thrown into a bowl all together. Not long after we started trying the food we were approached by the waitress we had seen earlier in the day, who informed us that because of the lack of customers our waiter from that evening had been sent home. Not once were we asked how the food was. Once we had finally had a chance to taste all of the food on our plates we all realized the turkey was tasteless, tough, and honestly appeared to be questionable as to if it really was turkey at all. Not only was the turkey disappointing but the stuffing was cold as if it had been sat in the fridge. Not once over the next 15 minutes were we approached by any staff, including the waitress that had now been assigned to our table, to see if we were satisfied with the food. By this time we had eaten only the few vegetables and mash potatoes, leaving the turkey and stuffing which was about half of our plates. The waitress finally returned to the table and we expressed our concerns about the food. We were then rudely questioned as to why we hadn t told her this prior to now which created a very awkward and negative atmosphere. After she had cleared all the plates off of our table she came back and said she could offer a free dessert as compensation for us not enjoying the turkey. Everyone at the table reluctantly ordered a dessert and she made a point to loudly announce that only the people who had ordered the turkey could get a free dessert, almost implying that the 4th member of our group was trying to get something for free. Once the desserts arrived, all of which were in a jar, both people who had ordered the peach Brown Betty said it tasted like warmed up canned peaches with cut up bread on top of it. The other too desserts were extremely cold as if they had been sat in a fridge or maybe even a freezer. The cheesecake tasted mostly of cream, and the chocolate mousse was bland. None of us finished our desserts and when the waitresses returned to clear away the remainder we didn t bring up anything about the desserts as we were fearful of how she would respond. By this point we just wanted to pay and get out of the restaurant. We were charged full price for all mains and the one dessert. After around 15 minutes after leaving the restaurant we had to rush back to our accommodation as we were feeling physically sick to our stomachs. I am no doctor; however, I believe all members of my family experience food poisoning from eating at Burgoo that evening. To conclude this was a massive waste of money and time as we had to spend the rest of our nights in the bathroom. Do not go here unless you want to risk feel physically sick! I can confidently say that this food was not something we were at all thankful for, and if I am being very honest I wouldn t even give it to my dog as I fear it would make him sick also. Do not waste your money on this food and terrible customer service!

December 22, 2023

WARNING!! Do not eat here. The food is disgusting and left several of our party with severe stomach pains, sickness and diahhrea. We believe this was the result of eating the turkey stew, which was tasteless and contained meat that tasted nothing like turkey. When we spoke with the server about our concerns they were quite dismissive and said they could only offer free dessert to compensate for this.

★★★★★
Local Guide
December 22, 2023

Everything weve had has been great!

★★
December 22, 2023

This is their $5 kale salad LOL

Local Guide
December 22, 2023

Wow, Ive never been so insulted by a salad before. $6 for barely a single bite of salad. Definitely beware as this is a straight up scam. Note: No bites have been taken here, this is actually how the salad arrived. Buyer beware.

Local Guide
December 22, 2023

Great food! Management needs to be better though. So disappointed.

December 22, 2023

Went to burgoo recently for lunch and was really disappointed, it has changed a lot since my last visit. I really enjoyed the food but something was lacking with the atmosphere and service. The server for our table was lovely but I did not like the way the manager was speaking to the severs and I noticed a lot of the staff were on edge and it effected our experience overall.

★★★★★
December 22, 2023

Fabulous food

★★★★★
Local Guide
December 22, 2023

The chef really knows how to make a good french onion soup, the beef broth and the melted cheese tasted amazing together. Not to mention the great salads, the bistro salad is so good, even though there is a-lot of quinoa the salad still tasted amazing.

★★★★★
December 22, 2023

3 times a week since I arrived in Vancouver,, this is the closest thing to a true pub. Great menu, outstanding service, Gary the barman( even if he is an Oilers fan) and Paula the manager make you feel truly welcome. Like a Halifax kitchen party , but on the other coast.

★★★★★
Local Guide
December 22, 2023

Karson, our server, was exeptional...if i owned a restaurant, I would want 8 of him.

★★★★
Local Guide
December 22, 2023

For my elderly mother, a bit too loud and cold, but she put on her coat and was very happy with the food. Everything was freshly made, including the puff pastry and buns. I had the pork sandwich and mushroom soup, the soup was delicious and homemade. My mother had a deconstructed chicken pot pie, the chicken was was well prepared and not dry. She liked the turnip, and has a reputation for not liking turnip from having to eat it during World War II. Would definitely come again! Dietary restrictions: Can ask for minimal salt

★★★★★
Local Guide
December 22, 2023

Food was absolutely amazing. Will be coming back.

★★★
December 22, 2023

the beef bourginon was disgusting. the chef thinks its proper to dump a handful of crispy bacon on top of the dish. i think every dead french person is rolling in their graves. for shame!!!

★★★★★
December 22, 2022

Excellent food & service! Great atmosphere!

★★★★
Local Guide
December 22, 2022

Good food and friendly staff.

Local Guide
December 22, 2022

Worst cubano ive ever had in my life.. utter disappointment

★★★★★
Local Guide
December 22, 2022

3 of us split up 3 different sandwiches to share. Absolutely delicious, as well as the side caesar salad. Loved the vibe, great service.

★★
December 22, 2022

I think we should call the dish Beef Bourguignon some thing like mushroom and carrots Bourguignon .

★★★★
Local Guide
December 22, 2022

Food was great. Drinks were watered down. Ice tea tasted like flavoured water. The strong strawberry was so sour to the point is was undrinkable but since the drinks are watered down after a couple mins it was drinkable but not drinkable enough to order it again. Would recommend going for the food not a place to drink at.

★★★★★
December 22, 2022

First time visiting this burgoo and fell in Love their chicken pot pie. Their ambiance, customer service, and everything in between!!!

★★★★★
Local Guide
December 22, 2022

Feature soup and a Cubano sandwich

★★★★★
Local Guide
December 22, 2022

It s easy to see why Burgoo is such a Vancouver staple. Their food is always unreal. Most recently I got the Mushroom Medley soup with the Bistro salad and it was the perfect Sunday lunch. In the past I ve also had the Chicken Pot Pie and Beef Bourguignon and they are both incredible. Highly recommend both. This Burgoo establishment also had really friendly staff.

★★★★★
Local Guide
December 22, 2022

Fantastic meal. Service was awesome. Would highly recommend this to anyone who would like to go.

★★★★★
Local Guide
December 22, 2022

Love it !

★★★★★
Local Guide
December 22, 2022

Surprisingly yummy Unique menu with detailed food

★★★★★
Local Guide
December 22, 2022

This is by far my favorite place to go for a soup and sandwhich. The location is also perfect for an after lunch walk ! I have always had a lovely meal here, and the service is always on point.

★★★★★
Local Guide
December 22, 2022

This restaurant was an excellent find; the food and the service were outstanding.

★★★★
Local Guide
December 22, 2022

Definition of comfort food and definitely will hit the spot! Had wings for appy which were eaten too quickly! We also had the El Camino - a pulled pork sandwich served with potato chips on the side; as well as the infamous Mac n Cheese - get it with carnitas for an extra $3 but totally worth it! 100% would recommend!

★★★★
Local Guide
December 22, 2022

A very enjoyable dining experience. We sat inside and I enjoyed a very delicious pot pie.

★★★★★
Local Guide
December 22, 2022

Omg , do u want unique service and delicious food, dont go anywhere else they are awesome

★★★★
Local Guide
December 22, 2022

The food was great! The chicken pie was delicious but has a rosemary that I dont like. If you are sensitive about taste and spices, ask them for ingredients. Amazing staff with happy faces, respectful and organized! Lisa, if I heard her name correctly,was an amazing host with a great smile! Try it and enjoy

★★★★★
December 22, 2022

Made from scratch comfort food.the best. Thank you.

★★★★★
Local Guide
December 22, 2022

Amazing food and service

★★★★★
December 22, 2022

Great food! So tasty! Awesome service! We ate outside and it was so lovely!

★★
Local Guide
December 22, 2022

The chips and deep is too small for the price! Our waitress was not welcoming!

Local Guide
December 22, 2022

!!!Not worth the price you pay!!! I went with my family. We each had a soup to start. Some chips and dip as well as a couple of beers. The main courses were overpriced and not the best quality. Our bill ended up being over $150 for mediocre food. The tomato soup was pretty good. It was served with a very small piece of bread and I mean TINY. When I asked for a couple more pieces they charged us $1.50 for each LOL. We also had chips and dip. They charged us extra to bring more pieces of chips. $1 for 5 extra pieces!! I think thats a cheap move for any restraunt. Especially one thats such a casual dining space. The service was slow as well. They were nice but very forgetful. They do not offer draught beer only cans. So if youre really a beer fan I would not recommend. Overall I did not have an enjoyable experience. I give one star because food and service were both below-standard. The location is convenient and the space is cute but If youre a foodie avoid this place.

★★★★★
December 22, 2022

The food was delicious, best mini Mac and cheese and mini mashed potatoes ever! Plus the view is wonderful too!

★★
December 22, 2022

Went here with friends for supper. Good food, terrible portions, long wait time, poor service. I ordered a tasty chicken sandwich, which was fine. The portion was okay though I cant help but wonder why they cant serve it with more than 12 kettle chips as a side. Some of my friends wanted chicken wings, after ordering discovered they paid $16 for 6 wings which was ridiculous. Waitress didnt see us other than taking our initial order and bringing the food 45+mins later. The kicker was they werent even busy, I cant imagine what it would be like on a busy night.

★★★★★
Local Guide
December 22, 2022

This restaurant was recommended to us by a stranger. The food was amazing we ordered Mac & Cheese and a Grilled Sandwich, and both were amazing. You should try this place out (near the sea bus) and also, ask random people about their favorite restaurants!

★★★★★
Local Guide
December 22, 2022

OMG my FIRST visit to Burgoo and I enjoyed the FRENCH ONION soup without a doubt. The Server, Paris, was most Friendly and with a Personality Plus. Thanks Burgoo for making my Day!

★★★★★
Local Guide
December 22, 2022

It was a good restaurant, great location and good service. The menu has very limited vegetarian options and overall it wasn t an exciting menu. Other than that everything was good.

★★★★★
Local Guide
December 22, 2022

Cozy place best place for a sandwich and soup type of meal

★★★★★
Local Guide
December 22, 2022

What a great concept: amazing comfort food, great service and chill environment! First time visiting Burgoo and will make a regular occurrence to try more of the great menu offerings!

★★★
Local Guide
December 22, 2022

A place that you may need help from the server to understand items on the menu, because it includes food s from different parts of the world. Foods are good, prices are reasonable and service is nice.

★★★★★
Local Guide
December 22, 2022

We got a Cubano and grilled cheese with tomato soup, all of it was fantastic. Genuinely the best Cubano Ive ever had.

★★★★★
Local Guide
December 22, 2022

Great rotating menu with solid staple items. Desserts are always amazing.

★★★★★
December 22, 2022

Food is pretty good but I am giving 5 stars because of the service. The girl at the front was friendly, but our server was extraordinary. Gary was an amazing waiter and I have not had such an awesome server in a long time. In todays day and age, it is expected for people to tip their waiters no matter what, so 90% of waiters do the bare minimum or treat you like garbage and expect things in return. Nevertheless, Gary was extremely personable, friendly, and funny from the moment we sat down until we left. Environment is also very comforting.

★★★★★
Local Guide
December 22, 2022

Great food at a reasonable price, very friendly staff.

★★★★★
Local Guide
December 22, 2022

The staff are very welcoming, ordering and serving food quickly. The food is appetizing just by looking at it, and of course it s very delicious ! Will come often!

★★★★★
Local Guide
December 22, 2022

Had an lovely dinner of Fondue and a delicious salad

★★★
December 22, 2022

Not as great as it use to be. Too bad.

★★★★★
Local Guide
December 22, 2022

The staff are friendly. We were here for lunch. Food is amazing and delicious. Great atmosphere. Will come back.

★★★★★
Local Guide
December 22, 2022

Lunch was absolutely delicious. Staff was very attentive. Parking: Unfortunately, street parking is very scarce and the parking garage isnt very convenient for disabled patrons. Especially for those that use mobility devices that arent electrical. If you dont have assistance, the entire lower Lonsdale area is difficult to navigate. Wheelchair accessibility: Without the use of motorized equipment or someone to help, trying to park and get anywhere can be an excruciating experience. This has naught to do with the establishments in the area.

★★★★
Local Guide
December 22, 2022

Had a good time sitting at the bar and having a fee different smaller dishes. Quiet night and the bartender was great. Enjoyed our time and the overall price was very reasonable. Good place for comfort food on a cold Dec night.

★★★★★
Local Guide
December 22, 2022

Love coming to Burgoo, great food. Soup and sandwich combo or after school special is my go to. Food

★★★★
Local Guide
December 22, 2022

Great little café with wonderful comfort food !

★★★★★
Local Guide
December 22, 2022

Awesome comfort food and cozy atmosphere. Best chicken pot pie Ive ever had.

★★
December 22, 2022

The food is kinda like fast food disguised as restaurant food, only decent due to the amount of butter and salt they add to it. Sad how far burgoo has fallen :( the fondue was pretty funny, a bunch of cold plain bread cubes and a couple grapes and tomatoes and apple chunks on a plate - do not recommend.

★★★★
Local Guide
December 22, 2022

the meal was nice,but the crab soup is too smell I think,maybe its not my style. but beef Bourguignon tasted really good. Food