127-1433 Lonsdale Ave, North Vancouver, BC V7M 2H9, Canada
Chic, urbane hangout with globally inspired sandwiches & snacks, many beers & old-school cocktails.
Bartenders are seemingly indifferent to customers. It takes a lot to get their attention and when you finally resort to waving, they seem to behave as if they’re just annoyed and done with you. As a lifetime server I’m absolutely blown away by this attitude, especially since Covid!! Remember, when restaurants were dying for your money?? A few years later, and it’s like they don’t care one way or the other if you’re there or not.
I live across the alley from Jack'sand have come here for years. Sometimes you will get a great server but they generally do not stay. Service is often rude, generally indifferent and inexplicably slow. Sometimes the food is great but it is consistently mediocre and overpriced. I went this evening for a Bourbon Jack Burger on their happy hour menu, posted on the website HAPPY HOUR Monday – Thursday 2pm – 5pm / 9pm – Close Friday / Saturday 2pm – 5pm / 10pm – Close Sunday 3pm – Close The server said no, happy hour ends at 7. When I mentioned the posted hours she spoke to the Manager who said nope. Haven't updated the website, essentially don't care. With consistently great Brown's 3 blocks north and the outstanding BridgeDeck 2 blocks south there is no reason for me to return to this subpar establishment. Make wise choices people.
I saw a 2 for 1 brunch special on social media so my family decided to give it a try as none of us had been to this restaurant. There were 6 of us including one child and 2 seniors over 70yo. Upon sitting down, our server informed in order to receive the special, each guest had to order an alcoholic beverage. We asked if we could sub 3 with non alcoholic beverage for the minor and seniors as they could not have alcohol due to age and health reasons. The answer was no. EACH GUEST had to order an alcoholic beverage and we needed to order 6 alcoholic beverages to get the special. So we decided to leave as 3 adults would not be able to drink 2 alcoholic beverages at noon and we had to drive after. None of this information was mentioned on their wrbsite nor social media. We were not informed this until we were sat at the table which we felt unfair and borderline scam. Besides, the attitude of the server was far from pleasant as well
After a concert, my wife and I were hungry and wanted to find a place that served dinner. Of the two restaurants open - Brown's and Jack Lonsdale's, we chose Jack Lonsdale because we had great dining experiences in the past. We got in to an empty restaurant, most patrons were seated at the bar counter. There were 2 servers who had a disinterested look, and asked us to sit "wherever". After which they disappeared - one chose to have a very friendly chat with a patron and the other was nowhere to be found. Finally, my wife went to the side station and got our menus. Again, no attention - not even water or a drink order. Eventually, we had to wave our menus to attract one of the servers - a Persian lady with blonde curly hair. We expressed our disappointment with having to wait and getting our own menus. Didn't bother her in the least bit. Halfway through taking our order - she said she had to check if the kitchen had closed! Apparently we were their last order - she "brought them back". On their website - restaurant closes at 11:00 pm! 10:29 Food arrives - the Nachos were burnt on the edges, the Beef dip sandwich - bread was COLD, beef had zero seasoning, and my wife's French Onion soup tasted like hot water!! Again, drops food off and disappeared. We downed the food - thankfully I had asked for gravy, left the soup and again, did the wave to get our check. She asked "how was everything" and I calmly shared our experience and asked for my check. She insisted on calling her manager, Mike, and I let him know just how terrible our experience was. He offered us a discount but I refused and paid full amount - no tip. Having spent decades in the food service industry, I'm well aware of things going wrong, but that's why staff do quality checks! It's hard for restaurants to keep up with competition and food delivery options, which one would expect establishments like this would work hard to deliver good service and food. Post COVID, as restaurants opened, we came to this restaurants and generously tipped - knowing how hard it had been on operators and staff. They had a 2 for one brunch but I insisted on paying for both - just our way of supporting local business and staff. Disinterested staff + appallingly bad food = poor management. Well now they are on our NEVER AGAIN list.
Large selection of craft beer! I had a flight and was very pleased to see Fat Tug on the menu! Our server was very friendly and we had a great experience!
Server was lovely but didn’t listen well. My husband asked for no sauce on his burger but it came with it. Sent it back, took way longer for a fresh one and the new burger was barely cook, the beef patty was pink inside. I had to ask for salt and pepper 3 times before she brought it. My chicken burger patty was tiny on a huge bun. Overall food was disappointing, lacklustre and overpriced. Service lacking and it wasn’t even busy.
Waitress was lovely. I first asked for a cappuccino. She doesn't know why it's on the menu, because they don't even have a machine! Next, black tea? No, only Earl Grey. Got a burger. Pretty mediocre. Slightly above McDonald's. Fresh onions and greens, but beef patty pretty anemic and flavorless. Can't say I recommend.
The Bourbon Jack burger here is absolutely delicious, perfectly cooked with a rich bourbon-infused sauce that tantalizes the taste buds. And you shouldnt miss out on wing night every Tuesday, they have 15 delicious flavors that make it the perfect weekly treat for wing lovers!! Staff is always friendly and welcoming. I love this family owned business so much!!
Jack Public House in Lonsdale has a warm and cozy vibe, perfect for a casual outing. The staff were friendly and welcoming, which added to the experience. I tried the fish and chips, but it didn t quite meet my expectations. On the other hand, the cauliflower wings were a pleasant surprise. Overall, it s a great place with a nice atmosphere definitely worth a visit for the ambiance and service
Very cosy atmosphere and the team working were incredibly friendly as well as super knowledgeable which speaks volumes when it comes to product knowledge, I had three different types of lager as their variety is wide and thoroughly enjoyed all, Id highly recommend the blood orange lager, Im hooked! If I was to give any negative feedback it would be that they dont offer the drinks in pints size but that would be a typical complaint of an Irishman lol.
We had a wonderful evening last night.Server, Jazzy was phenomenal. She just makes Jacks shine. The food was wonderful. Thanks, Ann & Daryl
The wild mushroom pizza was delicious with perfect crust! Staff was very welcoming.
Everytime I go I meet someone at the bar. Sometimes its good. Other times its a nuisance. Meatballs were cold inside and took 20 minutes.
Unremarkable. In a city with so many standouts, this place is a . Everything was fine, but not somewhere I d come back.
I was in there with a couple of girl friends on Sunday Nov 3rd for a couple of drinks and a few wings. When after I had left the establishment and the woman remained I was messaged by another customer that our server was telling her that we had not left a tip on our bill. I find this very concerning. NOT HAPPY Food
Just bad service! We were ignored at the door. We asked for assistance. We were not offered another cocktail, we were not offered more water. We had to ask for everything including the bill. We go to JL maybe 5-8 times a year. We order from JL for delivery maybe 3 times a year. But this has stopped. They were all chatting and it was just sad how bad it has gotten there. We were very clearly ignored. They were sort of staple in north van. So it is very sad how bad it has gotten.
We visited this establishment as a group for appies as a get-together. They accommodated our group of 15 easily. The service was great, Anastasia was very attentive. The food arrived hot and tasty (pub food). It was overall a good time, good service, and the happy hour deals were great!!!
Great place to meet your friends
Hearty service and food! A nice and fun go to local pub!
Worst restraunt
I do not usually leave reviews, but I felt I had to after my visit to the Jack Lonadale. We came in as a family for the first time we are visiting vancouver and had a lovely time It was pouring outside, but the pub felt warm and inviting. We tried three Negronis, a cider, and a few beer samples. I wanted to find a manager to mention how fantastic our server Jazzy was, she was attentive, cheerful, and made us feel right at home but I could not, so I decided to leave this message instead. The atmosphere was just right with great music and comfy chairs. We have a flight to catch tomorrow night, but I highly recommend this place Good job Cheers!
Great food and environment. I want to especially thank Alison the manager who made some exceptions for our group and Kate our lovely server who served our big group in a very calm and friendly manner
Renata, Kate and Anastasia are all top lasses who take good care of you
Not great food. Ok service. There are better places to go.
Overall good service and good salad, but portion was small and limited on toppings.
I like foods here I like my waiter Jasmine so sweet
Happy hour here is fantastic! Loved the cauliflower bites, and the drinks were super well priced.
We went there on wing night and the wings were dry,not much meat on them. Really dont think they were a pound. Will never return. Rip off.
There is always a good welcome and the staff are friendly and hardworking The food is good and fair value for money. Something that I find very frustrating is that there is usually no guacamole available on different nights of the week. I generally order nachos. To be out of Guacamole occasionally I could accept but it seems to be routine to have no Guacamole available. Must be embarrassing for the servers who do a great job
HORRIBLE customer service. They took so long to bring me a single beer my entire family not only got their drinks and food but ate it all - I was still asking them to bring me that beer even when they finished finished both their drink and meal! I then complained about how long I was waiting and the waitress was rude enough to tell me I have my own personal problems and that it s not them. We decided to leave because of that and went to pay the bill, and I noticed they charged me for the beer I couldn t believe the audacity . Note: BE SURE TO CHECK THE RECEIPT FOR ANY FALSE OR HIDDEN CHARGES. their staff insisted I had to pay for the beer when i brought it up, caused a scene and eventually the manager got involved. Long story short - DO NOT COME HERE , support other business that care about customers instead.
Safe haven! Good vibes
I went on Monday May 28, 2024 around 6:30pm for happy hour for a happy celebration which was RUINED by the HORRIBLE MOST RUDE HOSTESS (2 blondes) who were incredibly disrespectful and didn t bring our 1 person s drink (a beer) even after every other person got their mixed drinks and food AND finished eating. Even though we asked multiple times for that one beer throughout. She attended to everyone except us. When we expressed our dissatisfaction and ruined meal because of the 1 person waiting she told us it was our fault. We decided to leave and pay and she tried to force us to charge us for the beer that still hadn t arrived and caused a scene eventually getting the manager because we refused (we never got the beer). I WILL NEVER RETURN AND WILL NOT ALLOW ANYONE I KNOW TO SUPPORT THIS BUSINESS. Do not come here unless you want to leave angry and unsatisfied!!!!!! Doesn t care about the people it is serving it s just a money grab.
Vegetarian options: The cauliflower bites are definitely worth ordering Food
This pub stands out with its outstanding service and exceptional food, creating a welcoming atmosphere that keeps guests coming back for more!
Lager was good and great place to watch a game.
I had the pleasure of being served by Anastasia recently and it was an outstanding experience! Right from the start, Anastasia impressed me with her warm and welcoming demeanor. She was incredibly attentive, making sure we felt comfortable and well taken care of throughout our dining experience. Her recommendations were spot-on, suggesting dishes that delighted our taste buds and perfectly suited our preferences. Anastasia was not only knowledgeable about the menu but also had a great sense of timing. She checked on us just the right amount, ensuring that our drinks were always full and our needs were promptly met without ever feeling intrusive. Her professionalism and charm added a special touch to our meal, making the entire dining experience memorable. I truly appreciated her enthusiastic and genuine care. It s servers like Anastasia who elevate a meal to something more than just eating out; they create an enjoyable and unforgettable atmosphere. I look forward to returning and hoping to find Anastasia there again, as she is a true asset to the dining team!
Our group has tried to eat here several times a year whenever were all together in North Van, and every single time weve had bad experiences. Finally most of us have decided never to return. Lackluster service, very slow to serve or bring food or beverages, and then on top of that one time when we asked to speak to the manager about a question with the bill, the waitress J just stood at the back of the restaurant, standing there watching us for 15 minutes, hoping that we would just leave and give up. Ive never encountered anything so blatant...too bad.
About themselves and forgot their relationship to community
Local pub with all the colorful regulars. Basic pub fare with a great drink selection
Stopped in for Happy Hour drinks and stayed for supper, and so glad we did! Service was excellent, atmosphere was wonderful and food.....Wow! Amazing. I will go back again on my next trip to Vancouver and will recommend it to others.
Jazzy was so attentive and very friendly. She managed a party of 9 with no issues, stress or frustration. She made every drink, order, request and question flow with no questions and successful fluidity. One of the best and nicest servers my friends and I have had in a long time. 10/10 for jazzy. We are very satisfied and very happy. Will 100% come again. All because of jazzy.
I went here 3 weeks ago with my husband, 2 friends and my little guy. The food was great but Jasmine was the best part of our experience. She was so attentive and kind we would hands down go back just to dine in her area!
Love our new Pub in the area we just moved into! We had dinner at Jack Lonsdale pub and served by Jazzy who was amazing and beautiful! Loved the food and her service! See you soon Jazzy!!
After enjoying a wonderful time with my family for an hour, Jazzy at Jack s and Lonsdale still managed to make us feel like VIPs! We were all impressed by her exceptional service and the fantastic drinks she recommended. We decided to try the Nachos with chicken and guacamole, which Jazzy suggested for sharing, and they were a hit with everyone. Big thanks to Jazmine for her hospitality and for making our family outing so enjoyable. Well definitely be giving her a shoutout in our Google review!
Great chicken wings!
Jasmin, the delightful Persian staff, elevates the experience with her warm hospitality, quick service, and genuine care. Though the venue may seem like an ordinary pub, it never fails to enchant with its delightful array of drinks and delicious food. It has become a reliable spot for enjoyable times with my girlfriends, thanks to its inviting atmosphere and Jasmins heartfelt charm.
Jazzy is so nice so cute and lovely. I might be drunk.
A decent place to enjoy the evening, I like the bar and the atmosphere and how Jasmin, the persian staff care about the customer and the detail she remarks about drinks and food, she made my night, she offered me the best drinks and it was the best one and I will definitely come back to this bar to try other foods and drinks Thanks, Jasmin, for your good services One of the best bars in North Vancouver
We would like to thank the pub and our server Jazzy for the excellent service and reception our group North Shore Pickleball club received during our social tonight.
The food and service is great but the prices on a soda water with a splash of cranberry juice is outrageous!! $6 and no refills! Its literally 98% water 2% juice!! Update (4 months later): they now provide 1 free refill only, for fountain beverages and then charge you another $6....its an improvement but still not great!
Very pub like grub, but great atmosphere and service
Absolutely fantastic establishment. The manager Steven is just a joy to deal with. What a gentleman. Highly recommend to everyone in North van
Its great here!
So so... took long time to get some one to help us and we need to chase them all the time! Even for the bill... food is ok. Overall, I would say 7 out of 10.
Fun, contemporary place. Staff is friendly and they do a nice beer-garita.
Don t try going for a drink on Saturday at 11:30pm and they re serving until 1:00am, because the bartender will tell you he has closed the bar and the hostess who tells you to come in for a drink is wrong.
Very very very friendly staff. Our server amina was super welcoming, we were well taken care of. The food was amazing though.
The food and service were good. I would go back
Nice pub in the heart of North Vancouver its been around for ages. Street or underground parking (both are pay). Lots of accessible seating too. Friendly service and good food.
Would NOT recommend this place to anyone! We went last night, and the service was incredibly slow... Took forever to get seated, we had to ask twice for a menu, and after our meal, we sat there for 10 minutes while the staff stood at the standing bar (middle of the restaraunt), backs turned to us. When I finally asked for a bill/machine, she said, Oh yeah, sorry! I totally forgot about you guys... One benefit is the food was great, so it is not the chefs fault the front of house staff and servers were horrible...
Great place for local to grab a quick bite and a drink!
Maple Leaf fans stay away. Went over to watch the Leafs. They distorted the video and didn t turn the sound up. When the Oilers came on video got fixed sound came on. Bush league. Got 15 guys ready for the next game. We are getting together. Not coming here.
Everything was excellent, including the best Cajun chicken burger ever! Love their location on the waterfront near Canada Place. Well be back!
Great lunch & excellent service.
Sat outside nice sunny day, speakers but no music ,service was OK but slow always looking for the server banged on the window to get servers attention once, well my beer sat empty for 10, maybe 3 customers in the whole place ,more employees than customers. The servers are more interested in going home, then of course the tip suggestions of 18 percent or higher thats reality now a days.. It would be nice if some places and its workers took a little more pride in their job other than just skating by with the minimum, pretty average everything nothing exceptional try elsewhere unless thats all u can find. cheers
Expectations were already low given it gives off generic pub vibes, but a coworker held a gathering here, so I had no choice but to attend and found that even my low expectations were dashed. Server asked for our drink order when half the table still hadn t received menus - apparently they just don t have enough menus. Even though the place was pretty much empty besides our group of 6. No mocktails, even though most other places are upping their non-alcoholic drink game. Server just said no. Didn t even suggest modifying one of the alcoholic cocktails. The food is so bland. Cheese on the nachos tastes cheap. Swiss Chalet circa the year 2000 made better spinach artichoke dip. We were there over two hours and the server didn t refill our waters a single time. Though she did have time to stand by the weird counter with the glass encased soccer ball and text on her phone lots. Gratuity already included in the bill so no reason for her to put forth extra effort. They also apparently expanded their outdoor patio even further so now the sidewalk width is narrower. Ugh, I hope they shut down and something better opens.
I wanted pick up just fries and i had called order before when i arrived. I Waited 15 min. The lady told me 1-2 min
Just go for the patio in summer. Happy hour is 3-5. I get off at 4 and make it there at 4:30. Have time for 1 cheap white sangria.
Really nice place. Good beer, good service.
Dont get cocktails here or food. Bottled beer is fine.
Got kicked out because I was with my son they dont accept kids
Interior looked nice and spacious. But it was pretty much empty around 6pm on a weekday. Beer selection should be better for a pub.
$4.50 for salsa give me a break.
Guy with glasses working on the bar doesn t know how to treat customers. He s such a douc**ba*. If you don t know how to behave with customers don t work in customer service job. This restaurant doesn t even deserve 1 star.
This place really tries, but its not great. The beer menu isnt accurate (I had to get my third choice),I got a quinoa, chicken salad and quinoa was more like couscous and equally bland. The staff are friendly and try hard, but they dont have much to work with, sadly. I was there for opening night of the Canucks season and the place was half empty. Theres plenty of TVs so its a good place to watch, but I cant tell if the NHL is dying or if this place isnt a draw anymore.... Maybe its a little more busy on weekends...
My experience at the restaurant with Jazmine as our waitress was terrible. The Persian lady with curly hair. Her attitude was far from welcoming. She was exceptionally rude when taking our orders, and her responses to our questions were dismissive. I will never return to this place.
I had the unfortunate experience of dining at this restaurant with JAZMINE(persian lady) as our waitress. her customer service was terrible. She was extremely rude when taking our orders and displayed zero interest in addressing our questions.We didnt pay any tip due to the dreadful service, and then she further ruined our evening with her inappropriate language and insulted us.Totally 0 for her and this resturant because of her!
I regret going to that restaurant with Jazmine (Persian lady) as our waitress. Her customer service skills were awful.She was unbelievably rude I wont recommend this place to anyone while she is working there.She doesn t even deserve 1star,I would give her and the restaurant 0 if it was possible!
Our dining experience was completely ruined by Jazmine, She was shockingly impolite when taking our orders. Its a shame that such terrible service can overshadow what could have been a decent meal.
Jazmine, the Persian waitress, provided the worst service Ive ever encountered. Her rudeness while serving our orders and her dismissive responses to our questions left a bitter taste in my mouth. I wont be coming back to this restaurant, and I strongly advise others to stay away as well with her.
Beer selection is good. Prices are steep.
Great local watering hole! Plays sports with sound and the bartenders are super friendly and personable.
Great local. Friendly staff. Sports always on the telly.
Great spot for drinks and pub food. Sometimes can take awhile for drinks and what not but still a great place.
Good food and drinks. A bit pricey
Good food, good drink, good ambiance. Highly recommend it.
Been going here for awhile now and during the pandemic ordered a lot from them as well. First they couldn t get any yes I mean any of our orders to pick up right. And lately they can t even serve there customers right. We went in last night for dinner and drinks hostesses never even said hi to us and we had to ask if we seat ourselves or they do it. Zero drinks once seated, 15 mins before server showed up to ask for drinks( yes it was busy) but still zero management around helping direct things or help the time we were there. Waitress doing the absolute best they can but what gets me is sad to say the whole time we were there. Bartender was chilling and making drinks and chatting with people at the bar, could have helped in his area, waitress falling behind on orders and tables everyone was running out of drinks before being asked for anything, kitchen was behind on orders which upset customers, and the worst for me was waiting 40 mins to get the bill after asking for it, and watching waitresses walking around cleaning tables after I m waving my credit card at them clearly making eye contact. It took us until someone in our party to get up and start walking to the door for the waitress to come over. We could have walked out without paying and I don t think anyone would know. Seeing the amount of standing around and confusion was horrible. It was like no one knew what to do, or worst was directed wrong. Sadly this was it for me just a joke of customer service and management.
Whatever you do,If you order tacos and ask for hot sauce they will charge you. I guess they charge for ketchup also? That is so pretty, been going there for years but think ive had enough of this place. Service has gone way downhill, the bartenders are so condescending.
Good food, good beer, good service.
As a new kid in town, I was looking for a comfortable place to become my fave hangout. Jack Lonsdales should have been obvious since he (or his family) invented North Van. So I stopped in for lunch and was pleasantly surprised given the tenor (or baritone) of some of the reviews. Server was very friendly and in the course of the conversation she admitted to having been born three blocks away. Shes still here, which is a pretty good recommendation for this burg. The Jalapeno Popper Burger was perfect for a cold day and yes, I will have another IPA. Im retired. Whatever! They have brunch on weekends and holidays, which is a necessity in my life. Ill be back to try the craft cocktails, which look most inviting.
Easy, relaxing atmosphere, welcoming staff, and not super crowded, absolute go to pub!
Service is never good. Burgers now taste worse than any fast food place and are really small. Back of seats are ripped. The Manager clearly doesnt care about the place or doesnt know any better. In need of a bar rescue!
Jacks as it is known on Lonsdale is a great after-work hangout. The locale is very stylish and well chosen and modern. It is more of a pub than a restaurant. The selection of food is good for a pub, the beer is cold and there is a reasonable selection of wine. They have happy hour... by far is the most fun on Fridays late afternoon. Admittedly the crowd changes after 7pm and it becomes a little more cozy when the lights are dimmed. For the Sports fan...there are a lot of screens. The prices are in line with other places of similar stature. The servers are very pleasant and the service is attentive and prompt. We had a great time the last time we were there and well be sure to visit again. Good place for a casual meet or a group get-together.
Want to go to the local bar and watch the Canucks game? Sorry theres a Toronto game on. Dont worry however, everything is overpriced to match the experience, so its not all bad
The bar-restaurant has been a staple of the Lonsdale area since before I was born. It went through a renovation and revitalization several years ago. Firstly, I wanna say I am impressed with their menu items, I feel like theyve stepped their game up over the years in many ways and it shows on their menu. The bowls for example that Ive tried are top notch and well constructed. I would rate this place higher if some of the servers there were more on the ball. I go quite regularly to this bar because its right near our apartment. Many times, the servers Ive had here just arent quite attentive enough. A few times theyve brought me the wrong items, and I feel like most of them dont know their menu very well. Maybe these servers were new. Never the less, the establishment is very well maintained and I think they take good care of it. The restrooms for example every time Ive used them seem clean and attended to. Their outdoor space is great during a warm summer evening, there are also plenty of big tvs showing all sorts of sporting events. If youre in the area, check Jacks out.
Great staff. LOTS of tvs for sports. :)
Its so exciting going to a restaurant where the only vegan options are French fries and a sad salad with half the toppings and the dressing removed. Its like traveling back in time to 2014!
Nice ambiance. Servers behave like they own the store. Very poor customer service.
Had an awesome time there, customer service was great and so was the live band!
Dont bother with brunch, super disappointing. 1 sausage, 1 bacon strip & a few Dennys style hashbrowns, 1 piece of stale toast for $17. Slow service despite the place being empty. Got my ladys order completely wrong. Waste of money.
Fantastic food and great service, highly recommended! :)
They have jacked up their prices and the food quality has dropped!! I was very disappointed tonight. We had to return our artichoke and feta dip because it came to the table barely warm!! The caesar kale salad was dry and when we asked for more dressing we were given a small side that barely held a teaspoon! The place was empty for a Saturday night so there was no excuse for food that wasnt perfect! Ive been coming here for over 20 years and the last two visits Ive had have been very disappointing! It is no longer worth what they are charging.
The service of this restaurant was awful. The behaviour of the staff was impolite, we asked them to change the table they didn t move the drinks and starters for us , we did it! Asked for hot sauce after about 15 minutes and asking again and again the server threw the sauce and left us! I don t recommend the restaurant even for a second!
Zero customer service The staff behaved awfully and didn t care at all! There is a shortage of management I don t suggest there even for a drink!
Prices gone up, but quality is awful. New servers dont care at all as there isnt anyone in the place for them to make money. Worst beef dip for $22 Ive ever had
I live locally and have given this place so many chances, but it is by far the most terrible service I have ever experienced. Be it from the overdone, so dry chicken wings (that I was even argued with about), or the laissez-faire attitude of the never-presesnt service staff (who are not busy and I see just gossiping with each other at the service stations), who do absolutely nothing (and coming from service experience myself I know how little their effort was), save yourself the trouble and do not support this. P.S. if I could give 0/5 stars I would. Once again this is NOT after a one-off experience, this has been the norm the past 4 or 5 times Ive gone. I want a better restaurant in my local area!!
The value just isn t there. I ordered meatballs and garlic bread and it was three meatballs and a quarter of a hot dog bun. The taste was good. But evaluating all the items we ordered it just seemed very needlessly overpriced. I like the tables and the furniture. The staff were agreeable but inattentive.
My go to place for beers while I lived in North Van. Nice neighborhood restobar.
The worst service and food I ever had.. I would never go there again.
the worst customer service i have ever seen in my life, the rudest person works there and seriosly the company needs to re think hiring her. i dont know her name but she was working tonight and she was drinking beer on shift and she swered at me when i was living the store. i will never step in there store again and i will make sure to tell my friends and family about my experience.
Horrible wings. No salad dressing in my to go bag. Which was sealed.
Service was excellent. Tuna Tataki salad was good but $21 is a bit steep. Wings were average at best , small and dry. I think you maybe got 8-10 tiny wings, $16!!!!!!! They have no menu and I looked online at it stated $13, I though a bit on the high side but they just raised their prices $3 on the wings. If you order the wings, your going to feel ripped off. I heard the owner has raised the price on everything , so be prepared to overpriced items.
Nice atmosphere. Very small portion sizes. Pricey for what you get
Jacks has always been such a warm and kind environment to go hang out in! And the food is oddly great for a pub!
I went while I was on vacation I came here and ate and had some drinks and it was amazing! Excellent service. A nice young gal named Jennie was fantastic! Happy and upbeat and helped us with everything! There were Lots of different wing flavours Jennie served us and they were amazing. Last thing about Jennie, her people skills and serving skills were above and beyond! The best service I ve ever had! As for the restraint I live the decor and cleanliness. The prices weren t too much and everything tasted great!
Great place to eat and enjoy the sports. The daily food specials (served from open-2 on week days) are always a hit. I ll continue to return for the soup and sandwich!
This is the perfect place hang out on Friday nights or any day of the week to be honest! Super welcoming and a beyond amazing environment to be in!!
This past week I was in North Vancouver to Visit friends so while there one evening we decided to stop into Jack Lonsdales Public house, I ordered the Chicken Mac. & Cheese dish which was amazing & Our server Jennie was truly very tentative making our entire group enjoy a five star experience.
Excellent food! especially the Tokyo tuna bowl. I can see why this place is loved by many . They do what they do so well and quality of food and ingredients is wonderful. Servers are very friendly and attentive, quick and efficient. Will be back soon!
My friends and I had such a lovely dinner at Jack s Lonsdale. Servers were on point and the food was delicious I had the Thai lettuce wraps with tofu and I was obsessed! My friend had the super Mario mushroom burger and it looked delicious and she was very happy with it, I will be getting it next time !
I visited Jacks for brunch. The deals are good, the food is good and the service is even better.The 2 for 1 Brunch deal is superb. I got the Linebackers brunch, it was very filling - it has pancakes 3 types of meat 3 eggs toast. My boyfriend got a Benedict and was very happy with it as well. We also enjoyed some Caesar s which were made just right, which is my opinion is quite rare - I find that other places usually make it too spicy or watered down ( shout out to whoever was behind the bar ! )
Came in for happy hour and had the bourbon jack burger. Very satisfied! Our server Anastasia was wonderful and very attentive. The experience was great.Ill be back for soon. xox
A local favorite. Yummy avacodo toast with eggs. Consistently well prepared food, staff, accessible, and big screen t.v.s for watching sports.
Great food, drinks and atmosphere, a true north van original.
Great local pub! Enjoyed the food here , nothing super special but prices are decent!
Good restaurants happy hours take it
Waiting for 10 mins at the door and no body greeted us.
We tried margarita pizza, hot wings, and a couple of cocktails like The joker, mojito in there. They were all good and the lady who served our table was polite, patient, and helpful.
Nice and friendly, the Monday burger was great value and my waitress was a total Betty.
Today is my birthday and given the pandemic, eating out is not a possibility so we ordered dinner through Skip The Dishes. For the 2nd time, we were charged for but did not receive our full order. Very disappointing. We did receive a refund this time, not last. We do enjoy this restaurant s food. Given this is the 2nd time in a short while that this had happened, that it ruined my birthday dinner AND that we cannot get through as the line is busy, we are very unhappy with the service. I would like to hear from management.
Great bartender. Personable...and engaged. Looked like he enjoyed his job and provided great service!
Nice place to hang with your buds. Tuesday is wing night!!!!
Great food
2nd Best Waitress In North Vancouver Works There!
Nice local beer selection!
One of the top pubs on the North Shore. Great selection of beers and food is top knotch!
Straight atmosphere wonderful service.
Went for my first time to Jack Lonsdale pub as we were looking for a quick bite to eat after lunch hours. We ordered from the happy hour menu which was decent enough. The main reason for 5 stars was because the English server was the most welcoming and friendly person. She took us through the menu bit by bit which is a struggle to me since I m from Germany. And who d of guessed, she was able to translate the menu in German. A true intellectual individual. All whilst serving about 12 other tables. I will be telling all my German friends. Germany thanks you
This Place Rocks!
Food used to be better, wasnt overly impressed with the presentation, portion or flavour today. Asked for hot sauce which they brought in a little container only to find I had been charged $1 for it. Really?
Amazing service from June. Everything served in a timely fashion. Drinks and food were on point.
Good service, drink/food options. I particularly like the new outdoor seating
Zero costumer service. Reserved a booth for the Euro final match and when showed up there was no space. Lost the first half of the game. Unprofessional and rude manager/owner didnt apologize or offered any help.
Nice touristy pub. Like everything downtown, usually busy evenings and prices a bit on the upside.
Jacks has a great outdoor (on road) patio which was great. Our server Claire was amazing!! She was dealing with a pretty lit crew and she knew who needed water instead of another drink ;) Handled it smoothly that my lit friend didn t even notice. She was quick to check if we needed refreshers and was super friendly. Thanks Claire! Coming back soon for sure!
Don t keep walking past! Jack s has great drinks and friendly service. We sat on the patio and had immediate attention. Drinks were on point and Claire, our sever, kept our group laughing and drinks flowing. We ll be back soon.
Burgers!
Love Tuesdays Wing night
Had Sunday brunch and it was great ( a little pricey) but great
Went here maybe a month ago and have to say my worst experience in a bar. After our food was still not coming I inquired. The bar was not busy. She finally brought our cold food. I asked to speak to someone regarding this. A young guy came over and asking what I wanted him to do!? And said is it really a big deal our food was 20 min late. He did not offer any apology or comp on the bill.
food & drinks are 9/10, our server Lucy 10/10. Highly recommend checking this place out, and get Lucy as your server! Love to the UK.
Nice place and delicious calamari
Not bad at all. Nice food. Nice service. Beer was good, sangria was poorly made.
Friendly and clean. Children are not allowed. Friendly and clean, children are not allowed
Food was delicious and have an excellent beer selection. Super welcoming staff who provide excellent service.
It was good atmosphere and staffs were friendly!
Really delicious and huge portion of nachos, and one of their fruit-flavored beers is one of the best Ive ever had.
The nachos are so tasty and the portion is huge. Loved the spinach and artichoke dip.
Amazing place .. friendly staff.. good service
Great beer options for sure, especially Friday night staff has always been really friendly. Definitely a good place to watch sports as well.
Went for wing night. Decent wings for the price. 9.50 per pound instead of the $7 price listed on the website.
Went with some friends to watch football one Sunday. Asked if they would put the volume on and turn the music off. A solid No we were told and for 3 hours had to listen to loud music you would hear in a club. Average age of the customers that day was 50+, if your gonna play music, gauge your clientele and put something appropriate on, say classic rock for us old dudes. Havent been back on a Sunday...
A small group of us needed a bite to eat after a long 12 hour shift volunteering at a nearby hospital. The leader amongst us chose this pub, and we were pleasantly surprised. After working hard all day, I for one had developed somewhat of a substantial appetite. My other half and I decided to share a platter of Nachos. I confess I did not believe it would be enough to satiate the substantial growls coming from the bottom of my entrails, but I was very wrong. When the platter came, it appeared to me that it could have fed at least 4 of me (and I usually eat like 2 or 3). Well needless to say I understood why it was so pricey. no complaints with a very understanding waiter either. To summarize, the food was great, the portions were huge and the service was excellent. As I was in uniform (and with a supervisor) I did not partake in the drink but it did not take away from the experience. The food is pricey but that is not unusual for Vancouver, and well worth it for the copious size of the dish. The ambiance was classy and chic. I will likely return if back in that area.